- 想找便宜機票？25%搜尋此航線的用戶找到NT$ 10,503或更低的來回機票價格。
優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"
優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
缺點： "Kiosk, bag service, One World Integration"
優點： "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."
缺點： "Please contact me immediately!"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "even though middle seat, there was enough leg room to rest comfortably."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "服務 電影 雪糕"
優點： "The seating on this plane was super spacious and comfortable- leg and seats. Also the seatbelt gave real room. The plane was cleaned; crew friendly, food delicious- featuring semi- famous chefs and well ventilated."
缺點： "Flights should enter from back to front that way you're not waking over people to get your seat.-"
優點： "Polite friendly and attentive Staff. From checking in to inflight."
優點： "JAL is great!"
優點： "It was short flight.. I slept good through."
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
優點： "The crew was friendly, and the view from the window was stunning."
缺點： "There wasn't enough leg space; it would be nice if the entertainment system had usb charging available."
缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
優點： "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels."
缺點： "The flight was extremely late to leave and I almost missed my connecting flight in Osaka"
優點： "No major disasters, comfortable seats, on time."
優點： "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
缺點： "Too long and no rest."
優點： "The staff"
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
優點： "I am looking forwards to using them again! I paid more using this airline than their competitors. But after completing my trip I will have to say it was well worth it and will using them again."
優點： "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."
優點： "I was accompanying my 92 year old mkm, flight attendants were so helpful in every way."
缺點： "Pre-checking online needs improvement. I was unable to do it and speaking to JAL was difficult; no one was answering the phone."
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "Always a good crew .. they go out of their way to make sure you are comfortable."
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "Airplane is well kept. Snacks are available near the beverage area."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
缺點： "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
優點： "Had Hindu vegetarian meals, which were good for airplane food and much better than the "standard" fare for the rest of the plane. The flight attendants were very nice and helpful."
缺點： "Space under the seat in front of me was very cramped - a large box for electronics got in the way and made it difficult to get into a comfortable position, which is tough for an 11-hour flight.. The plane was completely full, and my husband and I had to sit in separate rows - I was never able to switch the seats, even though I called several times and tried at the airport as well. Entertainment selection not as good as the American flight out. The JAL website (English version at least) is not very easy to use."
優點： "Staffs areattentive"
缺點： "Chair space so limited"
優點： "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
優點： "delicious meals with good drink selections. cabin crews were nice and have smiles on them all time. I saw crew provided excellent services to a young mom traveled with 1 kid and 1 infant with her mom on board throughout the whole flight which were impressive."
缺點： "I believe the air line cut down snacks between meals (my flight were 13 hours) which was little disappointed. Restrooms were not as clean as before although they were way better than other airlines. Crew's English speaking still need improvement. Please keep up the good works! I will flight JAL again soon."
優點： "very friendly and very helpful from checkin in to departing"
缺點： "some flt attendants didnt speak english or they didnt understand what i was saying. (but it was fine, i was flying on a Japanese airline and didnt expect them to speak english."
缺點： "The main entree was not very good."
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
優點： "the crew was extraordinarily helpful in getting me through customs with my luggage which i was lead to believe did not need to be looked at in Tokyo because it was checked through to Osaka by finding me taking me back through customs and onto the flight in time for its departure. JAL's crews on both flights and the ground personnel were very courteous and always extremely helpful."
優點： "It seemed more spacious. Food was pretty good."
優點： "on time"
優點： "Crew service is good!"
缺點： "The seat is really cramp and tight!!"
優點： "Crew service is excellent!"
缺點： "The seat is really cramp and tight!"
優點： "crewe were excellent"
缺點： "nothing !"
缺點： "I was not aware that I flew in Narita and flew out of another airport."
缺點： "Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth."
優點： "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."
優點： "Comfort as usual"
缺點： "No idea"
優點： "Crew was nice"
優點： "the food was god. the crew was very accommodating"
優點： "Great customer experience is what look for in any service, ANA delivers this in abundance."
