缺點： "I was not aware that I flew in Narita and flew out of another airport."
優點： "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."
優點： "New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen."
優點： "Crew was very friendly and the service was reasonably good."
缺點： "Seats were not very comfortable."
優點： "I enjoyed the selection of food and how it was mostly Japanese style. And the drink selection is very good."
缺點： "It is a problem of flying economy, but our seat space was a little tight. I would have enjoyed a broader selection of movies as well."
優點： "Cleanliness, spacious legroom"
缺點： "Serve coffee more"
優點： "Everything was good but we were not able to select seats on the leg from Tokyo to Nagoya until arrive at check in and by that time all seats assigned and we could not be seated together and had to have middle seats. ANA needs to work this out..."
缺點： "The sound for the entertain in seat 26G never worked....unsatisfactory for such a new aircraft “Dreamliner”, make it a dream."
優點： "The crew was not amazing and the plane was ok. Our flight to LAX NH106 was delayed 6 hours. We slept in the airline lounge and given minimal compensation."
缺點： "Place the passengers in a hotel rather than have us us crammed in a lounge where you can hear angry passengers arguing."
缺點： "Flying with ANA is awesome, the stewardesses are very nice!"
優點： "Check in is a breeze, the staff even helped me to load my luggages to the counter. Boarding is prompt and orderly. The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
缺點： "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
優點： "I would definitely fly ANA again they have a fenomenal service and I love the politeness of the crew"
缺點： "Noisy passengers, no paper towels in the toilets only thin napkins. Limited food options."
優點： "The stewardesses were kind and courteous, attending to every need with a smile."
缺點： "Not vegan/vegetarian options for meals. Also if you are able to upgrade from economy seating, do so! Your legs will thank you for it. L"
優點： "The crews' smile and politeness were excellent."
缺點： "The line was way long to check in at the Narita International Airport."
優點： "Staff were very helpful and the food was good."
缺點： "The place where we at, the aircon/ fan is not working, my husband and I tried but still not working, uncomfortable feeling for a long trip , prior to this we had a long walk to find our gate number because it's in the new building. Our plane delayed so we arrived late at Tokyo causing to missed our plane connection then the crew helped us( very accommodating) for our transfer from Narita international airport to Haneda International airport with Limo bus, 1 & 1/2 hour ride with our luggages and waited for 8 hrs to be on board in a different airline."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Flight was ok"
缺點： "Again I had a problem with water bottle, I asked small water bottle but they didnt give me one and i asked if they can fill my 2,5 yo water bottle they only fill it half. I asked again for water hours later and they said I need to wait because they will serve dinner (which is 30mins later) This is just very unpleasant experience and I felt like a bad person asking for only water"
優點： "The crew are so courteous and helpful."
缺點： "very average"
優點： "As my other flights with them, the crew is so friendly, the planes are nice and pretty good movie selection. Also nicely organized and they apologized profusely for the hour delay. I wish all of the American airline companies would learn from them! Great beverage service too, even when people are sleeping they quietly come around for us who are awake."
缺點： "The food for vegetarians is not very good. But they feed you a lot and you won't go hungry!"
缺點： "The fact I had to come back to Canada from Japan. Canada is ghetto."
缺點： "Everything perfect for me!"
優點： "Food & Entertainment"
優點： "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
優點： "People the staff was nice and tried to be helpful"
缺點： "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
優點： "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Food was good, the crew were kind, nothing less than one expected and nothing more either"
缺點： "Not much of a choice when it came to films"
優點： "Boarding was smooth. Food was good. I had snow crab and seafood with rice. Many new movies and music choices. Crews were lovely and care."
優點： "Great layover options. Timely arrivals."
缺點： "Food options were poor. Wished there were more fresh alternatives, like salads and fruits only."
優點： "Food and movies."
缺點： "One of the stewardess had an unfriendly look on her face."
優點： "Very clean plane. Nice and comfortable. Staff was very friendly. Lots of leg room. The seat doesn't till back, but instead the seat slides forward. I wouldnt mind to fly again with ANA. Terrific entertainment system and movies."
缺點： "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve"
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "Almost everthiny good job keep it up, excellent !"
