每天清潔，並在 台北市飛往 澳門的機艙內安裝HEPA高效濾網
STARLUX Airlines和長榮航空都已經豁免了從台北市 到澳門的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
缺點： "I did not take the flight. The airline changed the scheduled flight. I reached out to JustFly who booked the flight and they said they would rebook a new flight for me but I have yet to receive any notice that my flight was changed."
優點： "Crews were attentive to elders."
缺點： "Food is mediocre."
優點： "The crew did a great job making sure everyone was safe and comfortable."
缺點： "Be friendlier for pets flying in the cargo hold. Reducing the capacity from 20 to 5 per flight and regularly increasing the fees is not helpful at all."
優點： "Hello kitty everything!"
缺點： "Have no recommendations...everything was great"
優點： "WAS OK BUT NEED BETTER PILLOWS"
優點： "Food was fantastic, everyone was friendly, plane was clean and orderly."
優點： "I loved the fact that once I got to Taipei I had a very short layover and back to SFO. Awesome"
缺點： "They did not ask me if I want food during the 12 hour flight. They just pass by me and did not give me food. The flight attendant could not speak English so they could not explain when I complained."
優點： "Boarding process and take off was the most efficient - truly impressive! I don’t think this had anything to do with the airline, but every flight with them was so quiet (no crying babies/children, loud adult conversations), I thought I could hear the pin drop! Their safety demonstration was uniquely done by dancer, which made it interesting to watch every time! I left my jacket on one of my flights, but they returned it to me when I boarded the next flight - I was gratefully surprised! They had complementary tooth brush/toothpaste, ear plugs and eye masks in the restrooms. I thought this was a good way to reduce passing out items not all passengers wanted. I wish all airlines could copy these amazing features from them."
缺點： "Their meals were underwhelming- in four flights on my trip, they were basically the same main course. The rolls with margarine, same fruit and strongly cultural seasoned vegetables that were served every time, all of which I could not eat. I have liked every airline meals and hospital food, but their food was below institutional food quality. For an Asian airline, the flight attendants were rather crude in their speech and mannerisms. I could barely hear and understand the announcements in spite the fact that passengers were extremely quiet. Their choices of movies were very poor; it seemed that 3 out of 4 flights had similar options."
優點： "The price. The staff was professional and friendly."
缺點： "Everything was good."
優點： "Boarding on time and the flight arrived earlier than schedule."
缺點： "They didn’t have tv music videos like air canada"
缺點： "More movies."
優點： "Smooth take off & landing! Great entertainment!"
缺點： "Food, not enough. Snack is not good."
優點： "My trip to Houston to Manila on December 27,2018 is very inconvenient You have to wait in line to used the toilet becouse Two toilet is out of order . Again very inconvenient flight BR51 toilet between economy plus and economy two toilet is out off order"
缺點： "Make sure that all the toilet in every flight is in order or working condition so that we don't have to wait in line just to used it . It is not acceptable if two toilet is out of order."
優點： "Their service exceeds every other airline I have been on. Amazing flight attendants with quality food and comfortable seats."
缺點： "A little pricier than other airlines but definitely better!"
優點： "Hello Kitty themes"
缺點： "Coffee served diluted ."
優點： "The crew was helpful we landed at Taipei was on time."
缺點： "My flight from Vancouver to Taipei was poor I'm not impressed with the menu the vegetables and chicken was half way cooked. I was sick after I eat the foods. My connecting flights was too long I was at Taipei for more than 18 hours. The company could have been provided a hotel. I was miserable at the airport. The EVA Air has excellent foods and good crew. The Air Canada could have been provided a better sets for families with childrens. I was sitting 39 A next to a window. There was a family a mom and two child was separated from there mom. The mother of two was upset that she was separated with her two little girls. I feel bad with the two little girls that their mom was sitting behind us. So, I decided to move where the mom was so that the mom and two little girls could sit together and the mom was very happy and Blessed."
缺點： "It took 1 hour for checking in in CDG 1 terminal. I missed the next light because of the delayed take off. And they change my ticket to Thai airways which is the fastest from Taipei to next destination."
缺點： "No clothes to change. My fruits were expired because off the luggages not come to the destination."
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "Crew were very friendly and helpful. The flight attendants seemed to have a genuine interest in the needs and comfort of the passengers."
缺點： "For such a long flight, the seats were too small and not enough leg room."
優點： "People were lovely and efficient"
缺點： "Seats were pretty ordinary"
優點： "The food and drink."
缺點： "Being asked by a precocious young flight attendant if I was drunk. Demeaning and condescending. Luckily this was not within earshot of other passengers. I don't normally require politeness, but I don't expect rudeness either."
優點： "Was quite nice for a two hour flight. They gave us a free meal again."
缺點： "Nothing I didn't like."
優點： "Food is good"
缺點： "Delay for 1 and half hour"
優點： "The flight attendants are very attentive and polite. The journey was smooth. Overall great experience!"
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "The is nothing I can say I did not like with the Vancouver to Taipei Sector of our flight. I was impressed with the crew, the food, entertainment, seat space, leg room, etc..."
