優點： "The simplicity."
缺點： "A closer gate. Some inflight food."
優點： "The crew took care of us during a strange virus affected flight."
缺點： "Chair isn’t comfortable."
優點： "boarding was super easy. the airline crew members are very polite and accommodating to any request or concern you might have."
缺點： "Less delays"
缺點： "We did not make this flight and had to take the train instead"
優點： "Crew was great as always, giving excellent service. American airlines would do well to send their crews to observe how it should be done."
缺點： "The food and the drink selection."
優點： "Seats were comfortable, crew was good"
優點： "One of the best service! Thank you!"
優點： "Crews are very helpful and always have a smile in their face. Comfortable seats and entertainment system are very nice. The only thing that makes us not satisfied was the food, for 10 hours flight there’s only 1 main dish...Totally I like their service."
缺點： "The food was not enough, we felt so hungry before arriving."
優點： "ANA did great on everything I could expect from a flight."
優點： "ANA is always efficient and polite."
缺點： "Just drinks no snacks on this flight"
優點： "The cabin crew was great in services"
缺點： "Priority not thought"
優點： "Very comfortable flights. Exceptional crew on and off the planes. Great food and drink/snack options. Lots of entertainment options as well."
缺點： "I have no complaints abouts my flights. Travel is tough at times but ANA made it seem easy."
優點： "Everything on time"
缺點： "no outlet to charge phone"
優點： "I liked how much leg room we had. I also liked the movie selection and the food."
缺點： "It would have been nice to have water more frequently during the flight."
優點： "Friendly staff, comfortable seats, able to watch new release movies, good food."
優點： "Security was efficient and quick. Customs was expedited. Both flights, take off and landings, were smooth!"
優點： "The food, choices of entertainment, and the crew"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Loved that they offered us ANA postcards on the flight in to send home. I loved that they gave the kids inflatable ANA airplanes. Loved that they were accommodating with our Carry on luggage"
優點： "Economy premium was very comfortable. Best service I’ve had on an airplane since Pan American days."
缺點： "I didn’t like the boarding process one long line. However, it moved quickly and unlike American airlines there was plenty of overhead space. They let you check 2 bags free. Of course, it is an international flight."
優點： "Good food, seats were comfy enough for a 4.5-hr flight."
缺點： "Better Hollywood options for entertainment."
缺點： "late again and hot in the cabin. sat on the runway for a while again"
缺點： "The seat in this airplane was downright uncomfortable."
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Crew are nice, helpful and polite"
缺點： "Airport problems turned it into a very long flight. We circled around Fukuoka for and hour. We ended up landing in Nagasaki and used taxi to Fukuoka. Over all time to final destination is 6 hours late."
優點： "I've flown with ANA before and they never fail to impress. Service is impecable, staff are nice and the new boeings are awesome. Seats can be a bit cramped but we were in economy and it's a 9 hour flight so some discomfort is expected. The 3 meals served are complimentary and very much appreciated. The entertainment system is an easy to use touch screen with great options from Hollywood and other movie sources."
優點： "Very convenient and generally positive experience on this flight. Modern aircraft as well."
缺點： "Small seats, what do you expect from economy."
優點： "Enough room for relax"
缺點： "Missed my flight over a misscommunication on getting to the airport. Thete was not sufficient time to arrive more than an hour early due to the fact Gimpo airport opens at 6am and the flight was at 7:45. When I arrived I was not allowed to check in or board and no one wanted to help me find out what to do. They suggested I call my ticketing agent. Thankfully they were helpful but they mentioned the ANA SHOULD have helped me find the next available flight but the representative kept repeating it was not her job. Finally she looked and said there were no available flights and tried to push me to buy another ticket through another company. My ticketing agent helped after she heard what happened and rebooked my flight for the next day. Hopefully everything goes smoothly but ANA staff at Gimpo were a bit of a nightmare to deal with"
優點： "Service and food"
缺點： "Seats need more padding -- perhaps an optional pad for some customers. It may be impossible to avoid literal butt hurt on a 14-hour flight, but an additional seat pad probably would have helped. Little Japanese woman next to me had one and I think she was quite comfortable."
