每天清潔，並在 台北飛往 明尼阿波利斯的機艙內安裝HEPA高效濾網
優點： "Crew service was amazing - so diligent and courteous. They were incredibly well trained and I would rate their service level as being one of the most competitive within business class in Asia."
缺點： "Seats were reasonably comfortable but not as spacious in design as in other business class cabins, so that could be a concern for some travelers. Also, I was not able to convert the main menu of the entertainment system to my preferred language so it was a bit difficult to navigate (that being said, they provided a card that guided me, so it was still usable, and the entertainment selection was good!)."
優點： "At least it was delayed so we could make it to SFO."
缺點： "The American Airlines flight was delayed so the delayed flight from Honolulu could make it to Los Angeles and not subject AA to additional complaints. We arrived at close to midnight and worried about getting the car out of the parking lot without incurring additional charges of and additional day. The food was not great."
優點： "33" seats"
優點： "It wasn't JAL it was American."
缺點： "If the flight was on time."
優點： "Crew was amazingly nice, friendly and very helpful..."
缺點： "The 767 business class seat from Tokyo to Jakarta could be better. Movies and other entertainment needs more variety. Not enough movies..."
優點： "Crews were amazing."
缺點： "I feel like this is Japan Airlines’s chance to present some great actual Japanese food in flight and instead it was a tuna melt and macaroni salad. Just saying."
優點： "Food was good. Good leg room. Smooth flight."
優點： "Quick flight"
優點： "Everything was great"
缺點： "Lower the price"
缺點： "Please contact me immediately!"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "The flight attendant and staff was extremely nice and accommodating. Japan airport is updated with excellent facility and flight transferring was easy."
優點： "The staff were fantastic nothing was too much trouble and great fun attitudes."
缺點： "No entertainment systems."
缺點： "Missed flight due to medical emergency"
優點： "服務 電影 雪糕"
優點： "JAL is great!"
優點： "From bathroom amenities to food/drinks on board. Japan airlines knows the meaning of service and I had a very pleasant flight."
優點： "The flight attendants were amazing, caring and helpful."
優點： "Very friendly crew!"
優點： "Excellent crew,service and great food."
缺點： "It was little bit warm during flight. There were several other passengers that c/o the temperature being too warm."
優點： "I like the food best.."
缺點： "Hope there will be more tracks from arashi."
優點： "Very comfortable plane, even full. Polite crew."
優點： "Service was amazing. Flight attendants were very..attentive!"
優點： "Business class seat was good."
缺點： "Temperature was kept too hot to sleep comfortably. Service a little slow. It took almost 3 hours to finish the first meal."
優點： "Nice and quick flight, had a free space next to me on plane"
優點： "The crew Service"
優點： "The workers are always wonderful."
缺點： "Food was not as good as in the passed."
優點： "Food & entertainment"
優點： "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."
優點： "The food was excellent and the stewardesses were extremely attentive and helpful."
優點： "When I checked in for my connecting flight from Tokyo Narita to New York, the crew said there was no more seat on economy class. She was making sure that I got on the plane by placing me on the premium economy seat. I appreciate the effort and the courtesy of JAL."
缺點： "The meal and dessert were served at the same time. Too much food all at once."
優點： "prompt check in , ample baggages allowances, food and overall steward services."
優點： "Great friendly service on jal... my wife and I got lucky and we're bumped to business class. Would fly with them again 100%"
優點： "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."
優點： "The food and plum wine. The entertainment packet was nice too!"
缺點： "The folks coughing on the plane."
優點： "Staff was great and everything went according to schedule."
缺點： "The food was bad, but this is my first time having such bad food on JAL."
優點： "The service was excellent and the food was awesome as always!"
優點： "The best airline I have flown in. Plenty of room and the in-flight service was excellent."
優點： "flying JAL is always a pleasure. The flight attendants are consummately professional and the entertainment system is top notch"
優點： "Great flight attendants"
缺點： "Japanese food not great"
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
缺點： "My seat was not comfortable and it was uncomfortably warm."
優點： "Japan Airline employees are courteous and gracious. The plane and seats were comfortable, and they offered complimentary food and movies. I would definitely fly this airlines again."
缺點： "There was nothing I didn't like about this airlines."
