優點： "Service is the best"
缺點： "Mileage is the worst"
缺點： "Good job"
優點： "Crews are always super well trained."
缺點： "Between continental flight need more movies, in my perspective"
優點： "I always love Korean Air crew, you do have 5-star staff!"
缺點： "I can’t think of anything for now! Overall I had a great flight."
優點： "Boarding services"
缺點： "On-line cellphone app interface in mandarin version could be better."
優點： "Yes, crews were excellent"
缺點： "Boarding of passengers should be clear"
優點： "Crew, food, comfort, entertainment and many good things"
缺點： "I love everything"
優點： "I was not able to make the flight because the Delta flight from Richmond to New York got cancelled."
缺點： "1st leg of Flight got cancelled."
優點： "The staff were kind and very helpful when my USB port didn’t work. They were eager to fix the problem."
缺點： "There was no way to book seat or check in online ahead of time. There was no order to boarding the plane. It was a just 1 big line."
優點： "The general service was amazing. The flights were all super clean, well stocked (they still provided headphones, pillows, and blankets) and nice newer planes. The crew was great as well, their English was pretty good and I never had any issues."
缺點： "My original seat assignments were not found so I lost my window seat on one flight."
優點： "Clean, new plane, with great entertainment systems and choices."
缺點： "How in the hell this day in age do you not have Vegan food options on a plane serving Asian countries?! How dose none of the flight crew not understand the words "No Meat"?"
缺點： "The flight was delayed by an hour but otherwise it was a good experience. The crew was great and the food was fine. I'm pleased with Korean Air."
優點： "The food was very delicious on this trip. I had the seafood dish. Very tasty."
缺點： "The movie selection wasn't that good. I was hoping to see the latest Star Wars movie."
優點： "The movie selections were pretty good and was enough entertainment for the long flight"
缺點： "The flight delay forced us to run from one end of the Incheon Intl Airport to another to catch our connecting flight."
缺點： "Horrible delayed and no food offer or available even to purchase!"
缺點： "Flight was delayed 9 hours and we were never given one update, after about 5 hours they moved up to the smallest most remote gate they could and removed staff, again no updates, any information came from rumors people could get out of random employees"
優點： "Nothing at all. It was hell and you should be ashamec ofhiw you treated me."
缺點： "Everything. You have THE worst customer servive evet."
優點： "Very reliable, quick boarding"
優點： "I dont have somebody sitting beside me"
缺點： "Boarding and Food"
優點： "On time, clean, friendly, comfortable, helpful."
優點： "The food was wonderful."
優點： "Everything.they all assist you and helped u out to look and store your hand carry-on."
優點： "A lot of staff, with personal service (even if you come and request a soft drink, they will bring it to your seat). Good entertainment."
缺點： "Seats were very uncomfortable, unsuitable for a 12 hour flight."
優點： "Politeness, cleanliness and food."
優點： "Politeness, cleanliness and food."
缺點： "Nothing to mention"
優點： "Had a fantastic time, it exceeded my expectations."
優點： "I like the City airport service in Seoul, you can drop off your luggage early so you can enjoy the city more."
缺點： "They are not quite ready for their electronic boarding pass and apple watch features. Although they have an App, it only goes far as checking in 48 hours early. The food is not good."
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "Everything was perfect!"
優點： "The friendliness of the Korean employees was outstanding - always had a nice smile and very courteous. My husband and I flight economy and usually when we fly long distance we will try to upgrade to comfort seating so legs aren't cramped (additional cost with Delta airlines) . With the Korean airlines the economy comfort seating was not an option but then actually not needed since the leg room was quite adequate. The blankets and other amenities for the flight were a nice touch with the blankets being very nice and cozy."
缺點： "The Korean airlines line at airport in Shanghai for ticketing and handing off of luggage was way too long. We thought arriving at the airport 2 and 1/2 hours prior to flight plenty of time for checking in but had to scramble to get to flight in time. With the menu - certainly was offered enough food but would like to see a vegetarian option as to meal."
