優點： "The whole business class experience"
缺點： "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ469, I occupied seat 12 A (mono, aisle-window): A lot of plastic curved walls etc. For larger persons, the result is not quit comfortable."
缺點： "More food variety"
缺點： "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."
優點： "Just ok"
缺點： "The crew and the service"
缺點： "A comfort kit on a ultra long haul flight goes a long way"
優點： "Fast boarding. Early arrival. Comfortable seat."
缺點： "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
優點： "The crew members were really nice and accommodating."
缺點： "Need more entertainment selections."
優點： "Great inflight entertainment"
缺點： "Have WiFi that is working"
優點： "The crew professional and friendly"
缺點： "The food was rather bland and did not live up to my expectations"
優點： "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
缺點： "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
優點： "I always like Singapore Airlines. They should continue to be the best."
缺點： "Some flexibility to select food choices even if we book the flight in short notice."
缺點： "Nothing much"
優點： "Always love the SIA business product on long haul."
缺點： "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
缺點： "I think the food in our flight was not that good.."
缺點： "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
優點： "Ok boarding, plane was new, entertainment system was up to date"
缺點： "Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy."
優點： "Crew , announcements were restful , not loud and blasting like some airlines"
缺點： "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
優點： "The crew did a wonderful job of anticipating needs and having all the little ammenities you could want."
缺點： "They gave you a menu at the start of the flight but didn't serve any of that food, and the food wasn't very good"
優點： "Great seats and efficient service all round."
優點： "Perfect timing"
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
缺點： "Food could have been better."
缺點： "Transit time is good for way too tight"
優點： "smooth boarding process excellent enterntainment offered food is also quite good"
缺點： "seats seem to get smaller, less comfortable then I am used to with Singapore Airlines"
優點： "Couldn't find a problem"
優點： "personel provided excellent service"
缺點： "food was ok. A faulty entertainment system did make our flight feel longer."
優點： "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."
優點： "The staff is amazing and know what parents of bubs need."
優點： "Excellent crew, service and food"
優點： "Flight time"
優點： "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
優點： "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
缺點： "Economy is still tightly packed with limited leg room considering the distance traveled."
缺點： "Cabin temperature too cool"
優點： "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
缺點： "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."
優點： "Scoot employees were really helpful, I missed my flight from Singapore to Kochi because by the time the passengers got off the flight and went through immigration in Singapore, the check in counter had closed, and there was no more flights available to Kochi until 2 days later. The employees made sure I boarded my flight and I came home to my sister’s wedding"
缺點： "Kayak doesn’t specify its two separate tickets for my destination to kochi from Honolulu, also they didn’t specify their would be a stop in Japan before the flight reached Singapore. The flights were delayed by a few minutes, which led to me stressing to make it on time to my flights, and I felt dehydrated and nauseous. Also the website doesn’t specify that we will have to purchase meals either before hand or on board, and that the airlines only took cash and no credit card. It was miserable, a whole 20+ hour flight with lots of stress of catching my flight, checking and the checking my baggage, and being hungry and thirsty because I didn’t carry enough cash on me."
優點： "In flight entertainment systems"
缺點： "I had beef with mashed potatoes but I found the beef was quite tough."
缺點： "Outdated Cabin Fit Out"
優點： "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
缺點： "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
優點： "Excellent service"
缺點： "Very poor on board entertainment"
缺點： "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
優點： "Efficient, comfortable."
優點： "Friendly attentive staff. Excell ent food and great. Service."
缺點： "Really crowded seats in economy."
缺點： "Poor service."
優點： "Excellent flight experience"
優點： "Ease of check in, very quick."
缺點： "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."
缺點： "leg space."
優點： "Business seats were excellent"
缺點： "All was good!"
優點： "Crew ok"
缺點： "Seat comfort and meals left a lot to be desired..."
優點： "Crew was super kind and friendly. Food and beverages were good as well."
缺點： "Seat space in main cabin was a little cramped. The seats themselves were a little hard."
優點： "Great crew, food, lots of free wine"
優點： "Got an aisle seat. Got all the meals. Overall a good flight."
缺點： "Tim Tams out for self service"
優點： "Crew very good"
缺點： "Aircraft are very dated"
缺點： "The food was terrible. Why can’t you just serve a regular plain meal. Why try to be fancy with all these nasty sauces. Give me a regular sandwich for lunch and some simple pasta or something. The only things edible was the fruit."
缺點： "This is my 2nd International Flight and Qantas outrated the other airline 100x’s over. Thank you"
優點： "One member of the crew did her best to treat me as a premium FF member. That was about it."
缺點： "Qantas really screwed up the operational management of this flight resulting in a long delay into Sydney and then a further delay to Brisbane. Getting the water weight and balance right is FLIGHTOPS 101, but not for this B Team. Much of the flight delay was completely avoidable."
