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優點： "Food is great. Crew are very nice."
缺點： "Advanced seat assignment"
優點： "Crew super nice, appreciated all the free food that was provided during flight and hot towel."
缺點： "Comfort of seats"
優點： "Thank you for selected me became priority and the Sevice is good.Thanks again."
缺點： "I don’t know yet."
缺點： "Overall experience is good."
優點： "Good selection of entertainment"
缺點： "The food"
缺點： "Loved it"
優點： "Service, entertainment, and seats are all great."
缺點： "Korean airlines could use air nodules for their seats as both flights became very hot towards the end."
優點： "Korean Air has top notch service from crew members. Very kind and accommodating. They will really go out their way to make you feel comfortable. They also serve food on the short flight which not all airlines do between Korea and Japan. Seats are also comfortable; more leg room than other airlines."
缺點： "They only gave a tuna rice ball, which I couldn’t eat because I am vegan. I wish they were more accommodating for people who eat other kinds of diets."
優點： "Boarding services"
缺點： "On-line cellphone app interface in mandarin version could be better."
優點： "It was our first international flight and everything was fine."
優點： "flight crew service and timeliness of the flight, email update on flight status"
缺點： "baggage claim was very slow took about 45mins to receive bags after arrival to JFK"
優點： "Crew attended to my needs seriously and in a timely fashion."
優點： "Again the crew was pleasant."
缺點： "The 747-400 flight had some metal box mounted on the floor under the seat in front of me. I have a bad left hip and was in pain the whole flight because all I could do is keep my left leg in one position. If these boxes are necessary then get those seats more space so it will not be a problem. Put new Monitor screens into the seats."
優點： "The flight was smooth though there's a bit delay from Seoul because of the snow."
缺點： "There should be more selection on the food served in the plain."
優點： "attentiveness of the crew to people of multiple nationalities."
優點： "acomodations was awesome!!!"
缺點： "temperature was not consitent"
優點： "I loved the service, and comfort"
缺點： "The transfer time was too slim. I literally sprinted through the airport. I'm not exaggerating. I actually sprinted. My bag wasn't as quick however and didn't make the transfer. :("
優點： "Food and assistance"
優點： "Crews are kind and nice. No complain about the service the crews provided."
缺點： "The chair, need to be more comfortable"
優點： "They are family oriented."
缺點： "On the way to Seoul the children were screaming but I guess there's nothing anyone could do about it."
優點： "Politeness, cleanliness and food."
優點： "Boarding was quick and efficient. Plane was clean, the seats and leg room were good. Cabin attendants were very friendly and attentive during the entire flight. Entertainment system was easy to use and had a lot of movies and other stuff to keep you busy. Headphones and slippers were provided. Enjoyed my flight. Will fly Korean Airlines again if I have the chance."
優點： "Had a fantastic time, it exceeded my expectations."
缺點： "The amenities provided, like oral products, were not the same as what we got coming from the USA , going to South Kirea There were also less movie and TV choices to choose from. T"
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "The cabin attendants were very attentive. Food and beverages were appreciated. Hot cloths to refresh ourselves were also appreciated. Needless to say, the skill of the personnel in the cockpit is also acknowledged. The blankets, pillow, and water were also a nice touch."
缺點： "The seats were comfortable, but I wish they had more cushioning for this long flight."
優點： "Aircraft was extremely comfortable. Check-in and boarding process very efficient Service was amazing!"
缺點： "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
優點： "Everything was perfect!"
優點： "upgrade the food quality"
優點： "Fast I like it this way.."
缺點： "Time keep changing is what I don't like."
優點： "Air Korea continued to be awesome"
缺點： "Still no laptop plug"
優點： "- Great Service by inflight crew. - Very good Indian veg meal options i.e. Hindu Veg Meal and Asian Veg Meal. I would suggest the non veg folks to try these next time."
缺點： "Chairs are quite hard and the movies selection limited."
