每天清潔，並在 台北市飛往 利馬的機艙內安裝HEPA高效濾網
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "the noodle snack and food was good"
缺點： "more leg room would be nice on a long flight"
缺點： "Delayed too much except that, everything was good"
優點： "When do you need help they always happy Helping"
缺點： "The best"
優點： "Very good"
缺點： "Very good"
缺點： "Don't delay"
優點： "Service was outstanding"
缺點： "It’s not the airline fault that our flight was delayed so many times. A 8 hour trip took us 13 hours."
缺點： "Seat was very uncomfortably"
缺點： "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
缺點： "short hall business class not comfortable - flight delayed as usual"
缺點： "1h30 delayed as usual"
優點： "The flight attendants were kind and attentive and professional. I enjoyed being able to watch movies of my choice. Great selection of entertainment available. Food was good and the Hagen Daze ice cream was a great surprise!"
缺點： "I’m thin but 177cm tall (long legs) so the seats were wide but leg room was uncomfortable for me. Also, the posture of the seats are not good for spinal or neck alignment so, again not comfortable. No support for the lower back and very limited reclinablity."
優點： "the flight was on time"
缺點： "the sound system on my seat was broken so I couldn't watch movies except"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "The crew was readily available and was able to assist with everything needed"
缺點： "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."
優點： "The crew was so polite and kind!"
缺點： "I had no problems"
優點： "Overall good experience"
缺點： "Food can be improved a lot"
優點： "Customer service is excellent as usual. The plane is very well outfitted and modern. You can generally trust the Cathay standard. The pilots are good, and even though departure may have been delayed, we arrived ahead of schedule."
缺點： "I didn't prefer the premium economy section. Uncomfortable. I'd rather pay the fare for a cheaper economy seat, that is equally uncomfortable. It's terrible to start charging people for small, petty things like choosing one's seat."
優點： "Smooth boarding"
缺點： "Air hostess did not offer hot drinks"
優點： "Was able to redirect from Kansai to Umeda after typhoon. Initially received misinformation though. Service was great except the one time I received a regular, not diet, coke and still had to drink it. Great job Cathay Pacific!"
缺點： "The a330 is showing its age and the food on board was not good. Otherwise it would have been an excellent flight"
優點： "The food was delicious! And they had a great selection of drinks at no additional price. The crew was very professional and welcoming. Overall so much better than any American airline I have flew with."
缺點： "Would be amazing to have a little more room in the economy seats!"
缺點： "The crew service very lack"
缺點： "Our flight from HK to LAX we were told that the pilot refused to wait for us even if we arrived in HK from cebu at 11:35 of July 29 and our flight to lax was at 12:05 .Cathay couldn’t do anything about it. We were billeted in a hotel far from the airport with free breakfast but no lunch was provided and the earliest flight they could give us was scheduled at 16:35 of Juy 30. Upon returning to the airport I asked a cathay staff regarding provisions for lunch but I was told there’s none.Overall our trip both to and from LAX were very uncomfortable and inconvenient. I hope Cathay will do something better in situations like we encountered. As of this writing I and my husband are still at HK airport waiting for our flight to LAX."
缺點： "The plane couldn’t take off on time. Delayed arrival at HK and our connecting flight didn’t want to wait for us."
優點： "早餐是粥 很棒"
優點： "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
缺點： "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
優點： "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
缺點： "Older entertainment system but not a big issue on a short flight."
優點： "The service"
優點： "Overalll the flight was okay and the company crew is very helpful!"
缺點： "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"
缺點： "It was a long flight, and customer service not good."
缺點： "Food seemed old and crew was too busy"
優點： "Spaciousness of the plane Flight Crew Cleanliness of the plane Inflight entertainment"
缺點： "Food Luggage space of cabin not enough Promptness of plane ,our plane was late Manila airport terminal 3 no air-conditioning while waiting Boarding was disorganized last seat should board first no announcement from crew and no implementation of plan. Need constant communication from staff for better boarding experience."
