每天清潔，並在 台北市飛往 曼徹斯特的機艙內安裝HEPA高效濾網
優點： "Crew service is good!"
缺點： "The seat is really cramp and tight!!"
優點： "Great service!"
缺點： "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."
優點： "Cleanliness, spacious legroom"
缺點： "Serve coffee more"
優點： "Excellent crew!"
缺點： "Less announcements to interrupt the entertainment."
優點： "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."
缺點： "Movie catalog needs to be expanded"
優點： "We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!"
缺點： "Fellow passenger didn't stay in his space , would prefer flight attendant to inform kindly"
優點： "Really good service."
優點： "Crew were very hospitable"
優點： "Everything about this airline made my flight pleasant. The staff were polite and accommodating"
缺點： "Same as above"
優點： "On time. Nice 787 Dreamliner. Very comfortable flight."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "I booked with kayak thinking it was an A&A flight and said I got crappy United all the way to Narita Japan where the plane didn't make it on time and I missed my connection for my A&A flight got to love it be careful what you book on their site"
缺點： "Deception at the time of booking"
優點： "Very efficient, friendly and helpful staff"
缺點： "Food was gross."
優點： "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!"
缺點： "Flight attendant didn't mention so well about drink service."
優點： "Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system."
缺點： "Limited entertainment options for kids."
優點： "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
缺點： "No problems."
缺點： "cancelled, hard to rebook flight, staff unhelpful, rebooked on worse flight. very bad experience."
缺點： "Not enough space to put my luggages"
缺點： "Small plane. No cabin space for carry ons."
優點： "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
缺點： "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"
優點： "Great legroom, intuitive design down to the details, amazing crew. What a showcase of what Japan has to offer"
優點： "Configuration of your 787-800 Busn./ Class,was nothing more than an updated 707 from the past. Crew was good food was average. A flight I may avoid."
優點： "Crew and service were top notch. Everything done efficiently and flawlessly. Food was good. Flight was smooth and trouble free,"
缺點： "Nine hours in tight confinement just cannot be fun. There is no way that great service can fix the problem of being kept in an extremely small and uncomfortable space. Business and first class are unaffordable, so there is no solution. I'd fly more if it were not so painful."
優點： "The flight attendants were extremely attentive and courteous"
缺點： "The meals were awful"
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
缺點： "Width of the seat for me was bit tight when in a flat bed position."
優點： "There were very entertaining channels availabe. Very few in English and non in my native language i.e. Urdu."
缺點： "The food. Though it's Halal but very poor quality you should have to improve it."
優點： "Sleeper seats, food and service"
缺點： "I asked to move my seat to an aisle seat in order to not disrupt a neighbor when needing to use the washroom and was kindly given another seat by the flight attendant but then was later asked to move back to my center seat. Having me move around caused confusion and made a ackward situation for me."
優點： "The stewardess constantly walked the aisle looking to assist the passengers...no disappearing act like one finds on other airlines. I was in business class, so the food was very tasty."
優點： "Food legroom service friendliness"
缺點： "Could not view flight info on map"
優點： "Great flight"
優點： "Excellent plane, accessories. Friendly staff as you expect from ANA. Very comfortable trip."
優點： "This was a pleasant flight. The crew was very friendly and considering I almost missed my flight, due to my own negligence, the airline was amazing in making sure I made it."
缺點： "I can't think of anything to not like. It was a short and easy flight."
缺點： "Nothing, everything was as expected"
缺點： "Very hard landing."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
缺點： "It was very warm on the plane."
優點： "Was able to request a gluten-free meal for the flight"
優點： "I flew from ORD to Tokyo and DEL to Tokyo. The flight was clean food was really good. What I like the most about ANA is the leg space in basic economy. The flight from Delhi to Tokyo was brand new 787-9 :)."
缺點： "The only gripe for me would be the movie selection. There are not that many choices."
