優點： "Crew were excellent in service. They’re Very attentive and friendly."
缺點： "Clean lavatories should be clean more often. Seats are at weird angle. TV screens are small."
缺點： "My flight from LA was delayed so my checked bag did not get transferred in time to come through with me from Taipei to Bangkok."
缺點： "食物差 設施差"
優點： "Just like on previous domestic flight experience, I love how Thai Airways is able to promote and provide for customer comfort and service on such short flights - something that US airlines are so incapable of providing. Not only was the A350 comfortable and spacious, the fact that they also served a meal on such a short flight is so much appreciated."
優點： "They had good movie choices"
缺點： "The stewardesses, for the most part were rude, almost because they were lazy. I had one get pissed because I asked for oolong tea when she was offering coffee or hot tea. Well the cabin was so hot during the whole flight, I didn't want anything hot. She made it seem like she had to go out her way to get it for me. It was on her cart!!! They rarely walked around the cabin to make sure they couldn't get something for you or even take your trash. I held an empty cup during almost an entire movie. When I finally got up to toss it, I gave it to a stewardess who was standing right there by the closes curtain who acted like that it was beneath him to do so. They would rush up and down the isle and pretty much shove your meal on you. Ugh they were just rude. None of want to be there either, especially when it's so hot in the cabin and the seats were so narrow!!"
優點： "The movie"
缺點： "Late again byt not much"
優點： "The staff were extremely helpful boarding me even when my previous domestic flight arrived late and I was able to board and check in my luggage half hour before take off time"
優點： "Friendly staff."
缺點： "Seat is too narrow and the recline is not ergonomically designed, i.e., uncomfortable. The entertainment portal is not user friendly. Food quality and variety seem to have declined."
缺點： "The flight was an hour late therefore I was worried I’d miss my next flight. The “kosher” meal I was given was just an apple! Hardly a meal... and the flight attendants were quite annoyed as if they were bothered. I don’t think I will fly with Thai Airways again."
優點： "Quick loading"
缺點： "Late luggage to the carousel by over an hour"
缺點： "Customer service was great !"
缺點： "No where to charger my phone."
優點： "Nice Big plane"
缺點： "There was delay leaving kathamandu for no reason. I also asked coffee from the senior purser (dressed suggested that she was) and she took my mug and never came back."
優點： "Overall flight experience is good. Wish they had more veggie options in Business class"
缺點： "Too much Thai. They switch off the entertianment 30 min before and then its all about thailand.."
優點： "Flight staff friendly and helpful"
缺點： "Long wait at checkout in. Slow."
優點： "شكرًا لكم كانت رحله جميله في الوقت المحدد والمعامله الطيبه التي وجدتها من بوكيت الى العاصمة بانكوك شكرًا لكم مرة ثانيه"
缺點： "كل شي كان ممتاز"
缺點： "Flight was over an hour late due to the logistical incompet nice of the Kathmandu airport. This is a chronic problem."
缺點： "Unfortunately, the flight has Chinese tour groups. They are noisy and no manner. BTW, cabin crew handle them very well."
優點： "First class airline"
缺點： "decor inside plane looked a little dated"
優點： "Cabin crew"
優點： "Liked their food, movies."
缺點： "I didnt like the way they were late each time, boarding gates were such a mess and they never started on time, seats were not as good as I thought they would be."
優點： "Space and treatment like a human being."
缺點： "The plane was about 20-30 minutes late taking off. Fortunately, I still made my connecting flight."
優點： "Food was good, stewardesses were really courteous."
缺點： "Seats were cramped. Boarding was a bit chaotic, flight boarded at 1am but they didn't dim cabin lights at all during the flight."
優點： "Nice modern plane. Toilets kept clean by staff"
缺點： "Kosher meals very poor"
優點： "Food was good. Seat ok and check-in done promptly."
缺點： "Crew, ground and air, could be a bit more friendly but it was acceptable. Arrival was later and baggage handling a bit slow too. Bag was well handled."
優點： "did not use the entertainment, rested instead. Food was good. Only thing I would say -- they should not rush meals too much -- be a little more peaceful about it after they serve so we can enjoy properly. Crew are very good and polite. Seats are comfortable. Plane could be a little warmer. Always need to use a blanket. Wait too long in Bangkok - wish it were shorter."
