TPE - NCL
從台北 臺灣桃園國際機場飛往泰恩河畔紐卡素 紐卡斯爾機場的4間熱門航空公司
優點： "Crew very helpful. Seat was very good, food excellent."
優點： "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"
優點： "The crew members were really nice and accommodating."
缺點： "Need more entertainment selections."
優點： "Amazing crew. Seat needs more padding."
缺點： "Memory foam seats"
優點： "The crew professional and friendly"
缺點： "The food was rather bland and did not live up to my expectations"
優點： "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
缺點： "The food was not too attractive, better variety of main meals"
缺點： "On time would be better."
優點： "Flight time shorter than scheduled. Food good. Crew great."
缺點： "Somewhat limited recent release movies compared to Emirates."
缺點： "Flat beds on second flight"
優點： "The crew was very helpful and courteous."
缺點： "The flight was delayed and I decreased my time in Singapore"
缺點： "No complain . It’s singapore airlines and not dirty air India or jet Airways"
優點： "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
缺點： "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
優點： "Staff was great as usual"
缺點： "Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight"
優點： "The crew Were exceptional ."
缺點： "If The seat recline could go down a bit more innpremium economy, that would be perfect"
優點： "Comfort n clean"
缺點： "Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO."
優點： "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
缺點： "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"
缺點： "Softer seats and more movies"
優點： "Perfect timing"
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "The crew was great as usual. The food was good"
缺點： "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
優點： "Better flight as bigger craft and no neighbours in my row so I got some sleep."
缺點： "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
優點： "More space then previous flights. Attendants very pleasant and helpful."
缺點： "Ran out of the food choices by the time they reached me. Had to make do with what was left."
優點： "Couldn't find a problem"
優點： "The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”"
缺點： "The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!"
優點： "Nothing beats Singapore SQ!"
優點： "Food was pretty good. Loved the Weiss ice cream bars"
缺點： "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."
優點： "Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous."
缺點： "All good"
優點： "The staff is amazing and know what parents of bubs need."
缺點： "Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent."
缺點： "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
優點： "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
優點： "all of SQ"
優點： "Short flight"
優點： "Crew very friendly"
優點： "Everything From the food to the drinks to the comfort"
優點： "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
缺點： "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
缺點： "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
優點： "everything good"
缺點： "need new toilet"
優點： "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"
優點： "Spacious and clean"
缺點： "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"
缺點： "No entertaining at all, only old movies. The seats are very tight. There was a guy snoring during the flight keeping everybody awake. The breakfast was mediocre, just a a bun with fruit"
優點： "Very good service"
缺點： "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
優點： "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
缺點： "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."
缺點： "Inflight entertainment wasn't as extensive as in previous years."
優點： "Easy online me check-in with proper notification & reminder. Attentive crews and good on board entertainmrnt. However, food wise just a good thumb up and not excellent coz we looking forward to see more variety of foods available on board"
優點： "Friendly quality staff, good aircraft."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "The crew were very helpful and the food was good."
缺點： "There was no soap in the toilets on the stretch from Sydney to Dubai. The film choice also seemed poor."
缺點： "Wrong communication for connecting flights. Poor customer service, flight attendants not friendly."
缺點： "Food worse quality than before. No snacks as well"
優點： "The Cabin Crew is pleasant when you are boarding the plane"
缺點： "If you sit towards the back of the plane, you risk not being served at all due to the short flight. If you are served, you get 10 minutes to eat before they have to pick up the trays."
缺點： "Too long of a wait for "parking" after landing"
優點： "Crew were excellent"
缺點： "The TV was small and poor resolution and brightness. Also no USB power at my seat."
優點： "cheuk in 快！吾使等太耐！"
優點： "Full plane. Boarding could have been easier with two entry points into the plane"
缺點： "Plane was late leaving but made up time."
優點： "Legroom and seats Entertainment"
缺點： "Slow service Sparing on refreshments"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Dinner portions were too small."