優點： "flight attendant in business not as nice as sfo to narita"
缺點： "The lack of legroom in economy class is a serious problem on long flights. I am only 6' tall/145 pounds, Window and middle seats are are not an option for me. This fact Is a strong disincentive to travel (no, I am not willing to pay the upcharge for the minimal legroom increase, i.e. to make that charge worth paying considerably more room would have to be provided."
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
優點： "Great seat with extra legroom, very attentive cabin crew."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "The crew helped us move into a row that had an extra seat thus making the journey for us and our neighbours comfortable."
缺點： "More food service would be helpful. There were limited snacks(mostly containing chocolate or candy - which I did not prefer) and only bananas as fruit. Could have used oranges or apples for the kids."
優點： "Crew, food, seats were great (my route was empty on the first flight, so I could lay down across other seats). They provided amenity kids even in economy class."
缺點： "The connection was too tight. A staff member led us to a bus to the next terminal, but left at security without a word. I ended up running from security all the way to my gate, feeling I was going to miss my flight. They still had the gate open past the scheduled time, but wish I didn't have to run."
優點： "cheuk in 快！吾使等太耐！"
優點： "Service level of cabin crew and ICE."
缺點： "The long wait to exit from the aircraft and to pick up my baggages from the carousel at Mcr airport. The main meal chicken curry & rice was a disappointment as the curry appeared slimy and starchy. It didn’t come anywhere near the delicious meal on flight from Mcr to Dubai on 12/1/19 chicken with pilaf rice!"
優點： "All was fine"
優點： "Brilliant service from start to finish"
優點： "Legroom and seats Entertainment"
缺點： "Slow service Sparing on refreshments"
缺點： "Queuing in the sky bridge reminds me of boarding a budget carrier. Birmingham needs expansion to be seriously considered a major international airport."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "No comments"
缺點： "Other Crew woman"
優點： "I had really high expectations for this trip but they were unmet. The service was indifferent. The chair wasnuncomfortable. The aisle was super narrow. I was bumped the entire flight. I didn’t like the food. And it was obvious by the end of the trip the staff was just done. Leaving the plane I passed several attendants and they did not say anything. They didn’t thank me for my business. They did t say goodbye or encourage me to come again — they were oblivious and no caring."
優點： "Crew were helpful & friendly."
缺點： "No vegetarian food."
缺點： "No one answered on telephone offered for flight change nor got answer on my mail that i send asking for further instructions to change a flight date. email@example.com"
優點： "Very helpful and arranged for me to move next to a friend (we had booked separately )"
優點： "Usual overall great service."
缺點： "They were stingy with the beverages. No sodas until 2/3 way through the flight, and small, infrequent cups of water, all while running an “ad” telling me to stay hydrated."
優點： "Most of the staff were supportive and caring and made me feel like nothing was too much to ask."
缺點： "I didn't realise my kid wouldn't get her own meal and I ran out of food if prepared by the last flight as we were travelling 38 hours in total. Snacks were available on request but it was just crisps so I gave her most of my meals."
缺點： "Upgraded to "promotional" offer for business class. It was not the full experience. No lounge access etc. Though the flight part of it was great!."
優點： "The flight on the A3800 was great."
缺點： "It was over booked No option to upgrade even though I had more than enough air miles"
優點： "Food , entertainment and service"
缺點： "The seats were a little hard. The checkin process was terrible. They ran out of dishes from the menu in the first meal served on board."
優點： "Internet check in, saves time and paper!"
優點： "night flight but well able to sleep on this flight"
優點： "Almost everything!"
缺點： "Couldn’t find anything to really complain about other then had to go and ask one of the stewards to get the drink I asked for that hadn’t come."
優點： "Price, comfort, ice, food and drinks"
缺點： "I just don’t like discomfort of others moving their seat back."
優點： "Everything was well organized.."
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "see above"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Emirates staff gone out of way to accomodate my seat. Even all the counters were closed. Excellent passenger service."
優點： "we were travelling with kids. They pulled us from the back and put us in the front since our group of 6 had two small kids. They were extremely nice to us in athens."
