過去3天找到最便宜的單程機票是土耳其航空（NT$14,631） 和 阿聯酋航空（NT$15,903），最低的來回機票則是阿聯酋航空（NT$25,085） 和 新加坡航空（NT$25,887）。
缺點： "A comfort kit on a ultra long haul flight goes a long way"
優點： "Flexible seating due to only very few passengers. On time departure and arrival"
優點： "Crew were amazing and great entertainment"
缺點： "Boarding could be better"
優點： "I like the crew members"
缺點： "Entertainment selection and food could be better"
優點： "Great foods and services"
缺點： "The plane needs upgrade business class seats"
優點： "Comfort n clean"
優點： "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "Excellent service, made a very long flight very pleasant and enjoyable."
優點： "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."
優點： "The Staff was very friendly."
優點： "The lunch and dinner menu was excellent"
缺點： "more bathrooms."
缺點： "Cabin temperature too cool"
優點： "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
缺點： "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."
優點： "Nice and attentive crew"
缺點： "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"
缺點： "Outdated Cabin Fit Out"
優點： "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
優點： "Everything from Ticketing, Checking in......"
缺點： "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."
缺點： "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"
優點： "The staff were so friendly and helpful."
缺點： "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"
缺點： "There was not much leg room in the seatings"
缺點： "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
優點： "It was good"
優點： "fast crew service friendly staffs. clean toilet"
缺點： "everything was good"
優點： "Was very old plane but was good"
缺點： "Food and crew was well"
優點： "friendly staff top Service top Inflight"
缺點： "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
優點： "Excellent entertainment system even in economy with many movies including recent releases. Staff were friendly and efficient."
缺點： "Economy seating is very tight for someone who is tall -- very little legroom. Food in economy was OK."
優點： "Overall experience and wonderful crew"
缺點： "Nothing really."
缺點： "I purchased this ticket without realizing that the law stipulated 6-month validity remaining on one's US passport to enter singapore. The Singapore Airways website does not state this anywhere, and it was not until I arrived at the airport that I was informed that I wouldn't be able to check in, but nor could I refund or transfer the ticket. The booker should be obliged, when one enters the passport information upon purchasing the ticket, to make note if the passport expiration time is not valid for the flight. Spent $600+ on the flight, and the customer service person I spoke to from the airport was very abrasive and not interested in helping me figure out an alternative."
優點： "Helpful crew. Full food service!"
缺點： "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."
優點： "Crew was overall friendly"
缺點： "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"
優點： "Helpful staff and a comfortable trip. A plus all the way around"
優點： "The service, seats, food, drinks and bed!"
優點： "Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok."
缺點： "I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time."
優點： "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
優點： "Staff was the best, always smiling and going beyond expectations to assure you enjoy your flight and I certainly did. Take off was a breeze. Landing a little bumpy but nothing to cry about. I will fly Singapore whenever possible from now on."
缺點： "There was nothing that I didn't like."
優點： "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "I always felt attended to, great customer service, clean and best bang for your buck"
優點： "Second bag was four foot bronze statue, no problem or extra cost"
優點： "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
優點： "Almost everything"
缺點： "The leg rests didn't have enough room to be useful. I'm only 5'10", which is average, not tall, so they should have had more legroom."
優點： "Great service, great experience."
缺點： "I liked it all."
優點： "Aircraft was OK."
缺點： "Cabin crew service can definitely be better. Should offer more snacks for long flights."
優點： "Great food and fantastic service"
缺點： "Needs more legroom"
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
優點： "Friendly crew"
缺點： "It was okay"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Yes comfortable flight"
缺點： "Toilets to be checked for cleanliness more frequently."
缺點： "Complete overhaul of all your crews and workers in different airports except the airport workers in America. They were nice and cautious. My overall experience was awful"
缺點： "The seat recliners didn't work for 3 of our seats. The buttons were so hard and were not functional. 2 of the crew members were NOT welcoming while others were. Not expected from Emirates."
優點： "cheuk in 快！吾使等太耐！"
缺點： "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"
優點： "Smooth flight"
缺點： "I wished I was in business class..."
