每天清潔，並在 台北市飛往 密蘇里州的機艙內安裝HEPA高效濾網
優點： "The flight never occurred. The first leg of my flight from Ho Chi Minh was cancelled and I was not informed. I discovered this when I went to check in. I called Kayak to resolve this since I had confirmation of the booking and was placed on hold. After 2 HOURS I hung up. At roughly 4:00 am I spoke with someone at Kayak who confirmed the flight was cancelled and that I was not contacted. An offer was made to put me on another flight a day later but that was impossible because of needing another Covid test. I was able to arrange another flight that was more expensive."
缺點： "I would like to be reimbursed the difference in flight cost since I was not informed about the flight cancellation."
優點： "At least it was delayed so we could make it to SFO."
缺點： "The American Airlines flight was delayed so the delayed flight from Honolulu could make it to Los Angeles and not subject AA to additional complaints. We arrived at close to midnight and worried about getting the car out of the parking lot without incurring additional charges of and additional day. The food was not great."
優點： "JAL operates with incredible efficiency."
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
優點： "Everything. I always enjoy my flights with JAL."
優點： "The crew members polite and nice."
缺點： "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
優點： "The crew were very friendly."
缺點： "The entertainment selection is really small."
優點： "The crew provided excellent service and the food is really great."
缺點： "My only issue was the other travellers not related to JAL. I was unable to properly sleep due to the toddler's whining and the senior who stopped me from reclining my seat."
優點： "The service are great!"
優點： "Smooth ride"
優點： "Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "It was very good no prO lens at all:)"
優點： "Professionalism with friendliness of the crew and the service provided."
缺點： "No issues with flight and boarding."
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "Quick efficient boarding. Smooth flight."
優點： "服務 電影 雪糕"
優點： "Thier food tasted excellent!"
缺點： "Wish there was a vegetarian option too."
優點： "Very friendly and accommodating staff on JAL every trip"
優點： "First about the price of the ticket, and the survis in the plane"
缺點： "Actually nothing is my dislike things."
優點： "Very friendly crew!"
優點： "Everything. The flight attendants were courteous, kind, and efficient. The seats in economy were large. The entertainment system had many options and was easy to use. The food was great and plentiful."
優點： "Customer service was really good"
缺點： "The food always makes it hard to eat anything the next day."
優點： "Beverage served immediately after flight take off. And to follow dinner was nice as well as breakfast in the morning. Coffee could be better but overall a pleasant flight."
缺點： "There was no vegetarian option for food."
優點： "I was very impressed with the courtesy and efficiency of the pilots and crew. Staff were very helpful and polite. A very good experience overall."
缺點： "The stewardess making announcements overhead on the PA system speak very softly and can be very difficult to hear and understand in addition to their accent. I know the safety cards are available for that info but the "in-flight" announcements are the ones that I worry I'm missing important information due to my misunderstanding."
優點： "Great flight, great food (Hagendaus Ice Cream was a great treat)"
優點： "There was more leg room than most airlines, friendly staff, and good movies and food selection."
優點： "Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)"
缺點： "I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature."
優點： "Always a good crew .. they go out of their way to make sure you are comfortable."
優點： "Airplane is well kept. Snacks are available near the beverage area."
缺點： "Never make it on flight because the connection flight so messed up. Need to purchase new ticket with different airline finally."
優點： "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."
優點： "Fare price was unbelievable. JAL and AA combined to make my flight very pleasurable and memorable. This first leg, on AA was smooth and allowed me to go to my connecting flight easy without having to go out of security and back into the international section of LAX"
優點： "Great service and comfort. Great food. On time."
缺點： "Outgoing plane was older and had stains on the chairs, walls, etc. But still comfortable."
優點： "food was great flight attendants are courteous and reliable"
優點： "Great friendly service on jal... my wife and I got lucky and we're bumped to business class. Would fly with them again 100%"
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
優點： "The 787 was quieter and felt very comfortable. The take off and landing were more smooth than I remember other flights being. The seats were quite comfortable and everything was very nice."
