過去3天找到最便宜的單程機票是多間航空公司（NT$20,504） 和 土耳其航空（NT$23,792），最低的來回機票則是土耳其航空（NT$43,433） 和 多間航空公司（NT$43,962）。
優點： "The service, foods , sack ,"
優點： "What can I Say. It's Singapore Airlines"
優點： "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
優點： "Very cramped seats"
缺點： "The seat covers looked worn and dirty. Needs an upgrade."
優點： "Crew was attentive and made extra effort to meet special requests from passengers."
優點： "Crew was okay"
缺點： "Did not get the food I chose. Seats were not clean and clumsy"
優點： "crew were very friendly and helpful. flight was one of the best i’ve had"
缺點： "boarding at sydney was very confusing"
優點： "Yes and yes"
缺點： "Not sure because I have never had a better experience."
優點： "Great seats and efficient service all round."
優點： "Efficiency, good."
缺點： "5 crying babies on a red eye. Don’t know if that can be prevented."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
缺點： "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."
優點： "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
缺點： "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
優點： "Crew was very friendly and responsive to my needs. They met it with a smile."
優點： "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
缺點： "Economy is still tightly packed with limited leg room considering the distance traveled."
優點： "Entertainment ok but not newest, boarding smooth, food ok"
缺點： "Long waiting time for baggage, food not exceptional"
優點： "Friendly staff."
缺點： "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."
缺點： "Too much stop over"
優點： "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
缺點： "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."
優點： "Singapore has always been my preferred airline because they give excellent service, excellent food and the crew are very polite. aircraft new and comfortable, I finally had a flatbed"
缺點： "the call button did not work the tray table was almost impossible to pull in and out (BC)"
優點： "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
缺點： "baby crying throughout the flight"
缺點： "Cabin temperature was really hot."
優點： "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
優點： "I was inpressed"
優點： "The seat is good. Entertainment is good."
缺點： "Luggage was damaged. The partner airline was terrible. The crew was chaotic at serving food. A few has really bad attitude."
優點： "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"
優點： "The seats are very comfortable. There was ample entertainment."
缺點： "No complaints at all. They are very professional and I would chose them again."
優點： "Crew members were very friendly n helpful."
優點： "This time I made the mistake of flying with my kids (4 and 6). The flight or them was last minute (booked less than 8 hours before take off) so there were no pre-planned kids meals etc. The in cabin team were awesome! They made sure they go a choice of meals, that they had things to do, that they were enjoying the flights. This on top of the usual awesome that they have."
缺點： "It's still in Huston. Flying economy isn't the same as flying business but my bank account says I need the cheaper option. Can we please move this flight to DFW instead? :-)"
優點： "I’ve flown with a lot of airlines in every class. This was an economy class flight and still the food was better than I’ve received in business class on American. The seat was comfortable, the entertainment options varied and extensive and the cabin team were amazing. They clean the bathrooms between uses. Seriously how do other airlines still exist?"
缺點： "No free upgrade? ;-). But that’s unreasonable. I love this airline having not flown with them for 4 years I don’t understand why!"
優點： "friendly staff top Service top Inflight"
缺點： "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
優點： "Food was delicious!"
優點： "Comfort Great book the cook meal choices Restful Attentive service"
缺點： "What’s there not to like about SQ"
缺點： "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"
優點： "I ordered a Indian vegeterian meal. It was very good. I feel bad about all the playin cups, and garbage that gets wasted. Please recycle everything."
缺點： "The plane was very cold. A lot of movies were offered but I couldn't find anything I wanted to watch."
優點： "The hot towels twice during the flight was great"
缺點： "Really just the food"
優點： "The hot towels. The meals were good. The entertainment screen was great, and a great selection of movies and TV."
缺點： "Don't change anything!"
優點： "Crew, plane, punctuality"
缺點： "Put some natural spray in the washroom for guests to kill their odor. I was the lucky one sitting outside the washrooms."
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "Food, entertainment, cleanliness of the restrooms"
缺點： "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."
優點： "Everything is excellent!"
優點： "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
優點： "Good seats, personal TV with movies and good shows. They gave us socks, blamkets, pillows headphones, etc."
缺點： "The crew was chronically rude to me. They would skip me when handing out beverages to everyone. I was lied to and passed down the beaurocracy over issues with my Stopover Holiday packages. They lost my bags. In Hong kong, I was told the designated smoking area in the terminal was close and the steward encouraged me to go...I almost missed the flight even though I didn't even make it to where she directed me. It was not close, she was a liar. They lost my bags. They kept calling me sir despite my corrections and obvious female anatomy. They had no remorse or apologies for their errors"
優點： "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
缺點： "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."