優點： "On time, comfort, good food, good deal"
優點： "I liked the plane! Beautiful and new, the Boeing 787 Dreamliner was a pleasure to ride in. Staff was as pleasant and helpful as they always are on ANA and despite the long delay due to an engine repair, the ANA staff conducted themselves incredibly professionally."
缺點： "It wasn't such a bad experience for me but the plane did have a mechanical failure and the part was not in stock in Cambodia so had to be flown in. That resulted in a 24 hour delay. The ANA staff were excellent and did take care of us well."
優點： "Cabin crew provided great service!"
缺點： "The food tasted very much like caned food and the seat had a pouch from wear and tear which wasn't very comfortable at all. Service didn't seem to anticipate service or emphasize needs."
優點： "The crew are very very friendly, helpful,fantastic service, all thing is good"
缺點： "I like in the future is thay have arabic person , i would like thay take care about his meal( halal food)"
優點： "My son can not eat peanuts, I am so happy you offer the peanut free meals. And ANA always have good sevice."
優點： "Good industrious crew who were pleasant and obliging. Lots of storage space in a larger aircraft. Washroom automation using sensors was fantastic. Washrooms we're always kept clean and adequately supplied."
缺點： "The seats were very tight."
優點： "Flight crew were amazing! Very hospitable and attentive."
缺點： "WiFi was not very good. Connection was very slow and they charge $20 per 100 MB used (instead of one flat fee)."
缺點： "can't think of any.!"
優點： "Crew were friendly & accomodating... More room space on seats & in between seats...I will definitely fly with ANA again."
優點： "Excellent food and service"
優點： "Food is delicious and Crew are friendly."
缺點： "Transit hours at Narita were too long. Connecting flight was on the next day and need Visa to go out of the airport as the connecting area is not open 24 hours."
優點： "staff was very nice and helpful"
缺點： "movies were not sp good"
優點： "The crew was friendly and the plane on time."
缺點： "I'm 6'6 tall and there wasn't enough room for my legs."
"The trip was on time and the service was excellent."
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
優點： "very good service"
缺點： "Every thing was great"
優點： "Fast boarding, on time, movies."
缺點： "Softer seats. Better food. Seat parents with their screaming babies and children in the back of the plabe!!!"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Seats were really comfortable, able to lean back further than most, with large screens and good entertainment options. Also liked that there were open areas on the plane that you could go stand up and stretch out for a while at."
缺點： "About halfway through the flight the bathrooms definitely needed cleaned. By the end of the flight they were disgusting, with toilets and sinks clogged and no tissue. I'm really surprised Emirates allowed this to happen, because everything else was great."
優點： "Fast Boarding"
缺點： "Better Economy Class Seats"
優點： "It was comfortable flight and most importantly, our family was finally seated together in our last flight EK 420. The crew were attentive to us."
缺點： "The entertainment shows could be better as it was limited"
優點： "I had a great time. The best part was that my luggage reached on time!! Thank you!"
缺點： "Not getting delayed for 2 hours and then missing flight and waiting 5 more hours to rebook. Disaster."
優點： "cheuk in 快！吾使等太耐！"
缺點： "Not taking the blankets and headphones away 30-40 minutes before the flight landed"
優點： "seats and entertainment"
缺點： "food. simple option"
優點： "Overall a decent flight."
缺點： "Didn’t like the boarding experience. You have somebody look at the boarding pass but then they sent us to a waiting area. The waiting/boarding area didn’t have space to make nice lines fir boarding so it was pretty haphazardly organized. You really can do better."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "If you want upgrade you should bay 2100 USD why it’s a upgrade not new ticket !!"
優點： "Operating mechanisms"
缺點： "Inside flight centre required heart ♥ feeling fragrance smell"
優點： "Lots of selection in movies"
缺點： "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."
優點： "Staff was courteous, even to some (1) unruly person at check in."
