長榮航空, 泰國航空和新加坡航空都已經豁免了從台北市 臺灣桃園國際機場到西雅圖塔科馬國際機場的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
過去3天找到最便宜的單程機票是多間航空公司（NT$19,180） 和 日本航空（NT$19,236），最低的來回機票則是日本航空（NT$32,070） 和 加拿大航空（NT$33,671）。
長榮航空每週飛2次（星期日, 星期四）, 泰國航空每週飛2次（星期日, 星期四）, 新加坡航空每週飛2次（星期日, 星期四）.
平均來說，從台北市 臺灣桃園國際機場飛往西雅圖，星期四出發最便宜，而星期六出發則最貴；從西雅圖返回台北市 臺灣桃園國際機場，星期三出發最便宜，而星期四出發則最貴。
建議乘坐輕軌電車（Link Light Rail），從機場中央航站可到一樓行李提領樓層，即可看到前往輕軌列車的指示，5-15分鐘一班，約50分鐘可抵達Westlake Station，單程車票約為$3（NT$93），車廂內部設有行李與腳踏車寄放處。行李較多的旅客可搭乘計程車，至機場停車場樓層三樓（parking garage）搭乘，單程約30分鐘，車費約為$50（約NT$1540）。
優點： "The seats in Economy are larger than normal airlines and had extra leg room. My partner is 6ft2in and he sat comfortable, even when the people in front reclined. The staff was so polite and helpful. I will definitely fly JAL again!"
缺點： "The food was a little bland, but that is nit picking. For airline food, it was very good."
缺點： "Connection time at Narita is too long"
優點： "The crew was organized and efficient."
缺點： "Entertainment: movie choices were limited."
優點： "Happy crew."
缺點： "more selection of hollywood movies"
優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"
優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
優點： "The Crew was great with kids, and went out of their way to reach out to the boy sitting in the row in front of me."
缺點： "I was running late, and lady that checked me in was accommodating but a little bit standoffish."
優點： "I really got a good deal on my trip's cost, and for the price, all the comforts of a top-quality airline were there. I especially appreciate how helpful and friendly the airline staff were."
缺點： "The outbound flight still had the exact same movie selection as the inbound flight had, even though they were six weeks apart for my trip. I really feel like the movie selection should be changed every month (or even more frequently than that), as I ran out of films to watch."
優點： "Crew very helpful. Seat roomy."
優點： "I like the guy who’s checking me in he’s very kind."
缺點： "Please contact me-I was in a car accident on way to airport and was in hospital-missed flight-too another flight next day-would like a refund"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
缺點： "Missed flight due to medical emergency"
優點： "even though middle seat, there was enough leg room to rest comfortably."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "服務 電影 雪糕"
優點： "It was short flight.. I slept good through."
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
優點： "So much food, great leg room, very comfortable and clean, kind and attentive staff"
缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
優點： "The staff"
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
優點： "Friendly and helpful staff, excellent food."
優點： "The movies they offered."
缺點： "How long it took the flight attendens to come back and take trash and out trays for both of the meals. It made it super uncomfortable in the tiny space available. Also, not enough knee space, especially when the person in front of you puts there seat back. I flew with American Airlines on the way to Japan and I had plenty of room but I wish it was the same coming home."
優點： "The friendliness of the crew and the comfort of the seat + size of the screen"
缺點： "Possibly more food options could of been better, only had western or Japanese option"
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "Airplane is well kept. Snacks are available near the beverage area."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
優點： "Polite service, comfortable flight, no delays"
優點： "Staffs areattentive"
缺點： "Chair space so limited"
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
缺點： "Requested Vegetarian Meals. Didn't get them"
優點： "Great vacation"
優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
優點： "Service and polite staff."
缺點： "Not much space between the seats for my long legs."
缺點： "The main entree was not very good."
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
優點： "Service was excellent."
缺點： "Seat felt stiff but felt well rested after flight"
優點： "Good food, real silverware, blanket and pillow provided to economy class, crew offering water and tea through the cabin constantly but unobtrusively."
缺點： "Long, long flight, not much leg room."
優點： "More leg room in Japan airlines. I decided to use JAL as much as possible. Stewardess are all nice and very attentive."
缺點： "Food is ok, but way so much better compared to the other airlines. The chair is not as comfortable (hard to sit) , but more leg room is a good advantage."
缺點： "Flight crew is great!"
缺點： "Bring some salt and pepper, or only go with the Korean menu. Western fare was exceptionally bland"
缺點： "A normal flight with good service but at a really good price. I fly 15 or more times a year and would definitely do this one again."
優點： "Seat comfort and service"
缺點： "Cabin temp too warm; mediocre headphones (bro f your own)"
缺點： "Flight was an hour late departing"
優點： "The crew was attentive and kind. The food inflight is pretty good for airline food! We were able to check two pieces of checked baggage per passenger, no problem (to/from USA)."
缺點： "Boarding from SEA is organized with designated lanes for various rows, but boarding elsewhere, there was no protocol for when to line up."
缺點： "Rude flight attendant. Disgusting!"
優點： "Service was excellent"
缺點： "Seat was very uncomfortable and remote panel for adjustment was too hard to manage plus entertainment remote was unless. I think plane is too outdated. Wear and tear cave seem throughout the plane interior"
優點： "The crew was very good."
