過去3天找到最便宜的單程機票是多間航空公司（NT$11,725） 和 馬來西亞航空（NT$15,792），最低的來回機票則是馬來西亞航空（NT$25,066） 和 印度航空（NT$27,350）。
缺點： "A bit too small the seats"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Easy booking on line"
缺點： "The gate was changed in Dubai without informing the passengers whom waiting on the original gate printed on the boarding pass. And charged me no show fees and delayed for an extra 12 hrs. I have the evidence of you need them."
優點： "Crew, food, seats were great (my route was empty on the first flight, so I could lay down across other seats). They provided amenity kids even in economy class."
缺點： "The connection was too tight. A staff member led us to a bus to the next terminal, but left at security without a word. I ended up running from security all the way to my gate, feeling I was going to miss my flight. They still had the gate open past the scheduled time, but wish I didn't have to run."
優點： "cheuk in 快！吾使等太耐！"
優點： "Smooth flight"
缺點： "I wished I was in business class..."
優點： "This leg was generally worse than Boston to Dubai. The airline staff were less polite, borderline rude."
缺點： "As above"
優點： "The flight was very amply crewed, with attentive and friendly staff. Everthing runs quite efficiently."
優點： "The ground staff in Chile. Quite organized and catered to the guests. seamless connection and baggage retrival"
缺點： "Ground staff in India gave me wrong info about baggage."
優點： "Went by Economy, upgraded to biz on way back. Both were great experiences. Biz class was excellent, I feel better than United."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Fast refreshing flight. Food was great."
缺點： "They ran out of food options and I was only row 10."
缺點： "No comments"
缺點： "Took a long time to get the crew together after the plane was ready"
優點： "Really you excell in satisfying customer.through lovely reminders."
缺點： "Vegan dishes not available .."
優點： "Nothing special flight."
缺點： "Old entertainment and less leg room."
優點： "Smooth boarding and take off on time !"
優點： "The flight"
優點： "The food"
優點： "good attitude , friendly service from the crew members"
缺點： "seat spacing was very narrow"
優點： "Everything was good."
缺點： "We wheelchair passengers were also asked to stand in line for boarding at the gate"
優點： "I liked the service provided."
缺點： "Would like to see decent vegetarian food options. Also please introduce some variance in your menu. the menu has been the same in the last 3 flights."
優點： "The aircraft and flight crew was good. Entertainment selection is awesome."
缺點： "People traveling on this sector just don't know how to behave. It's amazing how the crew puts up with this. As the food service is going on, there were several people who wanted to move up and down the aisle disrupting the service several times. When the flight was taxiing after landing, people had already got up from their seats and were trying to take their bags. Despite many announcements, pax did not care. Hats off to the crew who patiently handled it."
缺點： "I haven't got onto the flight you stupid twerps."
優點： "This flight was shorter so didn't have any problem and there were veggie options for food."
缺點： "That I was again stuck in the middle seat after requesting an aisle."
優點： "Crew, newer aircraft, leg room, entertainment choices"
缺點： "Absolutely hate the fact that Emirates also started nickel and diming for selecting seats after charging a premium for the air ticket. Entertainment, Food, aircraft all are mediocre to slightly better than average. Sorry, lost all respect and aura for Emirates"
優點： "Just done all of that already !"
缺點： "Just done all of that already !"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
優點： "Staff was excellent. Food good. Great choice of movies."
缺點： "Bigger and more comfortable seats."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "Did not get wheelchair assistance for my dad as requested."
缺點： "Did not get wheelchair assistance for my dad as requested."
優點： "Everything from baggage handling to food on aeroplane to deplaning"
缺點： "Long wait time at Bangalore Airport for receiving luggage"
優點： "I loved the layout of the plain and its size. It can fit a lot of people and you can definitely see that Emirates prides in their airline."