優點： "International flight should be Two luggage check in, all other flights I used they are two luggage to be check in, and one carry on, but not this Korean Air, for sure I wouldn't be using again.,"
優點： "Nice crew, food and service"
優點： "The food was good, and there were enough different types of entertainment that made the long flight easy to get through. The crew members are also really nice. I also love that they give you slippers and a toothbrushort and paste. I also like the lotion that is provided in the bathroom!"
缺點： "The seats are small."
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "Crew was very helpful and the food was very good, The flight was on time."
缺點： "All the advertisement books in the pouch were a pain. I could have put my reading materials in that space. The advertisements could be offered to passengers during the flight. Wouldn't probably need as many. Also, the cup holder should be up higher on the back of the seat. I kept bumping it with my knee and spilling it."
優點： "nice planes"
優點： "Food n staffing"
優點： "Generally, i liked the flight. We were granted our request for a change in seats when i found out that me and my husband were not seated side by side."
缺點： "The entertainment has limited choice of movies."
優點： "Service counter check in was very helpful"
缺點： "I wasn't able to choose my seat on line and ended up in a window seat. With the seats in front of my row reclined all the way back, I could not get out of my seat to use the restroom. Having just transferred from Korean Airlines and taken other asian airlines on my trip, it's a hard comparison to a domestic airline, although Hawaiian is among one of the better domestics. On my food tray, there was a bowl of miso soup, that the attendant was trying to hand me, while there was turbulence. The bowl of miso was smiling all over the tray, and on my napkin, and since I was on the inside seat, almost spilled all over me. On a previous Korean airline fight, also with turbulence, the attendant had taken the bowl off the tray, and covered it with a saran, and then handed it to me to make sure it wouldn't spill all over me. There's a bit of difference there."
優點： "Wonderful international flights - a bit more leg room. SFO to Seoul and Seoul to Hong Kong. hands down Korean air has clean planes and friendly stylish staff. Generous meals, snacks and beverages. Best service economy international flight!"
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
優點： "Really nothing about American airline from Korea to Dallas. I Realy thaught it's going to b actual Korean air line operated by American air line. It was a total surprise and bad experience knowing that it was American airline aircraft."
優點： "Seat spacing is actually sane - so much better than US airlines"
優點： "Hospitality was top notch! Always friendly and helpful. Food and snacks was good. Liked having the TV in front of me for the long flight. Liked having the toothbrush!"
缺點： "The ability to upgrade when there were many open seats and I was told at check in that there were no seats available. I had fallen during my vacation and really wanted to upgrade so I can stretch out to not put a lot of pressure on my low back and hip for a 12+ hour flight, and didn't get the chance. Was pretty upset when I walked around and noticed many open seats in both business class and first class. (first class curtain was opened for a short period of time)"
優點： "Boarding was handled very well. I find the crew incredible; they were very attentive and very helpful. They certainly looked after the passengers."
缺點： "They went out their way; I can't see how things could have been better."
優點： "Seats are spacious and comfortable. Flights were on time and arrived on time."
缺點： "Food was not too good."
優點： "Really liked the food"
缺點： "For such a long flight, I would have expected to get eye masks, but all they provided were slippers"
優點： "Comport and fast"
缺點： "check in process"
優點： "Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had."
缺點： "More movie choices. Game choices and cartoon series for kids"
優點： "After took off 5-6hours later very bad smalls comes from the bathroom."
缺點： "None at alnone"
缺點： "The plane was delayed about two hours by some excuse which was a connecting aircraft problem. Due to their incompetency I and my pickup person had to be strained at the airport about four hours. It was terrible. Hope it won't get this kind of delay when I go back to ICN. If that happens, I'll miss a flight back home to U S."
優點： "comfortable seating. friendly/helpful crew. loads of room in overhead bins. great selection of movies. asiana is my first choice for international flights."
缺點： "there's never enough room in a coach seat, but it was still better than in u.s.a. domestic airlines."
優點： "I love how they give importance to parents traveling with little kids."
缺點： "They ran out of food choices. I have been flying with Asiana for the longest time and this has happened thrice."