缺點： "Child kicking seat from behind for entire flight"
優點： "Very efficient. Fab selection of movies."
缺點： "I am lacto vegetarian but my only option was vegan. Second meal was a banana and some tired bits of pepper and carrot. Surely an airline like Emirates can offer a meat-free option!"
優點： "Good flight on A380. Food and entertainment were great."
缺點： "We had to disembark into buses because all gates were being used."
缺點： "Internet on board wws not working"
優點： "Smooth flight, courteous staff"
優點： "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."
缺點： "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"
優點： "Excellent service with very friendly staff. Everything ran so smoothly. For such a large aircraft I expected to have to queue up for boarding and exiting. No queuing, everything was so coordinated."
缺點： "There was nothing that displeased me on this trip."
優點： "Same as above"
缺點： "Same as above"
優點： "Delayed departure. Unable to catch up time. Landed late. Bus took a very long time. Missed the connecting flight"
缺點： "Hotel with all meals provided."
優點： "Great and friendly cabin crew. Lots of movies to chose. Food was great."
缺點： "All was great"
缺點： "Very poor service overall"
缺點： "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worse flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."
優點： "The relaxed environment and the crew are amazing"
缺點： "Some snacks between the food service"
優點： "Good leg-room."
缺點： "Crew do not seem to be attentive."
優點： "Verry efficient and helpful even with oversize canvas painting,, didn't expect luggage to be transferred so quickly but the made it!"
缺點： "Delay and worry I would miss connection"
優點： "Dinner meal. Seats"
缺點： "Bed, breakfast"
優點： "Made to sit for 5 hours on the plane with one tiny glass of orange juice to last 5 hours."
缺點： "Organisation was shocking, staff were rude and unwilling to help."
優點： "Check-in , immigration and security experience at Dubai was very efficient via the business class terminal."
缺點： "Old business class arrangement for this route seems very outdated conpared compared to the newer fleet; was not worth the extra upgrade fee."
優點： "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"
缺點： "Boarding announcements weren’t clear and boarding was not separated by zone."
缺點： "Didn't leave the UK, volcano"
優點： "The staff were pleasant and the food was passable"
缺點： "The number of children screaming and running up and down the aisles was ridiculous. Since parents can’t be trusted to stop their darlings from raising hell, the flight attendants need to. The poor old guy next to me looked like he might die from exhaustion after this long-haul hell. In other news, rushing us into the bus and then leaving us standing there for 30 minutes is not my idea of a good start to the journey."
優點： "The food was good for economy"
缺點： "My seat was about 70% of the size of a normal one. It gave me back pain and shoulder pain as the wall encroaches into the seat space. Do not under ANY CIRCUMSTANCES take the window emergency exit seats. They charge you extra but don’t warn you that they are tiny. I am of relatively normal (althletic) build not overweight or unusually tall etc. They initially told me there were no other free seats so I ended up sat on the floor. Turns out there were free seats. They lied."
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "see above"
缺點： "The fact that I didn't fly due to ill health and got no refund"
優點： "Everything except food"
缺點： "Nothing as such."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "Nothing. Flight was amazing"
優點： "Great atmosphere, crew was excellent!"
缺點： "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
缺點： "All of the less than good, obvious!"
優點： "Staff were professional and polite."
缺點： "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
優點： "Reclinable seats."
缺點： "The food!! The lights could be dimmed as it was a night flight."
缺點： "The KLM crew are always great serving and treating you. Well above many other airlines."
優點： "Just as I expected. And I made my last connection easily."
優點： "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
缺點： "A queuing system would be better-it was a bit disorganised at Amsterdam!"
優點： "Food and service"
缺點： "Working wifi would be good. Better A/C. More comfortable seats"
缺點： "Travelled business class and was ace experience"
優點： "Slow service."
缺點： "Better communication!"
優點： "The friendliness of the crew"
優點： "Seat was good"
缺點： "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
缺點： "Late departure. Rush to connect."
