- 想找便宜機票？25%搜尋此航線的用戶找到NT$ 3,596或更低的單程機票，以及NT$ 9,817或更低的來回機票。
優點： "Food, seat comfort, service"
優點： "The entertainment options were great, the food was great, the staff was friendly and helpful."
缺點： "It took a while for them to serve the first meal and I don't know that there was a need for a second meal. I would have preferred to sleep."
缺點： "Old man next to me couldn’t keep his arm on his side."
優點： "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
缺點： "No complaints, I would say....ANA the best,!"
缺點： "Seats are a little narrow near the window."
優點： "Clean plane, comfy seats and great staff"
缺點： "Everything was good didn’t hate anything"
優點： "Same level of exceptional service on this second leg of my journey. I am looking forward to my next two flights with ANA when i return home."
優點： "Very smooth boarding process and excellent, lovely flight attendants"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Service, Cleanliness and Overall Quality"
缺點： "We got lie flat cubicle seats on the way out but just tilt seats on the return, both on new 787's. After a 11 hour flight in lie flat cubicles and connecting to a standard recline BC seat is a bit painful."
優點： "The crew is so friendly, planes are nice and pretty good movie selection. They are nicely organized too. All of the American airline companies should learn from them!"
缺點： "Food for vegetarians is not very good. But they certainly feed you a lot."
優點： "The crew was nice."
優點： "Flight attendants were wonderful, food and snacks were great and seats were comfortable and seemed to have a bit more space."
缺點： "See subject line"
優點： "Food was good also"
優點： "nice.crew. actually able to book exit row.seat online. pre-check-in is great all you do at the airport is drop the bags .no long queues."
缺點： "boarding process is not organized. no travel amenities offered. (no slipper, had to ask for toothbrush) ..."
優點： "Good food and cabin service. Accommodating in connecting flight arrangements."
缺點： "Left an hour late because of slow ground service and poor scheduling. Extremely uncomfortable seats."
優點： "The service from this airline is so great. Everyone is smiling and treats you like a valued guest."
缺點： "Obviously you will not get the best food on an airplane. The food is enough to keep you alive, but is not going to earn michelín stars."
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Crew are nice, helpful and polite"
缺點： "Airport problems turned it into a very long flight. We circled around Fukuoka for and hour. We ended up landing in Nagasaki and used taxi to Fukuoka. Over all time to final destination is 6 hours late."
缺點： "Delayed 2 hours and people where freezing in terminal. They eventually brought blankets and snacks."
優點： "The crew were friendly and attentive. The plane was clean and comfortable. Great movie choices."
缺點： "The long security lines in Tokyo for transfer."
優點： "Boarding was smooth. Food was good. I had snow crab and seafood with rice. Many new movies and music choices. Crews were lovely and care."
優點： "Friendly flight attendants, clean toilets"
缺點： "Flight attendant missed our breakfast and when reminded didn't even apologize. old aircraft"
優點： "The landing was very smooth. I have motion sickness and usually the landing gets me really sick. However I was okay for this one."
優點： "The large windows on the 787 are really a big plus for someone like me who likes to look out the window. To have the added ability to dim the window progressively is just too cool. Even if the sun is bright, you can still look out and enjoy the view. I love this feature of the 787 and am always a little disappointed when I'm back in any other aircraft."
優點： "Great service with professional staff. I would definitely fly with ANA again in the future and recommend them to others."
優點： "Very friendly staff, happy to explain and let us try the lemonade drink"
缺點： "would have preferred more asian food options"
優點： "The flight attendants were very polite and kind."
缺點： "The food was not to my taste. I did enjoy the ice cream though! Perhaps it was very Japanese (which I am not tremendously familiar with), but even the pasta with sauce which I had the impression was going to be more Italian style, seemed odd. I felt like it was supposed to be gourmet, but just came off strange. I was wishing for something more straightforward."
優點： "leg room; extra seat between us"
優點： "ANA airline was great! I love the service and the crew was very friendly, answers questions with a smile. I will definitely choose this airline for my travels, I know how they treat the coustomers."
優點： "Good service."
缺點： "Was put on "Standby", even though I was traveling with my teenage daughter, and I arrived more than 2 hours before departure! I ended up getting a seat, but this was unnecessary stressful (there were some seats left in business, so they knew I was going to get a seat eventually. They could have told me I was going to be able to go at check-in)."
優點： "Excellent in every way"
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "Was able to request a gluten-free meal for the flight"
優點： "Legs-room was good."
