- 找便宜機票？我們用戶有25%，找到以下價錢或更便宜的台北到日本來回機票：飛往沖繩單程NT$ 1,975，來回NT$ 4,257, 飛往大阪單程NT$ 2,292，來回NT$ 5,048, 飛往東京單程NT$ 2,616，來回NT$ 6,093
優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "even though middle seat, there was enough leg room to rest comfortably."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
優點： "服務 電影 雪糕"
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
優點： "Economy seating the best in the business."
缺點： "Old movies"
優點： "Great flight, great food (Hagendaus Ice Cream was a great treat)"
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
優點： "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."
優點： "They were good at helping with problems being it was my first time on a plane."
缺點： "The food was ok but not very good for as the meals go but they did fill me up with drinks lol"
優點： "The food on this flight was horrible. Big disappointment. Usually, the food on Japan Airlines is wonderful. However, on this flight, the food was a crab/mayo sandwich with yogurt. However, the service was wonderful, as always."
優點： "The service is excellent and the quality of food is much better than most international airlines. Haven't used Japan Airlines in years but their service has been exceptionally consistent."
缺點： "Outdated entertainment system and the not-so-clean restrooms (perhaps due to a full flight or that passengers are just plain dirty)."
優點： "The aircraft was excellent."
缺點： "The service could be bit more personal for a long 13 hour flight."
優點： "Clean and nice staff"
缺點： "Seats separated from my friend for 14hrs."
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
優點： "All was efficient but no standout"
缺點： "Nothing was bad enough to mention this column"
優點： "Great service. Great in flight entertainment. Served a meal. Had USB charge port. Spacious even though I was in the last row."
缺點： "Wish they offered a vegetarian meal, however the food was great and I still was satisfied with the parts I could eat."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed."
優點： "Great flight, great staff. The food wasn't bad either."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."
優點： "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."
優點： "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."
優點： "The check-in was flawless and gave me accurate information about my luggage being checked all the way through. I had an overnight layover in Tokyo and they handled my luggage the way I expected."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "The flight attendants were so nice and gave a gift to my wife and I when they found out we were traveling for our anniversary! Everyone was so respectful and the food service was awesome. We even flew economy and had a great time!"
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
優點： "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
缺點： "They every bad customer service, I never seen before"
優點： "The flight attendants were very kind and attentive."
缺點： "A bit hard to get in and out of my seat 8A. But the seat and bed itself were comfortable."
優點： "The service on this flight was excellent.First class service in the economy section."
優點： "Good in flight entertainment options. Great food and plenty of it. Service was top notch. No complaints."
優點： "The flights were generally ok. Flying coach.."
缺點： "My round trip had a total of 5 legs.. I had to get my luggage at every stop. I only had one destination so I was not expecting to get my luggage at every stop."
優點： "The whole price was wonderful I like everything about it"
缺點： "There is nothing to dislike about the flight"
優點： "The crew was very nice and solicitous and helpful. This is my third trip with JAL and I. Happy about it."
優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
缺點： "Food so-so boxed ramen very poor bottom of the seat after 5-6 hours very hard and uncomfortable"
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
優點： "It seemed more spacious. Food was pretty good."
優點： "checking in at chicago ohare ord was a nightmare.there were only 12 of us in line yet the wait exceeded 1 hour , we watched as the airlines next to us processed well over 150 passenger's while the japan airline moved slower than snail sex. it was painfully beyond slow."
優點： "on time"
缺點： "Food was below standard."
優點： "great service and help with everything!!"
優點： "Overall a good experience. Even with the unusual dislikes on this particular trip I would fly again on JAL. I would give this trip a 9.4 / 10."
缺點： "Checking in 48 hrs in advance with no aisles or windows seats for selection. Being stuck in the middle seat 26F for 9 hours. Discovered in LAX that my luggage tags were improperly tagged in TPE. I had someone else's luggage tags on my bags going From TPE to KIX to LAX to Houston instead TPE - KIX- LAX- Austin."
