優點： "Crew was fantastic."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "the noodle snack and food was good"
缺點： "more leg room would be nice on a long flight"
缺點： "Delayed too much except that, everything was good"
優點： "When do you need help they always happy Helping"
缺點： "The best"
優點： "Very good"
缺點： "Very good"
缺點： "Don't delay"
缺點： "Seat was very uncomfortably"
優點： "Crew, food, entertainment were all very nice. 5 out 5."
缺點： "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
缺點： "short hall business class not comfortable - flight delayed as usual"
缺點： "Everything compared to Emirates or Etihad"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "The crew was readily available and was able to assist with everything needed"
缺點： "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."
優點： "The crew was so polite and kind!"
缺點： "I had no problems"
優點： "The food was great on Cathay Pacific and the flight was comfortable"
缺點： "Should serve more food"
優點： "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."
優點： "Smooth boarding"
缺點： "Air hostess did not offer hot drinks"
缺點： "The crew service very lack"
優點： "早餐是粥 很棒"
優點： "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
缺點： "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
優點： "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
缺點： "Older entertainment system but not a big issue on a short flight."
優點： "Everything. Great staff, punctual departing yimes, good communications. I have taken many airlines and this is the best if not one of the best. Keep up the great work. Only suggestion I would say is showing what types of foods offered as special meals, menu i mean."
缺點： "couldnt find anything to complain about"
優點： "Overalll the flight was okay and the company crew is very helpful!"
缺點： "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"
優點： "The Stewardesses were very polite"
優點： "Entertainment options were good, too bad my system want working right"
缺點： "My entertainment system was very jerky, as if I was streaming on a uggling show internet connection, so couldn't really enjoy anything they had. Asked for a reset and either it didn't help or they didn't reset. By the time I wanted to ask for another reset, we were getting served dinner as the carts were blocking the aisles. Didn't get seats together with my wife. It was a 3-3 seat configuration. No empty seats and I ended up sitting behind my wife, in the middle seat. So no window or aisle for either of us. :("
優點： "Seats weren't much comfortable."
缺點： "Food wasn't bad but above average."
優點： "There is actually meal between hkg and TPE. This is new."
缺點： "The cabin is just too warm."
優點： "keep it up"
缺點： "Flight delayed by 4 hrs. Food was horrendous."
優點： "On time"
缺點： "late boarding."
缺點： "Not being able to select seats online prior to traveling"
優點： "Great service attitude. Friendly with smile. Love their service"
缺點： "A short flight with just snacks. Seems downgraded the international flight standard."
缺點： "Our laugage is delay, service is worse than we never see."
缺點： "I was place right next to the washroom. As soon as I sat down, I can smell the washroom ,which was not clean properly because of the washroom odor."
優點： "The crew was excellent and helpful."
缺點： "Some seats could not be made upright and passengers had to move around during landing time. While serving food, it took close to 2 hours to start serving everyone and the pre-ordered meal was served. Very delayed."
優點： "Great service of the crew"
缺點： "Seats are too narrow. There's not much to move around. I'm a 56 year old woman weigh 107 lbs., otherwise everything is great."
"Did not get any assistance during transfer in Istanbul airport"
缺點： "They haven't all update information about covid update, workers had no idea about anything, rude and unhelpful I had to miss my flight because of their mess, stay at the airport for 4 hours to get my luggage back and get a hotel."
優點： "safe and pleasant Thank you"
優點： "Great experience, beautiful people, always smiling ant there to help you."
優點： "Crew and flight where amazing. Thank you"
優點： "The food was amazing and the crew was great!"
缺點： "Boarding seemed a bit unorganized."
缺點： "All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word."
優點： "Over all good service."
缺點： "Passenger seats. Very uncomfortable need more legs room and more padding."
優點： "Food was better"
缺點： "Seating was not tight"
缺點： "I didnt like this flight at all. I got delaied 2 hours at the turkish airport plus the 7 hours lay over, total 9 hours, the gate travel service didnt give us any reason for the dealy, the customes gathered us in a small area where there is no seats and the bathroom was smelling so bad, we were stsrving and not even water been served to us, i missed my ride to the hotel in Amman, and missed my work breakfast orientation."
缺點： "Food. Lack of vegetarian options in 2nd leg."
缺點： "I didn’t like The flight from Istanbul to Amman they changed my seat and put me next to a baby that throw up all over and I couldn’t have one minute of peace all flight long"
優點： "We get turkey on time waiting in the air port for 9:30 hour then we get the plane and waiting two more hours on the ground so the flight very tiering I will never take Turkish airlines again in the pass never happened I don’t know happened to the management ???"
缺點： "My flight take 32 hours the price not worth it ,,, they said if you stay ten ours they give us a hotel room they did not they give us a sorry meal ,,, the food court very crowded and mangment"
缺點： "the wait for 9 hours at the airport is horrible with the airport being bad and no place to relax"
優點： "I have flown Turkish Air many times for the past 8 years and they are a solid airline. They have very good food for airplane food, and a decent entertainment center."