優點： "Plane is comfortable"
缺點： "AA attendants were aloof, too busy talking to one another to notice passengers. Service was slow. I felt as I was an inconvenience to the staff."
優點： "An airline that thinks about consumers and then delivers a premier experience. Fly no one else to or from Japan."
缺點： "There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable."
缺點： "Selecting seats online"
缺點： "The planes are pretty outdated especially the connecting flights from Narita to HKG"
缺點： "You could have given me a refund or credit for a flight I told you I had to change 3 months ago. I won’t use kayak again."
缺點： "On time is always nice. Overbooked someone in my seat when boarding. On arrival sat for a while to get into the gate on a flight that was already 90 minutes late"
優點： "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"
優點： "The crew was so kind and helpful, the kind of people I wish that I could have spent time to get to know."
缺點： "It would have been really nice to have taller seats. I’m only a little over 6’3” with shoes on and the seats were still quit short and uncomfortable for me."
優點： "Food was good"
缺點： "Disappointed with some of flight attendants. ANA used to provide best customer service."
優點： "A taste of Japan food."
優點： "Staff and crew were great. Very accommodating."
缺點： "I unfortunately got placed in the middle of one large person and one person who had a strong body odor. Unfortunate but it happens."
優點： "Everything about this airline made my flight pleasant. The staff were polite and accommodating"
優點： "Economy seats were spacious and same size as Economy Plus seats of United. Clean. Crew was amazing, helpful and friendly."
優點： "Ground staff and in-flight crew were excellent. The food was very good. The business class seat was comfortable."
缺點： "Got flagged for secondary screening prior to boarding, although it probably wasn't ANA's decision. Video quality of the In-flight entertainment wasn't that great. The AC power plug could have been in a better spot. My power adapter would not fit."
優點： "Everything was as I paid for. All the planes left on time. No issues."
缺點： "What can you expect in economy?"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Crew was very nice and accommodating ... refreshing change."
缺點： "Hoping for different movies on the long flight back...and less R rated ones...some different games (like trivia) would have been nice."
缺點： "It was a packed flight. I'm assuming that given this, I could not change seats. While the ANA staff were helpful, I myself had trouble on this flight and became unwell. I sought help from ANA upon landing and received it."
優點： "The seat, service and food..all is great as always."
優點： "The food and staff were great."
優點： "After some considerable panic at losing my long confirmed seat assignment as a result of weather problems in Tokyo, the doors ended up closing with at least 20 empty seats in coach. (Boeing 777-300)"
缺點： "Although it is served with care, the food on ANA (in coach) ends up being a bit too Japanese. I understand this carrier needs to cater to a broad cultural and geographic audience, but I think they make it too complicated. Giving meal service a decidedly Japanese angle results in main courses that are mush, and sides that are OK. Good yogurt, decent fruit, delicately prepared salads, delicious cookies and hagen daz are pretty simple and make the meals fun. (especially since chop sticks are always included), but the ovens turn the main courses into a stinky and kinda nasty thing. I wish they would simplify."
優點： "It was fast and the crew got right to it as far as take off and getting home."
優點： "Everything went well. ANA customer service wonderful, both at the counter and on the plane. Loved the meals, and fun to watch the available movies and shows at your seat."
優點： "Huge plane with nice leg room and space. Attentive attendants with excellent service."
缺點： "Didn’t care for the food nor movie choices."
優點： "Everything was fine"
缺點： "The seats hurt my butt"
優點： "People the staff was nice and tried to be helpful"
缺點： "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Service was great, food was decent. Bumpy ride though, plane felt "old"."
缺點： "Everything was good. Only thing I could say is the plane felt outdated."
優點： "Enough room for relax, I love this one"
優點： "My flight was really comfortable, thanks"
缺點： "The thing I didn't like it was when I was in Tokyo I stayed overnight I didn't know what I expected for first timer like me I wish they give me some kind of a voucher food, nothing big but I really like in Tokyo though thanks"
缺點： "Felt very cramped, seats very close together, headphone jack comes out of the side of the armrest, should come out the front of the armrest, I busted the ends off of two of my headphone cables."