優點： "The first meal was awesome! The second one was so-so."
優點： "Food was good."
缺點： "Not enough soft drinks and ice has to be asked for."
缺點： "Being notified in advance that the flight was going to be delayed 40 minutes instead of waiting until the scheduled boarding time to say there was a delay and the delay time was undetermined."
缺點： "I’ll use Korean Airlines again!"
優點： "Plane in excellent condition. Service outstanding."
缺點： "Nothing special about the food, but it's not a big deal. Would fly them again."
缺點： "More water"
優點： "They are always friendly and comfortable seating"
優點： "The crew was awesome. They were attentive. The always said they were sorry as the went down the aisle with the cart. They made sure they didn’t disturb you while you were sleeping. The food was awesome. I can’t explain it you have to go on a trip with them and experience it."
缺點： "Seats could always be more comfortable."
優點： "Boarding services"
缺點： "On-line cellphone app interface in mandarin version could be better."
優點： "service/food excellent"
缺點： "old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type."
優點： "Free food, 2 hot meals, including special kids meal that can be preorder. Free entertainment, blanket, hood service."
缺點： "My son's entertainment console had some issue."
優點： "Clean comfortable"
缺點： "Vegan meal option needs more veggies"
缺點： "The only thing that brought my rating of this flight down was the fact that it was so hot in the plane! From the moment we boarded, this plane was, for reasons we couldn’t figure out, stuffy and uncomfortably hot. My pregnant girlfriend did not particularly enjoy this flight."
優點： "Service was great. Food was good."
優點： "Excellent service and food!"
缺點： "A little bit crowded"
優點： "Comfortable flight with a nice crew. An overall good experience."
缺點： "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."
優點： "The crew was the best we’ve flown with bar none! We were in economy class but by the attention we received from the flight attendants , the food we were served & entertainment offered we felt like first class passengers! We highly recommend this airlines! We were very impressed and pleased from beginning to end!"
優點： "Got exit row seat. No extra charge."
缺點： "Everything was great"
優點： "Everything except the food option"
缺點： "No vegetarian option for the meal"
優點： "Food and assistance"
優點： "Staff are friendly and accommodating. Service is prompt. Entertainment is somewhat limited compared to other airlines, such as Delta, but they have a good variety."
缺點： "Only real complaint I have and I don't even know if it's a valid complaint but seats were small and the remote to control the in flight entertainment was broken."
優點： "All the flight attendants were very nice and they had amazing attitudes--especially on my flight going TO Hawai'i. All the flight attendants had smiles on their faces and they were always ready and willing to assist passengers. Every time they delivered something, they were always smiling; even when passengers asked for more assistance, the flight attendants delivered service with a smile!! Amazing!! This was my first time flying Korean Air, but it will not be my last!! My experience with Korean Air was fantastic!! I will definitely fly Korean Air again!! Thank you!!"
優點： "Seats more comfortable than other planes"
缺點： "Staff were oddly unfriendly and I was awakened twice"
缺點： "I'm not happy about the condition of my luggage. When I received my luggage, the latch to close my suitcase was badly damaged. Half of one of the latches was broken off! My suitcase was not locked in the first place so there was no reason for anyone to be so forceful with it."
優點： "I had a safe flight"
缺點： "The food selection was awful,and the crew was rude about altering if you didn't like what was available"
優點： "I loved the aircraft and the great service. They offered great food and the service was fast"
缺點： "Everything ok"
優點： "I took me to my destination."
缺點： "I bought a Korean Air flight but it was a flight with another airline Jin Air. I felt ripped off, i could have bought the same flight for a whole lot cheaper. Well, i learned another lesson about business and how bigger airline uses their name to sell flights. Never again for me."
優點： "Had a fantastic time, it exceeded my expectations."
優點： "Nice in-flight movie options. Friendly staff. Plenty to drink and enough to eat."
