每天清潔，並在 台北飛往 深圳的機艙內安裝HEPA高效濾網
優點： "Very great!"
缺點： "Very great time!"
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
優點： "Wide variety of entertainment choices made time go much faster."
缺點： "It would be better if it was on time"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
缺點： "Could have a better"
缺點： "Thieves cut the lock on my luggage and robbed me of valuables during my 2 hr layover in Bangkok. Spoiled my trip"
優點： "Food is surprisingly not bad, with entertainment is a plus."
缺點： "luggages delayed for nearly one hr. Many ppl waiting for luggage at the luggage bell"
優點： "They used a new aircraft. From Jakarta to Taipei was the worst, they used an old aircraft."
缺點： "They do not have additional new movie on board. The movies are remain the same when I flew from Honolulu to Taipei in April 2018."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
缺點： "Frigid cold"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "Excellent condition of Aircraft"
優點： "Everything is good & went fine!"
優點： "same as above"
缺點： "same as above"
優點： "It was very organized ."
缺點： "Nothing ."
優點： "Your system Kayak in general"
缺點： "You do not know what has happend to the bookings of your customers. With some routes, I completed my trips, then, you still run marketing email on those. For cancellation, even you still hold my original amount of money once placing booking, then, you charged again the second time for cancellation fees"
優點： "China Airlines has generally been a step above the average. The name is a bit represented as this is really a Taiwan Run and based airline that has been influenced by the western business practice."
優點： "Fly China airlines you won't be sorry"
缺點： "They damaged my luggage"
缺點： "Older entertainment system and still decent"
缺點： "I dont eat pork and both meals have pork in it."
缺點： "Curry chicken noodles"
缺點： "The next phase in Taipei the following day was just the same circus as CA handed us (without clear information or announcements) off to any available carrier to get us to our intended destinations, again not communicating well; Turned over to Eva Air - who seemed to have the situation under control and knew how to communicate - loud and clear - to all customers - what we were going to be doing and when and why. In the future - flying Eva - even though this was the first ever event of this type I have had flying China Airlines. Eva provided both meal vouchers and boxes of candy to each and every customer affected while we awaited our flights to our final destinations. CA was silent - and also very absent when we arrived in SFO and went to collect our baggage - again Eva being the party taking action and responsibility to help us get our bags, with 1 of 3 damaged by CA handlers)."
優點： "Professional staff"
優點： "Very accommodating."
優點： "Love of the leg space on the 777."
缺點： "Just the trip length, hehe."
優點： "Very disappointing because we didn't get our luggage up to now"
優點： "Good connection time"
優點： "Airport lounge"
缺點： "Baggage Claim"
優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."
優點： "as expected"
優點： "The food was excellent for airline food. The crew were very nice."
缺點： "I couldn't get the wifi at Beijing Capital Airport to work with my American computer no matter what I did..."
優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"
優點： "Business class seats"
優點： "The China Southern People in Penang, including the MAB staff that assist, are outstanding. The flight attendants are also wonderful. I am also pleased with the timing of the added flights to and from Penang. The timing is wonderful for my flights to the US. They have become seamless."
優點： "Few passengers, so plenty of space to relax."
缺點： "Very good and friendly"
優點： "It is a direct flight."
缺點： "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."
優點： "The movie selection was good and the seats were comfortable. The attendants were friendly and efficient."
缺點： "The food was ok, but not bad for airlines food. The drink portions were very small...esp. the water. I was very thirsty throughout the flight. Other than that, it was a good flight."
缺點： "China Southern caters almost exclusively to the Chinese market and, essentially, operates like a gigantic bus for Chinese tourists making their way across the seas. At least 95% of the passengers were Chinese. Why does that matter? U.S. customer service is entirely absent. That means, things that you take for granted, like selecting your seat and getting your boarding pass on-line, is unavailable. Their website, such is it is, simply is not developed to the levels one would expect. We were unable to select our seats, get seats together, check on the status of the flight, check-in on-line, or get a boarding pass in advance. We essentially paid huge $$$ to a company then crossed our fingers that our reservation would be honored when we got to the airport. VERY STRESSFUL"
缺點： "Flight was late. Disembarked at the China Southern repair building. Miles from the terminal"
優點： "Everything very average"
缺點： "If you ever need customer service, they are the worst in the business"
優點： "Stewardess and stewards work"
缺點： "My seat"
優點： "I am really contented of my flight. Not enough waiting in connecting flights and my baggage were all okey."