缺點： "Sit have good legs-room, but not a great comfortable sits... Food can be better."
優點： "Flight attendant Lee-san is amazing and kind. I was feeling really stressed and having a panic attack. She brought me tea and comforted me. I am so thankful for her kindness."
缺點： "Internet is way too expensive and barely works."
缺點： "There was turbulence at the beginning of the flight so we couldn't get the snack that we ordered. When the turbulence died down, the flight attendants did not bother to complete the food service for snacks or drinks ordered. I had to get up and ask twice. They were not present much at all in BUSINESS CLASS. So that's why I rated the experience as poor. The international food choices are poor. They do not taste good. I think I have to stop flying ANA. Kisha"
優點： "Cabin crew provided great service!"
優點： "All good"
缺點： "VGML food was not good. Needs significant changes"
優點： "Fast, friendly staff."
缺點： "We were delayed, but I can't say it was the airline's fault."
缺點： "I had to wait and take a two hour flight later because there wasn't enough time to take the shuttle to the domestic part of the airport.,"
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
優點： "Friendly staff and comfortable seating."
優點： "Late departure but kept informed. Food good."
優點： "This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before."
缺點： "Vegetarian meals can be better, breakfast eggs get over cooked and rice also."
優點： "the noodle snack and food was good"
缺點： "more leg room would be nice on a long flight"
缺點： "Delayed too much except that, everything was good"
優點： "When do you need help they always happy Helping"
缺點： "The best"
優點： "Nice entertainment on this flight, modern movies and TV programs. The food was good, more than enough to fill you up on a 4.5 hr flight."
缺點： "The business class configuration on the 777s operates on this flight is not worth the extra price paid. I found that the level of recline (120 degrees) made my back ache and it just wasn’t comfortable. I’ve flown this flight several times now and this is an issue for me. I’d like to arrive refreshed"
優點： "Flight crew was friendly."
缺點： "The TV on my seat was not working."
優點： "Absolutely nothing"
缺點： "Flight delayed and then cancelled NO COMMUNICATION WHATSOEVER as to what was going on. We finally got rebooked in another flight on a Chinese airline at 2:30am so we had to stay at jfk for a total of about 24 hours with no compensation for our time and troubles. Horrible. Experience!"
優點： "Very good"
缺點： "Very good"
缺點： "Don't delay"
優點： "The crew was understanding of our situation. We had a layover in Hong Kong and they moved us to the front in hopes that we will get out quicker to make the next flight."
缺點： "It wasn’t the airline fault that we were delayed nothing else could have been done"
缺點： "Seat was very uncomfortably"
優點： "Conformt ,enjoy and on time"
優點： "CX crews are professional as they are very customer oriented"
缺點： "The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!"
優點： "Crew were friendly and premium economy seats were spacious and comfortable"
缺點： "Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders."
優點： "The crew carefull and the seat comfort"
缺點： "Cathay Pacific should be open direct rounte from SGN to MEL"
缺點： "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
缺點： "Bathroom is clean, but could be better if more attention is being given."
缺點： "terrible food - poor entertainment system with very mited choice - flight delayed as always"
缺點： "flight always late as usual"
缺點： "flight delayed as usual"
缺點： "short hall business class not comfortable - flight delayed as usual"
優點： "The crew is very proactive."
缺點： "I ordered low calorie meals for all 4 flights. VERY DISAPPOINTED. Absolutely unpalatable food. If someone from catering has the time I would be glad to speak with her/him and explain why I went hungry. Tel. +971561881810"
優點： "Crew was amazing and diligent !"
缺點： "Food could have been better with some more options available onboard!"
優點： "Cathay pacific is the best airline"
優點： "One lady from the crew was amazing and very helpful"
缺點： "They destroyed our suitcase. At the beginning of our vacation it's very unpleasant and uncomfortable situation."
優點： "Airport checkin crew sucked, in-flight crew were fantastic!!"
缺點： "They made me check my carry on for a flight that was MAYBE 50% full... ANd If the ground handlers were actually awake when we landed in Vancouver... took 43 minutes for the first 5 bags to come out.... and another 7 minutes before anymore... WTAF!??"
優點： "The crew was readily available and was able to assist with everything needed"
缺點： "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."
優點： "Crew was polite. Clean cabin."
缺點： "Electronic entertainment system appears a bit old. Lacks USB sockets."
優點： "The crew was so polite and kind!"