優點： "Upgrade to business class"
缺點： "No alcohol"
優點： "Great airline staff, good food, smooth flight."
缺點： "Fewer movie selections than other airlines. Would have liked a small pouch of personal kit—toothbrush, eye mask, etc."
優點： "The check in crew in Fukuoka were excellent! Nice smooth fast flight. Will definitely fly with them again!"
缺點： "I would love a vegetarian option!"
優點： "It's okay."
缺點： "Boarding from Incheon to Manila was a bit chaotic. We did not board by number or group order. Also, the sound system was barely audible."
優點： "Over all everything was great except for the above complaint"
缺點： "I basically don’t eat rice for breakfast. I food choices could be updated to accommodate those that don’t eat rice as a First meal of the day or Americans passagers. Over all the flight was excellent."
缺點： "Only 20 odd movies on all flight?. Not having range in beer ( they only had 2 Korean brands)"
優點： "The attendants were very nice and the food and drinks service was good."
缺點： "The seats are pretty uncomfortable."
缺點： "No dislikes"
優點： "Great food!"
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
優點： "Delicious food"
優點： "On time. Decent food for a 2 hour flight."
缺點： "Plane a bit on the old side."
優點： "The quality of food."
缺點： "Boarding was confusing, not enough announcements."
優點： "The crew was friendly and helpful."
缺點： "Flight was delayed by over an hour, (because of a "connection"? What does that even mean?), food was poor, seats worn and uncomfortable, no personal TVs on an international flight, no alcohol (even for purchase)."
缺點： "Being stuck on the runway for more than 7 hrs with "mechanical problems" was to much!! Than getting off & told to wait from 8pm till 3am for next flight had to sleep on the airport floor!! Was told we couldn't leave because no one to check us in at 3am! I'm only 10min away from airport!! Then when I finally got to Manila they left my bags in Korea! I had to wait till midnight before I could get my bags!! So i couldn't get a flight to a smaller island I was heading to! To meet friends they totally screwed my vacation!!"
優點： "Flight attendants were far more friendly and courteous that the Asiana trip I took from ohare Chicago to Seoul"
缺點： "Had no complaints"
優點： "I saved my points, rolled points and purchased everything I could to be able to take Asiana first class from JFK-Seoul (Incheon). Pretty much a dream. 14 hours and I could have gone longer. Put it on your travel bucket list if you are heading to Asia."
優點： "As a clothing professor at a university, I really liked the flight attendants uniforms. Very classy!"
缺點： "Not being able to speak Korean. Good thing they understand English."
優點： "Nice plane very smooth new"
缺點： "Limited movies selection Staff does not smile much"
優點： "1. The nap zone 2. Free shower 3. Free wifi"
優點： "It's a short and well run flight"
優點： "Good attention"
缺點： "The flight from Korea to San Francisco was so late more than 2 hours"
優點： "Everything's was excelent. I was happy to chosen Asiana Airline"
優點： "The crew was nice and friendly and efficient."
缺點： "Business class seats don't lie flat completely and angle down so you feel like you are sliding down. Also the padding in the seats is horrible and uncomfortable. Also the entertainment is ancient!! Needs to be updated ASAP."
優點： "I liked being seated toward the back of the plane so that me and my cat had some privacy. The crew was very polite and gave me thorough instructions for transporting my cats."
缺點： "I bought a carrier for my cat that fit the airline's specifications, but it didn't fit all the way under the seat. Because of this, I had to put my cat in the overhead bin during takeoff. This gave me and my cat a lot of stress, although they let me take her out during the landing. Also I thought the airline would open much earlier than my flight so that I could ensure the safe transfer of my pet-in-cargo."
優點： "The airbus had plenty of storage room in addition to leg room. The compartment underneath the window was big and allowed two big purses to fit with additional space left. Plenty of space between seats in front even when reclined. The crew were friendly and ready to assist. So far, this has been the best airbus I've flown in."