缺點： "I just wish there was a snack in the middle of the service."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "I requested the waiter(Asian) to serve me a non-egg breakfast if there were any remaining. He curtly told me that if I had not pre-booked the non-egg breakfast he could not provide me. Few minutes later I made the same request to another waitress and she quickly provided me the non-egg breakfast."
缺點： "Bathrooms were not clean later in the flight"
優點： "The ice entertainment is great, from movies to series and such a vast choice to pick from. Was the only thing that kept me going on the flight."
缺點： "For a 8 hour flight the seats are not great. I'm only 5'7" and still didn't feel I had much room for my legs. Food wasn't the best but I've never been a fan of airplane food. Had a good pick of soft drinks."
"Denied boarding even though I met all requirements of Canadian government and had the documentation to prove it."
"Long trip not enough snacks"
缺點： "Everything was great."
缺點： "food could been more better."
優點： "Layflat bed"
缺點： "Turkish airlines desk crew in DC. Really old aircraft with problems with recliner in business class from IST to LHE. Wooo likely not fly Turkish airlines in future"
優點： "The crew was amazing and service was very professional."
缺點： "Lower prices!"
優點： "The full recline seats were really good and comfy. I could sleep on my side which is what I prefer. Good food and excellent service"
優點： "Crew. Food wasn’t bad."
缺點： "Late leaving. Waited an hour in Joburg before we could deplane. Cramped seat (normal on most airlines)."
優點： "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
優點： "crew and service are great."
缺點： "wasnt able to print my boarding pass while checking in online. being able to do so would have helped a lot if i didnt have to check-in at the counter as the flight was at 5am. i could have just got in and spent the night at a lounge."
缺點： "Delay of 1 hour, waited on the plain extra hour."
優點： "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."
缺點： "Seats allocation was uncertain until we checked in"
優點： "Food was good."
缺點： "Way too hot. It felt like we couldn’t breathe the first 90 minutes of the flight it was so hot. Then we kind of got used to it. Bathrooms were dirty and the whole plane smelled of pee. Awful experience."
優點： "The kids goodies package. Also the package with The toothbrush, sleepmask, socks. Pillows and blankets were a life saver."
優點： "Kids full of praise for on board entertainment. Efficient and helpful staff. Nice food. Provided me with a veggie meal despite my not ordering one beforehand."
缺點： "A little pricey."
優點： "Long time n not in time Food is not enough quality n quantity for health"
缺點： "Must change catering n in time , Staff working in the airport is not pro enough"
優點： "Personal Travel bag"
缺點： "Flight was late leaving Nairobi due to a catering issue. Missed connection through Istanbul to Manchester. Placed on AF flight to Paris then Manchester. Paris flight was delayed. Missed connection to Manchester. Paid for my own hotel room overnight in Paris CDG. Flight will arrive a day late in Manchester. That means I have missed my flights from Manchester to UK with Air Lingus (booked through Kayak website) It seems I must now purchase a new ticket to get home from Manchester to Nashville. All expenses I can ill afford. Lesson learned...cannot afford to use Kayak anymore...sorry."
優點： "Flight attendants were friendly and made the experience more pleasurable. Food was alright, however could have been better."
缺點： "Delay in departure."
優點： "The check in process was good. The agent was very helpful and pleasant. The food was actually just as good as the Delta flight from Minneapolis to Amsterdam."
缺點： "Older equipment. A little bit tight. But not too bad."
缺點： "The flight was cancelled and I still didnt receice my refund."
優點： "The seats and leg space very good. Flight clean ."
缺點： "Food served was poor in quality. Bread seemed to be stale and hard. Seems from the previous flight. Crew had poor service. Some food has fallen on the floor and she kept pushing to serve the same food and was reluctant to discard that tray."
優點： "Food was good but needs bigger portion."
缺點： "Not many choice for drinks, some fly attendance need to know smiling is good ."
缺點： "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
缺點： "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"
優點： "Good service and perfect entertainment"
缺點： "Could not order my special meal in advance, because of turkish airlines website problems, and ended up fasting"
優點： "Food is decent. Entertainment is above par."