優點： "fine food, the pilot handled a typhoon like a pro"
缺點： "Could not enjoy the music and NHK news on the plane."
優點： "Amazing service"
優點： "An airline that thinks about consumers and then delivers a premier experience. Fly no one else to or from Japan."
優點： "Good flight! Confirtable seats, polite crew."
優點： "My son and I enjoyed the courteous and genuinely friendly service and attention from all flight personnel paid too us to ensure a wonderful experience to and from Japan. From Hawaii JAL manager upon check in concern for my son not feeling well to the attendant realizing we spoke no Japanese to apologize and begin conversing in English, every one was pleasant and professional in desire to please us and make our trip so comfortable."
優點： "Overall a good experience. Even with the unusual dislikes on this particular trip I would fly again on JAL. I would give this trip a 9.4 / 10."
缺點： "Checking in 48 hrs in advance with no aisles or windows seats for selection. Being stuck in the middle seat 26F for 9 hours. Discovered in LAX that my luggage tags were improperly tagged in TPE. I had someone else's luggage tags on my bags going From TPE to KIX to LAX to Houston instead TPE - KIX- LAX- Austin."
優點： "The service"
缺點： "Having to leave a comfortable setting"
優點： "Wonderful crew..nice plane and comfortable seats!"
缺點： "No inseat power or usb on the monitor"
優點： "Comfortable flight, friendly staff."
優點： "Everything was great!"
缺點： "Some announcements were only made in Korean. Would have been nice to have it in English for international flight."
優點： "Food and professionalism, were excellent, had a good stress free experience."
缺點： "Had issues with unusual plane noise."
優點： "Excellent crew helping calm my anxious children."
優點： "Everything was great!"
缺點： "More dates available for reward redemption"
優點： "The crew, as always, was super professional, friendly, helpful, and efficient. The plane was neat and clean, I was pleasantly surprised with personal items like tooth paste, tooth brush, and slippers. And I was thrilled that you served wine with food as well. That goes a long way!"
缺點： "I didn’t rate comfort and food as “excellent” as I did other items not because they were not great, but flying on an economy class for 14.5 hours, I can’t force myself to speak too highly about these two items, which doesn’t necessarily reflect my flight experience or Korean Air quality!"
優點： "crew was amazing and movie selection was good"
缺點： "poor business class seats and small screens"
優點： "Boarding services"
缺點： "On-line cellphone app interface in mandarin version could be better."
優點： "Service and food was good."
缺點： "Be told numerous time we couldn’t feed our 4yo daughter food on the plane that was not served by KAL...yeah that’s right NO apple slices for your kid on this 6 hour trip"
優點： "Efficiency, hospitality, professionalism, cleanliness, ..."
優點： "The staff was courteous and kind"
缺點： "My luggage took over an hour and my 1 bag was covered in a sticky mess that looked like eggs!!! It was gross and they wanted me to fill out a complaint form. That is just unsanitary!!! No form is going to fix that!"
優點： "The male flight attendant working the rear of the cabin was the best flight attendant I have ever had the pleasure of flying with. Thanks!"
優點： "Food. Entertainment system."
優點： "Overall flight was awesome"
缺點： "Would suggest a footrest to the economy seats and provide in-flight wifi."
優點： "The food is outstanding, the on-board service is wonderful."
缺點： "Unfortunately our flight was very delayed causing problems for lots of connections. Also the check in agent at BKK was not nice at all"
優點： "Food, drinks, snacks, comfort level."
缺點： "Selection of movies is really bad."
優點： "Good food"
缺點： "Flight was about 13 hours long ☹ but that how it's"
優點： "I liked that it was a seemles, smooth and easy operation during the entire trip from departure to arrival. Thank you for making traveling a pleasant and dreamy experience!"
缺點： "There wasn’t anything I didn’t like."
優點： "Great service"
缺點： "Wish I could have sat further in the front"
優點： "Great airline"
缺點： "I wish they still bumped people to first class when there was room :)"
優點： "Clean airplane and ver polite crew."
缺點： "Was not allowed to get a seat assigned online. Only at airport checking when most decent seats were taken. Also could not choose the food online. Online site poor. Wasted a lot of time and still could not get seat and food preference."