缺點： "Not applicable"
缺點： "No good Korean movies to watch."
優點： "Attentive staff. Good food. Smooth flying. A++++"
缺點： "Poor selection of in flight movies. Power outlet not working"
優點： "Enjoyed an upgrade to upper deck of A380-800. Seats were very comfortable and privacy of having single seat was excellent. Entertainment was easy to enjoy. Service as always on Asiana was also excellent."
優點： "Everything went smoothly. The seats we comfortable and the food was pretty good. I would fly Asiana again without hesitation."
缺點： "Nothing. Had a great experience."
優點： "The company called one travel agency quoted $1,000.00 per ticket from Vancouver to tokyo. I purchased 3 tickets but in about 3 weeks later I find out that they cancelled it. I complained about it and they asked if I wanted to purchase the same tickets from the same flight and seas for $1,500.00. Because I wanted to save $50 (Air Canada was $1,050.00 through Travelocity at the time), I had to pay $1,400.00 for Air Canada ticket 3 weeks later. I will never fly ANNA or deal with travel one. Even though it is a little more expensive I will only deal with reputable company such as travelocity."
優點： "Left and arrived on time They sent the luggage to the hotel first thing in the morning, which had come by the next flight."
缺點： "Luggage didn't make the connection."
優點： "I like everything in it. The flight was excellent. Relaxing!"
缺點： "Nothing serious to mention."
優點： "The crew was nice"
缺點： "Movie selection"
優點： "Super well trained staff. Even though my wife and I sat in economy coach, we still felt very warmly received and respected. The food was excellent."
缺點： "The seats need improved cushioning. They were insanely firm. Perhaps they did not consider the comparatively expansive American butt when they were first designed."
優點： "Love flying with Asiana smooth flight, good service always"
缺點： "Been flying with them but was not given legroom when we requested it, hard to make seat request online"
優點： "The flight crew was amazing, as was the food. Both were presented exquisitely and put US carriers to shame."
缺點： "The only negative I have for the flight was on a very old 747. The seats were definitely feeling their age, with the bulkhead seat's entertainment system a bit of a beast to get folder out from under the seat."
缺點： "When I missed a flight due to a missed connection this airline refused to rebook my flight directly. I had to go through just flying.com who were just as incompetent. I will never use KAYAK, justfly, nor Asiana airlines ever again. Poor customer service."
缺點： "Airport boarding lounge was ice cold. Staff couldn’t be bothered with it."
優點： "Everything is ok but too much bumpy"
缺點： "Good everything"
優點： "Crew was good and friendly."
缺點： "Lesser layover time in Taipei."
優點： "Absolutely Fabulous Crew, very attentive to Passenger Needs."
優點： "Sitting in the emergency row."
缺點： "More veg. meal options. Please make sure to offer a complete balanced meal, not just a serving of veggies."
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
優點： "Friendly crew. Good entertainment options."
缺點： "航班太少. 可以增加多ㄧ點航班"
缺點： "I didn’t know My stop over would be more than 8 hours between flights Very disappointed. I don’t think will use your services again"
缺點： "It would be better if it was on time"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "Crew excellent"
缺點： "Could have a better"
缺點： "Thieves cut the lock on my luggage and robbed me of valuables during my 2 hr layover in Bangkok. Spoiled my trip"
優點： "Though the boarding process for this flight had the passengers take a shuttle to board the plane, I actually preferred this, because it seemed that the process was more efficient. The crew was quick to get everyone settled and our flight departed within just a couple of minutes from the original departure time. Seemed as though it was way faster than the normal gate departures of most flights I've been on."
優點： "They used a new aircraft. From Jakarta to Taipei was the worst, they used an old aircraft."
缺點： "They do not have additional new movie on board. The movies are remain the same when I flew from Honolulu to Taipei in April 2018."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
缺點： "Frigid cold"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "Excellent condition of Aircraft"
優點： "Everything is good & went fine!"
優點： "same as above"
缺點： "same as above"
優點： "It was very organized ."