優點： "The flight was smooth, comfy, and relaxing. The chairs have everything you need with two pockets, USB, power outlet, and stereo headphone jacks (it looks like the old school dual mono with two prongs but just plug into the right one for stereo). The entertainment was superb with very recent films (although they were censored which sucks) and a responsive unit and nice remote."
缺點： "The only thing that was lame was the food. Absolutely terrible. You don't have many options at 40,000 ft but be prepared for sub dollar store quality. At least the booze was free."
優點： "good service, good food"
缺點： "seats are getting older."
優點： "Everything was fine once I was on the plane."
缺點： "Flight delayed."
優點： "New A350 aircraft"
缺點： "The outside camera stopped working"
優點： "Crew and aircraft was good."
缺點： "Flight was late."
優點： "All in this airplane, company and staff was great. 10pts flight."
優點： "Good service."
優點： "Very nice crew. Clean seats and floor. Infotainment system is use and good to use."
缺點： "Seats were bad for the back, I had a sciatica flair up."
缺點： "Long baggage wait time"
缺點： "Phuket airport is disorganized, the lounge is crowded wifi did not work"
優點： "Being offered menu from Business Class despite I am flying in Economy Class. However, just a minor complaint on the seat condition which is pretty hard and the front pocket is torn."
優點： "Our trip from Delhi to Bangkok and then to Chiang Mai was easy and relaxing. Everyone was friendly, and knew what they needed to do to keep the process quick and efficient."
缺點： "Our monitor for movies didn't work, but we were just moved and were still able to sit together. No problems."
缺點： "Entertainment system was poor both technically and content wise. 80's system. Very disappointing."
優點： "Fast boarding process and fast disembarking"
缺點： "Terrible food and very little water offered"
優點： "Nothing specifically"
缺點： "Delay to transfer from airplane to terminal by bus"
優點： "Very personable sevice, Willing to help And assist and proactive"
缺點： "Food is terrible even in business class"
優點： "This is what I expect from an airline and consistently delivered by Thai. Comfortable flight and no hassles."
缺點： "Very weird disembark procedure, not going through terminal, but via bus to Customs/Immigration."
優點： "Very friendly staff, at the airport and on board. Comfortable, clean and safe planes. Good value. On time."
缺點： "The only complaint was that they served a meal on an overnight flight that was less than 4 hours... I would have rather been able to fully recline my seat and have the lights off for better sleep."
優點： "Crew and all other Staff were very helpful and friendly"
缺點： "Don’t know"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "the noodle snack and food was good"
缺點： "more leg room would be nice on a long flight"
缺點： "Delayed too much except that, everything was good"
優點： "When do you need help they always happy Helping"
缺點： "The best"
優點： "Very good"
缺點： "Very good"
缺點： "Don't delay"
缺點： "Seat was very uncomfortably"
缺點： "The flight was three hours late."
缺點： "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "The crew was readily available and was able to assist with everything needed"
缺點： "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."
優點： "The crew was so polite and kind!"
缺點： "I had no problems"
優點： "Reasonable leg room in the economy"
缺點： "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"
優點： "Flight excellent. Service and plane"
優點： "Smooth boarding"
缺點： "Air hostess did not offer hot drinks"
缺點： "The crew service very lack"
優點： "早餐是粥 很棒"
優點： "The crew is so nice!"
缺點： "Same seat selection issue."
優點： "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
缺點： "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
優點： "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
缺點： "Older entertainment system but not a big issue on a short flight."
優點： "The plane was great Boeing 350 I think great entertainment system, comfortable seats, and the Singapore new terminal 4 is wounderful"
優點： "Overalll the flight was okay and the company crew is very helpful!"
缺點： "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"
缺點： "There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly."
優點： "This flight was 16 hours long was very very cold for about 5 to 6 hours needed jackets extra blankets very uncomfortable for that time frame"
缺點： "I loved everything except for the freezing temperatures for 5 to 6 hours"
缺點： "The toilets are small. Sinks clogged and do not drain properly. Toilet seat covers are sticky and stained."
