每天清潔，並在 台北市飛往 成都的機艙內安裝HEPA高效濾網
長榮航空, 中華航空和中國國際航空都已經豁免了從台北市 到成都的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
缺點： "I did not take the flight. The airline changed the scheduled flight. I reached out to JustFly who booked the flight and they said they would rebook a new flight for me but I have yet to receive any notice that my flight was changed."
優點： "Crews were attentive to elders."
缺點： "Food is mediocre."
優點： "The crew did a great job making sure everyone was safe and comfortable."
缺點： "Be friendlier for pets flying in the cargo hold. Reducing the capacity from 20 to 5 per flight and regularly increasing the fees is not helpful at all."
優點： "Hello kitty everything!"
缺點： "Have no recommendations...everything was great"
優點： "WAS OK BUT NEED BETTER PILLOWS"
優點： "Food was fantastic, everyone was friendly, plane was clean and orderly."
優點： "I loved the fact that once I got to Taipei I had a very short layover and back to SFO. Awesome"
缺點： "They did not ask me if I want food during the 12 hour flight. They just pass by me and did not give me food. The flight attendant could not speak English so they could not explain when I complained."
優點： "Boarding process and take off was the most efficient - truly impressive! I don’t think this had anything to do with the airline, but every flight with them was so quiet (no crying babies/children, loud adult conversations), I thought I could hear the pin drop! Their safety demonstration was uniquely done by dancer, which made it interesting to watch every time! I left my jacket on one of my flights, but they returned it to me when I boarded the next flight - I was gratefully surprised! They had complementary tooth brush/toothpaste, ear plugs and eye masks in the restrooms. I thought this was a good way to reduce passing out items not all passengers wanted. I wish all airlines could copy these amazing features from them."
缺點： "Their meals were underwhelming- in four flights on my trip, they were basically the same main course. The rolls with margarine, same fruit and strongly cultural seasoned vegetables that were served every time, all of which I could not eat. I have liked every airline meals and hospital food, but their food was below institutional food quality. For an Asian airline, the flight attendants were rather crude in their speech and mannerisms. I could barely hear and understand the announcements in spite the fact that passengers were extremely quiet. Their choices of movies were very poor; it seemed that 3 out of 4 flights had similar options."
優點： "The price. The staff was professional and friendly."
缺點： "Everything was good."
優點： "Boarding on time and the flight arrived earlier than schedule."
缺點： "They didn’t have tv music videos like air canada"
缺點： "More movies."
優點： "Smooth take off & landing! Great entertainment!"
缺點： "Food, not enough. Snack is not good."
優點： "My trip to Houston to Manila on December 27,2018 is very inconvenient You have to wait in line to used the toilet becouse Two toilet is out of order . Again very inconvenient flight BR51 toilet between economy plus and economy two toilet is out off order"
缺點： "Make sure that all the toilet in every flight is in order or working condition so that we don't have to wait in line just to used it . It is not acceptable if two toilet is out of order."
優點： "Hello Kitty themes"
缺點： "Coffee served diluted ."
優點： "Fast boarding (group 1), pleasant crew, good service. Altogether, a great company to fly with."
缺點： "Food so so but want expecting much. No personal monitor."
優點： "The crew was helpful we landed at Taipei was on time."
缺點： "My flight from Vancouver to Taipei was poor I'm not impressed with the menu the vegetables and chicken was half way cooked. I was sick after I eat the foods. My connecting flights was too long I was at Taipei for more than 18 hours. The company could have been provided a hotel. I was miserable at the airport. The EVA Air has excellent foods and good crew. The Air Canada could have been provided a better sets for families with childrens. I was sitting 39 A next to a window. There was a family a mom and two child was separated from there mom. The mother of two was upset that she was separated with her two little girls. I feel bad with the two little girls that their mom was sitting behind us. So, I decided to move where the mom was so that the mom and two little girls could sit together and the mom was very happy and Blessed."
