長榮航空, 泰國航空和印度航空都已經豁免了從台北到曼谷 素萬那普國際機場的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
優點： "New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen."
優點： "Excellent crew!"
優點： "The cabin crews were excellent. Food was delicious. Lots of leg room in Economy class. Overall had a great experience"
優點： "The staff of ANA are so friendly and accommodating. When checking in, the woman at the counter moved me to a window seat from the middle, free of charge. They were very patient and helpful."
缺點： "The food was a little strange, I had salmon and rice as “breakfast” with iceberg lettuce side salad. The pieces of salmon were little shreds with a funky taste. Not bad, but not what I wanted on a long red eye flight. Also I wish there’d been more Hollywood movie selections."
優點： "Perhaps the most courteous airline I’ve experienced."
優點： "Service, entertainment , drinks, everything! Very good!"
優點： "The flight was late checking in. The staff handled the situation well and kept the passengers informed."
優點： "Really good service."
缺點： "All was 100%! Thanks!"
優點： "Your crew.they are wonderful,we are flying with ANA this morning we hope to have the same experience.thank you."
缺點： "There isn't a bad comment."
優點： "Great crew and comfort for economy class."
缺點： "Food could be better"
缺點： "Couldn’t print or get boarding pass for this connecting flight which was a bit annoying. Other than that, everything was amazing"
優點： "Food and services were great"
缺點： "There were not a lot of selections on the TV."
優點： "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."
優點： "Great service"
缺點： "A bit warm"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
缺點： "In flight meal could be improved"
優點： "Service, Cleanliness and Overall Quality"
缺點： "We got lie flat cubicle seats on the way out but just tilt seats on the return, both on new 787's. After a 11 hour flight in lie flat cubicles and connecting to a standard recline BC seat is a bit painful."
優點： "The seat, service and food..all is great as always."
優點： "didnt make it to tokoyo"
優點： "I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s."
缺點： "It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open"
優點： "More space than usual between chairs. Crew is friendly."
缺點： "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
缺點： "I'm still stuck in LAX"
缺點： "Seats in economy were narrower than Eva Airlines"
優點： "Good price"
缺點： "Stink in the plane"
優點： "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
缺點： "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
優點： "The service from this airline is so great. Everyone is smiling and treats you like a valued guest."
缺點： "Obviously you will not get the best food on an airplane. The food is enough to keep you alive, but is not going to earn michelín stars."
優點： "Ease of boarding; large overhead bins; relatively comfortable seats"
缺點： "Packed plane - every seat taken"
優點： "The leg space of the plane"
缺點： "Some crew hard to understand they English"
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Everything was fantastic (except that I didn’t watch or listen to any of the entertainment"
優點： "The crew is awesome and food is quite good"
缺點： "Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight"
優點： "Great airline!"
缺點： "some of the gates can be long walk"
優點： "Boarding was smooth. Food was good. I had snow crab and seafood with rice. Many new movies and music choices. Crews were lovely and care."
缺點： "Food was disappointing for business class ticket. Seats did not recline all of the way."
缺點： "Exit door seats, which are normally good, were extremely close together. Very uncomfortable."
優點： "Wish there was more movies in English"
優點： "ANA has one of the best friendly and courteous service. I was kept well fed through my flight and had a smooth flight."
缺點： "I wish the English announcements were not in so heavily thick accent and more understandable. Transfer from the plane to the airport is quite tedious when the plane is parked away from the airport. I wish they would make transferring carry-on more disabled friendly."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "Young, pretty, and charming stewardesses. :-)"
優點： "In-flight service from staff was excellent as always, food is good but not outstanding (but let's be clear this was economy class), movie selection is good."
缺點： "From Japan to other places they're always organised, but boarding in London was a little chaotic which is a common problem for ANA flights in other countries *to* Japan - they hadn't set up signs properly or made clear announcements for families with children, First Class, Business class boarding etc. The First Class/Diamond status queue (not for me!) was actually set up in front of a supporting pillar, basic organisational things like that. On balance though, still a top-class airline."
優點： "Service was friendly and enjoyed the USB charger."
缺點： "Seats are just not designed for humans! Ergonomically there could be improvements. I also feel seats are too low."
缺點： "Limited movie and news programs"
優點： "Rather new plane; tight, hard, uncomfortable seat architecture. I'm 6 feet tall and 160 pounds -- probably about the 'ideal size' for design. Least comfortable long flight I've had in a very long time."