優點： "All the Japanese food are delicious! The crew are polite and nice"
缺點： "I suppose, not enough variety of American movie. In my opinion"
優點： "Crew and service awesome"
缺點： "Not enogh choices for entertainment"
優點： "I slept most of the way home so didn`t use the entertainment."
優點： "Great leg room, staff was very nice, food and entertainment was decent."
缺點： "Flight to Japan and to Vancouver was way too hot. Tough because I wasn't able to turn down heat or increase fan above."
優點： "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "Light food but breakfast could have been more substantial only one chicken sausage?"
缺點： "Turbulence Lack of privacy with seating Lighting from other monitors disturbs someone trying to sleep"
優點： "highly efficient processes on ground (Narita airport), clean and enough space in airplane, exteremely supportive and polite staff"
缺點： "Not enough English movies/tv shows"
優點： "Young, pretty, and charming stewardesses. :-)"
優點： "Crew services"
缺點： "Seat space, window side, especially foot area no space for my bag and legs"
缺點： "Person sitting next me passenger wanted fight with me. She told me this is her space arm rest I can not use for over 9 hours. She smelled alcohol and perfume. which made very uncomfortable bad bad"
優點： "The service crew are excellent and very polite. Definitely like the new window feature."
優點： "The icecream"
缺點： "There was only one choice of meal left when they gave it to me:("
優點： "Good service."
缺點： "Flight was congested."
缺點： "We were delayed, but I can't say it was the airline's fault."
缺點： "Recheck procedure in Korea is a little confused."
優點： "exit row seat was comfortable"
優點： "We received great assistance at the check-in counter and were helped out even though we arrived late. The ground crew was actually great."
缺點： "We only got water. Felt like a bus ride. Minimum comfort but fair for the price."
優點： "The ground staff and air crew were pleasant and professional."
缺點： "The staff could have better managed the stowage of large carry-on luggage, which slowed boarding and threatened passenger safety.."
優點： "The professional courtesy and efficient execution of the crew during the entire flight."
缺點： "Boarding, kind of a controlled chaos when it started. People just line up and go! But it worked!"
優點： "Nothing stands out after shelling out over $300.oo US dollars for 3 bags. Our bags were first off the carousel"
缺點： "We had no prior notification of the fees, we assumed we had to pay for baggage but it cost more than the ticket. We upgraded to the "comfort seats" very narrow, in front with no legroom because of the bulkhead, We couldn't load first so our carry on we're behind us, a pain when getting off the plane."
缺點： "A check in was over crowded , it's take almost 50 minutes . The check in counter persons have bad attitude with passenger . The service in- flight is horrible"
優點： "find no where to check-in online, and do know how much weight i can carry"
優點： "No online check in to expedite the process. Everyone had to wait in line for manual check in, which resulted in at least 30+min time lost which made it tight for boarding."
缺點： "Online check in please."
I didn’t even fly on it can I get my refund
優點： "Easy boarding, friendly crew"
缺點： "Seats were not comfortable"
優點： "The overall timeliness- although we were delayed boarding. We arrived on time."
缺點： "At least an offer of a free beverage? Water at a minimum."
優點： "Have flown Peach before so knew what to expect. That made seat assignments and baggage handling painless. If you have not flown them before, their 7 kg cabin baggage limit is enforced in Osaka. Be forwarned and be prepared to pay extra baggage fees."
缺點： "We were unable to board the plane as they would not permit us to check in. I've reached out to request a refund but have not yet heard back."
缺點： "The staff is very arrogant and only looks for ways to make money rather than providing information and helping. NO COURTESY AT ALL. They made me miss my flight and managed to blame it on me despite my being there 1:30 ahead. I’ll never recommend them."
優點： "We loved the price, timeliness, communication and friendly service"
缺點： "The terminal at OKA, it was confusing to find and to get to."
