優點： "The food was good and the service was mostly good."
缺點： "Our cabin was very warm and seats were uncomfortable."
優點： "Nothing was good"
缺點： "Everything can be improved"
優點： "Plenty of films."
缺點： "Cabin was too hot."
缺點： "The airline lost my luggage. I have to wait two days for it's return."
優點： "Hostes are great"
優點： "Comfortable seat Good selection of movies"
缺點： "The plane had no room to stretch inside. The space was very confined and cramped. Not good when your traveling for 10hrs in the air. I also didn't like the food or the portions. Bad selection of music."
優點： "All the stuff very kind"
缺點： "I don’t like the airport service for well chairs"
優點： "My languages are all damaged."
缺點： "My languages are all damaged"
缺點： "long lay over"
優點： "One sign had row 27> The other sign had 28 >"
缺點： "Mass confusion resulting in slow boarding."
缺點： "Always 1.5 hour late. The airport management does not care about international flight delays!!!"
優點： "All around quality Airline..."
缺點： "Redundant security checks, even at the gate area!"
優點： "Over all v good"
缺點： "Why prizes change at the time of booking?"
優點： "The staff is very friendly and helpful"
缺點： "Everything was good"
缺點： "The food wasn’t good and the service the palet wasn’t very good"
優點： "Attendants were very nice."
缺點： "The seats were so close. It was like riding on a transit bus. An 11 hour flight would be nice with just a few more inches between seats.. I don't expect real comfort in economy class but just two more inches would have been nice."
缺點： "Priority boarding was messed-up - no queue discipline was even attempted by the gate staff. The business class seats were uncomfortable and not comfortable to sleep in. The footrest was not long enough and the feet were dangling in the air. The blanket and bedding was provided almost 3 hours after take-off Worst of all was baggage handling. Our luggage was severely damaged. The handle to the suitcases was torn off. In addition the bags and the contents were wet when we received them in Boston. IT had been raining in Istanbul and it seems the bags were left out in the open. I've been trying to get Turkish to repair the torn-off handles but I'm constantly hitting a wall. I have filed a claim but the support staff sends extremely brief denials with no explanation."
缺點： "Haphazard boarding"
優點： "I traveled solo with 2 toddlers. It was obviously not the best flight I’ve had but the staff was super helpful. The flight attendant got me the changing table ready every time I had to change my daughter. And always they helped me to stay with one of my kids when I had to take the other one to the bathroom. They were really kind and offered many kids related stuff (headphones, baby care kit, kids travel kit, etc.) Plus the food was amazing as always in Turkish Airlines."
缺點： "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"
優點： "great food! competent crew. all efficient and good."
缺點： "an extra beverage service in the middle of the flight would be nice, but that's okay."
缺點： "This’s the worse airlines that I ever use in my life, in my way back to Boston I get to the airport 2 and half hours before my flight, it was so crowded outside the door, so I didn’t get to check in till like an hour and 10 minutes, Guess what! They didn’t let me in because they close the gate they said?? They have me payed for another thicket to I take the next flight They are so weird, even when you called the customers service they will do nothing for you, like they don’t live in our planet!! Trust me stay away from this turkish airlines"
優點： "Very attentive staff who gave us an extra meal and checked in on us while my girlfriend was sick from food poisoning the day before."
缺點： "Far too few agents at check in. The signage wasn't clear and we waited in line for 15 minutes before realizing we had to be in a different line, for which there was only one attendant checking in for three different flights all leaving at the same time. When there are three layers of security at Attaturk airport, everyone waiting to check in were rightfully worried they may miss their flight."
優點： "It seemed like an old model airplain, didn't get enough space. It was so tight."
缺點： "Seats were terrible!"
優點： "It's all great. Recommended"
缺點： "Terrible customer service"
優點： "I like the food which were served, I like everything overal"
優點： "Crew was extremely pleasant and accommodating. The flight was very comfortable. Everything was done in a timely manner."
缺點： "As a business class passenger I wish our boarding process could have been better and perhaps separated from coach."
