- 想找便宜機票？25%搜尋此航線的用戶找到NT$ 1,777或更低的單程機票，以及NT$ 4,140或更低的來回機票。
優點： "Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had."
缺點： "More movie choices. Game choices and cartoon series for kids"
優點： "Because of the multiple delays in departure, they gave us free snacks, which I appreciated."
優點： "The flight was great. Very comfortable chairs. Wonderful lunch. professional service Alex"
優點： "Friendly, helpful crew. Great entertainment choices. Comfortable seats. Clean cabin."
缺點： "More language choices in both the audio tracks and subtitles."
優點： "Then crew and in flight service were excellent."
缺點： "Back support for the seat...but I always bring extra pillow and I’m ok"
缺點： "Everything was good"
缺點： "Food could be better."
優點： "Good legroom in"
缺點： "Food and entertainment"
優點： "Exellent food service and comfort Will use Asiana in my future travels Had my best travel experience in years"
缺點： "Meal the beef steak taste like beef jerky"
優點： "- Excellent leg room for Economy - Adjustable height foot rests - Impeccable service from flight attendants - Decent selection of media entertainment"
缺點： "- Potatoes overcooked."
缺點： "None at alnone"
缺點： "It was cancelled. There was no proactive communication from Kayak or Asiana about the situation. We had to cancel and rebook ourselves."
優點： "Ground staff in Korea and Philippines is helpful."
缺點： "Delayed flight which cause us to missed our succeeding flights."
優點： "Upgrade to business class"
缺點： "No alcohol"
優點： "Great airline staff, good food, smooth flight."
缺點： "Fewer movie selections than other airlines. Would have liked a small pouch of personal kit—toothbrush, eye mask, etc."
優點： "The attendants were very nice and the food and drinks service was good."
缺點： "The seats are pretty uncomfortable."
優點： "Flight attendants doing their best."
缺點： "Your food quality is declining. I have some second thoughts now referring the airlines to friends."
缺點： "Delayed flight. Baggage claim was also dragging"
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
缺點： "The delay"
優點： "Nice staff. Good movies. Liked having slippers and toothbrushes/toothpaste."
優點： "Delicious food"
缺點： "For whatever reason they had me go to the end of the line even though my ticket was for business class. I wasn’t upset, byt just a little confused. Other than that everyone else was pretty polite."
缺點： "No charger outlet"
缺點： "Disorganized boarding. Seats need new foam."
優點： "Large body plane, A380 is exactly what's needed"
缺點： "Need more movie selections and USB outlets don't work given it's a newer plane. Was the same when I traveled to Seoul."
缺點： "They left my bags in Korea I had no change of clothes!! Arrived in the morning I was told my bags would show up later on at midnight!! So I missed my flight to an other island totally screwed my vacation!!!"
優點： "On time, excellent staff!"
缺點： "Improve the food menu. The entertainment screen is a bit small and old."
優點： "The crew was wonderful, accommodating and pleasant throughout the long flight. Meals were delicious (drink selection even included complimentary red/white wine!), good selection of movies on private screens and packaged slippers, blankets and toothbrush/toothpaste were provided for everyone."
缺點： "Seats should have more padding for the long flight."
優點： "Soul to Los Angeles was very Good. I loved it. No complaints."
優點： "i think asiana is one of the best airline in market for their professional services. thanks."
優點： "The crew was incredibly nice. They kept the flight quiet which was incredibly appreciated. The only downside was a long wait for luggage in Chicago, but that probably had very little to do with Asiana.."
優點： "Good attention"
缺點： "The flight from Korea to San Francisco was so late more than 2 hours"
優點： "Everything's was excelent. I was happy to chosen Asiana Airline"
優點： "It was fine. More leg room than some airlines."
缺點： "Not enough water to drink. Not cold."
缺點： "No good Korean movies to watch."
優點： "Two and a half hour flight but full meal still served. Good selection of movies."
缺點： "Cramped seating"
優點： "It's just cozy and wonderful. Thank you Asiana."
缺點： "Nothing that I can mention about."
優點： "l like the flight schedule and shutter bus to airport. staff was friendly and polite."
優點： "l like the flight schedule and shutter bus to airport. staff was friendly and polite."
優點： "Great service, great food very content with Asiana airlines will definitely use it again"
缺點： "We wait for about 1 and a half hour to get off the plane due to some "procedures " with a sick passenger"
優點： "On time. No issue with baggage. Food provided even though it was only 2 hrs flight and not exactly meal time. The foot rest was helpful."
缺點： "Too long line for baggage check-in after having done self check in."
優點： "Able to accommodate our diet, even if food was bland. Stewardess were very nice."
缺點： "Seats were pretty uncomfortable but anything gets old after 21 hours of flying."
優點： "Courteous staff"
缺點： "Can't order special meal online, have to call them. Food was very bad with limited variety"
缺點： "There was no obvious way to request a special meal using the AsianaAirlines website."