缺點： "old facilities"
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
優點： "Crew was very nice and helpful"
缺點： "Boarding with Nigerians is always difficult"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "Solid flight. Emirates always delivers. Nice snack meal on 60 minute flight."
優點： "The crew helped us move into a row that had an extra seat thus making the journey for us and our neighbours comfortable."
缺點： "More food service would be helpful. There were limited snacks(mostly containing chocolate or candy - which I did not prefer) and only bananas as fruit. Could have used oranges or apples for the kids."
優點： "Upgraded to first class!"
優點： "Crew was great"
缺點： "Not enough room for baggage"
優點： "cheuk in 快！吾使等太耐！"
優點： "Good like always"
缺點： "All perfect"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Comfort level was below expected for Emirates today, because the flight was very packed. I didn’t get the ability to choose or change my seat while checking in online and checking in at the counter and was not able to change out of a middle seat. We also took off 1hr + after the original departure time."
缺點： "Not sure why I wasn’t able to change my seat during check-in, this is usually standard. Other than that, the flight was fine."
優點： "Comfortable seats, good entertainment and nice crew. The flight was good so I could sleep from time to time."
缺點： "The flight was supposed to have one stop in Dubai. But the return route was changed so we had 2 stops, one in Dubai and another one in New York with long hours until the next connection. I arrived in Seattle a day later which made me lose a working day."
優點： "Comfortable seats, enough space for legs, helpful crew, We were offered a voucher to stay in a hotel close to the airport to get a few hours of sleep or relaxation. The voucher included lunch and dinner with good food.."
缺點： "I didn't like the long delay to stay in the airport on hard chairs before leaving Cape Town. The delay affected all the other connections with long periods of stay in the airports. The whole flight was rough, being shaken all the time."
缺點： "I thought I had paid for window seats."
優點： "In flight crew were pleasant"
缺點： "I was made to pay excess luggage because my carry-on was 1kg overweight. I was very depressed because of this treatment and the ground crew in Lagos were abusive when I complained and they threatened me that I would miss my flight if I didn't comply"
優點： "Emirates flight was fine. Problem was booking a South African Airways codebase flight on Kayak. Neither SAA or Emerates were able to look up our booking reference and so we did not get seat assignments until the airport."
缺點： "Codebase flights and no one looking as us as customers."
優點： "A380! Overall is good. I liked a bag of accessories including eye mask and socks."
缺點： "In flight food in Arabic style, my brother didn't like much of that styled food. But I'm OK with it. They provided light meal ( "pide" lamb/veggie filled bread or choice of fruit). The veggie pide was a bit weird. But overall, the food was not so bad."
缺點： "Flight from Chennai was delayed. So had a mad rush to catch the connecting flight to Seattle"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
優點： "Nothing very hard to like anything. When traveling in disconfort"
缺點： "The seat I was given. I should have been given the option to select a seat when my money was taken"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "The service, the food and the comfort, as well as the entertainment are the best."
優點： "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."
缺點： "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."
優點： "Great service, good meal and outstanding entertainment channels"
缺點： "No critical comments to be offered"
缺點： "It's was only the passngers who requested they offer them to provide mattress to their seats"
優點： "The Airbus was quiet and comfortable."
缺點： "Layovers in Dubai can often be pretty hefty. Why print a menu? It's a waste of money and paper."
優點： "Not much."
缺點： "- Seats in bad shape - Dirty bathrooms. Ran out of soap and other supplies and did not refill - Horrible food - Cabin crew was not friendly"
優點： "Plenty of room even in economy. Good food for a plane. Very friendly"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "The flight crew we're fine and helpful if you needed something."
缺點： "The TV for my seat would cut out when the person in front of me reclined. The charging plug also didn't work."
缺點： "The flight was delayed"
優點： "- Attentive to infant needs"
優點： "The roomy seat and extra leg room are very nice. Very friendly crew, they made travelling with children a lot easier. Like them."
缺點： "The food is not as good as expected I actually did not eat the food, it was just not good."
缺點： "Cannot choose seats without paying a fee which is ridiculous. There is no way to get a window seat on the plane. I have never travelling on a non window seat in my 20 years of flying until this time."