優點： "Great service from flight attendants."
優點： "Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for"
優點： "Being executive platinum has its perks even when not flying AA but a one world partner early boarding and an attentive flight attendants."
優點： "keep it up"
缺點： "Flight delayed by 4 hrs. Food was horrendous."
缺點： "food was horrible. Please improve the quality and quantity."
缺點： "lost my luggage"
缺點： "hong kong lkayover"
優點： "Great service attitude. Friendly with smile. Love their service"
缺點： "A short flight with just snacks. Seems downgraded the international flight standard."
缺點： "Our laugage is delay, service is worse than we never see."
優點： "They have nice blankets"
缺點： "The seats were hard to move."
優點： "Everything was fantastic all services was really awesome. It was my first time to flight Cathy and i was amazed"
缺點： "one of the cabin crews threw the meal to me :("
優點： "Only complaint was the disembarking routine. They emptied all of business and first before coach could even begin to leave the coach cabin. I am all in favor of giving business and first preference in getting off the plane, but this was just too much, waiting for the slowest person in business to get off before a single person could leave the coach cabin."
優點： "On time."
缺點： "No entertainment was provided."
優點： "cabin crews"
缺點： "Be punctual"
缺點： "Get better food"
優點： "Very nice breakfast"
缺點： "Little more room in seats"
優點： "The female flight attendants were great. For some reason the male flight attendants had a sour face all the time and were unfriendly. Entertainment and comfort were good. Plenty of selections and decent leg room."
缺點： "Boarding could have been more organized, but I think half of the fault belongs to Hong Kong Airport. The boarding in LAX and Bangkok were good. The food was extremely low quality (fatty, muscle, tendon, skin, bone chips in the "meat"). Bad food, even for plane food."
缺點： "The online check in for Hong Kong Airlines is very poor. I was unable to check in online and had to go to the airport counter. Not Kayak's fault."
優點： "Seat 40H was comfortable. The foods were good, they ran out of wine shortly after dinner."
缺點： "One of the bathrooms had broken a toilet seat, no water."
優點： "Very good service in every possible aspect with limited food choice"
優點： "The seats are comfortable"
缺點： "The crew is distributing sandwiches, He gave a sandwich to the guy sitting besides me, But He neglect me, But thats not important, jst wondering why He ignore me. Thanks anyway !"
優點： "the seat was okay just a bit old (given with that price, it's acceptable), however the aircraft changed last minute for both legs, i almost need to sit separately with my companion."
缺點： "the crews are polite but not as attentive. Pilot Gary Emmanuel (Philippino) on HX692 - Aug 13 was a shock, being extremely rude in knocking my bathroom door fiercely for 20secs, i opened the door and asked why, he answered with his head up high "yes, i just knocked" and rolled his eyes..what?"
優點： "Staff is friendly. Food is ok"
缺點： "Explain the real reason why the flight is 6 hours delayed. They said “ operational issues.” If we never asked for further instructions, we would never get $ 9 meal vouchers. In other words, some of passengers didn’t get it"
缺點： "Will never fly Hong Kong airlines again. Lost all luggage. 2nd day at Intercontinential hotel without clothes!!!!! This is unacceptable. What compensation for this horrible inconvenience? Please call me at +1-541-980-6101 and let me know. This was my daughter's birthday present, Hong Kong destroyed"
缺點： "It’s better If no delay 30 minutes."
缺點： "Nothing unusual."
優點： "The crew are Good"
缺點： "It could have been better if they improve the meal and crew are smiling. Please do not serve meal with hot Chilli sauce it irritated my stomach"
優點： "very efficient, very friendly, and an excellent value for the price."
缺點： "Again, we got very good service for what we paid."
優點： "Nothing to like on this delayed and poorly organised flight"
缺點： "Hong Kong Airlines have a lot to answer for with this flight from Beijing to Hong Kong. Inexcusable poor service. Unprofessional."
