每天清潔，並在 台北市飛往 仙台的機艙內安裝HEPA高效濾網
缺點： "Flight crew not too interactive"
優點： "Every thing in airplane was wonderful. I would like to recommend this airline to my friends"
缺點： "You are best ."
優點： "My seat"
缺點： "Time check in maybe earlier."
缺點： "Connection time at Narita is too long"
缺點： "Electricity didn’t work in my pod"
優點： "I paid extra to get bulkhead seat. But the monitor won't stay up. So I asked for help. Flight attendant used duct tape for both my monitor and the one next to mine."
缺點： "My boarding pass was marked with SSSS and I was subjected to another security search at the gate in NRT! They laid out all my carry-on stuff in 2 long tables and swabbed both my hands. Then sent me on my way, leaving my passport on the table. Good thing I had the presence of mind to look for it!!!"
優點： "Good service"
優點： "We were seated together as a family even though we were not able to reserved any seat"
缺點： "Food could be better. Especially the easily digestible meal. It was mostly mush so it's more easily chew meal"
缺點： "Boarding in New York could have been better organized"
優點： "I had a nice exit row seat so that was nice"
缺點： "The food was not good and there also wasn’t enough of it which is really bizarre for an international flight that’s 14 hours long"
優點： "All exquisite dishes they served were excellent !"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Service was excellent and seats were comfortable."
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
優點： "Very helpful and polite"
缺點： "I got a sore but comes the seat was not very padded"
優點： "服務 電影 雪糕"
優點： "Excellent service - delicious meals"
優點： "Space between the seats."
缺點： "Color of the seats."
缺點： "The dinner meal was not what I requested. A roll with breakfast would have helped. The shrimp was good what was under them was not so good. We had to wait tell last minute to sit together."
優點： "Ms Yoshinaga went out of her way to make sure everything was smooth for my experience."
優點： "Discipline and friendly tone of stewardesses... seats perfectably comfortable... organized and well done!!! I will fly japan airlines every time I fly in the future!"
缺點： "My wife did not particularly like your choices of breakfast... she just did not understand the food"
優點： "Very comfortable plane, even full. Polite crew."
優點： "The staff"
優點： "JAL was very flexible with me leaving a day earlier due to tropical storm which I greatly appreciated"
缺點： "would have liked more food options and recent movie selections"
優點： "Same as above"
優點： "The flight was great once we left the ground, however having flown to the destination (Japan) in Premium Economy, the differences in experience were striking."
缺點： "The boarding crew seemed disorganized, the flight boarded 30 mins late and so we were delayed when it came time to taxi and take off. The flight had numerous crying babies on it, it was warm and stuffy once in flight, the crew brought you meals you didn't have a say in ordering and having to sit for an undetermined amount of time with the used tray in front of you really made the modest space even more so. I love JAL but this flight was not one of the better ones for me. Not through any fault of the staff, they are top notch, but certainly this flight ranks as just "okay"."
優點： "Friendly and helpful staff, excellent food."
優點： "Extremely kind staff, spacious seating, good food and great entertainment. You can only make an 11 hour flight so good but they did it"
缺點： "11 hour flight! Can't do much about that"
優點： "The crews were polite and reliable. No bossy or mean like other airlines. they moved prompt, no running or fast walk on aisles, so that passengers can ask things easily. Food was much better comparing with any other companies. The boarding time was delayed one hour, however we landed japan 2, 3 mins later than the estimated arrival time. Landing technique was beautiful. American, United, ANA which I flew caused me have a deep Earache. I didn't get any pain from this flight. I am already scared of returning flight with American airplines."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome."
缺點： "I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable."
優點： "The flight attendants were very kind and attentive."
缺點： "A bit hard to get in and out of my seat 8A. But the seat and bed itself were comfortable."
優點： "Everything! JAL employees go above and beyond to deliver perfect customer service with a genuine smile."
缺點： "Nothing! No complaints here"
優點： "I really loved JAL customer service at checking counter. So friendly and great customer service I received."
優點： "The flight went well and the 3 meals were interesting. The staff was professional."
缺點： "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."
缺點： "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
優點： "Good staff service and friendly people. The food was good. The flight was on time."
缺點： "The Pilot communicated to the passengers only one time during this 4 1/2 hour flight. The flight attendants were making the announcements for arrival information and timing. Maybe in this culture the Pilot is above speaking to the passengers."