缺點： "Meal was chicken and rice and plenty to drink: water, coffee, soda. There was also pickled vegetables and tofu, but I was satisfied not eating those. Numerous intermittent announcements: [The usual preflight safety briefing, the mid-flight seat-belt and arrival eta announcements, the mid-flight turbulence and temperature comments, the customs-forms hand-outs, the duty-free inflight shopping opportunity announcement, the eventual apologetic conclusion of the duty-free, inflight shopping opportunity] together spoiled my calculated chance of finishing a short movie."
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
缺點： "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been."
優點： "Lots of room, most space I have ever seen in an economy class. Nice attendants and good food."
缺點： "Every Korean flight I had this trip was delayed. Created problems when Korean Air gives you 1 hour to transfer at Incheon. When transferring, all passengers need to go through security again and there are long lines. Airport attendants were not nice and made us ask people to cut in line. After running through the airport, we then find out the plane was delayed an hour to accommodate other delayed connections! They could have told us this before but only rushed us off."
優點： "Air Korea continued to be awesome"
缺點： "Still no laptop plug"
優點： "crew, entertainment, overall a great flight(s)"
缺點： "air so dry in cabin"
優點： "KA broke handle in my luggage and it was difficult to make them pay back some reasonable amount of money for that (my suitcase was just one year old) but at the end they did a lot. Love their metal cutlery instead of plastic ones. It's not only better to eat with them but also better for environment."
優點： "Boarding was like any other airline, but once you got on the plane everything was at least a step above the US Air flight I just got off of."
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "While I slept for part of the flight they placed a note telling me that they let me sleep and didn't want to disturb me."
缺點： "There were no outlets on the plane to charge my devices and it was very cramped in my seating area."
優點： "Service, comfort, and seat room."
缺點： "Everything was enjoyable on return flight"
優點： "Food n staffing"
優點： "I loved the caring & attentiveness of all the flight attendants, the individual videos for each seat, the spaciousness between seats, & the complimentary wine service. My flying experience in Coach felt like other carriers First Class. Can't wait to fly again."
優點： "Service counter check in was very helpful"
優點： "comfort, service, easiness"
優點： "Although I flew Coach, the flight attendant crew was outstanding. Polite, professional and extremely courteous."
缺點： "The menu selections were adequate.... video and entertainment left a lot to be desired."
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
優點： "Flight attendants were on point! Great service with other luxuries such as a USB charge port!"
缺點： "The flight was to short to enjoy."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Flight crew was friendly, quick to respond to questions, and very helpful. I was able to switch seats even though the flight was full. The food was fine but the menu for the return flight looked better still."
缺點： "The flight was 100% full. I took a redeye flight hoping to sleep a bit on the plane but I ended up not sleeping much. I am happy to take ANA on my return flight, which is not redeye. Also I will be happy to fly ANA again, but I would not take a redeye flight on any airline unless I was in business or first class which I cannot reasonably afford at the moment."
缺點： "Missed my flight over a misscommunication on getting to the airport. Thete was not sufficient time to arrive more than an hour early due to the fact Gimpo airport opens at 6am and the flight was at 7:45. When I arrived I was not allowed to check in or board and no one wanted to help me find out what to do. They suggested I call my ticketing agent. Thankfully they were helpful but they mentioned the ANA SHOULD have helped me find the next available flight but the representative kept repeating it was not her job. Finally she looked and said there were no available flights and tried to push me to buy another ticket through another company. My ticketing agent helped after she heard what happened and rebooked my flight for the next day. Hopefully everything goes smoothly but ANA staff at Gimpo were a bit of a nightmare to deal with"
優點： "Friendly and helpful airline staff and flight attendants. Efficient boarding. Departed on time. Great in flight service."
優點： "Almost everything was good"
缺點： "Check in was complicated."
優點： "Ana crew always excelant This round was a little less sweet n outgoing than in used to. But still did there job well."
缺點： "Food as with crew as well as movie selection Yoon seemed a touch below the high standards in used to."