缺點： "This is my wife & I flying with EVA Air. My wife and I have travelled with many international and domestic airlines for 38 years now since we started travelling. This was is our first experience with EVA Air. I’d recommend EVA Air’s Premium Economy. The seats were wider and leg room was excellent. The amenities were great especially the entertainment part. TV Screen in front of the passenger (installed behind the seat in front) was very clear. it was the same as if watching movie on an iPad. The food was great! Both my wife and I like the dinner and the breakfast served. Also, the price of EVA Air’s Premium Economy is great compared to similar Asian Airlines from Vancouver to Manila. EVA Air was the cheapest when we started shopping for flights from Vancouver-Taipei-Manila."
優點： "After having flown numerous airlines to Asian countries over the years, we are extremely happy to have found EVA Airlines. After flying EVA the last 5 round trips we are happy to say they are the #1 airline of choice. Actually, we will fly no other than EVA as they have the cleanest planes and the best of service from the check-in counter, thru the security and flight staff, all are the best and most devoted to assist you in any way needed along your trip. Professionalism and cleanliness matched only by their devotion to be the best"
缺點： "There is nothing to dislike about the airline or employees"
優點： "Staff was extremely attentive and friendly"
缺點： "No complaints"
缺點： "I have never sat in such terrible plane seats. First, there are FOUR seats but there are only THREE partitions at the bottom, meaning I had to share leg space and purse space with the stranger next to me. It's awkward enough sitting next to someone I don't know and having to worry about accidentally leaning on him when I fall asleep but having to constantly be in contact with his leg was very uncomfortable. I kind of got over it after awhile but I could tell the kid I was having leg time with was super uncomfortable since he would jerk his leg away every time it touched mine. Sorry to be harsh but I don't know how you're getting 9.0+ scores from the other customers. Yeah your flights are cheap but your seat options suck and the movies weren't good enough to make up for it. D+. You get what you pay for I suppose but your tix weren't that much different from the other more comfortable airlines."
優點： "Food was actually OK and the alcohol selection was good."
缺點： "I was in the last row aisle seat 73H. Prior to take off I requested to move to the opposite side 73 A and B because they were empty. I had a passenger on the window side and this particular FA said said OK, but she said to do it after the flight takes off. Later I took my things and this time another FA rudely said I cannot move because the empty seats were required for FA's to rest on this 14 hr flight. Fair enough. But not once did they sit at those empty seats at all. When I had to continually get up to allow my window passenger who frequently uses the toilet. Why lie?"
優點： "The crew was very attentive and most good English"
缺點： "The food could have been better and there could have been a better selection of movies."
優點： "We found an amazing deal for this flight. Overall it was good, service, entertainment, airline, etc... all was as expected."
缺點： "The flight was freezing. I wish there were some way to turn down the cold air."
優點： "The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again."
缺點： "Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least."
優點： "The price was nice."
缺點： "The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him."
優點： "Efficacy boarding, good entertainment"
缺點： "Better food and snacks"
缺點： "Busted infotainment screen. A perfunctory apology was offered after the flight had landed. None of the crew had any level of proficiency in English and shied from interacting with non-Chinese passengers. And finally, 10-abreast seating on the Boeing 777 is a nightmare."
優點： "The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK."
缺點： "The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind."
優點： "Very impressive aircraft. Efficient crew."
缺點： "Flight was delayed."
缺點： "The food box had two bread-like items (a pastry and a cake bread item). I wish the food provided was more diverse in nutrition."
缺點： "They did not let me on the plane due to my middle name not being on my passport. This have never happened to me before in all my years of travel. Worse yet, Kayak (JustFly) did not give me any refund or change my flight. It was "their policy." I will never use JustFly or China Eastern again."
缺點： "The WiFi service did not actually work. Also it is not clear that despite checking in online you still have to check in at the airport too"
缺點： "It would be appreciated if the movie were more updated."
缺點： "Very limited English speaking programs/movies"
優點： "The service was good, the food was fine. Someone told me the food was worst, but it was not that bad."
缺點： "The seat for economy was too small for an international flight. The smaller airplane I used for transfer was older but had a better seat. The entertainment selection was ok but many of them were Chinese based."
優點： "Friendly personnel. And, the computer options on the backs of the seats to use for movies."
缺點： "We were told when we confirmed our reservation seating in Bali that we had been assigned seating with long leg room. .... which we did not get. When I asked a flight attendant if the seats by the exit door were open i was told yes but it would cost 1000 cash [I assume chinese currency] or $100 US. I said I was not OK with increased charges and all through the flight the two seats were not occupied by customers. This does not equal good customer service. One of the flights was an old plane with non-functional air conditioning.."
優點： "Personal, comfortable, easy"
缺點： "The breakfast pack was ok but the scroll thingy was dry and not very nice!"
優點： "Still in China!"
優點： "they provide me excellent service in pu dong airport and LAX air port . my ankle was broken during my trip in China ."
缺點： "My issue is not actually China eastern but Kayak! I received messages saying to check in in Taipei at Terminal 1. Well China Eastern is actually in terminal 2! And these mega airports in Asia getting from 1 terminal to another when you don’t speak the language can add an hour! If the flight wasn’t an hour late I would have missed it because of the messages. I have saved those and will be contacting Kayak for some type of reasonable compensation for this terrible error on their part. No message at all would be much better than a message sending me to the wrong place!"
