- 想找便宜機票？25%搜尋此航線的用戶找到NT$ 14,267或更低的單程機票，以及NT$ 27,662或更低的來回機票。
優點： "Simple check in and boarding, right on time."
缺點： "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."
優點： "Great service for economy. Very attentive flight attendants."
優點： "Nothing to complaint. Excellent airline nowadays"
缺點： "Boarding took forever and flight was delayed"
優點： "The seat was very spacious"
缺點： "More space to put things"
缺點： "I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it."
優點： "JAL operates with incredible efficiency."
缺點： "Very good airline except for the fact that the staff at Narita airport."
優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"
優點： "Wonderful crew"
優點： "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
優點： "Crew was very nice and did a great job. Comfy seat. Smooth flight!"
優點： "Good efficiency for boarding an good in air entertainment"
缺點： "Delayed for an hour while already boarded"
優點： "Perfect service, never had a more pleasant and attentive crew"
缺點： "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
缺點： "Flight attendants"
優點： "Service was excellent. Premium economy seats well worth the few extra $$."
優點： "The food the service and the staff"
優點： "The food the service and flight was great"
缺點： "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."
優點： "Easily upgrade to premium economy class"
缺點： "Some staff lack of basic english"
優點： "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
缺點： "in-flight Wifi is not working"
優點： "Overall is good :)"
優點： "It was very good no prO lens at all:)"
優點： "Cabin crew were very nice. Food was okay, while the legroom was good too."
缺點： "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
優點： "The staff were fantastic nothing was too much trouble and great fun attitudes."
缺點： "No entertainment systems."
優點： "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
缺點： "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
優點： "Beautifully presented and tasty Japanese food. Electronic windows."
缺點： "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
缺點： "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."
優點： "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
優點： "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."
優點： "Super! Arrived 45 minutes early. Will definitely fly JAL again. I went baller and took business class. Ballerness is unstoppable, unsurpassed"
缺點： "Double standard"
優點： "VERY FRIENDLY"
優點： "JAL is great!"
優點： "Crew was really professional and friendly, I sat beside a mom with 2 kids and the crew really helped her in her needs and made sure we were all okay. Food was good and I loved the movie selection, watched all the Oscar movies I've missed."
優點： "So cramped. Very uncomfortable flight."
優點： "Great service."
優點： "I got an upgrade!"
優點： "Everything was wonderful. However, it was a little too warm on the flight for our liking. Other than that, we had a great experience."
優點： "Premium comfort seats are worth it especially on longer flights; totally recommend. Plum wine is a great add to menu"
缺點： "You need to call to reserve seat. Then was told I could only upgrade at the airport and not on the phone, risking to loose the few available premium comfort seats. Old movies. Poor red wine. Food still just okay."
優點： "The meals. The attention to service details. The seats are better."
缺點： "Ticket reservation follow up."
優點： "This was the best flight I have ever been on. The crew was so friendly."
缺點： "Absolutely no complaints."
優點： "Superb services!"
缺點： "I don't think there's anything I didn't like during my journey"
缺點： "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"
優點： "Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional."
缺點： "Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine."
優點： "Not many passengers so that I had empty seats and could lay down."
缺點： "Tv stopped working suddenly."
優點： "JAL was very flexible with me leaving a day earlier due to tropical storm which I greatly appreciated"
缺點： "would have liked more food options and recent movie selections"
優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
優點： "The service vayama were trying to charge fees way over the normal fees for any adjustments"
缺點： "If they could of tried to be helpful when trying ro change dates"
優點： "Korean Airlines now definitely ranks on best airlines to travel internationally. Great legroom, good food, and a terrific cabin crew who was helpful and kind."
優點： "Too hot onboard"
優點： "Lovely crew."
優點： "Korean Air is the best. Hands down."
缺點： "Movie selection was poor."
缺點： "if the music list is great with latest songs.. charging of phone took so long to be charged"
優點： "The crew was on it when it came to responding to the call button."
優點： "Korean Air service was good."
缺點： "When I left Atlanta for Incheon, I thought it was Korean Air, but I got on Delta Air Lines. I was a little embarrassed then."
優點： "The service was quick and friendly."