缺點： "I had no problems"
優點： "very friendly staff"
缺點： "seats could be more comfortable for long flights, better food choice"
優點： "Friendly staff and very accomodating"
缺點： "Did not enjoy the food choice, tv needed repairs"
缺點： "I didn’t have a pillow."
缺點： "Slow and old entertainment system. Bad seats"
缺點： "Nice flight nice"
優點： "This flight is very comfortable and on time."
缺點： "Nothing I didn't like"
優點： "Good crew, new plane, Ok food, good drinks"
缺點： "The seats are really uncomfortable"
優點： "Smooth boarding"
缺點： "Air hostess did not offer hot drinks"
優點： "comfortable seats with good leg room"
缺點： "Cabin crew did not offer much service. No coffee, tea or water offered."
優點： "Boarding was swift"
缺點： "Crew was indifferent and cold in their service. Food was mediocre."
優點： "Service was fantastic. Had a bit of a headache and the air hostess was quick to get me a Panadol. Entertainment system is good. Do check out the outside camera that works when landing gear comes out. Great view. Great idea."
缺點： "The crew service very lack"
優點： "Liked: moive selection. Hagendazs ice cream. Flight went smooth."
缺點： "My check in bag was lost. Hope to get it back in the next few days."
缺點： "Original itinerary was not followed. Plane from manila to hongkong left late and was transferred to a different flight for hongkong to Auckland .Seats not even together. Was put on 2 lay overs instead of just 1 (hongkong to Aussie then Aussie to Auckland. With no compensation at all. Sorry is not enough."
優點： "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
缺點： "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
優點： "Friendly staff"
優點： "The service from start to finish was superb. The flight to Hong Kong had the on board attendants at full service the whole journey. Blankets and pillows were supplied as standard and plenty of complimentary food. There was a genuine sense that the on board attendants wanted you to be as comfortable as possible."
缺點： "I can't think of anything really. Perhaps the seats could have slightly more leg room but hey. What can you expect from economy."
優點： "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
缺點： "Older entertainment system but not a big issue on a short flight."
優點： "The service and flight were great"
缺點： "The food was bland and it had no flavor. I got food poisoning from what they called a low lactose meal. I am a Chef myself and I feel like part of the overall experience is being fed but I didn’t have a great experience with that. I dread the flight home."
優點： "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"
優點： "Very disappointed with overall experience. Booked on Kayak, received confirmation but then when I got to the counter to checkin my booking was cancelled and Kayak wouldnt do anything about it. Referred me to airline and basically "not their problem""
缺點： "Kayak could have assisted with problems."
優點： "Boarding was great"
缺點： "The seats are really small and tight and the headrest was broken Also, my entertainment screen didn’t work"
優點： "I like nothing about your customer care service"
缺點： "Provide efficient customer based service to ensure customers can contact you when they need to make changes to their reservation."
優點： "Arrived safely"
缺點： "No free drinks. Seats were not too comfortable."
缺點： "Delay, friendliness of ground staff, overall feeling of saving every penny"
缺點： "Allow enough time between flights first of all. I almost missed my flight from Jakarta to Bali. It took me 20 hours. It was an absolute nightmare from beginning to end in every aspect of the word nightmare. Never again."
優點： "I missed my luggage! In Singapore. I flew from Omaha all the way to Singapore. I had to deal with my missing luggage while I was waiting for our connection flight to Denpasar. Right now I don’t have clothes and I still wait for my luggage. I am very disappointed. I should scuba diving today."
缺點： "It’s nothing wrong with your schedule itinerary But the Crew of ANA 7773 made my luggage missed"
優點： "I like schedule on time and the arrangement on board"
缺點： "I travelled Korean JeJu Air budget airlines. The service may be Jetstar can consider, they give a small cup of water as a welcome drink & helping passengers loads luggage onboard. Even it was budget airline but no compromise with passengers service."
優點： "It got me there at a reasonable price without being too uncomfortable!"
缺點： "Boarding was a bit of a mess (but I've seen much worse)"
缺點： "Yes but it's a short flight."
優點： "Nice and pleasant service during the flight."
缺點： "Nothing much to ask for."
缺點： "If the flight was on time!"
優點： "Flight was nice and smooth and crew was very helpful."
缺點： "It's really cramped and there is no net for magazines, literally zero entertainment. A 3 hour flight becomes very boring after awhile."
優點： "Smooth landing"
缺點： "Complimentary drink"
優點： "Nothing. They charge me my carry on for half the price I bought the ticket."
