搜尋台北市 飛往加利福尼亞州便宜機票

優點： "Was able to get home toward Los Angeles with delays and change in plane so did not get proper seating as reserved."
缺點： "The plane was delayed from Tokyo to Los Angeles due to a pilot staffing issue. The plane stopped in Honolulu at 6:00AM in the morning and no staff was able to assist so they made everyone go through the run-around to have the luggage scanned for agriculture. Then they stated that even though we had pre-check, we did not qualify and the boarding pass was not issued with Honolulu to LAX. Over 5 hours delay and did not know that we could have stayed in Hawaii free room and meals. Terrible and one of the worst vacations ever for returning to the US. The food was not great."

優點： "The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting."
缺點： "The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife."

優點： "Very friendly and accommodating crew."

優點： "It wasn't JAL it was American."

缺點： "Seat cushion could use more cushioning. Larger portions of drinks served"

缺點： "Good space with large seats. Good food and service."

優點： "Good service"

優點： "Seating and service"
缺點： "Flight to Haneda airport not Narita"

優點： "她們很对工作有熱誠，很照顧乘客"
缺點： "已經很不错"

優點： "Seats, movies, comfort"
缺點： "No vegetarian options"

優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."

優點： "Friendly, clean. Great movie selection."
缺點： "I wasn't allowed to reserve a seat - apparently they don't allow Kayak customers to reserve seats now. I was forced into a middle seat and was uncomfortable and dehydrated the majority of the trip. Nice girl at baggage check said she'd ask a manager to move me, and to let them know at the gate, but the people at the gate said no. I felt discriminated against because I didn't book through them and/or I'm not Japanese. They historically love to put mushrooms in their food, like a fetish. This left me with one choice for the entree - some version of oyakodon - eggs and chicken. In my box there were two enormous chunks of fat/skin and another unidentifiable part of the chicken, and about the amount of edible chicken as 1 1/2 nuggets from Chick-Fil-A. There was more lotus root than chicken, so basically I had a box of rice and scrambled eggs with garnish. For the second meal, it was the Yoshinoya gyudon - a small serving of thinly sliced beef with rice. If I bought this fresh at a Yoshinoya restaurant, it would cost about $3. It's the rough equivalent of serving you a McDouble - cheap and filling and a coin toss if you get stomach pains. I lost that coin toss. Unless there is a big fare difference or I find out that their reserved seat policies are changed, I will choose ANA or another carrier. I used to enjoy JAL, but I cannot abide by idiotic decisions that seemed designed to punish people for using 3rd-party booking sites or who are not Japanese."

優點： "Food was acceptable. Stewardess very helpful"
缺點： "On a long flight it is good to have a good movie. Selection very bad. Seats r not comfortable seat turns into bed but lower part is too low. Poor design. Food not very good"

優點： "Service and Entertainment were great. Lots of legroom is great."
缺點： "There are no air vents per seat so on the whole I was very hot and uncomfortable during the flight. One other detail: this is not Japan Airlines fault, but at LAX we had to sit on the runway for an hour because there was some confusion about the parking space for the plane. After a nine hour flight, to sit and wait for another hour was very uncool."

缺點： "The attendants were very pleasant and efficient. I will certainly prefer to fly JAL, especially if you could offer the lower rates. On the down side, it was very difficult to contact their customer service line. However their online help desk was very responsive."

優點： "服務 電影 雪糕"
缺點： "飯不好"

優點： "On time Cleanliness"
缺點： "The food for people with special needs is horrible Most of the staff has poor communication in English on international flights"

優點： "Thier food tasted excellent!"
缺點： "Wish there was a vegetarian option too."

優點： "As expected everything was not overly done nor less of comfort and services. The food was Excellent quality and prepared with care. The airplane was new types and flew fast and smooth."
缺點： "The Kansai airport was huge and super fancy. Shere number of people were like the Zoo and its designed to move people through all the retail shops to get to my gate."

優點： "Able to accommodate many dietary requirements and friendly crew"

優點： "Attendants appeared intolerant and impatient. Not the pleasant courteous crew flying into Japan."

優點： "Everything. Was just outstanding."
缺點： "No complaints"

優點： "Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers."

優點： "Entertainment options were good"
缺點： "Food was mediocre and long waits for restroom"

優點： "The food was good. Seats were as comfortable as any flight is."
缺點： "There were no diet soft drinks available on the flight."