優點： "It was very accommodating"
缺點： "It's so long."
優點： "Crew was great, flight was great."
缺點： "Not Delayed My Luggage."
缺點： "Flight attendant coughing into hand while handling drinks cart. Flight attendant wearing face mask would be less threatening to health of passengers"
優點： "Business class pod was excellent. Free WiFi"
缺點： "I could only use WiFi on one device. So choose preferred smartphone or tablet ahead of time."
優點： "Very comfortable seat. Excellent service."
優點： "The food was very good."
缺點： "The amenities and how i was treated was poor. They cater to Chinese people only. Will not fly again."
優點： "Wonderful seat in first class. Good crew. On time departure and early arrival."
缺點： "The food was skimpy and not interesting."
缺點： "A little bit of more room not eve a lot like a nuther cter miter or so"
優點： "Food was okay, though they didn't get the variety of our vegetarian meals correct once again. Flight was timely."
缺點： "Worst thing was changing our pre-reserved seats saying it was an improvement, then sticking me from an aisle to a middle seat. It's one thing to do it, but it's egregious to lie about it. Crew was cold and not so friendly. They were a little rude as well, but some passengers were also rude. They were efficient, however. Earphones didn't work properly. Movie selection was just okay. Layover too long without a supplied hotel (16 hours)."
優點： "Staff was friendly, food was okay. The serving of hot tea was nice."
缺點： "Only filled water up to half of the cup, twice"
缺點： "food was very bad"
優點： "customer service"
優點： "The China Eastern 777 was a good experience. Relatively comfortable."
缺點： "The connecting flight on Shanghai Airlines 737 had terrible legroom and no in-flight entertainment. The flight was a 4 hour international leg. Hard on the body."
優點： "Average floght"
優點： "Crew members are great and the restroom is always cleaned. The seat is very comfortable. I slept for eight hours straight."
優點： "The veggie meals they served on the flight from shanghai to lax was one of the best meals I’ve ever had on a plane and one of the best I’ve had anywhere. I was pleasantly surprised. Immigration check in and baggage claim in lax took 20 minutes total! Wow that was fast and efficient."
優點： "Cheap flight. We had a problem with our tickets on the flight there. The staff was very helpful and resolved issue promptly."
缺點： "Cheap flight - therefore we never got off directly at the terminal but had to be bused to and from the plane. Food was terrible. But then when is airline food good. It was a cheap flight that got me to my loved one. Spending 24 hours travelling is never fun. Next time I will look into business class."
優點： "No delay and arrived on time"
缺點： "Connecting flight took too long"
缺點： "唯一遗憾的是我们不得不在飞机上等待一个多小时，因为没有停机位。还好乘务员服务良好，减轻了我们的抱怨和焦虑。 以后还会选择东航。谢谢。"
優點： "Decent in-flight entertainment and comfortable enough. Crew was okay."
缺點： "Booked a speciality meal but they weren’t able to provide for all meal services. Why bother offering then?! Link to view connections, etc, didn’t work...would’ve been useful to review that info before landing. Online check-in didn’t work even though email notification was sent the day prior to the flight."
缺點： "Everything! The customer service was terrible and cold. Non refundable tickets should state in huge red writing that they are non refundable!!!"
優點： "very comfortable seat in business class excellent food friendly and competent flight crew"
缺點： "plane did not pull up to the terminal. We had to go down the stairs and get on a bus. wifi was difficult to use and slow."
優點： "Price was cheap and I got to where I was going mostly on time. Food was fine. Most staff members are friendly."
缺點： "In addition to the issues I mentioned above, even though my flight back was practically empty, they would not let people move to exit rows without paying 1000 RMB extra, which was annoying."
優點： "The cabin crew were all very attentive. You just rang the call button and they came quickly."
缺點： "The food served was not that appetizing. I realize it is airline food, but not enough to fill you up. The deserts were not that tasty. The crew served soft drinks with no ice and give .you only 1/2 a glass full. Should give you a full can because you get thirsty quickly."
缺點： "Waiting hours is too long, There's a kid who kept on kicking my seat. The space from each seat is too close"
缺點： "I got home safe. That's it."
缺點： "They just gave out my aisle seat to other Chinese person without my consent, and put me into a cramped middle seat in the back. The crew didn't address my complaint nor care for my situation. They just care their own people (Chinese national)."
優點： "Good! I slept through the whole thing."
缺點： "The food was bad, the flight was delayed & there was no announcement about it beforehand, and the service was not good."
優點： "The crew on the plane were very nice. The staff at the check in somewhat redeemed themselves when I had asked for an escort to the next service counter they sent me to and to notify customs and security that I would need assistance getting to my flight. I was traveling solo 5 mo the pregnant with a 3 and 5 year old that had been sleeping in strange places and standing in line after line to get us home for 2 days. They got us through efficiently expediting us through lines to get us to our gate as they were boarding, I had never been so glad to leave an airport so much in my life."