缺點： "It took 1 hour for checking in in CDG 1 terminal. I missed the next light because of the delayed take off. And they change my ticket to Thai airways which is the fastest from Taipei to next destination."
缺點： "No clothes to change. My fruits were expired because off the luggages not come to the destination."
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "Crew were very friendly and helpful. The flight attendants seemed to have a genuine interest in the needs and comfort of the passengers."
缺點： "For such a long flight, the seats were too small and not enough leg room."
優點： "People were lovely and efficient"
缺點： "Seats were pretty ordinary"
優點： "The food and drink."
缺點： "Being asked by a precocious young flight attendant if I was drunk. Demeaning and condescending. Luckily this was not within earshot of other passengers. I don't normally require politeness, but I don't expect rudeness either."
優點： "Was quite nice for a two hour flight. They gave us a free meal again."
缺點： "Nothing I didn't like."
優點： "Food is good"
缺點： "Delay for 1 and half hour"
優點： "The flight attendants are very attentive and polite. The journey was smooth. Overall great experience!"
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "The is nothing I can say I did not like with the Vancouver to Taipei Sector of our flight. I was impressed with the crew, the food, entertainment, seat space, leg room, etc..."
缺點： "This is my wife & I flying with EVA Air. My wife and I have travelled with many international and domestic airlines for 38 years now since we started travelling. This was is our first experience with EVA Air. I’d recommend EVA Air’s Premium Economy. The seats were wider and leg room was excellent. The amenities were great especially the entertainment part. TV Screen in front of the passenger (installed behind the seat in front) was very clear. it was the same as if watching movie on an iPad. The food was great! Both my wife and I like the dinner and the breakfast served. Also, the price of EVA Air’s Premium Economy is great compared to similar Asian Airlines from Vancouver to Manila. EVA Air was the cheapest when we started shopping for flights from Vancouver-Taipei-Manila."
優點： "After having flown numerous airlines to Asian countries over the years, we are extremely happy to have found EVA Airlines. After flying EVA the last 5 round trips we are happy to say they are the #1 airline of choice. Actually, we will fly no other than EVA as they have the cleanest planes and the best of service from the check-in counter, thru the security and flight staff, all are the best and most devoted to assist you in any way needed along your trip. Professionalism and cleanliness matched only by their devotion to be the best"
缺點： "There is nothing to dislike about the airline or employees"
優點： "Staff was extremely attentive and friendly"
缺點： "No complaints"
缺點： "I have never sat in such terrible plane seats. First, there are FOUR seats but there are only THREE partitions at the bottom, meaning I had to share leg space and purse space with the stranger next to me. It's awkward enough sitting next to someone I don't know and having to worry about accidentally leaning on him when I fall asleep but having to constantly be in contact with his leg was very uncomfortable. I kind of got over it after awhile but I could tell the kid I was having leg time with was super uncomfortable since he would jerk his leg away every time it touched mine. Sorry to be harsh but I don't know how you're getting 9.0+ scores from the other customers. Yeah your flights are cheap but your seat options suck and the movies weren't good enough to make up for it. D+. You get what you pay for I suppose but your tix weren't that much different from the other more comfortable airlines."
優點： "Food was actually OK and the alcohol selection was good."
缺點： "I was in the last row aisle seat 73H. Prior to take off I requested to move to the opposite side 73 A and B because they were empty. I had a passenger on the window side and this particular FA said said OK, but she said to do it after the flight takes off. Later I took my things and this time another FA rudely said I cannot move because the empty seats were required for FA's to rest on this 14 hr flight. Fair enough. But not once did they sit at those empty seats at all. When I had to continually get up to allow my window passenger who frequently uses the toilet. Why lie?"
缺點： "Baggage Claim"
優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."
優點： "The professional and friendly staff. CZ8327 was a 737-800 so I don't expect entertainment. Quick boarding and inflight service."
缺點： "I ordered a dietary meal and they get it right every time. Nothing to write home about but it was edible."
優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"
優點： "When we landed Guangzhou, the polit’s landing was amazing."