優點： "Priority luggage pick up"
缺點： "Additional food options"
缺點： "IMAGINE the flight back from TPE-Hong Kong-CNX. “I thought” I book with Hong Kong Airlines BUT the second part was Hong Kong Express; a cheaper subsidiary by someone ? They blanking sell EVERYTHING; seats, food, drinks & likely to go to the bathroom. The flight IS suppose to take off at 16:45 ("
缺點： "This flight was delayed for 5hrs. The same flight the next day was also delayed for 5 hrs. Probably cancelling this flight due to low number of passengers."
優點： "stable flight"
缺點： "over 1hr delay before take off"
優點： "Clean,crew are all kind."
缺點： "More than 4hrs ,hope to be ask for Sth drink .so thirsty I'm."
缺點： "On line check is worse"
優點： "The crew was absolutely wonderful. Boarding was fast and efficient, the staff were wonderful in keeping us informed on any delays. I was pleasantly surprised at how much leg room I had sitting in economy. I would book Hong Kong Airlines again."
缺點： "The food could be better, but I bought food before boarding so it wasn't that big of a deal and the first plane I was on appeared to be a newer model as the seats were comfortable however the 2 planes between Hong Kong and Bangkok appeared to be older so the seats were not as comfortable."
優點： "new plane"
缺點： "passengers are loud and rude"
優點： "Quick and easy checkin, boarding. Hospitality of the crew was great."
缺點： "Food quantity and entertainment"
缺點： "The ground staff at the airport were not organized when boarding they just threw everbody in a line as compared to LA where we were in groups"
缺點： "The flight attendant made a sour face when I repeated a question (because I did not understand her at first)."
缺點： "I was 32 weeks pregnant and I’ve asked twice if there is a priority for boarding but the crew kept telling to line up. I was fine with lining up but just checking if you have he policy for priority boarding."
缺點： "Enhance the choice of movies/entertainment"
優點： "Staff CleanliNess of toilets (quit rare these days) It was a good flight"
缺點： "Breakfast Really could have done with some fresh fruit."
優點： "The food was good and they had plenty of good movies."
優點： "Food & staff"
缺點： "Entertainment, no such much new movies"
缺點： "can't online check in,3 persons seat separated"
優點： "Clean cabin. Feels safe with newer plane."
缺點： "The crew was less attendant than other airlines. They should slowly go through the cabin with things like landing cards. I had to yell to get their attention. Communication in English was not very easy."
優點： "Friendly staff"
缺點： "No food or drinks for sale in flight"
優點： "Flight was on time."
缺點： "Didn't like the fact that despite using the online checkin and having been issued my electronic boarding pass, it was not accepted by the system at the airport and I still had to queue for over half an hour for a manual check in."
優點： "Really friendly crew, quick boarding, and safe flight."
缺點： "Onboard entertainment for our aircraft (Airbus A330) was only via airline-provided iPads. If you were sleeping and missed them, you had to go find one of the crew members to get one. Food was eh - nothing to write home about, but it was fine for a long plane ride."
優點： "Boarding was on time. Flight attendant was very courteous, friendly, but not overbearing. Comfortable seating. Flight arrival time was early. Very enjoyable."
優點： "They gave us a meal. Hkg to tpe"
優點： "When you step on the plane the plane is clean all brochures behind seats where in order and neat"
缺點： "Nothing I didn't like about that"
優點： "Nice and quiet"
缺點： "Everything was good"
優點： "Very helpful cabin cabin crew and attitude"
缺點： "cabin was old, dirty and beat up. Old A330 cabin. the fleet has not refurbished all A330 at this stage."
優點： "The flight was cheaper by a couple hundred dollars."
缺點： "It felt cheap. The plane won't fall out of the sky, but it was lackluster."
缺點： "I was placed in the emergency exit row (not the seat I originally booked) where the seats don’t recline. The entertainment facilities were lacking; every two rows shared a small tv in the middle and my seat didn’t even have a headphone jack."
優點： "We had our flight delayed and missed our connection. The ground staff was extremely helpful and friendly! Thanks to them we made it to our final destination with very limited delays :)"
優點： "The plane was good, comfortable, service excellent! Business lounge at Singapore airport is excellent!"
優點： "Crew was great. Food was excellent."
缺點： "Boarding process. Everyone rushed in when the gate was opened. No sequential boarding."
優點： "On time"
缺點： "The ride..."