缺點： "The service/ check in at the domestic terminal Was extremely chaotic and haphazard. I was directed to the international check in desk where it didn't open until 8 am and our flight was at 9:05. I and some other travelers waiting had an issue with a women at the international terminal where the service people would not call security or escort her from the area where she was making other travelers feel unsafe and uncomfortable. When finally checking in after waiting 2 hours for the counter to open, I was told to go to another service counter to check in."
缺點： "The connecting flight from shanghai to new delhi was delayed by two hours..no proper response from the crew members..the sound system of entertainment unit was horrible and the food was pathetic"
優點： "vessel itself was clean"
缺點： "flight took off an hour later than expected with explanation being "luggage was taking long to load" which made me miss my connecting flight in shanghai. once in shanghai, someone from the crew grabbed my connecting ticket, ripped it in half and told me to get a new flight with no direction of where to do this. New flight booked for the next day and then bused to some hotel for the night. overall the crew seemed terse and unhelpful. one flight attendant yelled at me on the flight back to san francisco when I asked her I could squeeze past to use the restroom. would not fly again and would not recommend china eastern."
優點： "Good food and fast boarding with a very friendly crew."
缺點： "Every thing"
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
缺點： "Lost baggage, couldnt check in until just before flight."
缺點： "I never got to fly. I got stuck in Bangkok because China Eastern wouldn't let me use my ticket. They just told me to buy another ticket."
優點： "All overall"
缺點： "Nothing to mention"
優點： "The crew most of the time was helpful and treated us well; I have no good experiences with this airline, particularly for this same trip different city;"
缺點： "There's no way you know what's going on when the flight is changed or delayed, you just have to wait for hours and hours in the designated airport gate without knowing anything about your flight. They should improve their customer service for sure. Also the website didn't work for mobile/ web check in for my reservation, and customer service by phone call was more painful."
優點： "They didn't lose my luggage."
缺點： "I booked a trip for me and my wife to Japan, and a few weeks before we were supposed to leave, China Eastern cancelled the flights we were scheduled to take. I had to call customer service to get us reassigned to new flights. This changed the dates of our trip, which messed up my time off from work, and I had to request more time off. We had 2 flights each way, and at least half of them were delayed. Check-in at the airport was unreasonably slow. Despite that the flights were non-smoking, there were people smoking. I know that coach seats are usually crammed, but these were more crammed than other flights I've been on."
優點： "The plane didn't crash"
缺點： "Everything other than the plane didn't crash"
優點： "The crew was great and there was a good variety of movies to watch."
缺點： "3 of the 4 flights were delayed and the flight from Shanghai home to Toronto was delayed 2.5 hours after we had already boarded so we were stuck on the tarmac which wasn't great."
缺點： "flight was cancelled and i was forced to change airlines to Japan Airlines. I then had an 8 hr additional layover at Kansai airport as a result of my cancelled flight. I got back to SFO 7 hrs after i was supposed to and they did nothing to rectify my situation."
缺點： "Not enough to movies"
優點： "I had an overall enjoyable trip with China Eastern. They served two meals on the LAX-PVG and PVG-LAX legs. They even served a hot meal on a 2-hour flight from Kunming to Bangkok. That was unexpected. Overall, clean and new aircraft, friendly crew. I'd fly again with them."
缺點： "No Individual Flight Entertainment on Kunming - Bangkok or Bangkok - Shanghai flights. Even though the crew members and ground staff spoke some English, there was still some language barrier. I had to ask for information at Kunming prior to boarding for Bangkok, and the ground staff kept sending me to several different places when I all needed was to get a boarding pass that couldn't be issued in Los Angeles for the entire itinerary. Flight map was not available on the Shanghai - Los Angeles leg of the flight. " Cold beverages " were served at room temperature and coffee was just warm on ALL flights."
缺點： "登機CHECKIN時間非常非常久，前面只有五個人等了快一小時 等得火氣大~~~ 機上服務情況不好，餐點惡劣，缺主食。點麵食會比較好一點"
缺點： "I will never fly with them again they tried to charge me 114 us dollars for 1 bag. I only paid 43 dollars for my ticket.."
缺點： "Website issues, double booked this flight, but both Cebu Pacific and Kiwi both say to bad!"
缺點： "More legroom"
優點： "The boarding and landing was okay."
缺點： "Crew don’t engage well. Plane smells like poop the whole time."
優點： "Price was great and the crew was friendly"
缺點： "All food and even water cost money. The check in line took extremely long. The seat was not padded enough so I was sitting on a lump the whole trip"
優點： "The quiz and prizes given by the service crew onboard"
優點： "The seat has a bit more space than regular economy in competitor airline"
缺點： "The cabin crews on this flight need some passenger service training!"