優點： "The food"
缺點： "All old movies in English"
優點： "I have two flight which is United and ANA. I love ANA so much especially the food!! And the crew!!!. The food is the best! I love it!! And the crew is so friendly, professional and lovely."
缺點： "So far I don't have"
優點： "Early arrival. Crew very good."
缺點： "Lack of seating choice. Standby tickets issued at Dulles 15 hrs ahead of flight. Tight transfer time."
優點： "The crew was courteous and helpful. The food was good. The seat and bed comfortable."
缺點： "There was really nothing to dislike. The video choices could be more imaginative."
缺點： "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"
優點： "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
缺點： "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."
優點： "Super friendly crew. Enough food and drink."
優點： "Amazing services and foods"
缺點： "The business class seat was great"
缺點： "Nothing comment."
優點： "I like all"
優點： "I like everything in Singapore airlines"
優點： "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
缺點： "A little more leg room."
優點： "Crew was friendly. Seafood pasta was good."
缺點： "I wish all airlines have a foot rest."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."
優點： "Everything was excellent, and we even arrived 30 minutes earlier than scheduled..... super."
缺點： "no problems"
優點： "Spacious and comfortable bed."
缺點： "The food wasn't that great. Average at best."
優點： "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
缺點： "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."
缺點： "Delayed 2 hours behind schedule"
優點： "The main course"
缺點： "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."
優點： "Great entertainment system for a short haul fl flight"
缺點： "Terrible food"
優點： "Service is always excellent"
缺點： "Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-("
優點： "I like everything about Singapore airline service."
優點： "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
缺點： "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"
優點： "Liked the service"
缺點： "Nothing special."
優點： "Comfortable seats roomy 30kg allowance good a ttention form staff witohut fussing'"
優點： "Food and good service"
優點： "fast crew service friendly staffs. clean toilet"
缺點： "everything was good"
優點： "friendly staff top Service top Inflight"
缺點： "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
優點： "Non stop to HK"
缺點： "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
優點： "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."
優點： "Like the food"
優點： "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
缺點： "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."
優點： "Crew was overall friendly"
缺點： "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"
優點： "Clean aircraft. First rate and very attentive cabin staff. High Quality food and mid flight snacks. Its clear a lot of thought has gone into the making and running of this airline. My first experience and quite frankly I will fly SIA whenever possible."
缺點： "Cabin was to me a little warm during initial taxi at LAX. But not overly so."
優點： "Staff was the best, always smiling and going beyond expectations to assure you enjoy your flight and I certainly did. Take off was a breeze. Landing a little bumpy but nothing to cry about. I will fly Singapore whenever possible from now on."
缺點： "There was nothing that I didn't like."
缺點： "Put some natural spray in the washroom for guests to kill their odor. I was the lucky one sitting outside the washrooms."
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "We did not die in a hellacious ball of flame Aviation incident!"
缺點： "Bulkhead seating (required for bassinet) Row 41, my seat was practically in the aisle. No where to put my feet without getting trodden on by everyone! Broken entertainment screen, would not stay upright, due to several hundred thousand past passengers bashing into it after having first trodden on the unfortunate passengers feet! Crew unresponsive with drink and food requests, I had to ask for services multiple times on several occasions. Pressing my 'attendant button' my light was lit for 10 minutes before a crew member noticed. My first trip on Singapore, my expectations were not met. Shame"
優點： "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
缺點： "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
優點： "Best economy experience I've ever had. The cabin crew is very attentive, constantly coming around with drinks and water refills. They also had decent light snacks in case you were hungry between meals. I also loved the chairback setup and the entertainment unit. If flying economy, Singapore will be my airline of choice."
缺點： "Food was meh. Above average, but still not amazing."
優點： "great service. new plane. excellent video system."
缺點： "not much to complain about."
優點： "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
缺點： "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."
優點： "the service on the flight was the best I can ever recall having."
優點： "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
缺點： "The video screens need to be upgraded"
缺點： "Food not so good"
優點： "1. Clean. 2. Punctual. 3. Coke Zero."
優點： "Hot/Cold towels, great movie selection, more space, good meals"
優點： "The service was amazing. The flight attendants were all so friendly and eager to assist. The meals were very tasty and complimentary wine was such a treat. Blankets were nice and thick, pillows were comfy, and you even received a little bag with socks and toothbrush."
缺點： "Can't think of anything:)"
優點： "I like that I could check in 2 suitcase and able to choose my sitting when it's available."
優點： "On time departure and take off. Smooth landing."