優點： "The movies they offered."
缺點： "How long it took the flight attendens to come back and take trash and out trays for both of the meals. It made it super uncomfortable in the tiny space available. Also, not enough knee space, especially when the person in front of you puts there seat back. I flew with American Airlines on the way to Japan and I had plenty of room but I wish it was the same coming home."

優點： "As usual A1 service all the way!"

優點： "There was more leg room than most airlines, friendly staff, and good movies and food selection."

優點： "I love flying jal"
缺點： "It's not so much the flight as it was the plane, the 787 seats recline too much for the limited legroom you get so if the person I front of you reclines all the way you will ride with there seat in your knees the whole way"

優點： "everything, the courtesy of the entire crew, the way they show care and respect and compassion to the passengers especially the seniors"
缺點： "flight delays"

缺點： "The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too..."

優點： "Everything was perfect! Thank you for a great experience!"

優點： "I am all right for travelling by Japan airlines this trips to Taipei. My hometown."

優點： "Had Hindu vegetarian meals, which were good for airplane food and much better than the "standard" fare for the rest of the plane. The flight attendants were very nice and helpful."
缺點： "Space under the seat in front of me was very cramped - a large box for electronics got in the way and made it difficult to get into a comfortable position, which is tough for an 11-hour flight.. The plane was completely full, and my husband and I had to sit in separate rows - I was never able to switch the seats, even though I called several times and tried at the airport as well. Entertainment selection not as good as the American flight out. The JAL website (English version at least) is not very easy to use."

優點： "Arrived on time"
缺點： "Slow check in at the airport"

優點： "The cabin crew was professional, friendly and courteous. It's always refreshing to fly an Asian airline for the impeccable customer service. The 787 left me with minimal jet lag. The odd shaped pillows provided great back support."
缺點： "The seats were comfortable but old fashioned. The WiFi was spotty and it would have been nice to have Asian food options."

優點： "Everything! JAL employees go above and beyond to deliver perfect customer service with a genuine smile."
缺點： "Nothing! No complaints here"

優點： "I like everything about my flight"
缺點： "There was nothing to dislike"

優點： "Food"

優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."

優點： "The flight was great! Premium Economy on JAL is worth the price. The leg rest was a huge perk and luckily nobody was sitting next to me so it felt extra roomy!"
缺點： "The entertainment selection wasn't as robust as other flights. I had to make sure and "save" things for the flight back so I wasn't bored. I always pack a book or game along the way, so it really wasn't that much of an issue."

優點： "I forgot to make prior arrangements for a special meal due to allergy concerns. I notified the crew onboard, and they were attentive to my issue and helped me avoid certain foods which may cause an allergy attack."
缺點： "The seats felt very dated and uncomfortable. The entertainment options were very limited."

優點： "Attendants were very supportive. Food was very good."
缺點： "Restroom smelled bad"

優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"

優點： "the crews were very professional and caring. the food was the best of all so far"
缺點： "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"

優點： "Service with a smile goes even longer for long flights. Excellent service throughout the flight. Loved the feeling of spaciousness, even in Economy. Great sleep as a result."
缺點： "Number of movies available in Entertainment was limited, especially compared to competitors like Singapore Airlines. Ran out of good choices on a long flight."

優點： "The good: The food was tasty given we were on an airplane. Better entertainment selection than my AA flight to Japan. I prefer the 3-3-3 seat layout to the 2-5-2 because even though I had a middle seat there was only one person to get past in either direction."
缺點： "The bad: The plane was warm. I understand some people get cold, but since blankets are provided I would much prefer a colder plan than a warmer one. The warmth made it hard to sleep, which is a big problem on an overnight flight. JAL does not provide individual air vents to passengers seated where I was. I understand the reason for this, but I wish there was some way to get more comfortable. The seats were standard airline economy seats, roomy enough and with enough legroom for my sub-6-foot frame, but not the most comfortable."

優點： "I've been always flying with U.S. airlines this past several years just because transits are easier. I forgot about how friendly and nicer JAL crews are. Their food is much much better. They served us with a cup of Haagen-Dazs icecream for dessert while a Fatboy is normally served by other airlines. I was impressed by how spacious the foot area of their economy seat is. Because I felt quite comfortable, I slept five hours straight during the flight which is phenomenal to me. I will definitely fly with JAL again!"