優點： "Everything.they all assist you and helped u out to look and store your hand carry-on."
優點： "Food and accommodating flight attendants."
優點： "The plane was clean and the staff was great."
優點： "Cool; collected; patient; helpful; calm; respectful; overall, people doing their best for their customers."
優點： "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
缺點： "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
優點： "Business class lie flat bed"
缺點： "The Korean food was not that great. The crew was not clearing empty glasses They served food on Korean time rather than on destination time"
優點： "I liked the fewer seats. Ready to get out of."
缺點： "Constant turbulence made going to the bathroom troublesome"
優點： "Everything (the comfort, the crew, etc.) was first rate and the flight was on-time. You cannot ask for more. One tip---check in on line and you can afford the lines at the counter."
缺點： "No complaints."
優點： "Had a fantastic time, it exceeded my expectations."
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "The seats were roomy and considering this was 14 hour flight that was important. The entertainment was superb - they had all the latest movies and plenty of them to last 14 hours. The service was the best. Flight attendants were so nice and accommodating at all hours of the day and didn't even flinch once after our multiple requests for more wine. They made sure we had enough food and snacks throughout the flights and provided plenty of water and juices to stay hydrated."
優點： "Attentive cabin crew, roomie, nice entertainment system that worked the entire time of the trip."
缺點： "Food was just ok"
優點： "Good service. All attendants and crews were nice and friendly."
缺點： "The leg rooms and too small seat when compared with the picture online. The entertainment didn't have many choices."
優點： "By far the best airline i have ever travelled on"
缺點： "The service, quality of airport and new aircraft"
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "the airhostesses"
優點： "Service counter check in was very helpful"
優點： "I liked everything, their friendly and professional service a board!"
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
缺點： "Turbulence and bumpy. I know you can do much about that."
優點： "The entertaiment choices were very good on such a short flight."
缺點： "Seat was so cramp to the point of suffering."
優點： "Very friendly service."
缺點： "Korean Air needs to improve check-in. Didn't realize that Morning Calm could be used after early check-in even though kiosk didn't give boarding pass. Once we did and switched out of the SLOW regular line it went great."
優點： "Hospitality was top notch! Always friendly and helpful. Food and snacks was good. Liked having the TV in front of me for the long flight. Liked having the toothbrush!"
缺點： "The ability to upgrade when there were many open seats and I was told at check in that there were no seats available. I had fallen during my vacation and really wanted to upgrade so I can stretch out to not put a lot of pressure on my low back and hip for a 12+ hour flight, and didn't get the chance. Was pretty upset when I walked around and noticed many open seats in both business class and first class. (first class curtain was opened for a short period of time)"
優點： "Good food, friendly staff, great service"
缺點： "The seats could be bigger"
優點： "Nice flight and very comfortable. Staff is very attentive and accommodating to my vegetarian wife."
優點： "Surprising amount of legroom, solid food and very pleasant host staff"
優點： "It was a codeshare flown by China Air, and was a typical China Air flight. Quite good but nothing spectacular."
優點： "USB port allowed phone recharging in flight."
缺點： "Cabin temperature was consistently warm, making it difficult to sleep. We booked and travelled as a couple. Though seats were assigned for first flight, they were not assigned for this connecting flight, and at check-in, only single seats in the middle were available."
優點： "the Crew as always on ANA flights is amazing"
優點： "crewe were excellent"
缺點： "nothing !"
優點： "Crew was amazing.Premium economy seats were superb. Food was also good."
缺點： "Perfect flight"
優點： "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"
缺點： "Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside."
缺點： "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."
缺點： "Seat padding - seat was a bit firm"
缺點： "If there was no delay."
優點： "Crew members was very polite and food was good"
缺點： "seat is quite small."
優點： "Slept much of the time"
缺點： "My head phone didn't work. Only one ear. Asked for two replacements but neither worked, one broke."
優點： "Crew were very hospitable"
優點： "That it didn’t crash"
缺點： "It was very delayed and then the luggage still hasn’t come out"
優點： "Food and services were great"
缺點： "There were not a lot of selections on the TV."