優點： "The tv because I got to watch a couple of movies"
缺點： "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"
優點： "I liked the movie options and the fact that we were given blankets and pillows."
缺點： "I was told in Vienna that I would be allowed to carry my Kindle onto my flight from Istanbul to the USA. I was not able to and had to wait in a very long line both in Istanbul and in the US. I understand the change in regulations, but it is important that all employees of Turkish airlines are aware of the change. We also waited one hour on the runway in Istanbul. Additionally, there was a small section of the plane which received food roughly an hour later than the rest of the plane. I was on this section, and was uncomfortably hungry by the time I received food."
優點： "Turkish Airlines has an excellent entertainment system"
缺點： "They used to have more legroom"
缺點： "Not enough room between rows. Can't recline seat if table behind is open."
優點： "LOVED the attention that was given to passengers that wanted/needed rest."
缺點： "Looked into purchasing 1st class because flight was 10hrs & it was insanely expensive. The poor peoples cusions need some up dating, they are uncomfortable & worn."
缺點： "It was an hour late arriving!"
優點： "Because it was my first time on Turkish Airlines I was a bit apprehensive but the experience was very positive. The crew was friendly, the service good, the food very good and the entertainment excellent. All my flights left on time and arrive on time or earlier. The airplane, an Airbus 300, was new and comfortable."
缺點： "The boarding process at Istanbul was a bit chaotic but the flight left on time. I guess the airport personnel knew what they were doing. Istanbul airport is big and modern. There a lot of nice shops, including Duty Free. One annoying thing was the large number of airport employees using these motorized transports, I.e. wheelchairs, bipeds, tricycles, etc, going at high speed. If you don't get out of their way they will run you over!"
優點： "Liked the food and service"
優點： "It was a smooth flight. The meals were relatively tasty, and the in-flight entertainment was fun."
缺點： "Having been impressed on recent overseas flight using Turkish Airlines, I thought the standards they had previously practiced would have been implemented. Unfortunately, there were several customer service disappointments, from forgetting to include dessert with my and my daughter's meals to being made to wait nearly an hour for the interactive screen to be reset. And not a sincere apology or effort to resolve the problem."
缺點： "Turkish Airlines Lift off. Finally after the hours of waiting, standing, passport controlling we are on board. Blessed air conditioning freezes the cheery rainbow seats Tossed back with painful whiplash the nineties surround us again. Enter to find the changing table Dirty diapers and wipes for tiny asses Moan, itch, pick, cry, kick, kick, scream Mommy Mommy Mommy Mommy Mommy Decadent. Familial entitlement on a budget. Sit down to stares. Without doing anything So begins the ogling Not for beauty or glasses But because of his right to look in any direction he pleases. The drink cart comes by Soft drinks only Stuttered English behind Only a sweet belch of coca cola Released, bubbling an unfettered expression shared across all languages. (but do they share my disgust?) Oh to fly, to find a cab to drive in the big city."
缺點： "Staff was a bit rude"
優點： "The entertainment choices were quite good. Flights arrived more or less on time."
缺點： "Our departure flight (BOS-IST) was changed 6 weeks after our booking, so our 2.5-hour layover became 10 hours. This happened before in my past experience with Turkish Airlines. There were many babies and small kids, so the noise level was high. Not ideal if you want to get some sleep on the flight."
缺點： "Excellent service"
優點： "I am not a picky person to me every thing was great taking into consideration that you cant satisfy every one."
缺點： "Not every one can follow the speed of the way you announce things, remember your flight take people from different continents in the world Also not having some where to sit while waiting for the information of which gate to go it is very challenging. The AC was almost killing the older people not me but the older lady sat next to me complained all the time but it didn't work. I know it is the challenge difficult to solve however you can give them some advise. Find a private space to talk with sick people because some people might not be comfortable to talk in front of every one."
優點： "Cabin crew was courteous though they couldn't fix the issues."
缺點： "My seat would not recline. Some mechanical problem. Only beef meals were available, no chicken."