優點： "Did not get online seat selection and online check in. Not satify at all with customer service over the phone."
優點： "Wonderful staff. We had a problem with our entertainment system and so they upgraded us to first class. Felt really valued."
優點： "Basically I didn’t like much. Food was terrible, individual tv entertainment wasn’t available on my return flight A330."
缺點： "Food , tv, many hours of waiting for boarding"
優點： "China Southern has nice customer service, good entertainment options and decent food. They moved me to an actual bulkhead seat because i am tall and it made the 13 hour trip easy."
缺點： "All good."
優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."
缺點： "The food is great in business class, great service, really enjoyed it"
優點： "The arrival was on time. The aeroplane landed very smooth. Luggages arrive the terminal in very short time. Overall this was a comfortable trip."
缺點： "There was no entertainment on the plane. May be this was a short distance trip. On arrival, we needed to take connection bus from the aeroplane to the terminal and wasted us some time."
缺點： "Only allow one piece luggage."
優點： "Friendly crew."
缺點： "Food was mediocre."
優點： "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."
缺點： "Besides the flight from Guangzhou was delayed for 2 hours due to mechanical issues, my luggage wasn't to be found when I arrived Kathmandu. This is the second time that it happened. The first time was in 2014 and it took them 4-5 days before they can locate it."
優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."
優點： "Almost everything."
缺點： "It was delayed twice."
優點： "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
缺點： "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."
優點： "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"
缺點： "Our baggages was left in Guangzhou due to delayed departure from LA"
優點： "They got me to my destination safely."
缺點： "First flight was delayed three hours without explanation or information (just had to sit there and wait for them to call us the whole time). Second flight was delayed about an hour. Crew on second flight was not friendly."
缺點： "3 hour delay"
優點： "I love the amenities provided by this airline. They give you pillows, blankets, headphones, and magazines. I love the attentiveness of the staff. They provide drinks, meals, and snacks during the scheduled time. If you need something else, then they are happy to help you. The staff really helped us with the temporary visa process during our layover in Wuhan!"
缺點： "My entertainment monitor was not working during the flight to Guangzhou. I listened to music on my own device for entertainment."
優點： "Crew was friendly and helpful at all times."
缺點： "only 1 movie plays on all screens, no choices or options."
缺點： "Very limited program."
優點： "Fed like clockwork with decent food."
缺點： "Shared screens for entertainment due to small plane. Seated next to a crying baby so slightly miserable some of the flight. Spacing between seats was limited. Crew ran out of food choices. Mobiles could not used ."
優點： "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."
缺點： "Music only to listen to, but headphones only worked on one side. Middle seat (B) didn't recline."
缺點： "The WORSE check in service EVER./ Rude, arrogant and ignorant."
優點： "Great food, friendly service, plenty of leg room, not bad for an 11.5 hour flight."
缺點： "Plane was a bit older for a long haul (Airbus A330), seats were hard. We left 45 minutes late without any explanation."
優點： "arrive chengdu for two days,still didn't.get our bags,all our stuffs were in those bags,and now still didn't know when can we get our luggage"
優點： "I was traveling business, the crew were so helpful, it's 1 to 1 individual service. The seats were so comfortable and lots of room. Food is fantastic, lounge is very good, good food and drinks. Their price is quite reasonable, makes this trip worth every cent of it! Love it and I will travel with them in future."
優點： "These jerks simply cancel a flight and offer zero help"
優點： "Crew very nice and helpful"
缺點： "Entertainment less chooces"
優點： "The staff was very friendly and accomodating."
缺點： "not much selection in meals, almost everything was a rice dish. The TV monitors didnt work 100%."
優點： "The entertainment was good. The movies were new and fun."