缺點： "I requested a wheelchair due to limited walking ability. Myself and several others had to wait a long time after getting off the the plane. There were no chairs and it was difficult. A very nice guy finally brought us wheelchairs and rolled 2 of us at once through security and to baggage claim."
優點： "Crew was nice, made sure they knew I was a vegetarian, gave me a snack that I missed when asleep."
缺點： "Seats on the Dreamliner are very hard."
缺點： "No vegetarian food I’d you didn’t pre-order 24 hours in advance. I couldn’t check in online so preorder not an option. Boarding started late on both flights"
優點： "Friendly staff."
缺點： "Dirty tray table. Poor audio quality. Tight legroom. Overly warm cabin."
優點： "Upgrade to business class"
缺點： "No alcohol"
優點： "We had a four hour layover in Seoul and there are free tours from the airport. Most were at the wrong time and too long, but we were able to go to a nearby casino and given a welcome package that helped kill a couple hours."
缺點： "It took an hour to get our luggage in Seattle. Too long!"
優點： "On our flights to Palau and our return flight to Incheon, I had entire rows to myself, which was sweet!! I was able to stretch out a bit and get come good sleep."
缺點： "Airlines have done a disservice to travelers by adding rows and packing passengers in like sardines. Thus making travel an uncomfortable nightmare for economy seats. Take out a few rows and add a premium economy section - that would be awesome! Plus the plane we flew on was old - still had ash trays. The attendants, while courteous were not very friendly and cocktails poured were not very good. And, the charger in my seat did not work - bummer. while I appreciate very much uneventful and safe flights to and from our destination, I will more than likely not fly Asiana again. I don't like giving poor reviews, but you can't know to fix something if you don't know it is broken."
優點： "We were able to check in and board the plane on time. Im fully satisfied."
缺點： "The food isnt good."
缺點： "No enough fruit to eat."
優點： "The attendants were very nice and the food and drinks service was good."
缺點： "The seats are pretty uncomfortable."
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
缺點： "The delay"
優點： "Nice and very good excellent"
優點： "2 free checked bags."
缺點： "Old, uncomfortable seats. No in-seat power. Weak entertainment options on tiny screens. 3-4-3 configuration means no seat is a good seat. No legroom. I hated my experience on thus airline and will work to avoid on future trips to Asia. Paid $200 for two bulkhead (NOT exit row seats) and flight attendants hassled me about where I kept my carry-on tote bag. Avoid, avoid, avoid."
缺點： "Smalll old fuzzy tv with no options"
缺點： "Disorganized boarding. Seats need new foam."
優點： "Entertainment was okay"
缺點： "On both flights my party of 2 was split, despite an early check-in. We were lucky enough to swap seats because ANOTHER family was also split between us on the first flight. On the second, 3 parties were all split in the 3 rows in front of us, so we had to shuffle 4 different people before take off before the majority of the people were sat together. On 10 hour flights, generally I feel parties shouldn't be split unless they're checking in later than we did."
缺點： "It was very hot in the cabin. We were told that it was airline policy to keep the cabin that temperature. There is no way to adjust the temperature yourself. Also the chicken entrees should be avoided. If given the option chose the Korean meal."
優點： "Very good service."
缺點： "The flight attendants took WAY too long to gather the food trays after the passengers had eaten. They should make many more trips throughout the journey serving water and juices."
優點： "the seats were spacious considering it was economy."
缺點： "the kid next to me was awful, the crew was rude if you didn't speak korean, overall unpleasant experience."
優點： "Entertainment and courteous crew"
缺點： "Food was OK not the best. Seats were very uncomfortable."
優點： "We noticed we were seated together just before and they accommodated us at check-in and got us seats together. The food was good. They gave us nice little amenities (ear plugs, slippers, eye cover) and the food was good."
優點： "Really nice staff; somewhat hard to understand their English."
缺點： "Seats were not real comfortable. Korean food selections were good but the American selections, not so good."
缺點： "Due to problems loading luggage, and not really knowing what to do, my flight was delayed over three hours, made me miss my layover by fifteen minutes and get stuck in Korea, they provided me with another ticket, but since they didn't have another direct flight, they put me on another layover. My next flight with Asiana to the US from Korea encountered another problem and I was further delayed another two hours, with another two hour layover in LA. The cabin crew was friendly, but not very useful. They provided food, but no help. This is the worst Star Alliance airline I have ever flown. I will not be a returning customer."
優點： "The leg room is very spacious and the staff are very friendly."
優點： "The headphone jack was in the seat in front, not in the armrest; slippers were passed out"
缺點： "The plane got hot half-way through the flight."
優點： "Good attention"
缺點： "The flight from Korea to San Francisco was so late more than 2 hours"
優點： "The crew was fantastic as always."
缺點： "It seemed like the air conditioning wasn't working so the flight was really warm and uncomfortable. I was trying to fan myself with the emergency exit handout. Also, the tv screens were really small, old, and didn't have a very good selection of movies."
優點： "I ever eat like that delicious food in Air. Also bread and other small desert's was good. Just want to say Thank's"
優點： "Everything's was excelent. I was happy to chosen Asiana Airline"
優點： "Everything nice service"
優點： "The staff are nice and friendly and courteous. Food is pretty good too."
缺點： "No good Korean movies to watch."
優點： "The staff was kind and courteous. The meals were delicious. I appreciated the slippers, pillow and blanket. Boarding was very efficient. My trip was very comfortable, especially the leg room. I enjoyed the entertainment, especially the accupressure demonstrations."