優點： "New plane. Airport at LAX and Shanghai clean."
缺點： "Bad food and lost my luggage with all my cosmetics and shoes When I asked for different food they said that was all they had. They told me they had 24 hrs to find my luggage."
優點： "Clean airplane friendly staff. Flight delayed for weather in China. Still made connecting flight."
缺點： "Three gate changes not a lot of notification."
缺點： "We stopped in NAO (Nanchong) for about an hour and it was quite a sketch experience."
優點： "Well worth it. Strongly recommended."
缺點： "Bathroom was a bit dirty."
優點： "The free cup of water"
缺點： "Welcome aboard Dictator Airlines... NO I WILL NOT SHUT MY WINDOW COVER"
缺點： "Seats did not recline. (Overnight flight.)"
優點： "Crew is exceptionally nice and friendly!"
缺點： "The snacks and food offered are terrible. Cabins are dry and uncomfortable (not pressurized enough)."
優點： "Service was prompt and polite. The personnel were great!"
缺點： "Im not sure if it's China Eastern policy, fleet-wide, but cell phone use was not allowed the entire flight, even with the phone switched to airplane mode. This, and the fact that seats did not contain flight entertainment systems, meant that I couldn't watch any movies."
優點： "Friendly staff"
缺點： "Didnt enjoy having roost for upgrade and get stuck next two two screaming babies . You guys shouldn’t have sat all the babies together and let the paying customers who upgraded sit in the emergency rows together. The upgrade to business class was way to expensive as well"
優點： "Very little."
缺點： "Lost my bag, no food, no TV, nothing. Bare bones flight."
缺點： "Please see above all the connection issues."
優點： "Definitely one of the best airline travel experiences of my life."
缺點： "The food has room for improvement but was decent."
缺點： "Yes the crew was nice, but they seemed to rush around as if there is some sort of emergencies, all the time. They maybe too eager but gave the impression of not calm, sort of made me nervous. The butter came with the dinner rolls are not salted, no taste, very plain. Also they don't have pepper, when I asked for pepper to season my food, there was none. It was like this both ways from LAX to PVG and back."
優點： "Very helpful flight attendant (should have asked her name) Healthy food"
優點： "The food was good, the attendants were friendly and there was a lot of free movies for my 17 hour flight. I would definitely recommend this airline to friends and family."
缺點： "I didn't like how uncomfortable the seats were and the little bit of space we were given. However, I still really enjoyed flying with this airline and would recommend it."
缺點： "Checking in for this flight with hundreds of passengers was handled by only 3 China Eastern counters, and these counters weren't even open until about 2 hours before departure, which was barely enough to allow for the 80-minute check-in and the security/immigration screenings afterward. The fight itself was all right, but China Eastern needs much more efficiency on the ground."
優點： "Loved the continuous movies1"
優點： "Seats ok Crew was good"
缺點： "No headphones for ife Food horrible"
優點： "the crew were nice"
缺點： "Earbuds did not work. No sound on tv second flight was delayed. Caused me to miss another flight"
優點： "Cute movie but extended beyond flight time, better to choose one with a suitable length."
缺點： "Delayed departure with no estimated time available."
缺點： "Long flight. They don't like anyone opening the window shades but I would have liked to see the Alaska coastline we flew over."
優點： "cheap price, unforgettable vacation"
缺點： "I cannot complain, but wish I reserved the window seats on thelong flight back. (my fault though)."
優點： "Comfortable seat, nice staff. Clean plane and boarding was easy."
缺點： "Only one meal option served. It was seafood, and the whole plane smelled. As per usual, the flight was delayed due to delays at Pudong Airport."
優點： "Planes are nice in general, I experienced both the most comfortable seats ever and also the WORST in the same airline."
缺點： "NO VEGETARIAN OR VEGAN FOOD OPTIONS. Chicken beef or fish. The entire long plane ride the only thing I could use as a meal was juice."
優點： "The best part of this airline was the price. In that way this was a great airline."
缺點： "The airline was a pain. You literally had to have your phone off the entire time, not airplane mode, but off. There were movies but not a lot. They did not have and kiosks to avoid the check baggage line. The food made multiple people sick and the chairs were not comfortable"
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
缺點： "After boarding the plane, we sat at the gate for 4 hours before takeoff. During that time we were given a meal, but not fed again for over 8 hours! In total we were on the plane for over 17 hours."
優點： "First all, the flight changed to stop at PVG, not Nanjing. When it depatured from PVG to Taipei, inside the airplane was so hot. We talked to flight attences 2 times, still didn't be adjusted. And food was terrible, too. They provided food too late, then they rushed out to clean the food trates. There is no enough time to eat! The experience was so bad with them."
缺點： "Connecting though Beijing from Taipei to LAX is not recommended if you can avoid it!"
缺點： "Improve Food quality and choices, entertainment"
缺點： "Delayed though can’t complain much"
優點： "Nothing it was awful"
缺點： "Everything they are racist."
缺點： "Food at AirChina is alway consistently terrible I Asked for the red wine, they only fill 1/3 of a glass, I asked for it again, then it was filled only to 1/2 glass No personal entertainment, no USB charging"
優點： "Service was good! Thank you!"