缺點： "When I checked into our flight in Thailand, I requested three connecting seats because I want to take care of my 74 year old father and 66 year old mother. The guy at the check in counter told me that he had arranged three connecting seats for us. However, when we were boarding, we realized that my 74 years old dad was connected to my mom and I! Lucky there were some empty seats and the flight attendants kindly agreed to let us sit together after my dad spoke to one of them."
優點： "On time and great service!"
缺點： "meal was just OK"
缺點： "Flight attendant coughing into hand while handling drinks cart. Flight attendant wearing face mask would be less threatening to health of passengers"
優點： "The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again."
缺點： "Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least."
優點： "The price was nice."
缺點： "The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him."
優點： "Seats were ok, and movie selection was ok too."
缺點： "Please, offer decent food - most of the stuff we tried was not edible!"
優點： "Efficacy boarding, good entertainment"
缺點： "Better food and snacks"
優點： "The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK."
缺點： "The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind."
優點： "The seating for the short haul flight was far better than the long haul flight, the planes should have been switched as the short haul plane was more suited to long haul and vice versa"
缺點： "There was limited food available which meant there was no selection available just what was left, not acceptable"
缺點： "They couldn’t find my reservation. I almost missed my flight."
優點： "Comfortable and all crews are nice"
缺點： "Entertainment but because of poor entertainment I could sleep for eight hours. Thank you."
缺點： "Very unorganized and dirty inside cabin"
優點： "I got the seat all the way in the back i prefer those because it sits 2 and you are only sitting next to one person. Tv had more than 2 dozen movies options and several games to choose from. They provided a pillow and blanket along with headphones for tv. Crew was very friendly."
缺點： "Food, but its airplane food and can not except to much unless your sitting first class."
優點： "Boarding was fast and efficient. Flight was on time leaving and arriving. Meal service was efficient."
缺點： "Crew wasn't rude but wasn't overly friendly. They seemed responsive. A bit stingy on the drinks (I only had water and each time got only 1/2 to 3/4 of a cup). We pre-ordered vegetarian meals and they did supply them, but they got the orders wrong (we ordered different types of meals and only got one type). The biggest issue is the layover. China Eastern does not supply a hotel for long layovers. We applied from their website beforehand, but they canceled the hotel program. They did supply vouchers for food which was nice, but in Terminal 1 there is no resting lounge to lie down or clean up in, except for the VIP lounges which we didn't have access to."
缺點： "I had an issue with reserving seats"
缺點： "Very limited English speaking programs/movies"
優點： "China Eastern Airlines was labeled as a budget airline so knowing this (so I thought) I prepared myself for an uncomfortable ride. The seats had just as much cushion as delta or American airline and definitely more than WOW airline. I bought a seat cushion expecting to be uncomfortable for a 14 hour flight and I didn’t need it. In fact I ditch the cushion after I landed....one less thing I had to carry. I’m 5’5” so I usually don’t have an issue with leg room. I had a somewhat comfortable ride considering the flight was as I stated before 14 hours. The food was really good and the flight attendants were very nice and professional. I enjoyed my flight and would definitely recommend them."
優點： "Put a water bottle in my seat for when a wake up."
缺點： "They got confused with my middle name and I had some trouble checking in."
優點： "Nothing special"
缺點： "Food was not so good. Chinese lady was sitting in the isle and no one in the middle, me at the window. She was so rude and didn’t care that I was sleeping. She was trying to lay down on both seats and kept waking me up with her best naked feet! 5 times I asked her to sit normally, nothing worked, she djs t understand, I guess this is normal in China. Rude and nasty! She was picking her nose then taking my bred from flight attendant to pass to me to be nice but why with your hands that just been up your nose!!!! And when she kept waking me up using both sets no one seemed to care!"
優點： "Food was just okay."
缺點： "The crew was hard to understand and they are a bit rude when asked again. None of them smiled. It was even hot on the plane. The seat was very uncomfortable."