缺點： "Boarding is a fiasco with cebu pacific they should try zones and separate lines like japan!"
缺點： "Crew made robotic announcements, no spirit! No effort made to offer beverage, snacks, etc...they were the least interested group ive had on cebu pacific in a long time uuuuggh why bother?"
優點： "Nothing.the cebu pacific employee told me that my flight was changed from 12pm to 6pm when I checked in but I did not have any notification. He said that he can get me in, in an earliest flight they have and only to find out that the flight they he wanted me in is my flight and ask money."
缺點： "Screen employees and make sure they don’t deceive people."
缺點： "The flight I was booked on late so they changed my reservation to the previous flight which was late as well, still.later than my original flight . But smart move by them. The only issue was the terrible terminal building at Dumagete.."
優點： "Exiting the aircraft."
缺點： "Stop charging passengers for water."
缺點： "No food. Major delay without announcement"
缺點： "Cebu Pacific has to be the worst airline I have ever flown with. Boarding alone was so disorganized. People were trampling each other. The flight times changed twice. I lost over $200.00 with no refund. Said I could get credit. Yeah, like I would ever fly with them, again."
缺點： "Everything else"
缺點： "The luggage took ONE HOUR to come out after the flight!!!"
缺點： "Super delayed flight they dont offer even water and to think we are travelling with children."
缺點： "They should improve tge delayed flight"
優點： "Price and convenient"
缺點： "Service and flight comfort"
優點： "check in went smoothly and boarding was orderly. The flight departed on time and arrived in Singapore on schedule.The flight deck kept us well informed and the cabin crew were very helpful, willing and able to keep the passengers happy."
優點： "Did not like the flight at all."
缺點： "5 1/2 hour flight- not even water was offered. Better explanation of baggage allowances. I got a shock of paying an extra $962 U SD . We were coming from international flight and did not have to pay for baggage’s . Had I been informed of baggage cost I would have selected a different carrier."
優點： "Host clearly and ver friendly helped me."
缺點： "Im sorry but seat was terrible. I was not comfortable even for a min. Thanks."
優點： "The crew"
缺點： "I bought a front row seat only to be told that I would be the last to board"
優點： "Crew were very friendly"
缺點： "leaving on time."
缺點： "Boarded early - then sat on runway in queue almost 1/2 hour - fault of Manila airport which has more traffic than it can handle, not of Cebu"
優點： "Seat was ok but could not sit with my husband"
缺點： "Check in queue at Bangkok Airport was very long nd took ages"
缺點： "There should be a non-applicable button, since there’s none....I should just pick one star."
優點： "At least no gate change or delay..shock shock"
缺點： "Checkin as usual was understaff and slow....agent refused to enter our getgo numbers or change our seat assgnment as had been done in the past. Refused to orint boarding pass because i had on my phone....i dislike this and want paper backup! Speaker system for gate announcements at term 3 is the worst! Boarding is always bad but now a new system to read tickets is worse than ever! My knees touch the seat in front it is so crammed...at least short one hour of discomfort."
優點： "Nothing about lastminute.com"
缺點： "Lastminute.com rebooked my outbound flight two dat past the original booked date then left the return flight the same which meant the return was before the outgoing. Then to make it worse they tried to charge me additional 80 pounds to change the return ticket."
優點： "Crew seemed friendly and curtious"
缺點： "Checking in seemed long, snacks or meals weren't available unless prearranged at an additional cost....scheduled connecting flight to catarman, very long wait in amundane terminal lacking enough seating....suggesting that both airlines,PAL & Cebu Pacific coordinate flights better to cut down layover time in the inadequate Clark terminal."
缺點： "customer service"
優點： "Staff's communication and it was on time"
缺點： "Too cold in the aircrat"
優點： "No thing at all"
缺點： "Seats very small food disgusting ,they don't offer you any thing on board"
優點： "No thing about this flight"
缺點： "Not good good on board they don't have variety of food no credit card accepted"
優點： "Everything also wants money, very expensive."
缺點： "Everything is also no good."
優點： "Seats were comfortable. Lavatory was spacious. Airplane was clean."
缺點： "I know that the ground crew can’t control passengers from lining up even if it’s not their turn yet but there should be enough space for families with small kids and senior citizens to go up to the front to board ahead."
優點： "On time departure and arrival. I got an upgraded seat by the exits doors for extra legroom. Flight Crew was polite."
缺點： "If I had to be picking it must be exiting the plane according to the rows for back and front exiting the plane. Almost half of the back rows was still trying to exit in the front and not at the back exit. Overall great!"
缺點： "It was almost 3 hours delayed."
缺點： "My flight reservation couldn’t be found when I tried to check in online so I have to buy another ticket the day of for $400. When I got to the check in counter it turns out I already had a ticket. Kayak and Cebu were very unhelpful."
優點： "The timing of the Cebu Pacific flight from Bali to Manila was fantastic. Short immigrations lines in Bali and upon arrival in Manila. Seats were better than expected, although we paid extra for the 2nd row. Crew was professional."