優點： "Crew were kindly , seats very comfortable"
缺點： "Everything was veey good"
優點： "Crew very efficient, seating comfortable compared to other Spore-KL Budget flights."
缺點： "The staff from check in counter assistance should be polite ."
優點： "Smooth on-boarding, comfy seats, on time pleasant journey"
優點： "Nice flight. On time. Nice crew."
缺點： "No entertainment."
優點： "Quick boarding, pleasant staff"
缺點： "Arrival card not provided, only provided custom declaration form. So we thought arrival card not needed, and we were turned back after queuing to the front of the immigration counter."
優點： "Crew were pleasant. Nice waiting area at Manila International Terminal 1."
缺點： "1 hour delay. No vegetarian food offered. No Customs card offered for travellers to fill in."
優點： "I like the service it was nice and friendly! Also when the landed and take off it was so smooth and almost perfect! I feel so happy and comfortable"
優點： "Good pilots"
缺點： "Huge overweight charge....no more mr nice guy at checkin...next time I'll take Air Asia or Scoot...! Paid $ 160 overweight....$20 for each kilo over 20 kgs. !!!!"
缺點： "Was not able to board as the flight was overbooked"
優點： "Good checkin"
優點： "Check-in staff gave exact range of time for boarding. Pretty comfortable and nice cabin crew."
缺點： "Don’t recall the greetings from cockpit and lack of announcements on potential turbulence and heavy rain plus lightning closer to destination. Only heard from cockpit almost nearing landing."
缺點： "Jetstar refuses to inform its customers about any upcoming flight delays. People waiting to pick you up: bad luck. Meetings planned after arrival: bad luck. Just sit, shut up and wait until they think the time is right to start boarding, usually an hour after scheduled department time (at least on this trip in both directions). Your ground staff is a total disaster, no matter how much your flight attendants will smile during the flight, they can't compensate for your pre-boarding mess."
優點： "Flight is good, it's Jetstar so no food or entertainment was required, flight leaves Singapore at 23:00. Sleep and wake up in Darwin"
缺點： "Not a heap of leg room but is Jetstar and only a 4 hour flight"
優點： "Fast Check In and Boarding"
缺點： "Old Aircrafe Totally no Service"
優點： "Friendly crew quick and uneventful flight"
缺點： "At check in our family was separated all over the plane. When querying after receiving the boarding passes told can’t do anything until he jestar supervisor put us in the same row. The plane was barely a third full so bit of effort from the initial staff would have helped."
優點： "Punctuality and cleanliness of the flight"
缺點： "Food and Drinks Menu Pricing"
優點： "I managed to change my seat from a middle to a window seat and had a great view of the thunderstorms and a dark Darwin when we arrived - and lots of room. Comfortable seat."
缺點： "Hassle with buying a coffee. Couldn't use AMEX card but only told that when it didn't go through.. only minor but guy should have noticed it was amex and given it back straight away."
優點： "Friendly crew, food actually very good"
缺點： "Aircraft not clean, several seats with trash when we boarded! Seats to close to each other, no space for legs for anyone 1.70 plus"
優點： "Friendly crew, clean, smooth boarding and arrival (incl baggage)"
缺點： "Automated check-in is a pain for a family. There's really no room for your legs (I'm 1.8m and no chance I don't touch the next seat) - esp for old people not to recommend as definitely not healthy to be that squeezed. Worse than any other low cost carried from a space perspective."
優點： "Smooth take off and landing"
缺點： "The boarding was non sense when inviting passangers from the particular rows. People were not given enough time to qeue in so that it actually didn’t matter where you sit coz it only caused chaos. The seats in the plane were ripped and would definitely require some maintanance. It was a late flight and the cabine crew seemed to have enough for that date so that the only smile you could get was when saying goodbye. However, they did the job in a proffessional manner."
優點： "On time"
缺點： "Had to pay more for hidden baggage fees at the airport for carry-on bags then for the cost of the flight itself. Storage bins on the plane were completely open too. Corrupt and deceitful business model"
優點： "Everything was generally fine"
缺點： "They wouldn’t allow me to check in and couldn’t explain why at SIN airport. Later the lady at the airport info desk clarified it was because of possible volcanic activity in Bali. Seems like the people at jet star might of known this instead of assuming their system was broken?"