缺點： "Seat configuration in economy is exactly like a budget airline cebu pacific a330 both at 3-3-3..meal was just peanuts. It would actually be cheaper to use Cebu pacific and buy a proper meal"
優點： "Ahead of schedule departure and arrival"
缺點： "Poor/No IFE system, no wifi onboard and poor snack quality"
優點： "Early departure and arrival by over 45mins ahead of schedule"
缺點： "Food and lack of IFE and WiFi"
優點： "Time management"
缺點： "More information about the terminals"
優點： "The PAL Pilot and Cabin crew was very attentive and friendly. they showed professionalism to every passengers they have encountered. They were very attentive to the needs of each passenger due to 3 hrs delayed arrival. The food taste really good (Strawberry shortcake + chicken penne with red sauce). The plane is well cleaned."
缺點： "I have experienced 1 hr delay departure + 3 hours waiting inside the plane to land, but it was because of uncontrolled situation (force majuere). but despite of the delay, for me PAL served its finest world class service."
優點： "不錯 但臉臭"
缺點： "由於 航空公司的錯誤，將行李唔知送到去邊，要滯留在機場，不單沒有提供任何協助，連問需要等多久也黑面"
缺點： "the business class seats were not comfortable, badly designed. also it seems some staff (i think manager) are just sitting around, only one young guy was really doing all the work."
缺點： "My first flight was delayed by 2 hours, so I didn’t make it to my connecting flight. The airline put me on the next available flight, but that one got delayed too. As a matter of fact, I’m still sitting on my connecting flight waiting to take off and I boarded an hour ago."
缺點： "The business seat was very uncomfortable"
優點： "Leg room was small."
優點： "Nice flight attendant. Alcohol included."
缺點： "Snack choices. More tea and coffee"
優點： "Crew was very welcoming"
缺點： "A little more leg room."
優點： "The experience was only okcustomer"
缺點： "Customer service needs to be improved and also online checkin (date option)."
優點： "Crew male"
缺點： "Should be ontime"
缺點： "It was all good, the crew were very accomodating and keeping us comfortable during the flight. It became uncofortable midflight because of one passenger, named Rachelle Marie Perez Herrera Lim sitting in 54 B started to complain about one female crew. She was unreasonable, unccoperative."
優點： "Yes crew and plane were ok."
優點： "The safety belt works"
缺點： "3hours late for a one hour flight. Hour and half boarding then after sitting on the plane foe a hour they announced the plane w Needs repair and were waiting on a mechanic to finish the repairs. Why would they put us on a broken plane? I guess our flight was a test for the repairs. We could of sat in the terminal for the time instead of the plane."
優點： "I love watching all the movies"
缺點： "delayed take-off and took 20 extra minutes before disembarking"
優點： "Access to myPAL Player"
缺點： "Extremely bad experience, the airline rejected to issue boarding pass to us without an appropiate explanation. Never take Phillipine airlines anymore"
優點： "The service given from the flight attendants. They are very nice and make you feel comfortable. The flight was fast and we arrived 22mins ahead of our schedule time which was good."
優點： "It was relatively on time (although eventually delayed in the tarmac) and the boarding was orderly. PAL usually has courteous and polite staff."
缺點： "Seats are cramped- you cannot put out a laptop and expect to be able to type normally. Your elbow will hit the passenger next to you."
優點： "Seat are comfortable"
缺點： "Not much options for in-flight entertainment in A300-200"
缺點： "I booked the more expensive route through manila to Bangkok to maximize my time there but due to the delay I spent more money and got less time for the 1 day I had in Bangkok before connecting the next day. The airline offered me nothing, not even a meal to compensate for the inconvenience. The problem was mechanical, not weather. MNL is also an uncomfortable airport for layovers. Never agai. Sign Philippine Airlines!"
缺點： "I was expecting that they will compensate for the time loss but unfortunately they did not. I asked for an earlier flight and a good seat, but they just kept me waiting."
優點： "Great on-board service. Also, the food was very good for such a short flight."
缺點： "Inexplicable why the counter staff in Taipei would not begin issuing boarding passes until 4:05PM for a flight that LEAVES at 6:35PM! I was very concerned that the huge line would prevent me from processing through security and make the flight."