缺點： "We pre-ordered food and it was soggy and over cooked. Not worth it. Flight left late. Flight attendants were not helpful,"
優點： "Flgiht staff always nice"
缺點： "The cebu gate staff were awful, uninterested, never made announcemnts and as usual it was a cattle call to board. Rows were not followed. The sandwich i had paid for was all dry bread..it was awful."
缺點： "More than 1 hr. delayed flyt"
優點： "The flight attendants on the plane were very good very sweet very attentive. I also enjoyed the fact that we got a free meal without a ticket."
缺點： "The service at the airports for your company was abysmal to say the least. The fact that I had to pay over $100 for my bag to be checked was absolutely ridiculous. The personnel for Cebu Pacific at the Denspar airport were borderline hostile, racially discriminating and nasty. If you’re airport employees were half as good as the in-flight attendance I would fly with your company again as of right now you couldn’t pay me to get on your airplane."
缺點： "The seats provide very little space which is especially bad when traveling for many hours, the food options were quite bad, this is the only flight that i've been asked to take my headphones off during take off and 30 mins to an hour before landing and it makes no sense, the crew was quite rude and not helpful and overall the quality of the aircraft is quite dated and was left in a bit of disarray."
優點： "The price was good"
缺點： "I had issues when I was checking in as the ground staff said my name in my reservation did not match the name in their system. This is a problem which they need to resolve internally as I wrote my name correct"
優點： "friendly helpful crew"
缺點： "They routed me Kota Kinabalu-Shanghai-Quingdao-San Francisco, yet could not check my luggage all the way nor issue boarding passes for all legs. Luckily I had 4 hrs transit in Shanghai, had to get 24hrs visa, claim my bag, recheck it to Quingdao and there recheck it to SFO. Quite an ordeal"
優點： "The crew onboard is really professional, friendly, and smart! Very customer service & satisfaction oriented!"
缺點： "Where do I begin...and what do I expect for a low cost carrier, right?"
優點： "The crew was friendly, despite the language barrier."
缺點： "The plane was so old it had ash trays in the armrests. No boarding announcements were made in English and the display board did not work, which made for a chaotic boarding"
優點： "The crew was nice and friendly. The flight was on schedule. Overall, it was a good experience. I definitely recommend checking in online before hand."
缺點： "There weren’t individual entertainment screens, but it was a short flight so it wasn’t a big deal."
優點： "They wouldn't allow me on my flight from Shanghai to Los Angeles one an a half hours before my flight because they said that the gate had closed an hour and a half before the flight was set to depart. And the flight was delayed for an hour total Garbage. They sent me to a hotel in Shanghai and said I was booked the following morning. When I arrived the next day they didn’t have any information about my situation and wanted to charge me for a new business class seat."
缺點： "Customer service"
優點： "The service was great, fast, kind. They were very accommodating."
缺點： "It is a subsidiary of another airline, hard to check in online. Was all in Chinese, difficulty confirming flight after super typhoon."
優點： "The crew was friendly. The Plane temperature was excellent. The boarding was peaceful and organized. The flight was smooth and The Pilots were helpful and friendly. The seating was comfortable on the plane."
缺點： "The Plane was an older plane, and out of date. Limited food selection. Limited entertainment selection. There was not enough drink service. There was no way to carry your own water on board to keep yourself hydrated and the ability to get plenty just wasn't available."
優點： "Entertainment was horrible. Didn’t have my own tv to choose what to watch. Food was bad. Seats where hard."
缺點： "Seats, Entertainment, food. Announcements didn’t undertand cause they don’t speak english."
優點： "The business is great at affordable pricing. The food is good."
缺點： "The food may need to improve with more choices. There is limit choice ."
優點： "Very quiet red-eye flight, slept the entire way."
缺點： "Ground crew not employed by China Eastern, failed to give boarding passes for connection to JFK, when I asked about it I was told you can get it in Shanghai!?!?"
優點： "The flight attendants were very concerned to make sure I and others were comfortable throughout the flight"
缺點： "flight delay 2 hrs, no explanation. very hot, i booked in room i shnaghai, wasted my money as i reached there 3am in downtown shanghai"
優點： "Quick flight. No frills."
缺點： "No vegetarian meals. Pudong airport is a confusing mess. Avoid flying on China Eastern - it's cheaper, but not worth it."
優點： "Good selection of times to choose from."
缺點： "No tv monitor on flight."
優點： "I was able to upgrade to sky priority and tot business class. Saved me a lot of time and to not have to stand in line. Great service over all."
缺點： "The airport did not have a kiosk which was not convenient and created log lines for check in."