缺點： "Hello- The system for online checking was down (I think) it took a lot of time to check in. By the time we got to passport control, there was a huge line and an hour and half was left before take off. Anyways we joined the line. Half way through, 45 min before flight (flight was eventually delayed for an hour I think but we did not know that at the time) we realized that we were definetly going to get late and were looking for any Emirates person (whilst in line) who could guide us. Eventually someone did came and told a group (some way ahead of us) that people flying to Lahore and Karachi can go to another office for passport control (we ran to that office). I believe instead of sending 1 person to a line of say 300+ people to fetch for people for Lahore and Karachi can devise a contingent plan for these kind of situations. Maybe use a hand held digital board asking passengers with Flight no:XXX to head to a place so and so. Maybe megaphone can be used. Instead of passenger anxiously trying to get to 1 person whilst keeping in line to get some important information. In flight I used the button twice to call a crew member for some juice and water. But nobody came. But that might be understandable as there was a lot going on some 1 hour after dinner I think and is not a big problem. Don't know what kind of coordination they have with Dubai airport staff, seemed least bothered."
優點： "Love the great service, food, cleanliness, movies and extra leg room."
缺點： "Don't like when you have a problem with a refund. You have to fill out a form, web site doesn't work, staff also can't get it to work, you finally get a call back and they send another form to fill out. Staff write the complaint and haven't heard from anyone. I had to start over. Bad at rectifying problems and caring about customers after a trip. I booked 17 tickets for this trip for my clients. I have used you in the past for my clients ..one group 50 tickets. Carol James Travel Agrnt"
優點： "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."
優點： "I was able to uograde"
缺點： "They used a lot more miles to upgrade than I thought they would Emirates keeps saying the ticket I bought through Kayal was a super saver- well I did not find the time combo I needed to travel and the prices I found on the Emirates website and Kayak were similar to within 50$"
優點： "The crew was excellent. Very friendly and helpful. Inflight entertainment selection was great tho the screens were average. Good beer selection."
缺點： "Seats are so uncomfortable. I'm a young guy, and by the end, my back was hurting. They barely reclined and no leg room. Food was about average."
優點： "Nothing special in this trip."
缺點： "Flight delayed so much, food was okay, fork"
優點： "Nothing about thto flight was enjoyable."
缺點： "For 14 hours there were screaming babies making for a miserable flight. Cabin crew was extremely slow on all fronts"
優點： "Dinner meal. Seats"
缺點： "Bed, breakfast"
優點： "I liked how I didn't get jet lagged"
缺點： "Half the food was good half was just okay"
缺點： "I haven't got onto the flight you stupid twerps."
優點： "The big tv on the seat backs."
缺點： "The seats were too close to each other."
優點： "The staff were pleasant and the food was passable"
缺點： "The number of children screaming and running up and down the aisles was ridiculous. Since parents can’t be trusted to stop their darlings from raising hell, the flight attendants need to. The poor old guy next to me looked like he might die from exhaustion after this long-haul hell. In other news, rushing us into the bus and then leaving us standing there for 30 minutes is not my idea of a good start to the journey."
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "The fact that I didn't fly due to ill health and got no refund"
優點： "Attention to detail all the way"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "No hotel accommodation given by Emirate"
優點： "More legroom in economy class for the 10 hour flight between Newark and Athens."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "This was our first time flying Emirates and it will not be our last. The staff, service and experience has been very pleasant."
優點： "great food, entertainment and comfort On time with great service"
優點： "Seamless flight with usual high standrd of on-board service and food"
優點： "Flight was very comfortable."
缺點： "Nothing really. It is just hard work doing such a marathon flight."
缺點： "Flight was delayed 1 1/2 hours for tire change. Stuff happens."
缺點： "Had to wait for wine with The food..."
優點： "Very happy travelling with this airline"
優點： "The B787 between Taipei and Bangkok was very comfortable. Really amazing how much less unpleasant it is to be in that plane compared to others. Crew was fine."
缺點： "No vegetarian food, only ground up piggies between Taipei and Bangkok. It was a bit weird that the flight was in 'night mode' in the middle of the afternoon (leaving TPE at 2pm)."
優點： "Great service from the crew!"
缺點： "The entertainment, and to a lesser degree, the food"
缺點： "The food quality was poor."
缺點： "Todo muy bien todos amables buena comida salio a tiempo"
優點： "Crew were excellent in service. They’re Very attentive and friendly."
缺點： "Clean lavatories should be clean more often. Seats are at weird angle. TV screens are small."
優點： "Everything ran smoothly for the Melbourne to Bangkok leg of my flight. New plane, great entertainment, and great service."
缺點： "Overall great experience."
缺點： "The TV on seat 55A was really hard to see and brightness would keep reverting back to low. Entertainment systems need to be freshened up."
