過去3天找到最便宜的單程機票是美國航空（NT$19,517） 和 多間航空公司（NT$26,735），最低的來回機票則是美國航空（NT$30,863） 和 多間航空公司（NT$38,108）。
平均來說，從台北市 臺灣桃園國際機場飛往聖荷西，星期二出發最便宜，而星期四出發則最貴；從聖荷西返回台北市 臺灣桃園國際機場，星期二出發最便宜，而星期五出發則最貴。
優點： "Crew was professional and friendly"
缺點： "Continuous improvement"
優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"
優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."
優點： "I was on board with my 4 months old baby. The crew was so kind, they helps me a lot."
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
優點： "Seat in biz on 380 was comfortable. Crew good not great."
缺點： "Food terrible. Seat maintenance not good. Armless and remote didn't work properly. Boarding needed work. No biz priority."
缺點： "Please contact me immediately!"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "even though middle seat, there was enough leg room to rest comfortably."
優點： "While many other airlines are cutting down on their service quality and amount of food on their flights, Japan Airlines has done the reverse: offer excellent food and great service at every tier, including economy. We took a flight from NY to Tokyo and felt like it was one of the best long haul flights we have taken."
優點： "Very helpful staff. Easy check in. Comfortable seats."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
優點： "everything went well. food and service was great."
缺點： "the return flight had a guy next to me that would keep putting his feet in front of me. he would spill over to my side so much. pretty rude person."
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "服務 電影 雪糕"
優點： "Good space between seats. Cleanest of the restroom. Nice crew service"
缺點： "What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey"
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
優點： "JAL has always provided exceptional value for money and top notch service."
缺點： "Have taken several JAL flight the last 1 year and this flight was significantly worse than the last few. Especially the meals."
缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
優點： "Seat width, Crew Service,"
缺點： "Web Site Check in is cumbersome"
優點： "The staff"
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
缺點： "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."
優點： "Clean and nice staff"
缺點： "Seats separated from my friend for 14hrs."
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "Airplane is well kept. Snacks are available near the beverage area."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
優點： "The crew member was excellent and his charisma really made up for any shortcomings this little "puddle jumper" had. He even helped my companion out with some advice for relieving his ear pressure."
優點： "The flight's timing and airports are perfect for a short weekend getaway between Seoul and Tokyo. JAL service is also perfect!"
優點： "I was early to check in . But the check in was slow and I. Had to run to my plane ride .. and had no time to shop"
缺點： "The service was so so and food was lousy"
優點： "It was the best flight and airline I have flew so far. The crew was extremely professional and very helpful, the space between the sits was great and I didn't feel cramped into the sit like on any other airline. Food was excellent also!"
優點： "Staffs areattentive"
缺點： "Chair space so limited"
優點： "Fast boarding and wonderful staff."
缺點： "A small complaint, but the entertainment system in the plane was very old and had poor quality screens."
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
優點： "Crew was friendly. Economy seats were far more generous than AA. Premium Economy was a great value! I will look to travel JAL over AA more in the future."
優點： "The small touches - the hot soup in the middle of the flight was nice and comforting, the crew were exemplary in their hospitality, the seat was easily the most comfortable Economy Class seat I've sat on."
缺點： "The main entree was not very good."
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
優點： "Always on time!"
缺點： "Everything is perfect."
優點： "The service was excellent and the seats were really comfortable"
缺點： "The food choice was a bit poor"
優點： "Good food and excellent service On time"
缺點： "There are not much choices for movies News uses Japanese only"
優點： "The whole Business experience on SQ"
缺點： "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ036, I occupied seat 15 A (mono, aisle-window): I did not understand the reasoning behind this layout: Seat facing straight the front of the aircraft, but not enough space to stretch the legs, and limited height for the footrest, feet getting hurled against a ceiling very quickly, and also footrest only on one side = one foot. The deep cavity, that is probably meant to house the lie-flat disposition, is at a 45° angle with the general direction of the seat. I am 77 and not in any way a contortionist. I decided that the best course of action was to remain seated for the duration of the 14:30 hours, flight without extending my legs. Maybe the crew could have explained how the passenger is supposed to fit into that weird design, but I did not ask, afraid that the demonstration might reawaken chronic shoulder and hip pain. I would be glad to read (not test) how this configuration is supposed to convey the sense of comfort expected from a Business Class ticket. It did nothing of the kind for me."