缺點： "Seats we're a bit small"
缺點： "The flight has issue with air-conditioner. With so many people complaining with cabin crew, still the temperature is so hot, stuffed, and full of sweat smell. I felt sick for 2 days after arrival in Bangkok"
優點： "Decent plane but kinda of older"
缺點： "Older plane - not very new. The business class lounge could use an upgrade too."
優點： "Very nice crew and clean airplane"
缺點： "I liked everything"
優點： "I liked the service,"
缺點： "flight one hour late, no reason given. Ticket name did not match passport, security issue. I should have said Ronald McClain only ,not full name Ronald Bruce."
缺點： "When updating flight info they only spoke Chinese in a new York airport. Complained to tsa they said it's not their jurisdiction. Tsa employees caught 0 terrorists so far tsa agents were arrested over 800 times mostly for theft. Therefore tsa = terrorists. Get rid of them they are the terrorists just like the gop Guardians of Putin party."
缺點： "Its been a week and still no refund I bought a ticket that needed a visa for a 2 hour layover. china eastern is puckered butt hole filled with fried pork"
優點： "NOt much"
缺點： "Class was very poor, I bought a First Class ticket and seats were barely Delux Economy. Food was weak at best,"
優點： "Nothing in particular."
缺點： "The food you service is terrible..... I call it plastic food.... NOTHING is fresh..... it seems like austronaut food / long shelf life food. To be honest I rather you charge me another $10 dollars and serve me real food than getting a sweet bread roll sealed in blown-up plastic bag....... If your company has anyone responsible for "SUSTAINABILITY" then ask them to start with the food service - everything is through away quality, including the food."
優點： "I liked that the airline and flight were run efficiently"
缺點： "The staff seemed to not be as friendly to passengers who did not speak a Chinese language and showed visible annoyance when unable to communicate with these passengers."
優點： "nothing i am not a fan of this airline and the only positive is i will never have to fly with them again."
缺點： "The food was awful, the service was awful the flight attendants would purposely stop and tell me to turn my phone off even though everyone else had theirs on. My flight from Hong Kong to Shanghai involved sitting on the tarmac for 5 hours creating an incredibly horrible experience and forcing me to miss my flight back to Tokyo. When i finally arrived at shanghai the workers yelled at me saying i missed my flight i had to explain to them multiple times that my flight was delayed. When they finally found out it was delayed they gave me a flight the next morning and a free night in a crappy hotel. Will never fly again"
優點： "Terrible customer service, old plane still had ashtrays, served warm coke with no ice, food was shockingly bad, raw onion and squid salad, searched 3 times in communist china, no air conditioning in main terminal in Shanghai, crew was rude. Etc. etc"
缺點： "Terrible food. Bad customer service, old plane, power points broken, rude flight attendants, no air conditioning in main terminal in Shanghai- worst flying experience of my life."
優點： "Food was great"
缺點： "No phone policy even on airplane mode which isn't even logical, plane was not very comfy"
優點： "Easy flights with good service."
缺點： "First flight departed late causing me to almost miss my connecting flight."
優點： "The courtesy of the cabin crew"
缺點： "The waiting delay at incheon"
缺點： "After being on the 777 and then getting on an old 737, the experience was not all that great."
優點： "I really like this Airline cuase sky team take a good care.also i am booking more that 7year till now"
缺點： "I would love travel all 8year untill now same china easther airline cuase they really good service."
優點： "The price was the best. Keep up the good work on that dimension."
優點： "China Eastern came in several hundred dollars less than the competition for our roundtrip international flights from NYC to Bangkok via Shanghai. Because of this, we were naturally a bit worried. China Eastern did not disappoint. Their check in process and boarding process is a bit lengthy; however, we boarded seamlessly and were able to be as comfortable as possible during our 15 hour flights. 3 meals were served in this time period, and a pillow and blanket and earphones were provided. There was never a long line for the toilets, and there was an ample selection of movies on the entertainment front. Overall, would use China Eastern again for our international travels to Asia."
缺點： "Other patrons were pushy/pissy, but you cannot please everyone. Look at other reviews, for example :)"
缺點： "Flight was delayed two hours, so flight that was scheduled to arrive at midnight didn't get in until 2:00 am. With no other flights arriving at that time, it still took an hour for the luggage to come up in baggage claim."
缺點： "despite checking in online i had to wait 1 hr to check in my bags, then another 50 minutes for TSA screening and immigration. Inalmost missed my flight Osaka - Shanghai when I was transiting in Shanghai, waiting for my flight to AMS had to clear immigration (why?) and go through another TSA screen, items that were allowed onboard in Osaka were refused on a second screening.when i asked to break the items that were confiscated (my cigarette lighter being the most egregious) the little apparatchik took my boarding pass and said if I wanted to do so I could do so back in the terminal and rejoin the line (in which I had already just waited for 40 minutes) compare this with the politeness of the Japanese experience, and you realize how much the surliness, aggressiveness , corruption and general thieving tendencies of government officials makes us despise PRC officials"
優點： "Colour of the seats"
缺點： "Food was rubbish Air con Random lights on / off; yellow / blue Delay"
優點： "Staff were still friendly even though they were affected by the delay -went out of their way to make sure our sleeping kids didn't miss out on ice cream by putting it in with dry ice."