缺點： "I can't think of anything I disliked."
優點： "The food was good the staff pleasant and professional, for an airplane seemed to be clean. Everyone has their own personal entertainment screens. Food was pretty decent, better than I have ever had on a domestic US flight. Staff always seemed to appear happy and satisfied with their job/work; service with a smile."
缺點： "I found that unlike my SEA to Seoul flight, the staff on this 9 hour flight only brought drinks around during meal time; or you had to specifically call a staff member to get a drink. I really appreciated the first flight staff that took care to bring drinks around more often without needing to call on them. They seem very stingy with carry on items. Other than that, it was a very pleasant experience."
優點： "Flight is on time. Crew were great and love that they offer free tour when you have long lay over."
優點： "Staff was friendly"
缺點： "The meal selection and seats are not comfortable. It would be nice to have wifi and phone chargers on all flights"
優點： "Excellent customer service"
缺點： "Asiana Airline allowed a drunken passenger sit next to me. Everyone can smell and knew that he is drunken. The 1st thing he did after sitting was drinking alcohol from his pocket. Yes, one of the staff came to him and got the drink from him. But, he talked me for about 4hours nonstop and made me uncomfortable at all. Other passengers around me saw him because he talked too loud. I expected that they would offer me another sit and left him alone. During 10 hrs flight, I had 2 Tylenol capsules because of the smell of the alcohol from him. It was REALLY hard time for me to sit next to him during 10 hrs. DO NOT ALLOW A DRUNKEN PERSON TO GET ON A PLAIN FOR OTHERS."
優點： "Enough space for feet, kind crew members, good food, free alcoholic beverages."
缺點： "Air system got very cold over several hours during the flight. Experienced by myself and my traveling partner. There was also a huge gap of several hours when it seemed no staff came by for drinks, but there might be a chance that I just missed it. Also the display screen kept coming on, alone by just accidentally striking the switches on the armrest when moving. Not the best design, if this keeps happening."
優點： "flights both ways were on time."
缺點： "Had to pick up our own wheel chair at baggage claim instead of at the gate."
"Boarded late. Missed first landing attempt, landed almost an hour late and missed connecting flight."
優點： "The prices were low and the crew was great. A lot of entertainment options, also!"
缺點： "Boarding was rather disorganized"
缺點： "It was a six hour flight. It would have been great if they Offered a second drink."
缺點： "Plane was too hot!! Ac nor working !"
缺點： "I missed boarding by one minute and was told there was nothing they could do. Our connecting flight landed on the other side of the airport and after literally running through DFW, we were told our flight home had already boarded, we arrived at 6:21, flight left at 6:30. American Airlines screwed us again. Just paid $300 for a rental vehicle so I could make it home."
優點： "They held the flight for us."
缺點： "Something to eat"
缺點： "No more comments!"
優點： "the crew"
缺點： "plug ins"
優點： "Leg room"
缺點： "Plane was late for takeoff and we arrived 30 minutes after scheduled time. They didn’t announce a delay or apologize."
優點： "Nicole and I really like the Economy Plus seating with the extra legroom. It is a good compromise between sitting in cramped Economy seating and spending way too much money in Business Class."
缺點： "I wish that the Seattle Tacoma Airport has an Admiral's Club Lounge. Actually, I might as well fess up... I wish that EVERY airport had an Admiral's Club Lounge. I also wish it would be possible to "gift" miles to family members. I would love to have my son and daughter-in-law take advantage of my miles to go on a honeymoon."
優點： "Friendly crew, good food and entertainment."
缺點： "Seat comfort and space aboard."
缺點： "Bigger seats"
缺點： "The flight comfort was very bad. The plane was extremely warm and people we beginning to feel bad. Several mentioned it and asked multiple times to have the the cabin air conditioning turned down"
優點： "The entertainment was good with WiFi that worked well"
缺點： "The flight delay was a hassle especially considering the estimated arrival was almost 1am. No information was provided as to why it was almost an hour late but it made for a super late night. Not to mention the seat was unbearably cramped making for an impossible inflight rest... wait, I just mentioned it"
優點： "Nothing. I missed this flight because of a delay of my flight on Friday."
缺點： "Delayed taking off by 35 mins because of onload slowness and issues. Resulted in landing late in seattle and missed the last transportation option home for the night. Should have had 1.5 hours to make my shuttle. Instead got stuck in my destination airport for the night."
優點： "The attendant in first class was really good at his job. The rest seemed a bit lost"
缺點： "The food. The "lasagna" looked and tasted like it came from chef boyardee can"
優點： "comfortable seats"
優點： "Service was wonderful and flight pretty much smooth for the 6;5 hour ride back to Seattle. I do enjoy taking American Airlines."
缺點： "Had a 350 pound gentleman in the seat in front of me and had he had no idea of how stressed I was when he would try to adjust his to go back further."
優點： "One of the few non-stop flights between Seattle and Philadelphia. Convenient times for my travel needs"
缺點： "There are 9 boarding groups some of which have no one in them. I don't understand why. Seats don't have screens for entertainment so you have to use your own device to. Make sure you have extra batteries since there is no power to charge on board."
優點： "Nothing, this was a miserable flight."