優點： "The entertainment was amazing"
缺點： "The seats were a bit hard"
缺點： "Delays, took my hand luggage into the hold,"
優點： "Everything was smooth and effortless."
缺點： "Can’t think of anything."
優點： "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
優點： "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
缺點： "If I knew how to recline my seat earlier. I did try several times"
優點： "It was all fine"
缺點： "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
優點： "Like the overall KLM experience"
缺點： "Food could have had better quality and the stewardess served it all at once versus in the various courses."
優點： "Nice aircraft"
缺點： "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
優點： "quick/efficient boarding - good staff - good food - easy flight !"
缺點： "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
缺點： "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
優點： "Crew were great, food, entertainment, seat and everything else was great as well."
缺點： "Larger meals."
缺點： "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
優點： "Good food, friendly service"
缺點： "More trash pickup; only one round of beverage service"
優點： "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
缺點： "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
優點： "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
缺點： "I would have to dream something up."
優點： "MCR airport Mert & Greet parking was smooth and efficient."
缺點： "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
優點： "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
缺點： "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
缺點： "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
優點： "The service"
缺點： "The seats"
優點： "Very friendly onboard personnel - I really had kind of homy feeling."
優點： "Great service"
優點： "Excellent service. A meal , drink and a coffee included which we were not expecting."
優點： "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
缺點： "The movie options, as well as music and TV options were limited. There were no electrical outlets."
優點： "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
缺點： "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
優點： "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
缺點： "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
缺點： "Didn’t happen."
優點： "Food and staff behaviour"
缺點： "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
優點： "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
缺點： "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
缺點： "We did not get two of baggage at the destination."
缺點： "They have mabaged to lost my luggage"
優點： "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
缺點： "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
優點： "Feel like reacist Company"
缺點： "I didnt like the treatment of the crew."
優點： "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
缺點： "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."
優點： "The crew was OK, but nothing special."
缺點： "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("
缺點： "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"
優點： "Crew memebers"
優點： "The crew was terrific."
優點： "Amasing crew"
優點： "The crew was very friendly."
缺點： "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."
優點： "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
缺點： "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
優點： "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
缺點： "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"
缺點： "No entertainment facilities"
優點： "The crew was nice and the seat comfortable."
缺點： "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."
優點： "crew was great, seats were comfortable"
缺點： "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"
缺點： "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
優點： "On time, no hassle."
優點： "Crew was very friendly. Food was excellent"
缺點： "Everything very good"
缺點： "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."
缺點： "Check in process running smoothly and better announcement of gate change"
優點： "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
優點： "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
缺點： "Booked with my partner. Ended up sitting apart. Not good"
缺點： "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
優點： "Everything! It was a wonderful experience."
缺點： "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."
缺點： "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"
優點： "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."
缺點： "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."
優點： "Crew was friendly and attentive but hard to understand"
缺點： "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."
缺點： "They lost my luggage :("
優點： "Staff and services all very good definitely"
缺點： "Everything was brilliant"
優點： "On time, staff was nice."
缺點： "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
優點： "Crew members"
缺點： "Up to 1 hour late and they leaved my baggage in Paris"
優點： "The crew"
缺點： "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
優點： "The staff..the attentions..food."
優點： "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
缺點： "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."
優點： "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
優點： "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
缺點： "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
優點： "Crew was nice although one fellow was a little too “nervous” and looked bossy"
缺點： "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."
優點： "Crew was nice, too short of a flight to figure out more"
缺點： "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
缺點： "they lost our luggage very inconvenient"
優點： "Just a routine flight but done with perfect execution."
優點： "Staff was so helpful and attentive to our needs.Providing service with a smile."
優點： "No extra charge for simple refreshments."
優點： "The Air France service was ok. Got me to my destination on time and alive."
缺點： "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"
缺點： "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."
缺點： "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."
優點： "Very quiet"
缺點： "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"