優點： "Very Comfortable Equipment"
缺點： "Vegetarian food options"
缺點： "meal choices"
優點： "They had a lot of Great Movies! I was able to catch up with Kong, James Bond, The Great Wall and much, much more!"
優點： "Flight was very good - enjoyed meal and entertainment"
缺點： "Signage at Honolulu airport is unclear - -difficult to find connecting terminal"
優點： "Good experience. Crew are kind and friendly!"
優點： "Courteous and friendly staff, clean aircraft and on-time schedule."
缺點： "There was nothing I did not like."
優點： "Great flight"
優點： "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."
優點： "Good staff, good service, good entertainment"
缺點： "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."
優點： "ANA is always prompt, even when there are delays. The flight attendants are always kind and polite."
缺點： "Today's flight was delayed and set back arrival by twenty minutes."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "The food. the personable flight attendants. The whole experience is amazing."
缺點： "Lack of English movies on the ife. Mediocre headphones in business class."
優點： "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."
優點： "Great seats in business class. Lots of privacy. Great service as well."
缺點： "American style Food could have been better. Didn't try the Japanese food."
優點： "Food was good but not on every segment. Unlike many other airlines, ANA ticket counter team was very good. Japanese cabin crew etiquette & respectfulness are appreciated."
缺點： "Cramped seats. Narita has poor general facilities overall. Therefore ANA should offer a discounted lounge facility for passengers with more than 4 hours transit. (I read that lounge food is surprisingly bad. I used the United lounge instead.)"
優點： "Unexpectedly upgraded to business class - fantastic way to start a business trip... Food was amazing, and the seats and legroom are of course paradise compared with economy class - thanks ANA!"
優點： "The crew are very very friendly, helpful,fantastic service, all thing is good"
缺點： "I like in the future is thay have arabic person , i would like thay take care about his meal( halal food)"
優點： "Once again friendly and very helpful"
缺點： "Free wifi"
優點： "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
優點： "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
缺點： "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
缺點： "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
缺點： "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
缺點： "Not being 1 hour late"
缺點： "Staff rude and short"
優點： "Friendly crew"
缺點： "KLM lost one piece of my luggage"
優點： "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
缺點： "If I knew how to recline my seat earlier. I did try several times"
優點： "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
缺點： "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
優點： "KLM staff is great"
缺點： "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
優點： "I love the food"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Seating is tight. The crew was great !"
缺點： "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
缺點： "Larger meals."
優點： "The crew was very nice"
缺點： "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
缺點： "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
優點： "Crew was good"
優點： "Good food, friendly service"
缺點： "More trash pickup; only one round of beverage service"
優點： "Friendly and efficient crew. Flights were on time if not even early."
優點： "Nice crew pilot food and beverage"
缺點： "No wifi"
缺點： "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
優點： "Crew was excellent -kind nice and very attentive"
缺點： "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
優點： "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
缺點： "Except for the man next to me - great!"
優點： "Crew was great, very nice"
缺點： "Not enough legroom"
優點： "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
缺點： "The movie options, as well as music and TV options were limited. There were no electrical outlets."
優點： "Interior of the plane was clean. Smooth landing."
缺點： "Pilot did not avoid turbulence"
缺點： "Flight departed 35 minutes late"
優點： "Great on board service from a very professional crew."
缺點： "Can't think of a thing."
缺點： "We did not get two of baggage at the destination."
優點： "Arrived Early!"
缺點： "Left Late :-)"
優點： "Absolutely nothing!"
缺點： "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
優點： "Consistently high standards"
優點： "Airlines issue"
缺點： "Profiling certain customers"
優點： "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
缺點： "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
優點： "Cabin Crew was awesome."
缺點： "Entertainment System was not working and no Non-veg food option in flight."
優點： "Short-hop flight, fit for purpose."
優點： "was very quick"
優點： "Good multi media access and content"
優點： "Eveything is well arranged"
優點： "Great crew service. Among the best ever."
優點： "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
缺點： "Nothing! It was all great!"
優點： "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
缺點： "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
優點： "Good and plenty of food available."
缺點： "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."
優點： "Service was good"
優點： "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
缺點： "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
缺點： "Great flight"
缺點： "We were packed in during coronavirus. I am never flying American again. Profits over health"
缺點： "Made it a smaller flight. It was a lot of people on the plane! We could not practice social distancing"
缺點： "Flight was delayed several hours due to an issue with the plane. Didn't get to our destination until close to 2am."
