每天清潔，並在 台北市飛往 布達佩斯的機艙內安裝HEPA高效濾網
優點： "The crew is awesome. They’re so polite and helpful."
缺點： "I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future."
優點： "Loved the Kabuki actors used for safety instructional video - stay for the ending credits!"
缺點： "Boarding felt like a standing cattle call. Some - not all - stews acted as though they were insulted to have to provide food and beverage service, as though they were too tired and/or impatient to deal w/ economy class."
缺點： "Did not like emergency exit seat."
缺點： "if the seat can be reclined a little more"
缺點： "Boarding is done by a bus trip onto the tarmac, then you take the rolling stairs up into the plane. No in flight entertainment of any sort."
缺點： "ANA changed my selected aisle seat to middle one without explanation. It never happens when I fly with United."
優點： "Boarding is prompt and orderly. They apologixe for several minutes delay even it’s not the airline fault.The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
缺點： "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
優點： "Food and services"
優點： "Everything about this airline made my flight pleasant. The staff were polite and accommodating"
優點： "All the flight attendants were doing excellent customer service and there was good food."
缺點： "There was nothing that I didn't like."
優點： "Great food"
缺點： "Leg room"
優點： "Excellent service."
缺點： "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
缺點： "It was too hot in the plane. The plane lacked individual cooling control. We mentioned how warm it was to the flight attendant. It did cool down momentarily, but remained uncomfortably hot the remainder of the flight."
缺點： "The seats in economy are ok and not a good comfortable seat.. and needs improvement on food menu choices. But no problem boarding, the attendants are courteous and nice.."
優點： "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
缺點： "No problems."
優點： "Great service."
優點： "The most impressive is consistenty great service from check in, in the air and online costumer service.. they are very pleasant , humble and genuine, always trying giving what you need."
優點： "ANA is one of our favorite airlines. Consistently great service, if not occasionally a little too 'rule centric'... but it's Japan, and that's why it's so nice and clean and everything works perfectly... :)"
優點： "Seating was comfortable, staff were very attentive and obliging, offered tea, coffee water etc frequently. Blankets were also on offer. No comments to make in food or entertainment as not on offer ( as a domestic flight would not expect them)."
優點： "Wonderful service"
缺點： "Food was on the very bland side"
優點： "Good communication, food and services"
優點： "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
缺點： "Wifi is a rip off. I bought 1 hour of wifi and didnt last for 1 minute. Really hoping that i can get a refund for it"
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "The flight attendants in the Economy Class did an excellent job throughout the flight."
缺點： "There was nothing I did not like."
缺點： "Delayed 2 hours and people where freezing in terminal. They eventually brought blankets and snacks."
優點： "Generous for portions. Crew were awesome. The interface was easy and had lots of options"
缺點： "Main food dish was combinations of flavors I would never put together. Lack of leg room."
優點： "They made a special dessart for my niece and her husband for their honeymoon trip."
缺點： "Not realky."
優點： "Flight on time."
缺點： "Stuck in middle seat between 2 teenagers & reading light on top was on next to me the whole flight from Haneda to Los Angeles."
優點： "The staff was so very helpful and nice. Thanks a lot!"
缺點： "The great disinter service from the flight attendants made up for the delays."
優點： "Good experience. Crew are kind and friendly!"
優點： "Fan tasting service by the crew members from the point of check in. Very attentive to all details."
優點： "ANA staff are generally well trained (but are you really allowed to land with your laptop open on your lap as some people were?) ... good service overall, good movie selection, food varies from OK but boring to very good indeed ."
缺點： "Both meal A and B selections would have caused problems for people with shellfish allergies. One was a seafood doria so they have me the other meal. The other had a sauce with seafood extract in the ingredients. I can read Japanese so didn't eat it, but there wasn't any English information on it."
缺點： "The flight attendent name Yoka asked me what I want to eat??? But She give my food to someone else, and rold me they do not have it anymore."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "pleasant service. no surprises, delays , etc. thank you."
缺點： "why would they call it a 'hindu meal' if it includes meat?! pilot & crew a bit hard to understand when they spoke english - thick accent."
優點： "In-flight service from staff was excellent as always, food is good but not outstanding (but let's be clear this was economy class), movie selection is good."