缺點： "The food was horrible this time. Only had two meals, some had three meals. They are suppose to feed you before you land, but only some had three meals. Maybe it’s time to consider free WiFi. It’s such a long flight."
缺點： "Very good and friendly"
優點： "It is a direct flight."
缺點： "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."
缺點： "The food"
優點： "Didn't know what to expect. Terminals beautiful and new in Xi'an and Chengdu. Check-in super easy. Flight was great, attendants very professional. This is what we should aim for in the US. Metro from Chengdu airport to downtown was a dream."
優點： "Fav in crew inattentive/ and reluctant to enforce any airline guidelines"
優點： "Food and beverage service was class. In-flight movies were decent. Flight was smooth and faster than projected."
優點： "Good flight overall!"
缺點： "My checked in luggage did not arrive at my final destination airport!"
優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."
缺點： "The food is great in business class, great service, really enjoyed it"
缺點： "Very good"
優點： "Flight from Guangzhou to Vancouver was smooth. Cabin crew was great and attentive. Flight was even early to arrive!"
缺點： "Seats were a bit cramped."
優點： "Professional cabin crew."
缺點： "Barely had enough time to transfer between flights. Transfer process in Guangzhou is cumbersome and time consuming."
優點： "The sit was good tight but good"
缺點： "I liked it nothing wrong"
缺點： "Only allow one piece luggage."
優點： "Not crowded."
缺點： "Waited three hours at Shenzhen airport before I could check in for my flight. Then waited two more hours in a dismal VIP lounge."
優點： "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."
缺點： "Not being able to get a 24 hour visa to leave the airport and spending 10 hours waiting for the connecting flight at the airport"
優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."
優點： "Great customer service and aimed to please!"
缺點： "The food... however the crew tried to please with what they had available."
優點： "Almost everything."
缺點： "It was delayed twice."
缺點： "I reserved the wheel chair service but when I checked in at the counter with the wheel chair symbol, I was told they changed the counter to the other one which is far away and they also rejected to help me check in there. I had to move to the one with a long queue to handle those standby customers. This is my worst experience ever. The service of China Southern airline is becoming worse and worse. Never recommend again."
優點： "Friendly staff , realitively clean"
優點： "I have been customer of this company for one year. The service is heart-warming. Thank you."
缺點： "If there is anything I can complain, neither zhajiangmian nor xuecai appeals to my taste."
優點： "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
缺點： "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."
優點： "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"
優點： "Decent space for legs, we had second row, didn't pay extra."
缺點： "The service and the manners of staff was horrible. Didn't know how to communicate and just shouted orders at us. Terrible airline. We had to wait for the check in to open because nobody works 1 minute more than they have to."
優點： "The crew was not attentive. I asked some water to take my meds n never get bank to me. I have to asked them 3x."
缺點： "I had to climb 3 sets of stair during the plane change and the flight got delayed."
優點： "Service was good."
缺點： "My lugage was not at the airport when I got there but the airline found it and delivered it the next day."
優點： "Modern aircraft A330-300, courteous staff, low fare."
缺點： "The interiors look very dated and bare, even though you know that the aircraft is not that old. Chinese tend to travel in groups to Europe and my flight had a handful of those groups. They tend to be loud."
優點： "Very friendly crew. Nice standard first class seat. On time departure."
缺點： "food was only so so."
優點： "Loved how the flight crew was attentive to my needs. We were getting fed every 3 hours like clockwork. Even when I was denied a request for aspirin a crew member made sure to request my feedback before landing."
缺點： "Was denied access to aspirin because I was not a business class customer. Was livid and miserable.This shouldn't have been an issue in the first place since aspirin should be part of a first aid kit. Made sure to indicate to staff."
優點： "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."
優點： "my aisle seat was reasonably comfortable. we departed and left on time the stewardesses were polite and refilled my water glass 2 times"
缺點： "The food was awful. They gave us a box containing two rolls, ,some peanuts, a container of sweetened yogurt and a sweet gooey gelatinous item that was impossible to describe."
優點： "Overall good."
