缺點： "The TV wasn't working and the crew I asked for help didn't do anything about it"
缺點： "No Free WiFi in the airport, and the salad on the plane was taste-less. There was not entertainment device on the plane."
優點： "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
優點： "Good service good food and entertainment system worked well."
缺點： "They need to update the airplanes."
優點： "Great service , great planes"
缺點： "All was great"
優點： "I would recommend Turkish Airlines to anyone. Excellent food and personnel"
優點： "Service great."
缺點： "Seats were three across very cramped and uncomfortable."
缺點： "Movies didn't work well"
優點： "The landing."
缺點： "My special meal had been canceled."
缺點： "seats were definitely narrow"
缺點： "Leg space on this flight was less compared to other flights I had with TK."
優點： "great vegetarian food"
缺點： "very short time layover between arrival and departure in istanbul by time we departed the plane which landed on time at 12.30 we got on bus that got top terminal at 12.45 and ran crazy fast to get to boarding for flight leaving 13.25. flight that close together are very stressful and unreliable"
優點： "wonderful staff."
缺點： "there was a delay we were not told about, we left an hour late, but we're not told anything, this is problematic as you pass through a second round of security to sit by the gate and can't even go to the rest room with out repeating the check. the landing was very rough but no ones falt"
優點： "Food good movie selections and Nice staff"
優點： "The quality of their team"
優點： "Plenty of room Nice multimedia screens"
缺點： "Crew was ok"
優點： "Food and drinks,"
缺點： "No USB outlets."
缺點： "There was no personal monitor to watch movies during the flight"
優點： "good entertainment system good legroom new airplane"
缺點： "lowered the food standards compared to previous flights flight was late"
缺點： "Again the take off was late in 45 min. Leg room could be better. Was very tight for my hight, 185 cm."
缺點： "Gate change not announced and when we asked at the desk, we were told "we are not the information booth!" Then it was a 90 minute wait to get through security."
缺點： "seats in economy far too close together ... nose to back of seat in front of me about 9 inches. when seat back was back."
缺點： "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
優點： "Overall it was a smooth flight except for few minor issues."
缺點： "I noticed there were one or two times where the host had a list of food specifications but the trolley itself didn't have the kosher or vegetarian meals as requested by the passengers."
優點： "That the plane didn't crash."
缺點： "The seats were dirty and there was no entertainment system. In 2017 this is unacceptable."
缺點： "to hot, very hot!!!"
缺點： "The company lost my baggage"
缺點： "TV did not work. Crew said there are a lot of broken TVs and there is nothing they can do."
優點： "Comfortable seat, quick boarding and deplaning"
缺點： "No in seat entertainment, bad food"
優點： "Good food. Wide choice of beverages. Entertainment. Flight is only 1h 45min Departure on time."
優點： "the food is great, very good multimedia system"
優點： "Crew were very nice and professional."
缺點： "The flight from Istanbul to TLV was scary. The Pilot hit the brakes half in the middle of the take off due to a "technical error". It was very scary, even the flight attendant was in panic. Plus, the food was uneatable. Hope to never fly with Turkish Air again."
優點： "Aside from the crew and their patience, nothing"
缺點： "Everything aside from the crew"
優點： "the crew was nice"
缺點： "the entertaiment was very poor..there wasn't at all audio - music or whatever the landing was harsh the boarding was late"
優點： "Excellent and cooperative staff. It was a smooth flight."
缺點： "My Luggage did not make it, I don't have any information about it :) Lot of people did not get their Luggage"
缺點： "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."
缺點： "Connecting flight did not have my luggage from previous flight."
優點： "Service, food and the entertainment system was great"
優點： "See above"
缺點： "See above"
缺點： "a little more leg room"
缺點： "Boarding process was not nice. Secondary check up is fine but explanation would be helpful and communication from airport crew was awful."
優點： "The service and the smiles of the team. Very professional pilot."
缺點： "The food...very bad."
優點： "Great crew. Great food."
缺點： "Seats were ok, could be better."
優點： "777 & entertainment"
優點： "The application for entertainment was good"
缺點： "Everything got delayed in an hour and a half, due to intense traffic. This is irresponsible, such things should be planned and taken into account!"
