優點: "電影還算新,餐點內容ok。"
缺點: "耳機聲音轉小,但是機內廣播超大聲,透過耳機都覺得耳朵快爆掉,又不能調整,代表機內廣播音量和電影音量設定不對。 派餐太慢,我們水果餐先取得,但跳過我們沒有給飲料。 入境單要2張(我和同伴),只給1張,說晚點給,但是後面座位的人卻有取得,又一直沒有送來,再要求後,才告知已經派送完畢,要我們落地再寫。"
優點: "整體舒服,安心"
缺點: "去程和回程的機內椅下,餐枱十分污穢,似乎沒有人做清潔,厠所殘舊,污糟,衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題,但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
缺點: "one of the cabin crews threw the meal to me :("
之前由於疫情的關係,打算不在飛行中用餐,但是到了機場,發現其實情況沒有想像中嚴重,所以現場請check in 服務台的服務員幫忙訂奶蛋素餐,但是我也明白時間太趕,可能沒辦法。所以心想:有就感恩,沒有也能夠理解。 結果,飛機上某位空服員自願把自己的餐點給我吃,讓我既不好意思,但是也非常感動。 感謝他們的貼心和用心。
優點: "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點: "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點: "The delay was caused by too many carry on luggage for limited cabin overhead storage. The ramp agent should have better coordination."