缺點： "Crew miss my drink"
優點： "Fast boarding. Early arrival. Comfortable seat."
缺點： "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
優點： "Crew were amazing and great entertainment"
缺點： "Boarding could be better"
缺點： "Entertainment and access to Wifi"
優點： "The crew members were really nice and accommodating."
缺點： "Need more entertainment selections."
優點： "Amazing staff and service!"
優點： "Very cramped seats"
優點： "Always love the SIA business product on long haul."
缺點： "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
優點： "Average flight"
缺點： "Seats on this aircraft have very upright seats. Not very comfy"
優點： "crew were very friendly and helpful. flight was one of the best i’ve had"
缺點： "boarding at sydney was very confusing"
優點： "Yes and yes"
缺點： "Not sure because I have never had a better experience."
缺點： "Better food, better selection movies"
缺點： "Reservation online"
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "Dim sum between Hong Kong & Singapore."
缺點： "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."
優點： "Customer service, food, seats"
優點： "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
缺點： "The food was disgraceful, the entertainment, the quality of the movies was poor.."
優點： "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
優點： "The attentiveness of the flight attendants and the new plane."
優點： "The economy section of the upper deck of the A380 is great!"
缺點： "the food was mediocre at best - had to ask for water couple of times"
優點： "Spacious and comfortable bed."
缺點： "The food wasn't that great. Average at best."
優點： "The crew were excellent"
缺點： "I'm 6'2" and the regular economy seats didn't give me enough to leg room"
優點： "Staff worked very hard and were very helpful."
缺點： "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."
優點： "Flight is comfortable, food is nice. Most importantly, the flight was on time."
缺點： "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."
缺點： "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
優點： "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."
優點： "Comfortable seats roomy 30kg allowance good a ttention form staff witohut fussing'"
優點： "Natalie is a friendly cheery diligent flight attendant who needs special mention. (Sigapore to Brusane fight 6.1.18)"
優點： "crews were helpful"
缺點： "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."
優點： "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."
優點： "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"
優點： "I like the personal TV, my foot rest and water holder frequent water serve,"
缺點： "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
優點： "Like the food"
優點： "Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way."
優點： "The hot towels. The meals were good. The entertainment screen was great, and a great selection of movies and TV."
缺點： "Don't change anything!"
缺點： "All good"
缺點： "Old planes and screens."
優點： "The crew is friendly and helpful"
缺點： "Equipment rather poor, screen isn't very clear, hard to read subtitles."
優點： "Sound sleep"
優點： "Great service and very friendly staff."
優點： "clean aircraft and friendly cabin crew"
缺點： "uncomfortable seats, average meals, poor infotainment selection"
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "Polite crew took good care of my needs"
缺點： "Food was really bad could do better . Movies were not as current but a good collection."
優點： "Crew is remarkable"
優點： "The flight experience was pretty great overall.."
缺點： "I didn't like that interacting with their websitewas not very iser friendly or reliable. While most domestic airlines allow you to easuly interact with your itinerary I pretty much had to just show up and hope everything worked out. Also no alerts or other functions."
缺點： "The entertainment was poor"
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
缺點： "Horrible food snd mostly chicken or beef choice no seafood of veggie choice"
缺點： "Food availability a minor challenge but crew handled it very nicely."
優點： "The overall experience was good."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "Thx crew seemed s little slow (almost 2 hours) with getting us dinner for a very late night flight (10:45 pm). It just makes for not very much time to sleep."