缺點： "I may miss the morning sandwich. It would be good to have more water and more coffee. :)) it would be better if the magazine could be more interesting."
優點： "crews are kind and help."
缺點： "entertainment system sucks, no internet"
優點： "Movie selection was good."
缺點： "Flight attendants demeanor and customer friendly attitude left much to be desired."
優點： "Seat was comfortable, plenty of space for luggage, crew was good"
缺點： "Cold sandwich was so so, not big selection of drinks"
優點： "The crew and boarding was great. Food was ok."
缺點： "Online check in was not possible and when asking for extra leg room at the gate options were limited. I was told I would be on an exit row and window. However, I was one seat forward of that. It was technically a window seat if you don't count the jump seat for the crew... To top it off, a red eye flight with a seat that does not recline is no good. I do understand that being 6'5" causes air travel to be more difficult. It just seems that some airlines are more accommodating than others."
優點： "Staff pleasant."
缺點： "Uncomfortable seats. No leg room."
缺點： "Air condition was not cooling and all was hot for aprox. 5 hours then became 40% better"
缺點： "I had a seat with very little leg room. The food was rather bland and the boarding process was slow and delayed the departure time."
優點： "Crew was professional and helpful"
缺點： "No wifi. Food was just ok."
優點： "Clean inside,"
缺點： "Too short switching time, cause missing next flight when I went to China; when I am back to America, the flight canceled because of weather, nobody help change the ticket, not good service"
優點： "On time departure, courteous crew."
優點： "The flight crew’s polite attitude was the only redeeming quality."
缺點： "They kept telling us before the inflight meal that there may not be enough food. And “sorry”. Luckily there was enough for my partner and I, but it was unsettling. Most importantly we found our luggage ransacked when we arrived at our destination. There were zip ties wrapped around both our suitcases that were cutting into the fabric. When we opened our luggage we found numerous items missing and broken. We will be filling a complaint with the airline as well as a claim with travel insurance. Finally, I will do my best to avoid connecting through Beijing airport. Most restaurants didn’t start serving food until 11:30am and our next flight boarded at that time. We arrived at 6am and we were starving. So our only real option was soup."
優點： "Average service!"
缺點： "2x2 seating arrangement in the business class needs to catch up with other airlines such as ANA. International connection in Beijing is very confusing- there were 2 signs that say “foreigners” for both domestic and international connections."
優點： "They gave us our travel documents during boarding so we had no surprises."
缺點： "No entertainment"
優點： "Staff was pretty nice. Meals were decent for airline food. Movies and tv show selections were good. During our very short layover in Beijing (1 hour) they helped us find our next flight with ease. Gave wine with dinner and beer the entire time. Even when I slept through meals they tried to find something for me to eat."
缺點： "Meal options could be better."
優點： "Very good experience. Service is excellent."
缺點： "The flight was cancelled. How can i get my money back? Thanks for your help!"
優點： "Everything. I love Air China. Great service. Delicious Noodles."
優點： "It’s was ok"
缺點： "Food was not that great"
優點： "Excellent breakfast"
缺點： "No soap loaded in the bathroom dispenser"
優點： "Nothing except low price"
缺點： "Poor food communication problem"
優點： "We landed alive at our destination"
缺點： "This was seriously the worst experience. The flight attendants aggressively enforce bizzare policies that no other airline has and since they don't speak English, they physically touch you, reach over, and adjust things without asking. I thought it was maybe just one crazy flight attendant, but no, two on one leg of the flight and three on the other flight."
優點： "Good experience and in time. Clean."
缺點： "Passengers ahead talking too much."
優點： "The service is overall good"
缺點： "The booking with Air China and flying with United is confusing."
缺點： "My complaint is against FlightNetwork.com AND Air China for failing to respect the agreement made when my ticket was purchased and the money had been withdrawn. I would like Kayak to be cautious about working with flightnetwork.com because they took my money but did not honor my ticket or register it with Air China. While waiting to speak with an agent at flightnetwork.com, the Air China manager told me he had plans and would not wait for me to help solve the issue. I was left alone at the counter and forced to buy an entirely new ticket from a different carrier last minute. I do not recommend using Air China from NY JFK or the flightnework.com service connected to Kayak."
缺點： "Food was terrible. Drinks are served room temperature without ice. Staff was rude. Tried multiple different televisions that barely worked. They will not let you have your phone on even on airplane mode for music or games, etc. Would not take again."
優點： "Nothing specially"
缺點： "The seats were unconfortable."
優點： "Clean cabin."
缺點： "Service not very good."
優點： "Nice plane"
缺點： "Constant and substantial changes to their schedule, Ticketing gave me wrong seat, Flight attendant argued about seating for a Long time and then gave me the seat that I requested. Food was absolutely terrible ! Beijing airport was very dirty and disorganized Will not fly with them again – too many problems."
優點： "Quick boarding"
缺點： "But slow to take off"
優點： "Flight crew was great, food was good and there was plenty of room to relax"
缺點： "An hour delay due to airport congestion and prevailing winds, but can't control that!"
缺點： "since this portion of my flight was cancelled by air china they tried to book me on the next day but my husband decided to come meet me in beijing after getting me a hotel and driver to pick me up the night that i was stranded. i told air china not to book me on the flight the following morning that i wasn't going to take it. they never did that and ended up cancelling the entire remaining flights on air china. this was the worst experience with an airline i've ever experienced."