優點： "Very smooth boarding process and excellent, lovely flight attendants"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "I booked with kayak thinking it was an A&A flight and said I got crappy United all the way to Narita Japan where the plane didn't make it on time and I missed my connection for my A&A flight got to love it be careful what you book on their site"
缺點： "Deception at the time of booking"
優點： "Crew amazing and food very good."
缺點： "Crew woke us up 2 hours before landing, would ha e been great to sleep longer."
優點： "The crew was very professional and exceptionally polite and attentive. Possibly the best I have encountered on an international flight."
缺點： "Nothing. It was perfect. Comfortable, cute stewards"
優點： "The food and staff were great."
優點： "Staff is awesome"
優點： "easy check in."
缺點： "can't choose my own seats."
缺點： "Sitting space"
優點： "The crew was nice."
優點： "Staff are super kind."
優點： "Overall excellent"
優點： "Everything was fine"
缺點： "The seats hurt my butt"
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Everything was fantastic (except that I didn’t watch or listen to any of the entertainment"
優點： "I've flown with ANA before and they never fail to impress. Service is impecable, staff are nice and the new boeings are awesome. Seats can be a bit cramped but we were in economy and it's a 9 hour flight so some discomfort is expected. The 3 meals served are complimentary and very much appreciated. The entertainment system is an easy to use touch screen with great options from Hollywood and other movie sources."
優點： "Flight crew was friendly, quick to respond to questions, and very helpful. I was able to switch seats even though the flight was full. The food was fine but the menu for the return flight looked better still."
缺點： "The flight was 100% full. I took a redeye flight hoping to sleep a bit on the plane but I ended up not sleeping much. I am happy to take ANA on my return flight, which is not redeye. Also I will be happy to fly ANA again, but I would not take a redeye flight on any airline unless I was in business or first class which I cannot reasonably afford at the moment."
優點： "Generally the fligt was wonderful."
缺點： "Of course I had a correct USB cable for i ad, I can not chage it."
優點： "Very kind flight attendants with amazing service!"
缺點： "They ran out of the two food options, so many people were stuck with the fish option. The entertainment section was just okay."
優點： "Great layover options. Timely arrivals."
缺點： "Food options were poor. Wished there were more fresh alternatives, like salads and fruits only."
優點： "Great customer service and very kind staff!"
優點： "Great service, excellent and curteous. Clean cabin"
缺點： "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay"
優點： "leg room!"
優點： "The work ethic and sweetness of the stewardess , aways happy and work together well. Very detail in saftey and checked everything. Very good in caring for all in flight"
缺點： "Great food. Really good , gave menu to choose from. , other airlines will say chicken or beef and you pic ..... Great price on my ticket. Most my flights are 1200. Got my ticket for 862. I very happy"
優點： "Good staff, good service, good entertainment"
缺點： "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."
優點： "Great service and good food"
缺點： "Nothing felt like they were glad to have me onboard."
優點： "Attendants are helpful and polite. There is actually leg room in economy section. And they were on time on all 4 legs we flew with them."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
缺點： "Flight were shaking badly several times and I feel dizzy"
缺點： "Not ok"
優點： "Compared to different american airlines, this flight was great. Decent meals, decent movies, all around good."
優點： "The staff were polite and highly professional. It was an enjoyable flight."
優點： "ANA flight rarely have big problem, I just let myself relaxed."
缺點： "I don't know, but I felt some cabin crew were a bit cold to me this time. I usually fly with my partner who has Gold status. When I'm with him crew come to greet us and very nice to us. I csn say it's unnaturally nice to us. This time I was on my own anf I felt I wasn't very welcomed. Ot could be my imagination though!"
"A little puddle jumper to go to SFO from LAX seems strange to me. Its cramped and slower than just taking SWA from BUR. Its a little bitty plane, and the added time with the baggage, transferring on the buses and all the extra time needed for these things just don't add up to a quick and dirty business trip."
優點： "The flight crew were very nice. I needed help boarding and departing, and they were there every step of the way."