缺點： "On time departure and arrival."
缺點： "My flight from LA was delayed so my checked bag did not get transferred in time to come through with me from Taipei to Bangkok."
優點： "Thai are so dependable and such lovely service. Nothing is too much."
缺點： "食物差 設施差"
優點： "Huge plane that wasn’t full so it was very comfortable. Boarding was quick especially since I’m a Star Alliance Gold member so was one of the first on the plane. Bags also came out first & delivery was very quick. Looking forward to flying Thai again several more times this month & wish I could experience their international service which I’m sure is stellar."
缺點： "Only thing I would mention is alcohol is not served but that’s apparently standard for Thai domestic flights."
優點： "Overall experience Staff"
缺點： "Eating time on tarmac Entertainment is oldish"
缺點： "Food is great!"
優點： "Service, client treatment, food"
優點： "Food ok"
缺點： "Old plane, entertainment system didn't worked half of flight, gate in BKK at end of airport (long walk)"
優點： "Nice staff and amazing plane."
缺點： "Late departing, no gate, waiting, immigration jammed. Overall very bad."
缺點： "Customer service was great !"
缺點： "Right from how rude the flight attendants are to how the ground staff can forget of something as basic as informing passengers that their flight has been delayed by 6 hours. Furthermore, the no one from the ground personnel to the flight crew have any answers to why passengers upon boarding their flight are kept waiting for an hour on the plane before actual take-off. While on flight, flight attendants initially refused to serve us food stating that we should've ordered in advance. This was NOT mentioned during booking & clearly stated that food would be served as complimentary as per any International flight. I've been flying international for the past 10 years & have never come across such an incompetent lot. This was our honeymoon trip to Thailand & we 'Thank' Thai Airways for ruining it. Will never ever make the mistake of flying with them. And will make sure our friends & family do the same."
缺點： "Waited for at the domestic check in for 40 minutes only to be told to check in at int terminal!! Absolutely ridiculous set up!!"
優點： "On time and service"
缺點： "Quite a bit odd for food from dhaka"
缺點： "Food not up to previous Thai Airways offerings"
缺點： "No where to charger my phone."
優點： "Good food, friendly crew"
缺點： "Entertainment limited, arrival in BKK terrible, offloading a 747 with busses is a no go. Long waiting time in plane."
缺點： "Over all"
優點： "According to the price, services was perfect"
優點： "Smooth take off and landing. Great service, even food and drinks served on an hr flight!"
缺點： "Nothing. Excellent!"
優點： "Foo was good and staff were very helpful."
缺點： "Movies needs to be updated and new , not dating back decades past!"
優點： "We were flying business class and air china would not let us in their lounge until 3 hours before our flight but Thai Air let us use their lounge...we had 9 hours before the next flight. We will go out of our way to.fly this air line again"
缺點： "Not one thing was out of place...great flight."
優點： "Firstly, I do really appreciate that I had great deal from Kayak and Thai airways. Flights was awesome."
優點： "I always fly Thai airways between Bangkok and Phuket. They are always on time, consummate professionals, and over all, a great experience. Very happy I was able to check my luggage through to my international destination! Thank you Thai airways!"
優點： "Nice Crew , very professional and courteous. Pleasant with their service. Would recommend only once for tourism. Not for families travelling with children."
缺點： "Because the system of on arrival visa has been opened to Indian folks , entire plane was crowded with indecent , uncultured Men. Mostly drunkards who would not stop at couple of drinks. Added to their worst behavior was the airlines providing unlimited amount of Liquor that was being offered by the crew after the food was served, this was quite annoying and unexpected. Thai Airways Please stop serving Liquor for God's sake , especially for folks travelling from India (Only this route) or charge $100 THB for a drink, this would stop those free riders from messing up other tourists happy vacation."
優點： "Nothing - I had to cancel from China - took time. I then booked myself"
優點： "staffs were helpful and smiling, food was nice and plenty"
缺點： "seat reclination and shape were not so comfortable, PTV was old and not sharp"
缺點： "a crying 2 year old = no sleep, even with ear plugs"
優點： "did not really like anything very much unfortunately"
缺點： "the plane was old, it had no windows on the right hand side in business class, the food in business class was terrible and the service was not warm or hospitable. they only gave me one glass of wine with my dinner and did not ask if i wanted a refill."