優點： "I was able to get home and my luggage came with me."
缺點： "I actually was put on China Air so I would have a chance to make my connection and they were just fine. The stars are NOT for China Air."
優點： "Can't think of much. The plane was in good shape and it got us to Beijing, albeit very late."
缺點： "Currently stuck in Beijing and it is 100 percent the most intensely awful situation I've had while flying. Do not fly air china and certainly avoid Beijing airport if possible. I say this calmly, even if it doesn't read that way."
優點： "When the flight delays, as least the crew need to tell the passengers when the flight will be fight or boarding."
優點： "They put us in a hotel until a departure time was confirmed."
缺點： "Original departure 17:20. Then delayed by two hours. Followed by workers saying I don't know when the plane will come."
缺點： "Missed my connection in Beijing . I was told by the hotel provided by the airlines that I had to stay in double room with a total stranger! food and services at the golden Phoenix. Food at the hotel was the worst ,"
缺點： "Delayed for 2.5 hours."
優點： "Was not terrible but would not seek a flight on air china."
缺點： "Old seats and poor entertainment. Was fine. And they didn't get our bags to our connecting flight."
優點： "Very good staff!"
缺點： "Entertainment was not interesting."
缺點： "I didn't like that FlightNetwork confirmed my flight, but then never ticketed it. I did not realize till I was at the airport and it was too late. my whole family was late to our vacation and had to re-purchase a last minute ticket to leave the next day instead. This does not reflect on AirChina, but the Kayak booking process. Reading some other reviews here, it seems this happened to others. Terrible!"
優點： "I flew from Houston to Beijing and overall not much to complain about. Flight was on time and boarding was well organized. In flight service was also good and the flight attendants were very nice. Just know that some of them have limited English so don't expect them to understand everything you say which is understandable. I'm sure they wonder why we don't speak Chinese. I ordered special meal which was good and you can have wine in economy if you want. Flight arrived on time. All in all flight was good."
缺點： "Wish we could check in online but for international flights I understand why they need you to check in at the airport with your passport."
優點： "Check-in and boarding went very well, very quickly."
缺點： "The plane was suppose to depart at 6:25 pm, it ended up being closer to 8:00. I suppose that really didn't have to do with anything Air China did, but we ended up landing nearer to 11:00 than the 9:45 that I booked, It was nearly midnight before I was able to get home."
優點： "Seat space/ leg room was good"
缺點： "Food Crew was not able to understand English, even personnel at airport were not able to understand English"
缺點： "Website issues, double booked this flight, but both Cebu Pacific and Kiwi both say to bad!"
缺點： "More legroom"
優點： "Price was great and the crew was friendly"
缺點： "All food and even water cost money. The check in line took extremely long. The seat was not padded enough so I was sitting on a lump the whole trip"
優點： "All the crew were super pleasant and friendly despite attending to very rude European passengers."
缺點： "Keep up the excellent work!"
優點： "The airline assigned the latest airplane to my flight. Its USB charging port was good."
缺點： "I do not know why the cabin crew provided a meal on 3 pm than much later around 5 pm. The flight arrived to the destination on 7 pm. I thought I ordered a dinner."
缺點： "Seats do not recline"
缺點： "They should improve tge delayed flight"
優點： "Since I checked In early, they let me in on an earlier flight. Thanks!"
優點： "I enjoyed the captains announcements"
缺點： "Typical one hour delay due to manila traffic...does this airline every depart or arrive on time?? Nooooo! Boarding was a cattle call as usual its a stampeed. The new 321 aircraft is crammed like cattle car, no legroom and a backpack can barely go under the seat....no recline so very uncomfortable"
優點： "Crew were ok"
缺點： "The plain was delayed 2 hrs .Problem with information"
優點： "Seat was ok. A little hard, but reclined enough to help. On time-a rarity for Cebu Pacific."
缺點： "At least a small meal and drinks on a 8.5 hour flight."
優點： "Seat was ok but could not sit with my husband"
缺點： "Check in queue at Bangkok Airport was very long nd took ages"
優點： "Smooth flight, friendly service."
缺點： "We sat on the tarmac as take-off was delayed by 45 minutes."
缺點： "There should be a non-applicable button, since there’s none....I should just pick one star."
優點： "Boarding was quick and flight was on time."
缺點： "No in flight entertainment, but you get what you pay for."
優點： "Boarding was organized if there is such a thing in the philippines, but at least they tried. Iloilo airport is very nice and allows more room than manila fiasco. The flight for once left early and arrived early and low and behold we had a jetway and no bus!! Luggage was off in record time"
缺點： "No recline on seats and cramming too many in to such narrow rows..its worse than a new york city bus in the 70s."
優點： "At least no gate change or delay..shock shock"
缺點： "Checkin as usual was understaff and slow....agent refused to enter our getgo numbers or change our seat assgnment as had been done in the past. Refused to orint boarding pass because i had on my phone....i dislike this and want paper backup! Speaker system for gate announcements at term 3 is the worst! Boarding is always bad but now a new system to read tickets is worse than ever! My knees touch the seat in front it is so crammed...at least short one hour of discomfort."