缺點： "This was 2nd out of three Turkish flights I've taken that was delayed causing me to run to catch my connection. Also, there was some sort of dilemma or drama with the in flight staff. It took an hour at least from when the drink cart came out until I was actually served a glass of water. The staff kept discussing something at the cart, then leaving the cart, then returning for another discussion, etc..."
缺點： "Everything was high level"
優點： "Turkish Airlines has an excellent entertainment system"
缺點： "They used to have more legroom"
缺點： "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"
優點： "THE FLIGHT ITSELF WAS GREAT. VERY PROFESSIONAL AND COMFORTABLE FOR A 12 1/2 HR. FLIGHT. MY WALLET FELL OUT OF JACKET AND WENT UNDER SEAT, AND THE MAN BEHIND ME HAD TO HAVE TAKEN $400.00 FROM MY WALLET BEFORE I NOTICED IT WAS MISSING...AND ONLY GAVE WALLET BACK WHEN CONFRONTED LEAVING PLANE."
缺點： "FELLOW PASSENGERS WERE NOT THE BEST. CREW WAS EXCELLENT."
缺點： "The delay, the service, the fact that my bag was only delivered to me two days after I landed, and after receiving the bag I discovered that it had been opened and things were missing."
優點： "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
缺點： "The on-ground customer service in Istanbul was the worst experience I have ever had with humans in my whole life. They were unhelpful, rude, blatantly ignored people, dismissive, walked away from customers when they didn't want to deal with them, did not do anything to keep order when people were cutting in line after people were waiting for 4+ hours. I will avoid flying Turkish Airlines as best I can."
優點： "Crews were very nice helpful"
缺點： "Airline is poor., Lost many luggage. Airport congested, too expensive for airport quality."
優點： "Seat comfortable good leg space"
缺點： "Food quality and selection of items and taste"
優點： "Good company, no delays, good on board foods. I like Turkish airlines"
缺點： "All was good, no any negative impressions. Nothing to write here"
優點： "The staff deserves one star"
優點： "I love how there is wifi on the long flights,great movies,food taste so good and the crew is so nice and helpful. I've tried Turkish Airline few years ago and since then I haven't changed my airline and I book with them to all my family :)"
缺點： "I always fly with my dog and he goes with me down by my feet so this could always be uncomfortable cause it's tight and not much place so I wish they give a little better seat for people who travel with their pets on board."
優點： "The entertianment and food was excellent."
缺點： "The cabin crew seemed like they were on drugs. They gave us food and collected the trays 2 hours later. First time ive ever experienced this with turkish airlines."
缺點： "Very very cramped"
優點： "THENK YOU!"
優點： "Crew is very flexible and accomodating to individual needs Food is good compared to other airlines Entertainment is programme is good"
缺點： "The screen of the entertainment programme is too busy to find things"
優點： "Better headphones for economy Pillows on seat when boarding"
缺點： "Poor heating/cooling controls, cabin too hot"
優點： "Every thing"
優點： "I booked a round trip flight from IAD to NUE with stay over in IST. Try to make change flight date IST to NUE. I was told by the Turkish air agent to buy a new on way ticket from IST to NUE and use the origenal ticket from NUE to IAD and I did. The the nightmare begun when I try to get back to back to iAD. I was told my ticket was cancelled and have to buy new ticket. After 7 hrs exosting fight and inconvenience when they found out that I was not easily going to be hustled out $1100+ they finally reissued my tickets. During this time I witnessed how 10-20 customers old and young were being hustled for more money and some crying out of frustration. It was one of the worst experience I've had in my 45+yrs traveling experience."
缺點： "Customer service training. Mgmt must be involved in problem solving rather than sending customers to a phone both some of it that doesn't work to talk to folks that don't know what they're doing nor have the authority to mak decision."
每天清潔，並在 台北市飛往 曼徹斯特的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 曼徹斯特的機上會提供口罩
從 台北市飛往 曼徹斯特的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 曼徹斯特的彈性機票