- 想找便宜機票？25%搜尋此航線的用戶找到NT$ 2,014或更低的單程機票，以及NT$ 4,342或更低的來回機票。
優點： "I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm."
優點： "Simple check in and boarding, right on time."
缺點： "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."
優點： "Nothing to complaint. Excellent airline nowadays"
缺點： "Very good airline except for the fact that the staff at Narita airport."
優點： "Good crews."
缺點： "Space seats."
優點： "Wonderful crew"
優點： "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
優點： "The boarding process ran very smoothly and they dropped us off right in front of the stairs of the plane so we didn’t get wet in the rain amazing"
優點： "I did upgrade to economy premium which is why the flight was very comfortable. Would not have upgraded except I made a mistake in the currency conversion and thought the upgrade was cheaper than it was."
缺點： "Did not really like the chef's cuisine as opposed to the one on my outward flight to Japan which was excellent."
優點： "Perfect service, never had a more pleasant and attentive crew"
缺點： "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
缺點： "Flight attendants"
優點： "Service was excellent. Premium economy seats well worth the few extra $$."
優點： "The food the service and the staff"
優點： "The food the service and flight was great"
缺點： "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."
優點： "Easily upgrade to premium economy class"
缺點： "Some staff lack of basic english"
優點： "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
缺點： "in-flight Wifi is not working"
優點： "It was very good no prO lens at all:)"
優點： "Cabin crew were very nice. Food was okay, while the legroom was good too."
缺點： "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
優點： "The staff were fantastic nothing was too much trouble and great fun attitudes."
缺點： "No entertainment systems."
優點： "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
缺點： "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
優點： "Beautifully presented and tasty Japanese food. Electronic windows."
缺點： "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
缺點： "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."
優點： "Very efficient getting the plane loaded trying to beat a Typhoon approaching. immediately compensated passengers after a couple of delays. excellent service."
優點： "Great crew. I easy transfer!"
缺點： "Food was not great."
優點： "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."
缺點： "Cancelled flight"
缺點： "Double standard"
優點： "Everything was excellent no complaints"
優點： "That I probably won’t have to deal with AA for a while."
缺點： "The boarding process was a joke. No seat assignments until the last second. The front desk personnel would not help us with a seat assignment and said they were “working on it”. I sat down with my wife in the waiting area and observed the front desk personnel joking around with each other for the next 45 minutes before the flight. Very unprofessional and not helpful. Not a good way to represent your airline."
優點： "Excellent service - delicious meals"
優點： "If I could give the crew 10 stars I'd ask to give em 20 cause they wer AMAZING. So nice and polite i enjoyed my flight so much. They wer very attentive and always smiling. Simply lovely."
優點： "So cramped. Very uncomfortable flight."
優點： "Great service."
缺點： "I know this isn’t really the fault of the airline, but there was a loud toddler sitting behind me. It was frustrating, because the mother did not seem to do anything to have her child be quiet. It makes it hard for everyone around them to have comfortable rest, especially as this was an overnight flight. I have flown over the years with up to 5 children and do know how hard it can be, but it is important to foresee the needs of the child. I wonder of the attendants could have been a little more firm with the mother to ask her not to let the child roam the aisle."
優點： "The seats were comfortable for economy, but that's about it. Unfortunately, everything else ranged between mediocre and okay. For non stop to Japan, I'd rather fly ANA."
缺點： "The whole entire class system that they are beholden to as if we're still living in feudal Japan. Swiss & Lufthansa serves more meals and at higher quality than JAL. The drinks were also blah. JAL focuses more on their Business Class and First Class Passengers. Even their luggage comes in first."
優點： "I got an upgrade!"
優點： "Everything was wonderful. However, it was a little too warm on the flight for our liking. Other than that, we had a great experience."
優點： "The high level of service and attentiveness"
優點： "The meals. The attention to service details. The seats are better."
缺點： "Ticket reservation follow up."
優點： "Everything. The flight attendants were courteous, kind, and efficient. The seats in economy were large. The entertainment system had many options and was easy to use. The food was great and plentiful."
優點： "The Crew"
缺點： "This terminal is not easy to find. You have to take bus from the main terminal."