優點： "the movies"
缺點： "it was a delay on the way to dubai one hour and on the way back to kuwait 45 min"
優點： "overall I was comfortable. My food was good."
優點： "Nice flight"
優點： "Comfort, friendly crew, excellent service. Good food"
優點： "Space and the fact that everything worked. Food was excellant."
缺點： "I always like Emirates."
缺點： "THe Entertainment system did not work. which meant no tv, info or seat adjustment. this was in First Class. horrible"
"Boarding was straightforward in IST, but security was strict (everyone's passport, boarding pass, and Covid tests were checked and re-checked 3 times within about 40 ft by 3 different sets of TK employees), with a final carry-on bag check with bomb nitrates swab for every passenger. And that was before boarding passes were scanned to step onto the plane. I first flew Turkish Airlines in 2005 and was extremely impressed. (The strict security process for flying to the US was much the same then as now, when they flew from the old Istanbul airport.) I have flown TK several times since and seen improvement, but not at the rate of its competitors, especially in the region. However, for my last trip (with a long leg between IST and LAX) they were half the price of other flagship carriers. Food quality, quantity and variety have declined, although that may be due to Covid restrictions. The lavatories remained clean but at least one ran out of TP & all other paper supplies half way to LAX. A couple of passengers (in economy, with me) took to using the business class lavatories and got into a dispute (real shouting match) with the flight attendants about it. (The passengers were in the wrong and escalating with unreasonable demands, but one flight attendant let his temper get the better of him. I didn't count but it seemed that there were fewer flight attendants on duty, with one being a fully robed "hygiene officer".) They did take Covid seriously, and distributed hygiene kits with masks, wipes, etc. to every passenger. If transiting through Istanbul before a long flight leg, consider using the airport hotel (YotelAir) within the terminal for international transfers (behind security). Reserve a room, as it was booked out when I last flew through. Otherwise, there are few places to sit down or rest once through to the International Transfers area."
缺點： "Everything was great, service was awesome! Thanks to everyone!"
優點： "All what you think :)"
缺點： "The place's we are sitting can be better"
優點： "The Turkish crew is very attentive and nice."
缺點： "Turkish airlines is perennially late. I’ve either missed my connection or had to run to my gate every single time I’ve flown internationally with them. This seems to be pretty well known among the travelers that use them often."
優點： "The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals."
缺點： "The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor."
優點： "second time my flight was delayed for no apparent reason"
優點： "It was calm"
缺點： "Maybe in first class"
優點： "Check in staff was very nice Crew on board not so professional Food was ok"
缺點： "Seats not comfortable Limited movie selection Flight connection time too long"
優點： "The service was excellent, staff helpful and understanding."
缺點： "No business class priority boarding, no assistance available with transfer."
優點： "The service onboard the flight was good as usual. Nice and attentive crew, and tasty food as well."
缺點： "Boarding took too long. The ground crew had all the passengers line up in front of the gate, and wait for about 30 minutes before we were allowed to board. No explanations were given for the delay. The entertainment service needs updating. There didn't seem to be a lot of new movies from the last time time I flew the airline over two months ago."
缺點： "Huge delay on the flight + no power for part of the waiting in the field + very bad information in the airport about where to find the gate Overall a terrible flight experience"
優點： "The food was excellent!"
缺點： "The website had lots of glitches and made it difficult to check-in."
優點： "Food and entertainment was great"
缺點： "I booked a place in advance, but the place was changed because I did not check in 24 hours before the flight. And I got a place near the restroom. It was terrible!!!! it was impossible to sleep and eat normally. And the smell of the restroom all the way. Very upset."
優點： "great service"
優點： "Friendly crew, entertainment system"
缺點： "No air or ventilation on the flight. I took four flights on this trip and all were hot and uncomfortable. Space was very tight. I’m not very tall, yet I was struggling to get comfortable or even eat in the small space of my seat."
優點： "Crew and in flight meal and refreshment services were great."
優點： "Fast boarding and well maintained airplane"
缺點： "Flight attendants could check on passengers more often. They seemed to just serve the standard drinks/meals and then disappear."
優點： "again crue was best"
缺點： "boarding gate was Mile away , you need Taxi to get there, whats wrong"
優點： "I sat in coach but was treated like I was in first class. Hot towels. Entrees were very excellent. The food was above what I expected coach meals to be from my experiences flying different carriers to over 8 different countries. The customer service was amazing! The lady flight attendant for my section was very attentive and friendly. When I came out of the bathroom, I accidentally interrupted one male flight attendant from doing his job, he politely gestured which reassured me that he would be right with me when he was done with what he was doing. I asked him if they had any heartburn or antiacids available which they didn't. These 2 interactions with the flight attendants made the flight very enjoyable."