缺點： "Gate at Philadelphia was tiny with not enough space for everyone on the plane, it was a 6 hour flight and no snacks beyond pretzels were available-not even for purchase. I'd just come off an 8 hour international flight where I was provided lunch, ice cream, a pot pie snack and frequent beverage service. Somehow as soon as you are flying domestic on a slightly shorter flight American Airlines thinks its okay to treat customers like garbage-nothing but some sad pretzels and 2 rounds of drink service was provided for a 6 hour flight. The seats were super uncomfortable with no head rest, no personal entertainment devices were provided, and there was no general entertainment for the whole plane-seriously I've never been so bored. I would have fallen asleep from boredom but the seat was too uncomfortable so I couldn't even do that. The plane landed in Seattle but sat without unloading passengers for 20 minutes because the gate crew wasn't ready. We didn't get our checked baggage for over an hour after landing. When asked, customer service reps said that the S gate was far from baggage claim-seriously I'm not sure how that is a reasonable excuse. Other airlines arrive into S gates and have timely baggage claim service. American Airlines has no standard for timely baggage claim service like other airlines (Alaska) so there were no repercussions for such late baggage service. We left the airport with our luggage over 90 minutes after the plane landed. The entire experience is just another example of American Airlines of why the terrorists won't even fly American Airlines. I was seriously disappointed to find out that the British Airways flights we booked were operated by American instead of BA crews. I seriously will never select this option (or fly American) again if I can help it."
優點： "Had row to ourselves."
缺點： "Entertainment arm rest did not work, flight attendants we're not very attentive to used items left on tray s to pick up. Empy cans ad wrapper s say for 3 hours before being picked up. Middle rest room was left very dirty due to bad hygene of passengers."
缺點： "Flight across the US had poor quality meal service, no charging port and no entertainment. Despite paying for an exit seat with more leg room the seat was very narrow and uncomfortable for the long flight."
優點： "Seats in general Economy ended up being fairly comfortable and headrests would bend enough to actually support my head while sleeping. Nice to have granual baggage tracking info in the AA app."
缺點： "Overhead entertainment video quality was horrible. Awful user interface for trying to figure out and use the personal device streaming entertainment. Did not order food on the flight, but options were very limited for a 5.5 hour night-time flight (8p EST -> 11p PST)"
缺點： "Crew told us bulshit story about strong winds, even though flight times were normal. Diverted the flight to DFW, where we stayed for almost 2 hours fo refueling."
缺點： "No outlet and waited idle for a long time before getting to get off plane also had to walk my bag back bc there was no overhead storage space in the bins which prevented me from getting off the plane sooner"
缺點： "The bathroom supplies were not replenished. In fact, the facial tissue was empty at beginning of flight. When the toilet paper ran out, I finally informed the attendant and they fixed everything. It seems that checking on that stuff was not part of their routine."
優點： "The flight crew were amazing!"
缺點： "Gaye agent refused to let me take my medically necessary medical equipment and meds on board. She refused to look at my Dr note that TSA had no problems with after screening. It was humiliating and horrible!! I have a video ad well as statements on the flight from other passengers regarding how she treated me it was horrible!!"
缺點： "No entertainment and no gate printed on my ticket. My flight to Dallas was delayed and I had to waste time figuring out what gate to take a train to."
優點： "Left on time, relatively comfortable considering I had already spent almost 9 hours on a previous flight, landed 30 minutes early"
缺點： "Mixed feelings about the entertainment app, I was pleased that something was available at all, however had the person sitting next to me not mentioned I needed an app to watch the in flight entertainment moments before it would have been too late to use the internet to download it, I would not have been able to use it, unless paying for a limited time package from AA to use the internet to download the app. A better job of advertising of the gogo app is needed more than the booklet in the seat pocket. Also I was only able to watch one movie, after that the system kicked me out saying high usage was making it not work for me. The gate changed a couple of times which had me trawling up and down the H and K concourses, could have done without that after the 9 hour journey I had already taken."
優點： "Comfortable, very friendly helpful staff"
缺點： "Nothing, well I miss the movies shown on their divides rather than my tablet"
優點： "The crew was very friendly with our girls and accommodating with switching around our seats so we could sit together."
缺點： "There weren't any screens, which surprised me since our 3 other flights had them, and we unfortunately didn't have a backup plan. Our kids were disappointed. Also in order to sit with our young children we were only given the option to sit in the very last row that doesn't recline which was difficult seeing as the flight took place in the middle of the night according to our bodies. No actual food was provided despite it being a 6 hour dinner time flight."
優點： "Everything was great, but they didn't serve ANY complementary food on a 5 hour flight. What happened to lunch?"
缺點： "We had too little time to switch flights. We were stressed and had to run a lot in order to make it to required connecting flight"
缺點： "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."
優點： "It was not a full flight, so I was given an aisle instead of a middle seat...for which I was grateful."
缺點： "Flight was 6 hours...almost as much as my previous international flight, yet food and drink was only available for purchase. No entertainment options. Plus, wireless was $21! I needed to work and had to purchase, but that is really quite a rip off compared to other airlines."
優點： "This flight was amazing! The crew was friendly and helped me when I had a panic attack from flying. It was very appreciated"
優點： "It was effortless... easy boarding and accommodating crew. There was a lot of turbulence so only one beverage service and no food. Would rather be safe than have crew injured."
優點： "Entertainment system is good."
缺點： "Flight was over crowded with baggage. Some people were allowed to board with 3 cabin bags and others weren't allowed to bring any on board."