優點： "When I boarded this flight, I could already feel the Thai atmosphere. I generally enjoyed the flight without any serious problems."
缺點： "I was surprised to realize that we were packed in this full flight to Thailand from Sapporo like sardines. However, it was OK because I was alomost always sleeping during the flight. I had to stayed up late at previous night. Actually I expected more about the Thai food on the flight, but the flight attendants didn't explain much about it and it was generally mundane."
優點： "I liked the plane and the flight was comfortable."
缺點： "You don't get the attention if you are quite or just being genuine nice. The staff was more eager to attend the people who would try everything for attention. I had to ask several time for water."
優點： "Flight was ok, apart from being late, flight attendants were nice telling me where to go once I'd got my luggage"
缺點： "My 1-hour flight was delayed about 45 mins, and I had a 'connecting' flight in Bangkok. Made it just in time but I literally had to sprint to the gate to make it. Though that speaks more about the inefficient Bangkok airport"
缺點： "Sometime complicated to buy tickets, its sending you to other websites! It would be nice to buy everything straight from Kayak"
優點： "Boarding that’s all."
缺點： "Food, crew, entertainment they should upgrade the TV very important it’s very outdated but Istanbul airport is awesome."
優點： "Food was good, crew was really helpful"
優點： "Always great crew."
缺點： "I didn't have any cimplaints."
缺點： "I have to wait 5 hours for a connection flight. I was not happy with. Other then that I had a great experience with Turkish Air lines"
優點： "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
缺點： "No delays would be good"
缺點： "Boarding took longer time Than it should."
優點： "Overall flight was good. The flight was on time, the boarding was smooth, the entertainment was excellent. I would like to thank crew for their work"
缺點： "As a family it was a big disappointment that we got seated in a different row. The check in person didn’t even made an effort to put us together just suggested that we can ask to switch on a plane. Another big disappointment was food Please bring the food quality back"
優點： "Excellent service"
缺點： "I sent my old grandparents trusted them to take care of them but they were treated very badly and had a horrible trip"
優點： "The service, the food. The staff is very friendly and helpful."
優點： "Nothing isn’t good flight"
缺點： "I don’t have any thing to say everything are bad even Airport too bad to find WI Fi also has unclean bathrooms over there"
優點： "on board was good, plane in good condition, good breakfast, attentive personnel"
缺點： "After boarding, my traveling companion was forced to deplane and take a later flight, some confusion and his seat had been double-booked"
優點： "Service, food, staff—all excellent!"
缺點： "The cabins on both flights were too warm."
缺點： "I was in the middle seat next to a very big man. His belly and arm was spilling over to my seat. I could not even pull out my food tray from inside the arm rest. Had to eat with my food on my lap. Throughout the long flight his arm on my side and his elbow was hurting me."
優點： "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"
優點： "It was okay"
缺點： "Crew and the plane. I believe Turkish Air is using its worst planes to fly to Karachi."
優點： "The staff, as usual, were fantastic. They handled the screaming babies well. Likewise, the movie selection was decent."
缺點： "On both meals they ran out of one meal option so no choice was available. The bathrooms got pretty got pretty gross towards the end of the flight."
優點： "Excellent Service & On time Schedule"
缺點： "Istanbul Airport Rest Rooms were not clean"
優點： "The entertainment selection was good and the convenience kits were nice to have as well."
缺點： "The flight attendants took a very long time to hand out drinks and meals. The worst part of the flight though, was how long it took them to pick up the trays once people finished their meals. Numerous people had to bring their own trays up so that they could leave their seats and use the bathroom. There were also no drinks distributed between meals. The seats were extremely close together and leaned back very far so that space was extremely limited. It was extremely uncomfortable, unlike other Turkish Airlines flights I've taken."
缺點： "Departure from Istanbul was delayed, then there was a backup for takeoff, so we sat on the tarmac an extra half hour. Still don't understand why the Istanbul-to-IAD flight is scheduled to be an hour and a half longer than the IAD-to-Istanbul leg was. Apparently there was no effort to make up lost time, so our scheduled 7:10pm arrival was after 8pm. Pasta dish was clearly supposed to be a hot meal, but it was cold when served."
優點： "Good selection of entertainment, comfortable seats."