缺點： "From Japan to other places they're always organised, but boarding in London was a little chaotic which is a common problem for ANA flights in other countries *to* Japan - they hadn't set up signs properly or made clear announcements for families with children, First Class, Business class boarding etc. The First Class/Diamond status queue (not for me!) was actually set up in front of a supporting pillar, basic organisational things like that. On balance though, still a top-class airline."
優點： "A N A Very good, space between chairs is very good, crew very professional and friendly"
優點： "Flight attendants were very nice on this modern 787. It was a pleasant easy flight."
優點： "I liked that each seat had a foot rest. The food was very good you get a haaggen dazs ice cream during one of the meals. The food wasn't filling but that's to be expected so bring snacks if your own. The flight was smooth no issues and the flight attendants were very attentive. Had a tv with movies and the personal tv also had games like a game system."
缺點： "I disliked that the seating did not have its own personal air. At times I would get hot."
優點： "I have two flight which is United and ANA. I love ANA so much especially the food!! And the crew!!!. The food is the best! I love it!! And the crew is so friendly, professional and lovely."
缺點： "So far I don't have"
優點： "The plane they used was B-787"
缺點： "There was no entertainment flight system. The seats were also skimpy as it was a domestic flight"
優點： "The staff was so kind and quick to make everyone feel so comfortable. And the plane itself was already super roomy, so time flew as I spared the skies like I was back home in my living room."
優點： "Very nice and pleasant staff"
優點： "The best service I have ever received. The stewardess ladies are incredible."
缺點： "Alternative movie options."
優點： "Food is delicious and Crew are friendly."
缺點： "Transit hours at Narita were too long. Connecting flight was on the next day and need Visa to go out of the airport as the connecting area is not open 24 hours."
缺點： "I had to wait and take a two hour flight later because there wasn't enough time to take the shuttle to the domestic part of the airport.,"
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Nice crew."
缺點： "Horrible seats. Very uncomfortable. No room to move around. Overcrowded plane."
缺點： "No delay in boarding"
優點： "Emirates is a top airline for comfort and extras. Even on short flights customers are treated well."
缺點： "No suggestions"
優點： "Service on plane good friendly staff and helpfull"
優點： "Seats weren’t all that comfortable."
缺點： "Service and meals were good."
優點： "Every aspect of travel was excellent, boarding, flight, crew services"
優點： "Crew were rude and kept ignoring me"
缺點： "Crew member needs to be more friendly and accommodate when things go wrong"
優點： "cheuk in 快！吾使等太耐！"
優點： "Seating and entertainment was very good."
缺點： "Hindu Non vegetarian meals could have been better"
優點： "The service was great and the entertainment tv worked better than the first plane."
缺點： "We waited a lot in the bus that took us to the plane without moving. It would have been better if we stayed in the waiting area until the bus and the route was cleared to take us to the plane."
優點： "Almost everything"
缺點： "The food choice"
缺點： "Queuing in the sky bridge reminds me of boarding a budget carrier. Birmingham needs expansion to be seriously considered a major international airport."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "Seat was uncomfortable"
優點： "Movie choice"
缺點： "Noise, attitude, boardinv"
優點： "Impressive in flight entertainment"
缺點： "The pay to use Wi-Fi was very slow, not worth using."
缺點： "The food selection was limited and not tasteful!"
優點： "Food and beverage choices were excellent!"
缺點： "Boarding at JFK was delayed a lot and not properly handled. I was in Business class, still there was no information about what would happen when. Onboard, the TV (ICE) and internet were struggling to keep up with user demand. Did not load or connect sometimes. Different crew members had same standard answer - try later. While sleeping in Business class, I was woken up twice by a rude crew member (Velma Ndubi). She even refused to tell me her name because she did not want me to complain. Her attitude ruined the flight for me."
優點： "A380! Overall is good. I liked a bag of accessories including eye mask and socks."
缺點： "In flight food in Arabic style, my brother didn't like much of that styled food. But I'm OK with it. They provided light meal ( "pide" lamb/veggie filled bread or choice of fruit). The veggie pide was a bit weird. But overall, the food was not so bad."
缺點： "Boarding announcements weren’t clear and boarding was not separated by zone."
優點： "Almost everything!"
缺點： "Couldn’t find anything to really complain about other then had to go and ask one of the stewards to get the drink I asked for that hadn’t come."
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Every thing"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "The cabin crew always smiled and were friendly. At no time did it appear that they were just pretending to be enjoying their job. They worked with great effectiveness."