缺點： "I was in couch and in the middle seat. I usually get the aisle or window so it was a hard adjustment to sleep in the middle seat because I didn't have leg room and couldn't lean my body against anything so I had to shift often to avoid my bottom from feeling numb."
優點： "The food was impeccable- would compete favorably against Etihad, Singapore, Cathay or Emirates Courteous crew who would be the very best with some more training in making customers feel special. Excellent business cabin"
缺點： "Slightly edgy crew"
優點： "The food on board was better than average."
缺點： "The whole operation was shabbily done. Because of a Turkish airlines' flight delay, we wouldn't be able to make our connecting flight to Venice from Istanbul. So the agents booked me and my traveling companions on DIFFERENT flights the next day, long after we had paid to be getting to Venice. It took a long time and a lot of work on my part to get our tickets corrected to all be on the same flight, and the whole thing was very unprofessional. The lower price for Turkish airlines is not worth it when you have to spend an entire day of your vacation sitting in the Turkish Airlines airport hotel because Turkish Airlines can't properly get you to your destination on time."
缺點： "poor to non existence service in economy class. all crew up front with zero crew In back."
優點： "Nice crew. Boarding and deplane was fairly easy and quick."
缺點： "Seats in coach are quite close and became worse when people reclined."
優點： "Enjoyed the long flight with warm hospitality"
優點： "Excellent service, nice and friendly crew"
缺點： "seats are too narrow and no space for long legs"
優點： "LOVED the attention that was given to passengers that wanted/needed rest."
缺點： "Looked into purchasing 1st class because flight was 10hrs & it was insanely expensive. The poor peoples cusions need some up dating, they are uncomfortable & worn."
優點： "The crew were amazing.. very helpful and accommodating! The food was also 5 stars, and the entertainment was great! Enjoyed every minute of it!"
缺點： "Boarding was not really done according to groups A, B, etc, but it was only a small holdup.. really nothing much at all :) Comfort was great, although a little more leg room might have been nice. But again, not a really big deal!"
優點： "I really enjoyed the service! The crew was great! Everything I needed they attended to with outstanding service. At first I was skeptical about using Turkish Airlines, afterwards I would definitely fly with them again no question. The only thing I would say was bad about the trip was the guy that got me sick haha but that wasn't Turkish Airlines fault. Thank you Turkish Airlines! Ashtiano Reinaldo"
缺點： "I honestly can't point anything out."
缺點： "Had to cancel due tp safety situation in Turkey (bombings, Dept of State warning). I had flight insurance but Kayak did not refund a dime."
優點： "Good food, on time, comfterbal"
缺點： "Takes rime till theyl take your food plat"
優點： "The food.."
缺點： "That the anytime snacks that was offered was not available for passengers"
優點： "Food, boarding"
缺點： "Leg room was limited"
優點： "Good Food, Comfortable Seats & Good Entertainment Options"
優點： "Everything, Turkish is great."
優點： "Excellent service, excellent food, very friendly crew"
缺點： "no subtitles on English language movies, which means I could not understand half of the dialogues because of the noise and poor sound quality. It would be very nice to always have English subtitles on all English-language movies."
優點： "Food was excellent. And I love the care packages!"
優點： "Crew is very flexible and accomodating to individual needs Food is good compared to other airlines Entertainment is programme is good"
缺點： "Toilettes were a bit messy, already after 2 hours. The screen of the entertainment programme is too busy to find things"
優點： "Included meal and entertainment"
缺點： "AC only on for takeoff and landing. Not much water so became very dehydrated and overly warm."
優點： "Waiting half and one hours before fly out from airport, because the fly road is busy for landing."
優點： "Organized boarding relatively on time take-off. Clean lavatories."
缺點： "The seating arrangements were awrful. The flight was not full passengers flying solo, like myself, could have benefitted from better seating arrangements. for example some passengers had an entire row of seats to themselves while people like me were stuck next to a window seat with a talkative passenger for 11 hours"
優點： "Entertainment choices were great, entertainment available at seat back was excellent."