優點： "Great customer service! Checking in was very fast!"
缺點： "The delay of my flight was not acceptable."
優點： "Friendly crew, quick boarding, landed ahead of schedule!"
缺點： "The cabin temperature was too cold!!"
優點： "On time departure and arrival. I got an upgraded seat by the exits doors for extra legroom. Flight Crew was polite."
缺點： "If I had to be picking it must be exiting the plane according to the rows for back and front exiting the plane. Almost half of the back rows was still trying to exit in the front and not at the back exit. Overall great!"
缺點： "My flight reservation couldn’t be found when I tried to check in online so I have to buy another ticket the day of for $400. When I got to the check in counter it turns out I already had a ticket. Kayak and Cebu were very unhelpful."
缺點： "I was placed in a middle seat between a family, even though there was was 5 empty rows of seats. Thought that was annoying, but I moved to my own row and was happy."
優點： "The flight attendants on the plane were very good very sweet very attentive. I also enjoyed the fact that we got a free meal without a ticket."
缺點： "The service at the airports for your company was abysmal to say the least. The fact that I had to pay over $100 for my bag to be checked was absolutely ridiculous. The personnel for Cebu Pacific at the Denspar airport were borderline hostile, racially discriminating and nasty. If you’re airport employees were half as good as the in-flight attendance I would fly with your company again as of right now you couldn’t pay me to get on your airplane."
缺點： "Flight was updated with no other options at all. Original flight was cancelled and they booked us on a much later time. Supposedly, we are arriving in incheon at 8pm. With the updated booking, we are arriving at 10pm. On the day of our flight they informed us that ot would be delayed and we’ll arrive at Incheon at 12mn."
優點： "Cebu pacific is one of airlines who prescribe to a pay as you go additude. Be prepared to pay for everything after you pay for your ticket 7kg carry on max limits pay for the food you may or may not eat, and if you get cold easily bring warm clothes. No joke this was the coldest airplane I have ever been on in my 15 years of travel, so cold in fact that upon taking off you can hear the ice crystals breaking loose and traveling through the air system. I am going to say that the plane was in good condition and the flight attendants and pilot crew seem to be well trained as well as very polite."
優點： "The crew"
缺點： "Hidden fees..Baggage fees are ridiculous..Just skip this airline,and pay the extra for,Philippine,Air..The price is really the same"
優點： "No hassles check in"
優點： "They are very accommodating ."
缺點： "They are not on time. They are always late like other plane."
缺點： "Delayed flight."
缺點： "Despite baggage being checked through from HK to Davao, Cebu offloaded luggage in Manila and failed to forward."
優點： "New ish planes"
缺點： "Reduced leg room"
優點： "Flight was ahead of time. Friendly crew."
優點： "Very efficient!i was very happy with whole flight!"
缺點： "I BOUGHT ANOTHER TICKET WITH PHILIPPINE AIRLINES, WHICH LEFT LATER, TODAY AND I HAD NO PROBLEM. NO EXCUSES. SO I PAID TWICE FOR A TICKET TO MANILA FROM BANGKOK. THE BIG PROBLEM IS EVEN WHEN I GOT TO THE AIRPORT WAY AHEAD OF TIME, THE CEBU PACIFIC PEOPLE, JUST DO NOT CARE, THEY DO NOT GIVE A DAM. THIS HAS COST ME A LOT OF MONEY. AND TIME AND STRESS, THERE IS NO REASON TO NOT LET ME ON THE PLANE. I GAVE THEM THE INFORMATION, THEY NEEDED. THE SAME INFORMATION AS I GAVE PHILIPPINE AIRLINES, THAT I DID FLY WITH. I AM SO DISAPPOINTED IN THE HORRIBLE TREATMENT I RECEIVED TODAY."
優點： "Can't think of anything I liked."
缺點： "Unforeseen luggage charges that were way too expensive. Would not have flown the airline had I realized they charged for luggage on international flights. The charge was about $150, for the same luggage I brought with me for free on two prior international flights that were part of the same trip, on much better airlines for about the same ticket price. I could have tolerated a charge of $50, but I found $150 to be outrageous. Seats were narrow, legs hit the back of the seat in front. No need for such a configuration, since the flight was only 1/3 full. I won't fly Cebu Pacific again. Congratulations, you lost my business."
缺點： "Seats are uncomfortable"
缺點： "The flight was 45 minutes late"
優點： "We boarded the plane just on time. I wasn't expected ot would be that food."
缺點： "We landed pretty late. ETA was 11:25pm. We landed almosg 12midnight."
優點： "They're ok as long as you aren't taking along extra baggage!"
缺點： "We had to wait an extra half hour for about half a dozen late passengers. Seems if they are that late the plane should have left."
優點： "Landing was smooth"
缺點： "Delayed by 2 hours!"
優點： "Not much"
缺點： "Disorganised handling of passengers"
優點： "Late arrival of plane meant knock on problems with air traffic in manila... over an hour late ... cebu airlines ok but system poor"
缺點： "Unfortunately delays caused by late arrival of plane - 1 hr late"
優點： "Didnt like anything"
缺點： "Changed the time of my flight twice. But still late."
缺點： "Indeferent staff"
缺點： "Flight delayed over two hours."