優點： "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."
優點： "Superb services!"
缺點： "I don't think there's anything I didn't like during my journey"
缺點： "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"
優點： "Service was amazing. Flight attendants were very..attentive!"
優點： "Can use wifi with free"
優點： "Crew service is good!"
缺點： "The seat is really cramp and tight!!"
優點： "Crew service is excellent!"
缺點： "The seat is really cramp and tight!"
優點： "crewe were excellent"
缺點： "nothing !"
優點： "Space and courteousness"
優點： "On time departure and earlier arrival of the airline Thumbs up for the pilot for smooth landing and take off Food is so delicious Stewardess are very respectful Will fly again with ANA"
缺點： "None so far"
優點： "Comfort as usual"
缺點： "No idea"
缺點： "Five delays and three gate changes are not cool"
優點： "Great customer experience is what look for in any service, ANA delivers this in abundance."
優點： "The crew was wonderful. Polite and professional. The meals were very good for economy class."
缺點： "The seats felt like there was no padding in the seat. The back was fine."
缺點： "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"
缺點： "If there was no delay."
優點： "Thoughtfulness, professionalism, patience and a lot of love put into the service."
優點： "Overall the flight met expectations for service, comfort and food."
缺點： "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
缺點： "Boarding is done by a bus trip onto the tarmac, then you take the rolling stairs up into the plane. No in flight entertainment of any sort."
優點： "Crew members was very polite and food was good"
缺點： "seat is quite small."
優點： "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
缺點： "It was a short hopper so didn't mind much. I actually slept on this plane."
優點： "ANA is always efficient and polite."
缺點： "Just drinks no snacks on this flight"
缺點： "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
優點： "Great service, on time."
缺點： "Seats were designed for Japanese folks. Nothing like being stuffed into a center seat with narrow seats."
優點： "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."
優點： "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
缺點： "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."
優點： "I liked how much leg room we had. I also liked the movie selection and the food."
缺點： "It would have been nice to have water more frequently during the flight."
優點： "Both segments Houston to Narita and Narita to Vietnam were pleasant. The seats are spacious, food was fine (nothing exquisite but good enough!). Flight attendants are very attentive. Waster and snacks were provided between meals."
缺點： "It was difficult to understand English announcements on board. Also there wasn’t adequate instructions in Vietnamese. Majority of passengers are Vietnamese family with small children. My suggestion is that instructions in Vietnamese should be made more often to avoid chaos particularly when deplane."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Loved that they offered us ANA postcards on the flight in to send home. I loved that they gave the kids inflatable ANA airplanes. Loved that they were accommodating with our Carry on luggage"
優點： "Excellent legroom. Very polite staff."
缺點： "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."
優點： "Pleasant crew, good food. Standard flight as one would expect."
優點： "Plane not full so had 2 seats to myself. Stewardesses nice but didn’t all speak English."
缺點： "Only got asked for a drink one time. I could have used a snack,but I was trying to sleep so maybe they just didn’t disturb me. Left bright lights on whole trip. No Wi-Fi on this flight available."
缺點： "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."
優點： "Very efficient, friendly and helpful staff"
缺點： "Food was gross."
優點： "Very efficient"
缺點： "Food was not good"
缺點： "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
優點： "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
缺點： "In flight meal could be improved"
優點： "The price was cheap ($100 for 2 people), and the service on ANA was great."
缺點： "Plane was a bit noisy, and it was a little confusing as to when we could board (but it was okay)"
優點： "Food and Sitting Space"
缺點： "Sitting space"
缺點： "Food was not good, seats not comfy"
優點： "It was short."
