TPE - MFE
優點： "The seats were very comfortable.. the service was responsive and friendly!"
缺點： "The actual flying part was smooth.. and all that flying can be expected.. my only problems were with flying thru Chicago.."
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
缺點： "The TV control pads are a major FAIL. And all of the baggage charges are despicable piracy."
優點： "I finally got home. An 4-5 hours flight ended 12 hours later."
缺點： "United Airlines sucks. If you can avoid United Airlines you should. They might seem like a better price but what they don’t tell you is they are going to burn your time and waste your money. - They are not accountability for delays or non - delivery of service. Their customer service mantra"
缺點： "Sits not suitable for long distance travel"
優點： "Service and punctuality"
缺點： "On board entertainment"
缺點： "Extremely poor communication. Arrived in Bozeman almost two hours behind schedule. Sat on the runway FOREVER waiting to get to the gate after landing. Flight attendant gave reason but couldn’t understand her. Rude flight attendants. Just overall not a good experience. It’ll be my last with United."
缺點： "Not having videos on plane in seat sucked!"
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "The flight crew were courteous , friendly and extremely professional. The flight cabin was immaculate"
優點： "The boarding was quick and the flight was on time. The crew was courteous."
缺點： "I selected economy comfort in the kayak app, but when I called about my boarding pass, kayak said they only sell basic economy. What did I buy? UAL only sells a limited selection of overpriced food. There is no music and you have to pay to see the flight map."
優點： "I enjoyed the elbow room from lack of passengers. This was less than an hour long. Everyone was nice onboard this flight."
缺點： "No free internet and flight was to short for food to be served."
優點： "Flight attendants were pleasant."
缺點： "No snack or drink was offered."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Food, entertainment"
缺點： "Seats could be more comfortable for economy class"
優點： "Comfortable all the way."
缺點： "My luggage didn't make connnection."
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "Not much. We did arrive alive, which is the best part of it."
缺點： "Late, very late without any explanation. Only one food service in flight."
缺點： "I had to be switched to a different airline, arriving 3 hours after I was supposed to I was late to my grandmother's funeral and had the most difficult time even arranging this, as the rep rebooking was adamant about me getting on the next United flight 12 hours later Then, my $310 luggage failed to arrive and I had no clothes to wear to my grandmother's wake. When it did arrive, my suitcase was broken. I tried filing a claim with United and they dismissed it and stated that they were not responsible - a recurring theme from this entire experience"
優點： "Avoid flying with United at all cost!"
缺點： "United is the worst airline Terrible customer service !"
優點： "I thought the in flight entertainment was great, the food was decent, and the seats were comfortable."
缺點： "The whole cabin was way too cold from the beginning and never got warmer. The landing also left a bit to be desired, there was no apparent reason for the rocky landing, and I was left feeling nauseous for over an hour after."
缺點： "The upgrade was pointless as it put me next to the Bathroom. Food was inedible. Crew was testy"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
缺點： "We had to wait over two hoirs for them to het us a plane. They allowed United Staff members to dead head to Scranton amd bumped paying costomers. They flight attended stopped her speech to make a mother keep her infant quiet. The The agent at the gate continued to give false information on the delays."
缺點： "No on board entertainment unless you had your own device, which I didn't."
優點： "Movie deal was enjoyable. But a tough week for the friendly skies!"
缺點： "Mechanical caused me to miss my connection. Exterior of 777 had paint peeling off the fuselage, which is a bad sign. Plane needs an overhaul"
優點： "Direct flight to O'Hare. On-time departure and arrival. Clean, efficient"
缺點： "No extra creature comforts."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
缺點： "Same as above same as above"
優點： "Ot was a short flight."
缺點： "Arriving in houston and having to walk in the rain on the tarmac, having a 3 hour lay over, Houston is in the opposite direction of florida from louisiana."
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "Everything went by smoothly, no problems"
優點： "Thank you for a job well done!"
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
缺點： "NOT ON TIME EVER THIS FLIGHT IS ALWAYS DELAYED HATE TAKING IT ONLY DO AS A LAST RESORT"
優點： "I like the fact that the pilot was being safe because of weather!"
缺點： "Waiting and figuring out what are plans with United to get us to Dulles Airport!"
缺點： "Seats very uncomfortable for bigger guys and no source of entertainment"
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "Same as above."
缺點： "Same as above"