優點： "Great customer service and very kind staff!"
優點： "All staff were very helpful and polite!"
優點： "Best leg space, new air crafts, kids gifts"
缺點： "Food choices are very average. Nothing for vegeterians if you do not order in advance. English language accouncements were not clear at all - not great for an international flight"
優點： "very comfy, great ground handling crew"
優點： "Food legroom service friendliness"
缺點： "Could not view flight info on map"
優點： "Love the service provided by the flight crews. The landing was smooth and quick."
缺點： "Flight was delayed and the crew announced the same thing about it twice."
優點： "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."
缺點： "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."
缺點： "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."
優點： "Ana is the best"
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "Light food but breakfast could have been more substantial only one chicken sausage?"
缺點： "Turbulence Lack of privacy with seating Lighting from other monitors disturbs someone trying to sleep"
優點： "Very nice flight. The plane was in great shape and the stewardesses were very nice."
優點： "Everything but the food menu. But it's okay. I usually order Hindu meal."
缺點： "Nothing except food menu. The standard menu does not change very much. It's always very similar."
優點： "Staff are very attentive and helpful; the entertainment system is top class"
缺點： "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."
優點： "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."
優點： "everything was so smooth!!"
缺點： "entertainment : wish there were more japanese comedies!!"
缺點： "Not enough English movies/tv shows"
優點： "In-flight service from staff was excellent as always, food is good but not outstanding (but let's be clear this was economy class), movie selection is good."
缺點： "From Japan to other places they're always organised, but boarding in London was a little chaotic which is a common problem for ANA flights in other countries *to* Japan - they hadn't set up signs properly or made clear announcements for families with children, First Class, Business class boarding etc. The First Class/Diamond status queue (not for me!) was actually set up in front of a supporting pillar, basic organisational things like that. On balance though, still a top-class airline."
優點： "The plane was new and the seats recline quite a bit. The movie selection was solid (though disorganized)."
缺點： "The food service was a plastic bag of goodies (bag of chips, water bottle, toblerone, kit kat, pastry) - what?! The turbulence announcement was made once in english and japanese by the auto-plane service followed by the crew announcing it again in both English and Japanese. The same was done with the duty free. The plane pressure also felt very strong and cause discomfort for the wife. The movie selection was solid (but badly organized) and the TV show selection wasn't terrible. It should all be better. Come on ANA! Contact me for recommendations."
缺點： "The seats were uncomfortable to sleep in."
優點： "I liked my aisle seat. The plane was clean. Crew professional. Temperature comfortable. Pillow, blankets, and headphones given."
缺點： "No instructions on how to use the remote for the television."
優點： "The plane they used was B-787"
缺點： "There was no entertainment flight system. The seats were also skimpy as it was a domestic flight"
優點： "I never find any problem with their detailed and kind treatment and service.Attendants are always smiling, efficient and pleasant."
優點： "The service is always top notch from the flight attendant, food is better than most airline and toilet is always clean. I could get a good seat with the leg room at my request."
缺點： "Entertainment, the variety of film is quite limited but they have good Japanese movie."
優點： "I liked that they feed us good food, and we were feed several times. We were also offered several drinks, and all the flight attendants were extremely nice. We would fly Ana airways all the time if given the chance. Seats were very comfortable and spacious."
缺點： "I liked everything, everything was excellent"
優點： "Overall everything was good... Good food, comfortable and new plane"
優點： "Service and food was great, the price of the flight was good and overall, the flight was pretty smooth."
缺點： "Can't think of anything negative."
優點： "The movie selection and food served were pleasant surprises."
缺點： "Sore butt after 10 hours , but that's hardly anyone's fault. No complaints about my experience. 10/10"
優點： "Best flight I've ever had"
優點： "Time no delayed, Crew very nice, Nice and clean aircraft."
缺點： "No ice cream serve on board"
優點： "Quick boarding, comfortable seating and amazing flight crew."
