"Really enjoyed flying on Turkish Airlines. The flight was full but the seats were comfortable, the airplane modern and good entertainment. The food selection could be a little better but all in all the flight was very good."
缺點： "I just wish they used newer planes on this route but everything else was perfect!"
優點： "The flight attendants were kind"
缺點： "The airplane was old and the seats were a little dirty"
優點： "The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!"
優點： "The flight and crew were excellent. Turkish Airlines business is always good."
缺點： "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."
缺點： "Food in TK used to be great... not anymore!"
缺點： "same as before on luggage as it was directly sent to SFO The security check again was painful as it was just a transfer and we only had 1 hr in between, didnt think there are additional security check again for transfers"
缺點： "Huge delay on the flight + no power for part of the waiting in the field + very bad information in the airport about where to find the gate Overall a terrible flight experience"
優點： "Entertainment options good"
缺點： "Worse customer service"
缺點： "The boarding was chaotic. The space used at the gate could not cater for the number of passengers and there was no way anyone with any priority boarding status could make it to the counter. This is not new and has been a recurring problem with this flight and turkish airline does not seem to care enough to handle."
優點： "Good entertainment."
缺點： "Need to have better boarding and organization."
缺點： "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
優點： "Some of the crew members were sweet, and helpful. I liked that the bathroom had soap and lotion as well."
缺點： "The security was rude when we were getting into our gate. They humiliated a man because he didn't understand their accent. There was a group of young employees and they came off as very immature. There was a crying baby next to me for the majority of the 13 hours. They ran out of food, and I had no choice but to eat the pasta option even though I do not eat pasta in my normal life. My knees hurt from not having space to stretch out for such a long flight. It was freezing cold and they did not have extra blankets. It felt like my section kept getting skipped over for everything (food, liquids, general checking in to make sure people were okay). We boarded late, and left late. When I arrived the luggage took VERY long - almost an hour - to come out."
優點： "Great service and staff"
優點： "Everything is Fantastic"
優點： "The few and very rarely seen employees are not even willing to listen to our questions let alone help us, Ican for sure say in 1 out of 10 wotkers there was only one that was willing to help And did let the one that helped us know I and my co travelers apriciated her or him to me there was one girl who offered me help after I cried because I thougth I would miss my flight to houston. I told her tgank you a 1000 times."
缺點： "Every thing Lack of help Lack of infirmation Lack of annoucement of next step Lack of a simple WIFI so I could let someone know what is happening to me There was no airport free wifi This turkish airline have now lost me as a customer unless I am traveling to somaliya where no other airline goes Bye bye Turkish air I am deeply disappointed at the lebel of the airport serveses For that reason I am done dealing with it and I will let this known to my friends and Family so they also stop doing bussniss with this airline It it my new mission now to stop anyone flying turkish air because of customer serves ... I just glad my horrifying experiance is over and I am home now Thanks for askiking me how was my flight"
優點： "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
缺點： "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."
優點： "The only things that going for Turkish Airline is the cabin crew (lord knows they try), food and in-flight entertainment."
缺點： "The flight was delayed for nearly 2 hrs, that in itself is not an issues, traffic delays do happen. However, the fact that captain choose not to run air conditioning to save fuel and main cabin, even after numerous requests, was 95 degrees for 2 hrs combined with the fact that airline did not submitted travel information to US Border Protection that also added another 1.5 hrs to clear customs is totally unacceptable... Although THY has the most direct route to/from Moldova from Houston, in the future, I'll most likely will spend more money and more time just to avoid it..."
優點： "We were happy about everything on the flight. The flight crew was attentive, the food was good, and the baggage came to the pickup carousel quickly."
缺點： "We liked everything."
優點： "Easy check in online, staff onboard very pleasant, good varied food onboard"
缺點： "Everything was smooth... what happened to the turkey delights at the beginning of each flight?"
優點： "Employees were very helpful. Service was great."
缺點： "One of my luggage bags was left behind and it needed to be shipped to my home 4 days later."
優點： "the crew were great clean cabin"
缺點： "no entertainment systems lowered the food standard comparing to previous time I flew with them long boarding times"
缺點： "Not much Very decent efficient operation Always room for improvement"
優點： "Great Planes. Good service o the air."
缺點： "Their service on ground needs a lot of work. From luggage check in to attitude of the staff is horrible. Specially in Turkey the service is so frightening that you hope you have your luggage and no need to go to find help. If you need help you are on your own. No one will take responsibility and help you."
缺點： "Staff was not considerate at all to kids. Wouldn't give food snacks fruit milk. Frowned when retuning trays."
缺點： "Choices were between a meat dish and a pasta dish. I choose the pasta, which was an unintereesting, bland glop in a cheese sauce. Lttle favor, and less nutrition. More importantly, it was the same choice provided for both lunch and dinner. Bring"
缺點： "Nothing :D"
優點： "Bathrooms need more attention from the crew because some passengers do not clean after use. I saw whole stack of seat cover papers laying on the floor through out the 13 hours of flight."
缺點： "I stayed in Istanbul Airport for 16 hours with no hotel or even a meal."
優點： "Decent food & entertainment but that doesn't change the fact that my flight didn't actually go to my destination, which is the purpose of booking a flight after all, no?"
缺點： "Rerouted us to Adana without warning. No help in rebooking flights. No instructions as to what we were supposed to do. Had to stand in several very long lines - incredibly disorganized. Lost an entire day of my trip."
缺點： "Turkish airlines worth airlines ever. They change our flight from Houston to LA without giving us any choice because they are over booked with 30 passengers and on top gave us longer flight instead of sending us closer to our destination. They lost our bags and discover in LA that most of Turkish airlines passengers lost one of their bags too. we miss our flight from LA to Houston because of bad organizations and We had to sleep in LA one night so to take second day fight to Houston. So bad so frustrating never use Turkish airlines again."
優點： "The space between the seats in Business Class is phenomenal - most space i can recall in Business Class. The lay flat feature of the seat is also great."
缺點： "They put some spice, don't know which one, in almost all the meat dishes and unfortunately I don't like the spice. The mushroom, potato omelette was an egg omelette laying on top of canned mushrooms and a potato cake laying on the side. This is not a potato, mushroom omelette by American standards. The amounts of food are phenomenal and I couldn't eat all they offered."
優點： "See above. The food was excellent"
缺點： "Our seats did not recline"
缺點： "got downgraded without any explanation on board. a technitian moved the curtain no explanation. called the purser and been told that its not the responsibility of the cabin crew!"
缺點： "both flights run late(more than 30 m) the food is really disgusting most of the crew is not nice comparing to other times i flew with Turkish or Pagasus it was very poor and disappointing"
優點： "Comfort of the flight"
缺點： "The long layover in Istanbul"
缺點： "I had two checked baggage a and o my 1 was delivered. I have reported this at the airport and have been following up with their customer service many times but no information is yet provided after days."
優點： "Crew was efficient"
缺點： "The baggage handlers broke a wheel off my suitcase and damaged the hand!e."
優點： "Movie choices plentiful"
缺點： "Flight was delayed for almost an hour while passengers were on board the airplane."
缺點： "Horrible food"
優點： "great food, good selection of movies, comfortable seats, quick and efficient boarding, clean, nice staff."
缺點： "it was a bit older than other planes I have had with turkish air."
優點： "Flight attendants have a great attitude and are very helpful. Clean interiors, nice seats."
優點： "The food and service"
優點： "Direct flight is good. Dinner was good."
缺點： "Food for dinner was good but lunch was not not great. Crew was very unfriendly to especially Turkish passengers. Short answer for questions and no smile at all especially the ones on our side."