缺點： "My issue is not actually China eastern but Kayak! I received messages saying to check in in Taipei at Terminal 1. Well China Eastern is actually in terminal 2! And these mega airports in Asia getting from 1 terminal to another when you don’t speak the language can add an hour! If the flight wasn’t an hour late I would have missed it because of the messages. I have saved those and will be contacting Kayak for some type of reasonable compensation for this terrible error on their part. No message at all would be much better than a message sending me to the wrong place!"
優點： "Service transport from the lounge to The aircraft"
缺點： "The line at the counter getting the boarding pass and the long walk and not clear directions at the transfer are. The worst feeling in the hole trip"
優點： "The free cup of water"
缺點： "Welcome aboard Dictator Airlines... NO I WILL NOT SHUT MY WINDOW COVER"
優點： "The crew, the food, the entertainment, all of the things onboarding are excellent. Very comfortable!"
優點： "Crew was attentive and entertainment selection was decent."
缺點： "Seats are too uncomfortable. For a long flight they should have better seating for economy. They’re expensive enough to deserve comfortable seating."
優點： "The food"
缺點： "I would like to try first or business class"
優點： "the plane was new, fairly comfortable, crews could speak somewhat ok english"
缺點： "they changed the original departure time to earlier but then it was departed later than the updated time. food was on scary level"
優點： "Service was prompt and polite. The personnel were great!"
缺點： "Im not sure if it's China Eastern policy, fleet-wide, but cell phone use was not allowed the entire flight, even with the phone switched to airplane mode. This, and the fact that seats did not contain flight entertainment systems, meant that I couldn't watch any movies."
優點： "Cheapish flight"
缺點： "Late. Dropped passengers into pouring rainstorm giving us each a napkin for protection. Airport in Shanghai is consistently dirty, poorly marked and mostly unfriendly. Big gobs of snotty spit in the sink. Yummy!"
優點： "Crew seemed friendly."
缺點： "Boarding was delayed 30 min. The attendant who spoke to me, spoke in clear English. The one giving the announcement, her pronunciation was not completely clear. For a routine speech like that, it should be well-rehearsed and clear."
缺點： "Wondering if I can as a n the right flight out of PVG - luckily yes..."
缺點： "Yes the crew was nice, but they seemed to rush around as if there is some sort of emergencies, all the time. They maybe too eager but gave the impression of not calm, sort of made me nervous. The butter came with the dinner rolls are not salted, no taste, very plain. Also they don't have pepper, when I asked for pepper to season my food, there was none. It was like this both ways from LAX to PVG and back."
優點： "The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good."
缺點： "The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for."
優點： "Very helpful flight attendant (should have asked her name) Healthy food"
優點： "Excellent crew."
缺點： "Announced that row 60 or above will board first. A good idea to speed up the boarding. But, it was not executed at all. Ground crew were busy texting and doing other things. The quality of sound system is a joke. Should not serve music with that quality. How about a Silent movie in the 20s? That will hide this deficiency."
優點： "Friendly staff."
缺點： "Food options not available. No entertainment."
優點： "Was fast and smoothly landed . Desert was awesome, but meal was strange."
優點： "We got snack and drink for a short flight with big smiles"
優點： "Overall everything was good."
缺點： "No complaints at all"
優點： "Seats ok Crew was good"
缺點： "No headphones for ife Food horrible"
缺點： "Vegetarian options should be included in meals. I wish there were more movie options,l."
優點： "The seat was clean, comfortable, and had enough space that I was not crowded by those around me. The staff were pleasant, helpful, etc., etc.. from the checkin to getting off the flight."
缺點： "It was less than two hr flight, but the cold half hot dog they served for the meal left a little to be desired."
優點： "I was pleasantly surprised with my experience. The flight was clean, on-time and plenty on in-flight entertainment. I had fears that other passengers would be rude or the flight staff unhelpful but I experienced none of that!"
缺點： "The food was amazing, but I found myself enjoying some of it."
優點： "Didn't wake me up when sleeping when meal came Had empty seat next to me"
缺點： "Didn't have enough departure/arrival forms to distribute No wifi No soap in bathroom"
優點： "Getting out of Shanghai, after having to pay for flights, we had already paid for"
缺點： "We have no idea how to get a refund on our two paid for fist/business class tickets??? Help!!!"