缺點： "We were sitting in row 36 (D,E,F,G). Everything was fine until we realized there was a leak in the plane. On take off and landing the A/C leaked all over our clothes and seats. When we reacted and stood up, the flight attendant screamed at us and told us to sit down. Afterwards, the flight attendant asked us what was wrong and she had realized that the AC had leaked on us. All she did was put towels on our seat and walked away. For at least 10 minutes I had to raise a towel to catch the water from dripping onto our heads during lift off and landing."
優點： "Was upgraded to business class. Was able to change my special meal for a regular meal in business class. Thanks for the great service. I do feel the service on the 9hr dxb to cpt flight was above that of the 4hr dxb to blr flight."
缺點： "I wasn't allocated the seats that I had pre booked by paying money. very annoying"
優點： "Attentive flight crew and spacious interior"
缺點： "Food, food and food"
優點： "Crew onboard - do great on a very busy route Punctuality- on time departure & arrivals"
缺點： "- older planes - no amenities like pillows, blankets , kits - food is geared towards spicy, with no options for anyone who prefers a lighter continental option. - touchscreen did not work. Constantly having to tap hard is probably annoying to the person in front, also Worry that the TV heating up is probably not great for the head resting on the seat"
缺點： "Vegetarian Food need to be Improved...."
缺點： "Business class boarding could have been more organized. Was sent to the gate too early from lounge"
優點： "Because I had missed my original connecting flight, the airlines booked me at an overnight hotel and my new flight seat number was premium economy. This was fine in the end, but in the moment I practically cried."
缺點： "Again, not being delayed and having to miss my original connecting flight would have been best."
優點： "Everything on the plane was fine, and the service was great."
缺點： "Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great."
優點： "Helping and immediate response."
優點： "The crew was excellent, however I had a very serious problem upon checking in as I DISCOVERED AM NOT ALLOWED A SINGLE KG OF LUGGAGE.THE AIRLINE ASKED ME TO INFORM THE AGENT WHO DID NOT MAKE IT CLEAR WHEN I WAS BUYING THE TICKET.THAT HAS COST ME A LOT OF ANXIETY AND BIG$$"
缺點： "TICKETS ON SALE THAT HAS NOT LUGGAGE MUST BE CLEARLY STATED THAT NO LUGGAGE ALLOWED"
缺點： "I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!"
優點： "The seat was very nice position."
優點： "Comfortable seats"
優點： "On time"
缺點： "No control of children on group tour, allowed to yell and run around. Express Immigration pass not available"
優點： "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience"
缺點： "Nothing not to like. They went above and beyond"
優點： "Everything. Just a simple, very short haul flight: nothing too complicated."
缺點： "There was nothing to fault."
缺點： "He is cheating telling normal taxi cant for two adualt and three chalidren to buy taket for double price for min bus or van , that person in charge is laieing and not respecting i hope to take acsing because they are the face of malysia visitor and i think no boday will except cheating even for one ringet . If need any details for the person can contact me."
優點： "Friendly check in staff, thingking with the customer for aeat options."
缺點： "A very long queue, while only 2 counters were open."
優點： "Overall is great"
優點： "Brand new A350!"
缺點： "Hmm, nothing really. Lucky I was not in a hurry.."
優點： "Food provided in Mumbai to KL flight was satisfactory."
缺點： "In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder."
優點： "Friendly crews"
缺點： "Seat allocation was not proper for maximum comfort as flight wasn’t full"
缺點： "Ok flight but so cold on board"
優點： "Very quick transfer of my luggages in KL"
缺點： "Quick transfer"
缺點： "Old plane"
優點： "The crew was very pleasant and professional. . The food bland but warm. But the seats were microscopic"
缺點： "Seats were tiny. My knees pressed to seat in front of me. I’m 73 inches tall"
優點： "The cabin crew."
缺點： "Again, incorrect information of boarding gate."
優點： "Retested additional blankets and got them."
缺點： "The crew was in a hurry to provide drinks and remove trays; ttrays were no hot drinks provided; overall, the crew seemed cold and not approachable."