缺點： "There was no entertainment system built into the seat back"
優點： "There is actually meal between hkg and TPE. This is new."
缺點： "The cabin is just too warm."
缺點： "Flight delayed by 4 hrs. Food was horrendous."
缺點： "You have to be there 3hrs before the flight to guarantee they won't resell your seat. I was at the terminal an hour prior at 9am when there was no line to check in or even at security but they turned me away. I rescheduled my flight and had to pay a lot extra to do so. I stayed at the airport to make sure I wouldn't miss it and the crew doesn't even start setting up until an hour prior... they don't start boarding until 30 minutes prior.... so they 100% sold my seat and then charged me to rebook it. They turned me away when I could have been at the gate 50 minutes prior, well before boarding"
優點： "Overall good experience"
缺點： "I booked an isle seat for flight to Hong Kong and Cebu and was not given one. I called with request for isle and was assigned very far in advance. But was not given one"
優點： "On time"
優點： "The food was great, 2 free bags checked, free food and free movies! Very nice staff all around amazing."
優點： "Good crew"
缺點： "Individual screens for passengers , it was an international flight that looked like a bus ride. No movies via phone"
缺點： "Leg room was too small, food was awful, no taste. Bathroom smelled even from take off."
缺點： "The flight attendant didn’t allow me to put my only one personal item I had (with no carry on) to the locker! He allows people from other seats to put their laguagges into my compartment!"
缺點： "They lost my luggage and barely made it to connection flight with nobody to help find gate"
缺點： "The food terrible"
缺點： "Our flight was overbooked and we were moved to a later flight causing a 7 hour layover and arrived at 2am the following morning."
缺點： "Lost our luggage on a direct flight"
缺點： "Lines are very long and the check-in staff are not good at their jobs. For example, I arrived 2 hours early and they ended up letting half the line cut in front, which made me barely make my flight."
優點： "The cost."
缺點： "I could not even get the flight rebooked I never got on the plane Los Angeles and they acted like I was there and all was well. I never checked in.. emergency led to a reschedule but contact was never accommodated."
優點： "Crew and food were great."
缺點： "Delay of the flight for over 3 hours."
缺點： "The Avianca flight was over 4 hours late leaving Trujillo and blamed it on weather. Why don't they rearrange and prepare for this if the airport often gets fogged in during this time of the year? Instead they and other airlines leave dozens of travelers stranded. We lost our connecting flight to Iquitos, and after Avianca refused to reimburse us or put us on a different flight we had to purchase another flight with Viva Air with our own money. No accountability or respect for the consumer."
優點： "Entertainment, crew"
缺點： "Several flights were delayed and canceled on last minute."
優點： "On time, food service"
缺點： "The airport Jorge Chavez in Lima sucks. Don't spend anymore time than you have to there unless you are prepared to spend a ton on food and water. $9 for a large bottle of water!!"
優點： "Everything was perfect"
缺點： "Everything was good to be honest"
缺點： "No snack, and The airline used styrofoam cups which is not environmentally sustainable"
缺點： "Flight was scary as hell. Lights flickering, bells constantly dinging, compartments continually popping open, and exit light flashing."
優點： "They took me to my destination"
缺點： "Veeery late, no information"
缺點： "departed late, we have to wait 20 minutes on board, flight arrived late to destination and in Lima airport were not gates, no buses available so we have to wait another 25 minutes in the plane, once in the terminal another 15-20 minutes waiting luggage"
缺點： "We could not get on the plane because you oversold the plane and there were no seats left. We missed our planned tour in Lima and now we have to wait 13 hours to take the next flight. I demand my money back."
優點： "Customer service good. Offered food/service quickly."
缺點： "Film selection was subpar, and had no subtitles available. Flight safety information video so unbelievably boring. Flight crew repeated all instructions at least 3 times including video interruptions. What is the point of having in flight entertainment if crew will interrupt said entertainment at least once every 10 min to remind you you are still in turbulent air? Do they honestly think the passengers forgot? We are in the plane too! I understand they have to be careful due to liability but this airline is ridiculous. Believe it or not customers do not like being treated like children. Would not recommend to others or fly this airline again. Also, the lunch was awful even by airline standards. Btw the airline was avianca not AA. kayak must have messed up or they are owned by AA. AA is great and I recommend them wholeheartedly but Avianca is awful. Stay away if you can afford to do so."
