缺點： "Onboarding time"
優點： "The Hanoi airport was great. Had hand sanitization centers and medical staff to monitor people during this corona virus outbreak. The plane was very nice and clean and they did not pass out blankets due to the virus. The crew was very nice and attentive."
缺點： "No help in sorting out visa issue. Flight canceled. Hope they treat me right on rebooking after embassy visit in AM."
優點： "crew were friendly and professional, food was not too bad for aeroplane food."
缺點： "In-flight entertainment"
缺點： "Cabin temperature was too low, and that’s a typical problem when flying Vietnam airlines, they almost freeze you"
優點： "The seats were roomy and comfortable. For airline food, it was actually pretty tasty. The in-flight entertainment was very good. I wish Vietnam Air was available in the States!"
缺點： "No beer or wine served on this international flight."
缺點： "Leg room is short, seats are average. Fine for a short flight."
缺點： "Reservation online"
優點： "We were fed on a two-hour domestic flight. Crew were professional and the plane was nice and clean."
缺點： "Boarding was behind schedule and we arrived slightly late."
優點： "Comfortable seats. Everything was on time. Friendly crew."
優點： "Very professional crew. Plenty of in-flight entertainment options. Food was good."
缺點： "Less magazines in seat pocket (there wasn’t enough room for my own stuff)."
缺點： "Very low weight allowance on checked bag. Attendant made me go take out cash from ATM to pay for extra weight. When I returned, a different attendant told me a cash price twice as much as the first attendant."
優點： "This was a codeshare flight operated by China Airlines. I sat in 69A and had plenty of leg room. The entertainment options were excellent to include the flight map. The map is probably the best one I have come across. The cabin crew provided excellent service and were attentive."
缺點： "The boarding procedure was confusing. Economy was divided between Zones 1 and 2. However, the boarding pass was not clear which zone it was assigned."
優點： "Boarding by rows - great!"
優點： "I only fly Vietnam airlines within Vietnam."
缺點： "Was ok"
缺點： "Toilets need to be cleaned up from time to time during the flight and supply of toilet paper etc... should be at hand. It takes too long to disembark passengers."
缺點： "Flight was delayed for one hour."
缺點： "Plane was hot and stuffy. Temperature varied started out comfortable and got hot and stuffy"
缺點： "Airline assumed that I’m Cambodian, didn’t give me the arrival and customs card while i was asleep. Have to chase people in the terminal where can I get such cards."
缺點： "Hygiene of local passengers"
優點： "New plane, service great, process fine."
缺點： "Plane was delayed 20 minutes for takeoff. Turbulence over HCMC was handled ok."
優點： "on time. no hassles."
優點： "The Premium Economy section is relatively small, and quiet. At check-in, I was attributed a window seat, and the section was fully packed. The company went out of its way to give me an aisle seat. A window seat would have resulted in a badly hurting elbow. The seats in Economy Premium are OK, nice pitch and width : 2+4+2, instead of 3+3+3 in Economy."
缺點： "The seats in Economy Premium have a foot-rest, that is badly designed and badly kept. Nothing to do with the kind they have in Business class. Push the button, it will spring up. This is OK for short people with short legs, like average Vietnamese customers. It is a pain for taller people with longer legs. It takes a lot of strength to push the footrest into its former position. In my seat, two attendants came to my help and could not do it. Something apparently was broken. I spent 13 miserable hours without being able to find a comfortable position for my legs. I strongly suggest to Vietnam Airlines get rid of the footrests altogether, or find an easy-to-manage model."
優點： "In-flight meals for the Asian routes were nice."
缺點： "Flights got a bit delayed, but they mostly arrived on time anyway. Really horrible control over nasty passengers."
優點： "Plane was clean. Staff were pleasant and professional."
缺點： "Flight from TPE to SGN A321 was very comfy able."
優點： "The schedule on time"
缺點： "We could not check in on line . Why? This reason made us have to waited in the long line"
優點： "The food, service in the air, ground service, everything was excellent"
缺點： "The Vietnam airline has little consumer orientation"
優點： "The crew was very attentive and nice"
缺點： "The seats are very close together. It's hard to get comfortable"
優點： "Flight attendants were attentive and served customers with care. The captain gave flight status every half hour"
優點： "Provided food for only a 3 hour flight"
缺點： "Boarding was a bit slow (still arrived on time)"
優點： "The crew was nice, boarding was easy"
缺點： "No entertainment and the business class seat doesn't lay flat all the way."
優點： "Took off on time."
缺點： "Not enough space in business class. Seats are terrible and ergonomically uncomfortable. Not enough choices in papers or entertainment."
優點： "I cancelled this flight and went to Singapore instead on VietJet."
優點： "All traditional amenities like foods and water are provided"
優點： "Small plane and very nice people. Short flight so no food or entertainment to judge. Just hard not to love the Cambodians."
優點： "Great experience. Everyone very helpful."
優點： "Ease of travel was fantastic"
優點： "They deal very well with the handicapped. Very respectful and patient"
優點： "The staff were very nice."
缺點： "I would like a few more western choices of food in the business lounge"
缺點： "Flight attendants were not friendly and courteous. There was not enough blankets for every passengers. Food was a cold sandwich with water, juice or soda only, no alcohol available on the international flight. Overall, I would give this airline a "F" for failing to keep up with the standard of other airlines."
優點： "I am handicapped and the ground and plane staff could not have been more attentive. Unlike other airlines they kept me informed of when I was to board and deplane. The flight is short and food was unnecessary. I think I was the only one one board that did not eat."
缺點： "A good airline that is not confused about their market or customer base. No complaints"
優點： "friendly air crew"
缺點： "limited film and entertainment"
缺點： "Got stuck on the runway for a while"
豁免更改費用。 搜尋台北 臺灣桃園國際機場飛往寮國的彈性機票