Delayed by 30 min at departure and then delayed in the air from landing for almost an hour
Best best ever love it and would travel with this airline again
I do not like that United Airlines charges you an extra $100 to get seats together. Our family of five was separated on every flight and it was really hard with an eight year old. Will definitely be flying a different airline
優點： "Not so many passengers so we're all spread out and enjoyed the space and privacy. Got free upgrade to Premier Plus."
缺點： "There flight was a bit on the long end (9.5 hours). There was at least one baby crying pretty much most of the flight."
優點： "Seats and layout was updated. More room in economy. Staff was personable 3 bathrooms in economy rather than just 2."
缺點： "Offer dinner service for a six hour flight."
缺點： "main bag (out of 3; 2 made it) left behind"
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
優點： "Crew was amazing, doing a good job keeping everything moving"
缺點： "Food was not good, bland"
缺點： "Sits not suitable for long distance travel"
優點： "The sits are a little stiff and doesn’t tilt back much but for the price I guess it’s what you get"
缺點： "A bigger and better snack would be best"
優點： "Free movies and tv through the app."
缺點： "A charger port and free food and drinks in coach again!!!"
優點： "Service and punctuality"
缺點： "On board entertainment"
缺點： "Delays, seat assignment changed, the food"
優點： "The United stewardess was lovely"
缺點： "The women in the Redmond/Bend security were less than friendly and helpful. In fact she seemed intent on delaying us for no apparent reason."
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "Lots of space"
缺點： "Ground agend kicked over my kid’s milk. Stewardess spilled coke all over my wife’s tray and then spilled red wine all over my arm. Seriously."
優點： "Stewardess was very kind and engaging, even in the middle of the night!"
缺點： "See my comment above. This flight was also delayed."
缺點： "Crew members were pretty loud for an early morning flight as they walked down the aisle. Early morning flights should also have the screens off and if people want them then they can turn it on, instead of the other way around."
缺點： "Big man in a small plane is uncomfortable. Add in a second big man as a seatmate and its even more uncomfortable"
優點： "We upgraded to more leg room since our flight to LA was terrible."
優點： "I am lucky to check-in earlier with United, staffs at counter is very nice and courtesy, he was able to book an earlier flight so I could catch up on time with my scheduled flight to China, I was boarding the United 9:45 but its departure was roughly around 11:15 am"
缺點： "Flight delay that could affect my international flight connection Which I had only 1:05 between flight"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "Besides being tired and walking what felt like 3 miles to new gate I have not issues to report."
缺點： "I chose to fly Southwest on the way back and for less money I received better service. If you find a reasonably priced flight you don't have to worry about paying extra for baggage or stomach during the flight. On the flight home, I realized that they have bigger seats, your bags ( 1 personal, 1 carry-on, and 2 checked bags) are "free" and they give you a little snack to hold you for maybe and hour. Overall I prefer Southwest because of all the benefits you get while flying with them but it doesn't mean I will never fly United again."
缺點： "Not enough leg room"
優點： "Boarding was quick and efficient."
缺點： "It seemed that there was a lack of preparedness before taking off from each stop."
優點： "Nice food, good crew"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "The entire service from boarding to flying was efficient and punctual."
缺點： "The snacks and no beverage, however I understand the flight was super short."
缺點： "I was forced to check my bag because overhead bins were full. Almost missed my train home as a result and would have had to wait another hour for the next one. Had to run to the train once I got off the Air train. Please be more strict with amount of bags people bring on board so there is room for everyone to bring a bag on board!!"
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "There were snacks & water provided."
缺點： "The flight was over 4 hours delayed, and the luggage took a long time to arrive, it was 4am, and then there was a taxi line and there were no taxis available and each one took time for each passenger."
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
缺點： "Multiple delays labeled "operational delays" ended up "canceled due to weather" even though there was no weather anywhere sin the country at the time. Our plan was at the gate from the night before but they just didn't have crew to operate the planes."
優點： "Crew was awesome, flight was half empty, and we arrived 30 minutes early. Couldn't have been better"