缺點： "This is the second American Airlines flight we have had in less than two months where there was an issue with the plane and multiple delays lasting hours. I understand delays happen, but we've had two late evening flights turn into red-eyes while traveling with one of our children. Will not be flying American Airlines again."
缺點： "App continued to crash. Couldnt watch movies."
優點： "All was good"
缺點： "Nothing to complain about."
缺點： "I will never, ever book with Kayak again"
優點： "Busy but kind stewardesses"
缺點： "Please offer another snack option besides carboard flavored pretzels."
優點： "The crew was excellent. Grabbed me a blanket. Did not mind the small plane."
缺點： "Bumpy ride."
缺點： "As usual the small plane and bare bones flight service makes for a horrible flight 3 hours late 4th flight on American that has had insane schedule problems"
缺點： "Condescending staff, lackadaisical crew, pitiful excuses of why we were delayed."
優點： "On time, not completely full, good staff at gate & on plane"
缺點： "All good."
優點： "Boarded on time. Concierge met me at baggage check to direct me to the queue I needed. (Two days ago, no concierge, and I spent 15 min in the wrong line to check a special-handling bag.)"
缺點： "25 min to get from late push-back to throttle-up. Late arrival at destination."
缺點： "Tight seating"
優點： "Very comfortable, affordable, nice staff! On time. Will fly AA again."
優點： "Smooth Travel! AA is great"
優點： "Felt very quick, I supposed after a 15+ hour flight from Sydney."
缺點： "As always tight seats."
缺點： "The trip is still ongoing 6 hours after it was to have been over and we still have a couple more hours to go. I understand that things happen, but most of the problems today seem to have been preventable. First, our plane in Lihue was delayed for over 3 hours because they could not get a working fuel truck to fill the plane. Three hours? This caused us to miss our connection in LA, although just barely. We had to wait onboard so that we could use the same gate that our outgoing plane was departing from. If we had just been sent to a different gate we. Oils have made our original flight. So, they put us on a flight to Chicago because there were no more flights to Minneapolis. Then, once in Chicago the incoming plane was delayed and we sat on the tarmac for 40 minutes before deplaning. Then after an hour delay we were told the crew was on the ground and we were boarded. Sat in the plane for another hour, then we’re told we were still waiting for crew members that were delayed so we deplaned again. Another 90 minutes past and we got back on the plane and sat for another 45 minutes. We are finally pulling away from the gate. Hallelujah!"
優點： "The touch down at MSP. Was sitting over the wing and barely felt it."
缺點： "Was told carry on needed to be checked because there wasn't any more overhead room for my 9X14X16. So then I had to dig through it at the gate to remove lithium batteries and it took an additional 20+ minutes at MSP to get to baggage claim/wait/claim bag. There was plenty of room in overhead storage for my bag."
優點： "Crew; snacks are okay, but could be better."
缺點： "Coffee is always burnt; overhead compartments too small; too little space for legs."
優點： "Nothing. Still waiting on New Years to see if AA get us back to MSP"
缺點： "Made me check my carry-on because they claimed the bones were full and they weren't. Not even close."
優點： "Perfect quiet comfy flight"
缺點： "New cheap fare is honestly offensive trash."
優點： "Crew was friendly and provided good service."
缺點： "Seats are very small. Boarding process could be improved. Seems some people board out of sequence and it screws up the process of stowing luggage and getting to your assigned seat. These same people bring in large over sized bags that will not fit in the above compartment or underneath the seat. Charging these individuals for these violations would deter them from engaging in this behavior. You might also want to add to your instructions how to disembark the plane, some individuals think their schedule is more important and rush up the isle in front of others who are trying to get their carry on luggage from the overhead compartment. Losers!!"
優點： "I really like having the ability to upgrade to a more roomy seat the most. I am 6 foot 1in and leg room is so very important to me when i fly, it the difference between a good experience and a great experience. For just a few more dollars i was able to enjoy a great flight."
缺點： "I don't like not having the movies to watch on the back of the seats, although i do understand the cost cutting reasons. It's not a problem, just saying."