缺點： "Maybe a great selection of in flight movies would be nice. (For longer flights)."
優點： "Everything was great!"
缺點： "More dates available for reward redemption"
優點： "Crew took a while before can attend to our needs. Foods are the same choices very limited to beef and fish. Breakfast items are only cereal and porridge. We are seated behind two small kids who constantly kicking my seats."
優點： "The 2nd flight plane was alright"
缺點： "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"
優點： "I liked sleeping"
缺點： "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"
優點： "Fast boarding sequence and take off."
缺點： "Cabin crew should have smile more, serious faces make request so unconfortable. Food could have been better."
優點： "Yes, we were unexpected and surprised being upgrade to premier class"
缺點： "no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much."
優點： "Services from the crew and the seat are what expected being in eco-normic class."
缺點： "can upgrade or afford to go by at least business class"
優點： "Boarding services"
缺點： "On-line cellphone app interface in mandarin version could be better."
優點： "Great service and a very friendly crew."
缺點： "The food was ok, average and nothing special."
缺點： "Great value ,excellent and friendly service."
缺點： "No, all good"
優點： "Great leg room even for tall person. Food is good and there's enough choices."
優點： "Nice bathhroom size"
缺點： "I dont like the 2x seating in business, seats are not up to what they should be, i was glad it was a short flight"
優點： "Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again."
缺點： "More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!"
優點： "Crew, food, comfort, entertainment and many good things"
缺點： "I love everything"
優點： "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"
優點： "Crew, Food, Boarding, Entertainment."
缺點： "My husband and I sat in row 30 (center & aisle). I sat in the center. As soon as the plane took off, we all heard a dog bark nonstop. The lady directly in front of me had brought a dog!! We felt terrible for the person to the lady's left and right. And then in the middle of the flight her dog pooped all over the floor! And the poor Stewardess' (they were SO wonderful) had to clean up the mess. Then the lady had to clean up more pee and poop and left all that mess right in front of my feet and handbag (which I put under the seat)! I had to hold onto my handbag and shoes the entire trip bc it was touching the pile of dirty paper towels! I couldn't eat the meal due to the gross situation, and I was very upset about this situation all bc of this one lady who had no regard for the ppl around her and behind her! I don't know what your policies are concerning bringing a dog on a plane, but it ruined my flight. I love Korean Air, and love the service and the stewardess' professionalism and attentiveness, but this has made me think twice about flying anywhere on Korean Air!"
優點： "Legroom was generous, crew were attentive and polite, although alcohol availability was stingy."
缺點： "Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable."
優點： "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
缺點： "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."
優點： "Same as above."
優點： "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."
優點： "Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair."
缺點： "We boarded late but the communication was good."
優點： "Great legroom. Food better than last Korean Air flight a few years ago."
缺點： "Changed to smaller aircraft, last row in the aeroplane."
缺點： "Short haul flight have got cramped seating. Entertainment offering is a bit little. Amenity packs are too basic: just contained flight paper sandals and toothbrush+toothpaste."
優點： "Comfortable flight with a nice crew. An overall good experience."
缺點： "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."
優點： "I received a meal for a two leg flight of overall only 4.5 hours. The seating was nice and the food was very tasty. I love the layout of the Incheon Airport as well as the transfer experience."
缺點： "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."
優點： "The service during the flight were so impressive. They deserved to be recognized for their efforts attending to passengers. They are beautiful and always ready to help you. Thank you"
缺點： "Landings were a little rough..."
優點： "Staff was friendly"
缺點： "More food offerings like snacks and fresh fruit options"
優點： "Friendly service"
缺點： "Not enough movie selection and the food selection"
優點： "Very professional crew good service"
缺點： "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"
優點： "Oh this was such a great flight... service was perfect!"
缺點： "It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!"
缺點： "Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing."
優點： "Flight had to be cancelled because kayak/Korean air allowed us to purchase these tickets aware with the expiration date of Lauren Butz’s passport this would be an issue. Disgusting business practice."
缺點： "See above. Kayak or Korean air should refund us the cost and some for the stress incurred on our honeymoon, the extra night stay in San Francisco and all the challenges incurred with little to no help from Korean Air on finding an APPROPRIATE resolution (they’re best offer was for us to buy two tickets for the same flight pattern 1 day later for an additional $1,500. THey wanted us to pay them more to get us there? After their shady business practices of willingly stealing money for our initial flight purchase for our honeymoon? Atrocious.)"