優點： "We took JetStar from Taipei to Osaka, and the experience was good. The flight was smooth, boarding was fast, and the ground/gate/cabin crew members were friendly and pollite. The back of the seats was thin, so when the passengers behind stretched legs, we could felt their knees right at our backs. The seat size and leg room were reasonable, about the same as those on the short distance connecter planes we often take in the USA. We did not purchase food or entertainment so can't comment."
缺點： "The only inconvenience was the confusion caused by the check in counters in the Taoyuan airport. JetStar Asia and JetStar Japan had the identical logo ("JetStar") and crew uniform, and each had a flight heading to Osaka. We arrived the airport 3 hours prior to departure and queued at the only counter for JetStar to Osaka--and of course it was the wrong one. The counter for our flight did not open until two hours before and the sign was not up until then. A girl behind us ended up queuing at the wrong counter as well."
優點： "All went to plann and crew were great as usual."
缺點： "No entertainment."
缺點： "I watched one delay turn into multiple delays for the whole fleet here, which then led to worries."
優點： "On time Clean Friendly crew"
缺點： "High price for budget airline Not even water is free"
優點： "750pm flight. Hope they add mor late night flight."
缺點： "I dont have checkin luggage. Web checkin did not give me straight to gate boarding even on FasT booth. Old system allows me straight to gate."
缺點： "Plane was a bit old. Seats are a bit narrow."
優點： "friendly crew"
缺點： "flight was delayed. had to change gate"
缺點： "No free drinks"
優點： "Everything was great"
缺點： "No staff available to print out boarding passes at the check-in counter or the gate until right before boarding. Flight was delayed without any good reason."
缺點： "No indication that the flight would be delayed was given until way late in the game. We could have taken our time getting from one terminal to another and saved on an expensive taxi ride had we known. The crew were being unreasonable to a couple of passengers for moving to an empty row. Seems like that would do the plane a favor by evening out the weight distribution."
缺點： "More orderly boarding process by zone, on-time departure and arrival"
優點： "I am missing my luggage’s"
缺點： "Where is my luggage"
缺點： "Every time I’ve used AirAsia it’s been delayed. Instead of being apologetic they’re always smug about how I can take a different airline. So I did!! Never fly with this airline again. Poor service poor flight planning and poor attitude. Shame on you AirAsia."
缺點： "Delay Delay Delay"
優點： "On time and efficient"
優點： "We were upgraded to first class."
缺點： "Our flight was delayed 31 minutes. So far, I’ve never departed on time with this airline. I will take responsibility for not prepaying for my check in luggage, but really, $154.00 for 3 suitcases on a 1 hour flight? It’s kinda sad."
缺點： "No wonder Taoyuan International Airport is one of the worst airports in the world. Even if you have checked in online, there is no separate counter for baggage drop."
缺點： "CUSTOMER SERVICE"
優點： "Flight was on time. Check in was ok iwith all our checked in bags tagged as Fragile to signify priority baggage that came with our AirAsia Visa credit card perks. Boarding was slightly chaotic."
缺點： "Room for improvement for priority checked in baggage upon arrival in Manila -- only 1 out of our 5 priority bags came out first while the other 4 came in last together with all the other non-priority bags."
優點： "Early boarding and arrival!"
缺點： "The landing was a bit rough."
缺點： "Delayed 30min The Manila Domestic terminal is really bas"
優點： "It was only an hour flight"
缺點： "Flight was late, and if you're over 6 feet, prepare to be cramped. No food or drinks."
優點： "Nothing but cheap airfare"
缺點： "No entertainment had to buy coffe food and water"
缺點： "Everything. A disaster of communication, service and staff instructed to lie about consumer rights so that passengers are discouraged from asking for compensation"
優點： "The music"
缺點： "No free food, very cold. Flight was delayed. Ordinary"
優點： "We arrived ahead of time"
缺點： "No entertaimenf of any kind. Uncomfotable seats"
缺點： "The connecting flight in between was not very clear during search. It was only Manila to Cebu but there was a connecting flight to Taiwan. I would have forfeited my flight if I had not brought my passport along. So the route was MANILA to TAIWAN to Cebu WHY DO YOU HAVE TO MAKE SUCH A STUPID ROUTE??? AND UNLIKE OTHER TRAVEL SITES, YOURS DO NOT EMPHASIZE CONNECTING FLIGHTS VERY CLEARLY!!! Also, there was no way to cancel it. I was really disappointed in your site!"