優點： "Flight attendants and ticket agents were very nice and helpful."
優點： "Service was wonderful! Domo arigato gozaimasu. Aloha, Cary"
缺點： "Food so-so boxed ramen very poor bottom of the seat after 5-6 hours very hard and uncomfortable"
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
優點： "Everything from check in till I got off the plane was fantastic. Friendly and helpful crew with impeccable service unlike a certain few airlines. Will definitely use JAL again!"
缺點： "Can't think of any"
缺點： "too little legroom seating is designed shorter legged Japanese"
優點： "My seat and my son's seat were booked apart on the both flights. So I requested the representatives at the check in counters at both airports to change our seats so that we could seat next each other. They were willing to help us out and we got the great seats. They had to ask other customers to help this out, too. In the airplanes, the flight attendants were extremely helpful and friendly when we asked them questions and favors, with nice smiles and calm quiet voices. No wonder the atmosphere was very relaxing and quiet during the both flights. The leg room was roomier and the facilities were newer. When I saw three pilots bowed to the customers before getting into the airplane, I felt they were very professional and ready for their jobs."
缺點： "Some food items were too Japanese. Dried Natto snack was especially weird for my son."
優點： "Good solid flight on a relatively comfortable plane"
缺點： "Narita seems to have had delay problems as of late. What should have been a short flight was extended over 40 minutes on the runway. Not the airline's fault by any means, but I'd recommend looking for flights through Haneda if you're passing through Tokyo."
優點： "evening flight. not too crowded"
缺點： "delayed by 1 hour meal was so-so"
優點： "The most polite staff that I have ever met. Very accommodating and concerned about our ride over the pacific ocean. I am a vegetarian and forgot to fill order my meal online. The staff was amazing in handling this, offering me everything else they had that wasn't meat. The economy seats were the most comfortable i can remember for an over night flight."
缺點： "The only critique that I would have is on the first flight, they took a while to get our dinner trays, but the second flight was prompt. This just be due to my seat being all the way up front."
"They wouldn’t let me board because Japan changed their entry policies and I did not get notified. Had to wait another day, pay rebooking fees and miss my family that I haven’t seen in 4 months. TERRIBLE!!"
優點： "The simplicity."
缺點： "A closer gate. Some inflight food."
優點： "Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown."
缺點： "The website doesn't work very well. It's also difficult to navigate."
優點： "ANA was awesome as usual."
缺點： "The flight with United Airlines was horrible. The seats were small... leg room not the best. The flight attendants were terrible. I called 3 times to get headphones and they never came to give me any. The food was dry and we were only fed twice. I’m vegan/vegetarian so there wasn’t any options."
優點： "The crew was fantastic and the food was very nice."
缺點： "It really would have been nice to have a vegetarian option!"
優點： "Crews and services."
缺點： "My seat."
缺點： "Old man next to me couldn’t keep his arm on his side."
優點： "Plenty of legroom in economy."
缺點： "Vegan food option unimaginative. Tomatoes used in every dish!"
優點： "Perhaps the most courteous airline I’ve experienced."
優點： "Service Staff Price Professionalism as the ticketing area Great in dealing with children"
缺點： "The lounge was somehow poor and noisy because of the airport constructions."
優點： "Service Politness of staff"
缺點： "Boarding at the gate Shuttle from gate to plane was too crowded Ascending to aircraft was almost a stampede"
優點： "Everything about ANA flight was excellent. From service to food and entertainment was spot o. Will now fly ANA flights to Asia if possible."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Service is Stellar"
缺點： "Business class seats were a bit old"
優點： "Food and Sitting Space"
優點： "service..service..service and ontime performance"
優點： "Not crowded"
優點： "The flight was extremely comfortable. Entertainment was 10 on a scale of 1 to 10."
缺點： "Only one entrance into the plane. I was in the last row. Had to walk the length of the plane. Having a second entrance could rapidly reduce boarding time."
優點： "crew was professional and very attentive and beer and wine on the flight."
缺點： "wish they had more movies choices from the u.s."
缺點： "The seat in this airplane was downright uncomfortable."
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Crew are nice, helpful and polite"
缺點： "Airport problems turned it into a very long flight. We circled around Narita for hours"
優點： "Very convenient and generally positive experience on this flight. Modern aircraft as well."
缺點： "Small seats, what do you expect from economy."