缺點： "Flight was delayed by over 4 hours. Food was dry and tasteless. No real entertainment system. Toilets old."
優點： "Nothing horrible happened."
缺點： "Food was bad. Some of the flight attendants kept ignoring us during food/beverage service, at first I thought it was because we had a baby but then I realized they also weren't serving the guy across the aisle from us, and the only thing we have in common (that no one else did) is that we are white. Flight attendants were generally really rude."
優點： "On time departure and arrival"
缺點： "Small seats, no leg room, mediocre/poor food"
優點： "The flight crew was nice and attentive and in terms of comfort is was just fine for a 4hr 30mim flight. It was a small plane but no big deal for that amount of time"
缺點： "I really didn't enjoy the food or entertainment. Food as always is just a matter of preference and plus it's air plane food so I guess there is no point in overly critiquing it. I will say they give you a pretty large portion size so if you like the food you are in luck. I did not like the entertainment. They ran two movies everyone had to watch, this would normally not be a problem as I would just listen to my own music or audiobook or whatever I downloaded but this airline does not let you use your smart phone at all during the flight even when on airplane mode."
優點： "All attendants were polite and nice looking."
缺點： "Flight was delayed more than an hour. In the plane you will hear Chinese speech only even from the crew. The breakfast was with no taste at all."
缺點： "Flight was delayed an hour (usually it's longer), but that seems to be the case with most domestic flights from Shanghai. Not the airlines fault."
優點： "The flight movies."
缺點： "They wouldn't allow me on my flight from Shanghai to Bangkok because they said that the gate had closed an hour and a half before the flight was set to depart. Then they didn't tell us that that would cancel the rest of the flights for the trip so I was stranded in Bangkok for an additional two days and I missed my flight back to New York and I had to buy a new ticket. I also had flights to Hawaii that I was not able to use and I was only able to get reimbursed for one of those tickets. It was an awful, horrible experience."
優點： "Crew good."
缺點： "Confusion about delayed departure - almost missed connection in Shanghai."
優點： "Kind crew"
缺點： "Awful food, no entertainment at all"
優點： "The food was great in Business Class"
缺點： "The pilots smoked in the cockpit and it was horrible to smell for 4 hours. I don't understand how they can do this."
優點： "On time"
缺點： "Seats too small for 6’ person"
缺點： "No indication that the flight would be delayed was given until way late in the game. We could have taken our time getting from one terminal to another and saved on an expensive taxi ride had we known. The crew were being unreasonable to a couple of passengers for moving to an empty row. Seems like that would do the plane a favor by evening out the weight distribution."
缺點： "More orderly boarding process by zone, on-time departure and arrival"
缺點： "No wonder Taoyuan International Airport is one of the worst airports in the world. Even if you have checked in online, there is no separate counter for baggage drop."
優點： "The crew was excellent and comfort was good."
缺點： "It wasn’t so much AsiaAir as it was the terminal. Terminal 4 in Manila is a mess as far as trying to check in. There isn’t enough room for the amount of flights boarding there."
缺點： "CUSTOMER SERVICE"
缺點： "Some flights attendent need to be more friendly and smile a little more"
缺點： "The flight was delayed for over an hour."
缺點： "The connecting flight in between was not very clear during search. It was only Manila to Cebu but there was a connecting flight to Taiwan. I would have forfeited my flight if I had not brought my passport along. So the route was MANILA to TAIWAN to Cebu WHY DO YOU HAVE TO MAKE SUCH A STUPID ROUTE??? AND UNLIKE OTHER TRAVEL SITES, YOURS DO NOT EMPHASIZE CONNECTING FLIGHTS VERY CLEARLY!!! Also, there was no way to cancel it. I was really disappointed in your site!"
優點： "CHEAPEST FARE"
優點： "CHEAPEST FARE"
缺點： "Seat is uncomfortable"
缺點： "Because of a delayed flight, I missed the check-in by minutes. There was no one there to help me even though YOUR flight was delayed in taking off as well. It seems increasingly the case that flights are delayed and the reservations we pay for are merely suggestions rather than a commitment by the airline. Further, when these things happen there is no compensation. The airline just keeps the money for services not rendered. The Air Asia website doesn't work. The online chat doesn't work. Nothing works from Air Asia. Of the three airlines servicing the Philippines, Cebu Pacific is the worst, followed by Air Asia, and Philippine Airlines being the best."