優點： "Really cool"
缺點： "They did not serve water for free.I was very thirsty and dehydrated within the four hrs and 20 minute flight. There's no tv, there were no entertainment at all. We boarded 40 minutes late. The weather was sunny out, there should not be any reason for the flight to be in a delay."
缺點： "The seats provide very little space which is especially bad when traveling for many hours, the food options were quite bad, this is the only flight that i've been asked to take my headphones off during take off and 30 mins to an hour before landing and it makes no sense, the crew was quite rude and not helpful and overall the quality of the aircraft is quite dated and was left in a bit of disarray."
優點： "Nothing this was the worst flight I've ever been on."
缺點： "The crew didn't have any control of the passengers and they let them do whatever they wanted."
優點： "Food and drink was plentiful and good. Seats were roomier than expected. Entertainment options were great."
缺點： "Different site next time"
缺點： "Airline service was bad."
優點： "Take off was reasonably on time."
缺點： "The plane was so old that is still had cigarette holders in the armrests. Exit row seats did not decline, which had for a back-aching 5 hour flight."
缺點： "The flight was delayed for 1.5hrs out of Shanghai"
優點： "Front Business class cabin solitude only 2 rows."
缺點： "Dirty seats and aircraft, Do not think it was even cleaned between flights. food was atrocious with no alternates. Crew allowed children to run around in upper business class, even during taxi, take off and landing."
優點： "The crew was nice and friendly. The flight was on schedule. Overall, it was a good experience. I definitely recommend checking in online before hand."
缺點： "There weren’t individual entertainment screens, but it was a short flight so it wasn’t a big deal."
優點： "The service was great, fast, kind. They were very accommodating."
缺點： "It is a subsidiary of another airline, hard to check in online. Was all in Chinese, difficulty confirming flight after super typhoon."
優點： "Being fed twice was nice. Good selection of movies."
缺點： "Food was not so good. Was no vegetarian option so pack ahead if you are vegetarian/vegan."
缺點： "Our passport numbers were not attached to the reservation and caused significant problems and we almost missed the flight."
優點： "Brought me back safely"
缺點： "The flight got pushed back 6 hours! I almost missed the train to my hotel when I finally landed."
缺點： "Upon arrival in PVG, CEA representative met me and gave 2 meal vouchers even though I was supposed to receive a hotel for the 20 hour layover. She denied that any hotel was supposed to be provided and told me to go talk to the transfer counter, despite it being obvious that no one was at the counter. All CEA counters in the airport were in fact closed because it was 1am, and the best the phone hotline could do was verify my reservation but tell me that since all their employees had gone home there was no one in the airport they could reach. They suggested I “quickly look around” the airport to see if I might find a CEA employee to show the reservation to. I ended paying for what turned out to be a horribly dirty motel for the night. Will definitely be avoiding CEA in the future. Also, plane smelled like people were smoking on board."
優點： "Very quiet red-eye flight, slept the entire way."
缺點： "Ground crew not employed by China Eastern, failed to give boarding passes for connection to JFK, when I asked about it I was told you can get it in Shanghai!?!?"
優點： "The flight attendants were very concerned to make sure I and others were comfortable throughout the flight"
缺點： "having to walk out siside to get on the bus to the plane and then from the bus to the airoplane while it was cold and snow caused me to cache a bad cold...would be better if that could be avoided..."
優點： "Barely anything"
缺點： "Almost everything not comfortable seats"
缺點： "No vegetarian meals. Pudong airport is a confusing mess. Avoid flying on China Eastern - it's cheaper, but not worth it."
優點： "I had read complaints online about flights being late and disorganized. But every thing was great. Super nice staff."
優點： "Good selection of times to choose from."
缺點： "No tv monitor on flight."
優點： "The price"
缺點： "Had tone bussed to the plane and temperature was very cold"
缺點： "The pilot in fact didn’t communicate with us at all on any of my China Eastern Airlines flights. The seats were pretty cramped. I’m not a vegetarian, but no vegetarian options for food on any of my flights. The boarding process outside the US is also a cluster, and delayed as you’re crammed into a room waiting for a bus to take you to the plane. And if you are going out of Phuket Airport, prepare to not be able to check into until 2 hours before your flight, so you’ll be fighting for seats, outlets and space with thousands of other people. We had to spend 8 hours doing this before a 3 am flight."
缺點： "Seats we're a bit small"
優點： "Decent plane but kinda of older"
缺點： "Older plane - not very new. The business class lounge could use an upgrade too."
優點： "Very nice crew and clean airplane"
缺點： "I liked everything"
優點： "Service was good, food was ok and seats were decent."
缺點： "Unlike many other airlines you cannot even be on your phone during the flight. Even if it's in airplane mode so this means no music, laptops, etc. I'm not sure if this is a Chinese law but for long international flights it's a little upsetting."
優點： "Nothing spectacular about this"
缺點： "Plane was warm and humid in flight. Seats were unbelievably small and cramped. No entertainment, though not a big deal since it was a short flight."
優點： "The food was good. A lot better than what I've received from American airlines."
缺點： "The seats were small. No entertainment."