優點： "New aircraft Airbus 350-900 - has lot of leg space even in economy class. Food was just OK, nothing special and far from what SQ used to serve to the passengers. I was very disappointed finding out that travel pack consists only toothbrush and tootpaste with socks included. No more slippers, eyes cover and no more other necessities for intercontinental flights ! What a shame for SQ to save the money on such important things for passengers. Staff was over indulging, someone would say - fake kindness shown ..."
缺點： "I didn't like the crew... They have to learn from Air Serbia staff and Turkish Airlines what is genuine kindness and politeness. And the most expensive aircompany should not be stingy and provide to passengers on intercontinental flights just toothbrush and socks in traveler pack !!! What a shame for SQ !"
優點： "The B787 between Taipei and Bangkok was very comfortable. Really amazing how much less unpleasant it is to be in that plane compared to others. Crew was fine."
缺點： "No vegetarian food, only ground up piggies between Taipei and Bangkok. It was a bit weird that the flight was in 'night mode' in the middle of the afternoon (leaving TPE at 2pm)."
缺點： "Boarding was chaotic, the gate agent did not call to board by group number"
缺點： "Services can be better"
缺點： "Delayed, lack of information, uncomfortable seats"
缺點： "More options for music and movies."
優點： "Crew were excellent in service. They’re Very attentive and friendly."
缺點： "Clean lavatories should be clean more often. Seats are at weird angle. TV screens are small."
優點： "Lounge was great"
缺點： "More space in economy"
優點： "new plan and equipments are good"
優點： "Everything ran smoothly for the Melbourne to Bangkok leg of my flight. New plane, great entertainment, and great service."
缺點： "Overall great experience."
優點： "Seat from delhi was very small"
缺點： "All okay"
缺點： "My flight from LA was delayed so my checked bag did not get transferred in time to come through with me from Taipei to Bangkok."
優點： "Means of transportation in Bangkok is well organized and very accessible."
缺點： "食物差 設施差"
優點： "Entertainment choices were good"
缺點： "Dinner was tasteless and my cup of tea was bitter, too strong and a bit cold The cup of tea slid off the slippery, sloped table right into my lap, over my mobile phone and into my bag below. The staff didn’t seem to care. They admitted this happened a fair bit."
缺點： "No gate at landing, waiting for buses, long Immigration lines and then bags delayed. Time trying to get out of BKK was longer than the flight."
優點： "The movie"
缺點： "Late again byt not much"
優點： "Quick loading"
缺點： "Late luggage to the carousel by over an hour"
缺點： "No where to charger my phone."
缺點： "The entertainnent system never worked, even after rebboting"
缺點： "Lack of legroom"
缺點： "Over all"
優點： "On time"
優點： "Service in airplane"
優點： "Spacious leg room when seat is in an upright position"
缺點： "Headphone connection was bad. Crackling sound was constant...at times lost sound completely."
缺點： "Backpacks do not fit under the seat infront of you."
缺點： "Seat cushion is hard and not comfortable"
優點： "Staff was courteous and accommodating. 747 is still one of the best planes out there, quiet, powerful, and lands softly."
缺點： "Seats in business do not fully recline, which is hard to sleep on. Also the seats are very hard and uncomfortable for business. Not much padding to sleep on."
優點： "Nothing - I had to cancel from China - took time. I then booked myself"
缺點： "film choices, old or irrelevant or American."
缺點： "a crying 2 year old = no sleep, even with ear plugs"
缺點： "That Kayak did not inform me when bookinhg that the seats they were selling me had to be at the very back of the plane Last time I will ever use Kayak"
缺點： "Guy was snoring like a wild animal."
優點： "شكرًا لكم كانت رحله جميله في الوقت المحدد والمعامله الطيبه التي وجدتها من بوكيت الى العاصمة بانكوك شكرًا لكم مرة ثانيه"
缺點： "كل شي كان ممتاز"
優點： "747, beautiful people and views"
優點： "Courteous staff at the counter and aboard."
缺點： "Chiang Mai lounge worn-out. Staff nonexistent. No alcohol. Snacks economy quality.Delay 30 minutes, no explanation given. No alcohol served on domestic flights in business? Seriously? Meal no choice. Entertainment nonexistent. Airshow only. The seats look like a 70s Sci Fi B movie set. In recline I kept kicking the seat in front of me. This was all on a one hour and ten minute flight. I'll never fly them long haul."
優點： "In an exit row seat, so plenty of space and the crew were very friendly."