優點： "Great service and attitudes by staff."
優點： "Direct flight"
缺點： "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."
缺點： "Because my husband and I couldn't complete the online check in, we ended up sitting on different ends of the plane."
優點： "I love everything about Emirates."
優點： "I had a trouble because of crazy guy who sat behind of my seat. But crews didn't try to solve that problem actively. So, I will complaint about the attitudes of crews tomorrow morning."
缺點： "Crews attitude for the problems because of crazy guy of the flight. That was very passive responce. I was very embarrassed and frustrated. Why didn't the crews control and solve that kinds of problem? I don't understand. The crazy guy hits my seat about 4 to 5 times strongly."
優點： "Landed safely"
缺點： "Screen didn’t always work"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Nice flight sttendents"
缺點： "Seats too small"
缺點： "Had "summon the crew" light on for 40 minutes, no one showed up"
優點： "Efficient and good actually good for airline food"
缺點： "Electronic equipment a bit out dated and below standard"
缺點： "Delays boarding meant we were almost 30 mins late arriving in Wellington. Cramped seats on Qantas 737 plane"
優點： "Good leg room"
缺點： "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."
優點： "Food and service"
缺點： "Boarding in Dubai was not according to zones and it was crowded"
優點： "Crew was friendly, food was good and entertainment great. Space between front row seats in economy class was good."
缺點： "all good."
優點： "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
缺點： "Just the coffee was terrible lol,"
優點： "Just superb. Even got a meal on a 40 minute flight!"
缺點： "Long bus ride to the aircraft - thought we were driving to Muscat!"
優點： "Smooth ride. Great food."
缺點： "Slow boarding started later than expected"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "E v e r y t h i n g ..... I understand now why they are the number ONE airlines in service. We travel enough to see the BIG difference. Thumbs up. Please don't change !!!!"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "There were not proper announcements for delay of flight. Flight moved from gate while overheads bins doors were still open, lots of passengers were still standing, walking in the aisles. Even though I told Steward not to wake me for the meals but still I was woken up 3 times for two serving of meals."
缺點： "This seemed far different from emirate flights that I'm used to. Over the years their service has decreased but the 1 meal and sub-par snack I got for an 8.5hr flight was poor, likened to a budget airline. This is the second flight recently I've been on that the drinks come so long after the meal you don't even get to enjoy your cola with the meal. The first food cart should have colas if there won't be another cart to come along until 30+ minutes later. I also expected Emirates to provide an eye patch, an 8 hr+ flight in the night time hours in worthy of an eyepatch. Budget airlines do not provide this, but I expected Emirates to. Lastly, I don't think it's necessary to hand out a menu indicating there is something to look forward to when the food is of quite poor standards for Emirates, standard for all other airlines. Maybe the Durban to Dubai route stocks he flights with less experienced crew, this is the impression I got; a much less refined group of people on the plane."
優點： "The flight attendants were very cheerful. There was a good variety of movies and other entertainment."
缺點： "The issue is the electronics ban which is not the fault of Emirates. An extra bottle of wine was requested after dinner which never arrived. During boarding, it was difficult to know which group was boarding when."
優點： "Emirates flight was amazing"
缺點： "Bug in Kayak app cost me £60 through the flight not being confirmed and having to rebook. Be vary wary of the Kayak app."
缺點： "Food baf"
缺點： "Not very enjoyable especially your cabin crew was not courteous"
優點： "The staff, food, everything! Best flight and airline ever"
優點： "They still catch my attention, and while traveling with them I continue to enjoy this airline."
缺點： "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"
優點： "Same excellent service and quality as the flight from Boston to Dubai. Flight was on time. Everything went very smoothly."
缺點： "The passenger next to me had a bad cough during the whole flight. Wish I could have moved."