優點： "Crew members were nice People were good at check in as well"
缺點： "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"
優點： "At least one crew member made an effort to help."
缺點： "We ordered regular vegetarian food without any meat, fish or poultry. We had reserved it at least 2 weeks in advance. Again reminded them at the time of ticketing. Agent went to some one, there was some nodding of heads and we were told to tell crew member in advance. We did it in a written request to head crew. When time came other crew member served us completely ignorant of our request. We were served flash of some animal. We did not want to make a scene but people around were were also bothered. We came out hungry at the other end"
優點： "On time. Friendly crew."
缺點： "Old plane. Boarding was not so nice."
優點： "Food in business class was excellent"
缺點： "Boarding was chaotic. No preferential early boarding for business class or Star Alliance platinum."
優點： "comfortable seats space for legs"
缺點： "The veg food is quiet bland"
優點： "Touch screen."
缺點： "The screen worked slowly. The food was minimal and poor quality. The lettuce was browning so I didn't have much salad on the main dinner. Sad that there was no fresh fruit at any time."
優點： "I liked the aircraft. They were fairly new and well maintained. New inflight entertainment and movies. Fairly spacious for a medium sized person."
缺點： "I feel the food could have been better."
優點： "I enjoyed the food. And most staff were friendly."
優點： "Crew was very attentive and respectful"
缺點： "I asked to be upgraded to the first class since I wasn't feeling well. There were many vacant seats and I was willing to pay the difference but I did not given any response other than they couldn't do it while boarding."
缺點： "Because of the coup in Turkey, I had to cancel my flight. I'm still trying to get my partial reimbursement. It been two weeks!"
優點： "فى رحلة الذهاب فقدنا شنطة وكان الفطور جدا ضعيف لأ يلق بطيران وصلنا مطار اسطنبول تعامل سيئ جدا من الموظفين. هناك مشكلة في الدولة صحيح لاكن تعامل جدا سيء"
優點： "Seats are spaced further apart than many other carriers"
缺點： "There's always a problem with people trying to sit in different (e.g., my) seats, and people get up and try to exit the plane before it has even taxied off the runway."
缺點： "Outstanding customer service"
缺點： "I have 4 lost baggages, didn't arrived Miami"
優點： "EverThing was excelentní bit doménových s feet smetl hořické"
優點： "Same as above"
缺點： "Boarding mess at Istanbul"
優點： "Food was wonderful, technology helped the flight "fly by", and the plane was comfortable."
缺點： "Boarding was different in every city we stopped in - mainly due to other countries' airports and regulations. I believe this was not a problem due to the airline, but boarding groups weren't always adhered to."
優點： "Pretty much everything"
缺點： "Was late taking off"
優點： "US airlines ought to take lessons on customer service and satisfaction!"
缺點： "Boarding was a bit chaotic. Ought to have better organization and identification for different boarding status .. A B C D etc."
優點： "The boarding process was very good."
缺點： "The cabin was too warm."
優點： "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"
優點： "In flight entertainment system offered a wide selection of movies and games, as well as flight info. Good frequency of"
缺點： "Not much leg room in the seats. Bad gate setup, multiple security checks before boarding and having to go in a bus to the actual plane. This might be the airports fault more than the flight."
缺點： "The flight was cancelled last minute on two occasions, without any prior warning given to passengers. Passengers only learned of cancellation at the airport. There were only two Turkish airlines representatives at the airport trying to sort out over 100 passengers. After two cancellations I was finally put on a flight departing 8 hours later."
優點： "The over all services were excellent. I enjoyed the flight, price for flight, food and entertainment."
缺點： "I had a 20 layover in Turkey. I wish there was more use of English language at their terminal in Istanbul. Majority of the flight monitors were in Turkish so it was confusing for an American traveler."
優點： "Good movie choices - the entertainment was relevant and current."
缺點： "The comfort was awful. Such little legroom on such a long flight (11 hours) is unconscionable. I am a 5'9 female and my knees were jammed into the seat in front of me. I can't imagine what it must be like for an even taller person. Terrible!! I will not fly Turkish for long flights ever again."
優點： "Nothing really"
缺點： "There was no vegetarian food on the menu on the flight between IST-BOS. The stewardess told me I needed to request special vegetarian mean while checking in. This is the first time this has happened to me."