缺點： "By the time they reached my row (37), they had run out of lemonade, chicken dinner, and even customs card. That was poor stocking. The service was mediocre at best. When I asked for beer and a cup of water, the female flight attendant ignored my request and just gave me water. Chicken entree had run out. When I pointed out that I do not eat beef, I was given a half-eaten special-order vegetarian tray: the salad, dessert, bread were all missing. I had to ask again for the rest of the contents of the tray and the male flight attendant was none too happy. So much so that, come breakfast time, he deliberately skipped serving me breakfast - he served the people on both my sides, and just walked away without so much as an explanation. That is rude and obnoxious behavior not becoming of anyone in the service profession."
優點： "I love the comfort and hospitality offered by the Turkish"
優點： "Food and service was great. Got a bit sick on plane and staff was very helpful until I was better."
優點： "Plane had more food space than the previous one"
缺點： "They always ran out of food options."
優點： "Private TVs and lots of movies! :-)"
缺點： "Little leg room and food was not good"
優點： "Great Cabin Service, Great Food, timely arrival and departures."
缺點： "Ground Staff Service in Mumbai airport. Could improve a lot. Specially compared to ground staff service in Toronto & Istanbul airports. On all flights legroom was kind of limited in the Coach seats."
優點： "three seats for myself no security check between flights"
缺點： "interruption of sleep because of meals -serving earlier dinner and later snack would have been more restful"
缺點： "The fact that they were not helpful to my dad"
優點： "Nice attendants"
缺點： "Small plane"
優點： "Seat very v=comfotable"
優點： "The entertainment options are good as well as free messaging on wifi"
缺點： "The boarding was late, the take off was late (weather), then arriving in rdu was delayed because the bridge was broken. All around, I’ve had better experiences but I’ve had much worse on SW."
缺點： "There should not be a pay wall around the internet in today's day and age"
缺點： "Very good"
優點： "Fast/ efficient"
缺點： "The little plane is always brutal. I'm not a small guy and sat next to an offensive lineman. It was tight for sure!"
優點： "Crew was attentive and accommodating."
缺點： "Gates switched 3 times and all bags had to be checked because of a small aging plane."
缺點： "The flight scheduled was 1 hour 30 minutes late"
優點： "Actually leaving the airport after 2 hours late was the best part."
缺點： "Not be hours late. And then when you finally land have to wait longer for an open gate cause they're doing work on the other ones. A lot of poor planning on this trip. Very disappointed in this experience cause I love to fly."
缺點： "Flight was delayed out of the gate from ATL. No one was available for at least 15 minutes to move the jetway to let us off the plane when we arrived in RDU."
優點： "Crew was great. Paris to RDU flight is very convenient. Fair summer pricing overall for our special itinerary. Beverages, snacks on international flight were great."
缺點： "Specialty food requested - reduced sugar because there is just too much sugar in airline food generally. Pretty awful. Some kind of (I think) pickled cabbage and carrots slaw was inedible. Plain yogurt was awful, needed something! Nuts, just a little bit of dried fruit would help."
優點： "They didn’t want to help"
缺點： "They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home."
優點： "Everything about delta"
優點： "yes crew were very good"
缺點： "Value for the price."
缺點： "The crew"
缺點： "Please reduce your delays - again we took off with more than an hour delay and by definition you are responsible of that disagreement, you are the company I am paying for the service...."
優點： "Boarding process was smooth."
缺點： "In flight service was disappointing."
優點： "Smooth flight."
缺點： "Tight seat. Small space."
優點： "Good service this morning"
缺點： "All good"
優點： "Very good check in and customs, etc at both airports especially RDU."
缺點： "Only fair to good in flight service."
優點： "Crew was great"
缺點： "Absolutely no entertainment for a flight that had way more people than my first one. Food options were horrible!"
優點： "chwcking in was very easy."
缺點： "No in board beverages. On flight from RDU to PHL beverages were served."
缺點： "Having to go through Kayak wasn’t helpful. I wasn’t kept informed of the flight and getting to my flight schedule was difficult. Going through the website was also frustrating and confirming flights was difficult."
優點： "The crew was nice and did the best they could"
缺點： "The flight was late, extremely turbulent, and was spent mostly under 10k feet, so wifi was available for only a very short time"
優點： "Crews were great."
缺點： "Flight delays coming and going. Happens a lot with Delta."
優點： "The check-in agent was very nice and patient"
缺點： "Our flight kept on getting delays, we were seated separated, a kid was hitting my seat during the whole flight even after skiing the mother to stop her child, not sure what is the solution there but I would suggest that in your announcements in the beginning you could mention a rule of respect to others like in the movies a little subtle regulation about other passengers space respect."
