優點： "The flight was delayed due to weather conditions The cabin was too hot It was difficult to find the cabin crew"
缺點： "The crew should have been there with the passengers"
缺點： "Too tight seatings"
優點： "Very professional and polite crew"
缺點： "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
優點： "I highly appreciated the kind care of all the staff in the plane; especially the great selection of food. Thank you very much! For a plane it was really 5 * service."
缺點： "the correspondence between the staff. On my way to New York, I was brought to the lounge to wait until my boarding will start but nobody picked me up as promised, so I had to walk the way. I needed a wheel chair as well on my way back, extra ordered it at the check in, they said it is noted in the system. But nobody was there to pick me up. When I finally found someone, I was brought to a place, being asked to sit down and wait where I still had to pass stairs to come to the passport controll. From there noone picked me up, so I had to go my way alone with pain in my leg. I don't want to argue, I managed it even with pain but I wonder what happens with people if they cannot walk anymore at all. My advice would be that you work on to improve this service. We extra booked business class but this service was not worth being called business class."
優點： "Staff & food were excellent."
缺點： "Seats need to be wider in coach!!!! NO I'm NOT a typical fat American but have an athletic build with wide shoulders. Thank god I had two small passengers seated on either side of me. The airlines know what they need to do but keep resisting in the name of greater profits."
優點： "- Friendly crew - Good overall"
缺點： "- Media devices is obsolete with bad barely working touch screens, plus my screen holder was broken - not adjustable. - Old style two-pin audio connectors (making hard to connect your own headphones), it's good that I had an adapter. Though port was malfunctioning anyway and I had to readjust it once in a while or I could not hear anything. - Censored movies, with such censorship it is practically pointless to watch some movies. - Leg room is far from generous (economy class)."
缺點： "my luggage didn't arrive"
優點： "Food was good"
缺點： "Crew was horrible not friendly poor service"
優點： "Good food Hotel accommodations were okay once we had to stay overnight."
缺點： "The flight left early and left about 10 passengers behind leaving us stuck in Turkey for the night. The customer service was not good, they were extremely rude and unapologetic."
優點： "service, no delays."
缺點： "The worst airline I have ever flown with, worst disruption management. No care for customers."
優點： "The captain was a woman!!!! So good to see that! And the whole crew was female, they all did a fantastic job."
缺點： "One of the most uncomfortable plane rides I've been in... seats were so tight, my neighbor was basically on the armrest and over it all the time, it was hot in the plane, I couldn't wait to get out of there."
優點： "Crew and the food"
缺點： "That the WiFi didn’t work."
缺點： "Everything I enjoy flying with turkey airlines"
缺點： "long boarding"
缺點： "WHEN i MISSED MY FLIGHT FROM ISTANBUL TO JEDDAH I DID RECEIVE ANY HELP NOR ANY CARE"
缺點： "small plane, noisy! did not like business class. BUt overall ok"
優點： "Easy boarding"
缺點： "9 hours layover in Istanbul was too long ."
優點： "All was fine. No complaints."
缺點： "Live TV news"
優點： "Constant service, food, entertainment."
缺點： "Seat area is too small. No room for legs/feet. Garbage was not picked up."
優點： "Friendly & helpful crew, very clean, spacious, great entertainment options for all ages. I would book with Turkish Airlines again!"
優點： "The ticket was a good price with good service"
優點： "Crew accommodated at seat change so I had a space between me and the next passenger and I got a row seat."
優點： "They shipped my dog from Tel Aviv perfectly. No problems."
缺點： "The laptops and Ipads are removed from the cabin"
優點： "Amazing food! Very nice crew and excellent flight."
缺點： "It was an hour late arriving!"
優點： "Movies on board"
缺點： "It was cancelled twice, and the third flight redirected to Bodrum, southern Tirkey. Should have taken us another route if Istanbul had a snowstorm. could have redirected us through Dubai to SFO, or Beijing to SFO."
優點： "The entertainment and food choices are great, and staff is kind and ready to help."
缺點： "The line to check in & get our boarding passes was ridiculously long -- it took us about an hour of just waiting in line before even getting to security."
優點： "I like that two meals were served, beverages were available as well as snack throughout the flight. Each seat had its own television and option to watch a movie, TV show, or listen to music."
缺點： "There were too many announcements being made when they could've combined them. It was disrupting to those watching or listening to something."
缺點： "Check in late, rude staff, bad food"
優點： "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
缺點： "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."
缺點： "time was to long between planes"
優點： "Choice of in-flight entertainment was excellent."
缺點： "Boarding process in BKK was haphazard due to non-calling to board by Group number."
優點： "The whole experience was ruined by the missed flights on both sides of the trip. My flight from IST to KHI was missed because my lay-over was only one hour, and my flight from IAD left hour and half late. I had to spend extra 6 hours on IST airport"
優點： "Newer plane"
缺點： "Horrible boarding process. Unorganized- mayhem!!"
優點： "The one episode of Modern Family from the one of the old seasons"
缺點： "The fact that it took 4 (in 4 hours) attempts and a request to fill out a complaint form that got the staff to switch the air back on on a flight to AFRICA!!! I was about to undress myself to stop sweating!! Seats are uncomfortable and TV selection outdated."
優點： "I loved it from the second it started, I didn't want to get off the plane. The service and comfort can't be beat. You get alot more than what you pay for."
缺點： "The entertainment was a little out of date and lacking but everything else makes up for it"
優點： "boarding was easy and fast and the crew was friendly"
缺點： "there were no personal TVs for inflight entertainment and the TVs were not spaced well enough to see clearly and easily."
優點： "The attendant at check in was anything but attentive. We asked if the flight was full and she replied with a face gesture that indicated 'no' (it was a 1.50am flight) so we asked if possible to upgrade with points and she totally ignored, spoke in Turkish to 2 other check in colleagues, printed the boarding passes and almost threw them down on the counter without responding on upgrade. We felt too intimidated to ask any more. Also our mileage points for this sector of our travel were not booked to our KrisFlyer accounts so wondering if she did not capture at check in."
缺點： "The cabin was quite warm and unable to adjust any air flow to the seat. Because the flight wasn't full my husband was able to move to a vacant group of seats and lie down so eventually cooled down and got some sleep. Otherwise excellent flight"
缺點： "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"
優點： "To get a real meal on a relatively short flight is especially nice."
缺點： "The seats were a little smaller than the usual airlines I take."
優點： "Nice food, movies to watch, direct flight on time, what else to ask for"
優點： "I loved the complimentary Turkish delight and all the food provided. Not only were meals served on shorter flights, the food itself was very tasty. The crew was nice, if somewhat aloof, but everything was provided without having to ask. Pillows, blankets, and headphones. They also gave us these wonderful pouches with slippers, eye mask, toothbrush and toothpaste, and chap stick."
優點： "The wide range of entertainment on offer, personal USB port,"
缺點： "Touch screen did not work properly although once I figured out how to use alternate controls it was fine, had an aisle seat center and there was no way to really stick my legs out withought them being cramped. Staff seemed hurried and more interested in talking with one another across the row I was in. They were not particularly friendly. My first couple flights with Turkish were much much better"