缺點： "The sandwich served with mayonnaise and chicken was at room temperature. It didn't set well with my stomach. The plane landed and then parked so far away from the terminal. It took a half hour to exit the plane, board the non-air conditioned bus, and arrive at the terminal. The shuttle bus was extremely uncomfortable!"
優點： "It felt like home. =)"
缺點： "it felt too much like home. ;)"
優點： "It was an enjoyable flight"
缺點： "I didn't like my seat placement this time round. Was put in the seat infront of business class as no other option. Really uncomfortable."
缺點： "Did not get wheelchair assistance for my dad as requested."
優點： "Spacious plane. Comfort in Economy Class wascwonderful. Crew'a attention to the passengers wascexcellent."
缺點： "The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways."
優點： "Overall satisfactory"
缺點： "Time taken to Debord at Mumbai"
缺點： "I was supposed to get a room from Emirates since I had 15 hours stay in DXB but Emirates employees refused to give me room. F.Emal"
優點： "I liked the meals"
缺點： "It was hard to push my chair back"
優點： "Same as above. If I make this trip again I would only fly Emirates. Have told everyone how wonderful my flights were."
缺點： "Same as above."
缺點： "server told person asking to take away her tray that she did not have three hands"
優點： "The flight crew was excellent IAD to IST."
缺點： "The customs process takes too long to make domestic flights in time. I ended up missing my connection to Antayla because the customs line was too long, so I was re-booked for a later flight departing 7+ hours later. I think in the future kayak needs to ensure at least 2 hours for a connecting flight"
缺點： "Our first flight got delayed from lax and we missed our connection flight and they wouldn’t let us go on the next flight and instead we had to wait about 7 hours for the next flight!!! Also we got really bad seats on the other flight"
優點： "Food and plane"
缺點： "IST transit"
優點： "NOTHING. Flight was canceled with no alternative."
缺點： "Flying a plane to a destination."
優點： "What did you like?yes"
優點： "Boarding and arrival was on time."
缺點： "Crew unprofessional, gave my vegan sister a chicken sandwich, forgot to serve some guests, they were unpolite and inpatient."
優點： "I've flown with Turkish airlines a few times and compared to other airlines they are amazing. Even on short distance flight (1 hour flights) the offer a sandwich and drinks. If there are delays the pilot explains what's happening instead of leaving us clueless."
缺點： "My baggage was lost and I have yet to receive it."
優點： "Crew and the food"
缺點： "That the WiFi didn’t work."
缺點： "Boarding time was supposed to be 19:10, we did not start to board until passed 20:00. Needless to say we were delayed. There was a woman at the counter,but there was no explanation given about the delay. Luckily it was the last leg of my journey and did not miss a connection flight,but being on an 11 hours flight just before, I was a little cranky. Overall I had a great experience."
優點： "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."
缺點： "I had a 22 hour layover. On the website, Turkish Airlines advertises they cover hotel rooms for anyone with a layover exceeding 15 hours. However, it's impossible to get a e-visa to allow Americans to leave the airport to take advantage of this. There is one hotel inside the airport, however it's extremely expensive and booked well in advance. While the service was decent on the plane, inside the airport the TA employee's were very rude and not at all helpful. So be prepared to spend the night on the floor or an uncomfortable bench. Won't fly on this airline ever again."
優點： "Food, boarding"
缺點： "Tight seats"
缺點： "See volume issue from earlier."
優點： "Timing was perfect without any unnecessary delay in transfer. Crew is quite helpful and food was pretty good for Economy class as was the leg room and footrest. Entertainment was excellent."
優點： "On Time Entertainment system"
缺點： "Extremely cold, cold air blowing strongly for the whole duration of the flight Had to ask 3 times for a blanket but was not enough though"
優點： "Turkish Airlines had new planes with a decent amount of leg room between the seats."
缺點： "I booked the seats really early and did not book the last row before the lavatory, but that's where we were assigned seats."
缺點： "On our way back to US, we were kept in a small area with no air conditioner for one hour."
優點： "Service, Food, Crew, short announcements, boarding, entertainment"
缺點： "AC unit was off while boarding, first 20min it was super hot. AC turned off again about 30min prior to landing, again the plane heated up rather quickly."
優點： "Crew accommodated at seat change so I had a space between me and the next passenger and I got a row seat."
缺點： "The tickets were booked on Turkish air but serviced by Air Canada. Neither company could change flights, check in or check me out of each other's systems. This caused most of my late night delays and struggles. Beware when using either or other online companies serving other vendors"
優點： "Exxcellent food."