缺點： "Frequent announcements"
優點： "friendly crew excellent service good food"
優點： "Turkish Airlines is the best. Great food. An entertainment system that is really in a class of its own, especially on this flight -- large, crisp screens with lots to watch. Wonderful service. Great prices. I'll be back!"
優點： "good food, good service, comfortable large selection of personal entertainment personal toiletries friendly service usb ports on every seat"
缺點： "movies kept freezing or skipping even after restarting computers. slow boarding/gate security check in Istanbul caused significant delay"
缺點： "Entertainment system nor working properly. 40 minute flight delay due to minor cabin seat malfunction."
缺點： "We need food"
優點： "I had a great seat"
缺點： "Attention to detail by the gate attendant who totally missed that I was boarding the wrong flight"
缺點： "Leave a seat empty in the middle could be good for social distancing"
優點： "The crew was nice"
缺點： "American has been overbooking flights, doesn't respect social distancing, not true that the middle seat is empty, the person next to me coughed frequently, and since it was a FULL flight, I couldn't get another seat!, never again American"
優點： "Very timely and efficient"
缺點： "Seats are really small"
優點： "That it arrived eventually without crashing"
缺點： "Boarding. Sitting on a tarmac in hot stuffy plane for 40 min is not why I was looking for"
優點： "The steward was super friendly."
優點： "That I took off and landed safely."
缺點： "The attitude of the employees."
優點： "pilot was great and you could hear him!"
缺點： "SOME kind of FREE food"
優點： "Was departed earlier because we were all on board early"
優點： "Nothing special."
優點： "Quick boarding, nice plane, tv at every seat."
缺點： "T.v. kept getting interrupted, and the automated voiceover would be followed by a person saying the same thing."
優點： "Did not experience food or entertainment"
優點： "Great crew again, basic aircraft but comfortable economy seats."
優點： "Boarded well but held for late connecting passengers, which is fine with me."
缺點： "Crew less than pleasant it seemed."
優點： "On time!!!"
缺點： "Small chairs."
缺點： "Had to drive 100 miles to catch second leg of trip."
缺點： "Fourteen separate delay communications. Second time in three weeks had this happen. Figure out the problem and give us an estimate when you know something. Don’t just constantly add a half hour."
缺點： "Six “10 min delays” that led to a 1 hr plus delay"
優點： "Or some attitude re-adjustment. I usually observe rude passengers acting the way some of the stewards were acting."
缺點： "Rude staff"
缺點： "Have to pay for WiFi"
缺點： "The 24hr layover in Miami"
缺點： "No entertainment, nor food"
優點： "Quick and easy"
缺點： "They misplaced my luggage and it did not arrive in Boston"
優點： "Liked that there were easily accessible power ports"
缺點： "My entertainment system did not work"
優點： "Outlets, great entertainment choices, quick boarding"
優點： "On time arrival"
優點： "Overall easy navigation."
缺點： "More signs for terminal to terminal navigation."
優點： "I actually got to sit by my sweetie. Perfection."
優點： "Gate flight updates"
缺點： "No information on luggage even though they knew luggage was not received in London They could have sent me an update instead of having me wait at carousel for 1:30 hours waiting for my bag to show up"
優點： "Staff was polite and friendly. It was a great experience!"
優點： "The entertainment was updated and refreshing."
缺點： "Snacks was only pretzel"
優點： "Everyone operated fast and professional"
優點： "Allowed us to pre-order with our daughter who needed our support."
優點： "Newer Aircraft had a little more legroom than I have seen in the past. Complimentary entertainment was excellent. It made the time on the ground and in the air go by quickly (even on this short flight)."
缺點： "Time on the ground waiting for takeoff. We spent more time on the ground than in the air. But that is more the congestion at the airport than the airline."
優點： "It did not crash"
缺點： "Delays, baggage loss, how the Airline dealt with both."
缺點： "The seat was extremely comfortable."
優點： "It was a reminder again why I never fly United"
優點： "It's fine, you know what to expect."
缺點： "No entertainment; no TVs, no music."
缺點： "Served drink as they prepped for landing"
優點： "Entertainment system has a good selection"
缺點： "No earphones to listen to the soundtrack on the entertainment system"
缺點： "Delayed for 30 mins due to traffic going in to Boston."