優點： "Service was fine considering it was an LCC carrier. Aircraft was new and was in perfect order. No significant delays."
缺點： "No beverage service was offered even if we would have had to pay for anything. No other issues."
優點： "Great crew"
缺點： "No entertainment."
缺點： "You have to pay for everything"
缺點： "誤點快四小時真的有點久 而且都到機場了才發通知 也沒有說為什麼"
優點： "Low fare punctuality. Much cheaper alternative than any other mode of transportations in Japan. No frill is expected. 10kg of free carry on should be enough for most savvy travelers."
缺點： "The back of seat was soft and the person behind me kept pushing/kicking without realizing I could feel it."
缺點： "Usually flying peach means saving big money. My trip really only saved me around 15%, had I known I'd be flying out of the cargo terminal on both sides and have to endure multiple packed bus trip on top of the most uncomfortable airplane seating I've ever had I would surely have paid the extra and will do so in the future."
優點： "the price"
缺點： "you get what you paid for"
缺點： "Seats to small and they didn't check ID to ticket"
優點： "Professional and attractive flight attendants. Clean cabin."
缺點： ""We'd like to buy the noodles." "Sorry, we're sold out of that." "We'd like to buy some grape soda." "Sorry, we're sold out of that." "I'd like to buy a model airplane." "Sorry, we're sold out of that." This was on the way to Hong Kong, where they may load up on some of the catering items, but not on the duty free. Strange for an LCC to be so low on inventory, which is a huge part of their revenues. My other gripe is that the only source of water in the holding area at Okinawa's LCC terminal was, like the flight afterward turned out to be: sold out. Oh, and they split the two of us up upon checking in (two hours prior to the flight) by seating us on opposite sides of the plane. I can't believe the entire rest of the plane paid for confirmed seats and left only single seats. Like AirAsia, Peach has Navitaire's reservation system, and apparently, like AirAsia, Peach intentionally splits groups up in the hopes that they will pay to sit together. If this is the case, it is wrong. I agree with LCCs' notion that baggage is a service, for example (at least seven people handle a bag on a nonstop flight), or selling food rather than giving it away. But it is really low to intentionally cause discomfort and then charge to relieve it."
優點： "The price is good and they offer some of the best prices around Japan and East Asia. As far as LCC's go they aren't the worst. If you're motivated only by price, then Peach is fine."
缺點： "The service of Peach is pretty much non-existent. Their staff seem to be very poorly trained, they are no proficient in English, they do no communicate well and seem to only be interested in getting you crammed into the plane (and out of it) as fast as possible. Their flights are often delayed, you can safely assume you will leave at least 30 minutes past the scheduled departure time. On the plane you will get nothing but a seat so don't expect anything else."
優點： "Leg room is ok, and on schedule, and it is Taiwan company, good. Next time I will fly it again"
缺點： "flight arrival is late by few minutes"
優點： "Only food for purchase on board."
優點： "It's cheap. During Chinese New Year rush, you can get a ticket from Taiwan to Japan for $7000 TWD. Much cheaper than major airlines."
缺點： "The food is terrible. Feed yourself at the airport restaurant before boarding."
缺點： "China Air was handling Tigerair boarding. I told them I tried to add checked in luggage 4 hours prior boarding as website indicates, but I could not. It is much cheaper to buy online than at the counter, but they said there is nothing the can do, and I paid full price. I understand Tigerair is budget airline, but they should obey my minimum rules, if their website was not working, I should not pay for it. Anyway that is the last was the first and would be the last time I am flying with them. I make sure my friends who fly frequently know about that too."
優點： "It's so cheap that you can even book a ticket 1 week ago."
缺點： "It delays a lot. Make your schedule flexible. It doesn't provide free water on the plane so prepare a bottle water before boarding."
優點： "On time flight, quick boarding process."
缺點： "More than double charge for purchasing checked bag at the airport. Very little legroom. No online check-in and must pay for seat selection. No mobile boarding pass. Very outdated airline."