缺點： "Nothing ."
優點： "Your system Kayak in general"
缺點： "You do not know what has happend to the bookings of your customers. With some routes, I completed my trips, then, you still run marketing email on those. For cancellation, even you still hold my original amount of money once placing booking, then, you charged again the second time for cancellation fees"
優點： "China Airlines has generally been a step above the average. The name is a bit represented as this is really a Taiwan Run and based airline that has been influenced by the western business practice."
優點： "Fly China airlines you won't be sorry"
缺點： "They damaged my luggage"
缺點： "Older entertainment system and still decent"
缺點： "I dont eat pork and both meals have pork in it."
缺點： "Curry chicken noodles"
優點： "Very accommodating."
優點： "Love of the leg space on the 777."
缺點： "Just the trip length, hehe."
優點： "Very disappointing because we didn't get our luggage up to now"
優點： "Good connection time"
優點： "Check in was good"
缺點： "Food. Don’t serve anything if it is going to be that bad. And offer beverages"
優點： "The flight was short but comfortable. The flight also included lunch service that was also good. Overall, good value for money."
優點： "I love flying on Vietnam Airlines Clean planes Crew always friendly and helpful"
缺點： "They could improve on the entertainment and service."
缺點： "Allowing the boarding of business class passengers before economy class passengers."
優點： "Flying was smooth."
缺點： "Flight delayed an hour. Announcements over PA was ear-splittingky loud."
優點： "The check-in staff at SGN domestic were efficient in getting us on to our connecting flight despite the late arrival from Sydney."
缺點： "Communication. Our plane had a malfunction at Sydney which caused a delay. After it was repaired, we are then told of further delays due to the pilot now running out of hours, delays in sourcing a new pilot, and then having to resupply all the catering. 26 hour delay."
缺點： "Reservation online"
缺點： "Friendlier crew"
優點： "We love how they service food and drink."
缺點： "There were a lot of things which you need to know like send flighting schedule, visa to get in Canada, and depart and arrive on time so we can flight next stop. Also, make sure all luggages of customer will delivery directly to last stop if the tickets includes this things."
優點： "boarding time is on time dinner have 2 choices"
缺點： "minor one - they donr want to give extra bread as not might enough for everyone entertainment could improve by having in-seat monitor"
優點： "This was a codeshare flight operated by China Airlines. I sat in 69A and had plenty of leg room. The entertainment options were excellent to include the flight map. The map is probably the best one I have come across. The cabin crew provided excellent service and were attentive."
缺點： "The boarding procedure was confusing. Economy was divided between Zones 1 and 2. However, the boarding pass was not clear which zone it was assigned."
優點： "Comfy seats and blankets! Left and arrived on time."
優點： "Very quick procedures! Check in, boarding, disembarking"
缺點： "Seats are not comfortable"
優點： "Check in was efficient"
缺點： "Was ok"
優點： "The guy who sat beside me was flying with a baby. The flight attendants were attentive to the needs of the baby, especially safety-wise."
缺點： "Boarding is very unorganized, and takes so much time. They could probably improve by assigning certain rows to use the front/rear door of the aircraft. For example: rows 1-15 use the front door, and 16-30 use the rear door. That way there’re not too much congestion and waiting on the aisle."
優點： "Staff were helpful in airport and on plane. We were running late due to a delayed transfer but the on-ground staff personally escorted us through ticketing and immigration. In air staff was also very helpful and checked on us throughout the flight."
缺點： "Plane was a tired, old A320. Business class has no power or USB ports. Also very few entertainment choices."
優點： "Flight was generally ok."
缺點： "No power or USB ports."
缺點： "Plane was hot and stuffy. Temperature varied started out comfortable and got hot and stuffy"
優點： "on time. no hassles."
缺點： "The plane was late in boarding, and even later in arrival. We were given no explanation, only an apology. And it turns out worse, because apparently we had been shifted to a plane that was going to continue into Laos, so the plane came in at the International Arrivals Section and we had to take a bus from there to get our luggage in the Domestic Arrivals Hall. Making it all even later. No food offered for this quite expensive flight, only water, and no entertainment either."