優點： "The blankets are nice and soft. Crew is really friendly and accommodating."
缺點： "Our flight to Chicago was delayed 10 hours out of Korea. The airport ran out of food. The natives we're restless. What was worse was the lack of communication from the airline. If they just would have told us what was going on, we all would have been more assured."
優點： "Excellent service and attention to detail. Flight Attendents were courteous, friendly and eager to please."
優點： "Reliable, quick boarding, Incheon is a nice airport"
優點： "Really loved the KAL transit lounge area of the airport. Took a four hour nap in the nap area on arrival. Then was able to shower and clean up. All provided free. Great Airport."
優點： "The food choices, included Korean dishes. The disposal slippers are great when taking shoes off. The air hostesses were friendly and helpful. Good leg room."
缺點： "Movie selections were not that great, many good current movies were not available. Seat does not have enough lower back support, was literally having to sit on my pillow and blanket due to lower back pain."
優點： "Crew service is good!"
缺點： "The seat is really cramp and tight!!"
優點： "Crew service is excellent!"
缺點： "The seat is really cramp and tight!"
優點： "The crew took care of us during a strange virus affected flight."
優點： "crewe were excellent"
缺點： "nothing !"
優點： "Cheapflights ..I will book my ticket from you again.. I am so delighted."
缺點： "Mid night snack can be improved, it’s too small a portion."
優點： "The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink."
缺點： "More variety of options for the vegan meals..."
優點： "Meal, crew"
缺點： "1. inside temperature was so cold -especially at the 3rd route from la to tokyo -. 2. Economy seats are not declined, which means less pereonal space. 3. The worst is in-flight entertainment system, UI is so poorly developed, most contents do not provide english subtitles."
優點： "Comfort as usual"
缺點： "No idea"
優點： "Crew was awesome, super attentive and friendly."
缺點： "The seats were not really confortable and the TV menu did not have enough English shows or new movies, even old ones within the menu would've been great. Also - this probably has nothing to do with the company but- there were passengers who took their shoes, even their socks out! It was disgusting"
優點： "Great customer experience is what look for in any service, ANA delivers this in abundance."
缺點： "Less announcements to interrupt the entertainment."
優點： "ANA is nothing but amazing. Great customer service and pleasant ambiance."
缺點： "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"
優點： "The crew"
缺點： "The seats were substantially more cramped than the other flight."
優點： "The crew was fantastic and the food was very nice."
缺點： "It really would have been nice to have a vegetarian option!"
優點： "Crew was great. Economy premium was definitely worth the extra cost"
缺點： "I wish the flight wasn't 13 hours haha"
優點： "Food was good"
缺點： "Disappointed with some of flight attendants. ANA used to provide best customer service."
優點： "Thoughtfulness, professionalism, patience and a lot of love put into the service."
優點： "Overall the flight met expectations for service, comfort and food."
缺點： "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
優點： "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"
缺點： "Flying with ANA is awesome, the stewardesses are very nice!"
優點： "Great experience overall."
優點： "ANA is always efficient and polite."
缺點： "Just drinks no snacks on this flight"
缺點： "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
優點： "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."
優點： "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
缺點： "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."
優點： "comfortable seats"
缺點： "I didn’t get seat together w husband on both flights. No snacks even peanuts provided."
優點： "Very smooth boarding process and excellent, lovely flight attendants"
優點： "Excellent legroom. Very polite staff."
缺點： "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."
優點： "Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much"
缺點： "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."
優點： "Very efficient, friendly and helpful staff"
缺點： "Food was gross."
優點： "Very efficient"
缺點： "Food was not good"
優點： "Staff and crew and food!"
缺點： "We could not check in online. This was frustrating and we do not know why?"
缺點： "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
優點： "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
缺點： "In flight meal could be improved"
優點： "The crew was very professional and exceptionally polite and attentive. Possibly the best I have encountered on an international flight."
