每天清潔，並在 台北市飛往 三亞的機艙內安裝HEPA高效濾網
優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."
優點： "The crew was nice as always."
缺點： "The leg space was way too small compared to other airlines at the same rate."
優點： "Pleasantly surprised. Seats were comfortable. Blankets were warm. Food was good, and I'm grateful for that because I couldn't understand the flight attendant because of her accent."
缺點： "The crew was weirdly OCD about when we were allowed to have our window shades up or down and I got yelled at a couple times for improper window shade use. I was also woken up literally every 2 hours to ask if I wanted food or beverage which I appreciated the diligence but also I like sleep."
優點： "Crew was very good."
缺點： "Seats not as comfortable as most business class seats."
優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"
優點： "Great schedules, convenient connections via CAN. Good food, excellent service. Highly recommended!"
缺點： "Keep up the great work!"
缺點： "Very good service"
缺點： "Very good and friendly"
優點： "It is a direct flight."
缺點： "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."
優點： "Crew was fine - nice enough."
缺點： "Oh my! So much body odor(!) on the airplane. It isn’t CHina Southern Air’s fault, but the plane smelled to high heaven - it was a terrible 2.5 hours. I’ll avoid this airline going forward due to the $150 luggage fees and smelly cabin."
優點： "It got me to my destination"
缺點： "Plane wasn't clean. Recliner button didn't work / didn't exist."
優點： "Courteous staff, meal served on a 2 hr flight"
缺點： "Overhead movie was only in Chinese with no headphones distributed. Boarding passes have to be claimed in Guangzhou from a previous flight."
優點： "The 3 employees at the counter got together & solved a glitch in our Australia visa that was priventing them from issueing bording pass for our second leg of travel They were outstanding & also unexpectedly we received a hotel respite for our 8 hour layover in Guangzhou! Smiling flight atendents. This is my first travel with China southern On the other hand during 6 wk prior to our trip we were unable to get anybody on the phone to ask Q or reserve a seat. On line charades where like a closed loops ! The price for long haul: Dubai/Guangzhou/cairns could not be beat!!"
優點： "The entertainment on board"
缺點： "They don't let you use your phone for whatever reason and they make a big deal about battery packs"
優點： "Flight was on time."
缺點： "I have been in the Philippines for almost two weeks with no luggage. Very limited response from the airline."
優點： "China Southern has nice customer service, good entertainment options and decent food. They moved me to a bulkhead seat because i am tall, but it was immediately behind business class and so offered no extra room. The agent who ticketed me did try to get me a good seat."
缺點： "Everything is positive."
優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."
優點： "Flew with China Southern for the first time, and was surprisingly pleased with the overall experience considering mixed reviews of this airline. Flew economy on the A320 plane from REP to CAN with a pleasant flight crew."
缺點： "Chose the fish meal...took one bite and almost had to spit it out. Ate just the rice and veggies."
缺點： "Only allow one piece luggage."
優點： "China Southern is very welcoming, calming music and lavender diffuser on boarding. Very good customer service, always offering water and drinks."
優點： "Plenty of legroom at emergency exit aile without extra charge"
優點： "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."
優點： "check in was friendly, and efficient, crew was friendly."
缺點： "food was edible- but that was about it. I don't eat pork so not so good for the other option. entertainment was blah..."
優點： "One of the better airlines in China. Amazing staff, Bilingual."
缺點： "No entertainment. Inefficient boarding. Tightly packed seats. Barebones aircraft. The food is laughably bad."
優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."
缺點： "Bad service..missed connection..Missed our connection.."
優點： "Almost everything."
缺點： "It was delayed twice."
優點： "Leg room, food, many opportunities for drinks throughout flight"
缺點： "Service and ammenties are on a level with an ultra low cost carrier. As long as expectations are low, you won't be disappointed"
缺點： "Hello, my son is the first time a man back to China, when we go back the plane delayed three hours in guangzhou, return, plane in xinzheng airport delays again, didn't catch the direct flight to New York, stay one night in guangzhou, endorse the flight from New York's flight to South Korea for my son, his first trip is so bad!"
優點： "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
缺點： "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."
優點： "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"
優點： "Staff and seats in business class"
缺點： "No gate at start and delay to gate at end. I think the airline contracts the cheapest gate slot possible at jfk"
優點： "Itinerary is everything and we could not have gotten better direct flights, especially for the price. (They discount child fares too). The 319's don't have individual movies but they played a nice kids movie on the overhead screens which was a pleasant surprise. And even though the flight was delayed I can't be too upset because they upgraded our family of 7 to economy plus ahead of time without me even asking (We risked not paying for seat selection and it worked out great!). Bags checked all the way through and no complications on any of our 4 international flights, that's good service!"
缺點： "Flight was delayed two hours from CAN to RGN and we had to take a bus to our airplane. The A1-A5 gate area is bare bones for waiting but they handed out snacks and water to try to help."
優點： "Very nice people"
缺點： "Would like Chinese food"
優點： "I was very thankful that the airline made a special effort to help its non-Chinese customers get through customs once in China."
缺點： "The Guangzhou airport is a bit of a disaster. However, that's not the fault of the airline."
優點： "Always, the level of service must be considered in light of the price--and CS had an excellent price. Food was acceptable, nice blankets."
缺點： "CS serves primarily a Chinese speaking clientele, so they do not need to attract staff with high levels of English. You are flying on a Chinese carrier, not one with a global feel. Service is more than adequate with respect to call button etc. But meal service is "clipped" (for lack of a better term). No extras, warm beer, wine but no liquor. No snacks. They can do better, if they want to compete with the gulf airlines. Prepare for a long (at least 10 minutes) bus ride across the tarmac at Guongzhou. Very glitchy entertainment system"
優點： "KLMs overall attention to detail from hot towels to regular water or juice to prevent degradation. Welcoming friendly cabin attendants."
優點： "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."
優點： "Room and comfort were a bit above average for coach. Crew was pleasant, food was good, lots of entertainment choices, flights were punctual. Guangzhou airport is modern and has amenities EXCEPT western periodicals."
缺點： "Something to be aware of: It's the People's Republic of China. They tell you this in the announcements. You're not supposed to use your cell phone at all in flight, even in airplane mode. Some government inspectors went through my checked suitcase and removed a lithium power pack and left me a note."
優點： "The ease of boarding and the room in the overhead bins."
缺點： "Broken entertainment system in seat 44E. My family didn't get to sit together for the 15+ hour flight. Then they ran out of food options before they reached us (no more omelette, only a Chinese food option)"
缺點： "see comments above"
優點： "The cabin crew were quick to answer all of my requests. Blanket, coffee, coke, water."
缺點： "We had a bulkhead behind us and our seats didn't seem to have the full angle for recline."
優點： "all good"
缺點： "no worries"
缺點： "Lost my luggage and was an extreme hassle to get back"
優點： "I like the crew very much , everything was great"
缺點： "I don't like that the crew members have a hard time with speaking English"
優點： "Pork meals are delicious especially century egg with pork congee"
缺點： "Dirty toilets, despite attendants have regular cleaning schedules. My headphone and media monitor was not working."
優點： "On time"
缺點： "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"
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