搜尋台北 飛往普吉府便宜機票

優點： "Crew"
缺點： "Slow check-in not very comfortable seats and food was awful."

缺點： "Food"

缺點： "The whole online experience dealing with the airline is poor. I attempted to upgrade repeatedly online however the website would not recognise my ticket. This is the same with my repeated attempts at online checkin. I attempted to address the issues with airline ground staffhowever the weren’t inte"

缺點： "Choice of movies was not that good. I had severe diarrhea the next day after the flight and I put it down to the aircraft food."

優點： "The check-in staff at SGN domestic were efficient in getting us on to our connecting flight despite the late arrival from Sydney."
缺點： "Communication. Our plane had a malfunction at Sydney which caused a delay. After it was repaired, we are then told of further delays due to the pilot now running out of hours, delays in sourcing a new pilot, and then having to resupply all the catering. 26 hour delay."

優點： "The crew were not visible and didn't offer any assistance"
缺點： "An offer of a snack as we paid a high price for the econom y flight"

優點： "Food was good. Flight was punctual. Heritage magazine is well done."
缺點： "Seats"

缺點： "Refurbishment of the seats"

優點： "Efficient and on time"
缺點： "Aircraft seats worn out"

優點： "Boarding was quick and Flight was Smooth"
缺點： "Food basic,Crew not so friendly.Flight left 15 minutes late."

優點： "Flight team were friendly and efficient."
缺點： "Delayed take off."

優點： "boarding time is on time dinner have 2 choices"
缺點： "minor one - they donr want to give extra bread as not might enough for everyone entertainment could improve by having in-seat monitor"

優點： "Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land."
缺點： "Only juice or water?"

優點： "Everything, from the check in process, to the flight itself."
缺點： "Nothing to eat, except a cup of juice or water."

優點： "Nil"
缺點： "Nil"

優點： "Nil"
缺點： "Nil"

優點： "Check in was efficient"

缺點： "From a perspective of the food, I have a very limited western diet and struggled with the food choices, but it was a night time flight so I would not have eaten much anyway so there was no great loss ."

缺點： "The choice of English language films were limited. I did not enjoy the food too much"

優點： "From check in to final arrivals this was a smooth and faultless flight. Too short for food or entertainment but everything was perfect. All booked through Kayak."
缺點： "Nothing!"

優點： "Was able to buy last minute at airport. food and drinks are fine"
缺點： "delayed by 40mins. but is ok as already informed from morning entertainment is overhead screen aircon not strong"

優點： "We really enjoy the additional room in Premium Economy. The boarding process and checki in was terrific."
缺點： "Whilst the crew were pleasant today"

優點： "The food was good as there were selections of either Japanese food or Western food. In flight entertainment was good too with enough selections to choose from. Overalll, the service of crew was satisfying."
缺點： "Flight was delayed a little during departure. Arrival to ho chi minh is not via aerobridge."

優點： "It got me to my destination"
缺點： "Late and not even a Vietnam Airlines plane, the plane was an Cambodia Angkor Air plane...not what I payed for."

優點： "I arrived on time."
缺點： "The food was horrid and the entertainment system was sub mediocre at st best."

缺點： "Flight was delayed for one hour."

缺點： "With premium empty why they don't offer bid upgrade like other airlines"

缺點： "Hygiene of local passengers"

優點： "The plane is comfortable, staff on board are very polite and helpful."
缺點： "Boarding is not good, the special assistance counter was just checking in random people and my elderly mother wasn't given assistance until lining up at the departure gate. When finally given priority because she couldn't keep standing in line someone told her to go through but when we did another staff person argued with us and then argued with the other staff who let us through. Very inconsistent experiences and no help for elderly, only babies. Food is not good either, vegetarian meal is not filling just a few vegetables and second main option I was told was noodles but when opened it was western spaghetti with a clump of meat I had to pull apart."

優點： "All good"
缺點： "Nothing"

優點： "The clean and modern aircraft."
缺點： "The food could be improved"

優點： "Great service and very caring"

優點： "Was good - everything you would expect except the boarding times etc were odd. It asked you to be there at the gate an hour before departure but it only started boarding maybe 10 mins before and didn't give updates about departure delays."
缺點： "No space in the Kayak booking to make meal requests like vegetarian, so ended up starving and without dinner until I got to the city 4 hours after boarding a late flight because VN Airlines didn't have any vegetarian meals on board. I couldn't even eat the salad as they put salmon on it. Cold bread roll and fruit... Kayak need to have at least the most common fields in the booking like vegetarian meal request."