缺點： "Longer flights should have screens in the headrests"
缺點： "I asked the woman at the gate prior to boarding if there were electrical outlets on the plane. She looked it up and said, its an Airbus, yes they have outlets at each seat. I didn't worry too much about charging my devices at my layover because I knew I could charge them on the plane. When I got on it was clear that there was no outlets, no video on the backs of seats, no devices being handed out for purchase. Nothing. I'm definitely used to more updated planes, but I would have been ok without the misinformation. I ended up on a 4 hr flight bored out of my gourd—which could have been avoided."
缺點： "Despite arriving more than an hour ahead of time, I had to wait in a long line to get to the ticket counter and by the time I got there the assistant refused to check my bag. I then had the choice of catching another flight standby, possibly not even arriving on the same day, or changing my ticket for an obscene amount of money. I hope to never deal with AA again."
優點： "seat comfortable enough"
缺點： "unbelievably tightly spaced seats. Incredibly uncomfortable to have knees pushed into seat ahead - - so tight almost impossible to get feet under seat."
缺點： "The captain announced that the flight crew exceeded 9 work hour per day due to the takeoff delay so the passengers were forced to sit and wait in a stuffy stationary aircraft for 2 hours prior to takeoff until a different crew could arrive to service the flight."
缺點： "As it was the continuation of an international flight, I believe I travelers like me deserved to be treated with free food and not just drink and water."
優點： "Chairs were very comfy and wider than some airlines."
缺點： "Crew not overly friendly and not very attentive, and there were lots of empty seats so there wasn't much excuse. Also, I had an issue with the plane. I think no screens on a cross-country flight is not good business. Not everyone is savvy with go-go inflight. And if there are no screens, could there at least be outlets? I was so tired after my Paris flight and wanted to chill with some go-go entertainment, but my battery was low and there were no outlets. I know not all flights can have these luxuries, but if the flight is over five hours, I think it should be better equipped."
優點： "Free beverage"
缺點： "My bag was lost and it still hasn't showed up at the airport. Seems like I would get some kind of credit of some kind for this inconvenience."
優點： "I was upgraded to the comfort economy after waiting 10 hours at DFW for my flight."
缺點： "After being in DFW airport for 10hrs all I wanted to do was watch a movie on board and sleep. Go figure, my TV didn't work. I called the attendant and she said she would reset them. The "resetting process" took a while. She attempted, and the other stewardess did as well. They said that the TV issue that *some* of the people were experiencing wasn't able to be fixed by them and only by the company that provides it's service. So there wasn't anything that could be done. I know that at least the two guys that were traveling next to me had issues with the tv monitors as well. It was just driving it home that I will never fly on American Airlines again. I don't ask for much these days while flying, it's not like it's a luxury anymore. But the saddest part is that customer satisfaction is completely out of the question. Just pay the extra money and fly another airline. -Deidre Fugate"
缺點： "Tight seating"
優點： "Nostalgic plane ride"
缺點： "Use more modern plane for these short trips. No drinks offered due to turbulence. Old Bombardier plane had no way of storing carry-ons other than beneath seat, thus limiting leg space"
缺點： "Connection time in Vancouver is horrible and international transfer process is awful Especially with small children"
優點： "Air Canada is consistently a great overall experience."
缺點： "The food is terrible. It's the worst of any airline I've ever taken."
優點： "Roomier seats overall, the headrest screens and USB ports are great!"
缺點： "We paid extra for seats with more leg room and got the same as everyone else. Why the charge? Our departure was delayed. The plane had some sort of fragrance regularly coming thru the ventilation that irritated my sinuses and made me ill. The water for the only service on the flight (for coach anyway) was warm and tasted odd. Cabin temperature was too warm (multiple logical arguments can be made for cooler temps over warmer)"
優點： "I liked that they served three meals - one hot lunch, one sandwich, and one breakfast. Also that they frequently came through with water refills. Very good entertainment system, although it was off for rebooting for about the first 30 minutes in the air. French red wine blend was excellent. They seem to always have French wines."
缺點： "Attendants restocked the bathrooms, but didn't seem to clean them much (sticky floors - yuk). Wish they had some English newspapers on board to read. The food was only fair."
優點： "Flight was not overbooked Flight left early & arrived early No delays from AC"
優點： "The staff were very friendly and courteous. It was comfortable for a 12 hour journey in a plane. What a difference from their regional staff and service."
缺點： "The food was of course something to be desired."
優點： "My 15 minute nap"
缺點： "The male crew member seemed to be having a rough day."
優點： "The AC in-flight staff are always very nice. It was a pleasant flight"
優點： "The plane was quite new, and that's pretty much it."
缺點： "The food is unsuitable for human consumption and so as some of the crew were unsuitable for the position."
優點： "On-line check-in was available.The process in Taipei to board the flight was good."
缺點： "The attendant’s name is Karen. She first caught my attention was the way she talked to the passengers. She was like a parent or a teacher telling her kids to share but not solving their problem over the head bin. Then before we were landing, the passenger next to me asked for her help to put her bag into the head bin because she’s not tall enough. Karen said she’s doing security check and never came back. I managed to help my neighbor passenger before landing and was very impressed to this flight attendant."
缺點： "smaller aircraft with very limited overhead bag storage. Constantly have to announce volunteers for bag check in. Happen both ways. Atl to Toronto and Toronto to Atl."
優點： "Cadence of service. Amazing plane."