優點： "Plane was on time."
缺點： "My seat assignment was in the last row of the plan when the plane was not full"
優點： "The woman who helped us at the desk by the gate was possibly the single most helpful, kind Delta employee I’ve ever met. She wheeled me down the jetway and upgraded our seats. I wish I knew her name. She has very curly dark blonde hair and is petite."
缺點： "My seat was in the last row on an MD88 where the engines are in the tail fin. Felt like I had a washing machine with a bag of rocks in it next to my head the whole flight. The intercom system also had a gnarly hum/screech when the attendants we're talking so you could barely hear them."
優點： "Everything was delightful on Delta’s side. Very comfortable. Great service."
缺點： "Why do parents with infants choose to sit in First Class. Crying babies are not appreciated when I’ve paid a lot of money for a First Class experience. The parents in the sears behind me had a child who cried & cried. It was a real spoiler for me. I enjoyed eveeeythinf about the First Class experience except that."
優點： "see aqbove"
缺點： "see above"
優點： "On time departure and arrival"
缺點： "We landed at 2:14 p.m. but did not get our luggage until 3:38 p.m., with "priority" because we were traveling business class. Dozens of bags that were not "priority" preceded ours."
優點： "The air staff were very nice and attentive. Menu choices were varied and reasonably priced."
缺點： "The microphones didn't work well and hearing the staff was difficult. I saw several load before their zone was called with nothing said to them. When I paid to upgrade zones that is very annoying. Please quit shrinking the passenger seat size."
優點： "Friendly staff, good service in First Class. Had the side with only one seat -- nice to have no neighbors."
缺點： "The flight was delayed just as we were about to board at 5:30. There was a mechanical problem and we were changed to another plane and another gate, which was supposed to take off at 6:30. It was boarded and ready to go around 7:00. Then....we taxied down the runway only to stop because of a situation on THIS plane (a light that did not go off). It was fixed pretty quickly and meanwhile a rep. from Delta boarded the plane, apologizing for our inconvenience and handed out Jolly Ranchers. REALLY? After that, she and the flight attendants did give us a free drink/headset coupon. That would have been nice but it expires Dec. 2017 and the flight attendant stopped serving drinks about half way down the aisle because the flight was so short. The coupon will be of no use to me. I finally got to Raleigh about 9:30...I booked the flight so I wouldn't have to drive at night.. Sigh....Delta used to be my favorite airline."
優點： "I would like more detail about traveling companions displayed."
優點： "Got there before ETA"
缺點： "Concourse was VERY FAR away and trains were not running☹️"
缺點： "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
優點： "Staff were great.. landed smoothly"
優點： "Wheeler chair service is available"
缺點： "Gate changed in the last minute and non-English speaking wheeler chair customer (my 89 years old mother) was left at the old gate by their wheeler chair services and no agent at the gate knew about her. Both round trip flights! This is totally NOT acceptable. She could have been lost and with no ability to help herself and miss the flights. It was lucky that she found Chinese speaking customers to help her."
優點： "Whereas our flight out from Raleigh to JFK where everything that could possibly go wrong did(late crew, boarding computer problem, mechanical issues with the plane, gate problems, missed connection) this last leg of our trip back was flawless. Everything was on time, and the crew was friendly and attentive. We had exit row seats so the leg room for this 90 minute flight was great compared to our first part (London-Atlanta)"
優點： "Flight attendant had nice attitude."
缺點： "I asked for an aisle seat to provide relief to my right leg. I was given an aisle on my left. This was compounded by sitting next to a man so large that part of my space was taken, and this was Delta Comfort. Had I been given the requested seat, I would not have the sore neck and back I now have from leaning for 2 hours."
優點： "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
缺點： "After reading the good things, you need more bad?"
優點： "The crew was great and nice. Very professional and clearly made safety number one."
缺點： "We had an issue with the rudder that led to an aborted take off. Then when we finally got to RDU the ground crew was not available to marshal the plane in."
缺點： "If you have to swap out planes, do it at night, not the morning of the flight! And tell the customers in advance, so they can get some sleep instead of hurrying to the airport for an "on time" flight that couldn't be flown because of an equipment problem."