優點： "Entertainment system has a great selection, leg space even in economy is big enough."
缺點： "Definitely food, mozarella sandwich was of very poor quality. Also after serving food, it takes them 2 hours to collect trays so you get stuck on your seat and can forget about toilet :("
優點： "cheuk in 快！吾使等太耐！"
優點： "I had a trouble because of crazy guy who sat behind of my seat. But crews didn't try to solve that problem actively. So, I will complaint about the attitudes of crews tomorrow morning."
缺點： "Crews attitude for the problems because of crazy guy of the flight. That was very passive responce. I was very embarrassed and frustrated. Why didn't the crews control and solve that kinds of problem? I don't understand. The crazy guy hits my seat about 4 to 5 times strongly."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Good flight"
缺點： "Crew was not very friendly. Had argument with a old man in the next row over serving glass of water"
缺點： "there is a technical issue with the headset input and thus the entertainment system did not work."
優點： "Very efficient. Fab selection of movies."
缺點： "I am lacto vegetarian but my only option was vegan. Second meal was a banana and some tired bits of pepper and carrot. Surely an airline like Emirates can offer a meat-free option!"
優點： "Crew was fantastic!! Definitely will travel with Emirates again!!"
缺點： "Seats a bit uncomfortable but I know nothing can be done about that, so everything else was great."
優點： "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
缺點： "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."
優點： "Entertainment is good. I like food"
缺點： "Everything is good but boarding stuff needs more improvements."
優點： "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
缺點： "The delay in boarding! It’s hard work when traveling with a toddler."
優點： "Nothing. Bad crew."
缺點： "No option for vegetarian food on the menu. I had booked vegetarian meal option when I booked tickets, but by the time they got to my seat, I was told there is no more veggie meal left.. it happened with both dinner and breakfast. I asked the flight attendant to substitute some fruits for the egg, so that I can eat something. They said at 30000 feet altitude, the options were limited. I told him, so are my options limited, and running out of veggie food is not my problem, when I had booked veggie meal at 30000 feet and a flight duration of 16 hours. The attitude of one flight attendant "Ahmed" was horrible. He was never helpful, mean to passengers and would not offer any solution to any problem... I was travelling with an infant, and he refused to fill a bottle of water to prepare milk, and said that I had to wait until they finished their ongoing service.."
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "they messed up my bag and had to wait 4 hrs at dxb airport to hv them retrieve it"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Crew were efficient and moved things through"
缺點： "Food could be improved as was movie selections"
優點： "The entertainment options were great! And, they have free wine with meals."
缺點： "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat. I couldn't sleep the entire 16 hours more than 30 minutes. I asked for water to take some medicine and was told it was 30 minutes til food service and to wait. It was over 2 hours before they started food service."
缺點： "Wifi kicked me off after not even using my desired amount yet."
優點： "This was our first time flying Emirates and it will not be our last. The staff, service and experience has been very pleasant."
缺點： "Seat a little uncomfortable even with mattress. Food not great."
缺點： "Bad smell - probably somebody had vomited on a previous flight"
優點： "The staff is super friendly and professional."
缺點： "I paid for an assigned window seat (18K) at the front of the plane. However when I arrived to my seat I was told that there is a handicap person in my room and I can't sit there and was offered a seat in the back of the plane. Yes of course I understand and wouldn't want to move a handicap person to get to my seat but at the same time I believe the seat assignment fee which I paid in advance should be refunded."
優點： "Attentive service, had a special treat for me as it was my birthday."
優點： "Very good we appreciate good service and good food"
缺點： "Food was not upto the mark. So many indians travel, do provide proper yummy indian food.!"
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
缺點： "The flight was canceled and the staff had no idea how to rebook."
優點： "Food was ok. Boarding and check in was good too"
缺點： "The crew from kwt to Dubai was so cheap asking if u get a headset we don't hand out one :) funny but cheap..."
優點： "The ground and on-board staff was courteous and efficient. The specious seating and clean men's room were added bonus."