缺點： "No free drinks"
優點： "The fly attendants were very nice. The plane is old. The overhead storage is so small that it was hard to fit in carry on luggage's."
缺點： "Temperature varied widely throughout the flight. Entertainment system down for over an hour. No fresh food left for the back of the plane - Late departure."
缺點： "Employees very poorly trained in dealing with problems. While our flight was okay, the previous flight was overbooked and a number of transferring customers were bumped because their flight was late. I understand this is common practice, but the employees handled it VERY poorly, even yelling at the passengers when they voiced their dismay at what was going to be a very long layover after a very long international flight."
優點： "Friendly crew, good food and comfortable seats"
優點： "Service is good"
缺點： "Film selection is ok."
優點： "Flight attendant was great"
缺點： "Overbooked flight. Only able to board because someone missed flight. Delayed flight by over 30 minutes."
優點： "My group of five arrived to the airport late (one hour before the flight took off), but the crew worked together to quickly process all of us and get us through to ensure that we didn't miss our flight. We really appreciated it!"
缺點： "Flight was about an hour late due to crew problems."
優點： "It was fine. :-)"
優點： "The price was good and connections were well-timed, and my seat-mate was a nice guy!"
缺點： "There was no food on a 5-hr international flight, the video screen didn't work well, and the flight attendant was having a rough day. And we took off at least 30 minutes late due to a couple of technical issues."
優點： "Flight crews were great."
缺點： "Ground crews and Air Canada's booking system caused no end of trouble. Weather started the problem but human error meant an incredibly stressful rebooking, requiring three agents at ticketing plus the IT help desk just to figure out what the agent I had reached over the phone had done. In Quebec City not nearly enough agents to check bags; huge lines, people being shunted to the front so they wouldn't miss their flights."
缺點： "No legroom at all. Try to squeeze far too many passengers."
優點： "Our flight attendant, Sabrina, was fantastic. Quite friendly and helpful. You can tell she loves her job. She patiently answered questions and made the flight really pleasant."
優點： "Crew friendly and helpful. Short flight. Great service (got a soda and pretzels on a 30 minute flight)"
缺點： "Small, worn plane."
優點： "Short flight. Simple. Smooth."
缺點： "There was a short delay because crew was caught up in security."
優點： "It was a very short flight, but with all the weather issues in Seattle at the time, they did everything they could to get us off on time (maybe even early) to avoid air traffic control delays."
優點： "I was really tired and the plane was full but I could nap. Baggage came quickly."
缺點： "No free meal because not technically an international flight I guess."
優點： "We liked the entertainment options and the crews were very friendly."
缺點： "We didn't like not having blankets on the round-trip flights between Seattle and Toronto."
優點： "Not really stands out as a positive."
缺點： "Overall came across as not up to the standards of other carriers."
優點： "Very fast."
優點： "I flew Seattle to Vancouver to Montrail to Nice. Sept 2 2016 on the way home I flew Nice, Frankfort, Calgary to Seattle Sept 12, 2016"
缺點： "Food from McDonalds would have been 10 times better than food they served. I ate only 2 bites and it smelled bad and made me feel nautilus."
優點： "Media and staff very good"
缺點： "Airport was empty, plane was empty. But still had to wait to get on due to filled with people who put suitcases away that sat near front but not first class."
優點： "I liked that I was able to pick my seat. I love the exit row."
缺點： "Being woken up. But it was for a good reason. Personal safety."
缺點： "Air Canada closed the door ten minutes before departure although the knew we were in the terminal trying to get to the gate. Air Canada charged us $315 for a flight two hours later."
缺點： "For the price, the length and the fact that it was an international flight. I would have expected not to be required to paid for luggage and to have some food been provided to us. In particular, after the return flight was delayed considerably due to airplane issues."
優點： "Roomy seats"
缺點： "All the flights left late. Not enough room for carry on luggage. No free booze on International flight"
優點： "Flight was on time.Seats were comfortable with adequate leg room."
缺點： "There was no snack offered, just food for sale, and it was a long flight. Also there were several movies listed in the entertainment guide that were not available on the entertainment system. There were not many movies available at all."
優點： "I enjoyed the selection of movies that they had."
缺點： "Seats are wildly uncomfortable and cramped. I guess that is what you come to expect from flying, but man does it suck. Longer flights, over 4 hours, should include a complimentary snack. It is a long while to go without food, and paying 5 bucks for a small pack of candy is a bit ridiculous."
優點： "Lovely crew."
缺點： "Seating is tight for anyone with long legs over 6 feet tall."
缺點： "Seats did not recline. It was one of the least comfortable flights I've been on in th past few years."
優點： "Their 787 is indeed a dream to fly! The flight felt much shorter than on other airplanes."
缺點： "Their website didn't work for checking in, then their offices were closed most of the time, with no 24 hr support, leaving me high and dry on several occasions when I needed to check in, and when I needed to make a special meal request."
優點： "Always seems to happen with some leg of an Air Canada flight....and they couldn't find my luggage, so delayed my boarding at Customs, too."
"United is my favorite. They are so much better with service and staff and landings. I've been flying with them for over 40 years. The seats are the only thing that could be better by being a little bigger. Otherwise, fantastic flight."
優點： "Everything was great"
缺點： "USB outlets at seats, footrests in first class"
缺點： "Friendlier service."