缺點： "Two key issues: 1. Split up seating 2. Required to pick up and check baggage with limited time due to customs check. 1. They split up all four of our seats (despite booking more than 30 days in advance). Our seven (7) year old daughter was by her self. So was our fifteen (15) year old son. When we addressed it to baggage check (part of major issue number 2), they put two seats together, across an aisle, with both children in them. We obviously just sat one of the adults with the seven year old. This was not just us. SEVERAL families had children seated alone and spread all over the plane. ANA needs to require grouped seating for children under thirteen (13) years old with an adult. 2. Tokyo Haneda is the only airport I can think of where I have to pick up and check baggage again just to clear customs. The flights were 1 hour and 45 minutes apart. With nearly an hour dedicated to getting baggage claimed and getting through customs, we barely had time to fix two of our split seats (see issue 1) and rush via a free bus route that took 6 minutes (luckily we were first stop) to get us to domestic terminal 2. We were then lucky again because we made it through security quickly and our gate happened to be right next to the security check we chose. Another side piece: Haneda Domestic Terminal 2 has four security check areas (A-D). We saw no identifying marks indicating which were closest to which gate. Our bags have already been through a bag check process. Feel free to run them through security scans. Don’t make us wait to collect them just to walk them through the customs desk and check them again."
缺點： "Coming from Kulalampur to Japan I missed flight from Japan to Chicago Ground crew refused to rebook me to next flight and then argument only booked up to Chicago and I had to call USA and my daughter to help There should be ground crew at gate for people who has short time to catch to facilitate There was no body and I was couple mts late In international flights they should rebook and give hotel I was traveling business class Poor in help Comfort and flight was ok Food not much choices"
優點： "Everything.. the crew was so gracious and kind even tho the delay was out their control. they even gave us 30,000 Yen or $260 approximately, which they didn’t have to do. i will start flyin ANA... not because of the money, but because of the delay... which no American carrier would have done and would’ve given excuse after excuse."
優點： "Shortest duration"
優點： "Seating was comfortable, staff were very attentive and obliging, offered tea, coffee water etc frequently. Blankets were also on offer. No comments to make in food or entertainment as not on offer ( as a domestic flight would not expect them)."
優點： "Seats and service"
缺點： "No complaints"
優點： "Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday."
優點： "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
缺點： "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
優點： "The plane was new enough and clean, the food was modest but good, snacks were generous and tasty, but what sets ANA apart is the attentiveness, courtesy, and thoughtfulness of the crew. I used to fly Singapore Airlines often and felt this way about them, but in recent years I’ve noticed a fall off in service. ANA has maintained or even raised their standards of service."
缺點： "The food good but not great. But...it’s airplane food."
缺點： "I missed it due to delayed flight from LAX"
優點： "I like the nice and warm service from the crew"
缺點： "Food can be more variable but overall its oke"
優點： "On time."
缺點： "No entertainment was provided."
優點： "New aircraft"
缺點： "There was no entertainment at all for the entire 15 hours."
缺點： "Everything was wrong and kayak knew they were selling me a scam ticket."
缺點： "The online check in for Hong Kong Airlines is very poor. I was unable to check in online and had to go to the airport counter. Not Kayak's fault."
優點： "The snacks at the back. I love the cold apple was so good for my body that I had two."
缺點： "Loading people on the plane in an orderly call."
缺點： "The flight crew seemed somewhat preoccupied or lazy instead of bringing things when i requested on like a drink they wanted me to go back and get it myself and i really like that the seats were very hard and uncomfortable but the price was right it was a cheap flight"
優點： "Staff is friendly. Food is ok"
缺點： "Explain the real reason why the flight is 6 hours delayed. They said “ operational issues.” If we never asked for further instructions, we would never get $ 9 meal vouchers. In other words, some of passengers didn’t get it"
優點： "Boarding process was efficient and flight was on time."
缺點： "I'm not sure why they served a sandwich at 11pm. A simple snack would have been better. And the sandwich was pretty bad. The seats were also pretty cramped."
優點： "Everything but the plane ride to Okinawa while landing was like a roller coaster ride."
優點： "very efficient, very friendly, and an excellent value for the price."
缺點： "Again, we got very good service for what we paid."
優點： "Priority luggage pick up"
缺點： "Additional food options"
優點： "Crew was pretty nice"
缺點： "IMAGINE the flight back from TPE-Hong Kong-CNX. “I thought” I book with Hong Kong Airlines BUT the second part was Hong Kong Express; a cheaper subsidiary by someone ? They blanking sell EVERYTHING; seats, food, drinks & likely to go to the bathroom. The flight IS suppose to take off at 16:45 ("
優點： "upgraded to business class. the seat was super comfortable. the food is excellent... for on flight. stewardesses were very friendly and helpful."
