TPE - MOB
優點： "Read above"
優點： "We were early. We sat together"
缺點： "Too strict on check in baggage weight"
缺點： "On time departure. A comfortable seat."
缺點： "Sits not suitable for long distance travel"
優點： "Generally flight was ok."
缺點： "Food was not too much. Probably men was hungry, for me it did not taste good."
優點： "great crew, easy flight"
缺點： "Aircon was too cool"
缺點： "Going and coming back was delayed"
優點： "1. Super friendly crew 2. Plenty of space in Economy Plus seats"
缺點： "1. Very average food 2. Continuous problems with the entertainment system during the whole flight"
優點： "Helpful crew and loads of space on bulkhead with bassinet (had to pay extra for the seats though but worth it when travelling with five month old)."
缺點： "Misinformed about luggage being checked all the way to Auckland - like other US airports all luggage must be collected and handed over again for onward journeys. Also travel cot was lost in transit."
優點： "The plane was new"
缺點： "Flight was switched to United airlines so the confirmation number did not work and we could not check in on line. Food was the worst I have had on a flight."
優點： "Clean modern plane"
缺點： "Switched to American airways so the booking reference did not work. Had to call them to get a new reference so I could check in. But could not get boarding pass. Food not too good on the flight."
優點： "The controlled and orderly way when boarding."
缺點： "The staff from the desk was unfriendly. On boarding no one showed you where your seat is located. The food was dreadful. The same aweful pasta meal on the outbound journey was served again. During the flight I was feeling very unwell I asked the flight attendant our axeick bag which she brought, but I was told to go to the toilet. She did not return to enquire after my well being. I was in the toilet for 5 minutes. Very uncaring. The tea was cold when served"
優點： "Comfortable and efficient"
缺點： "No vegan food options left"
優點： "Check in was very good Both Outward and Return flights were on time. Crew very attentive Seating not too bad (if you haven't got long legs)"
缺點： "Food could be a bit more varied - some people don't like pasta and some people don't like chicken - what was left????? Should have different entertainment on different legs of the journey Not really Flight-related but Passport Control in US could do with a review .... waiting a good hour or so - come stations were empty and those that weren't the staff were changing shifts while there was still loads of people to go through - not nice when you have people meeting you."
優點： "Very friendly cabin crew. Sufficient food, quite tasty."
缺點： "Extra charge for spirits. Only beer or wine complimentary. Poor headphones and image quality so overall entertainment mediocre."
優點： "Not much"
缺點： "Cabin AirConditioning fault. Air bridge fault all delayed flights from Fort Lauderdale to San Antonio"
優點： "Not much to like. The flight was okay."
缺點： "Not having free Wi-Fi and sound on the entertainment.I We could have been offered complimentary snacks as well with the beverage."
缺點： "It appears united is unable to fly their planes on times, in particular on the East Coast. We were delayed by 90min on each legs"
優點： "Good trip and on time"
優點： "Landed early"
缺點： "No wifi or substantial snacks/dinner. Paid for bag"
缺點： "Fellow passengers; too many howling kids with clueless parents"
優點： "Not a lot to say really from a positive, In Europe if we had to fly over 4 hours the airlines put on larger planes, this plane was small for a 6+ flight"
缺點： "Small plane for a 6+ hour flight, food is . sub standard, if you want to watch the onboard entertainment you need to do so from you phone or Ipad, you need their app installed first and flash player, if not your screwed. They allow you to download their flash player but it does not work."
優點： "Entertainment and leg room brilliant!"
缺點： "Good was disgusting"
優點： "My husband and i we want to seat next to each other"
缺點： "1) Chicago O'Hare Airport Airline staff very rude. 2) from Los Angeles to Chicago my husband and i are not sitting to each other. My husband is upset. 3) from Chicago to Los Angeles my husband and i are not sitting to each other. It happened again. Very disappointing. We think the airline doing this intentionally."
優點： "Very nice people working and good service."
缺點： "Very cramped with staff who I found overbearing. Not the most pleasant experience."
優點： "No faults"
缺點： "Very pleasant flight"
優點： "Entertainment and the crew"
優點： "Relatively comfortable seat, decent entertainment and nice crew."
缺點： "50 minutes on the tarmac in Newark waiting for the gate."
優點： "bad movie choices"
優點： "Crew were very helpful and flight was direct and on time ( unlike my other UA experience hence I started taking Air New Zealand )."
缺點： "Thought it was Lufthansa. Missed the partwhere it says “operated by”. So it wasnt the flagship Lufthansa aircraft but United Airlines. It was an ok flight with UA. Cant complain. It was a direct flight."
優點： "Clean aircraft good entertainment, cockpit crew polite"
缺點： "The check in staff were unbelievably rude nearly looked and were abrupt and dismissive to a simple question. The cabin crew looked scruffy, and clearly had a lack of pride in their job and presentation. This is the first time I have ever flown United and I must say I would avoid flying with them again if possible, which is a shame and the aircraft and the entertainment on board were good"
優點： "Pleased with all"
優點： "On time"
缺點： "The flight attendants were rude, impatient and generally seemed unhappy to be working on this particular flight."
優點： "Easy check in. Good flight. Good food."
優點： "My television screen in front did not work. There were no images and the sound was very bad. So I could not listen to music either."
缺點： "The airline was generous with luggage allowances."
優點： "The service and convenience was excellent. Straight forward and smooth transition throughout boarding and catching connecting flight"
缺點： "The piece of mind given to me by the staff with baggage and connecting to the other flight"
優點： "The cabin crew weren't charging people for alcohol on the flight"
缺點： "On checking in we had to use a machine to print our boarding passes and take our bags to a bag drop in Newark. The man proceeded to put a large tray on the conveyor belt, swing our bags in the air then smash them down into the tray. This was done to both bags as if we weren't there. Had there been something expensive in there it would have been totally destroyed. He really couldn't have cared less about our bags and their contents. We were talking to a woman on the plane who was telling us that a woman a few rows behind who had a new born baby as was told she would be given a seat with extra legroom had this taken away from her to United could sell the seat to someone paying for it. The chicken and orzo dinner was absolutely revolting. The orzo was so over cooked that it just turned to mush and the chicken really didn't taste like it had ever seen a chicken. All this combined with the issues we had on our flight out show that United are scum and just see you as ££. Sorry I cant be more complementary than that, its just the truth."
缺點： "Seat kicked throughout the flight from behind, screaming child in my ear on the side, constantly declining and inclining chair in front. Melted ice cream and butter. Butter poured onto my lap on opening! Audio didn't work on films. Couldn't store my bag anywhere near my seat Utterly dreadful"
優點： "overall very pleasant and relaxing food good able to sleep due to luckily extra space! very pleased"
優點： "Excellent flight"
缺點： "At check in time being told I needed a eta visa to enter Canada!"
缺點： "Entertainment was awful. You have to watch movies on your phone and then the wifi/app doesn't even work!"
優點： "Great crew."
缺點： "Food quality could be improved upon (less sugar and carbs, more fresh vegetables/fruits)"
優點： "Crew were amazing, so friendly and helpful Entertainment system was so so good Landed early"
缺點： "Overnight wasn't the easiest flight in the seats Serving people coffee when others are probably trying to sleep probably wasn't the wisest idea either Pre flight queue system is just baffling"
優點： "Crew did a great job. Air China had much better food service."
缺點： "Seats two small, not enough room to stretch your legs. Bathroom to small. Designed for people less than 150lbs, and 5'-6" in height Not comfortable for people over 6' tall."