缺點： "It was horrible. A Delayed flight and then it took forever to get off the plane when we got to cebu"
缺點： "They didn’t have snacks for Muslims which I had requested"
優點： "On time Departure, quick flight. comfortable seat"
缺點： "No wifi. No entertainment"
優點： "On time departure Short wait for checked luggage"
缺點： "No inflight entertainment. No inflight wifi Sparce terminal, very few food options"
優點： "We booked this flight months ago and made plans to meet people. We wanted to arrive early to avoid traffic but since the flight as 3 hours delayed we arrived at 5 and did not get to the hotel that was 20 miles away in 2 hours. When I am late for my flight you cancel my ticket and make me purchase a more expensive one. More than the round trip I purchased so why don't you compensate me when your delayed"
缺點： "Your tardiness and inconsiderate way of doing business. Your irresponsible attitude towards your paying customers."
缺點： "The stewardess as usual they are not friendly as they should be with the passenger, I have been flying with philippines airlines often time hoping the crew will be super smily and friendly, they are cold as ice !"
優點： "Legroom is wider than cheap airline, service is better. Ticket price is able to compete with cheap airline. What should a traveler ask more for?"
缺點： "I need more legroom."
優點： "The prompt boarding and courteous staff."
缺點： "Mechanical difficulties. 9 pm delayed then new flight next day around 10/11am"
缺點： "My son didn't receive any goodies at all on our way to Cebu but coming back to LA, he received Madagascar coloring book with crayons, headset, and a stuff toy. Over all it was excellent."
優點： "The boarding was on time and it was a smooth landing."
優點： "It was very organized and on time"
優點： "For a short trip of almost two hours going to and from Taipei, I did not expect to receive such accomodating treatment from PAL. Crews are efficient and helpful."
優點： "Very nice and friendly"
優點： "Food and crew"
缺點： "There was only entertainment on your phone or iPad"
缺點： "Pr896 use small flight with 3+3 a row seat. No video or other media service. We onboard after 2 hours later of the original time because the flight is delayed."
優點： "awsome deal awsome flight"
缺點： "nothing great flight."
缺點： "Website issues, double booked this flight, but both Cebu Pacific and Kiwi both say to bad!"
優點： "Friendly staff; value for the money"
缺點： "Boarding procedures not very organized"
優點： "The seat has a bit more space than regular economy in competitor airline"
缺點： "The cabin crews on this flight need some passenger service training!"
優點： "The boarding was organized"
缺點： "Free snacks?"
缺點： "Check the general volume off their audio system (recorded voice messages/info/guideline) for the passengers on the plane. It was too loud."
缺點： "The flight I was booked on late so they changed my reservation to the previous flight which was late as well, still.later than my original flight . But smart move by them. The only issue was the terrible terminal building at Dumagete.."
缺點： "No food. Major delay without announcement"
缺點： "Cebu Pacific has to be the worst airline I have ever flown with. Boarding alone was so disorganized. People were trampling each other. The flight times changed twice. I lost over $200.00 with no refund. Said I could get credit. Yeah, like I would ever fly with them, again."
缺點： "The luggage took ONE HOUR to come out after the flight!!!"
缺點： "Super delayed flight they dont offer even water and to think we are travelling with children."
缺點： "They should improve tge delayed flight"
優點： "Fast boarding"
缺點： "Plane wasn’t full so crew should have let us spread out"
優點： "Crew was professional and seats were comfortable."
缺點： "It is almost a given that most domestic flights to Manila are delayed and our flight was 1 hour and 10 min delayed. Fortunately, I was getting frequent updates that helped with the planning on when to leave for the airport."
優點： "Price and convenient"
缺點： "Service and flight comfort"
優點： "check in went smoothly and boarding was orderly. The flight departed on time and arrived in Singapore on schedule.The flight deck kept us well informed and the cabin crew were very helpful, willing and able to keep the passengers happy."
缺點： "3 hr delay plus I got bumped off my return flight"
優點： "Did not like the flight at all."
缺點： "5 1/2 hour flight- not even water was offered. Better explanation of baggage allowances. I got a shock of paying an extra $962 U SD . We were coming from international flight and did not have to pay for baggage’s . Had I been informed of baggage cost I would have selected a different carrier."