缺點： "The flight crew was great. Also there was more then enough in flight entertainment for the entire flight."
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
缺點： "Wish it was easier to book gluten free meal"
優點： "Food and service"
優點： "Food and service was excellent"
缺點： "Aircraft airconditioning was quite hot."
優點： "The flight crew heard word we were headed to Japan for our wedding. They quiety prepared a card and a beautiful bouquet made out of candies and straws. Absolutely brilliant and so sweet to receive such a from-the-heart gift. Thanks to the wonderful staff on the March 31st 2016 flight. We were truly blown away and so grateful for the wonderful service and welcome."
優點： "Great entertainment selection and food"
優點： "Ok price"
缺點： "I booked the flight and my seats.. When I got to my actual flight they didn't have my confirmation of seats and got separated from my sister. I called to complain to the actual airline and it turns out it was kayak who did my wrong. Very unhappy for 11 hours."
優點： "extremely polite and well organized"
缺點： "Everything was perfect excellent service by the crew."
優點： "Crew was very interactive with my 2 year old."
優點： "Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had."
缺點： "More movie choices. Game choices and cartoon series for kids"
優點： "Crew was nice and food was not that bad either"
缺點： "Change the color of the seats. Brown is not that nice"
優點： "Such a pleasant flight compared to the 3 other flights I had taken on this trip. The crew were friendly and food was delicious!"
優點： "Sits are a bit bigger than other airlines. Food tasted better and treatment was great as well."
缺點： "The touchscreen for entertainment was a bit off. From both flights using this airline, that was the main issue in comparison to other similar airlines."
缺點： "2 hour delay from Incheon to Tokyo. Messed up our travel plan a bit."
優點： "Even coach had plenty of room"
缺點： "Appreciate that there was food in flight but the taste left much to be desired. The entertainment selection was extremely sparse and could have been much better with English subtitles."
優點： "This is a good airline. Connections short but all the luggage made the connections. They are a bit limited with English but it did not present difficulties. Much better than American-based carriers. Very respectful crew. One of two carriers based in Korea. Comparable to Korean Air but less expensive in our ticketing."
缺點： "Entertainment is limited compared to some airlines but passable."
優點： "My husband and I were so hot during this flight! We originally had bulwark seats, then were changed to a "better " location. This new location had no air vents above it, while all the other seats did. People around us were using blankets, while I was fanning myself. We couldn't use our neck pillow...it made us hotter. I dread the return flight!"
缺點： "See above The food was good."
優點： "Crew was very friendly and accommodating, even on a short flight. Food was also great."
缺點： "This plane was a bit older so I had issues with my seat--controls for the leg rest and to lean the seat back were jammed so I couldn't adjust during the flight."
優點： "Upgrade to business class"
缺點： "No alcohol"
優點： "Our flight is only Incheon to Narita and later that night our final destination is LAX. I have checked in to Singapore Airlines the day before our flight. While checking in at the Incheon airport, the ground attendant ask me for my final destination. After a few minutes, shw mentioned that our baggage will be picked up at LAX. I was so relieved since this trip was 3 weeks with 3 50lbs luggage and 2 10 lb backpacks. I imagined going to Japanese Immigration again and explaining the reason for the entry. Because of this our layover is seamless. Star Alliance made it so easy for us to take their airlines anytime. Kudos to Star Alliance. Oh, the legroom is roomy for Economy! Nothing can compare with their airbus. I am only 5foot1inch and its like having a lounging chair. My husband whose 5’10” is happy with the space. Thanks for thinking of your passengers!"
缺點： "It is minor thing only. Their headphones does not work. Which is not an issue since I always bring headphones and buds for our long haul flights!"
優點： "On times"
優點： "Prompt efficient service."
優點： "One of the better business class rides I’ve had. Excellent, attentive service, smart layout, all the right small touches"
優點： "The attendants were very nice and the food and drinks service was good."
缺點： "The seats are pretty uncomfortable."
缺點： "Entertainment headphones did not have good sound quality; there was no option for English captions for most of the movies."
