優點： "Some crew members are not helpful with simple requests, not even an update about the request from multiple employees. Used to consider Emirates the best in hospitality. Food was awful on some parts of the journey."
優點： "The Boarding Emirates at Logan Airport is a nightmare. The staff are unhelpful, and take long time to process Transiting passengers. The Desk is understaffed, and the staff is rude."
缺點： "The flight has enough crew on board, but the staff usually stand together in the galley and keep gossiping, instead of going around once in a while and check on passengers. It's a long flight and crews change but the passengers don't."
優點： "Crew was great"
缺點： "The seats were pretty stiff compared to the A380 business class seats on my preceding flight."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "Very nice"
優點： "Service was good. Staff was efficient."
缺點： "Cabin was overly warm. Sweatie hot."
優點： "The seats were spacious and comfortable. Ample room for the long flight."
缺點： "Desert option: warm cookies"
優點： "The crew were nice and boarding was smooth"
缺點： "the main meal was good, but it didn't come with much more. It didn't have water, dessert, or a side dish, it only came with the main meal, a piece of bread, and butter. The chair was not that comfortable, I've had a better sleep on other airlines for the same flight."
優點： "cheuk in 快！吾使等太耐！"
缺點： "Not taking the blankets and headphones away 30-40 minutes before the flight landed"
缺點： "Birmingham airport departure lounges is too small to comfortably"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "We like to have Comfortable Seat for mother with that she has under baby infant I Called to the customer service Emirates Fly 25 Days before Fly I Explain to the customer Service that on Economy Class should be Good place and seat for mother with baby but they didn’t give us the Good seat that was so Hard to 13 hours with baby in a tight seat Travel"
缺點： "We like for next Fly from Kabul to JFK Emirates give us Comfortable seat for a mother with her baby thanks"
優點： "Hospitality, service, crew and everything was well"
優點： "The travel kits are much nicer now, appreciated the mattress"
缺點： "The boarding process in ORT was a horrible fail. they didn't announce the boarding of first/business and by the time I arrived at my seat there was almost no overhead room left because people from economy put there bags in the business area. The bathroom was definitely not cleaned enough, I went twice where the floor was soaked, the seat was wet and the sink full of toothpaste. I understand that every passenger should be responsible enough to clean up after themselves, but it was not an enjoyable experience. The crew was friendly enough, but it didnt feel like the personalized service experience that is usually the case (where they introduce themselves, explain the do not disturb sticker etc). Also I think there was something wrong with my seat because it didnt "lay flat" all the way."
缺點： "Upgraded to "promotional" offer for business class. It was not the full experience. No lounge access etc. Though the flight part of it was great!."
優點： "Everything other than food"
缺點： "While they gave good AVML food on DXB-HYD flight, not sure what stops them from repeating it on SFO-DXB flight., It was worst to the end."
缺點： "Emirates charging for duty free merchandise bought in Dubai. It is ridiculous that they add the weight of the duty free merchandise to your carry on luggage and charge at the gate. If I have known that I could have shopped in Dubai duty free. The customer service person was very rude too."
優點： "I like everything, every boby"
優點： "On time."
缺點： "they have changed how they serve drinks and food. they used to do that separately. now they club it together."
優點： "The flight was on time"
缺點： "I travelled internationally after 4 years. When I boarded my flight in New York, nobody cared to weigh my carry obs. However at my transit, while I was about to board the next flight, they weighed it and asked me to pay 100$ extra. If the airlines didn't allow more than 7 kilos carry on, they should have weighed it at the beginning of my trip since I had lots of room left in my check in and would have adjusted the luggage."
缺點： "seats wouldn't recline, they say it is a mechanical, I had to sit uncomfortably for 16 hrs"
優點： "I liked the entertainment and the cabin crew is very welcomjng and nice smaile on their faces."
缺點： "The leg room for tall guys isrediculous and if i had to get more leroom even in international flights they r charging. Ive not bren charged in domestic flights till now for leg room. And the food shoydl be changed and please give sime yhing more filling."
優點： "Service was some what better than in the business class."
缺點： "I requested special meal when booked my ticket. I was told no vegetarian meal or sea food except for chicken and was given a just a roll and desert. Half an hour later after I finished what was served I was asked if I wanted left over vegitarian dish??????"
優點： "I am pleased to travel and thanks to Emirates."
優點： "Food was good and seating was comfortable."
缺點： "That i could not step out for a 7 hour layover in dubai. transit visa should be granted even for that duration."
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "Seats are cramped and uncomfortable"
優點： "All are good."
缺點： "Served vegetarian, I am very happy."
優點： "Food and entertainment. Didn't crash."
缺點： "There is no leg room, and the seats are so small that everyone ends up leaning on each other. Better pray that you neighbor doesn't show up. Ever tried to eat while in such close proximity to another human? Totally not recommended, yet it's a requirement on these flights. I was not able to eat at the same time as my neighbors. I let them eat first, then ate my food."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "food and timing services staff behavior and treats excellent"
缺點： "pls replace drinking water bottles (small) in the place of cups"
優點： "Excellent service in flight and nice food"
優點： "The staff is super friendly and professional."
缺點： "I paid for an assigned window seat (18K) at the front of the plane. However when I arrived to my seat I was told that there is a handicap person in my room and I can't sit there and was offered a seat in the back of the plane. Yes of course I understand and wouldn't want to move a handicap person to get to my seat but at the same time I believe the seat assignment fee which I paid in advance should be refunded."