優點： "Good seat, great service. Typical quality QANTAS flight - perfect"
缺點： "Maybe the seat could have been more comfortable."
優點： "The crew was amazing. I asked a crew member for some paracetamol for a headache. Several crew members kept checking up on me to make sure I was fine."
優點： "The crew was very helpful, and the food options for vegetarians were great, and the entertainment selection was great."
缺點： "My seat did not recline, but I told a flight attendant and I was able to get a better seat."
優點： "Very friendly crew, and super comfy flat bed in business class."
缺點： "On this occasion, Qantas delivered the goods!"
缺點： "Less single use plastic on the flight"
優點： "Easy great flight. Good entertainment comfortable seats."
缺點： "Entertainment system was playing up and crew had to reboot it several times"
優點： "Quantas Entertainment app was great!"
缺點： "Quantas seems to have frequent gate changes. You have to pay attention. No WiFi in terminals despite posted signs."
優點： "Nice crew. Comfy seats. Fresh fruit was great!"
優點： "Good seats in exit row"
優點： "The seats were comfortable & I loved the flexible head rest. The food was good. The flight attendant were friendly & attentive. It was my first time flying Qantas & it is my new favorite airline!"
缺點： "food was poor seat was too cramped the seat in front of me was broken and kept reclining"
優點： "crew was very accommodating in seeking alternative storage options for overhead bags"
缺點： "there was a lack of overhead storage in the upstairs economy area"
優點： "Great experience - love travelling Qantas on International flights"
優點： "crew was very nice"
缺點： "entertainment system malfunction needed a long time to reboot"
優點： "Crew were great"
缺點： "Not enough toilets - always a queue. More leg room."
優點： "This flight had significantly less turbulence than my flight to Melbourne"
缺點： "The headphone jack to watch movies was broken so I wasn’t able to watch anything over the 14 hour flight. This was especially frustrating because I had to pay for my seat selection and I assumed all of your seats would be in working order."
優點： "Crew was nice, seat not so comfortable"
缺點： "too crowded for such a long flight"
優點： "The seat is narrow compare with other airlines."
優點： "Great crew. Friendly and responsive."
優點： "Kind crew"
缺點： "Food is terrible."
優點： "The service during the flights"
缺點： "on line check in more difficult than others"
優點： "Fantastic service and overall experience on my first flight on a 787 Dreamliner. Flying QF50 with Qantas from SFO to Melbourne. Slept 8 hours. Will fly down from Sydney to leave via Melbourne in the future, such a good plane."
優點： "all automatic check in without any stress"
缺點： "service is prefunctory without heart"
缺點： "I told Nicole that my sound wasn’t working and I had tried with 3 different headsets. She just shrugged her shoulders and walked away. Not good enough for the price you pay for Qantas. I travel with qantas all the time and have never received service like this."
優點： "Expected more, newer plane, champagne was good."
缺點： "Service slow, chairs are too firm, no storage with seats. The entire experience is just OK"
優點： "Despite being fully booked, the 14 hour flight was peaceful and easy. Every seat had a pillow & blanket upon embarkation, the lights were dimmed after dinner and it wasn't difficult to sleep. Staff were very friendly & accommodating."
缺點： "Smallish serves of food (dinner & light breakfast) for a long flight"
缺點： "Travelling with baby/kids/family....not good with this plane, And when asking APPLE JUICE for my baby, they so really PELIT ,only give one glass, i cannot asking 2 glass , im thristyyy n need sweet , coz we cannot bring our any kind of WATER to plane.... I will not fly with qantas anymore...."
優點： "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."
優點： "Crew were great"
缺點： "Lost bags"
優點： "The variety of television/movies was fantastic."
缺點： "Overall, the crew was rude. Short answers, extremely long delays helping passengers. A different crew in the same flight was so much better! So I know it wasn’t “typical.” They ran out of 2 of the 3 dinner options before serving us. I assumed they would start with our row at breakfast to ensure we got first pick. Nope. Served last once again (and we were in the middle, so why last???)"
缺點： "Flight was nearly an hour late leaving."
優點： "Watched movies to pass the time. Trip uneventful but 2 hours late"
缺點： "The announcements by cabin crew on board were hard to understand as English not first language"
缺點： "The most uncomfortable chair I have even sat in, I arrived home 5 days ago and my back still hurts."
優點： "Crew member Trevor was funny and the perfect host. Good selection of movies."
缺點： "Seats are super uncomfortable and there is no privacy ... worst Business class facilities I’ve ever experienced. Seriously substandard might as well fly economy or better still use a different airline."
優點： "QANTAS were excellent."
缺點： "That we missed our connecting flight (not our fault) but they put us on another flight immediately after, so it was all good"
缺點： "An hour late"
優點： "Great support with wheel-chair assist."
優點： "Fantastic Service On time Easy boarding"
優點： "The long trip !"