優點： "The crew was professional and very engaging"
缺點： "The food I was served was the same on the last flight I had...wich was 3 weeks prior. A little variety would be appreciated. The quality was excellent, but..."
優點： "The food and the entertainment"
缺點： "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."
優點： "Comfortable seat Good selection of movies"
缺點： "The plane had no room to stretch inside. The space was very confined and cramped. Not good when your traveling for 10hrs in the air. I also didn't like the food or the portions. Bad selection of music."
優點： "Excellent food and service.Very comfortable flight.Crew was great."
缺點： "Check in staff not so friendly but process was OK"
優點： "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
缺點： "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"
優點： "This was superlative in every way...."
缺點： "I liked everything."
優點： "Service was excellent"
優點： "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
缺點： "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."
優點： "Comfortable, on time and as always good service from Turkish Airlines"
缺點： "I booked a place in advance, but the place was changed because I did not check in 24 hours before the flight. And I got a place near the restroom. It was terrible!!!! it was impossible to sleep and eat normally. And the smell of the restroom all the way. Very upset."
優點： "The entertainment system was nice, the drinks were good, and the food was OK in Economy Class"
缺點： "The cabin crew was not very outgoing and not proactive in any way when it came to helping customers. The overall 777 plane was OK. I would have liked to see if the A380 was nicer. The entertainment screens were lower resolution with a good, but not great selection of content."
優點： "The service was good. And the staff were friendly."
優點： "Entertainment, and the plane which felt really new and comfy."
缺點： "Food was a bit boring (because it was such a short flight, I suppose)"
優點： "Turkish Airline, great airline"
優點： "Crew and in flight meal and refreshment services were great."
缺點： "Wifi was ineffective for most of the flight. Difficult to sign on using Android phone and unable to achieve full wifi web-browsing once activated. Charged full fee for very minimal access. One hour of access cost is almost as much as full flight access so it drives you to the higher cost option. On demand movies and music were fine. Economy seating is a tight fit but not unexpected."
優點： "Good service everywhere"
缺點： "No room"
優點： "Fine, short flight overall. Crew was good, airplane comfortable, and the boarding process was fine."
缺點： "I expected more substantial dinner; perhaps because the one in the Venice-Istanbul flight was. The latter flight got beef/pasta choice, whereas the former one a tuna-fish sandwich."
優點： "Very organized and efficient."
優點： "The flight attendants were lovely, I really like the fact that they were friendly and made me feel safe!"
缺點： "My luggage didn't arrive in Atlanta and when I called to inquire about it , the lady I spoke to didn't have the info. She seemed ignored when I told her they said it was supposed to be here earlier."
缺點： "The things that they can improve upon: - Better tasting, not chewy meatballs - Providing salad dressing - Water absolutely had weird odor - Omelette was not tasty at all, as if it came from an industrial machine"
優點： "Your crewsom"
優點： "Good service and perfect entertainment"
缺點： "Service was bad. Long and uncomfortable flight!"
缺點： "The security check at the Istanbul gate is haphazard and not to0 professional"
優點： "Cabin attendants tried to be helpful and pleasant."
缺點： "food was very unimaginative, way too much carbohydrates, and little attention to a healthy diet. Movies were constantly being interrupted by announcements - like 20 times per movie. This was on flight from Istambul to NYC, not the one from Tel Aviv."
缺點： "I wa in the restroom and the attendant opened the door on my while I"
優點： "Great entertainment, very friendly staff, decent quality planes , good beverages"
缺點： "below average food . Particularly for health conscious people."
優點： "I ve travelled many times on Qatar ,Emirates,and jordanian air lines but the Turkish was the poorest and the worst .A limited choices and little food ,and these people on the airplane donot do their jobs properly .I hope it will be better next time if there is a next time ."
缺點： "Boarding process in Istanbul was very difficult. 5 security checks just getting from the plane from Brussels to our gate is excessive and time consuming. Very little organization at the gate as well. Not smooth at all."
優點： "Great food, comfortable seats, Caring staff, Good TV quality and programs."
缺點： "Turkish did not made any alternative arrangements for travel or accommodation. I will be flying Turkish in the future. ."
缺點： "Cramped seating"
優點： "I didn't like anything! Extremely disappointed and not planning to fly with Turkish Airline again. I been flying with Lufthansa since April 1993 twice sometime 3 times a year and I don't remember ever being annoyed, disgusted, treated poorly and rudely and disturbed with any of their flights as I was on Turkish Airline! Ms. Meryam was the rudest human being/ female I met so far! Extremely rude , unprofessionally and very unfriendly Ummi G. Gunturk"
缺點： "I didn't like anything! My seat was broken, didn't move , the seat arm was broken , TV screen was broken and the crew didn't have the curtesy to even bother to upgrade me to a better seat. Instead the dumped me to the second to the last seat all the way in the way which the seat didn't work either. I been on the broken seat with my neck braces around my neck on (due to a neck injury) for 11 hours and the crew didn't give a damn about me!!"