優點： "New A350 aircraft"
缺點： "The outside camera stopped working"
優點： "There was no provision of snacks for vegetarians.we being members of frequent flyer club should have been treated with care and air hostess curtly responded only chicken and nothing else Felt as if we were beggars in expecting hospitality.Giving one star as zero star not possible.Will think twice before flying again with the said airlines again."
優點： "Seating legroom Food Drinks Service Attention to detail Entertainment choices On time Check in to boarding perfect Disembarking to baggage collection faultless..."
缺點： "Having our holiday end!!"
缺點： "Long baggage wait time"
優點： "New aircraft"
優點： "I would fly with them again"
優點： "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
缺點： "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
優點： "Confort and kindness"
缺點： "It was too cold"
優點： "Impressive service... amazing crew, very friendly and professional"
缺點： "When its rain we shouldn’t walk to the air plain"
缺點： "Still don’t have my luggage yet"
優點： "Flight and the crew!"
缺點： "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
缺點： "Everything was OK"
優點： "Food and service"
缺點： "Working wifi would be good. Better A/C. More comfortable seats"
優點： "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
缺點： "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
優點： "The flight crew was so friendly and the food was really good."
缺點： "This was just a short commuter flight from Lyon to Amsterdam for connection."
優點： "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
缺點： "Pay attention to passengers."
優點： "Crew was fantastic."
缺點： "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
缺點： "Larger meals."
缺點： "lost baggage"
優點： "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
缺點： "There were several flight delays and gates were changes a few times."
優點： "Efficient boarding system, clearly signposted. Professional staff"
優點： "Very pleasant, professional crew"
缺點： "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
缺點： "old screens and entertainment system leg room to small"
優點： "Very friendly onboard personnel - I really had kind of homy feeling."
優點： "Very friendly and helpful crew."
優點： "The staff tried to help me when it was evident we would not arrive on time"
缺點： "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
優點： "Nice flight ...was comfortable travel ...good food.Thanks"
缺點： "No such things"
優點： "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
缺點： "No complaints about anything."
缺點： "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
缺點： "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
優點： "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
優點： "Food was excellent, frequent and filling"
缺點： "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."
優點： "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
缺點： "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
優點： "Great service"
缺點： "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
優點： "On time"
優點： "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
缺點： "The amount of extras you have to click no to while checking in online."
優點： "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
缺點： "Flight was delayed due to weather in Amsterdam area"
優點： "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
缺點： "The food was okay, not that great."
優點： "The included snacks and the seats."
缺點： "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
缺點： "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
優點： "quick boarding, responsive Airline stewardess, very polite."
缺點： "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
優點： "Boarding was very efficient."
缺點： "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
優點： "Friendliest economy class service I've ever encountered."
缺點： "I slept didn't have snack offered and no entertainment"
缺點： "I missed my flight because of MU"
優點： "If you would like to learn more you can call me 628.600.8825 Very dissapointed"
優點： "Service of the staff was great"
缺點： "Turbulence, with all our technology we still cannot avoid this?"
缺點： "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."
缺點： "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."
缺點： "I couldn’t recline my seat. Something should be done."
優點： "service and food"
優點： "I liked that it was comfortable and they had good movies."
缺點： "The food can be a little better"
缺點： "Forget trying to get through Manila airport. The transfer process is worst in the world. Terminal 1 to 2 takes 2 hrs min."
缺點： "E mail up dates of change of gates or times."
缺點： "The new boarding gate could have been made clearer. But it was a great flight. Great entertainment. 144 movies to choose from. Great."
優點： "Time management"
缺點： "More information about the terminals"
優點： "The PAL Pilot and Cabin crew was very attentive and friendly. they showed professionalism to every passengers they have encountered. They were very attentive to the needs of each passenger due to 3 hrs delayed arrival. The food taste really good (Strawberry shortcake + chicken penne with red sauce). The plane is well cleaned."
缺點： "I have experienced 1 hr delay departure + 3 hours waiting inside the plane to land, but it was because of uncontrolled situation (force majuere). but despite of the delay, for me PAL served its finest world class service."
優點： "不錯 但臉臭"
缺點： "由於 航空公司的錯誤，將行李唔知送到去邊，要滯留在機場，不單沒有提供任何協助，連問需要等多久也黑面"
缺點： "Check in at NAIA very slow with little information available, could not check in online 3 flights were boarding, same gate same 1 hour time period, confusing when Bangkok flight was boarding, boarding was also stopped due to a flight arrival Child in seat behind kicking/shaking my seat - no help"
缺點： "the business class seats were not comfortable, badly designed. also it seems some staff (i think manager) are just sitting around, only one young guy was really doing all the work."