優點： "Seats were very roomy, both in with and legroom. The whole flight experience was good."
缺點： "Headphones on a short-haul flight were used and we're clearly dirty with dust. Drinks on the flight are quite particular. There were people who asked for beer and got a can, others who asked for the same got just half of the can."
優點： "All was good ..."
缺點： "The dinner alternatives were not available for everyone ... probably because we were sitting close to the last row of seats. That is not acceptable because everyone is paying the same regardless were you are seated."
優點： "Excellent staff and flight attendants."
缺點： "Coach seats were like cardboard. My back was killing me within 2 hrs... :("
優點： "Upgraded to first class. Provided umbrellas for boarding. Changed our daughters' seat assignments so they could sit together. Nice breakfast."
缺點： "Rain during boarding"
優點： "Very nice and easy flight, the crew knew English very well"
缺點： "Everything was delayed, the boarding, the flight, the entrance to the airport when we landed in Liam."
優點： "Flight was on time. Easy boarding. Smooth flight."
缺點： "In flight entertainment was below expectations"
優點： "There was a crew member Dario, from Lima to Buenos Aires that was super nice."
缺點： "The ticket was printed as Avianca trans to American Airlines. That was wrong. The ticket was for Avianca and I went to American and I lost a lot of time. Then the line was long and took me for ever to check in"
優點： "On time performance; friendly, competent staff."
優點： "Avianca personnel helped as much as posssible because I am a frequent flyer in Star Alliance but there was only so much they could do"
缺點： "The itinerary I selected from Kayak site was impossible to accomplish especially with checked luggage because they would not transfer my bag from one airline to the next. Although I got my luggage quickly and got to the check in counter right away, the flight had closed and I had to wait for the next flight."
缺點： "I strongly believe they cancelled our flight due to lack of passengers. The plane was sitting on the runway. I boarded for almost two hours for a flight of only one hour away. They were holding plane to fill with those already scheduled for the next flight?"
優點： "Immediately after I finished with the check in agent, two men flashed police badges, grabbed my bags, and took me to a sketchy back room upstairs and absolutely tore apart my bags. While my bags were being searched they peppered me with questions. It lasted about 20 minutes and it was extraordinaryly stressful because they didn't seem to care if I was going to miss my flight. Normally, i wouldn't blame the airline for this, but another lady who was similarly harassed said that when she asked someone they said that if you're traveling alone and booked online, you got flagged for this extra screening. (A young German man was also dragged to the back room... we were all very non-Andean looking). That is ridiculous criteria to prevent anything- terrorism or drug smuggling! I would think the airline/police could come up with better criteria. Also, there was no drug sniffing dog and they didn't even have me turn on my gigantic camera... which I have had to do in the past to demonstrate that it was functional. Horrible."
優點： "Delays. Gate changes on both flights."
優點： "Nothing at all"
缺點： "Couldn't flight. I was on time, got an inspection through the police,. Missed my flight for the long inspection. Now, the airline wants me to pay penality for something that I didn't commit. Francisco Vishnu Carpio checa"
缺點： "Check in crew were awful. Told us that there was a sick passenger on the plane and asked if my friend and I would volunteer to take a flight out the next day, that star alliance would put us up in a hotel over night, pay for our evening meal and fly us business class in the morning, that all we had to do was wait at our departure gate And someone would call our name before boarding. We accepted, waited patiently, then we were scolded for having our checked bags with us and told multiple different conflicting stories about how we were to board our flight, that volunteers were no longer needed. I checked multiple times with check-in crew to confirm that the scenario was a go. They confirmed each time, so I canceled my accommodations for the evening in Lima. The change up at the gate left for a big mess to clean up. The gate crew kept arguing hat they never told us to cancel our Lima plans. But that was besides the point. The point was, they told us one thing, there was a major breakdown in communication among check in and gate crew as well as between all crew and me and no crew member took ownership or apologized for the flub up. And I'd like to point out, this was not a language barrier issue, all flight crew spoke English fluently. One crew member said all volunteers were obtained and they no longer needed us, another said that the sick person flying (the initial issue) was no longer flying, so no volunteers were needed. crew never owned that. they suggested that it was our issue that we canceled our plans. We were able to fix, but incredibly disappointing and frustrating experience."