缺點： "Coffee was ok, but could be better."
優點： "Great entertainment options, crew is freindly and helpful. Early Check-in was easy, fast and convenient."
缺點： "Leg space, seat cushion needs to be more- it seems claustrophobic, timings for the flight- need some as a day time flight rather then being up all night, going through the channel of air bus to the flight...."
優點： "Well I arrived at the gate 8 minutes before departure due to a late flight from San Antonio. And no one was there. I watched the plane leave 5 minutes late. The gate attendants were super rude and lazy when they came back up the ramp. I think the walk really took it out of them. There were 10 people who had run from delayed flights just standing there thinking wtf."
缺點： "AA in Phoenix is always a nightmare. They seem to hire lazy people with no idea of customer service"
缺點： "Ramps up to the plane are a challenge for someone with movement problems. They had a mechanical issue that delayed departure for almost an hour for lack of a single screw."
優點： "Pretty efficient for a completely full flight."
優點： "Nothing on this flight was good except for the Captain with constant updates on the never ending delays."
缺點： "This flight was delayed for nearly three hours due to a mechanical problem with the assigned aircraft. We did not get the reason for the delay until nearly 2 hours after the scheduled departure time. Then, when a new plane was assigned. The boarding agents were rude. The flight attendant was rude."
優點： "Got me to my destination"
缺點： "Attendants were less than welcoming with NO sense of humor. I found an empty whiskey container in the area under the seat in front of me. When I jokingly said that I found it empty and could she refill it for me, the attendant went off on me, telling me that she was too busy and couldn’t take it"
優點： "Dear American, stop lying to your passengers stating that the flights are full, when in fact, they are not. Customers are willing to pay for upgrades but you give them no way to do so."
缺點： "A toilet had no water. The internet was not working for the whole flight"
優點： "The tv and drinks"
缺點： "Being told why we’re delayed and then not being kept on board for so long once we arrived late"
缺點： "In a period of 20 minutes in the hour before boarding there were three gate changes. The last one was a change of terminal and gate. You have been doing this for years and you should know how to do this already."
缺點： "Constant delays, wrongful promises of when/how long delays would take"
缺點： "I paid $70 for a seat upgrade, and it showed on my boarding pass as “EXIT” (exit aisle) with 6 inches of extra legroom when I purchased the upgrade in London. By the time I arrived in Dallas, the “EXIT” indicator on my boarding pass disappeared. When I boarded the plane there was no extra legroom and row 16 was not an exit row: rows 14 and 15 were. I endured a less comfortable trip, and now have to go through the pain and effort to get a refund. Good luck to me..."
優點： "Crew was polite, Captain was helpful."
缺點： "Flight was delayed due to mechanical issues."
優點： "Great flight experience overall!"
缺點： "Rushing from gate to gate after sitting on the tarmac for 30 minutes after not having anything to eat on the four hour flight from PHL. Not being able to get anything healthy because the layover was reduced from 40 minutes to 5. GIVE US SOME FOOD DAMMIT!"
缺點： "Confusing in LAX as to where to go for the flight"
優點： "I didnt like anything about it"
缺點： "American knew it had a problem and never resolved it - delaying our flight by minutes every few minutes - we had 38 text messages indicating a change. In addition the crew "aged out" so we had to get a second crew - waited for that. the first plane had a mechanical, the second plane had a mechanical - more lengthy delays then finally the last plane was fine - but was again delayed by yet another hour for a total of 7 hours delay. Our compensation? Non existent."
缺點： "First of all, this flight was not good; that was my rating for the first leg of CLE to DFW. DFW to SJC was a disaster due to weather and multiple equipment changes. Overall the flight was delayed 7 hours, from 4:50pm to 11:40pm. I opted to reschedule for the following morning -- and that flight ended up being delayed for an hour due to equipment changes and mechanical issues. Door-to-door I spent 30 hours getting from CLE to SJC."