優點： "Great movie selection, food was decent, good beverage service, good temperature in the cabin, good leg room"

優點： "Cheapflights ..I will book my ticket from you again.. I am so delighted."
缺點： "None"

優點： "Amazing service"

優點： "Attentive crew !"

缺點： "add low carb meal option please!"

優點： "Speeding of departure after boarding"
缺點： "Flight delayed again. Flight was delayed due to “preparations “ but the plane was at the gate for 3 hours before boarding. Did not make sense. Flight was warm in the plane."

優點： "Loved the Kabuki actors used for safety instructional video - stay for the ending credits!"
缺點： "Boarding felt like a standing cattle call. Some - not all - stews acted as though they were insulted to have to provide food and beverage service, as though they were too tired and/or impatient to deal w/ economy class."

優點： "Entertainment offerings were good."
缺點： "I booked the flight thinking it was with ANA , it was on United which is a full step below in quality. My bad!"

優點： "Food was good"
缺點： "Disappointed with some of flight attendants. ANA used to provide best customer service."

優點： "Service, crew, punctuality, plane, seats"
缺點： "Food, cold coffee and tea."

優點： "Great experience overall"

優點： "I have An excellent services from two of stewardess on the plane her names is Miyuke if m not mistaken short hair always smiles she is an asset made me comfortable and kiyeke if am not mistaken up hair she is always smiling and has nice conversation. They’re appreciated. Keep improving ANA, i’ll Change to choose anytime to visit Asia country. Thank you."

優點： "Food and services"

優點： "Friendly crew, great movie choices."
缺點： "Not a lot of left space, very full flight."

優點： "Typical ANA quality. Bumpy flight but handled very well."
缺點： "Nothing in particular."

缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"

優點： "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
缺點： "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."

缺點： "Salad and fruit came Frozen"

缺點： "Not enough space to put my luggages"

缺點： "The flight left late and it was extremely hot in the cabin. It was a good thing that our connecting flight was a couple of doors down or we would not have made it, we sat on the runway waiting for our turn"

優點： "attendents were very friendly and very accommodating."

優點： "The meals were healthy Japanese meals with lots of vegetables"

優點： "Crew and service were top notch. Everything done efficiently and flawlessly. Food was good. Flight was smooth and trouble free,"
缺點： "Nine hours in tight confinement just cannot be fun. There is no way that great service can fix the problem of being kept in an extremely small and uncomfortable space. Business and first class are unaffordable, so there is no solution. I'd fly more if it were not so painful."

優點： "Excellent food. Very nice service."

優點： "In-flight service, in-flight entertainment, environment temperature"
缺點： "Nothing"

優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
缺點： "Nothing"

優點： "Food and entertainment is great."
缺點： "The plane was a bit old, no bidet in the bathroom (the newer planes has it)"

優點： "The leg space and the comfortable chair"
缺點： "The crew they hardly speak English but its ok"

優點： "Very Comfortable Equipment"
缺點： "Vegetarian food options"

優點： "Friendly flight attendants, clean toilets"
缺點： "Flight attendant missed our breakfast and when reminded didn't even apologize. old aircraft"

缺點： "crew not able to understand English they can't speak also all announcements in Japanese crew speaking only in Japanese"

缺點： "Food took 3 hrs to get out. Movie selection was limited compared to other airlines"

優點： "Great layover options. Timely arrivals."
缺點： "Food options were poor. Wished there were more fresh alternatives, like salads and fruits only."

優點： "stewards very polite"
缺點： "seats uncomfortable"

優點： "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."

缺點： "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"

優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."

優點： "I've flown to Asia many, many times and NH is the best of all the carriers I've used."

優點： "flight attendant in business not as nice as sfo to narita"

缺點： "My suitcase was "lost" in Tokyo/Narita on the way to Shanghai. Don't know what happened. Got my luggage two days later. This isn't Kayak's fault. ANA should've done something to make this right."

優點： "Treated with respect and calmness."

優點： "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
缺點： "The food provided was tasteless"

優點： "Young, pretty, and charming stewardesses. :-)"

優點： "Boarding was efficient the crew was polite, professional and helpful, seats were comfortable, and the food was surprisingly good."