缺點： "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"
優點： "Seats were comfortable, crew was good"
優點： "Thoughtfulness, professionalism, patience and a lot of love put into the service."
優點： "Overall the flight met expectations for service, comfort and food."
缺點： "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
優點： "The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!"
優點： "ANA did great on everything I could expect from a flight."
優點： "ANA is always efficient and polite."
缺點： "Just drinks no snacks on this flight"
優點： "Friendly attentive staff."
缺點： "The seat was narrow and after 9 hours, not comfortable... Normal for economy though"
缺點： "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
優點： "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."
優點： "Even though the flight was around 45 min, still got a nice cup of consomme soup while I was working on the in-flight WiFi. Overall good for a short flight but basic interior with poor visibility of safety video on 787-9."
缺點： "Boarding is a bit chaotic. Only people at the front of the queue can see the correct places to stand, so many people were trying to push in the front of the queue because the signs weren't visible from some angles or from far away. Basically couldn't see the inflight safety videos from my seat (17K) because of the curvature of the overhead bins and positions of the few screens (no seat-back monitors)."
優點： "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
缺點： "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."
優點： "The flight attendants on my ANA flight from Beijing to Tokyo were the most pleasant group of people I’ve seen for a long time."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Excellent legroom. Very polite staff."
缺點： "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."
缺點： "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."
優點： "Very efficient, friendly and helpful staff"
缺點： "Food was gross."
優點： "Very efficient"
缺點： "Food was not good"
優點： "Staff and crew and food!"
缺點： "We could not check in online. This was frustrating and we do not know why?"
缺點： "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
優點： "Nice 777 plane, good snack"
優點： "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
缺點： "In flight meal could be improved"
優點： "The seat I selected was the first row of regular economy. It had extra legroom and received excellent attention by the staff for drinks. The arline served 3 meals and snacks on the flight. I felt like I was eating the entire trip. :)"
缺點： "The seats were quite narrow. Most of the rows behind had armrests that were able to raise and lower, but due to my seat selection, my row had the stow-away monitors in the armrests. The seats also didn't technically recline. The lower seat cushion merely moved forward, emulating a recline, but the seatback didn't actually move. It was not quite comfortable."
優點： "Food and Sitting Space"
缺點： "Sitting space"
優點： "Good food, seats were comfy enough for a 4.5-hr flight."
缺點： "Better Hollywood options for entertainment."
優點： "Shortest duration"
優點： "Attentive, very prompt when I indicated that there was condensation drip from the cabin roof. Vegan/vegetarian food was well prepared and staff were very knowledgeable with food choices and options."
優點： "Don't cheap out on your flights to Japan because this ANA flight from New York/JFK to Haneda was the correct way to go. Japanese-style hospitality, respect and quality of service (which is beyond the heavens) shows from check-in to landing (and even post-landing.) The in-flight meals, inspired by Japanese recipes of the Japanese destination or origin, were finely made - that goes even for Economy Class. When there was a delay that was ultimately out of their control, they made things right with post-landing arrangements. Never take any other country's airline when flying into Japan - always always ALWAYS take ANA whenever you can. (Avoid codeshares, too!!)"
缺點： "There was nothing I disliked."
優點： "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"
優點： "Outstanding customer service, I was especially impressed when the flight attendants would intermittently clean up the restrooms- something that definitely doesn't happen on US airlines. Good food as well."
缺點： "Again, would prefer a larger selection and more change with movie choices."
優點： "Food was good also"
缺點： "More of an movie selection. Maybe up date movie ever 2-3 weeks as they become available for the company"
優點： "The flight is on time... the food is good... the service is excellent.... the seat is comfortable.... the ludgage regulation is satisfying can bring 2 pcs @ 23kg..."
缺點： "The entertaiment film needs more variety..."
缺點： "I wish I had mentioned that I was pregnant. Then maybe I didn't have to sit in middle seat..."