優點： "The flight was very short compared with LHR to LAX, so, I don't have much to say about it."
優點： "Staff was great"
優點： "Customer service was friendly"
缺點： "So uncomfortable"
優點： "The customer service!"
缺點： "Eventhough, I have accumulated over 100000 points. I don't get any seat upgrades or gold status!"
優點： "The crew was friendly and the flight was great."
優點： "Everything went smoothly from start to finish. On time departure. We did have to wait for a gate to open up in San Jose. It was a completely full flight."
缺點： "No gate being available upon an on time arrival."
優點： "Staff courtesy."
缺點： "When I started this leg of my trip, I was completely exhausted having been in sitting position for almost 24 hours straight. Airline made no concessions for travelers knowing that some were just doing a simple trip and those others whose journey was very long. Narrow seats added to stress and discomfort. Airline policy seemed to be "Give me the money and I will deliver you safely. Period" Humanity seems to be last on airline list. Traveling is seriously grueling and unpleasant for all those not in First Class."
優點： "People actually boarded by group number"
缺點： "Sitting in premium economy still doesn't giive enough room to spread out papers and get work done. Out of four segments I only got upgraded once despite having 16 upgrades in my account."
優點： "1, Crew are very attentive 2. Great seat"
優點： "The flight boarded really quickly with absolutely excellent service from the flight crew. The pilots and crew were so considerate, and helpful. They totally took care of all of us. From the time I got on to the flight to the time I got off the crew were there to make sure I was taken care of."
優點： "The staff that pushed us thru the ridiculous process of going thru customs , getting our bags checked again & raced us thru to our connecting fight was amazing !!!"
缺點： "Our connecting flight was too close given we were coming back from Mexico& had to go thru customs. The security at customs were so rude to my mother who was in a wheelchair! The customs checking process was a joke! We barely made to our flight running thru that entire airport pushing my mother in a wheelchair. I can't tell you how horrible the experience was for both of us!"
缺點： ""Parked" on tarmac for 25 minutes waiting to leave LAX. Arrived half an hour late"
缺點： "More flight delays..."
缺點： "This flight transfer was totally ridiculous, and required me to exit security, take a bus, get through security again, take another bus, and then wait in a crappy gate with one single terrible food option. Whoever thinks this is a reasonable transfer ought to be subjected to it themselves before booking it for others."
優點： "I had a family member enter the hospital 5 hours before take off. I got a full refund, even though I didn't have trip insurance."
優點： "The plane was brand new and the crew were very nice. Entertainment system was well-done with good selection of movies. Even unedited movies!! Great."
缺點： "The plane was delayed for a half hour before it was marked as "delayed" and then it was delayed another half hour. If I had known it was going to be an hour late I would've been able to eat a proper dinner. They seemed to be out of every normal drink on the drink cart."
優點： "Staff was kind."
優點： "The plane was a newer Boeing 738 plane and has AC power outlet at every seat. However I was not able to use their in-flight movie channel on my tablet since there were too many users."
缺點： "I am an Executive Platinum member and normally should get a meal even in economy. It was not offered on this flight. The crew didn't have a friendly attitude."
優點： "Flight was prompt. Crew was good."
缺點： "Not seated together with my wife. Looked at paying for upgrade, but no seats together."
優點： "Everything went smooth. Staff were professional and friendly"
優點： "The Crew were outstanding and the flights were quiet and smooth. Very comfortable flight!"
缺點： "No issues"
缺點： "THe reading light was broken"
優點： "We boarded on time, we sat in the exit aisle, so we have a little extra room. They offered free movies, which my husband took advantage of. Pleasant flight"
優點： "I had lots of space to my self"
優點： "On time"
缺點： "We were so crowded. No leg room. The lady next to me was too big for her seat so it was hot and sweaty the whole way"
缺點： "airbus A320 doesn't have power ports at seats...."
優點： "Entertainment was not available for the latest Safari browser 10."