優點： "Didn't check me through for my second leg, and I had a very short layover in Guangzhou. Luckily they let me skip the very long line at the immigrations/transfer counter to get my boarding pass. Flight itself left early and was pleasant."
優點： "arrive chengdu for two days,still didn't.get our bags,all our stuffs were in those bags,and now still didn't know when can we get our luggage"
缺點： "food was horrible"
缺點： "Had to pay for free baggage... Food sucked. No entertainment. No english spoken, Late arrival late departuire. Usual sucky chinese airline experience."
優點： "Crew was friendly."
缺點： "Online check in is not possible when not booking directly with airline. Airline does not have kiosks for expedited airport check-in when not documenting luggage. Seats are the most uncomfortable I have flown in, which is specially important on 13h+ flights. Personal electronic devices were not allowed anytime during the flight. Food was below air carrier average."
優點： "Getting off the plane!!"
缺點： "Every minute of the flight!!"
缺點： "Lost my checked bag"
優點： "On time"
缺點： "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"
優點： "In flight movies"
缺點： "Late. Took forever to taxi to gate and then still had to take s bus to gates"
優點： "Very nice plane, crew was fantastic."
缺點： "The only thing is the entertainment since the plane did not have a screen but it was really comfortable flight"
缺點： "Flight delay was a pain from LAX to Nanjing."
優點： "Ease of boarding."
缺點： "Delayed an hour without a notification of how long."
優點： "Plane was ok"
缺點： "Better customer service from airline employees"
優點： "good seat in business class. Outstanding crew."
缺點： "The food for dinner was tasteless, and the breakfast was incredibly greasy."
優點： "customer service"
缺點： "Excellent service. Business class. 777. Very well worth the price."
優點： "It was on time."
優點： "The staff in the airplane very polite"
缺點： "I did tell the lady in the boarding area in la that we have limited time to cacht the other conection fly to phuket from chengdu. She ignore us and say we have enough time. Of course we miss the fly because a delay in migration in China. And this was a ticket of the same Airline. No one help us and even speak english. We were stuck in china for 24 hours and the staff in the airport threat us like homeless. It was worst experiencie of my life"
優點： "Our flight to phuket went off without a hitch. The plane was a little cramped but it wasn’t terrible for the price we payed"
缺點： "On our return flight, we arrived at the airport to the airline telling us that we were not allowed to board our flight because we didn’t have a visa for our layover. It had not been made clear by the agency that this was a requirement and so we never looked into it. We just assumed we would be able to stay in the airport for the duration of our layovers. We were forced to book and alternate and very expensive flight. Not pleased. Will not be using again."
優點： "The crew was good - very attentive. The plane itself was a nice new 737 - very clean."
缺點： "The business class lounge was not good. All they served was warm soft drinks and beer. Waited on the business class van for 30 minutes while everyone else went to board the plane which I found odd. Chengdu airport has 175 gates yet we still have to get on a van and board the plane on the tarmac which is odd. No wine in business class which I thought was odd too. Food wasn't god, but I am used to that."
優點： "I liked all the service but I missed my flight yet I was only 50 minutes before and was forced to book another flight to catch up when all I had to do was be helped to make it on the first flight."
優點： "The price of the ticket."
缺點： "The service and confort"
優點： "Everything was smooth."
缺點： "Custom sucks in China, slow and not efficient."
優點： "Everything is pretty great with their biz class"
缺點： "Their was a bad delay. And when people asked they just kept saying everything is good it is just a delay boarding. (It was way after the take off time...) Could've been more upfront about it."
缺點： "Our flight time was moved up by an hour, and we weren’t notified so needless to say we missed out flight and two night of hotel accommodations that were paid for and went unused as well as having to spend additional money to make new hotel accommodations."