優點： "A modern aircraft - the Boeing Dreamliner with plenty of legroom in economy."

優點： "late flight from sg,will usually depart on time"
缺點： "they moved to changi terminal 4. Terminal 3 is much better because of train connectivity."

優點： "The schedule on time"

缺點： "Change without prior notice"

優點： "Tube entry into aircraft rather than bus"

優點： "food, crew is nice. plane is ok too"
缺點： "no entertainment. no wifi"

優點： "friendly crew. flight departed on time"
缺點： "no entertainment no wifi food is just ham sandwich and this is same food you get if you take the morning flight."

優點： "I choose this flight because of late departure time"
缺點： "no entertainment. no wifi."

優點： "Boarding on the 787 Dreamliner was ok French wine selection was good"
缺點： "Food was average Limited entertainment movies etc Seat was uncomfortable and rocked either broken or poorly adjusted - thrilling on landing!! Staff did their minimum job and that's it no drinks during flight etc strange during a day flight they dimmed the windows to watch movie I hate the offset seating configuration I'm 184cm and it was difficult to stretch out."

優點： "Everything was alright. Except I got the last seat of the plane where I couldn't adjust my seat"
缺點： "The food was a bit salty this time."

缺點： "Poor quality of food. We were not served vegetarian food despite our request made at the time of booking."

缺點： "staff on ground and in flight was unfriendly"

優點： "便宜。服務人員友善"
缺點： "座位非常小"

優點： "服務人員友善"
缺點： "座位非常小"

缺點： "Oh Food. Again food. I have been being served the same food for more than 10 years. bread and cold meat...!!!"

優點： "Crew on board was responsive and really helpful with regard of needs of passengers. Food tastes really good. Decent amount of leg room, considering it's economy class."
缺點： "We had a flight at 11am in korea with vietnam airlines heading back to Singapore. We had to queue an hour and a half for our boarding pass and check in, which makes it unbelievable how is that possible. We were there early since 815am, and only got our boarding around 10am. We nearly missed our flight as there were queue all around for security check. I guess this is the first and the last time i will travel with Vietnam Airlines."

優點： "Professionalism"
缺點： "Baggage Claim"

優點： "see SH to GZ prior flight. The same."
缺點： "Same problems. Get KFC or McDonalds to cater. No one enjoys the airline's food which I suspect is prepared on a very small budget. Even a sandwich with a pre-packaged drink would elevate the foodservice."

優點： "No..no redeeming features.."
缺點： "Coffee was the worst I've ever had. The 2+1 powdered mil and coffee stick. Truly awful. But i suppose there aren't many people on the flight who would order coffee..I would even pay extra for a coffee if they had a quality option. Food is comparable to a school canteen. I would probably pay 20rmb for this in Shanghai. Frozen butter for the half-frozen bread. They really couldn't do worse..."

優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."

缺點： "Boarding by bus .... on time but departure delayed 45 mins ... I guess typical for China ..."

優點： "Smooth transfer at CAN"
缺點： "Vegetarian food needs to be better. Tasteless food served. No options for vegetarian."

優點： "I thought the seat were better and were very uncomfortable!"

優點： "Seats were comfortable"
缺點： "1. Rude/unkind flight attendants, clearly judgmental of English speaking passengers 2. Worst airplane food ever 3. Bathrooms were dirty and not maintained"

缺點： "Wine ran out at the first meal - they only had 5 red and 5 white for the whole plane for a 13 hour flight. No hard alcohol at all so I couldn’t have my G&T to help with sleep. The food was definitely not anything special - the chicken and potatoes was potatoes with sauce and one nibble of chicken."

優點： "It was a newer model of the plane that I flew out with and it showed. Excellent interior, food was better than the previous flight. Very comfortable and functional for each individual . Crew were fantastic in there dealings with the passengers Overall a very pleasant experience"
缺點： "The inflight entertainment was not as good as I expected. To the extent there wasn’t anything that I wanted to watch as I’d seen the only 2 films that I wanted to watch in my previous long haul leg. TV series were severely lacking in choice as was the latest movies."