優點： "Same comfort as my flight from Honolulu to Seoul."
缺點： "The technology of the in-flight entertainment console. Outdated and less movies to choose from."
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
優點： "Great airline, plenty of space. Crew was super nice and helpful"
缺點： "Airplane food isn’t great where ever you go"
優點： "On time. Decent food for a 2 hour flight."
缺點： "Plane a bit on the old side."
優點： "Comfortable journeys without getting tired"
優點： "Meal was surprisingly fresh & tastey."
缺點： "Seats not comfortable. Entertainment system minimal selection."
優點： "The plane interior was in much better shape compared to my other Asiana trip. Flight attendants on this plane was much more courteous compared to my other asiana flight"
優點： "Food given even though it was a short flight"
優點： "Good attention"
缺點： "The flight from Korea to San Francisco was so late more than 2 hours"
優點： "Everything's was excelent. I was happy to chosen Asiana Airline"
優點： "Friendly crew good ife. Economy will never be spacious but they manage to make it comfortable."
缺點： "Chicken burrito on an intra Asian flight?!? Was looking forward to something Asian."
優點： "Flight was great, food was what you'd expect but above average if you have no expectations. Crew was nice and entertainment had a wide selection of recent movies. Comfort was ok and complimentary blankets could be requested."
缺點： "Only issue I had was the person siting next to me putting their elbows and feet into my portion of the seat. Asked her to move and she complained. This is an expected attitude if you fly anywhere with mainland Chinese passengers . If escalated it would result in her screaming and complaining. But it is an Asian airline and I can't control the passenger who choose to fly so I can't complain too much. Still would recommend to friends."
優點： "I didn't expect there to be a meal & in-flight movies on what I considered to be a relatively short flight. It was a nice treat!"
缺點： "No good Korean movies to watch."
優點： "Seats are comfortable. Food ok"
優點： "Entertainment was good, legroom was good, staff was very friendly both at the check in and on the plane"
缺點： "I wasn't able to check in online, kiosk didn't work for me, and had to wait in several long lines before I finally got my ticket in hand. The help was lost among the crowd and it was unclear where they were and how they could be flagged down."
優點： "Two and a half hour flight but full meal still served. Good selection of movies."
缺點： "Cramped seating"
優點： "They kept changing the flight schedule on the spot and kept us waiting at the airport. Some of the flight attendant s of asiana airlines were rude."
優點： "The company called one travel agency quoted $1,000.00 per ticket from Vancouver to tokyo. I purchased 3 tickets but in about 3 weeks later I find out that they cancelled it. I complained about it and they asked if I wanted to purchase the same tickets from the same flight and seas for $1,500.00. Because I wanted to save $50 (Air Canada was $1,050.00 through Travelocity at the time), I had to pay $1,400.00 for Air Canada ticket 3 weeks later. I will never fly ANNA or deal with travel one. Even though it is a little more expensive I will only deal with reputable company such as travelocity."
優點： "Staff was friendly"
缺點： "The meal selection and seats are not comfortable. It would be nice to have wifi and phone chargers on all flights"
優點： "Asiana staff are not trained in medical issues such as what to do when a passenger complains they are feeling weak from low blood sugar/hypoglycemia conditions. It is common for people with low blood sugar to have blood sugar drops while flying. The condition is dangerous if not handled properly but can be remedied very easily by simply increasing a passenger's intake of protein (such as chicken or beef) and carbohydrates, such as rice (but not white bread or deserts, as those cause spikes and drops in blood sugar). Basically, you only need an extra meal. I told a crew member about my condition and said I simply needed a second meal. She gave me a problem about it and at first refused. She understood the English words low blood sugar, but she was obviously not trained in that common issue. I was ready to pass out due to a drop in blood sugar and only when I threatened to file a lawsuit in a U.S. court against Asiana (as I anticipated passing out) did she react. Within a few seconds after I mentioned a potential lawsuit, she got me a second meal of chicken and rice. I ate it and the protein and carbs stabilized my blood sugar for the rest of the flight. It's a problem easily remedied but I had to argue with the flight attendant to grant my very simple but very necessary request. Asiana needs to comply with the norms of global carriers and train its staff to understand such comment conditions as low blood sugar. U.S. and European carrier understand this condition very well, and their crews are trained in how to handle it by simply giving extra food. Asiana needs to comply with modern, global norms."