優點： "Attendants were kind."
缺點： "Frequent delays to flight timings, and it was hard to find where the flight gate was as I couldn't find one on the screen. It was a little bit crowded. No food was given (probably because it's only 50mins flight but I wished there were snacks or drinks given for us)"
缺點： "Temperature was very low."
優點： "There was not much entertainment for kids .. and a"
缺點： "Food was not at all good.. there was not any food at dinner for vegetarians and also for breakfast"
缺點： "Lost bags"
優點： "Friendly and helpful crew"
缺點： "food was horrible"
缺點： "The flight was delayed for more than an hour. We had problem getting the attention of the crew as all of them were just hanging around the galley."
優點： "Second flight was quite empty and the plane was in much better shape"
優點： "Not much. Probably only the check in from.Phnom Penh. Haha checked through to Melb"
缺點： "Couldn't check in online to secure reserved preferred seat section. No boarding passes printed on long haul section. Fight delayed, arrival delayed. No terminal parking for aircraft, which meant catching a bus to terminal. Not impressed at all. Why bother with frequent flyer class if it's not going to apply at all as business flyers."
優點： "Good service and timely operation"
優點： "Plane (A380)"
缺點： "Limited choice menu, some minor malfunctioning seats & screens"
優點： "Gate area was good, boarding quick and arrived on time. Crew very pleasant."
缺點： "Poor quality food especially the breakfast "snack". Unable to take water on board and tiny serves of water and other drinks left us dehydrated. Far too many ads at the start of entertainmen. Repeated for each selection."
優點： "It was a very good flight ."
優點： "Yeah it's fine journey and we love to travel in Malaysia airlines And last but not least it's nice journey"
優點： "They left on time"
缺點： "Website is a debacle, asked to preorder meals for business but can't, can't check in on line, business menu was limited, what was on the menu wasn't offered. Seats are uncomfortable, short & narrow. In general for the amount of money paid for business, it's the worst yet"
缺點： "No food, No entertainment"
優點： "Flight was on time, good value airline"
缺點： "Kayak did not book through airline, would prefer to use known site before paying $$$"
優點： "The crews are friendly."
缺點： "Foods was not good for my standard. Below average."
缺點： "Check in counter personnel were very slow. They did not know proper immigration rules. They made me wait for 30 minutes while they verified with immigration on something I had already told them. I had to rush through immigration and security to ensure I made the flight on time. Added stress as a customer."
優點： "I liked the crew, very polite and helpful."
缺點： "There then was a delay of 3 hours in Kuala Lumpur, which made the already long trip very endless."
優點： "On time departure system works"
缺點： "Sorry to say the flight is always late. From Osaka to KL I had to wait 4 hours to connect to the next flight to Jakarta. Than on the way back from Jakarta to KL the flight was late again I just nearly made it for my connnecting flight to Osaka. Overall it was ok but something must be done for delayed flights."
缺點： "Flight canceled last minute! Lost my connection back home. Still no news about pay back. Had to book another flight on my own expense."
缺點： "Had a transit flight through KL from Colombo to Bali. The luggage was not with me and my friend along with about 7-10 others post arrival in Bali. We received the luggage after losing almost one day eating into our holiday. Minor compensation was given but the inconvenience was far more! This is not the KL to colombo flight but thought i will write it in here as I got this through Kayak"
優點： "I love flying with MAS"
缺點： "I don't like Tax Refund Customs Verification"
缺點： "Multiple people on flight not wearing masks"
優點： "Not so many passengers so we're all spread out and enjoyed the space and privacy. Got free upgrade to Premier Plus."
缺點： "There flight was a bit on the long end (9.5 hours). There was at least one baby crying pretty much most of the flight."
優點： "Direct TV on board"
缺點： "Food. Its a 4 hour flight, there should be some food, not just cookies and pretzels and limited to one per person."