優點： "My sky miles status had me in an exit row so it was a bit roomy. Fly MU & FM all the time and was a good flight - no complaints. Especially like the new MU/sky team lounge at PVG - old lounges had no where to go but up and its finally at roughly international standards"
優點： "Flight attendants smiled this time. Two years ago and I thought they were all going to cry the whole voyage (maybe double shifts? or told earlier they were all fired?)."
缺點： "China Eastern, the airline people fly for the bargain prices... and we suffer for it. Worst this time was that they lied on the flight times and 'forgot' to include the 13 hour overnight layover in Shanghai! Now Shanghai Airport has closed the transfer terminal at night, so flying Shanghai Airlines from Bkk with the midnight arrival leaves you stranded with a 13 hour, all night layover and nowhere to sleep. A nightmare. Food was terrible. Flight wasn't terrible but check in was a nightmare, as always. oh... even worse... they wouldn't check me in for both flights!!! So, I will have to check in through ANOTHER NIGHTMARE standing in line like cattle check in. I wish they had a line for people without bags. But when I check in for an international flight with connections, I do NOT want to have to do it twice... and stress about my seat, etc. etc. Bad airline. Avoid it if you can."
優點： "I liked that the airline and flight were run efficiently"
缺點： "The staff seemed to not be as friendly to passengers who did not speak a Chinese language and showed visible annoyance when unable to communicate with these passengers."
優點： "Terrible customer service, old plane still had ashtrays, served warm coke with no ice, food was shockingly bad, raw onion and squid salad, searched 3 times in communist china, no air conditioning in main terminal in Shanghai, crew was rude. Etc. etc"
缺點： "Terrible food. Bad customer service, old plane, power points broken, rude flight attendants, no air conditioning in main terminal in Shanghai- worst flying experience of my life."
優點： "Food was great"
缺點： "No phone policy even on airplane mode which isn't even logical, plane was not very comfy"
優點： "Easy flights with good service."
缺點： "First flight departed late causing me to almost miss my connecting flight."
優點： "The courtesy of the cabin crew"
缺點： "The waiting delay at incheon"
優點： "Nothing. The flight attendant was kind. That's all"
缺點： "Everything else. 3 hour delay. No information, apologies or attempts to resolve questions. Food inedible. No IFE system working in Biz class. No headphones. Can't recommend to anyone."
優點： "What good is about flight departure is on time , Flight is not delay like other times. It's unbelievable"
缺點： "Cebin Crew from the ground and on the plane are rude, not nice , yell and not welcome. Food is one choice, dry, no qulaity, smell bad with rice. Entertainment with 8" Monitor of cinema for share ."
缺點： "Kiwi.com accidentally booked me on a flight for the wrong date. I was not able to board my flight to Bangkok and I am currently stuck in Beijing. My Chinese visa expires today and I face serious penalties if I overstay. This has been an absolute disaster."
優點： "The check in crew were kind and let us borrow a phone to make sure that our flight was rescheduled the way it was supposed to through a third party company."
缺點： "The whole process of making the line to check in was confusing and there were no signs. There were three lines that merged into one and it was chaotic to say the least. There were also similar flights one hour after the designated flight so we were even more confused as to which line to make! The gentleman that was "trying" to get everyone organized was very bad at it. He would hold up the wrong signs which lead me to another line and I got upset and approached him. He didn't want any confrontation so he put me in the front of the line which was okay but then there were also 30 other people that followed him as well and they got upset that I was the only one to be advanced (i was waiting for over an hour to check in at this point). There was no organization when boarding either. No one was advised to board so people started asking ten minutes after the designated time and were told to go downstairs. Wow."
優點： "As exspceted, the flight was delayed. I have traveled within China for many years and it's pretty consistent that the flights are delayed..."
優點： "The food was edible"
缺點： "After boarding they made us sit in the airplane for three hours before taking off for unnaounced reasons. They were very unhelpful with questions or concerns of the passengers, and would not let us get off the plane (where a much more comfortable waiting area was). It was 2 in the morning, which made it worse, and I missed my connecting flight as a result. The airplane seats did not recline."
缺點： "They lost my luggage, told me they couldn't find it for days and that they weren't responsible for returning it to me, and they gave me no stipend to buy soap, toothpaste etc so I had to cover all these expenses myself during the 2 days until I finally got my bag back."
優點： "The food was great in Business Class"
缺點： "The pilots smoked in the cockpit and it was horrible to smell for 4 hours. I don't understand how they can do this."
缺點： "Dropped us on the runway and had to take the bus to get to the terminal. This was an issue as I only had 1.5 hr to connect to my international flight. Probably nothing they could have done, but still irksome."
優點： "I liked the price of the flight. You can't beat it. Check in went fairly smoothly."
缺點： "It's difficult to get ahold of anyone when you call and if you aren't 3-4 hours early, forget getting anything but a middle seat. The boarding could have been a little more organized. There was no entertainment on the flight from Phuket to Shanghai."
缺點： "The seat was non adjustable. No entertainments."
優點： "Very clean, prompt food service, kind and quick staff. Very happy with my flight!! Looking forward to booking China Eastern again :)"
缺點： "Quality of the movie, difficult to hear the voices with the given earphones."
每天清潔，並在 台北市飛往 澳門的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 澳門的機上會提供口罩
從 台北市飛往 澳門的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 澳門的彈性機票