優點： "Host clearly and ver friendly helped me."
缺點： "Im sorry but seat was terrible. I was not comfortable even for a min. Thanks."
優點： "The crew"
缺點： "I bought a front row seat only to be told that I would be the last to board"
優點： "Clean and new plane"
缺點： "Delay of one hour after biarding due to congestion at manila...this has to be the worlds worst for delays"
優點： "Crew were ok"
缺點： "The plain was delayed 2 hrs .Problem with information"
優點： "Crew were very friendly"
缺點： "leaving on time."
優點： "Seat was ok but could not sit with my husband"
缺點： "Check in queue at Bangkok Airport was very long nd took ages"
優點： "Quick and fast boarding"
缺點： "So when I bought the tickets. I paid for extra luggage of 40 kgs, then I unselected the assigned seating since I didn’t care where I sat, and I would rather use that money to pay for the extra luggage. I double checked several times before proceeding. At the check in counter, guess who had to pay extra because apparently the 40 kgs did not go through."
優點： "In time departure"
優點： "Boarding was quick and flight was on time."
缺點： "No in flight entertainment, but you get what you pay for."
優點： "I liked that everything was fast and easy with no issues"
優點： "Boarding was organized if there is such a thing in the philippines, but at least they tried. Iloilo airport is very nice and allows more room than manila fiasco. The flight for once left early and arrived early and low and behold we had a jetway and no bus!! Luggage was off in record time"
缺點： "No recline on seats and cramming too many in to such narrow rows..its worse than a new york city bus in the 70s."
優點： "Very clean"
缺點： "Most of the Cebu Pacific flights feel like a greyhound bus"
優點： "On time"
優點： "Nothing about lastminute.com"
缺點： "Lastminute.com rebooked my outbound flight two dat past the original booked date then left the return flight the same which meant the return was before the outgoing. Then to make it worse they tried to charge me additional 80 pounds to change the return ticket."
優點： "Great customer service! Checking in was very fast!"
缺點： "Why do we have to pay for the smallest snacks? On a 4 hour flight??"
優點： "Staff's communication and it was on time"
缺點： "Too cold in the aircrat"
優點： "No thing at all"
缺點： "Seats very small food disgusting ,they don't offer you any thing on board"
優點： "No thing about this flight"
缺點： "Not good good on board they don't have variety of food no credit card accepted"
優點： "Everything also wants money, very expensive."
缺點： "Everything is also no good."
優點： "Was kindly moved to exit row after inquiring at checkin..very nice agent. Very comfortable and great legroom...unlike the hideous crammed in rows behind. Boarded early wjich is unusual for this airline to ever be on time...then sure enough 30 min delay due t9 manila traffic?? This country needs a new major airport or updated traffic control and another runway! This pilot had the smoothest landing...the last few flights have been awful landings, hard and scary"
缺點： "Unsmiling flight attendants...what has happened? The ladt two flights ver sober looks, never smile?"
優點： "The timing of the Cebu Pacific flight from Bali to Manila was fantastic. Short immigrations lines in Bali and upon arrival in Manila. Seats were better than expected, although we paid extra for the 2nd row. Crew was professional."
缺點： "We pre-ordered food and it was soggy and over cooked. Not worth it. Flight left late. Flight attendants were not helpful,"
缺點： "No wifi, no food or drinks provided. Checkin was a very difficult process with employees giving us different answers on same topic. No display in terminal where to check in on an International Flight. Charged us to check one bag each and would not allow us to carry it on although the same bags were allowed as carry on from NGO-MNL Were told by one person we could checkin for our flight, told were we’re at wrong counter and international counter was not open yet. My checked bag was ripped open somewhere in the process of being transported!! I don’t think I will fly this carrier ever again!"
優點： "So delayed!"
缺點： "Delayed flight"
缺點： "Delayed 4 hours, waiting in an overcrowded space with no aircon (and it's a tropical country). They kept on saying to wait for next announcement (but no screens, just a broken voice). Announcement were vague and couldn't understand when the flight was supposed to depart."
優點： "No hassles check in"