缺點： "Flight was delayed for more than an hour"
缺點： "Super delayed flight, no special lanes for those who web checked in already and dirty seats"
優點： "I liked that the flight was on time which is a big deal in the philippines"
缺點： "No food and drinks. Which is to be expected from a budget airline"
缺點： "1.一進飛機煙霧瀰漫還滴水 2.登機行李限重7kg業界最少 3.不能帶入境商店買的飲料上飛機有點太嚴格"
缺點： "not bad"
優點： "the crew was friendly"
缺點： "the flight was delayed"
缺點： "Pay for luggage"
缺點： "got transferred to KLO due to airport closure, delays"
優點： "excellent staff"
優點： "We arrived safe & sound"
缺點： "The flight was cancelled on the way there and on the way back without any notifications. On the way there, I had to run through the airport to catch an earlier flight. On the way back, I waited 4 hrs to catch a later flight. Air Asia did not compensate for my valuable extra time wasted but in addition charged a $30 USD bag fee each time. I will never fly with Air Asia again and will advise friends and family to avoid Air Asia."
優點： "All ol"
缺點： "We had fallen asleep right before food service, and were not even attempted to be served lunch,, I woke up soon after to see everyone else eating, yet the attendents were of course busy, and simply passed us, In us carriers, the attendent would pay attention and ask us a few minutes later if we wanted food. This could have been improved, as I didnt feel comfortable asking, there were 2 of us, not just one so we went hungry"
優點： "Making it from one point to the other was the only thing that went well."
缺點： "I was double charged for the ticket. Customer service has been researching this for little over two weeks. Flight was delayed for just over two hours with multiple gate changes. Customer service at the terminal was no better than the customer service on the hotline."
缺點： "Seats are very poor. Leg room very poor. I am average size and my knees were touching the front seat. They did not provide even a glass of water that you had to buy. You had to buy food and soft drinks and even then the quality of food was poor. A Terrible airline."
缺點： "The boarding was always late"
優點： "It was just a one hour flight but no complimentary dribks seved."
優點： "The air conditioning was great"
缺點： "It was postponed for 2 hours, the plane was full and apparently the check in employee thought it would be funny to give separate seats to a newly wed couple...Not Funny At All!!"
缺點： "Delays, seats are poor, unclean. Leg room is too little.very bad customer service"
優點： "Landed safely"
缺點： "No customer service. very hard to contact. Airline will nickel and dime you on everything. Very difficult to make changes. Once checked in, you can't make changes unless you call, but hard to get through. Always a delay."
缺點： "Waiting on runway for nearly two hours, delayed an additional hour at the gate, and a complete lack of communication regarding delays"
優點： "Flying on Airbus 320"
缺點： "Meal and baggage choices must be made before flight or additional charges will be paid. Delayed 45 minutes for 1.5 hour flight!!"
缺點： "There was horrible warm cabin air during pre-flight takeoff. We felt nauseous because of it. On our flight back AirAsia was late for 2 hours. Horrible airline."
缺點： "4 delays. Total of 9 hours stuck in the airport waiting. Seats were old/dirty looking."
缺點： "The flight was delayed twice adding up to a five hour delay. The crew gave no reason , no apology, complete lack of communication was astounding. When i mentioned it to other travel agents they all said the same thing, Air Asia is always delayed, i was told to use other airlines. Indeed, while awaiting my flight to Manilla I saw 2 Philippines Air flights depart on time. One of my fellow travellers had given themselves7 hours between flights and missed their flight to Dubai because of the delay."
優點： "Return KLO-MNL was overly delayed. No meal included."
缺點： "Does not leave on time."
缺點： "Did not fly Due to 2 delays and after waiting in departure area for 5 hours ++ I decided not to fly. Had to go through Immigration to re enter Manila Very disappointed, no airline reps available to talk to. Had hotel pre paid in Macau, all up lost AUD$2400."
優點： "Emergency row"
缺點： "More than 3 hours late."
優點： "Tube boarding and deplaning"
缺點： "Walking ; not even a bus?"
優點： "LOW fares"
缺點： "Hey I know its the Philippines, I've been here many times, but ALL of the Air Asia flights were delayed, ours 2 hours...we flew Air Asia to Kalibo last week, delayed 4 hours. But Cebu Pacific flights were all delayed too. Just prepare for long waits at waiting area. Ferry boats are often cancelled or delayed too, its just the way it is here in the PI."
優點： "everything was good"
缺點： "We flew 1hr and 45 mins delayed."
優點： "Air Asia said, my ticket was refunded back to my account, I called my card company and talked to the air Asia crew teller at the airport's counter at the same time. My card said, my purchased went through successfully but air Asia at Manila airport didn't understand that! My parents went home straight front the airport frustrated!! So I had to purchased another plane tickets with anothe airline, and now they're enjoying Macau and Hong Kong!! I will not give you my business ever again and my whole family. :( P.s I even got a flight reminder email on 1/22/16 and their flight with you was supposedly yesterday 1/28/16. -not a happy customer-"
缺點： "Delayed flights. no compensation for customers that had to pay more for hotels Bec of their delays. no considerations"