優點： "Good service Soft landing Clean"
缺點： "Not really"
優點： "The staff was so very helpful and nice. Thanks a lot!"
缺點： "The great disinter service from the flight attendants made up for the delays."
優點： "ANA is always on time and the crew is always attentive."
缺點： "The plane used for this flight was small for me. I am 6-4 and there's not as much leg room as in the larger planes. I always have to order fruit because the meals are only Asian style dishes. I would be happy with a sandwich."
優點： "Great layover options. Timely arrivals."
缺點： "Food options were poor. Wished there were more fresh alternatives, like salads and fruits only."
優點： "Courteous and friendly staff, clean aircraft and on-time schedule."
缺點： "There was nothing I did not like."
優點： "Food legroom service friendliness"
缺點： "Could not view flight info on map"
優點： "Great service and great food"
缺點： "No complaints from me"
優點： "Excellent service!"
優點： "Great service, excellent and curteous. Clean cabin"
缺點： "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay"
優點： "ANA airline was great! I love the service and the crew was very friendly, answers questions with a smile. I will definitely choose this airline for my travels, I know how they treat the coustomers."
優點： "Didn't realize I'm flying united airlines. Nowhere on my itinerary was it mentioned. The whole time I thought I'm with ANA all the way"
缺點： "The flight itself was good but booking with bayaan, never again. I have used kayak many times but for the first time since I booked vayama changed me flight 6 times. They also could have mentioned my first 2 legs of my flight was with united. I tried to check in online thru ANA, couldn't go thru with many attempts until finally I called and the agent mentioned to check in thru united."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
缺點： "Boarding bridge was not available at Narita airport. Stairs (trap) to ground were tough for my mother who has bad legs."
優點： "highly efficient processes on ground (Narita airport), clean and enough space in airplane, exteremely supportive and polite staff"
優點： "Everything but the food menu. But it's okay. I usually order Hindu meal."
缺點： "Nothing except food menu. The standard menu does not change very much. It's always very similar."
優點： "Entertainment system, comfort of the seats, staff, food, basically everything!"
缺點： "It said that the plane was capable of WiFi, but the flight didn't have it, probably just because the route is too short."
優點： "The icecream"
缺點： "There was only one choice of meal left when they gave it to me:("
優點： "I got to my destination on time with my luggage"
缺點： "Decent flight but not the seat that I wanted. Window seat without a window. Emergency exit seat which is supposed to have leg room but didn't because of emergency door. Taking some over the counter pain medication helped this and made the flight bearable. Fewer storage options."
優點： "Flight crew were amazing! Very hospitable and attentive."
缺點： "WiFi was not very good. Connection was very slow and they charge $20 per 100 MB used (instead of one flat fee)."
缺點： "Flight was delayed for four hours. Missed connecting flight."
優點： "I liked that they feed us good food, and we were feed several times. We were also offered several drinks, and all the flight attendants were extremely nice. We would fly Ana airways all the time if given the chance. Seats were very comfortable and spacious."
缺點： "I liked everything, everything was excellent"
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
優點： "Flight crew were fantastic. They even took the trouble to clean the toilets regularly. They were spotless!"
缺點： "Could do with a little more food."
優點： "Flight took off a little early!!"
缺點： "Flight crew is great!"
優點： "The whole travel experience on Asiana is great from easy check in to great onboard crew, food and service."
優點： "Charming and respectful crew"
缺點： "Everything's ok"
優點： "Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had."
缺點： "More movie choices. Game choices and cartoon series for kids"
優點： "Good service"
缺點： "Update new movie"
優點： "I liked that I was able to get back home."
缺點： "Everything. There was no organization when boarding, the crew denied me food when I woke up from my nap. Not foreigner friendly at all. The crew was not attentive and I needed to keep calling them for service. Not mindful that this is a long trip."
優點： "Already commented in the Hanoi to Seoul part. Sorry."
缺點： "More subtitled movies in English."
優點： "The price. Significantly cheaper than our normal ride on EVA through Taipei. Having said that...won't do it again."