優點： "The service was good, the food wasn't bad at all. They were able to accommodate my food preference, though I hadn't requested a vegetarian meal. The rest of the flight was pretty bad. The flight boarded and left one hour late. No communication from ground crew about that. Boarding was a madhouse."
缺點： "There were like 3 movies/shows to watch on a seat screen that you couldn't control anything. So outdated and old. If I had known, I would have made alternate arrangements. Seats were so small and uncomfortable. No width space and no frontal space when person in front reclined their seat. Horrible."
缺點： "Hi I ordered a flight at the Kayak site with a suitcase. And when I got to the talk they told me you had to pay for the $ 70 suitcase. When I bought the flight ticket on the site I paid for a suitcase but at the desk they did not see it and I bought to pay again"
優點： "pleasant seats, friendly staff"
缺點： "security checking in airport"
優點： "The crew was amazing, the plain was great, the food was tasty."
優點： "Service was friendly"
缺點： "The LY security check took longer than usual and could be better organized. I waited 25 minutes in the line for online check in and then another 15 in the other. Why can’t people go directly from the online check in station to the screening and boarding area?"
優點： "Elal is simply horrid. Worse than low cost companies and very expensive. The only thing I like is getter get off the plane and knowing I will do anything to fly with another company next time"
缺點： "Lousy experience all round. Too pissed off to provide detail"
缺點： "Food and entertainment"
優點： "The chicken sandwich was good"
缺點： "More spacious seats, better arange the airoplane with three lines of two seats ..."
優點： "crew always gives a feeling of getting home price was good"
缺點： "seems like an old airplane (quite consistent with previous flights :( that might be the reason for taking off about 90 later? - overhead light did not work ("yes we already know about it") - entertainment set did not work properly - food is very mediocre and the same (i don't care that much about it if other things worked well.)"
缺點： "There was no possibility to select seats during checkin, we had to receive new boarding passes at the boarding desk, we arrived early but were not seated together, as well as people around us, so we had to change our seats with neighbors."
優點： "Comfortable seats, really good food, good service, great private entertainment with lots of options"
缺點： "There was chaos at boarding with seat assignments"
優點： "On time. Food reasonable. Seats a bit cramped"
缺點： "Very easy Eli. Good service. No children nr me!!"
缺點： "The online check in was very inconvenient, the site was slow, the reservation couldn't be found, the seats couldn't be chosen. On the inbound flight I managed to check in after numerous tries, on the outbound, couldn't check in at all. The flight was delayed for an hour while we were already in our seats. The staff was unorganized and inattentive."
優點： "New plane with a great entertainment selection but I think the leg room is becoming less with each new plane. Musical seats —if you’ve flown ElAl before you know what I mean—was annoying. Flight crew seemed to disappear for a while. No response to the call button for over 5 minutes so I walked to the back of the plane where all flight crew seemed to be congregating to get a glass of water. When crew was around, they were very pleasant ."
缺點： "Everything.. Flight canceled, no explanation what so ever. In hk costume service they took my gift of bought from Auckland duty free since I needed to exit in hk because flight canceled. N"
缺點： "Lost my baggage lock and lost my shoes after searching through my bag"
優點： "the crew is very nice"
缺點： "On this flight the seats are a bit narrower and closer together. It did not have the feel of the other fights we have taken in business class el al."
優點： "The people the service best airline"
優點： "The crew was great! Super nice and helpful"
缺點： "Almost 12 hour flight with 2 hour delay. Plane interior was outdated. Not one TV monitor worked, a total disgrace. Should have given bottled water to everyone while we had a two hour delay. Did get served fluids in 4 ounce cups no ice. Felt like I went on easy jet but had to pay $1300. No leg room, when the guy in front leaned back ,his chair was touching my knees and I am only 5'4."
缺點： "I got a confirmation that my ticket is booked and yet when i arrived to the airport they have told me that im not! After i have got a confirmation from you that i did! You stold my time and hopefully you didn't touch my money! I want answers to the situation"
優點： "I don't know where to start. Airplane is from the 70's. Still has ashtrays. The seats are so tight together. Extremely uncomfortable. No entertainment systems at all. One old tv in the middle playing one movie. No wifi. I'm dreading my return flight."