優點： "excellent price, lots of wine, champagne and beer"
缺點： "long slow line to show passport and boarding pass at entry. It was faster to go through immigration and out again than wait in line. Flight had 3 hour delay as they found a smaller plane. Waiting area had the doors open to the sub zero temperatures outside. No announcement made as to when we were to depart. We finally boarded buses and were forced out into the cold at 3 am to stand in line on the open stair to the plane. I was in business class with seat 12B. There were only 4 seats of business class. No Entertainment. a small snack was served"
優點： "Professional and quick boarding"
缺點： "The only airline I have ever been on that won’t let you use your phone in airplane mode. All my movies were on there."
優點： "Pleasant. Clean. Entertainment worked. No real. Complaints."
缺點： "Are seats ever comfy in economy? These were nice and clean."
優點： "Everything was fine on this flight."
缺點： "Bad leg room no food and drink options no entertainment"
優點： "Meals are served on flights, seemingly regardless of flight length. Comfortable and clean airplane."
缺點： "Airline put incorrect passport number in boarding system for one of the boarding passes. I had 3 flights, total of 6 connecting flights booked at once for 2 people (therefore total of 12 connecting flights) For some reason 1 of the 12 boarding passes had the wrong passport number printed on the boarding pass. Had to speak to a China Eastern representative at the airport who was very unhelpful. After an airport employee (not affiliated with China Eastern) spoke to the China Eastern rep, the rep claimed there was no problem all along. I was in a Changsha, China at the time so few employees spoke English. Luckily my girlfriend sole Chinese otherwise this would’ve been a much worse experience."
缺點： "Takeoff delayed by 5 hours. Airlines managers have to be upfront about the cause of delay. Do not make excuses. The immediate truth will serve you well. In this case was it in fact air traffic control saying fog on the ground making landing dangerous. The $20 food voucher help a little."
缺點： "It was a little loud satying mear gally seat even though I was in business seat especially when the flight attendants. For boarding, crew didn't make separate waiting line for business class passengers from economic class passengers. It made me wait in the economic class passenger waiting line , it made me wait longer than other airlines."
缺點： "I couldn't use my phone on the plane even in airplane mode."
優點： "Good customer service and on time flights"
缺點： "Maybe more food options"
優點： "The people are nice and professional. They were very helpful with the needs of the passengers"
缺點： "The flight was delayed almost 5 hours causing me to miss a very important business meeting. This happened to me going to Lhasa as well as returning to Chengdu."
優點： "See my china eastern comments from shanghai to chicago"
優點： "The entertainment.was.excellent. They had ample food"
缺點： "When I had problems because the plane was.late, it was.very difficult to get help."
缺點： "Was delayed"
優點： "Good value for trans-Pacific business class Adequate flat seats"
缺點： "Crew was mechanical Menus not available Unexplained take-off delay Food variety & quality inferior Inferior earphones No pajamas Weak amenities China Eastern is inferior to Hainan (Beijing-Chicago) and has a lot to learn from ANA or Cathay Pacific"
缺點： "Showed up with time to spare, only to find the main ticketing counter had cut off early. We tried to ask the remaining staff what we could do to reschedule, they said nothing besides call who we had booked through. So a full 24 hours and $300 later, we are finally waiting for our next flight."
優點： "Food is good. Also, providing a real meal during a less than two hour flight is not common nowadays."
缺點： "Departure got delayed. Had to sit in the flight for 30 minutes on the runway."
優點： "It's easy to give China Eastern such a great review when you have such a low bar with the U.S. domestic airlines. Even so, I thought that the crew was very nice, the food was pretty good, and the entertainment offered was varied enough for all tastes."
缺點： "Unfortunately, there is no app for the airlines, at least that I could see, in English, thus I couldn't check-in prior to arriving at the airport."
優點： "The crew was nice and professional. They were helpful when one of us left our cellphone in the seat pocket. I liked the red bean bread included with the meal."
缺點： "The thing that was very stressful was not seeing one of our checked in luggage cases after spending a lot of time at immigration. Only did we get the trunk back after another frantic passenger had to flail his arms, run back and forth from the luggage area, and even confront the baggage personnel. At the end of it all, three trunks magically appeared. At the end of a flight, the last thing you need is lost luggage. I'm not sure if this would be in reflection of the airline or the airport but many people will appreciate this not happening anymore. The entertainment screen was hard to see and no headphones were given. The food was okay, but I felt I wasted a lot of it because it wasn't appetizing. The beef was cut with a lot of fat and the fish ball plate was cold and went practically untouched."