缺點： "Plane Seating space is so crowded & leg room space too small"

優點： "The crew was good and spoke reasonable English."
缺點： "We boarded the plane on time and left the gate then waited for 40 minutes after the scheduled departure time to take off. There were no individual entertainment screens."

優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"

優點： "Food, crew, boarding experience, to wit."
缺點： "Nothing really. I was totally disappointed with the other legs, but this last leg was exceptional. Not sure if I’ll ever consider flying with China Souther Airlines though."

缺點： "Milk and sugar in the coffee."

優點： "Absolutely nothing"
缺點： "2h delay for unknown reason, missed connection"

優點： "Na"
缺點： "The total unprofessional service/ way we have been treated. Never again I will fly with this company. 2 hours delay from Amsterdam for a unknown reason as their English is very poor. As we took off we shared our concern for our connection in Guangzhou, after managing to find someone able to speak and understand English (unbelievable on an international flight) we have been told that would be fine and eventually worst case scenario there is another flight during the day. When we arrived we have been told nothing (even though we shared our concern from the beginning, they didn’t care at all, connection from the same company), when we went out of the plane we ask a crew member in the exit corridor who replied like annoyed of the question that’s fine take next on the left and next on the right (more with gesture than with an English language) when we arrived after running at the transfer gate we asked about the connection to Sydney the first staff told us that the gate was already closed and it’s too late, we then asked what to do : go in this queue and didn’t want to speak anymore. When we arrived at the desk we have been told gate is closed, wait on the side we’ll see later, we asked when and have been replied later....after 30min we have been told that there is no other flight before the day after (same company, different speech...) and wait again....there is another flight the day after in the morning with 6 seats available only...for the rest we don’t know we have to check but it’s gonna be hard because it’s the high season : Unbelievable as we were 15-20 people in this situation...after a couple of hour we have been offered to travel via Vietnam with a stop of 9 extra hours before having another flight of 9hours if we didn’t accept this one they didn’t know... Never ever again with this company and this airport..."

缺點： "Very good and friendly"

優點： "It is a direct flight."
缺點： "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."

優點： "After reading reviews on trip advisor about some specific problems such as customer service and food options, I am happy to say that my experience actually excelled in these two areas. I will be flying with China Southern again."
缺點： "The same things everyone doesn't like about the common flying experience, extended to a 15 hour flight."

優點： "Service was excellent !"

優點： "Boarding procedure, flight attendants were helpful"

優點： "The flight itself was excellent !"
缺點： "I had to return early because of a Crisis in the Family. the amount charged to change the ticket date as Highway Robbery. no consideration what so ever !"

優點： "I like food"
缺點： "Nothing"

優點： "I like everything. Good and kind staff"
缺點： "Nothing"

優點： "The overall experience was good. The crew was very helpful and responsive."
缺點： "If you take a late night flight from LAX they will wake you up to feed you about an hour or hour and a half after take off. It was quite uncomfortable to be asleep and to suddenly have all the lights turned on and woken up to sit the seat upright. It would definitely recommend waiting till after this to fall asleep. Not the crews fault, I just wasn’t aware of this."

優點： "Cabin crew support for food."
缺點： "Availability of limited Bollywood movies. Expecting English subtitles for Hollywood movies"

優點： "window control"
缺點： "I travel to see the places I go, not to watch movies instead. I found the auto-darkening of the window infuriating as I couldnt look out to watch the world I travel to see. Pretty much makes flying a waste of time if you are forced to look at movies you dont really want to watch because the real reason you bought the ticket is denied you without warning it will happen prior to investing in the ticket for the route. Button at seat worked for a while to sneak a peak at the real world but then the system seemed to take over and tell me to conform with the demand I not look."

優點： "On time Helpful crew"
缺點： "No halal food option. Not provided one can of Soda at least. Plane seat not clean."

缺點： "Guangzhou airport transfer was uncomfortable expensive and won’t be traveling via this airport again"

優點： "Fligths were on time"
缺點： "The entertainment system didint work on my seat, the crew on the fligth from China to Bangkok was not friendly, most of they were not smiling."