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "First all, the flight changed to stop at PVG, not Nanjing. When it depatured from PVG to Taipei, inside the airplane was so hot. We talked to flight attences 2 times, still didn't be adjusted. And food was terrible, too. They provided food too late, then they rushed out to clean the food trates. There is no enough time to eat! The experience was so bad with them."
缺點： "Connecting though Beijing from Taipei to LAX is not recommended if you can avoid it!"
優點： "Food - Free dinners even for economy class. Entertainment - Every seat has a TV that offers multiple languages and tons of blockbuster movies from a variety of genres. They also offer many television shows in multiple languages and genres and video games. Roomy- The seats are as non-roomy as any airplane. However, the flight attendants don't give you any trouble when you want to just get up and walk around and talk to people. It gives the plane a roomy atmosphere. You can go to spacier sections of the plane to hang out."
優點： "Friendly staff."
缺點： "Movies could have more selection."
缺點： "Touch screens don’t work very well."
優點： "seat so so"
缺點： "Food at AirChina is alway consistently terrible I Asked for the red wine, they only fill 1/3 of a glass, I asked for it again, then it was filled only to 1/2 glass No personal entertainment, no USB charging"
缺點： "The cabin crew"
優點： "Seat was comfortable, plenty of space for luggage, crew was good"
缺點： "Cold sandwich was so so, not big selection of drinks"
缺點： "Decent budget flights. Short transfer time onto second leg was perfect and easy to follow. Only advice is not to use e.dreamers as agent, they add on a hefty fee unable to back out of. Lesson learnt!"
優點： "Solid crew. Hot food. Pretty smooth."
優點： "The crew was “matter of fact”."
缺點： "My flight was canceled and then the time changed 3 times before I finnally got my flight changed to a completely new flight and route. Was suppose to leave Thursday night at 10:40pm and now I’m leaving Saturday morning at 10:30am. Ruined my entire trip."
缺點： "Flight very delayed, no information provided in English."
缺點： "This flight was delayed and I reached Beijing around 4am. I arrived at Haikou Airport early, and could have used an earlier flight. But I could not make it, due to the false information at the check-in counter. Considering my situation, the CA related staff made a proposal for upgrading for my seat on this flight. However, a bureaucratic chief purser harshly relected it. Furthermore, the only food served in the main cabin on this flight was a hamburger, and it smelled bad. It might have been rotten."
優點： "Good food, relatively comfortable for a 13 hour flight"
缺點： "The entertainment system was modern, but not that many good, English-language movie or TV options. I found it difficult to get wine and black tea (they served green) - both of which are essentials for a long-haul flight. Flight was a little late. The security lines for transfers at the Beijing airport is a complete mess, which was the most stressful part of the trip."
缺點： "The Airport crew send us back and forth to where we go for our missed flights.Wifi connection in Beijng Airport is available but cant connect at all . Food like the noodle meal should improve or can be replace to something better. Crew should be morev fluent in English for better conversation among passengers."
缺點： "the delay of take off from Manila to Beijing that missed our flight in Beijing to Los Angeles. bathroom from China to Manila smells bad ."
缺點： "No notification that my itinerary required a visa - despite a 144hr transfer allowance for both Shanghai and Beijing it does not apply if you fly in at one and out the other! You only 24 hrs in that case. And I found this out at the gate in Osaka."
缺點： "The flight was cancelled. How can i get my money back? Thanks for your help!"
優點： "Not near as bad as the reviews I've read. Service was good and seats comfortable."
缺點： "food isn't great (but is it good on any other economy flight), nor is drink service (they really limit when you can order wine). Poor entertainment."
優點： "Good service"
優點： "same as above"
缺點： "Same as above."
優點： "Food is horrible"
缺點： "Little movie options"
缺點： "Very poor service was very bad air hostess very rude"
缺點： "Had an issue with our tickets tried calling kayak and no answer Air China was unable to resolve the issue either. Won’t be using either one again."
優點： "not too full. included a meal even though it was a night 5 hour flight."
優點： "Travel was very smooth and easy. But the ticket agent neglected to tell us we had to go to a special transit visa desk before exiting through customs. We thought the paperwork we filled out at the ticket agent desk was sufficient."