缺點： "I was first seated next to the two largest people on the plane, a couple. There was hardly room for me in the seat. I had the aisle seat. I asked the flight attendant if I could be reseated and she said the plane was full and there were no open seats. She eventually found me a middle seat in the back of the plane, which was so cramped I could harpy move. For a 10 hours flight, not good. I have gold status on Star Alliance, which got me an upgrade from Bishkek to Istanbul, but didn't help on this flight."
缺點： "The lateness of flights"
優點： "Food customer service touchcreen tablet in each seat. Tablet has access to free movies, shows"
缺點： "for those flying to Saudi Arabia for pilgrimage or umrah, the crew is not knowledgeable on it."
優點： "Food, Friendly and attentive staff and air hostesses"
缺點： "The seats are extremely uncomfortable, the economy legroom is only good for a person shorter than 5 feet, the seat cushions lack good padding and comfort."
優點： "Smooth flight and shorter than planned. Good service overall."
缺點： "I liked everything"
缺點： "How come a Business Class doesn't have sleeping masks? Unbelievable."
優點： "All service, atention, food"
缺點： "Flight canceled"
缺點： "The attendant open the door on me while I was using the restroom, I didn't care for that, he can see that the restroom is in use ."
缺點： "The last minute gate change--"
缺點： "From JFK airport Turkish airlines was late almost 2 hours and when we came to Turkish our flight to Tbilisi left :("
缺點： "We ran to the gate but we're turned away and spent 3 hours getting rebooked and to a hotel for the night."
優點： "Thanks for the homemade cookies :)"
優點： "The crew was nice"
缺點： "Noisy..people up in the isle, drinking...just being laud."
缺點： "Terrible connections. Long delays. Truly awful"
優點： "The food was good, the crew was very professional and friendly."
缺點： "The seats are too crammed and there's barely any room in the economy class."
優點： "Food and service were great. Plane was super clean and economy seats were very comfortable."
缺點： "The in-flight entertainment system didn't work on the way back."
優點： "The flight was fine, the crew courteous and everything was ok until I got to my destination."
缺點： "It turns out my checked luggage never made it to Budapest and the people at the airport did nothing to help with the fact that I had nothing on me because of that. They took my information to deliver the suitcase but since the luggage would not reach me for at least a week they did nothing to compensate for the fact that all I had on me were some books and my computer. I had to buy all new toiletries and since I am travelling for work basically had nothing to wear for my meetings. This was a really bad experience"
優點： "Aircraft was new and clean, and the crew was both professional and friendly. The food was excellent and it was a surprise to be served a full lunch on a 2-hr flight in coach class. All in all a great experience."
優點： "The quality of service is always on top, kindness and help is always when you ask..."
優點： "Turkish Airlines were a great surprise - everything was much better than expected. Highly recommend flying with them."
缺點： "Seat was very uncomfortable. Stiching placement is very bad and hurts. We had to turn back and switch plane after some technical issue. We landed in Budapest with more than 3 hrs delay."
優點： "The planes were pretty comfortable, especially the first one. Even with the delays, there was overall a good turnaround time, though we still landed four hours late. The captain kept people from panicking, which was good."
缺點： "We had an engine failure during the first ten minutes or so of our flight that required us to turn around and head back to Istanbul, then wait for another plane, then reboard and try again. Our first flight was in the air an hour or so. Engine failure is always a concern - why was this issue not found during a routine maintenance check-up?"
優點： "Crew food and entertainment system had many options which helps on such a long flight"
缺點： "Leg room was below average. Entertainment system only had movies. No tv shows so nothing of short duration"
優點： "I liked the food"
缺點： "Seats were very uncomfortable, the entertainment screen haven't changed since 2001 i guess; very bad quality, and it broke down at the middle of flight."
優點： "Other than what I've mentioned below, everything was great."
缺點： "It was a pretty physically uncomfortable flight. My seat wouldn't recline even a tiny bit and it was a 9+ hour flight. The flight attendant tried to help but was unable to get it to move either."
優點： "food, entertainment"
缺點： "too small legroom, waiting for the boarding in the Airport was crowded"
每天清潔，並在 台北市飛往 布達佩斯的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 布達佩斯的機上會提供口罩
從 台北市飛往 布達佩斯的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 布達佩斯的彈性機票