優點： "I liked the professionalism each staff displayed at every interaction, and the genuine friendly demeanor as well. Staff appeared to truly like being service providers. From the very beginning of the flight when I was delayed in getting on board due to my poor orientation in the early morning staff was very courteous"
缺點： "There is nothing I have to report negatively. I flew for a 32 hour period from Windhoek to Ft. Lauderdale and arrived feeling refreshed. As we say in Kentucky. I was "fat and happy.""
缺點： "Rude and racist cabin crew!"
優點： "No sops followed"
缺點： "Food is really bad and they never even bother checking with any one same burger which is cold dry"
優點： "Baggage policy and amenities on board as well as the Istanbul airport as a connector."
優點： "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
缺點： "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"
優點： "The staff the staff the staff. They made the trip so enjoyable. The A330-300 aircraft was smooth and silent. Very impressed"
缺點： "The seats in business class were not as soft as they could be but very impressed overall and good value for the cost of the business class ticket"
優點： "Not much"
缺點： "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."
優點： "Liked that they moved me to a better seat - was sitting next to a cranky old Turkish man - who complained every time we brushed his legs getting into our seats- he refused to stand to let us into our seats- I said this is not gonna work and they found me a great seat with some normal passengers."
缺點： "Food was just ok, plus it’s a longer trip - I understand they kill the lights to let people sleep but offering more drinks - soda and water would b nice - rather than having to go to back and beg- they know who is awake and watching movies - b nice to ask."
缺點： "This flight seems to be overbooked a lot! Why does Turkish Airlines let this happen so often? Had the same situation on my way to Istanbul. It just takes sooo much time and everything will be delayed and people get angry all along...."
優點： "Lounge in istanbul is probably the best I have ever experienced worldwide"
缺點： "Chaotic boarding with no priority system and allow too many cabin luggage that it was difficult to put my own little computer bag. Movies selection can be improved"
優點： "The service, the food. The staff is very friendly and helpful."
缺點： "Options for vegetarians were not really good."
優點： "Always excellent"
優點： "First leg (Mia to Instanbul) crew was excellent!"
缺點： "second leg (Istanbul to Johannesburg) crew were rude!!!"
優點： "Professional and friendly staff. Excellent film selection."
缺點： "Not enough security staff at Istanbuñ and no one from the airline to assist. The queues were too long at security so I had to run to make my flight. Lots of other people had the same trouble and I believe my cousin missed her connection."
優點： "crew was excellent."
缺點： "internet should be free, not wine. cabin temperature erratic and cannot adjust individual air flow. seat space is small. Pity the window seat occupant who cannot go to WC, blocked by two other sleeping passengers on a 12 hour flight."
優點： "Service, food, staff—all excellent!"
缺點： "The cabins on both flights were too warm."
優點： "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
缺點： "Very disorganized the gate checking, staff ne d hospitality training . You ESP not have time for your queries and concerns . They are always in a hurry to finish talkign to you . Poor hygiene. The bathrooms are very dirty and has nomjand soap to wash your hands . Male staff in board come across unpolite. ingelt inwelcomed by the male flight attendant port side at the back.?"
優點： "Great crew and food"
缺點： "Seat comfort/space"
優點： "Boarding process was smooth"
缺點： "Crew was unfriendly"
優點： "Good entertainment system with lots of options."
缺點： "The plane was uncomfortably warm throughout the (long!) flight, which made it difficult to get any rest."
優點： "THis reflect in particular the flight from Boston to Instanbul, a long flight. I could see any movie (great selection) and had two full meals as well nice staff. I appreciate this in particular that many airlines cut on these cost/ anemities. Thank you"
缺點： "Not much!!"
優點： "Too many check points at boarding and big lines at transfer"
缺點： "Food, service and very mean crew."
缺點： "Customs in Skopje"
優點： "Entertainment selection was ok."
缺點： "Seats some of the smallest. Staff inattentive. Pressed the attendant button 4 times. Every time ignored. Food provided was not what was on the menu provided. Boarding was a disaster. Over an hour in a terminal with lacking a/c. I want to say it was worth the price, but no. Was the worse flight I have ever been on."
優點： "The entertainment and accommodations were superb. I appreciate all the things they think of to make you comfortable. The seats were a bit hard but they reclined nicely."