優點： "Sit is average small"
缺點： "Food was terrible, need to improve for the food quality"
缺點： "The business seat was very uncomfortable"
優點： "Crew was great. Kept the wine flowing"
優點： "Crew was great!!"
缺點： "Bag is lost!!!"
優點： "The plane was on time"
優點： "Great crew - polite, friendly and helpful. Excellent service. Good selection of wine. Special meals can be arranged in advance."
缺點： "Delayed 20 minutes due to Manila airport congestion."
優點： "Didnt know that to use the entretaiment syatem need to have a app. and there's no way to get it once u onboard..."
優點： "Flight took off early landed early"
缺點： "The seats obviously and the nead trolley dolly was quite rude she spoke about me to another passenger like i wasnt tgere"
缺點： "Landing lan"
缺點： "Extremely bad experience, the airline rejected to issue boarding pass to us without an appropiate explanation. Never take Phillipine airlines anymore"
優點： "Crew were pleasant and attentive and found was simple but OK, with a choice."
缺點： "Legroom appalling. For anyone 6ft Plus it was a struggle and uncomfortable for the 3hr flight. Holding for 25 minutes after landing until parking spot became available didn’t help."
優點： "American carriers should take note and work to improve passenger comfort and experience."
缺點： "A better entertainment system would be nice."
優點： "I thought all taxes already included . then they asked me to pay the travel tax...peso 1620."
缺點： "Include the travel tax or watn clients the tickets included all taxes except the Philippine Travel Tax for tesidents of Philippines."
缺點： "Unnecessary security checks after checks, wasnt allowed to leave the airport like prisoners even with 5hr lay over."
優點： "Very nice crew. They were quiet efficient and very nice . Food was delivered quickly and was the usual airline quality food."
缺點： "We waited almost 30 minutes at the gate after the door closed. Then we waited on the tarmac for another 20 minutes. We taxied out and waited some more. No entertainment options to pass the time. Finally got clearance and took off."
缺點： "Chairs for emergency exit row are cramped. Delayed a hour with no explination."
缺點： "I booked the more expensive route through manila to Bangkok to maximize my time there but due to the delay I spent more money and got less time for the 1 day I had in Bangkok before connecting the next day. The airline offered me nothing, not even a meal to compensate for the inconvenience. The problem was mechanical, not weather. MNL is also an uncomfortable airport for layovers. Never agai. Sign Philippine Airlines!"
優點： "Smiling crew"
缺點： "Boarding guidelines shoul be enforced more"
優點： "Air hostesses very helpful and polite"
缺點： "No entertainment"
優點： "The food"
缺點： "Very rude employees"
優點： "Legroom is wider than cheap airline, service is better. Ticket price is able to compete with cheap airline. What should a traveler ask more for?"
優點： "There was a lot of entertainment choices and then food was good."
優點： "Everything was good."
缺點： "Some times allow more Kg of Baggage."
優點： "Nothing..... I guess once the plane arrived, things worked normally"
缺點： "8 hour delay"
缺點： "No entertainment, small small seating space especially for tall passengers, flight crew who keep talking and gossiping out loud during the flight."
缺點： "Mechanical difficulties. 9 pm delayed then new flight next day around 10/11am"
優點： "Most things went smoothly and the return leg arrived 20 minutes early"
缺點： "Late change of gate for opening leg"
缺點： "need better control in boarding...passengers that were called to board at the very beginning couldn't get to the front of the line because everybody is already in line. Need to advise passengers that boarding is based on seating assignments and enforce it."
缺點： "I missed it because of the first flight delay"
缺點： "No explanation just a four hour delay"
缺點： "Pr896 use small flight with 3+3 a row seat. No video or other media service. We onboard after 2 hours later of the original time because the flight is delayed."
缺點： "Terminal 2 Manila is really going down the drain check in one row, immigration endless inside depart only one toilet to s eve a totally overcrowded check in Zone, not sure who the genius is deciding to close down additional toilets on one of the most busy travel days"
缺點： "Perfect flight"
優點： "Nothing than stands out from the ordinary it's all very average."
缺點： "No entertainment no charging facility. Bland food without flavour Worst airport I have ever used."
豁免更改費用。 搜尋台北飛往曼谷 素萬那普國際機場的彈性機票