優點： "Service, Cleanliness and Overall Quality"
缺點： "Seats could be better"
優點： "very clean over a 9 hr flight , great seat and flight attendant"
優點： "The seat, service and food..all is great as always."
優點： "Hot food was good. Crew were friendly and helpful. They got me a window flight even though it wasnt on my ticket. Leg room was pretty good. Bathroom had a lot of amenities."
缺點： "The seats didn't recline at all. I slept horribly even though I'm pretty good at sleeping on planes."
優點： "Food and Sitting Space"
缺點： "Sitting space"
優點： "Everything.. the crew was so gracious and kind even tho the delay was out their control. they even gave us 30,000 Yen or $260 approximately, which they didn’t have to do. i will start flyin ANA... not because of the money, but because of the delay... which no American carrier would have done and would’ve given excuse after excuse."
優點： "The most impressive is consistenty great service from check in, in the air and online costumer service.. they are very pleasant , humble and genuine, always trying giving what you need."
優點： "Shortest duration"
優點： "Good service"
優點： "Good price"
缺點： "Stink in the plane"
優點： "crew was professional and very attentive and beer and wine and ice cream on the flight"
缺點： "wish they had more movies choices from the u.s."
優點： "Delta service and comfort is always excellent."
缺點： "All is great just keep it up"
缺點： "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"
優點： "Leg room in comfort +"
缺點： "Removal of food trays could be done sooner"
缺點： "Every time I fly from Brazil to USA and back I always can carry to luggage of 23kg in American Airlines but this company only allows 1 luggage and they charge me 90 dollars for the second one that’s bad"
缺點： "No hubo comida suficiente"
缺點： "Temperature control. Information about the delay"
優點： "Entertainment was great , also being able to watch live tv. Cabin crew were good"
缺點： "Be on time , delayed for an hour"
優點： "Everything was good starting with boarding to disembarking airplane. Crew was respectful and the airplane seemed to be clean in general. I’m flight entertainment is excellent and made the flight seem a lot shorter."
缺點： "Boarding pass has specific alphabet zones but boarding was done via cabin number which was slightly confusing. I didn’t realize that zone E is part of cabin 2. I think more clear instructions should be given."
優點： "confortable and good service."
缺點： "More food more room - but hey that’s what we always want"
優點： "Crew was amazing"
缺點： "Gave the option to chose seat"
缺點： "A late flight due to a mechanical problem. Missed connection and Delta was of little help."
缺點： "Very bad service, airline unrespectfull, discortesy"
優點： "Always Veg Meal for All"
缺點： "N A"
優點： "Clean Washrooms"
缺點： "N A"
缺點： "Explain why there’s over a 2 hour delay"
優點： "Great and faster"
優點： "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
缺點： "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."
缺點： "2 seats and neither tv/entertainment centres worked....unacceptable on a 10 hr flight!"
優點： "It was horrible. Delta really should have cancelled and refunded the flight altogether."
優點： "Service by crew. I was flying economy but it was par to business class."
優點： "extra legroom of comfort plus zone"
缺點： "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"
優點： "Seating was fine"
缺點： "Did not have a wheelchair waiting for my wife when we arrived in LAX"
缺點： "Departure delayed by 1hr30"
缺點： "No issues at all"
優點： "Crew were ok. Not that comfortable."
缺點： "seat need to be more comfortable"
缺點： "Put in early flight"
缺點： "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."
優點： "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"
缺點： "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."
優點： "Flight was early into New Orleans"
缺點： "Flight had a lot of turbulence"
優點： "Staff and flight were good"
缺點： "The chicken dinner was mediocre"
優點： "Overall ok."
缺點： "Cabin was freezing."
缺點： "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"
優點： "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
缺點： "Flight delayed, almost missed international connections"
優點： "Waiting in the departure lounce was ok"
缺點： "Boarding was kind of stupid Delta is boarding in Zones and starts at the front instead of starting boarding passangers sitting at the back of the plane and moving forward NO they do it the wrong way and due to that boarding takes to long and makes you frustrated."