缺點： "The food for the two leg of the flight is the same. The inflight screen showed the same gag show"
優點： "Brand new 777-300 1-2-1 business class lie flat seats. Wifi"
缺點： "Entertainment is limited."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "Crew was nice. Flight was an hour late getting off the ground."
缺點： "The airline had 2 delays which created a very stressful connection. I knew my luggage wasn't going to make it, so I requested to stay longer to make sure my luggage was with me. I was told my bag was onboard after a woman looked at her digital device after scanning my bag check ticket. I showed up to Hawaii and NONE of my luggage was there. MY plan was to connect to the big island immediately. I was going to cruise around the big island camping and surfing. I had to change those plans because again I knew my luggage wasn't going to get to me. I bought an unexpected night hotel in Honolulu, only to learn the BAG still wasn't going to arrive the NEXT day. I had to buy clothes and toilette supplies. They offered me $50, which covered the taxi rides....I went to the big island anyway because I couldn' just wait and not get my luggage anyway. I filed the paperwork and spoke with the manager on duty and he agreed to mail my luggage home direct when it arrived to their possession. Four days later I received a call saying my luggage was in Kona. Terrible experience, I'll never fly with them again."
缺點： "It was late."
優點： "Cheap, ontime and good."
缺點： "there wasnt anything particularly annoying or to be disliked"
優點： "I liked that the crew was attentive to our needs."
缺點： "I wish we had more snacks offered"
缺點： "登機CHECKIN時間非常非常久，前面只有五個人等了快一小時 等得火氣大~~~ 機上服務情況不好，餐點惡劣，缺主食。點麵食會比較好一點"
缺點： "Connecting though Beijing from Taipei to LAX is not recommended if you can avoid it!"
優點： "The food was good. It was nice that they supply wet hot towels before each meal. The seat was comfortable with the price I paid for. The rest room is nice and clean and quite spacious. The L’occitane toiletery bag was nice."
缺點： "It would be nice to supply mouthwash in the rest room. It would be nice to have a foot step at the bottom to open the trash container. The comforter is not washed and smells."
缺點： "Attendants very accommodating"
缺點： "1. I am not sure if your crew members could speak English or not. I didn’t understand what they were talking about or what was happening. 2. The plane took off under extreme thunderstorm. I am not sure if this was safe to do so but the plane was extremely bumpy, going down rapidly for about 30 minutes. The whole cabin was then in chaos. People started turning up, crying and writing last words. However, your crew members GAVE NO INSTRUCTIONS, BROADCASTING OR UPDATES ON WHATS GOING ON. What they did was mocking around with each other in Cantonese. 3. This would be my last time travel with you - I was your loyal customer since student time. But after this awful experience I chose not to go with you anymore."
優點： "very friendly, courteous staff comfortable seat"
缺點： "check-in process was confusing"
缺點： "Food at AirChina is alway consistently terrible I Asked for the red wine, they only fill 1/3 of a glass, I asked for it again, then it was filled only to 1/2 glass No personal entertainment, no USB charging"
缺點： "Making the flight. Air China and the Beijing Airport made it very difficult for everyone on a variety of flights to get to their destinations."
優點： "Seat was comfortable, plenty of space for luggage, crew was good"
缺點： "Cold sandwich was so so, not big selection of drinks"
缺點： "User totally different airline than air China The seats are far too small for Western people"
優點： "Entertainment was not good the TV did not work"
缺點： "The food and stalf very good"
缺點： "missed connected flight"
優點： "Flight attendant was very nice and cared for passengers"
缺點： "Flight delayed and we waited for a very long time for unboarding due to tenical issue."
優點： "Crew was very cooperative."