缺點： "We travel between the US and Asia a couple of times a year and normally fly on EVA, who has wonderful service and great food. We took Asiana this time because the ticket price was significantly less than EVA. Below are the reasons we won't do it again. 1. The food was awful. My wife had the Asian dishes and I had the Western dishes. Both were well below the quality of food we're used to on EVA. 2. Transit in Seoul. On the way to Bangkok from LA we had 50 minutes to transit Seoul to our next flight. The transit security line was quite long and it was obvious that we, along with a few dozen other passengers, weren't going to be able to make the connection. After much complaining from us and our fellow passengers they ran us through another security line. Rushed to the airplane and made it. On returning to LA from Bangkok it was exactly the opposite. The only option was nearly 8 hours connection in Seoul. But we had plenty of time to negotiate the transit security line. These connect times did not occur because of a last-minute ticket purchase. I purchased these tickets in July for a December/January flight to Bangkok and return. 3. Inflight service was not at the level of EVA. Like any other Asian carrier, the flight attendants were light years ahead of ANY US airline crew, but below the standard of EVA. Waking you up to eat a meal (I typically don't eat dinner at 1AM), etc. I was sleeping with my seat reclined and the flight attendant took it upon herself to upright my seat at meal time and woke me up, presumably so the person in the seat behind me was more comfortable with space to eat their meal, but hey...I purchased the seat to sleep just like the other passenger purchased the seat to eat, so I think I had just as much right to "my space and comfort" as the other passenger did. Just little stuff that doesn't happen on EVA. 4. Inflight entertainment is lacking as compared to EVA. Few movie and TV choices, few game choices. 5. We sat in economy. The seats were not very comfortable. Seems the cushions were thin and it became like sitting on plywood after a while. Legroom on the 747 flight wasn't so great, but there was plenty of legroom on the A380. The A380 seating was still kinda hard, but the legroom sure helped. 6. Boarding process. Poorly organized. Nobody pays a bit of attention to "boarding by row number". Consequently it's a bit of chaos during boarding. The old saying, "you get what you pay for" is true. For a flight of that length I won't choose to save the $200 or so per ticket and will ride on EVA. We've proven to ourselves that EVA is just pretty hard to beat."
缺點： "flight delayed 30 minutes"
優點： "Just the fare."
缺點： "Checking in is very slow. Our family was scattered. Was told that we are sitting next to each other but the truth is we are not. No explanations given."
優點： "Overall the boarding experience and crew were some of the best I've had. Food was excellent and wine pairings were spot on."
缺點： "The entertainment selection was pretty limited and without Wi-Fi on the flight, it was the only thing available to pass the time. Would have been nice to see a larger selection of things to watch while in transit or available Wi-Fi service to browse on my own devices."
優點： "Great entertainment system for every seats unlike the other 777 I took a few days ago. This one also had plug-ins available. As always, cabin attendants were excellent."
缺點： "Food quality was not as good as my earlier Asiana flight from Honolulu to Seoul."
優點： "Upgrade to business class"
缺點： "No alcohol"
優點： "The food was great and the crew was very helpful. For my first international flight things couldn't have went smoother"
缺點： "I had a middle seat would have looked the window and a little more leg room. But I am taller then average."
優點： "Flight details"
缺點： "Due to weather we missed connecting flight. Just Fly and Asiana Air would not help us with switching flights. They said the other flights the next day had ‘wait lists’ and said it’s best we just cancel the trip. After doing so, we saw both flights out the next day with ‘wait lists’ online for purchase at an extremely high rate. Never booking through them again."
缺點： "Poor leg room"
優點： "The attendants were very nice and the food and drinks service was good."
缺點： "The seats are pretty uncomfortable."
優點： "more legs room, but the sit cushing is horrible,, make people lower back hurt after the long time of sitting"
缺點： "food isn’t quite as fresh, delay time made the transfer between flight very tight"
優點： "The flight attendants were all helpful and nice, which is rare."
缺點： "Of course flying economy for a long haul is pretty dismal. One the way back the bathrooms did not have running water. ewww! they let a bottle of water for people to use; no thank you!"
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
優點： "Entertainment was nice with a good variety."
缺點： "Terrible seats. It seems like asiana is going out of their way to make their economy seats as uncomfortable as possible."
優點： "Served only two meals lady's keep off lights so everyone sleep tv don't work well"
缺點： "See above not best but good did serve wine with food"
優點： "Great. Attendants are great"
優點： "Chair to chair distance is spacious."
