|航空公司||國泰港龍航空, 海南航空, 香港航空, 中國東方航空, 廈門航空|
優點： Even though the communication in English was quite difficult with the majority of the flight attendants, one particular attendant was super nice and went to any length to take care of problems I and other non-Chinese speaking passengers experienced. Arriving in Beijing, I was worried about the proceedings as mentioned in the negativ comment box, but an employee from Hainan Airlines went to pick up passengers transferring to Seoul and take care of the check in process.
缺點： Before boarding the flight, it was not possible to check in online to my connecting flight from Beijing to Seoul. I didn't receive the necessary information and even after I was told about it after calling an employee of Korean Air, I didn't work. The person I spoke with on telephon herself didn't understand, why the system didn't accept my attempt to check in online. That was quite bothersome since I could get a boarding ticket for my Korean Air flight beforehand. Normally I would have to leave the transit area, line up to check in, receive the ticket, go through all check-ups again and go to the gate of departure. My flight left just 2 hours after arriving in Beijing and at airports as big as Beijing, that could have been very close to not being able to make it in time.
優點： seat width was good meals were fine - beef stir fried with rice and veges handed out head sets reasonable English movies and TV
缺點： couldn't put bag in until 2.5 hours before flight i had a mobile phone power battery in my check in and they wouldn't let me leave it there had to put it in my carry on luggage - no big deal but was unusual.
優點： You get what you pay for with the cheap tickets. That’s all I can say about it. Comfort was OK when you sit in the premium economy. Nobody next to me and not crowded like the back of the plane.
缺點： You’d think someone on board would speak English. The crew were just morons. They also lost my bags in the connection. Good luck dealing with baggage claim....
優點： Quick flight Chairs OK Food good and unexpected as the flight was only 2 hours.
缺點： Entertainment system is one that you need a smart phone or tablet to use. You connect to the in-flight server and watch stuff on your phone. This is good in theory (if you have a device to do it and enough battery) but I didn't see anyone doing it as no-one was told about it. The info is hidden in a leaflet in the front of the chair.
優點： Nice staff, comfortable seating and reasonable variety of food.
缺點： No information about transfers, had to transfer own luggage. On the flight back it was rescheduled the night before but not enough time for transfer and so I and many others missed our connection flights and were stranded at the airport for six hours. There weren't enough staff to handle the situation and rebook or help with customers who were clearly stressed and drum up. This was really disappointing.
優點： Food as expected. Entertainment OK.
缺點： Sitting beside very large gent. I am not small myself but was dwarfed by my seat buddy. Despite lots of seats in business, crew made no effort to do anything proactive about it. Even unable to unfold tray table for meal. Being a diamond Marco Polo club member clearly does not mean much these days. Still waiting for my coffee. Poor.