缺點： "Not enough English movies or series or songs. Tv screen not working. My baggage got delayed by 2 days"
缺點： "Because of the airplane delayed for one of my stop, I did not catch on my next flight and ended up bought another ticket, I was so disappointed."
優點： "on the plane, Crew in CA are great! Food is delicious! Entertainment is very good!"
缺點： "I had a terrible time yesterday when I had to transfer from CA 4120 to CA 429 in Chengdu Shuangliu to Sydney. When I got off at Shuangliu airport From CA 4120 at 23:50pm, there was no airport bus to transfer me from T2 to T1 international Departure at Chengdu Shuangliu. I have to run in the dark nearly 2 km to catch 1:20 am CA 429 to Sydney Australia. Really bad international service in Chengdu Shuangliu!!"
優點： "Crew was very, very attentive, food was really good, entertainment system was great. Will definitely fly Air China again, especially on their 777"
優點： "crew was competent the flight left and arrived on time"
缺點： "boarding was awkward. We had to take a bus to the plane and walk up the stairs The food was mediocre The seat was not very comfortable"
優點： "The staff, from airport to plane, were brilliant, the food was initially surprisingly nice, but by the time I'd been in transit long enough for the third meal, I just couldn't face it."
缺點： "The Seats were OK and the legroom was pretty bgood for economy, but the extra headrests on the larger Heatthrow/beijing aircraft came in at about shoulderblade height and made finding a truly comfortable position impossible. Definitely one to look at the price step ups for better seats in future."
缺點： "The flight was cancelled. How can i get my money back? Thanks for your help!"
優點： "take Air China only if you go to Beijing. otherwise expect delay, lots of delay."
缺點： "flight delay, flight delay"
優點： "Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight"
缺點： "Breakfast was not good unfortunately"
缺點： "I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?"
優點： "Flight departed at 7.55 am, was about 2 hours - no real breakfast was served, just a roll and a muffin."
優點： "Overall i won't prefer to travel from this airlines anymore."
缺點： "the way airline treat the passenger was very poor and rude. I came to know this when my Air China flight from Sydney to Chengdu have been cancelled on 16th of November 2017 at 21:40 pm. I had to reach my destination on time by 17th of November 2017 to attend my marriage ceremony but unfortunately i missed and had to bear a great loss. THEREFORE, I WOULD LIKE TO REQUEST A COMPENSATION AND REFUND FOR MY FLIGHT."
優點： "Cheap price, on time."
缺點： "Seats, food, entertainment"
優點： "No hassle check in and boarding."
缺點： "Meals were average. Rice meals are better than the noodles. IFE selection for US passengers could be better. No cell allowed after take off."
優點： "Food was good. and more leg room. Also gave you a pillow and blanket. Of course the flight to China was a much larger airplane a Boeing 747, where flight to Sfo was a 737-800 and a smaller Air bus. All my flights made it to destination on time. Or close to it. You should plan on at least 1&1/2 hours between transfers. SFO was under staffed at security long lines, and empty desks. Beijing & Soul airports had smaller lines. The Visa free transit at Beijing worked well."
缺點： "Long time through customs and security especially when transferring from one plane to another. We had carry on luggage but still had to go through baggage claim and exit before transferring to the next flight."
優點： "I did not allowd to boarding and Air China tell me that FlightNetwork did not book the ticket for me when I arrive airport."
缺點： "Is this Your service? Can I have a compensation as I have to buy another ticket and lost one day?"
優點： "I was able to get home and my luggage came with me."
缺點： "I actually was put on China Air so I would have a chance to make my connection and they were just fine. The stars are NOT for China Air."
優點： "They put us in a hotel until a departure time was confirmed."
缺點： "Original departure 17:20. Then delayed by two hours. Followed by workers saying I don't know when the plane will come."
優點： "Mr. Zhang helped me a lot. Thanks!"
優點： "Very nice and attentive staff"
缺點： "Delays without any information"
缺點： "My flight was cancelled. I was never notified about the cancelation. Found out about it when I got to the airport."
缺點： "Delayed for 2.5 hours."