缺點： "If you have low blood sugar dont take Asiana. Crew not trained in this simple medical issue."
缺點： "When I missed a flight due to a missed connection this airline refused to rebook my flight directly. I had to go through just flying.com who were just as incompetent. I will never use KAYAK, justfly, nor Asiana airlines ever again. Poor customer service."
優點： "I particularly liked the seamlessness of the experience - from the downtown checkin and getting a boarding pass at Seoul station, taking the AREX, the efficiency and competence of the front line personnel, etc. I will recommend Asiana and I would consider taking them long distance except that I am a goldcard frequent flier with American/British/Cathay for many years now. Chicago talks about seamlessness in its airport experience but its train-to-the-plane is the chronic weak link."
缺點： "Nothing - I'd tell you if there was. I didn't bother with entertainment for a two-hour flight and I was already well into a really eloquent novel (I'll Be Right There) by Kyung-Sook Shin; check it out"
缺點： "Asiana Airline allowed a drunken passenger sit next to me. Everyone can smell and knew that he is drunken. The 1st thing he did after sitting was drinking alcohol from his pocket. Yes, one of the staff came to him and got the drink from him. But, he talked me for about 4hours nonstop and made me uncomfortable at all. Other passengers around me saw him because he talked too loud. I expected that they would offer me another sit and left him alone. During 10 hrs flight, I had 2 Tylenol capsules because of the smell of the alcohol from him. It was REALLY hard time for me to sit next to him during 10 hrs. DO NOT ALLOW A DRUNKEN PERSON TO GET ON A PLAIN FOR OTHERS."
優點： "Service is good."
缺點： "Trying to make everything online and was not being able to make it easily. Confused in infirmations."
優點： "It's hard to say anything was good when the flight was cancelled."
缺點： "6:40pm Friday flight was delayed 2 hours, and when we finally boarded, pulled away from the gate, and were ready to takeoff, they announced the flight was cancelled because they can't meet the curfew at Narita Airport. Took us another hour to deplane, and another hour to go through immigration and customs (yes we had to do it again), and get our bags. Then they sent us to a hotel 30 mins outside Seoul (they told us it was 20), gave us a Lotteria fast food burger and asked us to be in the lobby at 4:50AM (it was already midnight). Bus didn't have enough space for everyone so they had to call a van too. When we arrived at the airport after our 30 min ride, the bus dropped us off on the wrong side and we all had to walk 15 mins to the opposite end of the airport to check in. Since the rescheduled flight was the first flight out, the airport was super busy and security lines were extra long. After all those lines there was barely enough time to get on the plane. Summary: from originally scheduled time until wheels up I waited in about 6 hours of lines or just sitting around,1 hour of bus rides, slept 3 hours, and ate one lousy burger. All of this for what was supposed to be a nice weekend trip to Tokyo, which chopped down to a 30 hour stay in Tokyo. These guys should have known what time they can pull away from the gate to make curfew. There's no reason why we all had to go through this extra aggravation. Turns out Asiana has been making really tight schedules to accommodate the summer peak season, and they just can't keep up."
優點： "The staff were excellent and very kind and attentive."
缺點： "In flight headphones were way too big"
優點： "The food and service is good if you speak Korean, the flight attendant did not pay me much attention and the nice man next to me had to get my drinks for me."
缺點： "I flew four flights (layovers each way) and every single flight was delayed."
優點： "I had a great time during my flight from istanbul to Seoul . My seat didn't recline and cabin crew immediately helped and took me to a business class as an apology . They were very responsive to any time i needed help . And the food was amazing . Even the economy class gets gourmet meals ."