缺點： "The first delay during my trip was due to an emergency but my layover was delayed again. I'm not sure if this is an outlier event or if this is a pattern."
優點： "I am not blaming the airline at all for these inconveniences."
缺點： "NOTE: THIS IS NOT A CRITIC OF THE AIRLINE Having personally experienced the latest in the consequences of travel related rules mandated by US public officials, I am yet again left wondering if they, and their families, go through these rules that they impose on the general public. Or if they just breeze into their private airport wings and planes. I doubt they take off shoes, belts, and such, or go through irradiated machines. But going through about 3 extra layers of security while transiting is a bit much. Not to mention the extra hours spent relinquishing and reclaiming laptops etc. Frankly, non of these acts makes anything safer. It is akin to the permanently parked police vehicle on the Brooklyn Bridge in NYC since 9-11. What is that supposed to deter?"
優點： "Having every single person I spoke with pass me on to another party. Apparently customer complaints is really no one's job. They're extremely motivated to have you find someone else to correct your problem. Rest assured it is "your problem" I was told quite explicitly that my missed connection flight and lost luggage was not their problem."
缺點： "They lost my luggage. Couldn't even tell me when my bag was checked despite the scan tag they attached to my boarding pass when they weighed it and checked it in back in New York. They legitimately had no idea if my bag ever left the United States. It took 3 days to locate my baggage while I was trying to celebrate my anniversary with my wife in Athens. being without your luggage for half a week in a foreign country is not even remotely fun. I had to wait around missing tours and reservations trying to find our luggage most of our first 48 hours in Greece. After giving up on getting our stuff we had to waste a chunk of time shopping to replace our clothing and toiletries. Despite having purchased the travel insurance I'm still fighting a month after our trip ended to be reimbursed for the clothes we had to buy just to begin our vacation. Again they continue to stonewall by transferring our complaint calls endlessly and forwarding our emails with "new" case numbers each time. Basically what this accomplishes is they can't ever find the case number they updated it to and insist that the prior case number is listed as resolved. Since they say it's resolved there is nothing anyone can do to help. Not sure if I'll ever get any satisfaction out of this debacle."
優點： "Food and service were fine, plenty of movie choices on the screen, nice goody bag with slippers, ear plugs, eye mask, etc . . ."
缺點： "Turkish Airlines website is the worst I've ever used. Embarrassingly bad, really."
優點： "Getting off that awful plane"
缺點： "Everything else. Wish there was a way to give zero stars. These people lost my luggage, were at least 30 minutes late for each of 5 flights on this trip and that includes the one that I was forced to take after this flight took off late and after landing they couldn't find a parking spot for their plane at the largest airport in their home country. Obviously I missed my connecting flight back to JFK. I was stranded in Istanbul overnight and forced to buy a temporary visa just to go to the hotel they offered for causing we to miss my connecting flight. What legitimate airline is so disorganized they can't figure out how take off on time, to de-board passengers, and park their planes at their main airport?"
優點： "In flight entertainment was great. The crew were very courteous."
缺點： "It was so hot, nearly unbearable. Not sure why, maybe a one time thing, but definitely very irritating. The food was mediocre at best. As well, the tray of food kept sliding off the retractable table. Seats were pretty cramped."
優點： "Outstanding service Excellent food Adequate entertainment Seat recline was good for economy"
缺點： "For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process"
缺點： "Asked for a refund, Turkey is a hot spot for terrorism and Americans have been evacuated from this country. Airline would not refund or let me change names on my tickets. I will never deal with this airline again."
優點： "I eventually arrived at the destination."
缺點： "Difficult to communicate with cabin crew due to lack of English. Flight was delayed by 1 hour. General atmosphere on plane was chaotic I think due to the small plane and length of flight as large numbers of people needed to use toilets."
優點： "Not trying to be flattering here but it really is a good airline."
缺點： "First the flight was delayed 2 hours and then we sat on the plane for 7 hours before take-off, while the crew took care of several issues. Ridiculous. Should have made us wait at the airport gate so we could have eaten proper food and had wifi."