優點： "Literally nothing about this flight was enjoyable"
缺點： "Paid for exit row. Was a woman with infant on lap in same row. Staff is extremely rude. Unhelpful. Plane not in good condition. Food is horrible."
優點： "Very good staff!"
缺點： "Entertainment was not interesting."
優點： "I liked the food and how quick everyone was to help us when we needed something or had a question."
缺點： "The flight was extremely rough for the last 4 hours which was nerve wrecking."
優點： "Seats in front of plane"
缺點： "1 hour delayed due late plane arrival"
優點： "70% of the entertainment is in Chinese so be prepared with your own stuff. Food was not awful, but not great. Comfort and leg room above average."
優點： "Check-in and boarding went very well, very quickly."
缺點： "The plane was suppose to depart at 6:25 pm, it ended up being closer to 8:00. I suppose that really didn't have to do with anything Air China did, but we ended up landing nearer to 11:00 than the 9:45 that I booked, It was nearly midnight before I was able to get home."
優點： "The crew was pleasant"
缺點： "Delayed an hour and 1/2 at gate to board, then we had to sit on the plane for over an hour waiting to 'de-ice'. The food is atrocious! The beef with rice was a gelatinous glob that was inedible. Wine (almost undrinkalble) only with meal? really? Double booked seats and I was told to move, not asked and I assure you they are lucky a window seat was available. No English options for entertainment."
缺點： "They lost my bag it had all my souvenirs from my Japan trip"
優點： "This time Air China were pretty on time for both all the trips I took, in contrast to its constant delay in the past."
缺點： "The food was not appealing. The service of the crew is ok but not too enthusiastic or friendly"
優點： "Love watching movies"
缺點： "Super cold and hard to get around and to processed to the next flight"
優點： "The plane tickets were cheap, but I guess you get what you pay for."
缺點： "Airport staff in Beijing was rude. We boarded our plane and then proceeded to sit on the runway for 2 hours during a known weather delay. Airplane was very uncomfortable with few movie options. Flight attendants were rude on every flight I took with air China. I guess this was an improvement as the entertainment system was broken on my way there. My luggage was lost both ways of travel. In trying to report lost luggage, the desk attendant was rude and not helpful. She wasted about 30 minutes of my time just to tell me she couldn't help me. She should have told me that initially when I described my problem to her and she didn't listen. This delay caused me to miss my connecting flight. Overall I had a terrible experience and will never fly Air China ever again!!!"
優點： "Nice plane, nice crew, no problems."
缺點： "Plane was empty and passengers were not allowed to spread out for more room and comfort."
缺點： "The airport in Beizing is not good for smorker. No place for smoking area. It's my second time flighting at Beizing and I should have to have 1 hr delay from the departure as always."
優點： "The flight was generally fine and on time. Good as good as to be expected on midrange flight."
缺點： "Transfering in Chengdu takes forever. First we didn't get a gate and had to take a bus to terminal the long way round the runway - 10 mins. Then we had to collect our suitcases and re-check in and the queue was very long. Some people were very stressed about missing their connecting flights. Then when transferring to connecting terminal you first have to walk far within the terminal, then have to go outside security, find yourself the shuttle bus to the other terminal yourself, then go through security again - many more queues. Lots of time spent and lots of stress, and I'm not alone as everyone was complaining."
缺點： "The very worst thing is that I flew into Beijing 90 minutes before my next flight -- had to go through terminal transfer and a VERY LONG immigration line. In fact, I MISSED MY FLIGHT TO CHENGDU, and Air China had to book me on a later flight. The Beijing airport is cranky and difficult to smoothly get from one place to another, but missing this flight was COMPLETELY AVOIDABLE if there were ANY Air China staff around to assist and there weren't."
缺點： "Flight delayed for 2 hrs , saw the pilot coming after 2 hrs , why were the customers not informed"
每天清潔，並在 台北市飛往 成都的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 成都的機上會提供口罩
從 台北市飛往 成都的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 成都的彈性機票