優點： "Nothing". I really mean it Nothing."
缺點： "I was flying to Delhi & it was an emergency situation for me bcz i lost my Dad & i was flying to perform the cremation of my Dad. And thing this was informed to the China Southern officials so that they could arrange something for me. I requested them to put me into another flight for which i was ready to pay the whole amount but no one listen to my request & i had to wait so long. I was amazed to see that no one was keen to understand my problem at both he airports i.e. Auckland Airport & Ganzhaou Airport. Apart from this the behavior of your officials was so rude & arrogant it made me feel as if i was a slave or some kind of culprit. Due to the ignorance & laid back attitude on your part i couldn't reach my destination on my time. Seriously it took me "24 hrs Extra" to reach my destination & as a result of which i couldn't perform the cremation. I was pissed off by the service; complete ignorance by the staff/officials of ur airlines. I wasn't expecting this kind of treatment from a reputed company like you. I request you guys to look into this matter seriously and try to take some corrective measures so that this thing won't happen in future with someone else."

優點： "Nothing"
缺點： "Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded"

優點： "Nothing"
缺點： "Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded"

優點： "Excellent pilot. Good skills. Steady take-off and landing."
缺點： "Food on board wasn’t nice at all. The quality of food should be improved and China Southern should take it seriously."

優點： "One of crew lady was very rude. Lunch was bed , but movies were great!"
缺點： "Was comfortable flight, didn't late for first time. But disappointed with crew."

優點： "Everything from take off to landing was great. I ordered special meal and it came with no problem The flight crew was great, very attentive. Beds in business class were fine ."
缺點： "All was great."

優點： "Cabin crew very courtious and professional."
缺點： "Sitting on the Business class seats is like sitting a lump of rocks."

優點： "leg room"
缺點： "No toiletry bag"

優點： "Good leg room"
缺點： "Two flights now that I had a touchscreen that didn't work. Flight was fine but not exceptional. The main frustrations were from inconsiderate passengers - no doubt the ones who take advantage of lower airfares."

優點： "Service was good."
缺點： "Nothing."

缺點： "Me and many customers on CZ 371 lost our baggages during the transit in Guangzhou. Still no update on lost and found yet."

優點： "Basically I didn’t like much. Food was terrible, individual tv entertainment wasn’t available on my return flight A330."
缺點： "Food , tv, many hours of waiting for boarding"

優點： "Nothing"
缺點： "Staff was so rude and tv is not working properly"

缺點： "Please help me find my luggage!"

優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."

優點： "The entertainment was good, food was great, crew was friendly, and the travelers were actually really awesome, quiet, disciplined. Loved the flight."
缺點： "I had booked the free hotel for when you have more than 8 hours on the layover. I got to the airport to find that because I didn’t have a US passport, I couldn’t take advantage of the hotel, although my wife who is American, could have chosen to. So we stayed for 9 hours in the airport, and then boarded another 10 hour flight to NZ. It would have been useful to know the limitations, and maybe even get some kind of voucher for food or a lounge from the airline since they could have told me about the passport restrictions."

優點： "Food was delicious and leg room was decent. Good toiletries."
缺點： "Chairs could feel every kick, nudge and tapping on touchscreen. Not many snacks offered."

優點： "Crew are always good on CS. Ontime pretty much too which is a blessing."
缺點： "Still the quality or food and beverage selection is below the standard of other airlines. Perhaps a small spend increase by the airline on the quality will offer big gains. Entertainment has actually gone backwards. I have been flying this airline for years and it was good ! Not now seats are a little uncomfortable with not much padding."

優點： "We arrived safely."
缺點： "I was unable to check in online.When I mentioned this at the ticket counter the agent responded that they kept hearing that from passageners. Apparently this wasn't enough of an issue to make any changes. The plane was uncomfortable for such a long flight. Lots of movie choices, but few current choices. Flight attendants weren't that friendly."

優點： "I like nothing about your customer care service"
缺點： "Provide efficient customer based service to ensure customers can contact you when they need to make changes to their reservation."