優點： "Food Entertainment Leg Room Staff"
缺點： "Only 1 Checked bag per person Too long to check in due to excess baggage, and dual passport for visa. Excess Bag Fees"
缺點： "flight was 30 minutes late, requiring me to run to catch a connecting flight."
優點： "Late departure but kept informed. Food good."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "the noodle snack and food was good"
缺點： "more leg room would be nice on a long flight"
缺點： "Delayed too much except that, everything was good"
優點： "When do you need help they always happy Helping"
缺點： "The best"
優點： "The departure and arrival times were good in order to sleep the night, and wake up in Tokyo refreshed. Cabin crew were fairly friendly, but not the Cathay of a few years ago."
缺點： "NONE of the business class center seats would recline. This meant in order to recline and get some rest, the crew had to dismantle your seat and release the locks manually. This meant the seat was in that position until time to land. So I had to make a choice to sleep or eat, horrible for CX."
優點： "Professional and friendly Crew & the movies"
缺點： "Too cold, seats to narrow, food not so tasty."
優點： "Very good"
缺點： "Very good"
缺點： "Don't delay"
缺點： "Seat was very uncomfortably"
缺點： "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
缺點： "short hall business class not comfortable - flight delayed as usual"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "The crew was readily available and was able to assist with everything needed"
缺點： "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."
優點： "The crew was so polite and kind!"
缺點： "I had no problems"
缺點： "Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off."
缺點： "I didn’t have a pillow."
缺點： "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."
缺點： "The seat was a bit small for me, legroom a bit tight."
缺點： "Too salty for the meal"
優點： "Smooth boarding"
缺點： "Air hostess did not offer hot drinks"
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "Upgraded seats"
缺點： "Same Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb."
缺點： "The crew service very lack"
優點： "早餐是粥 很棒"
優點： "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
缺點： "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
優點： "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
缺點： "Older entertainment system but not a big issue on a short flight."
缺點： "Incoming plane was late so that there off departure schedule. Flight to HK was late as well. Bad luck or bad scheduling?"
優點： "Not much, quick though"
缺點： "Plane is old, seats are terrible, hard awkward, strange seatbelt clunk of foam plastic, food was horrible, never saw the crew, it was hot, needed water has to go track it down, it was an overnight flight so not all the crews fault"
優點： "Overalll the flight was okay and the company crew is very helpful!"
缺點： "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"
缺點： "3h delay on the way in 1h delay on the way back"
優點： "There is actually meal between hkg and TPE. This is new."
缺點： "The cabin is just too warm."
優點： "מסך וסרטים ברמה טובה, המטוס עצמו חדש ובאיכות טובה. מרחק קטן בין הכיסאות מרגישים ברכיים בגב."
缺點： "היינו המומים - רגע לפני העלייה למטוס, בשרוול עצמו, לקחו את הנוסעים הצידה ועשו להם בדיקה גופנית ידנית. הכוונה מישושים מלאים בכל חלקי הדוף האינטימיים, ולפני שאר הנוסעים. החברה שלי היתה בשוק. הרי עברנו שיקוף בכניסה לטרמינל. ואין לי מושג אם זה בגלל שאנו ישראליים, אבל זה היה וולגרי ופולשני. הימנעו מטיסה עם החברה הזו."
缺點： "Flight delayed by 4 hrs. Food was horrendous."
優點： "Cathy service"
優點： "On time"
缺點： "Seat didn't recline"
優點： "Boarding was smooth."
缺點： "Cathay Pacific needs to work on improving their cabin layout for B777. The inside is quite outdated."
優點： "Great service attitude. Friendly with smile. Love their service"
缺點： "A short flight with just snacks. Seems downgraded the international flight standard."
缺點： "Our laugage is delay, service is worse than we never see."
優點： "Good leg room in coach. Comfortable seats."
缺點： "All good"