優點： "Flight was smooth"
缺點： "Boarding was terrible"
缺點： "Seat is uncomfortable"
優點： "Vegan food was surprisingly okay! Very friendly staff."
缺點： "No entertainment. [TV & Audio]"
缺點： "Super delayed flight, no special lanes for those who web checked in already and dirty seats"
缺點： "No free snacks"
缺點： "1.一進飛機煙霧瀰漫還滴水 2.登機行李限重7kg業界最少 3.不能帶入境商店買的飲料上飛機有點太嚴格"
缺點： "Flight was delayed due to no fault of Air Asia, however, the passengers were not being informed of said delays, that many passengers started to flock to the boarding gate thinking the flight is about to board. Resulting to people standing around, due to lack of seats in the boarding area and making people who were probably happily seated at the other parts of the airport lose their seats as they anticipated boarding. I found out about the delay through my Kayak App and it took a long while before Air Asia made announcements. The flight was delayed about 3 hours."
缺點： "got transferred to KLO due to airport closure, delays"
優點： "Flight attendant service"
缺點： "Flight cancelled the previous night. Forced majeur. Whatever. No explanation given. Had to book a hotel overnight."
優點： "All ol"
優點： "It was wonderful I bought another round ticket for my wife I be there next year and use you again"
缺點： "Having to pay luggage check in"
優點： "Making it from one point to the other was the only thing that went well."
缺點： "I was double charged for the ticket. Customer service has been researching this for little over two weeks. Flight was delayed for just over two hours with multiple gate changes. Customer service at the terminal was no better than the customer service on the hotline."
優點： "They have online check in."
缺點： "Scheduling. Flight was scheduled initially at 3:30PM , moved to 5:50 and finally left past 8PM."
優點： "The ladies at the counter were helpful and got me on earlier flight because mine was delayed for 3rd time."
缺點： "Always delay. Worst airline ever! I will not book Airasia again."
缺點： "flight from puerto princesa to manila was delayed by four hours and we missed connection to Europe. We had to stay other terrible day in Manila and had to buy a new expensive ticket :-("
優點： "I appreciated the boarding speed in the heat on both ends of the trip."
優點： "I don't like anything about this airlines, they charge us for our luggage. They were late, you couldn't confirm flight online. I WILL NEVER TAKE THIS AIRLINES AGAIN!"
缺點： "It was delayed twice on our trip to and from. They give box lunch of meal to compensate the 2 hrs delay. Very poor in information. Wish it could have been better because our stay in the province was great except the flight!"
缺點： "There was horrible warm cabin air during pre-flight takeoff. We felt nauseous because of it. On our flight back AirAsia was late for 2 hours. Horrible airline."
優點： "Staff at the checkin counter were very polite and very reassuring - although as I checked in they didn't mention that the flight would be delayed"
缺點： "Flight was delayed over an hour with no explanation."
缺點： "We arrived 2 hours before our flight, only to be told that there was a delay of 2 hours, then before our flight delay time another 2 hours was added, and a further 2 hours. We were supposed to land in Kalibo at 6.40pm, and didn't arrive until 1.15am!! The even more annoying thing is that i paid double the cost of the evening flight to arrive at our original time, I should have just taken the ferry at least then we could have enjoyed the near 12hour journey it took us to travel less than hour hour in the plane!! Poor piece of food whilst waiting 9 hours also!!"
優點： "I'd like my money I spent on a hotel back"
缺點： "Multiple delays of my flight cost me a full day at Boracay (not just on paradise island, but also the money spent on hotel for that day). Flight was pushed back 8 hours, so didn't end up getting to Boracay til 1AM. THANKS AIR ASIA"
優點： "everything was ok"
缺點： "Did not fly Due to 2 delays and after waiting in departure area for 5 hours ++ I decided not to fly. Had to go through Immigration to re enter Manila Very disappointed, no airline reps available to talk to. Had hotel pre paid in Macau, all up lost AUD$2400."
缺點： "flight schedule was a disaster. from 230pm-545pm-730pm and finally departs 10pm. due to cancelled flights and delays, there's only one boat travelling from caticlan to boracay. we reach the hotel around 5am. same thing when we fly back 430 hours delay. I'm not going to book airasia anymore and tell my friends not to book airasia."
缺點： "My sister in law was not allowed on the flight they refused to let her on the flight. I hope you did not charge my credit card. I want reimbursement if so. 1209-480-8796 James please call me"
缺點： "Delayed for 2 hours without any informations ..."
缺點： "Both flights delayed!"