優點： "In flight entertainment worked on the way back home. Mostly comfortable flight."
缺點： "The food wasn't so good and the worst part of flying air china is having to transfer in Beijing. The security lines are always horrid and people working there make it stressful...even more than America which is hard to do. The other issue is no internet."
優點： "Good price"
缺點： "No AC in my section for a 13 hour trip. Was so uncomfortable. Dated entertainment and slow crew service."
優點： "Good efficient low cost airline but the food is very limited. Very respectful flight attendants."
缺點： "IMprove the quality of food in economy. Drink options limited."
缺點： "No entertainment because no individual screen for movie"
缺點： "After long, chaotic lines to transfer planes in Beijing to head to Shenzhen I was showing my passport to the security guard, and suddenly he calls for someone, and another guard walks away with my passport. I had no idea what was going on. I wasn't told to follow him, but he had my passport, so I followed the guard to get my passport back, and the guard hands me my passport, laughs, and points upward. I walk upstairs and see a mess of lines. A bunch of flights were canceled due to a small storm. The machines to rebook a flight were broken, so I had to wait in a line for 2+ hours in order to rebook a flight for the following day. We were told that there would be a complimentary hotel, but I waited in a line for an hour to inquire about a hotel room, only to be told where my luggage was. They could have held up a sign saying where everyone's luggage was, instead of misleading us, saying it was a line for a hotel room. My suitcase was in a pile of suitcases from all the flights that were canceled, and was difficult to find. After spending 6 hours at the airport sorting out new travel plans, I ended up with no place to sleep, but fortunately found a friend of a friend to stay with. The next day, I arrived at the airport for my new flight, with no seat assignment. I waited in a long line to get a seat, then went to board the plane, and the flight was delayed 3 hours. Overall, it took 34 hours to arrive in Shenzhen after leaving San Francisco. If I had automatic updates sent to my email, or, if there was signage at the airport giving people information, that would have been helpful for the crowds of confused people. I also might have had a chance to reroute my flight Hong Kong to get in earlier, but I had no idea what was going on. There was terrible communication that was not due to a language barrier."
缺點： "Held my bag for two days, No explanation, apparently just wanted to rummage through it. Stranded in Mongolia with no clean clothes or medication."
優點： "I was able to get home and my luggage came with me."
缺點： "I actually was put on China Air so I would have a chance to make my connection and they were just fine. The stars are NOT for China Air."
缺點： "1. Very rude staff. Very inconsistent. No customer service skills or people skills. 2. Food was horrible. I wouldn't feed it to my dog. Kids meal was bad as well. 3. Nonalcoholic beverage selection was very limited. 4. Very small English movie selection for a very long flight. 5. Blankets were used and had stains for the previous flight. I've flown different airlines before and never had this many issues. Air China please take a step back and reevaluate."
優點： "They put us in a hotel until a departure time was confirmed."
缺點： "Original departure 17:20. Then delayed by two hours. Followed by workers saying I don't know when the plane will come."
優點： "I arrived safely and had no issues with luggage. The staff were pretty good about going through the plane to offer water (especially important, since a second screening at the entrance to the plane confiscated all water, including bottles purchased passed the initial security check!)."
缺點： "That there was no worry of the water confiscation-only second security check. To not be allowed to bring any drinking fluids on an 11-hour flights poses a pretty serious risk of dehydration unless plane crew are significantly committed to ensuring passenger hydration. On the food front, my eggs were kind of dry."
缺點： "Delayed for 2.5 hours."
優點： "Very good staff!"
缺點： "Entertainment was not interesting."
缺點： "No individual movie screens."
優點： "Good legs room."
缺點： "As above , didn't know the seats and can't check-in."
優點： "Check-in and boarding went very well, very quickly."
缺點： "The plane was suppose to depart at 6:25 pm, it ended up being closer to 8:00. I suppose that really didn't have to do with anything Air China did, but we ended up landing nearer to 11:00 than the 9:45 that I booked, It was nearly midnight before I was able to get home."