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
優點： "On time flight"
缺點： "Gate agent at SF was rude and unprofessional. While waiting, gate agent at gate 65, flight 647 started the following, “group 1 boarding, group 2 boarding...everybody, let’s go let’s go”. She went on to call out one, Hispanic customer with limited English, “come here, you can board now”, rude rude."
缺點： "The plane was just too darn hot and the fans were barely working. All of us were melting."
優點： "The crew was amazing and also the space of my seat"
缺點： "Wish they have a portable TV in my seat"
缺點： "Sits not suitable for long distance travel"
缺點： "Seating was brutal. Need to do a better job about being upfront about what you book when you get basic economy. Brutal seating and gouged for baggage"
缺點： "If the power outlet works reliably, it would be much better. The toilet was really small."
缺點： "It's a 6 hour flight and not even a sandwich? Food on boeard is for sale. Same with movies or TV shows."
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "Not a lot to say really from a positive, In Europe if we had to fly over 4 hours the airlines put on larger planes, this plane was small for a 6+ flight"
缺點： "Small plane for a 6+ hour flight, food is . sub standard, if you want to watch the onboard entertainment you need to do so from you phone or Ipad, you need their app installed first and flash player, if not your screwed. They allow you to download their flash player but it does not work."
缺點： "The flight staff was rude, the wrong gas was put in the plane causing a delay, I missed my connection because of this where they wrote it was delayed because "it was snowing in Savannah" which was a blatant lie, but made it so they did not have to help me in any way since their delay was "weather" related. They could not get my to my destination until noon the next day which forced me to buy a new flight on Alaska air. My flight on Alaska was absolutely fantastic and I regret ever buying any United flight and will not in the future."
優點： "On time departure and arrival, friendly staff"
缺點： "Cramped planes with not enough legroom. Poor food options."
優點： "It was a short flight"
缺點： "I didn’t like not having to choose our seat assignments after we booked our flight. I have used Kayak on many occasions and I was able to choose my seat after booking. I was not able to do that after I booked my flight."
優點： "On time"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "I arrived safely."
缺點： "It's a zoo. It's a DIY of checking in and checking your bags in. No staff is around to help. You are on your own. Unorganized."
缺點： "I was not able to sit with my husband and the man next to me drank a a bunch of red wine and the attendant brought him whiskey after that until he passed out with his baby over my lap."
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "This flight was also late, and this was after having to spend the night in the airport"
缺點： "United employees could stand to learn some better customer service. I prefer to fly with other airlines for this very reason."
優點： "The employees"
缺點： "The delay of 3 hours."
缺點： "The Capt. Lying to Us and after 40 minutes sitting on the rap being held. The Captain came on and said the delay was Dorothea baggage boys loading the plane aft heavy and incorrectly loaded they had to totally remove every bag and reload the entire baggage and move most of the bags to a forward compartment . Many passengers wanted off but they crew refused Another reason not to fly United I am cancelling my return flight an returning on another airline! United is e worse airline in business today. Do not book on United Everett Johnson Bellevue, Washington"
優點： "I liked how there were some (very few) staff that were friendly and helpful. They somewhat eased the nightmare a bit"
缺點： "There were so many delays that could've easily been avoided. To make matters worse there were two United attendants at the gate hastling every passenger preboarding. The two women were so rude and confrontational. Then I board the plane that I had to be rebooked on because of the delays I missed my connection .. and didn't even get the seat I chose. A woman sat in my seat and refused to move, leaving me with a middle seat next to a lady who was so mean. She kept making rude comments to me throughout my 5 hour flight, and proceeded to get intoxicated. I didn't get home till almost midnight..when I should've been home by 9."
優點： "Having a flight. United Airlines employee at the help desk was very helpful and found the quickest available flight."
缺點： "Got my ticket. Had to run through the airport because the layover time was too short (as it has been on MANY of my flights with United). Attendant that took my ticket was actually rude to me about having a ticket on the plane. Boarding was disorganized."
缺點： "I was very I'll and could not complete this flight. Was told by airline to call Kayak for changing date of flight for $50 vs $200 they would charge. Ticket was less than $200. I called Kayak. They said sorry it will cost you $200 per airline policy. Either way, this is unacceptable to me. I will stick with Southwest who let's you change flights on all fares if you use it within one year. So since change fee was more than ticket I just ate the cost. Not happy with UNITED or KAYAK. Won't use either one again."
優點： "Crew was new but okay."
缺點： "Flight was delayed by an hour or so. Then had a last minute gate change across the airport from my original gate."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "Roundtrip flight to Seattle with a layover, first flight went without incident, so far so good. On the flight back (during a layover) literaly 5 minutes till boarding the plane, the pilot is ready to go, the people are standing in line, United decides it wont make enough $ on the flight and gives it to an Ontario flight. We are canceled and now have to wait 4 additional hours in the airport. Was told it was air traffic control that messed up, not United, which was not even possible and an obvious untruth. Was offered a complimentary bottle of water for the trouble. Classic united."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "No charging docks on plane as military duffle bag open with clothing hanging out on arrival ~ not sure if anything stolen but the threat is very real and it's unacceptable for military bags to be delivered in that manner"
優點： "We were delayed due to some maintenance issues, but the crew did a great job of keeping us updated on what was happening. Other than that, a normal flight."
優點： "All fights.. On time made it home safely Friendly crew both ways.."
缺點： "Entertainment should be easier to access.. And Free!!"