優點： "Extra leg room space"
缺點： "Neater & organized seat pocket. In The flight from Bangkok to Singapore, there were rubbish in the seat pockets"

優點： "Nothing"
缺點： "Delay, friendliness of ground staff, overall feeling of saving every penny"

優點： "I like schedule on time and the arrangement on board"
缺點： "I travelled Korean JeJu Air budget airlines. The service may be Jetstar can consider, they give a small cup of water as a welcome drink & helping passengers loads luggage onboard. Even it was budget airline but no compromise with passengers service."

優點： "It got me there at a reasonable price without being too uncomfortable!"
缺點： "Boarding was a bit of a mess (but I've seen much worse)"

缺點： "Yes but it's a short flight."

缺點： "Plane was late on arrival so departure time was delayed and we had connecting flights and the Jetstar ppl wasn't very helpful with informing Jetstar Pacific that we'd be late... We made our connecting flight but only just"

優點： "Nice and pleasant service during the flight."
缺點： "Nothing much to ask for."

優點： "Smooth landing"
缺點： "Complimentary drink"

優點： "Crew were kindly , seats very comfortable"
缺點： "Everything was veey good"

優點： "Crew very efficient, seating comfortable compared to other Spore-KL Budget flights."

缺點： "The staff from check in counter assistance should be polite ."

優點： "Smooth on-boarding, comfy seats, on time pleasant journey"

優點： "Quick boarding, pleasant staff"
缺點： "Arrival card not provided, only provided custom declaration form. So we thought arrival card not needed, and we were turned back after queuing to the front of the immigration counter."

優點： "Crew were pleasant. Nice waiting area at Manila International Terminal 1."
缺點： "1 hour delay. No vegetarian food offered. No Customs card offered for travellers to fill in."

優點： "I like the service it was nice and friendly! Also when the landed and take off it was so smooth and almost perfect! I feel so happy and comfortable"

優點： "Check-in staff gave exact range of time for boarding. Pretty comfortable and nice cabin crew."
缺點： "Don’t recall the greetings from cockpit and lack of announcements on potential turbulence and heavy rain plus lightning closer to destination. Only heard from cockpit almost nearing landing."

缺點： "Jetstar refuses to inform its customers about any upcoming flight delays. People waiting to pick you up: bad luck. Meetings planned after arrival: bad luck. Just sit, shut up and wait until they think the time is right to start boarding, usually an hour after scheduled department time (at least on this trip in both directions). Your ground staff is a total disaster, no matter how much your flight attendants will smile during the flight, they can't compensate for your pre-boarding mess."

優點： "Flight is good, it's Jetstar so no food or entertainment was required, flight leaves Singapore at 23:00. Sleep and wake up in Darwin"

優點： "Fast Check In and Boarding"
缺點： "Old Aircrafe Totally no Service"

優點： "Punctuality and cleanliness of the flight"
缺點： "Food and Drinks Menu Pricing"

優點： "I managed to change my seat from a middle to a window seat and had a great view of the thunderstorms and a dark Darwin when we arrived - and lots of room. Comfortable seat."
缺點： "Hassle with buying a coffee. Couldn't use AMEX card but only told that when it didn't go through.. only minor but guy should have noticed it was amex and given it back straight away."

優點： "Quick boarding"
缺點： "Many people brought suitcases onboard that were obviously over the 7kg acceptable weight. seems very unfair that they didn't have to pay to check in."

優點： "Friendly crew, clean, smooth boarding and arrival (incl baggage)"
缺點： "Automated check-in is a pain for a family. There's really no room for your legs (I'm 1.8m and no chance I don't touch the next seat) - esp for old people not to recommend as definitely not healthy to be that squeezed. Worse than any other low cost carried from a space perspective."

優點： "Smooth take off and landing"
缺點： "The boarding was non sense when inviting passangers from the particular rows. People were not given enough time to qeue in so that it actually didn’t matter where you sit coz it only caused chaos. The seats in the plane were ripped and would definitely require some maintanance. It was a late flight and the cabine crew seemed to have enough for that date so that the only smile you could get was when saying goodbye. However, they did the job in a proffessional manner."

缺點： "No"

優點： "750pm flight. Hope they add mor late night flight."
缺點： "I dont have checkin luggage. Web checkin did not give me straight to gate boarding even on FasT booth. Old system allows me straight to gate."