優點： "Good customer service. No baggage charge."
優點： "Plane was clean. Staff were pleasant and professional."
缺點： "Flight from TPE to SGN A321 was very comfy able."
缺點： "Change without prior notice"
優點： "The food was the best i have had on an international flight: i have flown EVA, KAL, Cathy Pacific, and Asians. by far Vietnam Aur has the best."
缺點： "the lie flat bed was hard, no padding... uncomfortable."
優點： "Every thing"
缺點： "Nil by"
優點： "Well worth the price"
缺點： "All good"
優點： "Very good experience especially compared to USA airlines"
優點： "The captain was friendly and informative"
缺點： "The food was terrible and the staff was rude"
優點： "The crew was very attentive and nice"
缺點： "The seats are very close together. It's hard to get comfortable"
優點： "The leg room is one of the best in economy class. At six feet tall, I was able to stretch my legs and not have my knees against the seat in front of us. The personal entertainment console worked perfectly with clear picture and sound, though the free headphones were uncomfortable. Boarding crew allowed us to cut in line since we had a 2 year old. Very appreciative for that, and appreciative for their sternness with those customers who were trying to slip in in front of us."
缺點： "Crew on board came across as a little unfriendly, though professional seriousness might have been mistaken as annoyance. The food was passable, but definitely not quality. Sufficient amount of beverage was served."
優點： "Provided food for only a 3 hour flight"
缺點： "Boarding was a bit slow (still arrived on time)"
優點： "Still sick from Singapore Burger King not much to say."
缺點： "About the same as the other but, slept most of the way since was still feeling the Burger King problem."
優點： "Check in was easy. Able to check in baggage easily. Staff was kind"
優點： "On its Airbus A 350 Vietnam Airlines recently introduced a new arrangement for the Premium Economy Section. This is the only aircraft used on the SGN-CDG line. Before they had a lay-out of 3-3-3 seats across, strictly identical with the Economy section. It is now 2-4-2, giving some more space to sit comfortably. All seats have now a fixed separation, with the possibility of placing a glass or other small objects on top of it; they look like a smaller version of the old Business Class seats. In the first row the design of the fold-up screens has been improved. Previously some invaded the personal space of the neighbour, as I had experienced last October (my knee still remembers it). Well done. Prem Economy is worth the difference in pricing."
缺點： "In Premium Economy Vietnam Airlines used to serve a lavish breakfast menu. Most of it was sent back as waste, because so many passengers (e.g. French) are accustomed to a minimalist continental breakfast. All this lavishness has disappeared now. While I understand the reason why, I wonder why they also eliminated the small portion of jam or jelly. Only butter is available to spread (spread?) on the tiny bun. It would be a nice touch to have also some jelly. Also during the night shift they used to offer some nice sandwiches to sleepless passengers. Now only pots of instant noodles are offered on demand. These pots are not well adapted for European passengers."
優點： "Crew on board was responsive and really helpful with regard of needs of passengers. Food tastes really good. Decent amount of leg room, considering it's economy class."
缺點： "We had a flight at 11am in korea with vietnam airlines heading back to Singapore. We had to queue an hour and a half for our boarding pass and check in, which makes it unbelievable how is that possible. We were there early since 815am, and only got our boarding around 10am. We nearly missed our flight as there were queue all around for security check. I guess this is the first and the last time i will travel with Vietnam Airlines."
優點： "Great safe airline. Friendly flight attendants. Roomy seats."
缺點： "There was no luggage requirment on my flight plan. I thought that it was 32 kg since it was international flight. At the counter I wad told I am over 20 kg allowed on that flight since this fligh was code shared with Vietnam Airlines but operated by Cambodia Angkor Airlines. After manager intervention my suitcase was accepted. I would appreciate clear communication about allowed suitcade weight on code shared flights."
優點： "I had an over all position experience flying with Vietnam Airlines."