優點： "Boarding was easy and the crew and service were excellent. Overall, the food on this flight was also enjoyable."
缺點： "I find the 777 SFO -> Tokyo, and Tokyo -> SFO cabin gets too warm when trying to sleep. With a warm blanket provided, I would suggest keeping the cabin a bit cooler and providing extra blankets if people need them. Also the movie selection on ANA is not nearly as comprehensive as what United provides on international flights."

缺點： "Missed connecting flight due to delays from first flight"

缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"

優點： "The food was amazing - they had no right to make food that good. I really was blown away."
缺點： "The seat was small & painful. There were metal boxes on the floor where my feet should have gone, so I had to contort my body to fit, even though I was in economy plus."

優點： "Service is excellent. Efficient service as well."
缺點： "Entertainment system was a bit old."

優點： "Entertainment/video options were good. I was upgraded to Economy Plus, which meant significantly more legroom and more comfortable seats."
缺點： "I could not chose my seat for this flight. It was a HUGE hassle. Flew with boyfriend and we were automatically put in seats that were 20 rows apart. We could not choose our seats online, or at airport. We had to wait until we were at the boarding gates, and all of the seats were taken."

優點： "I bought two very expensive tickets and the seats were blocked by the pilot for his family, so my son had to travel in the simple business, that is a lot cheaper"

優點： "The crew did a great job making sure everyone was safe and comfortable."
缺點： "Be friendlier for pets flying in the cargo hold. Reducing the capacity from 20 to 5 per flight and regularly increasing the fees is not helpful at all."

優點： "EVA does a nice job getting all of the service out and making sure you have everything you want."
缺點： "If you are a big guy upgrade to exit row or economy plus. This is an airline that doesn’t generally serve people that are over 6’ or 200 lbs."

優點： "Crew was courteous and helpful."
缺點： "Most seats have reclining problems. Very stiff and difficult to adjust."

優點： "Crew was great. Economy seat was like any economy seat on an airplane. The seats recline more than others I have flown on. The only thing that I liked was that the plane was not filled and I could stretch out a bit on some empty seats."
缺點： "The food was horrible."

優點： "I loved the fact that once I got to Taipei I had a very short layover and back to SFO. Awesome"

優點： "機組人員很貼心"
缺點： "無"

優點： "提供牙刷、拖鞋、眼罩的設備，不用怕肚子會餓!"

優點： "They let me sleep during dinner"
缺點： "It would have been nice to be given an aisle that had some empty seats because I have long legs"

優點： "Boarding on time and the flight arrived earlier than schedule."

優點： "The service could be improved."
缺點： "The service could a little bit better English"

缺點： "桌子太小。菜盤太擠。包裝蓋子都不好放。椅背袋資料太多太擠。盤子等太輕容易翻倒。"

優點： "The crew members were good but the seat is small with not much of leg room. Foods were suck & not appearing"
缺點： "Good appearing & tasty foods with better snacks"

優點： "Great crew and nice comfortable seats"
缺點： "Food"

優點： "Crews are excellent"
缺點： "More legroom"

缺點： "More leg room"

優點： "Seat was ok"
缺點： "Everything could have been better"

優點： "the new 777 aircraft, and friendly and efficient attendants made the flight a pleasant ride."
缺點： "the flight was delayed due to late arrival of the aircraft, and then we were delayed on the runway waiting for take off."

優點： "1. Kind and accommodating flight attendants 2. Had a good variety of choices for food & drinks 3. I was lucky enough to be on a roomy flight 4. Bathrooms were clean and smelled nice 5. The provided earbuds/earphones are great since they provide a bit of noise cancelling or at least block out extra noise"

缺點： "飛機太簡單"

優點： "First time flying EVA. They made it easy!"
缺點： "No complaints!"

優點： "Excellent staff!"

優點： "I was lucky enough to have extra seats next to me so I slept well on the plane. I appreciated how friendly the stewardesses were, and also the ease of boarding, the prompt food service, and cleainess of the plane (and restrooms too)"
缺點： "The dining options were ok, not particularly wonderful, but overall pretty good."