缺點： "Unfortunately they have moved away from their Exonomy Plus seats that were great and ample room, whereas now their seating in exonomy is very cramped. They also used to have nice amenities on long international flights like a hot towel and some Turkish Delight before takeoff and landing, but they no longer have that. And my biggest complaint is that they keep their planes unbearably hot most ost of the time. It’s by far the most frustrating thing when your cramped in their tiny spaces for 11 hours."
優點： "Crew very pleasant. No delay."
優點： "Food, service, flight comfort"
缺點： "Seat selection got messed up and crew helped put us back together as a family."
缺點： "Boarding was disorganized."
缺點： "The lack of communication with the employee who had my boarding pass and did not provide the wheel chair. I waited in an area waiting, he moved to another area without letting me know. Finally I nearly made it to the gate, on the bus and on the plane. It did not give me the chance to relax at the lounge as I paid for a business class ticket. I felt not being taken care of properly and as expected."
缺點： "2 hours delay for no good reason."
缺點： "My entertainment set didn't work"
優點： "Dinner served was very good, American Airlines need to learn from foreign airlines."
缺點： "Comfort of the seats."
優點： "A Lousy airline. Also for Americans: They don't issue visas to allow the passenger who lost their flight to go to a hotel. They stated that there was a diplomatic problem between Turkey and the US so they don't issues visas anymore to Americans. STAY AWAY FROM TURKISH AIRLINES!"
優點： "The food, it's excellent.The entertainment system is really complete."
缺點： "One of my bags arrived broken. I'm contacting Turkish Airlines about it."
優點： "Comfort, food, staff, everything"
優點： "All was great"
缺點： "All was great"
優點： "During 20 hours journey they have served rice for only one time and a little. The food quality and salad was also stale."
缺點： "Their food, quality and characteristics of food."
優點： "Quick flight with breakfast"
缺點： "Boarding process was a little bit chaotic"
優點： "The food and movies were the only good thing there"
缺點： "1. Airport wasn't air conditioned in Istanbul people were sweating 2. Very Poor customer service in Istanbul , no one of the employees there were able to smile at the whole airport 3.7 hrs wait in the airport , Both flights were packed and full of kids"
優點： "the plane was nice"
缺點： "the timing was so bad"
優點： "Crew was very helpful and nice."
優點： "The ride was very smooth and entertainment was good. Food was okay. Attenants were friendly."
缺點： "Extremely hot no air conditioning. .and seats very cramped. This was unbearable."
缺點： "Trying to reclaim our laptops at the end of the trip was a nightmare. They confiscated all electronic devices larger than a cellphone due to new Trump regulations (not their fault). Fine. But they were so disorganized about the process. When trying to reclaim the devices after the flight utter chaos ensued. That was their fault. Passengers were on the verge of violence and it could have been avoided by simply being more organized."
缺點： "I have lactose intolerance and I tried ordering the special meals. However the lactose free meals are not good. I got it more than once, it's always dry grilled chicken, steamed veggies and plain rice. Overall it's a dry meal and no flavorful at all. On this trip I didn't order a special as I was hoping one of the options wouldn't have lactose."
優點： "Amazing food! Very nice crew and excellent flight."
優點： "Employees were very helpful. Service was great."
優點： "The staff were very friendly and welcoming"
優點： "Entertainment and food were good."
缺點： "Was barely given the time of day by any of the airline employees, then they lost my baggage and shipped it to Berlin after I was already back in the States. Jerks!"
缺點： "My logged didn't arrived to Amman I received one and I miss one TAG number TK633655"
優點： "Cleanliness, wonderful crew,"
缺點： "The TV on my seat was not working"
缺點： "they lost my luggage by my first stop"
優點： "on time, pleasant flight"
缺點： "no issues"
優點： "Love this airline!!"
優點： "It got me there alive"
缺點： "better entertainment, but still not the best"
優點： "Choice of in-flight entertainment was excellent."
缺點： "Boarding process in BKK was haphazard due to non-calling to board by Group number."
優點： "Food is always great on Turkish airlines. Entertainment was also great."
缺點： "My flight experience was ruined because TK02 flight was significantly delayed to Istanbul and therefore 25 oassengers did not make it to their flights. The way crew handled this was terrible, they did not care at all! We ended up all waiting for 9 hour at Ataturk Airport."
缺點： "We were an hour late boarding after a very long wait in the airport. We should have all gotten refunds or vouchers, or an apology."
優點： "Helpful crew. Screens for entertainment and information at each seat."
缺點： "Both meals were penne pasta, as was the previous flight's. Should be more varied."
優點： "Organized boarding relatively on time take-off. Clean lavatories."
缺點： "The seating arrangements were awrful. The flight was not full passengers flying solo, like myself, could have benefitted from better seating arrangements. for example some passengers had an entire row of seats to themselves while people like me were stuck next to a window seat with a talkative passenger for 11 hours"