優點： "It was on time and efficient. All staff very helpful."
缺點： "Nothing."

優點： "friendly crew"
缺點： "flight was delayed. had to change gate"

優點： "空姐人很好。"

優點： "Everything was great"

優點： "Fast Check In and Boarding."
缺點： "Totally no services for the passenger and seats are not comfortable."

優點： "The flight board on time"
缺點： "The airport didn't show the gate correctly. When the passenger ask the airport staff also don't know everything. My goodness."

優點： "Board on time ."
缺點： "Crew members are not polite and the way she handle seating like , don’t know how to manage . Especially check in counter . Even though we check in as a group , she assign us like a mass ."

優點： "Easy boarding and relatively smooth flight"
缺點： "Delayed waiting on the plane, however all boarded on time. Seating was tight with not much leg space and tight with the people next to you. Menu options were the usual and as it’s a shortish flight just had a light snack and drink."

優點： "crew members were very friendly and pleasant."
缺點： "flight was delayed but it was okay."

優點： "服務員的服務都很棒！不會不理人！登機手續速度都很順暢！"
缺點： "餐點簡單普通！在回程check In時時間等待有點久！"

缺點： "Seats uncomfortable Cabin temperature too low"

優點： "On time, nice service, safe arrival"
缺點： "On board food relatively expensive"

優點： "Cheap ticket pricing. Slightly cheaper."
缺點： "Food add-on is extremely expensive. Ridiculous!"

優點： "I wish jet star airline fix my suitcase wheel and stitch the ripped the top of the material"
缺點： "Poor luggage handling charge me 60 Australian dollar"

優點： "On time"

優點： "On time"
缺點： "No food or drink offered on flight"

缺點： "I had only one baggageto check in and was forced to pay 30 min before the boarding time."

優點： "the takeoff and landing was good, the flight was very smooth"

優點： "Check in counter staff in Phnom Penh Airport were professional and helpful."
缺點： "The aircraft flooring, seats and fitting appeared unattractive and dirty. Staff at checked in in Phnom Penh International Airport were helpful and fantastic."

優點： "I'm quite upset to be informed by the airline that going to Taiwan requires minimum 6 months expiry date. When I purchased the airticket it was also not stated. In the end I have no choice but to postponed my flight until I get my passport renewed."
缺點： "The website did not informed me anything regarding my entry to Taiwan required my passport to have at least 6months minimum expiry date"

優點： "The flight was fine"
缺點： "The seat was terrible, looks like old airplane. No entertainment system. This is really a budget flight."

缺點： "The seats were very tight."

優點： "Nothing"
缺點： "The service was very bad especially when I checked in my luggages. They have changed me 13400 bat Thailand for the lugged and when I checked the bill when I left. She gave me two bills only and nothing else. We were three she charged us 13400 bat why is that. We have lugged for me 2 luggages total weight 28.8 kg. Plus 15.6 kg for my friend and 20 kg for the third ticket. Why is that?"

缺點： "Veg meal options"

優點： "The crews are very friendly nice and helpful!"
缺點： "Definitely The food! It was so horrible! Could we have some fruit snacks, yogurt?"

優點： "Everything was excellent - super friendly crew, nice seats and good entertainment, no complaints."
缺點： "Vegetarian meal could have been a little better"

優點： "Nothing this was the worst flight I've ever been on."
缺點： "The crew didn't have any control of the passengers and they let them do whatever they wanted."

缺點： "Different site next time"

缺點： "Serve water more frequently in between the 2 meals"

優點： "Nothing. The crew did not let us board even though we were 15 minutes early to our gate and made us change flight."
缺點： "Go by the time and not close gate before boarding time."

缺點： "We got problem when checking in, there was a group of people that didn’t allow us to do check in, and forced us to pay some amount to have another flight. Then we mis the flight. This could never happen to us or anyone but it did to me! We have to book new flight back to Bangkok. If Kayak authority see this message, please guide if we could have any compensation from missing the flight. We totally disappointed with Shanghai airport Thank you"

優點： "The crew was nice and friendly. The flight was on schedule. Overall, it was a good experience. I definitely recommend checking in online before hand."
缺點： "There weren’t individual entertainment screens, but it was a short flight so it wasn’t a big deal."