缺點： "One of the crew members at the gate! I believe her name was Jackie or jaciquiene at SF was the most inconsecrate women I have ever met! She was yelling at me to put my bag in the bag to see if it will fit. She was completely rude and acted like she hated her job! I will NEVER fly with UNITED again! I will be contacting United regarding this issue as well! The other lady at the gate called her led and after that she contacted her supervisor and they also didn't let me on the flight! This was the worst experience I have EVER had! I will NEVER FLY WITH UNITED AGAIN."
優點： "I thought the newer model 737 with the ambient lighting and redesigned overhead compartments gives the plane a less claustrophobic feel. The pilots did a great job navigating through potential turbulence and the flight crew was attentive and on point. A better experience than the crew on the flight from Seattle to Houston four days before. It is my understanding that Continental crews remained intact upon the merge and my assumption was this was a Continental crew versus the United crew that was not as good."
缺點： "The boarding process with the arbitrary assignment of boarding group 5 giving us no chance to bring our one bag on the plane. There is no real enforcement of the carton policies of these airlines which makes it frustrating for those who follow the rule only to be punished and forced to check the bag and go through baggage claim."
優點： "Our names are Steve and Jan Hovde if you have any other questions about our flight concerns. We can be reached by phone at 360-332-8414. We did not call FAA, but still very much a concern. We have flown United other times and many other airlines and many Boeing 737's...we noticed other passengers looking at each other because of the clunking and growling sounds."
缺點： "most important I vowed I would try and call FAA about safety concerns with the plane. Mechanical noises prior to take off , during flight(right fan whine) - could hear it when started engines in SF., Some loud clunking at take off bringing in landing wheels and again letting down for landing in Seattle. When plane came to stop at the gate, again some noises we have never heard before on 737's. Please check out that plane more closely. Part of our concern is that Pilot mentioned before take off that they had problems with scheduled 737 and they needed extra time to locate another 737 that could be used(Why our take off was rescheduled twice and different gate)......it seemed that one that had been mothballed may have been brought out to use......We did mention some of this tactfully to stewardess' standing near exit when we got off the plane(She seemed surprised and wondered what we were talking about. We were so thankful we made it. We just figured that flight crew would be tracking these odd noises and pass along to captain if he couldn't hear."
缺點： "The difference in entertainment options between different United flights is frustrating. Unlike some flights, which offer a bunch of free movies and shows you can watch on your phone or tablet, this flight offered a small selection of movies I could pay $8 for access to, which started at pre-determined times so you might pay for them and not even be able to catch the movie from the beginning. My original flight offered an outlet to charge my phone and a fairly large selection of free movies, so I watched 3 movies and the time went by quickly. My return flight did have an outlet, but I didn't want to pay for a bad selection of movies that I couldn't pause or start from the beginning, so it felt like a much longer flight."
優點： "Mr Anthony Brown, gate crew for United in Chicago remembered that I had asked for an aisle seat and, when one became available, he made sure I got it. I was so grateful for his consideration and professionalism."
缺點： "No entertainment system. Few bathrooms. More cramped."
缺點： "Confusions on dates from Internet. Your site usually sets its own dates without confirming."
優點： "We didn't crash."
缺點： "The United app told us we missed our connection so we had to go stand by on this flight. We later discovered that the original flight was delayed an hour and we could have easily made it. We were told that this fight was overbooked. We almost waited on an even later flight. Luckily we stayed at the gate and found that this flight was in fact only half full. United IT sucks. The entertainment system is horrible. With one exception the FAs were bitter and angry."
優點： "Crew was gracious, helpful, and courteous during a terrible and disruptive ordeal for passengers"
缺點： "Being stuck for nearly an hour sweating on a plane with no AC while mechanics were trouble shooting, only to find out that we had to exit the plane, and that it could not fly. Passengers had no idea what to do - whether another plane would be sent for us, whether United would reimburse our ticket if we arranged another flight on our own, etc. We were left to fend for ourselves. I had a wedding to get to with many pre-wedding events, starting this evening. So, I looked for another flight, found one, booked it, and went to United customer service to request reimbursement for my ticket. I was told that United had just learned that another plane was coming for us and would arrive in 30 minutes, at 8:10. (My original flight had been at 6:35). The other flight I had booked was at 10:30 pm. So, United customer service changed canceled my new booking and put me back to my original flight, now arriving at 8:10 and boarding at 8:50. The plane did arrive, but we did not board until 10:50 pm. My flight left at 11:02 pm. Bottom line is that my flight was delayed 4.5 hours. I missed an important event that I was supposed to host. I missed my only opportunity to see a dear friend (and guest of honor) - this is someone I have not seen in person for ten years and was the guest of honor at tonight's celebration that I was supposed to host and missed. Furthermire, I could not carry on a bag that I have carried on for years, and that would have easiky fit. Having to check my bag left me without my phone charger. Of course, the fact that we were 4.5 hours delayed meant that I ran out of power shortly into our long flight from Washington. to Seattle. And the food was awful - stale nuts, . ;, b:;"
缺點： "The delay ruined our evening and made the expense of a hotel for the night and babysitting moot because we might as well have flown the next morning. So much for seeing friends in Seattle on Thursday night. A 2 hour delay means we just get to sleep in an airport hotel for no reason."
豁免更改費用。 搜尋台北市 臺灣桃園國際機場飛往西雅圖的彈性機票