缺點： "Not very much room, no alcoholic drinks available, couldn’t connect to WiFi for inflight movie."
優點： "The pilot was hilarious and his jokes really helped calm the situation when there was crazy turbulence"
缺點： "My one hour layover turned into a 4 hour past 2AM arrival time."
缺點： "No beverages available to even purchase ! Ridiculous!"
優點： "Smooth flight, great service onboard"
缺點： "Your seats are too small, but we know the airline industry is not gonna do anything about it."
缺點： "Food availability."
缺點： "Everything was fine"
缺點： "The crew, could have paid attention to their guest. It was terrible, this flight reminds me how much I enjoy flying Southwest, instead of American Airlines. The only reason that I flew this airline, was because It was free with Points"
優點： "On time"
缺點： "Reduce time spent on tarmac."
優點： "Crew kept very calm and courteous during a delay."
缺點： "There were a ton of angry people about the amount of delays that happened today. There was no reason given and it caused issues."
優點： "Responsive and helpful crew. Comfortable seating."
缺點： "More snacks; maybe coffee or a second round of refreshments. Not much, really; it was a great experience under the circumstances."
缺點： "Left very late with very poor communications that kept changing as well as the gate info!"
優點： "Left on time"
缺點： "Customer service was bad"
優點： "The flight was shorter than we expected! And after a long flight that was most appreciated."
優點： "plane had wifi"
缺點： "multiple gate changes multiple delays boarded and then sat on the plane never pushing back from gate"
優點： "Thank God for the entertainment options in this flight since it is so long... seats recline a bit but the leg room is a bit small, so by the end everything hurts anyway. Had a nice dinner and several snacks. Not too bad. The crew was pretty friendly. I have no complaints at all about AA."
缺點： "Long delays"
缺點： "Flight departure was delayed for 30 mins by a flight attendant not showing up on time."
缺點： "did not get my requested wheel chair service."
優點： "All good, on time, crew was pleasant!"
缺點： "All good"
優點： "Flight depart on time, with possible 5 minute delay. No problem at all."
優點： "Paid extra for more legroom"
缺點： "No Free WiFi"
優點： "Personalities...loved their job. Great to talk to."
缺點： "Bosrdunf staff at DCA. No communication in crowded area"
優點： "The flight left on time and arrived early.T"
缺點： "This was by far the most turbulent flight I have ever been on. Perhaps it was due to the remnants of Hurricane Ophelia, but only toward the end did the flight become smooth. I am surprised that a better flight path couldn't have been chosen."
優點： "Flight on time ."
缺點： "Smallness of seats"
優點： "The America flights were all ON TIME."
缺點： "The seats on this particular flight were not as good for my back and they no longer offer pillows to put behind my back."
優點： "Cabn service"
缺點： "Beyond pritzzels pls have other snack varieties"
優點： "Gate attendant kept us informed frequently as to the status of the flight"
缺點： "Rudeness/snappiness of the stewardesses"
缺點： "I did not like that the airline would not give a seat on an earlier flight so that I would not have to spend so many hours in the Chicago O'Hare airport. I did not like that the airport only allowed me thirty minutes of access to the internet. As a result, I could not work while I had to wait for my flight. Finally, I did not like that the airline lost or delayed my bag."
缺點： "Flight was 1.5 hours delayed with another 1 hour delay on the tarmac"
優點： "Boarding and debar king was quick."
缺點： "Attendant was surly, no coffee, no continental breakfast as indicated on the reservation. Very disappointed with in-flight service."
優點： "No fees for carryon, like Republic charged on the way out"
缺點： "NO seats available on booking, without paying extra. Never could sit together, even though booked together. Greedy but stupid."
優點： "On time departures. Friendly crew."
優點： "Long wait for take off. Everything else was great."
優點： "We had a wonderful flight experience. Smooth take off and landing. The in flight service was impeccable! Will definitely be flying American Airlines again."
缺點： "Because it was a day later!!!"