優點： "Clean plane, courteous attendants"
缺點： "The 45 minute bus ride from the gate to the aircraft....."

優點： "The staff were really kind and helpful. Very clean and offered a pillow and blanket."
缺點： "Small plane, no entertainment. We were asleep and missed the food/ drink. The boarding was chaotic, they let us all get off a bus in the middle of the tarmac. Very disorganized. It was an experience haha."

優點： "I like that I was boarded quickly and taken care of."
缺點： "I didn’t like the food or snack. Not my thing but I’m sure others like it."

優點： "Entertainment was horrible. Didn’t have my own tv to choose what to watch. Food was bad. Seats where hard."
缺點： "Seats, Entertainment, food. Announcements didn’t undertand cause they don’t speak english."

缺點： "Our passport numbers were not attached to the reservation and caused significant problems and we almost missed the flight."

優點： "The business is great at affordable pricing. The food is good."
缺點： "The food may need to improve with more choices. There is limit choice ."

優點： "Brought me back safely"
缺點： "The flight got pushed back 6 hours! I almost missed the train to my hotel when I finally landed."

優點： "Servic3"

缺點： "Full flight but not a lot of leg room for tall people."

優點： "Boarded well."
缺點： "A three hour flight should have TV's for entertainment."

優點： "The flight was pretty much on time. Only one hour late. My expectations are pretty low with this airline now."
缺點： "Plane was so old there were no TV’s. Five hour flight should have some form of entertainment. The snippy flight attendants yelling at the small children who have to use the bathroom when the attendant doesn’t think it’s the right time was not entertaining at all. Is the snippy attendant a China Eastern thing or an anorexic ex-model who has to earn a dime any way they can? So rude."

優點： "Comfortable seats in First Class, Flight Crew was very attentive, food was very good as well"
缺點： "The constant smell of cigarette smoke wafting through the cabin, even though it was a non-smoking flight"

優點： "Uh..."
缺點： "The flight was at 2am. At midnight everyone was trying to check in, but they just didn't have enough kiosks and the line stretched out of the waiting area and down the entire building. We all stood in line over an hour and then they delayed the flight cause obviously all those people needed to get through security as well! Also the non smoking plane smelled like smoke?"

優點： "I had read complaints online about flights being late and disorganized. But every thing was great. Super nice staff."

缺點： "The airline did not ticket us all the way to Tokyo from Krabi. We were forced to go through customs in China which took over two hours to pick up bags and then get another ticket to Tokyo. Airline needs to partner better with Shanghai airlines so that tickets and bags can go from departure to destination"

優點： "The food was ok and the movies and seats were good"
缺點： "None of the crew spoke English"

優點： "Decent plane but kinda of older"
缺點： "Older plane - not very new. The business class lounge could use an upgrade too."

優點： "Very nice crew and clean airplane"
缺點： "I liked everything"

缺點： "When updating flight info they only spoke Chinese in a new York airport. Complained to tsa they said it's not their jurisdiction. Tsa employees caught 0 terrorists so far tsa agents were arrested over 800 times mostly for theft. Therefore tsa = terrorists. Get rid of them they are the terrorists just like the gop Guardians of Putin party."

優點： "nothing"
缺點： "Its been a week and still no refund I bought a ticket that needed a visa for a 2 hour layover. china eastern is puckered butt hole filled with fried pork"

優點： "Check-in people at LAX were courteous."
缺點： "Return flight from Busan first leg was announced delayed even though we later learned they knew there was a tropical crossing our path. Very poor communication re: our rerouting options for missing the connection. Return flight was ultimately cancelled and we took another flight with another airtline to get home to LA. To-date the airline refuses to refund our tickets for the return flight that they cancelled, and consider us no-shows for whatever alternative route they had in store, which would have delayed us by more than 24 hours."

優點： "My sky miles status had me in an exit row so it was a bit roomy. Fly MU & FM all the time and was a good flight - no complaints. Especially like the new MU/sky team lounge at PVG - old lounges had no where to go but up and its finally at roughly international standards"

優點： "Pretty hostesses. Good food."
缺點： "Food service was rushed and disorganized. Hostesses seemed tired, perhaps overworked. Dropped several dishes on passengers. Little choice of entertainment"

優點： "I liked that the airline and flight were run efficiently"
缺點： "The staff seemed to not be as friendly to passengers who did not speak a Chinese language and showed visible annoyance when unable to communicate with these passengers."