優點： "I like the nice and warm service from the crew"
缺點： "Food can be more variable but overall its oke"
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "The crew was good, not much as it was a red eye, but they were friendly and helpful"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "the noodle snack and food was good"
缺點： "more leg room would be nice on a long flight"
優點： "Comfortable seating Brst service"
缺點： "Very few Good Hindi movies Increase the no and quality of Hindi movies"
缺點： "Delayed too much except that, everything was good"
優點： "When do you need help they always happy Helping"
缺點： "The best"
優點： "Very good"
缺點： "Very good"
缺點： "Don't delay"
缺點： "Seat was very uncomfortably"
缺點： "The staff very accomadating and helpful"
缺點： "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
缺點： "Ok perfect will do it again"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
缺點： "The flight crew was courteous and very accommodating"
優點： "The crew was readily available and was able to assist with everything needed"
缺點： "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."
優點： "The crew was so polite and kind!"
缺點： "I had no problems"
優點： "Service was very good. Food was decent. Surprised CX served dinner early in the morning Pacific time right before arrival at SFO instead to breakfast."
缺點： "There was an extra layer of normal security check at the HKG gate 15. The male team leader, probably in '50's, with two bars on his shoulder was extremely rude to the passengers. I was at the front of Economy class when a female Asian passenger walked up in the Business class ilne. He naturally tendered to her first and let her and directing her to a lower security ranking staff t the other side of area. All fine and dandy. But seconds later, a Caucasian male walked u,p indicating that he was with that female Asian, the security guard got real mad, shouted at the Asian woman who by then was some 20 feet away that next time she needed to tell him he was with someone. When it was my turn to go into the secured area, there were to guards available standing side by side, a male and a female. He let me and pointed toward the two guards. I asked him which one, he didn't answer. I asked a second time, "Male or female", he still didn't answer, just pointed his finger toward the two guards. His attitude was totally unacceptable."
優點： "Very professional"
優點： "Over all the customer service was accommodating."
缺點： "Never received a notification for flight delay. Online communication was never established"
優點： "pilot’s operation of the plane is very good"
缺點： "there’s not enough snacks/food"
優點： "Smooth boarding"
缺點： "Air hostess did not offer hot drinks"
缺點： "The crew service very lack"
優點： "早餐是粥 很棒"
優點： "The crew is so nice!"
缺點： "Same seat selection issue."
優點： "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
缺點： "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
優點： "Great service"
優點： "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
缺點： "Older entertainment system but not a big issue on a short flight."
優點： "The food was great The staff were lovely"
缺點： "Not being informed that I could check in online Having a middle seat More movie choices!"
缺點： "Lacking in inflight service after mid flight. Leaving 7 hours of nothing! So you arrive hungry both ways."
優點： "Overalll the flight was okay and the company crew is very helpful!"
缺點： "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"
優點： "The flight attendants were professional and attentive."
優點： "Great customer service. Very attentive"
缺點： "Lack of room"
優點： "On time. The crew on"
缺點： "No inflight entertainment. Zero. Bad. Crew is not as nice as Cathay Pacific. English not as good."
缺點： "Flight delayed by 4 hrs. Food was horrendous."
優點： "The attitude of the staff was very good so also the service . Food was OK ; could be better within the cost parameters ."
缺點： "There wasn't enough choice of entertainment . The snacks offered were good but the refill of exhausted items was not there . Possibly this could be improved ."
優點： "Seat was good."
缺點： "Lounge in Chicago terrible...lounge near gate in HK was disgusting. The nice lounge closed too early. The food was passable The flight crew was mixed...a few nice ones, but most were unfriendly Ala American or BA Bathrooms on plane not in great condition"
優點： "Great service attitude. Friendly with smile. Love their service"
缺點： "A short flight with just snacks. Seems downgraded the international flight standard."
缺點： "Our laugage is delay, service is worse than we never see."
優點： "In-flight entertainment"
缺點： "Small portion of food"
優點： "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
缺點： "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents. Strange security protocols, going through security transfer between arrivals and departures in Hong Kong, then an additional security bag inspection in the boarding way just prior to getting on the plane."