缺點： "機組人員服務態度可以再加強"

優點： "Crew was very kind"
缺點： "Food was not the greatest"

缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"

優點： "飛機降落技術不錯"

優點： "I was happy to be back on EVA after a bad experience on Thai Air."
缺點： "That I was not compensated in any way for my previous flight BR68 from Bangkok to Taiwan that was cancelled. I was put into another airline barely in time that had poor food, no entertainment & smaller seats. Waiting for EVA to respond with some sort of compensation so I don't have to switch airlines. ANA is looking really good right now."

優點： "Very spacious seating. Great staff, and smooth flight."
缺點： "I never got my vegetarian meal as requested. That was too bad."

優點： "The flight to Taiwan from LAX was miserable. It was so hot i sweated the entire 14 hours. Was told they cannot adjust it. Easier to get blanket to be warm no way to cool off"

優點： "飛機新，"

優點： "The service and the overall experience. The movie selection and the food were also great."

缺點： "Delay for 1 and half hour"

缺點： "I was told to stop watching movies when we were descending. I was never asked to do that with other airlines. If it is due to safety issues, I would appreciate they informed us why we can’t watch the airline movies"

優點： "Everything"

優點： "Crew was nice"
缺點： "Small seats."

缺點： "A boarding pass ahd to be printed at the airport"

缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"

優點： "Staff was very helpful. They went above and beyond."

缺點： "Crew was not very nice. Always in a hurry. Customer service was not good"

優點： "Great service by the crew / flight attendants! Good food (to me) We lucked out due to not a full flight"
缺點： "Limited entertainment selection (though we did find some interesting Asian films to watch ....)"

優點： "Helpful, professional, and friendly cabin crew, who are also easy on the eyes:) Individual movie screens."
缺點： "The food is mediocre at best. But it's no worse than most economy cabins. Need better movies."

缺點： "沒有機上娛樂"

缺點： "I have never sat in such terrible plane seats. First, there are FOUR seats but there are only THREE partitions at the bottom, meaning I had to share leg space and purse space with the stranger next to me. It's awkward enough sitting next to someone I don't know and having to worry about accidentally leaning on him when I fall asleep but having to constantly be in contact with his leg was very uncomfortable. I kind of got over it after awhile but I could tell the kid I was having leg time with was super uncomfortable since he would jerk his leg away every time it touched mine. Sorry to be harsh but I don't know how you're getting 9.0+ scores from the other customers. Yeah your flights are cheap but your seat options suck and the movies weren't good enough to make up for it. D+. You get what you pay for I suppose but your tix weren't that much different from the other more comfortable airlines."

缺點： "Hard to find a movie to watch, found only one and watched flight progress for the rest as it was more interesting."

優點： "請空姐給枕頭跟毛毯，雖然他很忙還是很快送來了"
缺點： "咖哩餃是冷的，難吃"

優點： "服務很棒"

優點： "Good leg room and seats are comfortable. Food was better than most airplane food. Entertainment system was great as well!"
缺點： "Flight attendants were obnoxious about window shades. They could have come around with water a little more frequently as well."

缺點： "班機delay沒通知 大陸人太吵"

優點： "Very good. Staff is great"
缺點： "Need more water available throughout flight"

缺點： "Good"

優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."

優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "加強空服員訓練"

優點： "The food was very nice. The IFE was very nice as well. The seats were comfortable."
缺點： "The was a lot of profanity used by the attendants that was not necessary. Secondly I reserved a front row seat in online check in, but it did not allow put mean in that seat. Which if they were full would be understandable, but every single one was empty."

缺點： "WiFi down the entire flight, made worse by the crew continuously promising it was “about” to work. Wouldn’t recommend Emirates to any professionals traveling who rely on staying connected on such a long flight!"

優點： "Onboard wifi"

缺點： "Services of crew very poor specially onboard services in business class"

缺點： "座位的電視壞了，網路連現還是系統問題。空服員幫我們安排第二個位置，躺椅後躺無法固定，無法後仰"

缺點： "Flying on time"

優點： "cheuk in 快！吾使等太耐！"
缺點： "還有大半小時先着陸，已收毛毯，趕收工的感覺！"

優點： "很好！舒適！"
缺點： "沒有"

優點： "飛機起降超讚"

優點： "飛機座位舒適，服務員親切友善"
缺點： "沒有"

優點： "The food was nice and the crew were friendly."
缺點： "My screen didn't work properly and only after asking about it 4+ times were we moved to other seats. Unfortunately the new seats were double middle seats for my husband and I who left window and aisle seats respectively. Please fix your entertainment, Emirates."