缺點： "The departure gate was changed four or five times, including after we had traipsed from one end of the concourse to the other, only to have the gate changed BACK to the one from which we came. This was at supper time; we wanted to eat in the terminal but were rousted from two different lines to change gates. We couldn't stop running back and forth long enough to eat! I got updated info more quickly from Kayak than from United, despite having signed up for email and text notifications and having the United app. Come on!! Eventually we were marched down to a narrow hallway, crowded with passengers from two other departing flights, held in formation by obviously harried gate agents and finally led outside to the ramp to board the plane. The worst boarding experience. Ever. Give me Southwest anytime."
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
優點： "Crew was very courteous and professional."
缺點： "Sits not suitable for long distance travel"
優點： "Fast flight. Made it 12 min earlier to the gate."
優點： "Service and punctuality"
缺點： "On board entertainment"
優點： "The service was very good. Food and entertainment were great too."
缺點： "We took a long time to board at Heathrow due to the construction work there. However, the staff were accommodating, informative and helped to move things along quickly."
優點： "Da food, seat"
缺點： "Da Music"
優點： "It landed."
缺點： "Boarding was slow and disorganized. The seats are ridiculously small n close. The cabin was uncomfortably hot. The seats literally reclined 1 inch, no joke. No food on a 6 hour flight. The tv screens where 20 years old n the size of an iPhone plus. The flight just sucked and United has taken a huge dive in my opinion of them."
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "Everything went smoothly. Only a couple delays."
缺點： "The ease of travel."
優點： "Crew was nice, plane seemed newer"
缺點： "No charging ports, seat tray broken and held in place with medical tape."
優點： "Nothing, absolutely nothing."
缺點： "The flight attendants were pretty much what I've come to expect on U.S. airlines--overweight, older, and sloppy in appearance. One of them looked like she had rolled out of bed ten minutes before arriving at the gate. It was the complete antithesis to the flight attendants on Hong Kong Airlines. Ah, for the good old days of air travel. Before the plane ever took off it was announced the the entertainment system on the seat back ahead of those in comfort seats was not working and wouldn't be for the duration of the flight. Having paid an additional $239 for the comfort seat in the hopes of making a 16-hour flight go by a bit faster, this was unconscionable. The food was far inferior to Hong Kong Airlines. In short, it was the trip from hell."
優點： "Flight was on time, smooth with efficient boarding and quick baggage retrieval."
缺點： "Only one beverage service shortly after takeoff. No additional offers of drink or snack on 6 hour flight. Attendants were sitting around in rear galley. One was knitting! I told them that trash receptacle was full in restroom. The response was "I'll put on gloves and "push it down" but it was still unusable fifteen minutes later. Had to pay $7.99 to access flight map. No earbuds were offered. Attendants were invisible except for collecting trash."
優點： "I got to my destination and didn’t die."
缺點： "Poorly marked gate. Late boarding time. Sat on shuttle for 20 minutes before they took us to the plane. Then we sat on the plane with the heat blasting and no air available. Flight was delayed due to maintenance."
缺點： "Took forever to get off the plane because there was some problem with the baggage that was holding up all the planes. Not the airline’s fault, rather the airport."
缺點： "Too long delayed"
優點： "My legs were very uncomfortable to sit"
缺點： "seats were too close"
缺點： "Horribly rude. She even cursed at another passenger."
優點： "Everything was excellent! I even got upgraded to a window seat!"
缺點： "The delays and cancellations overwhelmed the gate attendant. She was not able to effectively manage the situation and quickly became chaotic"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "The staff and crew were very helpful, especially in helping catch my connection. Which leads to the dislike."
缺點： "Nothing but delays. Before we boarded...delay. Before we left the gate...delay. Before we left the taxiway...delay. Before we landed...delay. Many on the flight missing, or having tight connections."
優點： "The seating seemed a bit more spacious~very much appreciated!"