優點： "Poor customer service. Did not assist in is trying to get on another flight"
缺點： "Cost $250 with another airline they didn't assist at all and were very rude."
優點： "It was quick and we had a smooth landing...."
缺點： "Upon arriving in Lima, Avianca 808 passengers became aware that none (zero, nada) of the bags were loaded onto the plane in Cusco. The customer service response to this airline error was sub-par. Passengers were told that the baggage issue was "weather-related", which is ludicrous even if the weather both in origin and destination had not been clear and sunny with no wind (it was). Info was taken on if passengers needed bags sent on to another destination or to a hotel but were told it would not get to Lima until the next morning (this was flight 808 landing just before 4 pm). Unclear why it couldn't be put on the next flight same day. And unclear what is happening to our bags now until the morning. No apology wasn't issued to passengers. Additionally we were delayed 15 mins due to "weather". I don't mind short delays but it was absolutely not weather-related. Weather is the default excuse to transfer fault away from themselves."
優點： "The space"
缺點： "The agents and flight attendants were very unfriendly. You could tell that because I was of a different nationality that this was a problem."
優點： "Service was good"
缺點： "Several of the seats were broken - not sure why they insist on everyone raising their seatbacks for security reasons while they continue to operate flights where customers can't raise their seats. Maybe this isn't that important after all? The plastic backs of the chairs has clearly been refinished but the finish has worne off or been etched with customer graffiti."
優點： "Although we were in "Economy" class, it felt just like Business. Lots of space to stretch your legs, personal TV monitor on the back of each head rest (Including HBO!), and even though it was a short 1.5 hour flight we were served drinks and a meal."
缺點： "The meal was average to sub-par, but than again it was a short flight and a warm meal was actually a pleasant surprise."
缺點： "Ran a little late."
缺點： "Our flight from Washington DC to Lima had a connection flight in Colombia. Since the flight from DC was delayed for more than an hour we ended up missing our connection flight from Colombia to Lima, Peru. And from there everything went downhill. In Colombia they crew didn't know what was going to happen to us. After waiting over 3 hours they finally told us the found an early morning flight for us and that they were going to accommodate us in an hotel in Colombia for to spend the night. we waited until midnight for the transportation to the hotel and there were another 100 persons waiting to get transportation to the hotel as well and to check inn in the hotel. disaster."
缺點： "The emergency exit row window seats are extremely uncomfortable. Seats don't recline and there is no arm rest along the wall. Also, there were no vegetarian options aboard and the flight attendants didn't make any effort to put together something I could eat."
缺點： "To be business class it's really unconfortable. Just old airplanes that should be changed and It was Avianca (No AA)"
優點： "short flight, timeliness, great service!"
優點： "Good options of entertainment."
缺點： "Bad service of few members of the crew. Always seem to disturb them. In the long flight, they never pass to offer water (flight Bogota-Barcelona)"
缺點： "Their check in was ridiculously slow-15-20 min per person at times. How is that possible? The flight was said to be 90 min delayed. I asked about getting on another airline. They said no. Finally this 1 hour flight was 3 hours late to Lima & I missed my international flight. Never again Avianca."
優點： "Was actually an Air Canada flight. AC has much better seating in Economy Class. Seats have more room and more recline."
缺點： "United made no effort to alert us to the fact that we were actually flying Air Canada. Our rewards upgrade to Business Class was not honored.Extremely misled!"
優點： "Very courteous crew!"
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
優點： "Nothing to like"
缺點： "Everything could be better. From the boarding process to the on board service."