優點： "Fairly regular updates from Captain, approx every 15-30 minutes. Flight attendants were ok, performed duties as expected. Announcements were difficult to hear over sound system. I don't know if Captain and the flight attendants were soft-spoken, or if the volume was not turned high enough, but I could hear less than have of what was said over the audio system."
缺點： "On the plane for approx six hours. Sat for two hours at the gate, then another hour on the tarmac. Would have been more bearable, but AA's seats are sooooooo close together, that there is nowhere near enough room to stretch legs when weather causes delays. AA's seats are the most uncomfortable (in regard to space and lumbar support) of the three major airlines."
缺點： "it was an hour late"
優點： "Actually, I like that it was late because my first flight arrived late. The flight overall was very quick and smooth."
缺點： "The seats were covered in crumbs from the previous flight, but that's probably because of the hurry to get passengers on to the next flight because the plane was late."
缺點： "No priority boarding for people with babies and toddlers"
缺點： "The handle for the window shade was torn off"
優點： "The in-flight snack and the flight attendants on the flight were great."
缺點： "I tried to standby for an earlier flight on a first class ticket but I was told that's almost impossible as people waiting for upgrades have priority over me, so they may be able to get me a seat but in Economy. So, AA has no problem having a First Class ticketed passenger traveling in Economy and ticketed Economy passengers flying in First Class. Well, I do have a problem with that and didn't stand for it."
優點： "entertainment system on domestic flight is swesome"
缺點： "boarding took long time"
缺點： "Female attendant on 11/22 mpls>Dallas-Fort was very rude."
缺點： "3 hour delay - no compensation."
缺點： "After having my flight delayed 4 hours causing me to miss my connection, I was placed stand by on a different flight through another city so I could try and make it home on time. I was the first person in line for stand by, but the flight was full so I knew it was a long shot. Waiting at the gate, I was excited because one person didn't show and they were giving him a two minute wait time before I could board. During this wait time a woman passenger came over and said she had just been given a ticket change at the gate counter. The agent at the gate was furious because the flight was sold out and said the woman should not have received a ticket, but should have been placed on stand by. She went over and scolded the other agent for this mistake. Okay, so she should've been placed on STAND BY behind me in line. After the unprofessional arguing between the two agents, they both admitted it was a mistake and she should be second in line for stand by, BUT they did not honor this and placed her on the plane bumping me. Needless to say, I missed my connecting flight because of this and extremely inconvenienced my family and in addition had to pay an extra 75 dollars out of my pocket to keep my dogs at their kennel an extra night because I arrived home 5 hours after expected. I understand that flights end up getting delayed and the agents are doing the best they can to accommodate travelers, but admitting a mistake and not fixing it to make it right is unacceptable. I notified American Airlines of my situation and only received a form letter with enough miles to get me 1/8 of a flight. I don't even care about the miles because I don't plan to ever fly with them again, I want the money for the dog kennel I had to pay extra. I was visiting my husband who serves in the US Army causing separation from our family for long periods of time and this extra headache and expense due to the mistake of American Airlines was disheartening."
優點： "The crew's response was better than expected."
缺點： "Snacks were a bit too expensive."
優點： "Flight was on time, and arrived about 1/2 hour early into MPS!!"
優點： "Love the new entertainment on your own phone"
缺點： "Boarding took forever due to people's luggage in the overhead."
優點： "Why because my flight was delayed did I get moved to the last boarding group???? I was group 2 on my original flight... I feel as though I should've kept that status. Subsequently... I was forced to check my roll on carry-on. I also was forced to wait at baggage claim in msp. I purposely traveled with carry-on items to avoid this issue! Not happy..."
缺點： "See above"
優點： "Uneventful, except for a malfunctioning getaway in MSP which caused a very brief delay."
缺點： "It was freezing."
缺點： "Requested for wheelchair assistance but none provided?!!"
優點： "Did not travel from Phillies to Minneapolis. Due to change in program."
缺點： "Two hour delay due to mechanical issue was a showstopper."
缺點： "A passenger seated next to me threw up all over me as we landed. We were seated towards the back, we should of been let out first because when I say threw up, I mean he THREW UP!! And the hosts looked less than pleased and just handed us paper towels to clean it up. Just not very friendly."