優點： "Everyone was gracious and friendly"
缺點： "Again in this second segment of my long trip, the Wi-Fi entertainment network went down with a couple of hours left in the trip. For a long trip, having something to view is helpful in passing g the time."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "I love how polite and efficient your employees are. I was immediately offered assistance with baggage check in and with using the kiosk. You should be very proud of these staff for they represent United well. I thoroughly enjoyed every member I met.Thank you for a 100% wonderful experience."
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "The Indianapolis airport"
缺點： "The plane is too small, I'm 6 foot 4 inches tall and there no leg room, my leg was raising the middle arm rest, I apologized to the guy next to me...he was cool about it. The plane does not absorb turbulence very well. That plane is to small for a flight that is a little over 2 hours"
優點： "Attention from crew."
優點： "Flight was on-time with departure and arrival."
缺點： "The air fare was way over priced."
優點： "Crew and employee attention"
缺點： "Rude people. other fliers/customers"
優點： "On time"
優點： "lay flat bed in business class"
缺點： "The seat area wasn't cleaned properly"
"Security check process was slow and in efficient."
優點： "Time to destination with non stop flight is excellent."
缺點： "Crew addressing elderly people, My mom was provided food until she went and explicitly asked for food."
優點： "Spanking new dreamweaver aircraft."
缺點： "Non working usb ports, stale entertainment fare need to be addressed urgently"
缺點： "They bumped me and put me on a later flight. Yikes"
優點： "Nothing in particular."
缺點： "No inflight entertainment. Old plane - no facility to charge phones, not even a bag to keep things. flight crew could smile more."
優點： "4 hours delayed and horrible service. I really hate this flight company!!!!"
缺點： "Punctuality and better service. Please let passengers know early of any changes. Utterly shocked."
優點： "Smooth and good."
缺點： "Flight was delayed by an hour."
優點： "timing and service at airport"
優點： "Crew was helpful and seat was very comfortable"
缺點： "Entertainment system"
缺點： "Flight delayed by 4 hours for mechanical issue, which would cause missed connection to Delhi, and missing onward flights to the US. We bought new tickets on SriLankan Air in order to make it to Delhi on time for our connection. Option to cancel Air India flight, but for a cancellation fee."
優點： "Nothing really stands out, other than they did feed us. Similar flights in the US only offer complimentary beverage service and food for purchase."
缺點： "Super tight seating, both in the space between the rows (my knees hit the seat in front of me), and in seat width. I am not a big person, and felt the seat was really narrow. Flight full, so no room to stretch out. Interior dated and grungy. Not a comfortable journey."
缺點： "Everything is bad"
缺點： "The flight was supposed to leave at 5:45 am it was delayed for 3 hours and then canceled until 20:30. That flight was delayed for 2 hours. I finally made it to my hotel and only had 3 hours to sleep until my classes began at 8 am in Bengaluru. I have never been more miserable. Being late made my trip extremely complicated. I didn't have time to prepare for my classes. I'm never flying Air India again."
優點： "Delicious food Comfortable seats Great service And good films!"
優點： "All facilities are good"
缺點： "Video system is not working properly. Remain all is good."
優點： "New aircraft"
優點： "Delayed. Had to wait"
優點： "Short but comfortable flight. Staff were friendly and attentive"
缺點： "Delay wasn’t announced until almost close to scheduled departure time"
優點： "The flight was not full, which was great as I could stretch. I had requested a special meal and it was served. The crew were nice and attentive."
缺點： "Delay in luggage delivery at Bangalore."
優點： "Courtesy of staff and their service"
缺點： "Entertainment was not there. No headphones Limited choices"
缺點： "Food should be healthy. We got fried food in the morning snacks."