缺點： "Almost all the flights I take out of Cairo leave late, not sure if this an airport issue or what but it is very stressful to have boarding go so slowly and to have the plane take off over an hour late. This has now become "the norm". Please make better efforts to leave ON TIME!"

優點： "Ontine departure and arrival"
缺點： "Airport Staff behaviour in Pakistan"

缺點： "整體服務算還可以，但是有漸漸下滑的狀況"

優點： "Food"
缺點： "Seat is not comfortable."

優點： "最後一排"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"

優點： "組員微笑送餐"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"

優點： "A good time to board"
缺點： "No offer of free water to drink on a 3.5 hour flight!! Staff didn’t smile at all."

缺點： "Food, quality of the food"

優點： "Lots of selection in movies"
缺點： "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."

優點： "Everyone was nice"
缺點： "No complaints"

缺點： "Everything was perfect"

優點： "Excellent service with very friendly staff. Everything ran so smoothly. For such a large aircraft I expected to have to queue up for boarding and exiting. No queuing, everything was so coordinated."
缺點： "There was nothing that displeased me on this trip."

缺點： "Nothing. Everything was awesome!"

優點： "The service, food and flight entertainment was great."

優點： "The cabin, the variety of beverages and the time of the trip"
缺點： "Perhaps the strange breakfast and the TVs quality"

缺點： "Delayed and no hotel for an 11 hour layover"

缺點： "didn't like anything about it"

缺點： "Emirates chairs couldn't decline recline"

優點： "The food, crew and comfort were as good as can be on a 14 hour flight."

優點： "Smooth ride. Great food."
缺點： "Slow boarding started later than expected"

缺點： "There was no option during check in to request meal options- ex vegetarian request."

優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"

優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."

優點： "在各方面都能體驗賓至如歸嘅感覺"
缺點： "航班既時間"

優點： "Aircraft was fantastic, great cabin crew helpful, toilets bigger than usual, seat space good. Thanks Emirates"
缺點： "I think Emirates should consider serving the cocktails/pre-meal drinks before the meal - after all, Gin and Tonic or Martinis just don't work during after meals. But this is minor gripe, the airline is great."

優點： "服務員親切，餐點平均水準不錯。"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"

優點： "A380座位大很舒適，服務員親切，餐點平均水準不錯。"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。"

優點： "Food and crew were great"
缺點： "Entertainment was horrible...it was connected for the first 2 hours only then got disconnected for the whole flight duration...I couldn’t watch any movie, tv show, music, live tv, and the crew tried to reset the screen several times with no success, then it worked again in the last hour...I travelled on business class and paid the extra charge for better service"

優點： "On time, entertainment good crew"
缺點： "Food was bland"

優點： "Nothing"
缺點： "Zero opportunity for refund or rescheduling. Response: 'Sorry for your misfortune but no refund is available since you used a third party ."

優點： "The in flight entertainment is as good as ever."
缺點： "The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such."

缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"

優點： "Service onboard the flight was good."
缺點： "Connection in Dubai was terrible. Super long bus ride. Nobody at the terminal to direct you to where the Business Class Lounge is. Had to walk very long distances to get to the Lounge. No staff at the gates in the Business Class Lounge. Flight was delayed but no staff to give information at all."

缺點： "Thanks for Service"

優點： "Excellent service"

優點： "The flight itself was great, though it was 4 hours delayed. The interface between Jet Blue and Emirates didn't work."
缺點： "I booked roundtrip flights in two legs, so Jet Blue, Emirates, Emirates, Jet Blue. The two airlines didn't seem to interface. In each direction for some reason, I was unable to check in online for the second flight, which didn't make sense (so Emirates there and Jet Blue back). On top of that, neither could give me boarding passes that would work for the other. The customer service kiosk took about 15 minutes to get this done for Jet Blue in JFK."

優點： "A lot of newly released movies to choose from. Time goes a lot faster if you can watch three two hour movies back to back. Crew was friendly and helpful."
缺點： "Online check in could have an easier option to request a special meal. I have a mild wheat allergy. I tried to call the Dubai office after 9AM before my return trip but, nobody answered. I just skipped the pizza and I was fine."

缺點： "Flight crew is great!"

優點： "The. Crews are amazing. Nice/comfy flight."