缺點： "Very uncomfortable seating"
缺點： "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"
優點： "everything was perfect. Even though our flight was international the delta airline app allowed us to complete check in process without major delays. - 5 star in flight service and flight attendant personnel"
缺點： "I liked everything"
優點： "La puntualidad"
缺點： "Todo fue perfecto"
缺點： "I hate the biscuits and water... really? On a 3hrs and 30 minutes flight. You guyz can do better"
優點： "On time"
缺點： "Take a long time to taxi to the gate & getting off the plane."
優點： "Food service was good."
缺點： "The the audio stopped workin halfway through the flight."
優點： "good flight and pleasant staff"
缺點： "no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor"
優點： "Flight was ok."
缺點： "Soggy bun sandwich prepackaged with mayo that was not up my standards. Broken video screen meant no entertainment other than the book I brought."
優點： "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
缺點： "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
優點： "Flight attendants were great"
缺點： "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclined...BUT they did not!! So, that was a bummer!"
優點： "The food and enterntaibment are always nice. The captain was super friendly and opportune with his communications. Seating was as fast as possible and boarding was swift."
缺點： "Except for Ginette , the rest of the crew weren’t courteous or polite. Couldn’t wait for you to complete your meal to clear up."
缺點： "Better seats, the main cabin extra seats were just like the other main cabin seats. One particular stewardess was very rude to all the passengers, while the steward Jeffery was very nice and friendly."
優點： "Not a lot. Entertainment options on board were decent. Food was alright."
缺點： "Everything! Crew were terse, rude and inattentive. Due to an issue with a bag on board without the associated passenger we had to taxi back to the stand for it to be removed before we could take off. This cost us an hours delay. There was limited apologies for this, no refreshments provided during the wait and poor communication of this. During the flight the staff were inattentive and sparing with refreshments. Service generally did not live up to expected level associated with an inter-continents flight. The flight was turbulent but crew and captain seemed over cautious with it and crew had to remain seated unnecessarily at times and at the detriment of passenger service. One stewardess wouldn’t even let me finish a drink before removing it from my hand claiming we were about to land and she had to sit down because of turbulence. We were still 40 mins from landing at this point! All in all a pretty bad flight, and it’s safe to say I won’t be flying American Airlines again."
優點： "Seating had more space, the crew very relaxed and good humour as well as professionalism."
缺點： "Well the flight was short, so not much more could be done on this particular flight. The restroom could be a tad larger but think was on an older aircraft."
缺點： "Gin availability"
優點： "Getting off. Entertainment system."
缺點： "The food. Working toilets. 10 abreast seating is too tight on 777. Avoid."
缺點： "Missed the flight due to poor staff and a delayed landing from my crossover. Given how childish the ground staff were being, I can only assume the flight staff wouldn't be much better."
缺點： "Seats what happened to towlets after food Also never asked if we would like water etc I felt invisible"
優點： "The seat was cormfortable and the entertainment was dope!"
缺點： "Communication. The pilot did not say when he was landing and considering it was a rough landing it would have been helpful to say. He said we shall be landing like 40minutes before Then quiet"
優點： "Good entertainment, seats were ok."
缺點： "I paid for a seat with extra leg room and then was told at the gate that there were none of those seats left, despite the fact that I booked and paid for that seat 3 weeks ago!"
優點： "The crew skipped me for breakfast and i had to ask for food."
缺點： "The food was not very good. Bread rolls stale and inedible. The rest of the flight was good."
優點： "Checking in with my Mum who needs assistance was excellent."
缺點： "Lack of Entertainment."
缺點： "No food on the International flight from Kingston to Miami."
缺點： "Waiting for 30 minutes a Dublin to dock."
優點： "I liked the room."
缺點： "There was no entertainment. Could not get seats together."
優點： "Arrived ahead of the scheduled time"
缺點： "Plane was less than half full yet the crew appeared pressured .... one crew member didn’t wait for me to complete my request and she brought me eat phones yet I wanted to ask for water to drink! Seats don’t recline much ...."
優點： "Great crew again, basic aircraft but comfortable economy seats."
優點： "The plane was late but from that point everything was fine."
缺點： "There should be more number of check in bags for passengers. At the least the overhead bins should be allowed to the passengers."
缺點： "The food"
優點： "I needed special assistance due to limit of mobility and I have been refused assistance twice"
缺點： "On the top of that my luggage was damaged"
優點： "Smooth flight, got in early."
