優點： "Staff is the best, very accommodating."
缺點： "It was an old plane so not much comfort in business class"
缺點： "Crew could have been more pleasant"
缺點： "Foot rests in economy - better ventilation options airflow"
優點： "The only good thing about Turkish Airline was the entertainment, the movie selection was pretty good."
缺點： "I did not like flying with Turkish Airline. Worst experience ever for travel. Kept us on the the plane for hours while fixing the technical issue. The food is disgusting, the crew does not speak very well English. They do not come quick enough when you want something. I would not recommend Turkish Airline to anyone. We had to pay extra for sears that were given, should have been given to us for free considering they treated us badly on our start of the journey."
優點： "We arrived in Athens eventually"
缺點： "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."
缺點： "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."
優點： "The little details...slippers, nice meal, foot rests, deep carryon bins."
缺點： "Legroom, too tight. Attendants blocking lane unable to reach restroom, entertainment didnt work."
優點： "It was a very nice flight."
缺點： "Everything was good."
優點： "Excellent service. Very tasty food."
缺點： "Too many voice announcements, interfering with the entertainments system."
優點： "Food and service in business class were splendid."
缺點： "Absolutely nothing"
優點： "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."
優點： "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."
優點： "Full meal and entertainment system even for a shorthaul flight."
缺點： "Tight leg room"
優點： "Food is really decent in economy. Good portions and variety."
缺點： "Leg room seems tight compared to other airlines."
缺點： "A little late"
優點： "My languages are all damaged."
缺點： "My languages are all damaged"
優點： "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."
優點： "On time, friendly, good food"
優點： "Turkish airlines was one of the best flight company on the world with crew with amenities and with smile face"
缺點： "Delayed and boarding"
優點： "Crew and flight itself was great."
缺點： "As expected, the plane and seats were okay (borderline mediocre). The food wasn't enough and the choices (rather the lack of) were poor. The seats could be better and not particularly comfortable for a long haul flight."
優點： "Professional nice food"
優點： "Food was quite good for an airline."
缺點： "The cabin was hot, couldn't sleep, no air vents."
優點： "Largely pain free experience"
優點： "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
缺點： "No inflight entertainment even for business class passengers."
缺點： "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"
缺點： "i liked everything"
缺點： "Unable to select an aisle seat on second leg of trip from the check-in counter. Also, unable to book miles on my Lufthansa or United frequent flier"
缺點： "Need More premier economy seats"
優點： "Nothing much to shout about this flight. It got there safely?"
缺點： "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."
缺點： "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."
優點： "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
缺點： "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
優點： "Nothing Really Nothing"
缺點： "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."
優點： "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"
優點： "Comfortable, on time and as always good service from Turkish Airlines"
優點： "The food was nice. The onboard crew was kind."
缺點： "Our first flight was delayed (due to the air graft arriving late), causing us to miss this flight. The Turkish Airline staff informed us that we would have to wait 24 hours, purchase a hotel at our own expense, and acquire a Turkish visa, also at our own expense. When my husband asked to speak to a manager, it took 45 minutes before a staff member offered us another flight that arrived only a few hours later. All other staff members were on their personal cell phones and would not answer our questions. By the time our boarding passes we’re printed (an hour later)we had to run to our gate in order to make our flight. This left us no time to contact our driver who was picking us up and let him know when our next flight was arriving. We’re extremely disappointed in the customer service and appalled at the lack of professionalism."
缺點： "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."
缺點： "The worst airline I have ever flown with, worst disruption management"
優點： "Well looked after from start to finish!"
缺點： "The boarding was a little more chaotic, but the host airport has a major influence on that process."
缺點： "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."
優點： "All is good"
優點： "kayak was poop for help for me."
缺點： "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"
優點： "I liked the new airplane and the comfortable seats."
缺點： "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
優點： "great selection of movies"
缺點： "heat, small seats."
優點： "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
缺點： "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."
優點： "Very nice journey. Personel super, they help everysecond"
缺點： "I want to read other newspapers They have use only one boice"
缺點： "The flight was cancelled and I still didnt receive my refund."
優點： "Everything was well taken care of."
缺點： "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."