優點： "Great airline , seat was spacing was wider then American airlines"

優點： "Crews are amazing"

優點： "Upgrade to business class"
缺點： "No alcohol"

優點： "The attendants were very nice and the food and drinks service was good."
缺點： "The seats are pretty uncomfortable."

優點： "Everything! From the comfortable pods in business class to the excellent wines and food, it was more like 1st class.!"
缺點： "Nothing!"

缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."

優點： "Food is good"
缺點： "Not enough movies/TV screen angle is not good when seat in front is reclined all the way."

優點： "I had no idea Asiana is this nice. Crew, food and aircraft were all nice! Had a great time flying with them."
缺點： "I just didn’t like that they didnt tell me im gonna be seated next to person carrying a dog on a previous asiana flight. Im not comfortable with dogs and i understand they wanna create an animal friendly atmosphere but what about those who are not comfortable around animals?"

優點： "On time arrival; professionalism."
缺點： "The business class seat is cramped for business class standards. I also wanted seconds for dessert but somehow I was made to feel it was not allowed, that the FA has to check with someone if there was enough on board. Mind you the plane was not full."

優點： "They took care of my mom's heavy luggage and changed her to better seat."

優點： "Between the legs of my Asiana flights, I had a 9-hour overlay at INC. Upstair in the same area with the pricey and exclusive lounges for elite travelers, there was a "Nap Space" or "Nap Place: a large suite of rooms with maybe sixty comfortable couches to catch up on missing sleep... with no sign-up required and no supervisory staff. And totally free of charge! Every airport should consider having such a welcomed service. Also at INC, bona-fide transit passengers with a outbound boarding pass can take a free shower (soap and towels provided as well?). Wow. These amenities surely make INC one of the least loathsome airports in Asia at which a day-long layover may be spent."
缺點： "No downside!"

優點： "The crew was pleasant and professional. The food was pretty good, though not excellent."
缺點： "This was a tired old aircraft not up to international standards for business class. The entertainment package was virtually nonexistent. There was no menu, and you just scrolled through channels to see what was already playing. There was no watching from the beginning of the movie, and no rewind or pause function. The video quality was abysmal, as if you were staying in a cheap budget hotel with an antenna TV. There was no privacy on this 11 hour flight, As you sat immediately adjacent to other passengers, unlike on the other long-haul carriers. I have had better experiences in premium economy on other airlines. This aircraft should be retired or seriously upgraded to justify the added expense of business class."

缺點： "Too long"

優點： "Good attention"
缺點： "The flight from Korea to San Francisco was so late more than 2 hours"

缺點： "2 and half hours delay made me crazy and caused a lot of damages for the time and parking fee for my entire family, who were waiting for me at the airport!"

優點： "The friendliness of the flight crew was great. The leg room is better than other airlines."
缺點： "The lack of entertainment options on my second flight compared to my first one."

缺點： "No good Korean movies to watch."

優點： "none"
缺點： "none"

優點： "The flight attendants are nice and service is excellent."
缺點： "The planes are old, have no wifi, and poor entertainment. But worst of all the seats SUCK! I had a window seat and there was a metal box in the foot space! A 10 hour flight with no place to put my feet or legs. The seat was cramped and unbearable. I noticed every window seat has this box. This should never be designed for a transatlantic flight. I will NEVER fly them again. The food was pretty nasty too. Rubbery chicken and the omelet was gross at breakfast. The check in process was terrible. Everyone just files in line, no order to boarding people."

優點： "Asiana airline service was great. Attendants were so kind and gentle."

優點： "Service was very professional and the food was good too."
缺點： "No qualms with this trip. Everything was good"

優點： "Great entertainment. Good selection on movies. Food is good."

優點： "Flight attendants were awesome. Much better than US."

優點： "Got a court date and want to change the flight date. The cost to change the flight cost more than buying a new ticket. So stayed home instead and lost the purchase ticket."

優點： "The food is the best among all airlines."

優點： "Very professional and attentive staff.... Probably the best airline I have every experienced"
缺點： ".."

優點： "For one, wanted to avoid flying to Manila on the way to Cebu and back as I had less than memorable experiences at the airport and Icheon Airport was the completely the opposite. The food and service was excellent."

優點： "Korean meal was great!"
缺點： "Outlets for charging phone would have been nice."