優點： "Crew aware of my children's nut allergy and chose not to serve"
缺點： "Coffee horrible"
優點： "absolutely nothing"
缺點： "no food while waiting flight cancelled and no vendors open in the airport, stood in line for 4 hours only to be told no flights available, wasn't asked if they could feed me, put me up in a hotel, absolutely no compensation for me not being able to see my son graduate in the Air Force."
優點： "Delta crews are the best in the US, very competent and they know how to take care of you."
缺點： "Flight delays. And their lousy air miles program which has become very difficult to redeem for travel. Sky miles has become very terrible. Planning to switch my loyalty program"
優點： "Fell asleep"
優點： "The crew was friendly and helpful"
缺點： "The flight was not socially distanced"
缺點： "The flight was not socially distanced"
優點： "Everything was how should be"
缺點： "I like how you are now."
缺點： "Major turbulence made the flight miserable"
缺點： "Sit with my actually girlfriend that I bought tickets with"
缺點： "Flight status"
優點： "Short flight. Great helpers with my mom!"
缺點： "My tv didn’t work my WiFi didn’t work and no beverage service"
優點： "Crew, clean toilets, quality of food/beverages served, punctuality (arrived early), entertainment"
缺點： "Cold temp/a bit cramped in economy, plane landing was rough!"
缺點： "The flight was delayed for over 2 hours because of a reported maintenance issue with the aircraft but was originally delayed because of not having flight attendants available. When the flight attendants did finally arrive they all had an attitude of wishing to be anywhere but on this flight. The lead flight attendant even got into a verbal altercation with the gate agent demanding help getting people's bags into the overhead compartment because she was "injured" & not supposed to be at work. All in all a quite dissatisfying experience but not an uncommon one with this airline & this airport. I will use both only when I have absolutely no other options."
優點： "It was a red-eye flight and the crew kept the lighting low and the cabin quiet."
缺點： "More snack variety than pretzel nibbles."
優點： "Nice gate agent was holding the plane for some of us who were running from International connections"
缺點： "Wish the plane was a little cooler while passengers were boarding"
優點： "Nothing n"
缺點： "Again - door broken on connecting flight as was the first leg. American needs to better maintain their planes. This is ridiculous"
缺點： "delayed and lost luggage! thanks"
優點： "Quick flight with no delays"
缺點： "Cramped seating."
缺點： "Horrible food"
優點： "I like the fact that I made it to Raleigh on time to make my connection"
缺點： "the fee should be more clearly explained for example many times you offer flights that have two connections or more to get a seat assignment on each connection you are required to pay unless you want to wait until the last minute also with this ticket you have to board last on the plane when you board last on the plane chances are there will be no place for your carry-on bags so I don't understand why this type of fair you promote because it's useless"
缺點： "Entirely too crowded."
缺點： "Least favorite leg of the trip. The seats were super tight with very little room. The crew was the least friendly I have met. The food was the least pleasing I have ever had."
優點： "Good food service and friendly crew. No waits in line for bathrooms."
缺點： "That my bag was overweight and I would have to get out of line and go to another section of the airport to rearrange my luggage, which would make it too time consuming. Had no choice but had to pay the steep charge!"
優點： "Finnair uses the American Airlines flight for this destination. Non-stop flight Raleigh to Heathrow (round trip).. Fantastic, on time and comfortable aircraft."
缺點： "It would have been easier to book our seat assignments if Fdfinnair had directed us to contact American Airlines directly to get seat assignments. Could not pre-select through Finnair. If you did not want the meat meal the vegetarian meals on both flights included mushrooms...not into fungi."
優點： "nothing was exceptional"
缺點： "Not the airlines fault but we had a long delay because of weather"
優點： "Flight was delayed slightly, but pilot made up most of the time in the air. Everyone was polite and flight was totally uneventful."
缺點： "Seat headrest was weird. Made flight slightly uncomfortable."
優點： "Nice comfy plane, reasonably quick boarding"
缺點： "Philly’s airport sucks Half the mens’ bathroom stalls don’t work, doors weren’t closing, in multiple bathrooms!! The crew could have been a bit more attentive to picking up or collecting trash, but otherwise I liked them fine."
缺點： "I had already landed late from Budapest, and therefore missed my connecting flight to Raleigh, so I was put on a different flight to Raleigh via Philadelphia. Only, my new flight from London was delayed by one hour, causing me to land late in Philadelphia, and miss my new connecting flight to Raleigh. I was put on a different flight, but there was no seat for me, so I ended up being stuck at the airport overnight. All these in one day!"