優點： "I enjoyed the entertainment offered, and the hot jasmine tea was yummy."
缺點： "They did not give us enough water for a 12 hour flight. They only came around four times – once before the two meals and once after – and they only filled up the small cup about half way each time. I left the plane dehydrated after the first flight. On the return trip, I bought a bottle of water in the terminal to take on the plane, but they confiscated it at the gate. I've never had that happen before, especially since I bought it past security in the Beijing airport. Since they took it, I probably annoyed the flight attendants with how much I asked for water, but I didn't really care."
優點： "It's great I'm gonna recommend my friend Air China Thanks again"
優點： "I liked that it was cheap."
缺點： "It was difficult being very packed onto a bus with only standing space and no space to luggage."
優點： "Nothing at all from start to finish"
缺點： "Bad service, bad food, bad entertainment system, nasty bathrooms, bad service, dirty planes, bad service."
缺點： "I lost one luggage and is still waiting for Air China finding it."
優點： "Food and service was really nice! The entertainment system was outdated"
缺點： "Ramp instead of stairs. Offer free drinks"
優點： "I bought seat had row"
缺點： "No free water coffee snacks, leg room is for children"
缺點： "No indication that the flight would be delayed was given until way late in the game. We could have taken our time getting from one terminal to another and saved on an expensive taxi ride had we known. The crew were being unreasonable to a couple of passengers for moving to an empty row. Seems like that would do the plane a favor by evening out the weight distribution."
缺點： "More orderly boarding process by zone, on-time departure and arrival"
優點： "it was on time crew are very nice."
缺點： "there no entertainment system, everything is charged even water bottle. some airlines give small water bottle."
缺點： "Every time I’ve used AirAsia it’s been delayed. Instead of being apologetic they’re always smug about how I can take a different airline. So I did!! Never fly with this airline again. Poor service poor flight planning and poor attitude. Shame on you AirAsia."
缺點： "Delay Delay Delay"
優點： "On time and efficient"
缺點： "No wonder Taoyuan International Airport is one of the worst airports in the world. Even if you have checked in online, there is no separate counter for baggage drop."
優點： "The crew was excellent and comfort was good."
缺點： "It wasn’t so much AsiaAir as it was the terminal. Terminal 4 in Manila is a mess as far as trying to check in. There isn’t enough room for the amount of flights boarding there."
缺點： "CUSTOMER SERVICE"
優點： "I have seen some bad reviews abt airaisa and for sure i was afraid when i booked with them but i think each experience is different. I use airaisa to go to 2 city and 3 country and i have zero negatie comment . It was a nice experience with them . Always on time . Clean plane ."
優點： "Clean plane Nice team Great job"
缺點： "Even i asked for 3 times i still could not get a pen from blonde haired host to fill the visa application. i filled in the airport and took a long time to find a pen. Just wasted time, thanks."
缺點： "At least free water would have been ok. Paying ng for a glass for a water? What a joke"
優點： "Actual flight wasn’t bad."
缺點： "I spent 2 hours on the baggage drop queue even though there weren’t that many people in front of me. Airline shouldn’t offer web check-in if they’re going to take ages interviewing each passenger. Gate changed three times so it was chaos for all the flights involved. Plane left an hour 15 after scheduled take-off. No apology extended."
缺點： "The connecting flight in between was not very clear during search. It was only Manila to Cebu but there was a connecting flight to Taiwan. I would have forfeited my flight if I had not brought my passport along. So the route was MANILA to TAIWAN to Cebu WHY DO YOU HAVE TO MAKE SUCH A STUPID ROUTE??? AND UNLIKE OTHER TRAVEL SITES, YOURS DO NOT EMPHASIZE CONNECTING FLIGHTS VERY CLEARLY!!! Also, there was no way to cancel it. I was really disappointed in your site!"