優點： "Food and flight crew"
優點： "Newest Airline A380 Friendly, kindly crew"
優點： "The service, foods"
缺點： "The servers were very nice. They were always willing to help with all passion. The foods on board were decent. I love it how they had Korean traditional foods and American foods for the choice! I had 2 free bags checked with 22kg for each which satisfied me. Also I brought 2 small carry on bags. The only thing is the English of some servers were not really good. Sometimes they didn't understand what customers said. But I think it is just fine"
缺點： "Very unorganized boarding process."
優點： "Though not particularly personable, Flight attendants were generally efficient at their tasks. i.e. No mistakes with pre-arranged special meal requests."
缺點： "1) The ground staff in SEA never said a single 'please' or 'thank you', let alone any eye contact or even a mere 'you're welcome' in response to my expressions of thanks; I was made to thoroughly feel like a mere transaction. Clearly, Asiana severely needs basic manner- training for its staff. (this isn't the 1st time I've experienced rudeness from Asiana staff, but I just ignored it & chucked it up to their tired busy working days.) 2) We sat on the tarmac for an hour, exactly. We departed 1 hour later than scheduled, despite a short connection, which they, themselves, scheduled into this flight! ..."
優點： "The crew was very kind and helpful. They always had a smile. The food was delicious too."
優點： "On time"
缺點： "Korean food"
優點： "Soul to Los Angeles was very Good. I loved it. No complaints."
優點： "Everything. It was comfortable, the flight attendants were attentive. Before the flight, I was moved to a better seat because I require wheelchair assistance."
缺點： "Not a thing."
優點： "Everything was fantastic. Thank you!"
優點： "Good attention"
缺點： "The flight from Korea to San Francisco was so late more than 2 hours"
缺點： "2 and half hours delay made me crazy and caused a lot of damages for the time and parking fee for my entire family, who were waiting for me at the airport!"
優點： "I ever eat like that delicious food in Air. Also bread and other small desert's was good. Just want to say Thank's"
優點： "Everything's was excelent. I was happy to chosen Asiana Airline"
優點： "The friendliness of the flight crew was great. The leg room is better than other airlines."
缺點： "The lack of entertainment options on my second flight compared to my first one."
優點： "Good selection of in-flight movies. Liked the TV screens in the back of the seat in front of each passenger. Departure and arrival on time with no delays."
缺點： "Excessive announcements in both Korean and English. Seats VERY uncomfortable. Flight attendants made everyone put down their window shades and did not give the option for people to make up their own minds. In flight meals, while hot and included in the ticket price, were not the greatest."
優點： "There is plenty of leg room. Food is good compare to other airline."
缺點： "Long layover."
缺點： "No good Korean movies to watch."
優點： "Always enjoy Asiana, clean planes good service no hassles"
缺點： "flight was delayed repeatedly with poor communication with passengers and little sense of taking responsibility. Eventually 3.5 hours late, causing me to miss my appointments. I am still waiting for a reply from the airline for some sort of compensation."
缺點： "Flight was again delayed going to and coming from Manila.. Time allotted for transfers from LA to Seoul and Seoul to Manila of 1+ hr. is too short. Security is very strict which is good but you just arrived from one airline and transferring to another airline in 1 hr."
優點： "Seats were decent, customer service was good, flight was on time"
缺點： "Food was great!"
優點： "The flight was only 4-1/2 hours long. Flight from Incheon to Seattle was 10-1/2 hours long. Time for Asiana to update their fleet. I would not fly them again if given the choice because their planes are showing their age."
缺點： "Didn't like the age of the aircraft. Outdated entertainment system for length of flight"
優點： "The food and service is good if you speak Korean, the flight attendant did not pay me much attention and the nice man next to me had to get my drinks for me."
缺點： "I flew four flights (layovers each way) and every single flight was delayed."
缺點： "I wad so confused. I wonder Why your call centers registered in korea, china and u.s in lost service always? Instead of me, a hotel manager talked with call center after so many trying. But just told her it was my fault and you cut the call. I think your customer service team helped me more proper and instantly. But I was so sorry because your team just tell me to cancel and to rereserv again. Of course It was one of the solution I agree. If I buy the other ticket. I can get a boarding pass with my name is on it with rightly wrritten. Beyond reponsibility, please think about my side in china. I hope you check about my comment and to think about your attitude. To consider your side, Just send you message individually. Thanks"
每天清潔，並在 台北市飛往 仙台的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 仙台的機上會提供口罩
從 台北市飛往 仙台的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 仙台的彈性機票