優點： "The flight was smooth and quick."
缺點： "My departure changed three times, The first change was an 82-minute delay, then a 2-hour delay, then a 30-minute delay. Overall, the final departure as only 30 minutes after my initially scheduled departure, but it caused a lot of frustration."
缺點： "Plane not ready to go because of missing trash bags"
優點： "Good flight. Fairly comfortable flight. Attendants Were friendly and helpful."
缺點： "The movie was mediocre. Biscuit cookie was tasteless. Would prefer peanuts or pretzels."
優點： "Landed on time. AA is mostly on or before schedule. Definitely like that part. Smooth flying as well."
缺點： "No interactions with the crew this time. Boarding is okay."
優點： "Flt on time. Arrived on time"
缺點： "A young child screemed constantly. Not sure how you would address. Have had kids so been there"
優點： "Crew was friendly and boarding was smooth"
缺點： "Plane took off a little late but not enough to mess up my plans"
缺點： "The airline "randomly" selected me for extra security. Even though I have TSA pre-check I was jostled around, sent to multiple security lines without any reasoning and the local Chicago TSA and airport staff didn't seem to know what to do. Once it was figured out I was subjected to what was essentially a cavity search. Again I HAVE TSA-pre-check but apparently that means nothing if an airline flags you. It was an extremely upsetting experience but you were in a situation of either agree to the invasive search or get stranded over 1000 miles from home. I will NEVER fly Iberia again after a cancelled flight and being stranded in the wrong country on the way to my vacation and the horrible security experience on the way back. I seriously may never go to Chicago either after seeing the complete lack of organization and traumatizing personal invasion. I fly a lot for work and have never had such a horrible experience. I would really like to know how many terrorists are caught with these invasive searches and would love to know the justification for sticking your hands inside someone's pants and grabbing their privates after they have already gone through a metal detector AND the body scanner. Especially for someone who has already passed a federal background check to obtain pre-check status. Absolutely ridiculous."
優點： "on time"
缺點： "very cold"
缺點： "When I finally got a seat on the plane, it was fine. The lady at the counter was very helpful!! She helped me get on a flight since LATAM had changed my flight until the next day."
優點： "We were able to be put in an exit row which was great - especially since my husband and I are very tall and it was a cross-country flight."
缺點： "I find it ridiculous that on a cross-country flight they can't even offer pretzels or peanuts. There was NOTHING!!!! I have been on short hops on other airlines and you get something."
優點： "- Departure and arrival ahead of schedule - Great entertainment system and choices"
缺點： "- Rather uncomfortable seats and minimal leg room for a 5'11'' / 180 lbs passenger - Flight attendants were superficial (continuously overlooked / ignored me on the service cycles), I was seated on the window."
優點： "Flight was on time and service was good"
優點： "Sat in the exit, very nice and comfortable Crew was very well dressed and polite"
缺點： "Boarding was very disorganized Flight was almost an hour late After getting on the plane, there was at least another 20 minute delay"
缺點： "Someone had been sick on the plane. They cleaned it up but it still had a pretty decent residual odor to bear in an hour plus long flight."
優點： "It served the function of crossing the ocean. The crew was kind."
缺點： "The airplane was outdated. It did not have personal entertainment suites at each seat. I haven't flown across the ocean without being able to choose my own movie in 3 years. Also, because of the outdated entertainment suite, the headphone jack is located in the armrest to the side instead of in the seat back in front of you. This caused me to bend my 3.5mm headphone connection at one point while I was moving my leg, because the connection jack is located below thigh level. The temperature was unbearable, and could not be controlled by the flight crew. Dressed for winter weather and roasted for the entire flight. I actually was dehydrated when we landed because I was sweating for 7 hours crossing the ocean."
缺點： "They squeezed me into a new plane after saying there was absolutely no way for me to get home... hmm."
優點： "I was able to fall asleep and we didn't have to wait at the dock very long. Arrived on time and no delays."
缺點： "They flight attendant I had who took my drink order seemed distracted and basically threw my pretzels down on my tray table."
缺點： "AA was slow to act or communicate and was half hearted in their attempt to make up for the cancelled flight"
優點： "No delays, speedy boarding and off boarding."
缺點： "Nothing..it was great."
缺點： "huge delay 7 hours??????????????? I ended up sleeping the rest of the night in the airport"
優點： "That I made it alive."
缺點： "I lost my keys and not one single person has contacted me about my lost set of keys, even when I left my contact info with them."