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
優點： "Upbeat and attentive crew"
缺點： "Wifi was awful. On a long flight, that's important. The crew's explanation was that when so many people are logged on at once, it kicks someone else off. Which basically means the system wasn't designed for everyone to use."
缺點： "Our flight was delayed 5 hours and we missed our flight to Lisbon. Had to stay over in Newark for the night and actually arrived 24 hours late. And..........United lost my luggage. That was delayed another 24 hours."
缺點： "United's hidden fees"
缺點： "Sits not suitable for long distance travel"
優點： "Service and punctuality"
缺點： "On board entertainment"
優點： "Clean, new, amplíe seats... in Economy!"
缺點： "45 min delay..."
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "Customer service and everything else was great"
缺點： "Getting delayed. We were supposed to leave at 10 something PM but instead kept getting delayed until we finally left at 1:45am. That to me killed my overall experience for that flight considering that it's an 8 hour flight and that I needed to come back on that Monday. Less time do stuff for the weekend."
優點： "Food was ok"
缺點： "Entertainment was terrible., music not working . Small and horrible selection of films with subpar quality and sound. No where to charge phone. SAS has excellent entertainment system even in economy"
優點： "Staff are so nice"
優點： "It was cheap"
缺點： "Customer attention, they wanted 50.000 lb not a bit above otherwise is US$200!"
缺點： "Cacelled then delayed twice. United workers are also very rude. I give them a big ol"
優點： "i eventually got to SF"
缺點： "The flight kept getting delayed and they wouldn't tell us why. There happened to be a line forming at the counter and when i asked an employee why people were lining up, all that i got in reply was "because the flights delayed". Thanks...i had no idea"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "I didn't like the 2 hour delay"
缺點： "Our flight was canceled, we were then placed on another flight and when we got to the gate that flight had been cancelled also!"
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "No issue and on time"
優點： "Friendly staff"
缺點： "No Wi-Fi. No entertainment. No leg room."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "Horrible smell in the cabin, lavatory out of service"
缺點： "Horrible smell in the cabin, lavatory out of service"
缺點： "My bag didn't arrive to the destination. The food in the plane was terrible. I was really disappointed from the company."
優點： "Surprised! My experience with United has typically been very poor. It's usually my last choice when choosing an airline. This is the first time I can honestly say I had a good experience on United. Plane was new, seats were very comfortable ans spacious (very rare), attendants were all under 70 years old and service was spot on. Huge change from the United I know."
缺點： "You have to pay for satellite TV, usually free on other major carriers."
優點： "Boarding was easy and there was plenty of overhead space for my carry on luggage"
缺點： "Coach cabin was not spacious at all. Very little leg room and the aisles seemed very cramped. Also, the seats weren't particularly comfortable."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "food, entertainment"
優點： "The service & how comfortable I was."
缺點： "That you have to pay for everything but I guess now a days every airline is doing the same thing."
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
缺點： "The gate agent was awful. Took my bag and caused me a great deal of pain. No flexibility to accommodate my severe back pain. The gate agent was inflexible and incredibly rude. I will never fly united again if I have the choice."
優點： "Went good. Arrived in Charlottesville 30 minutes early. No complaints."
缺點： "The flight was delayed 7 hours and we weren't given an option to leave or much heads up about the extent of the delays"
優點： "Everything was great. Thank you."
優點： "The crew was excellent, mindful, courteous at all times. The food was warm, well-cooked, fresh with a variety to please most eaters."
缺點： "The seats were a bit worn and mildly uncomfortable, but otherwise the flight was incredibly enjoyable."
優點： "Not a lot"
缺點： "The fact that we had to get off due to too much fule,didn't make a lot of us comfortable..when it comes to flying,the whole team needs to be on the same page..makes flyers more comfortable..but things do happen.."
缺點： "Worst customer service. I will never fly United again."
每天清潔，並在 台北市飛往 利馬的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 利馬的機上會提供口罩
從 台北市飛往 利馬的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 利馬的彈性機票