優點： "That we were referred to the manager immediately with our concern."
缺點： "The manager at the Asiana check-in station the morning of our flight told me I did not have the right paperwork and told me it was my responsibility as a passenger to have the correct paperwork in order to board the plane. When we asked her how we should proceed, she repeated the same statement about "responsibility as a passenger" over and over instead of telling us where to go get the correct paperwork. She offered no tips, next steps, empathy, or direction and did not even say, "I don't know". With her tone of voice, she basically said, "It's not my problem and I do not care - go away." My fiance and I canceled our flight and flew with Korean Air."

缺點： "Change Flight cost too much"

優點： "Food was great, seats reclined further than I expected them to, and personal TV was large."
缺點： "Movie and TV options could have been better, but charging both 120v and USB was available, and selection was fine."

優點： "Metal utincils"
缺點： "Food was terrible. Wine was awful."

優點： "The food, entertainment, USB outlet, the staff is great. In feb I will continue to use Asiana again"
缺點： "Everything was great! I'm not the complaining type. I'm totally happy with it WIFI would be nice though"

優點： "Service was good."
缺點： "I though on the website it had wifi. The movies are the same between both flight. The news was two days behind and no direct air.solidfood. Comfortable seats."

優點： "Very limited choice of movies and the system is slow and out dated"

優點： "The flight arrived almost 1 hour early."
缺點： "The flight attendants didn't offer ice with the drink, and you'd have to ask for it. The entertainment system broke down 2 hours into a movie I was watching, and when it came back on some 30 minutes later, I couldn't resume. The aircraft was very very old. The children's meals are a farce."

缺點： "Wish there was a bigger movie selection"

優點： "I was very impressed with crews helpfulness, the quality of the food and entertainment."
缺點： "My wife and I are both Asiana Gold Club members. When we recently tried to board a plane in Inchon, Korea for a return flight to San Francisco we were told that we could not board though the gate labeled "Elite/Gold Club members" but had to stand in the long line of Economy class customers. When I asked "Why", I was told it was for Star Alliance Gold Club members, not Asiana Gold Club members. There was no indication on the sign there was a difference. Don't get me wrong, I'm not so disturbed about standing in the long line. I was upset because of the implied difference in the Star Alliance Gold Club benefits vs. Asiana Gold Club benefits and, as far as I am aware, the unpublished differences so when we as customers are at the airport trying to operate within the system, we know what to do. Please confirm there is a difference and what those differences are. Jerry"

優點： "The food and service is good if you speak Korean, the flight attendant did not pay me much attention and the nice man next to me had to get my drinks for me."
缺點： "I flew four flights (layovers each way) and every single flight was delayed."

優點： "Crew"
缺點： "Food entertainment seats bathrooms"

缺點： "Crew did not care passengers"

優點： "Kind crew smiling, good quality of the food (all is free), variety of entertainment program"

優點： "The outlet on the armrest for the headphones was broken. 10+ hour flight and unable to watch a movie or listen to music. Flight was fully booked, so I was unable to move to a different seat. Flight attendants were very kind. Food was terrible and it took forever to get a drink - served AFTER the meal was served. When later beverages were offered, it was coffee/tea at one point. Other than that they walked around with a tray occasionally with glasses of orange juice or water -- no ice. Only passed through with the full beverages cart once during the fight. I completed a complaint form and still have not heard back from the airline. Paid full price for a one-way ticket. Did NOT get muy money's worth."
缺點： "See above"

優點： "Polite staff, better than good meals, excellent movie choices (lot of international films) and provide you with pillow, blanket, headphones and slippers!"
缺點： "Delay in departure, but made connecting flight. Crew could have been more helpful in providing information about connecting flights."

優點： "The crew was extremely efficient and friendly. They made sure everyone was accommodated."
缺點： "The plane itself was old, meaning it had less leg room. The entertainment system was also an old, channel-based system, which meant you had to start on time to watch a movie, and could not choose which one you wanted to watch at which time. The screen display resolution was also very poor, as were the movie choices."

優點： "Love to take Asiana airline. Foods is excellent and services are great."
缺點： "One thing I donot like they cooperate with many other airlines."

優點： "Really enjoyed this flight. My first time on Asiana Airlines. It's awesome that they're Star Alliance and give United Miles."

優點： "Everything"