缺點： "Breakfast was average. Could do better"
缺點： "It was very cold on the flight, even with the blankets we were given."
缺點： "Despite being listed as vegans, we were not provided with vegan meals. When pointed out to the staff, we were given a small packet of soy crackers."
缺點： "I chose a package on the cheap flights that has a left hand side for choosing number of baggage which invariably inreases fare depending on the number of baggage and i choose 2 and paid for 2 baggage but the ticket came with 1 baggage and i contacted both by phone call, email and your website but did not get any fsvourable response. Had to pay again at the airport for the extra bag. This is highly unfair."
優點： "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
缺點： "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."
優點： "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
缺點： "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."
優點： "Nothing in particular"
缺點： "Flight attendants"
缺點： "Staff were so rude"
優點： "Gate flight updates"
缺點： "No information on luggage even though they knew luggage was not received in London They could have sent me an update instead of having me wait at carousel for 1:30 hours waiting for my bag to show up"
優點： "Seats quite comfortable. Crew ok."
缺點： "Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies."
優點： "Very friendly, constantly hard working crew. They didn't stop moving through the cabin for the whole flight. Swift boarding."
缺點： "Extremely poor food. Airline food is rarely enjoyable but I had two mouthfuls of my pasta and left the rest even though I was hungry. Dreadful "entertainment " system. 4 tiny screens over the centre row is seats showed the in flight movies. This on a transatlantic flight. What decade are American Airlines in?! The fleet look like they date back to the '90's at best!!"
優點： "Not much."
缺點： "There are NO ENTERTAINMENT, and I had two flights that were more than 5 hours each. It was not operated by British, it was actually American Airlines."
缺點： "Had a middle seat and didn't have the option to pick another seat without paying over 250 USD"
優點： "smooth check in and boarding etc"
缺點： "Wifi wasn't working so no entertainment"
優點： "Seats were very roomy, both in with and legroom. The whole flight experience was good."
缺點： "Headphones on a short-haul flight were used and we're clearly dirty with dust. Drinks on the flight are quite particular. There were people who asked for beer and got a can, others who asked for the same got just half of the can."
缺點： "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."
優點： "Airline and crew looked after us and kept us informed. My app said the flight was delayed but the captain didn't seem to know this so we sat for half an hour or more after planned departure. Maybe he hoped to get an earlier slot. We were 30 mins late in the end."
缺點： "No food for purchase, just a drink and biscuit."
優點： "Short flight times, lovely staff , food and wine ok, not so crowded so more space"
優點： "Their customer service sucks."
缺點： "Their customer service sucks."
優點： "Fantastic customer service - from lounge to arrival gate. Unlike BA this airline does recognize its frequent flyers and upgrades us often to business. I fly a lot - Executive Platinum - and this makes a huge difference."
缺點： "My connecting flight LHR to AMS was on BA and they really droped the ball compared to AA."
優點： "Fabulous crew and service, absolutely fantastic."
缺點： "Having to get off!"
優點： "The flight arrived on time with my luggage, and although I booked through BA, for the first time ever, they managaged to get my special meal request correct."
缺點： "I order a vegetarian meal in the hope I will get something edible. This was the worst airline food I have ever had. The plane was old so the economy class seats were larger than normal. There was, however, no in-seat entertainment. On the upside, I'm glad I didn't fly business class. Compared to the standard set by other airlines, the seats appeared to be from the 80's."
優點： "Crew friendly and efficient."
缺點： "Flatbed width tight"
優點： "Standard flight , however I can't believe what most passengers bring on as cabin baggage !!"
缺點： "Evening meal of a turkey sandwich on dry bread was forgettable and considering that they co-share with Qantas , American could learn about providing a decent meal on a long expensive flight"
優點： "The airline was excellent, I am over being cramped in these planes for long flights. Unfortunately living in Australia makes us have to do the long flights."
缺點： "When you are travelling on long flights travelling all night, people in front have seat reclined right back and it is so hard to get out when you need to go to toilet."
缺點： "To be business class it's really unconfortable. Just old airplanes that should be changed and It was Avianca (No AA)"
優點： "Good experience all around."
缺點： "15 minutes late. No big deal though"