優點： "The variety of films on show was decent"
缺點： "The crew skipped our aisle whilst delivering the toiletry bags, some announcements were made purely in Turkish without regard to English passengers. The boarding gate from Istanbul was opened much later than the advertised times."
優點： "Other than the late departure, everything else was excellent."
缺點： "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"
優點： "The best flight ever!"
優點： "Istanbul airport was very crowded and bathroom were not clean"
優點： "excellent food, service"
優點： "Liked the food and service"
優點： "The food was very good. The movie selection was outstanding"
優點： "Very professional, clean and excellent service, I will flight with them again"
缺點： "My seat was terribly uncomfortable. The airplane temprature was really low that it made me so sick. I had a missing luggage where i did not hear any updates from Turkish Airlines for 5 days. I ALWAYS fly Turkish Airline internationally when going to Turkey. But after my last experience, i am not so sure"
優點： "Loved the leg room and movie/live TV selection"
缺點： "Crew not very friendly"
缺點： "I had no (NO) room between my knees and the seat in front of me. I'm a 5'10" woman - I can only imagine what a man over 6' must experience. The lines were chaotic, people pushing from behind to get into position in a line that wouldn't be moving anytime soon anyway."
優點： "Nice goody bags and special treatment for the kids, and thoughtful that they brought kid-friendly headphones. All the comforts the airlines used to give for free are still there on Turkish, with no extra charges for food/checked bags, etc. Great food, they got our special vegetarian meals correct (as opposed to a big hassle on another airline). Very comfortable flight."
缺點： "Connecting flight did not have my luggage from previous flight."
優點： "Professional crew. Good simple check in."
缺點： "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
優點： "Usual faultless KLM experience"
優點： "Comfortable seat, great crew."
缺點： "Flight delayed, no USB port and no entertainment"
優點： "Just as I expected. And I made my last connection easily."
優點： "Crew helpful. Food good."
缺點： "Better range of movies please"
優點： "Great crew, comfortable seating with enough leg room."
缺點： "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
優點： "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
缺點： "Food quality was not so good."
缺點： "Too hot inside the aircraft"
優點： "Friendly crew, upgraded seat was worthwhile"
缺點： "More snacks in between meals,"
缺點： "They left my bag off the plane. Ridiculous."
缺點： "This was just a short commuter flight from Lyon to Amsterdam for connection."
優點： "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
缺點： "We had 4 hour delay causing a stop over at 3am. So yeah"
缺點： "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
優點： "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
缺點： "If I knew how to recline my seat earlier. I did try several times"
優點： "Nice seats. Only seats with a row of 2, which is what I wanted,"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "Lost all our bags so couldn’t ski"
缺點： "Need more leg room!!! Larger meals needed."
缺點： "Larger meals."
優點： "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
缺點： "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
缺點： "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
優點： "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
缺點： "Boarding could be better"
優點： "short, sweet and to the point. 1+ hour flight is usually an easy hop."
優點： "Light snack and complementary wine"
優點： "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
缺點： "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
優點： "The service"
缺點： "The seats"
優點： "Very friendly onboard personnel - I really had kind of homy feeling."
缺點： "Our lougage did not arrive"
優點： "The crew was efficient. Flight left on time. Food and wine served."
缺點： "No entertainment."
優點： "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
缺點： "The movie options, as well as music and TV options were limited. There were no electrical outlets."
缺點： "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
優點： "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
缺點： "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
優點： "Food and staff behaviour"
優點： "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
優點： "Good service onboard, good food. On time."
缺點： "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
優點： "Bording was good and general flight ok"
缺點： "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
缺點： "Headset jack only worked if the headset plug was in EXACTLY the right spot."
缺點： "KLM crews look unhappy with their work. Everything they do is a favor not duty."
優點： "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
優點： "quick and relaxed"
優點： "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
缺點： "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
優點： "great choice of entertainment content, friendly crew"
優點： "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
優點： "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
缺點： "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
缺點： "seats on Jet air flight are very uncomfortable"