優點： "This one at least flew off the runway soon after closing its doora"
優點： "Comfortable seat"
缺點： "There wasn’t much for social distancing. Was kind of disappointed."
缺點： "Sits not suitable for long distance travel"
缺點： "Transfer from international (T5) to T1 at O'Hare is very unpleasant..Generally O'Hare is a terrible airport."
優點： "Smooth landing!"
缺點： "Late 30”"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
缺點： "1 hour late"
優點： "Respect and support"
優點： "Crew was good. Could watch movie on phone. Arrived early."
缺點： "No seat back entertainment. Didn’t offer lunch options, just snacks. Barely made it to boarding due to previous United flight being delayed. Appearently, since we arrived early, was no staff at gate so couldn’t de-board."
優點： "Still made it home on schedule."
缺點： "Delays. Original schedule from SFO to MSP was changed without alternatives."
缺點： "Lost my bags..."
優點： "Standard beverage and small snack service"
缺點： "There’s a guy cree that is rude."
缺點： "The flight was delayed for nearly 3 hours!!!!"
優點： "Takeoff and landing were so smooth they were nearly imperceptible."
優點： "Temp was comfortable, not freezing cold like on other flights I experienced"
缺點： "The delay!!"
優點： "Was clean and nice"
缺點： "Everything was good"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Need more free snacks"
優點： "Snack, mints"
優點： "Everything went well, landed early, crew were helpful. Could ask for better."
缺點： "Nothing to say here."
缺點： "Many delays I can't believe you're making people pay now $25 to check Carry on bags. That makes me want to use Delta every single time"
缺點： "That no one told me about the mandatory $25 luggage fee even for a carry-on bag. Very dissatisfied."
缺點： "You cannot check in online so you have to wait in line for an agent to check you in. The fare only allows you a middle seat. There is really not much good about this low fare. I'd rather take a low cost airline then get treated like you get treated on the basic economy fare."
優點： "The crew was very nice and no one got beat up."
缺點： "In-app entertainment is better than nothing. But free wifi would have been great. And the seats are horrible and hurt my neck and back."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
缺點： "It was delayed"
優點： "Email alerts, day before check in, efficient and friendly boarding experience."
缺點： "Tight seating, sat next to bathrooms."
優點： "Quick to dapart"
缺點： "Quick to de-board"
缺點： "See above."
優點： "Nice plane"
缺點： "Rock hard seats"
優點： "Same as above"
缺點： "Same as above"
優點： "Everything went smoothly and quickly, (e.g. check in, baggage, seat and storage) Staff were helpful and friendly."
優點： "First of all, the crew was amazing. I had just been traveling for about 20 hours and I had a seat towards the back of the economy section. After traveling that long, I was getting antsy to be at my destination, and I asked the gate agent if she could bump me to a row towards the front of economy- thankfully the plane wasn't full, and she was able to! It's the little things like that, that are what make me fly United. Also, the cabin crew on the flight was great! Of course, the economy section of the plane wasn't an ideal amount of space, but come on- it was an hour flight, and they did a good job of trying to spread people out so that the rows weren't packed."
缺點： "Boarding took a little longer because the plane was being cleaned. I believe they said the overnight flight got in a little late and they still had to clean the plane. We boarded late, but still got to our destination early. Negative turned into a positive- you can't beat that!"
優點： "Same as above"
缺點： "Same as above"
優點： "Was given a couple of blankets that I asked for. Everyone was very professional. Very accommodating."
優點： "Gate agent moved us to first class due to lack of seats in main. Nice to see they can do that."
優點： "How a passenger emergency was handled. We were kept very well informed"
優點： "The landing was not good as we had turbulance. Other than that, everything was good."
優點： "The crew was excellent, mindful, courteous at all times. The food was warm, well-cooked, fresh with a variety to please most eaters."
缺點： "The seats were a bit worn and mildly uncomfortable, but otherwise the flight was incredibly enjoyable."
每天清潔，並在 台北飛往 明尼阿波利斯的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北飛往 明尼阿波利斯的機上會提供口罩
從 台北飛往 明尼阿波利斯的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北飛往 明尼阿波利斯的彈性機票