缺點： "Old plane"
優點： "Very affordable! Traveling can be difficult, especially from Chicago O'hare - one of the busiest airports in the country - but everything was made easy for me and was a breeze!"
缺點： "No complaints here!"
缺點： "I was charge $24.00 for internet and it was too slow. No meals to purchase"
優點： "Wheel chair service"
缺點： "A/C outlets and bathroom sink did not work"
缺點： "Sits not suitable for long distance travel"
優點： "That they had blankets"
缺點： "Unfriendly aura over l and no food... I much prefer Delta"
缺點： "Significant delay-no weather issues, didn't make sense."
優點： "On time"
優點： "That I got home."
缺點： "See above."
缺點： "It appears united is unable to fly their planes on times, in particular on the East Coast. We were delayed by 90min on each legs"
優點： "It was quick and on time."
缺點： "The seating and chance to keep my luggage"
缺點： "Still have not left."
優點： "Crew help and service"
缺點： "Lending was bumpy. , Internet was not Working and no entertainment chenal as well"
缺點： "Flight was full to capacity"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "Because of missed connection I had to go from Dulles to Reagan airport"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "It was ok"
缺點： "Too much confusion on seating...people were moved because of double seating then I was asked to move I seat back. I only agreed so the parent could sit with his two children"
優點： "Boarding process did not take long"
缺點： "Rough landing"
缺點： "Snack was terrible"
優點： "It was great arriving 20 min early, but no wifi!"
缺點： "All of the restaurants in the airport have changed to this "high-end" bistros. No fast food anywhere except the premade wraps and stuff at the kiosks. If you need food fast don't try to sit down and eat. My sandwich took 30 minutes to come out. Food was ok."
缺點： "No legroom. Sat TV cut out constantly"
優點： "Food vouchers were nice. $20 did not cover lunch and dinner for that day. So it coupd have been more like $40."
優點： "The check in was great. The staff was very helpful."
缺點： "The plane was very small and hot. There was no space for even my legs."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Very rough conditions into BOS, pittsfield did great job."
優點： "Movie deal was enjoyable. But a tough week for the friendly skies!"
缺點： "Mechanical caused me to miss my connection. Exterior of 777 had paint peeling off the fuselage, which is a bad sign. Plane needs an overhaul"
優點： "I was wirried about making the connection. Enddd up with an hour which was ample."
優點： "Enough time to walk from gate to gate."
缺點： "Had to pay for wifi while waiting."
缺點： "We were told there wasn't anymore space for carry ons so I had to check my bag. I got on the plane and there was plenty of space for bags. There needs to be better more efficient communication about baggage space."
優點： "Departed on time, arrived 1/2 an hour earlier than anticipated."
優點： "Good pilot landed nicely in rough weather"
缺點： "Last minute Gate change and delays."
優點： "Lovely, comfortable"
優點： "Well organized"
缺點： "No free wifi :("
優點： "Roomier comfortable seating."
缺點： "Paying for luggage and food"
優點： "At least there was room to sprawl out and rest."
缺點： "We boarded our plane and during preflight check on the runway the captain learned there was mechanical error (in the right engine fuel something). The issue could not be solved and we had to change planes. On the second plane, the captain shared with travelers that "and two loose wires were found, so it's good we caught that and changed planes". What the heck? Shouldn't basic functions be checked before a plane is boarded? What was supposed to be a 1030 red eye, turned out to be a 1 AM bloodshot eye."
優點： "Direct tv"
優點： "On time"
缺點： "Food quality"
缺點： "The lack of breakfast options. Lack of room."
優點： "On time"
缺點： "The boarding process Boarding should start from the rear rows to the front irrespective of what group shows on your ticket.some ended up with no storage space as they are in group 4 or 5"
優點： "They were on time."
缺點： "It was very uncomfortable."
優點： "Delayed a lot"
優點： "On-time flights"
豁免更改費用。 搜尋台北 臺灣桃園國際機場飛往麻薩諸塞州的彈性機票