缺點： "more upgrade for loyal travelers."
優點： "seat was comfortable and roomier than other asian airlines. the head/neck support was particularly nice fitting the neck snugly. food was quite good."
缺點： "toilet on board can be cleaned/re-supplied better."
缺點： "The food was not too great and the drink was warm. The seats were good and I enjoyed the comfort the attendants gave us."
缺點： "no entertainment system."
缺點： "On time"
缺點： "Better meals"
優點： "large lcd screen with good quality sound, food is good"
缺點： "seat is compacted"
優點： "Quick check in at the Hong Kong baggage and boarding was fast."
缺點： "A Passenger in front of me was annoying that wanted special treatment because he was a big guy. He was uncomfortable with his size so in the process made others around him uncomfortable. Their needs to be measurement for seat sizes. It’s not fair to others and I know the world isn’t fair. But he was leaning over into the small guy seat. But if it was me I would have been upset to fly 16 hours next to him. Also he would drink down a beverage and ask for another one within a minute. While others haven’t been served yet."
缺點： "Enhance the choice of movies/entertainment"
優點： "The boarding is smooth. The service is up to par."
缺點： "The hot meal is bad. I don’t think the spam bun is healthy. The flight is delayed for 20 minutes. The pilot didn’t explain why."
缺點： "Not enough water provided"
優點： "Staff recognized it was my wife's birthday made her feel very special. Good service. Leg room more than I expected."
缺點： "Seats are a little uncomfortable."
缺點： "Mainland Chinese oriented airline, boarding time delayed without announcement, poor food, limited choice of entertainment for non-Chinese speakers"
優點： "Check-in process was smooth. Boarding process was effortless. Price is very competitive."
缺點： "Ordered special meal (Low-salt meal) the food was mediocre for both to and from LAX-HKG. Lavatory conditions needed improvement ( floor of lavatory was wet most of the time during both journeys, some lavatories were closed without apparent reasons)."
缺點： "Not too many ppl and the staff are nice."
優點： "Ok time. Great service."
優點： "They gave us a meal. Hkg to tpe"
優點： "They checked our bags all the way through! Even with a 24 hour layover in Hong Kong"
缺點： "No complaints."
優點： "The flight was cheaper by a couple hundred dollars."
缺點： "It felt cheap. The plane won't fall out of the sky, but it was lackluster."
優點： "The chocolate & Orange dessert was very good."
缺點： "Crying babies but hey it’s life."
優點： "Checking in was fast. Customer service was outstanding"
缺點： "Nothing to dislike"
優點： "Really like the self-service juices and snack bar, can get something any time you want"
缺點： "Hong Kong airlines changed our flight time and wouldn’t let us board our flight. They said we were 10 minutes past the gate closure."
優點： "International flight provides better leg room and food was good. Movies were short on selection compared to other Airlines."
缺點： "I had a 5 hour layover and there were laptops in my luggage. They waited until I landed 14 hours later to ask for permission to look in bag and then put on plane. Disappointing."
優點： "Decent seats and aircraft, individual tv screens, yummy food, friendly and helpful crew, direct flight"
優點： "Simple. No bells and whistles. Cheap price"
缺點： "No charging or Wi-Fi available for purchase"
優點： "30 mins early arrived..."
優點： "The staff was very helpful."
缺點： "No entertainment"
優點： "Food, crew, and plane configuration are good,"
缺點： "Lost luggage, no one to help with lost/delayed luggage"
缺點： "They were not helpful at check in desk and they broke my brothers bag after having broke my bag on the flight out. DO NOT FLY HK AIRLINES."
缺點： "Very hot in the cabin."
缺點： "No vegeterain or halal food options."
優點： "Good service . Did there best to please."
優點： "The crew was very friendly."
缺點： "No vegetarian option. Believe it or not, not everyone eats beef and/or pork!"
優點： "Seats were fine and individual monitors worked well. The crew was friendly and the trip seemed to go smoothly. No complaints overall but wasn't impressed enough to say "excellent". Would definitely fly them again though!"