缺點： "I didn't like the extremely late boarding process, as I was worried I'd miss my connection flight."
優點： "Great staff, clean plane and modern"
缺點： "It was very hot!!! No air circulation at all. Food was bland. No snacks given out"
優點： "They fed us dinner and kept the lights dimmed most of the time. Good selection of movies too, which was important bc I couldn't sleep."
缺點： "Not a ton of room (esp legroom) in economy, making it tough to get comfy/sleep. They occasionally randomly turned the cabin lights back on which was a bit annoying."
優點： "Good side of it give business class passages and elder people, pregnant women and family with children on board first. It's good to make a family comfortable with their children."
缺點： "Poor menu service and I have no choices over the menu. All the request menu it just no services like it at all in flight, stewardess not so friendly at all. Interior design it's so dull colour not very cheerful airlines. Regret to fly with Vietnam Airlines. I will never take your flight anymore."
優點： "Ease of travel was fantastic"
優點： "The Air France business lounge that Vietnam Airlines use in CDG Airport was excellent. Lots of space a good selection of food. The airline staff where all wonderful and food on the plane was delicious. I like the sleeping pods. Very private and comfortable."
缺點： "I would like a few more recent English movie choices."
缺點： "Flight attendants were not friendly and courteous. There was not enough blankets for every passengers. Food was a cold sandwich with water, juice or soda only, no alcohol available on the international flight. Overall, I would give this airline a "F" for failing to keep up with the standard of other airlines."
缺點： "I boarded 90 minutes late."
優點： "On time."
缺點： "No entertainment was provided."
優點： "cabin crews"
缺點： "Be punctual"
優點： "Leg room was great Luggage allowance great"
優點： "Everything was fast, smooth and easy."
缺點： "Hong Kong Air wouldn’t give me my boarding pass until I had booked an onward flight leaving Thailand. I wish I had foreseen this, it’s annoying having to book a flight in 5 minutes when you don’t know your travel plans."
缺點： "Shoulder space. I was rubbing shoulders with the guy next to me"
優點： "Staff is friendly. Food is ok"
缺點： "Explain the real reason why the flight is 6 hours delayed. They said “ operational issues.” If we never asked for further instructions, we would never get $ 9 meal vouchers. In other words, some of passengers didn’t get it"
優點： "very efficient, very friendly, and an excellent value for the price."
缺點： "Again, we got very good service for what we paid."
優點： "Priority luggage pick up"
缺點： "Additional food options"
缺點： "IMAGINE the flight back from TPE-Hong Kong-CNX. “I thought” I book with Hong Kong Airlines BUT the second part was Hong Kong Express; a cheaper subsidiary by someone ? They blanking sell EVERYTHING; seats, food, drinks & likely to go to the bathroom. The flight IS suppose to take off at 16:45 ("
優點： "Price is great"
缺點： "Short staff make hard too ask any service,even cup of coffee.where is service call button?"
優點： "all good"
缺點： "change up the movie selection... same as i had a few months ago"
優點： "Crew was courteous and professional"
缺點： "Didn't care for my kosher food. Would have liked a little more leg room."
缺點： "no entertainment system."
優點： "A Two seater row"
缺點： "Eggs sandwich offer for breakfast rather eggs with hotdog which contains pork"
缺點： "Boarding in hong kong was chaos. Different staff saying different ways to board confusing a lot of people."
缺點： "The flight attendant made a sour face when I repeated a question (because I did not understand her at first)."
缺點： "Limited choices for entainment, not as many movies to watch, nor the latest ones"
優點： "Attentive service"
缺點： "Didn’t tell why the flight is delayed for 30 mins. All passengers boarded"
缺點： "Enhance the choice of movies/entertainment"
優點： "Great experience! I'd travel HK Air again for sure but travel with kids on arrival. One issue on arrival at HKG was the shuttle bus, as there is no bridge to aircraft. The shuttle bus to terminal travels really fast around corners so definitely some strong swaying. This is out of HK Airlines control however."