優點： "Staff were very polite"
缺點： "I didn’t like the seats on the airplane. They weren’t leather or smooth at all. Instead, the seats had orange fabric material on top of them that was very old and worn down. Also the blankets appeared to be reused. I received blankets that were opened from the original packaging. I’ve never road on a plane and experienced this level of discomfort in my life. I normally don’t like to leave bad ratings about companies because the staff were very polite and warm welcoming. I just strongly believe that Air India could use some remodeling for their planes. The level of comfortability is a must for me and I am not booking with this airline again because the seats are so old and snaggy. There were actual cotton balls(lint) on the seats, and I had to place magazines on top of the seat, in order to avoid feeling uncomfortable. The seats looked dirty and felt uncomfortable. And the blankets were old. Honestly, I would’ve preferred impolite staff, rather than experiencing discomfort for about 3 hours. I couldn’t wait to get off as I was going to my destination. And I absolutely dreaded the plane ride back as I was coming from my destination. Air India needs leather, or smooth fake leather seats for comfortability. Also, they need brand new unopened blankets to give to their guest, along with plastic cups as well. I hope this helps, and I hope Air India improves on this for the future."
優點： "Decent food on a very short flight."
優點： "Nothing in particular!!!"
缺點： "It was late"
優點： "Awesome in terms of safety and time taken. He was tired after the journey, nevertheless he enjoyed the food and was extremely satisfied with customer service. Just an 1-1/2 halt in Delhi without going through custom and immigration. Love this hop."
缺點： "Time taken from SFO to Delhi - 15-1/2 hrs."
缺點： "Lots of seats were empty but crew were not allowing passengers to lie down. One of the air hostess bumped the food trolley on my foot and she was not sorry for that/ Whole crew had a hostile attitude towards passengers."
優點： "On schedule"
缺點： "Horrible food"
缺點： "Horribly uncomfortable plane. The seats are worse than economy in a US airlines plane"
優點： "Non stop feature"
缺點： "Leg room and food(vegetarian dishes)"
優點： "Domestic is way better than International flight"
優點： "It was on time and reach on time which is amazing"
缺點： "The cabin crew weren't as warm as the international flights"
優點： "New flight, good food, hospitality"
缺點： "No tv"
優點： "Was a good clean airplane."
缺點： "Confusing about the connection flight as no announcement was made and travellers were only able to find out on the ground. Immigration check as abysmal as ever with no PR effort by the officials"
優點： "Only grace was the 777-800 EK was almost empty"
缺點： "Direct flight was canceled without any update, made travel on 2 hop flight making my tourney time double."
優點： "No on board entertaintment screen"
缺點： "always late, never on time!!not sufficient snacks. no food when we had a delay, not even water! very very limited space between seats. tv not working half the time. Overall experience not good!!!"
優點： "Staff was courteous."
缺點： "Aircraft bears an old and dilipidated look. It looks like these planes have not maintenance at all."
缺點： "The airplane vibrated strongly upon take off and landing making me question its flight worthiness. The service was unusually bad, the air hostess who served me had a very abrupt manner."
缺點： "The boarding crew was not helpful. Their signs were incorrect. They had no desire to find out answers to timely questions. They ran around like chickens. It was chaos at the gate. Once on board the plane, all was fine."
缺點： "Seat 52E was broken."
缺點： "Too expensive overweighted luggage"
優點： "saves time"
缺點： "Hygiene and cleanliness Food & Bev service"
優點： "The food was great. The aircraft was nice and clean. The stewardesses were efficient and friendly (except for having me delete a photo I took of the interior of the plane!!!). Ground staff were very helpful and reassigned us to an earlier flight because our original flight had a two hour delay."
優點： "Everything about the flight was smooth and staff were competent"
缺點： "All the staff, especially the in flight staff, were very cold. There was no friendliness that you see with other airlines."
缺點： "The plane was late making us late for our connecting flight so not only did we have to get off and go to the next gate but we also had to recheck our luggage. We were charged for the weight of our bags for the second flight because it was over limit. We were not aware that the weight limit would change from one plane to the next. It was ridiculous. We should not have had to pay over $80 for this when we were told the limit was 25kg. We made it to the plane just in time. It was a very upsetting experience and we will definitely think twice about flying air India in the future."