優點： "Smooth with good service and adequate translations for foreigners."

缺點： "Can't list it all here. You will be receiving an email from me. This has been the worst travel experience I have ever had and this airline continues to make it worse. Never again."

優點： "Smooth ride"
缺點： "Didn't give immageation ticket"

優點： "Overall a great experience. Friendly, attentive crew, newer plane, timely departure and arrival, and great value."
缺點： "Food could be improved a bit"

優點： "i got a cheap flight"
缺點： "everything else"

優點： "Price"
缺點： "Lack of communication with delays. The crew did not mention what was going on inboarding area. Staff was not very friendly. Checking in as no fun- the easy checking machine didn't recognize his passport but not mine, we had to wait in a long line in Shanghai. Food was not edible, and full of msg and salt."

缺點： "despite checking in online i had to wait 1 hr to check in my bags, then another 50 minutes for TSA screening and immigration. Inalmost missed my flight Osaka - Shanghai when I was transiting in Shanghai, waiting for my flight to AMS had to clear immigration (why?) and go through another TSA screen, items that were allowed onboard in Osaka were refused on a second screening.when i asked to break the items that were confiscated (my cigarette lighter being the most egregious) the little apparatchik took my boarding pass and said if I wanted to do so I could do so back in the terminal and rejoin the line (in which I had already just waited for 40 minutes) compare this with the politeness of the Japanese experience, and you realize how much the surliness, aggressiveness , corruption and general thieving tendencies of government officials makes us despise PRC officials"

缺點： "CE flight from Phuket to Shanghai was delayed by two hours. Due to that delay we missed the China Eastern Flt to ORD. IT Became very confusing CE then got us vouchers for UAL. UAL counter Staff then said that CE did not follow correct procedures for completing vouchers and could not issue a boarding pass to us us yet. UAL had been attempting to contact CE but not responding. Ultimately we were able to board the UAL flight. Nice surprise was that UAL upgrades to Econ plus - where we had more legroom and could sleep!! Thanks UAL!"

優點： "Colour of the seats"
缺點： "Food was rubbish Air con Random lights on / off; yellow / blue Delay"

優點： "Staff were still friendly even though they were affected by the delay -went out of their way to make sure our sleeping kids didn't miss out on ice cream by putting it in with dry ice."
缺點： "Flight was delayed by over 4 hours. Food was dry and tasteless. No real entertainment system. Toilets old."

優點： "Trying to get to Zhengzhou China China Eastern has better seats and entertainment. While Beijing had a better lounges, Shanghai weather is better and less likely for delays."
缺點： "Shanghai PuDong First class lounges are lacking compared to other airports. Feels like a small 3rd tier city"

優點： "I like that we got a snack it wasn't much but it was okay"
缺點： "They couldn't check my baggage through to Calgary so I had to pick it up at the Shanghia Airport which was a massive hassle! Making my trip far more difficult then it needed to be. Also there were no movies or any type of entertainment."

優點： "Price"
缺點： "Flight was delayed an hour (usually it's longer), but that seems to be the case with most domestic flights from Shanghai. Not the airlines fault."

優點： "THANKS FOR GIVING US THE BEST POSSIBLE PRICES AMD EXCELLENT CUSTOMER SERVICE WE WILL KEEP USING KAYAK FOR EVER ☺☺"

優點： "The food was edible"
缺點： "After boarding they made us sit in the airplane for three hours before taking off for unnaounced reasons. They were very unhelpful with questions or concerns of the passengers, and would not let us get off the plane (where a much more comfortable waiting area was). It was 2 in the morning, which made it worse, and I missed my connecting flight as a result. The airplane seats did not recline."

缺點： "They lost my luggage, told me they couldn't find it for days and that they weren't responsible for returning it to me, and they gave me no stipend to buy soap, toothpaste etc so I had to cover all these expenses myself during the 2 days until I finally got my bag back."

優點： "Nice staff"