缺點： "We got to our destination safely. Flight attendents were okay"
優點： "The confidence of the pilot and how he transmitted he will control the bumping due to bed weather"
缺點： "Small room leg between chairs - when the chair before me reclined back no place to breath ... The entertainment system was old and did not work well - when asking to see a film - you catch another one or the middle of it and the screen pixelised The taste of hot meal"
優點： "Very responsive crew to individual needs; courteous, well-mannered crew."
缺點： "unavoidable wait on air plane before take-off due to nasty weather, insufficient space in economy class seat seats"
優點： "The crew was really nice and helpful"
缺點： "It is a night flight. There is no reason for the lights to be turned off only 4.5 hours after departure, and turned back on after 3.5 hours. It is really awful when you are traveling with kids."
缺點： "A day before I realized it was El Al Up (low cost) so I had to pay for 2 suitcase extra 200 $! And couldn't seat near my partner. The data was presented in a misleading manner which was very diaspointing ..."
優點： "Wifi on the plane. Great crew."
優點： "Comfortable seat however it didn't recline as it was in front of emergency exit row"
缺點： "Above, plus my light was outso I couldn't read and I had brought books and work to do! Also my TV screen wasn't functionalso I also couldn't watch anything g AND my headset, only one earlier e worked!!"
缺點： "boarding in newark was chaotic, took forever and plane was delayed for an hour. Food was so so. Iam allergic and it seems there were lentils in the rice which i couldnt eat, also possibility of nuts in the pastry served. Nut allergies are quite widespread. It would be nice to have had the ingedients to the various foods. Stewardesses had attitudes if they were bothered in between meals. seats very cramped, had no room to move."
缺點： "Sitting seems intentionally bad (separating families) unless you pay extra Food is inedible Crew being sardonic of local latency when we all remember how ELAL crew used to sit idle on track to earn a couple more bucks"
優點： "That it was a non stop flight."
缺點： "A. the airplane was the oldest airplane I've been on. The seats were so uncomfortable, I thought my butt would crack open after sitting on it for 10 hours. The TVs were worse qualities than what we had 50 years ago. There was minimal seat room for arms and legs. I'm not just bitchin, but I never paid that much for a flight, yet, it was the worst experience ever. (Just to give context, I've flown to Israel with Azerbaijan, Royal Jordanian, Air France and Turkish Airlines and ALL of them were exponentially more enjoyable). B. The flight attendants were literally the ruddest ones I've met. I clicked the help light on my seat like 5 times throughout the flight for water but they never came. I couldn't get up because an old woman was sitting next to me and she was sleeping. C. The flight was delayed which was a huge inconvenience for me because I bought this flight specifically because of its departure time. Overall, my advice is to stay away from this airline because it will probably be your worst flying experience ever"
優點： "The flight was delayed for over an hour with no reasons or apologies given."
缺點： "Service was lousy"
缺點： "The security is ridiculous. They discriminate all non Jewish passengers and have no respect to people that live in Israel."
優點： "Never flying with those amateurs again!"
缺點： "Too long security Very crowded"
缺點： "You don't offer food for vegan people!"
缺點： "The boarding time kept on delaying all the time."
缺點： "delay of 2 hours change the food: it is the 3 rd time that I fly with El Al this year, and always the same choice between bolonaise and chicken-rice : no surprise!"
優點： "It was the first time that even for the cup of coffee you pay. The next step is obviously that you pay also the cup of water?"
優點： "Nice comfortable temperature newspaper Pita and Humous"
優點： "exit from the airplane when the flight was over was fast."
缺點： "night flight: no blankets, no pillows for all the passengers chairs reclining very small. chairs are really old and uncomfortable food / dinner: will feed it to my dog. entertainment equipment: stuck somewhere about 30-40 years ago. the oldest I ever saw, headset don't work in one side, 90% of the channels has nothing on them: no music, no movie, nothing."
缺點： "The service was rhe the worst part of the flight"