優點： "After check in"
缺點： "Check in"
缺點： "Seat is uncomfortable"
優點： "It was just ok"
缺點： "If you almost 180cm and 95 kilos the leg room just not very comftable in economy seats. That why I say just ok for short flight. Then departing Hong Kong 2 trains and a bus to plane once inside airport crazy to find if not expirenced traveler"
缺點： "Super delayed flight, no special lanes for those who web checked in already and dirty seats"
優點： "Flight time Cost"
缺點： "They don’t fly from Clark to KL Seat pitch excruciating for most average height people Particularly on a four hour flight Everything is penny pinched Crew are verging on brusque Some very loud music on boarding with some American rap music, hardly appropriate on a south east Asia airline"
缺點： "No free snacks"
優點： "Just Point to Point, Nothing Else."
缺點： "Ground Staff and Cabin Crew needs training on Proper handling of guests. Just saying.. Theres a better way of herding cattle at check-in"
缺點： "1.一進飛機煙霧瀰漫還滴水 2.登機行李限重7kg業界最少 3.不能帶入境商店買的飲料上飛機有點太嚴格"
優點： "Cabin is well air conditioned."
缺點： "No notice of slight flight delayed. Comfort rooms are not clean and some have no running water."
缺點： "The crew hate their jobs."
缺點： "not bad"
優點： "I always like the flight attendants. The staff at Air Asia was great in helping me book an alternative flight because of flight delays from China."
缺點： "The flights are always delayed."
缺點： "Flight was a bit delayed due to power or internet outage. lines for check in became a bit chaotic."
優點： "Plane was on time.."
缺點： "Act to us like we are stupid and inssit the weight each bag. The check in crew gave us bad vibe. Like they got somtging with us."
優點： "Flight delayed."
缺點： "Some food that we bought taste good"
缺點： "Seats are very poor. Leg room very poor. I am average size and my knees were touching the front seat. They did not provide even a glass of water that you had to buy. You had to buy food and soft drinks and even then the quality of food was poor. A Terrible airline."
缺點： "Plane is always late."
優點： "It was just a one hour flight but no complimentary dribks seved."
優點： "The air conditioning was great"
缺點： "It was postponed for 2 hours, the plane was full and apparently the check in employee thought it would be funny to give separate seats to a newly wed couple...Not Funny At All!!"
優點： "Staff on the plane were nice."
缺點： "The flight was delayed. Boarding took a while and they only had one exit door open upon arrival."
缺點： "Horribly late. Glad I didn't book a connection the same day."
缺點： "No food, water, or comfort on Air Asia flights! major baggage restrictions, even for carry on."
優點： "Made a reservation at a time because we were flying in from elsewhere. They moved our flight time up 2 hours, canceled all the later ones,and they were 30 minutes away from where we landed 1 1/2 hours before. We called and got no help. Had to pay $25 for a ripoff taxi to get us there on time. Then they were 40 minutes late anyway. No complimentary anything, no water nothing just buy buy buy."
缺點： "4 delays. Total of 9 hours stuck in the airport waiting. Seats were old/dirty looking."
優點： "Check in was fast, crew was helpful, provided meal in airport for long flight delay"
缺點： "The airlines was great overall. Friendly staff, clean planes. My complaint, albeit a minor one, was that they didn't offer any type of free snack or drink. Most American airlines offer this and it's expected from most foreign passengers. Secondly, our plane was delayed about 5 hours for "traffic congestion" at Manila Airport. It looks like they only have one plane that travels the Puerto Princessa to Manila route so keep that in mind if you need to be somewhere on time. Philippines Airlines and Cebu Pacific Air had multiple planes coming and going durongbthis delay. I saw not a single AirAsia plane durong this delay. They sent an update email about a week or so that the flight was being moved up 2 hours, but no text saying that the flight was delayed. We could've spent an extra half day in El Nido if we had known. But still, I would probably fly with then again."
缺點： "our flight is 2x delayed."
優點： "I'd like my money I spent on a hotel back"
缺點： "Multiple delays of my flight cost me a full day at Boracay (not just on paradise island, but also the money spent on hotel for that day). Flight was pushed back 8 hours, so didn't end up getting to Boracay til 1AM. THANKS AIR ASIA"
優點： "everything was ok"
每天清潔，並在 台北飛往 深圳的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北飛往 深圳的機上會提供口罩
從 台北飛往 深圳的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北飛往 深圳的彈性機票