優點： "Much better than the trip to chicago"
缺點： "Had to wait on the crew Short fight rushed service"
優點： "The price is competitive. On boarding was ontime. Though the flight was redirected to Omaha due to bad weather in Kansas City, it was only an hour late than the scheduled arrival to Kansas City."
缺點： "The WiFi was not as expected. In flight entertainment is null. Snack would have been better."
優點： "Nice plane when we finally boarded it. Crew was very professional."
缺點： "Endless advisories, the official explanation of the flight delay and estimated departure was constantly in flux."
優點： "very good no problems.."
缺點： "all good thanks much"
優點： "Flight was delayed but boarding at DCA was very efficient and quick"
缺點： "Flight attendants seemed bothered by something and weren't very nice. They looked/seemed tired. Cabin lights were on the whole time for a ~3 hour flight which began at 830pm."
缺點： "The delay my fly canceling poor communication I miss my dates etc"
優點： "Crew very courteous"
缺點： "Flight was delayed 2 hours. I couldn't run my business that way!"
"Happy to see coffee was served and the air hostesses were v.attentive. Thanks."
優點： "Crew was terrific"
缺點： "Cabin was a little cool"
優點： "Got seated at row 2 so practically I was the first one to disembark. There's only one stewardess who took care of us and she did very well."
缺點： "The plane is so small that I don't have above head compartment so I had to put all my stuff under seat in front and I don't have space to put my leg."
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
缺點： "Sits not suitable for long distance travel"
缺點： "The airline cancelled my return flight home from a Venice without notifying me because they said I was. “No show” on my previous flight over. This was absolutely not true. To cancel someone’s flight and not alert them is highly unethical."
優點： "Service and punctuality"
缺點： "On board entertainment"
缺點： "The delay was horrible and the captain said it was because they needed extra sleep. I found this offensive as i was trying to complete a very long trip and was exhausted."
缺點： "Nothing. It was what you expect. Comfortable transportation and no crashes."
優點： "Going home"
優點： "The gate agent kept us well informed about our delayed flight - she kept calling to find out status of the flight and reported her findings to us after every call. United provided water and snacks in the gate area as we waited. Gate agent was pleasant and helpful to everyone during the delay."
缺點： "Got a call at 3:00 am saying our flight would be delayed an hour from 1:00 pm to 2:00 pm. and offered optional flights at no charge. Stayed with original flight since this was a direct flight. The flight ended up being 3 1/2 hours late. We had to wait for a ferried plane from Chicago. Just wondering if United knew at 3:00 am that they had problems, why did it take 13 hours for them to resolve it?"
優點： "Smooth landing."
缺點： "No compensation, no manager available because they were dealing with the same issue at another gate. Where is the customer service?"
優點： "Departure was on time. Surprisingly, had row to myself, allowed for more leg room. Flight itself was smooth."
缺點： "One beverage service only. My flight to Sf had two services which included free pretzels. Attendant did not return down aisle to check on passengers after first beverage service. Seats of plane in both directions for non stop flights very uncomfortable. With no lean back seats hard to find good sleep position. I tend to sleep through early morning flights."
優點： "Comfortable, quick, and great service."
缺點： "No food."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Nothing special"
缺點： "Seats very dirty sticky Not clean at all"
缺點： "Due to United delays in Bogota we were put on a standby flight 3 hours later. We didn't get on. Then had another connection two hours later that was delayed due to maintenance. Spent over 10 hours in airport. And over a total of 30 hours traveling ☹️"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "Friendly staff, outgoing and professional"
缺點： "Wifi charges are a bit gouging"
優點： "The flight crew seemed worn and a bit surly. They ran out of two of the meals and the one I got was oddly seasoned but it was warm. We sat on the ground quite a while while they fixed the PA system with no water then there was a women they'd let on the flight even though she had a different destination - supposedly they spent an hour looking for her bag on the plane. Do you hold up a whole plane load of people that got on the right plane for the woman that didn't and how come when they checked her ticket - no one noticed?"
優點： "We toured the Boeing plant in Everett (Seatle.) I wish I had bought a T-shirt I saw in the gift shop. It read, "If it ain't Boeing, I ain't going.""