優點： "Food and in flight service"
缺點： "Flight boarded late, boarding process was chaos, and we took off two hours late. This in turn made us miss our connecting flight. We had to spend the night in Istanbul, forfeiting our luxury hotel in Venice. They wouldn't let us get our bags in Istanbul so we were unable to get toiletries or change of clothes. I will be seeking reimbursement for Venice hotel, Istanbul recruited visas, and travel inconvenience."
優點： "Very professional and forthcoming crew, nice food, good choice of entertainment."
缺點： "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
優點： "food, service and sea"
缺點： "My Luggage did not make it, I don't have any information about it :)"
優點： "Food was good. Staff very friendly."
優點： "Moved into business class much more leg room"
優點： "Excellent trip! Great pilots, good service, and a complementary hotel room for an over night layover ( must have turkish visa). I would agree with the statement that they are one of the best airlines in Europe."
缺點： "No ability to upgrade seat at airport. I am not sure if upgrading is even possible. There were plenty of open comfort and business class seats that could have made additional money for the airline."
缺點： "Flight from Houston to Istanbul got delayed; Turkish Airlines representative confirmed that flight will catch up on time and I can reach my connecting flight on time, however changed my ticket for the connecting flight so I would leave Istanbul next day - without informing me about the change.Once I realized changed "date/time" in the ticket (VS what I booked) and complained about it, all Turkish Airline representatives were acting line they don't understand English...this is unacceptable. I ended up spending the night in the Airport."
優點： "I find the airline crew nice and accomodating. The food was fairly good compared to other airlines."
缺點： "The seats are very tight and does not leave much comfort. This is of course economy but new fleet of other airlines have a slighty added leg comfort."
優點： "Better food than most airlines. Appreciated the kit."
缺點： "They ran out of non-beef options for dinner. Flight attendants weren't the friendliest. No usb charger. Seats weren't very comfortable."
缺點： "Two hours late leaving Sofia."
缺點： "No entertainment on board. Food served was rather bland. Seats weren't very comfortable."
缺點： "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
缺點： "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
缺點： "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
優點： "Decent price for economy comfort seat, 4A."
缺點： "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
缺點： "Boarding was crazy. Could not everyone in the gate area."
優點： "Flight and the crew!"
缺點： "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
優點： "Good amount of space on the plane, lots of movies to watch, good food and drink."
優點： "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
缺點： "Not being to help on the ground in Copenhagen with delta issues"
優點： "very nice crew"
缺點： "my bagfage was lost"
缺點： "The KLM crew are always great serving and treating you. Well above many other airlines."
優點： "Crew were great"
缺點： "1. In Flight Entertainment 2. Controlled In Flight Temperature"
缺點： "Staff rude and short"
缺點： "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
優點： "The crew were really helpful with people who had tight connections because of the delayed flight"
缺點： "I wish they had WiFi"
優點： "The crew was amazing and the food was great."
缺點： "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "My seat at the window was great and the staff really friendly and courteous!"
缺點： "Larger meals."
優點： "Friendly and efficient crew. Flights were on time if not even early."
缺點： "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
缺點： "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
缺點： "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
優點： "Face recognition was amazing"
缺點： "Too hot on plane"
優點： "Great service"
優點： "Good flight, very attentive crew."
優點： "kLM staff was great."
優點： "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
缺點： "That it didn’t happen."
優點： "Everything excellent. Comfortable seats in business."
優點： "Wifi on Board"
缺點： "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
優點： "Food was just fine, movie selection very good"
缺點： "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
優點： "Just great crew."
缺點： "Not comfortable at all and will not book KLM again."
優點： "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
缺點： "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
優點： "Very friendly and helpful personnel."
缺點： "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
優點： "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
缺點： "Nothing to be honest . All positive."
優點： "Cabin crew very pleasant"
缺點： "Lost our bags, little sympathy from staff"
缺點： "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."
優點： "The sandwiches were simple yet just the right touch, on all four flights."
缺點： "suitcase didn't turn up, although connection was quite tight"
缺點： "magazines very dog eared and some badly torn"
缺點： "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
優點： "quick boarding, responsive Airline stewardess, very polite."
缺點： "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
優點： "The service, entertainment, food, the crew, the aircraft were excellent."
缺點： "They put us in a Transavia plane."
優點： "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
缺點： "Quite bummed that the flight didn't have wifi / USB):"
缺點： "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"
優點： "It was very comfortable"
缺點： "The crew was great"
優點： "They flew full speed to catch up with the delays."
缺點： "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."
豁免更改費用。 搜尋台北 臺灣桃園國際機場飛往柏林布蘭登堡機場的彈性機票