TPE - LEJ
優點： "Reliable service, clean cabin"
缺點： "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
優點： "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
缺點： "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
優點： "Food, service"
缺點： "The space"
優點： "Crew very attentive but not intrusive. Food very good."
缺點： "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
缺點： "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
優點： "Friendly service and not a super crowded plane."
缺點： "In-seat entertainment was not working for me, and boarding process could be drastically improved."
優點： "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
缺點： "Nothing significant!"
優點： "Ok boarding, plane was new, entertainment system was up to date"
缺點： "Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy."
優點： "Average flight"
缺點： "Seats on this aircraft have very upright seats. Not very comfy"
優點： "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
缺點： "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
缺點： "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."
缺點： "Change the food menu, boring with the same menu"
優點： "Seats with entertainment"
缺點： "Flight way too cold"
優點： "Good boarding, good arrival gate"
缺點： "Old plane, entertainment system is very old and screen bad"
優點： "Perfect timing"
優點： "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
缺點： "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
優點： "Entertainment system ok"
缺點： "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."
優點： "Boarding went smoothly, crew extremely curtious and helpful."
缺點： "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
缺點： "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"
優點： "The crew was great as usual. The food was good"
缺點： "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
優點： "Generally good Flight was operated by Silk Air"
缺點： "Entertainment score is not meaningful because of the short flight time."
缺點： "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."
缺點： "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
優點： "Premium economy was great."
優點： "Service was great on both sectors"
缺點： "Premium economy seat is still not comfortable enough in comparison with economy."
優點： "Couldn't find a problem"
缺點： "Everything was fine."
優點： "The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”"
缺點： "The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!"
優點： "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
缺點： "Need to update the planes.."
優點： "They treated you like you were important and really took care of my every need"
缺點： "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
缺點： "The toilets were a little unsanitary."
優點： "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
優點： "Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water."
缺點： "There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies."
優點： "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
缺點： "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."
優點： "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
缺點： "Absolutely no complaints"
優點： "Brand new aircraft, excellent service and food"
缺點： "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."
優點： "Spacious and clean"
缺點： "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"
優點： "Excellent crew"
缺點： "My seat was very hard"
缺點： "Little or no room in Economy"
優點： "Spacious economy class seating and great service"
優點： "Very good service"
缺點： "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
優點： "Everything from Ticketing, Checking in......"
優點： "Everyone was very attentive and nice. The leg room is decent ."
缺點： "Some of the food didn't taste amazing, would've like maybe a different choice other than salmon or curry pork"
缺點： "Poor service."
缺點： "Everything was good"
優點： "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
缺點： "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."
優點： "Flight arrived on time."
缺點： "Boarding was unnecessarily chaotic."
優點： "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
缺點： "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
缺點： "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"
優點： "Food and plane"
缺點： "IST transit"
優點： "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"
優點： "Food was better"
缺點： "Seating was not tight"
優點： "Everything went well"
優點： "I love the food and the movies"
優點： "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
缺點： "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."
優點： "I love the food❤️"
缺點： "2 hours delayed"
缺點： "I had to rearrange my bags 3-4 times even though I paid $80 additional for extra weight"
優點： "Food and service in business class were splendid."
缺點： "Absolutely nothing!"
優點： "The crew were all very nice and the food was good."
優點： "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
缺點： "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"
優點： "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"
優點： "Full meal and entertainment system even for a shorthaul flight."
缺點： "Tight leg room"
優點： "Food is really decent in economy. Good portions and variety."
缺點： "Leg room seems tight compared to other airlines."
優點： "Food as per.always was.great and choice of entertainment also good."
缺點： "Bording was delayed because of inbound flight delays."
缺點： "Flight arrived 20 mins late. Luckily my connection is 12 hours later"
優點： "Really good food, good movies, overall nice feel."
缺點： "Chairs are a bit tightly packed, but not too bad."
優點： "Nothing. I was so disappointed with the whole experience."
缺點： "Everything. I paid a lot of money for this ticket. When I tried to check in yesterday I was denied. When I called the ticketing office, they explained that everything was fine with the ticket, and I would indeed have a seat, but I would have to go to the airport. I even asked them about the possibility of overbooking but they said that wasn't a risk. (I am Star Gold so I didn't think that was possible.) When at the airport they wouldn't give me a seat and they bumped me leading to many hours of confusion, a connection through Tanzania, and a loss of a night of sleep. And lots of stress. I know they de-prioritized the people who booked on Kayak. This was a miserable experience and unless you do something to fix this I will never use Kayak again."
優點： "On time, friendly, good food"
優點： "Not too long of a flight. Clean toilets and nice smelling soap and lotion. Decent entertainment selection."
優點： "Food and service is excellent. Istanbul lounge is great."
缺點： "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
優點： "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
缺點： "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."
優點： "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
缺點： "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."
缺點： "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"
優點： "Inflight service was good."
缺點： "Seat was a little uncomfy"
優點： "The food was quite good"
缺點： "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."
缺點： "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."
缺點： "I book flights and they toke money and last minute when i went to the airport is not existing at all"
優點： "Nothing. How can anyone overbook a flight and want the passengers to pay the price. Food is horrible. Will never book with this airline again"
缺點： "Everything. Customer service is horrible"
缺點： "Small seats in the economy class"
優點： "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
缺點： "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."
缺點： "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."
缺點： "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."
優點： "No complaints about the plane, staff etc and its probably no worse than any other airline"
缺點： "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"
優點： "Pilot was operating nicely, temperature was acceptable,"
缺點： "Cabin crews should pay more attention to elder people,"
缺點： "I made a mistake in changing of flight dates and within 24 hours I tried to rectify it and I couldn't for some strange reasons, I called for help and they told me they cannot help me cos Turkish airlines have already made the changes... This is so so horrible and am still here in turkey stranded.... Thank you very much for ur services"
優點： "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
缺點： "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."
缺點： "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
缺點： "Food was below expectation No TV or entertainment"
缺點： "The flight was cancelled and I still didnt receice my refund."
優點： "Meal service on a short flight"
缺點： "This was a connection flight to telaviv, but I still had to go through security again. On top of that, once through security there was no food or drinks available while waiting to board."
優點： "Free meal and drinkd"
缺點： "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
缺點： "It was too warm and the seats had very little legroom"
優點： "Crew and efficiency"
缺點： "Too hot in the plain"