缺點： "Except in the row right behind 1st Class, the seats are kinda crammed (in.) On a commercial on one flight, during the spiel about safety, the movie screen showed about 5 or 6 cabin attendants putting up their trays in prep for landing. Tey all leaned forward as far as they could to reach their trays. I looked around. I could reach my tray with my arms at my sides. If the actual airplane had had it'w seats spaced apart as in the movie, the plane would have been fully loaded with some 35 passengers. I forgot what airline it was, maybe yours?"
優點： "We made it home alive, so that's the main thing."
缺點： "Three hour delay, which wasn't clearly explained. From others waiting with us, we gathered that flights were delayed fur to some travel plans for POTUS. Does that always happen? I can't imagine it does."
優點： "Crew allowed me to sit beside my wife in economy plus seating."
缺點： "United Airlines lost my luggage in Chicago after going through customs."
優點： "Captain was communicative before departure and during flight Boarding was orderly"
缺點： "After aircraft was parked a strange loud noise could have been heard for 30 seconds. Would be nice if a crew member (flight attendant or captain) assured passengers that it was normal. Noise didn't seem normal and I was very concerned. No infotainment options."
優點： "That transportation was available in Chicago."
缺點： "No problems."
缺點： "Flight delayed"
缺點： "I understand aircraft safety is paramount, but 2 hour delay also meant we missed dinner reservation at destination on Mother's Day"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "The gate in Newark was a dump and the boarding process was chaotic"
優點： "on schedule even though ORD had some weather issues but yes good flight.."
優點： "Smooth flight and on time"
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "The crew"
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
優點： "Boarding and crew were good"
缺點： "No comfort at all. Plane was jam packed and I had no leg room, arm rests would not come up, no free wifi or free entertainment."
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "First class it was owsome"
優點： "Employees need to understand that many people who don't fly often have an anxiety about the whole process. Being friendly and helpful goes a long way in making the experience less of a hassle. United seems to understand this and for the most part their employees were very friendly and helpful. I will choose united whenever possible."
缺點： "TSA employees need to lighten up. I think they can still do their job and be friendly at the same time. They all seem to hate their jobs"
優點： "Though the airplane arrived late for boarding (due to inclement weather and air-traffic), the airline worked fast to make sure that the plane was clean and ready to board. The hostesses were very kind and helpful."
缺點： "There were no gluten-free options for snacks. There was no entertainment, which isn't really a problem for shorter flights."
優點： "Quick flight."
缺點： "Flight was delayed for 40 minutes because of "paperwork" according to the pilot. We boarded the plane on time however had to sit on it during the delay. We were not informed of what was going on until we had already been waiting for 30 minutes. When they informed us of the delay they offered everyone free direct TV in flight to make up for the delay. Once we finally took off they announced that the direct TV was not actually working. The flight attendant making the announcements was not sincere and rather unprofessional. Luckily the pilot flew fast so we ended up arriving only 10 minutes late."
缺點： "We have to pay for food on a 2 hour flight? Just snacks, no meal even though it was dinner time. The stewardess doing announcements was obnoxious. She had an odd way of speaking with strange pauses, she kept calling it Kansas instead of Kansas City, and she made condescending remarks about it."
缺點： "It was a small, commuter plane and everyone was to gate check any carry-on that wouldn't fit under the seat, like rolling bag. My neighbor did not check his and took up more than half of my leg room. He was NOT friendly and I was not willing to anger him by complaining. But he should not have been allowed to bring it on board. This was a United flight, not Lufthansa."
缺點： "The flight was delayed by over 4 hours, there was no clarity on what was going on. They made us change aircrafts, the ground staff was mean at best. In spite of the 4 hour wait they didn't even bother serving food or made any announcement to handle passenger anxiety and concerns. Delays are sometimes unavoidable and I have had experiences in the past but none that was handled this unprofessionally"
優點： "It was a routine cross country flight! Smooth boarding, deplaning and good service from the Crew."
每天清潔，並在 台北市飛往 密蘇里州的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 密蘇里州的機上會提供口罩
從 台北市飛往 密蘇里州的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 密蘇里州的彈性機票