優點： "Smooth, quick flight!"
優點： "Again getting moved up to first class"
缺點： "I would have liked to know before I was already seated in Coach."
缺點： "It's not the first time that I was forced to gate check my carry on luggage. They claim that the cabinet in the plan is full while actually there is plenty of spaces for multiple luggages to be there. The crew was rude and refuse to explain it in an acceptable way. When I asked why cant I carry it when there is enough space, she simply says because you just can't. Do you want to take the plan or not! This is unacceptable."
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
優點： "The woman at the counter was helpful and cheerful."
缺點： "The experience was poor due to a flight delay that would have resulted in a missed connection. This resulted in a very negative effect because I won't be able to make an important business meeting."
優點： "Crew was great. Plane was nice."
缺點： "No charger at seat."
優點： "I did not get my luggage in Munich"
缺點： "Sits not suitable for long distance travel"
優點： "Service and punctuality"
缺點： "On board entertainment"
缺點： "Delayed 40 minutes due to delay in inbound aircraft. Slow turning around added a second delay."
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "The entertainment can stream a large library of movies to your device"
缺點： "The sit was so croweded"
優點： "You cannot watch shows or.movis on demand. You can only watch TV movies, commercials and all"
缺點： "We weren't allowed in the Premier Lounge even though we had first class tickets. They said only international passengers."
優點： "On time. Smooth flight. Good food."
缺點： "Late again"
缺點： "VeRy long flight that didn’t need to be as long. Small plane. Hard landing and very quick stop where where everyone screamed."
缺點： "Had to cancel my trip due to family illness. But, not acceptable to United for a refund. And wants to charge me as much as a new ticket to save my ticket. Why penalize me for a sick relative? Unbelievable! And very disappointing."
優點： "On time"
缺點： "Tight seats, boarding process"
缺點： "power plug didn't work"
優點： "Free World Series viewing"
缺點： "No power outlets at seat"
缺點： "I couldn’t pick my seats online. Having to take that extra step at the airport was a hassle. Also we that way I wasn’t guaranteed to be sitting with my husband."
缺點： "I would like to have a response from United Airline , my email address is pamm. strickland @ gmail.com"
優點： "Same as above."
缺點： "Same as above."
缺點： "After the gates closed, an exit light broke and the staff took over an hour to fix it. Flight delayed."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Delayed outbound so I got to CA much later than I needed to be."
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "It was a new plane ...but the same old rules..."
優點： "quick boarding"
缺點： "no outlets!"
優點： "Male flight attendant was so genuinely kind to an elderly couple next to me. Female was nice as well. Seat more comfortable than last flight. Flight on time."
缺點： "Cannot connect to wifi. No entertainment. Need stronger signal. No charging spot for electronic device in my seat."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "Left on time"
缺點： "Crammed unconfortable"
優點： "Staff was wecoming and friendly"
缺點： "Couldn't even access united's flight map without paying for movies. Seats are very small, large neighbor next to me used my armrest the whole flight and generally spilled into my seat."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "The crew were nice"
缺點： "Your entertainment sucks everything cost so much. There is NO leg room. Your planes I think are old needs to be updated."
優點： "great crew great flight and in flight service."
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
缺點： "The only negative was that after waiting to taxi (for almost 10 minutes), we received an announcement that it would be a little longer because they realized that the had yet to re-fuel the plane. That was somewhat alarming."
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "Online confirmation"
缺點： "My seat assignments were changed and we were at the end of the plane next to the bathroom. I know I didn't put those. I don't like the fact that you have to pay for baggage and there is no food provided other than a drink and some really poor substitute even for peanuts. Southwest at least allows you to have a free baggage. It's not the fault of the pilot but it also is very bumpy. The flight crew was fine and it's just the uncomfortable aspects of having my seat assignment changed and the extra charges for anything that makes it comfortable."
豁免更改費用。 搜尋台北市 臺灣桃園國際機場飛往聖荷西的彈性機票