缺點： "can't online check in,3 persons seat separated"
優點： "Check-in process was smooth. Boarding process was effortless. Price is very competitive."
缺點： "Ordered special meal (Low-salt meal) the food was mediocre for both to and from LAX-HKG. Lavatory conditions needed improvement ( floor of lavatory was wet most of the time during both journeys, some lavatories were closed without apparent reasons)."
優點： "Flight was on time."
缺點： "Didn't like the fact that despite using the online checkin and having been issued my electronic boarding pass, it was not accepted by the system at the airport and I still had to queue for over half an hour for a manual check in."
優點： "Good leg room! Fairly efficient boarding but take off delayed due to weight distribution of baggage weight, but crew kept is informed and though a fairly big delay in take off, arrival time aas great! Thank you!"
優點： "The flight attendant was very nice"
缺點： "The flight meal took me a long hours to get figured it out. I wanted to change to vegetarian meal and had a very frustrated time and called a lot of times and still when I checked in, it was still not resolved."
優點： "They gave us a meal. Hkg to tpe"
優點： "The flight was cheaper by a couple hundred dollars."
缺點： "It felt cheap. The plane won't fall out of the sky, but it was lackluster."
優點： "Economy seats have decent leg room Check-in in SFO was a breeze. Didn't have to wait in-line for a long period of time."
缺點： "Food choices we're ok Delayed flights Airline app is not user friendly"
優點： "I liked nothing"
缺點： "I didn’t like everything"
優點： "The food in hongkong airlines ."
缺點： "The entertainment."
優點： "great business class, new seats, nice lay flat..."
缺點： "flatware was nice, but food could be better..."
優點： "Clean and roomy."
缺點： "Speak ok english and the customer service is just ok. Not as good as cathy pacific"
優點： "New airplanes."
缺點： "Terrible service in business class from checkin yo cabin service. Even getting simple beverage service was a challenge."
優點： "I really enjoyed all of the amenities that HKG Airlines had . The seats were comfortable, the entertainment was great, the staff was very friendly. I loved their configuration of 1-2-1 for the seats."
缺點： "The bathrooms were not as clean as I was expecting"
優點： "Great crew!"
缺點： "Airplane food....again, simple is better"
優點： "Price was great for such a long overseas trip. Airline was amazing."
缺點： "You have to pay extra for exit row. Im 6'5" you should just give that to me."
缺點： "Just fly is a horrible company that charged me 1000$ for a 480$ ticket Never ever ever use just fly they are criminals"
缺點： "I was dehydrated on the plane and it was difficult to get the crews attention. When they did come they would fill the cup 1/3 of the way up and I would have to down it and get there attention for me before they pretended they didn't see me again. It was a good 12 hour flight to feel this way. I also asked for a can of pop and they looked at me weird poured me a cup and kept and ignored my request. The seats were very uncomfortable, I wasn't the only one around who was saying so. There were empty rows of seats available and my friend wanted to move to one after we were flying for some time so that I got row to myself and she got a row to herself so we could try to fall asleep better. Twice they told her she had to go back to her original seat and be uncomfortable and get no sleep."
優點： "The Airbus A350 was almost new. Cabin crew was attentive and professional. Arrived a few minutes early for this long flight. In-plane entertainment options were many, helped pass the time. WiFi was spotty, couldn’t depend on it."
缺點： "Worst flight of my life. Really was screwed over by delays that could have been avoided."
優點： "Simple. No bells and whistles. Cheap price"
缺點： "No charging or Wi-Fi available for purchase"
優點： "30 mins early arrived..."
缺點： "We were given the wrong information as for as needing a Visa for China..... Out of a lot of money....."
缺點： "Very hot in the cabin."
優點： "Good service . Did there best to please."
優點： "The crew was very friendly."
缺點： "No vegetarian option. Believe it or not, not everyone eats beef and/or pork!"
豁免更改費用。 搜尋台北 臺灣桃園國際機場飛往韓國的彈性機票