優點： "The crew's professionalism and service. I wish Korean Air could provide training to the US based airlines! Well done!"
缺點： "The vegan meal was served twice during the flight. A bit more variety would have been nice. Qatar airways has a better variety of entertainment."
優點： "Ground staff very friendly as in flight staff. Boarding orderly and seats comfortable."
缺點： "Food was not very tasty"
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "Crew was very helpful and the food was very good, The flight was on time."
缺點： "All the advertisement books in the pouch were a pain. I could have put my reading materials in that space. The advertisements could be offered to passengers during the flight. Wouldn't probably need as many. Also, the cup holder should be up higher on the back of the seat. I kept bumping it with my knee and spilling it."
優點： "Indian music in Audio section and Bollywood movies"
優點： "Service counter check in was very helpful"
優點： "The take off and landing. Pilots are very good."
缺點： "The restroom lacks basic tissue and paper cups."
優點： "Stewardess are courteous."
缺點： "Bathroom floor is not maintained properly. Always wet."
優點： "The captain told us about the landmarks along the flight."
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
優點： "The planes were very clean and in good working order. The crew was excellent. We had a very short connection but were met as we got off our first flight in Seoul and given great instructions about how to quickly get to our connection through security while our flight to SFO was being held for 15 minutes. The food was very good, choice of movies and TV excellent. Our bags made it to SFO despite the short connection. All in all I couldn't ask for a better way to make a 20 hr trip to the other side of the world."
優點： "the flight attendants were great, and we had the two seats across in the very back, which is much more comfortable than the three, or the center area."
缺點： "we had terrible turbulence for several hours, and therefore didn't sleep. I know the pilot was trying to find calmer air, but it really seemed like we were descending way too fast. It was a LONG 11 hours."
優點： "You need to have wifi"
缺點： "Get wifi"
優點： "Good food, friendly staff, great service"
缺點： "The seats could be bigger"
優點： "It was a codeshare flown by China Air, and was a typical China Air flight. Quite good but nothing spectacular."
優點： "Customer service was wonderful"
缺點： "There was nothing I didn't like"
優點： "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."
優點： "Comfort and food with good entertainment."
缺點： "Crew could be trained for better service, most all were rude and annoyed that they were there."
優點： "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
缺點： "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."
優點： "Better seats clean bathroom"
優點： "Crew was outstanding. Plane was spotless. No nonsense and lots of nice people working for the airlines."
優點： "The flight attendants"
優點： "Food was good as it is typical on Turkish Airlines."
缺點： "The check in process was terrible. I specifically requested seating together with 2 small children and an injured daughter. The check in process was the most chaotic I've seen in recent times. No clear order, no clear counters. We bounced back and forth before we checked in our luggage. At the gate, another long chaotic line of multiple questioning and bag/body search before we boarded buses to our plane. When we boarded we found out we were split at 2 or 1 seat arrangements (out of 5 travelers). After complaining, there were able to seat at least 3 (with one lap child) together and 1 separate. The plane was uncomfortably hot all flight long despite notifying the flight attendants. The one restroom ran out of soap in the first hour of the 11 hour flight. They quickly ran out of a choice for lunch option and snacks. I fly Turkish Airlines frequently and I usually am satisfied, but this was exceptionally bad experience."
優點： "the food and service was outstanding as always on Turkish Airlines"
缺點： "The seats were incredibly Uncomfortable, and I was in Business Class. It seemed to be a newer plane. The seat was like sitting on a bench, not in a seat, and the distance between rows was almost non-existant; it was very distressing and disappointing...."
優點： "Better than all others at this time."
優點： "I've flown with Turkish airlines a few times and compared to other airlines they are amazing. Even on short distance flight (1 hour flights) the offer a sandwich and drinks. If there are delays the pilot explains what's happening instead of leaving us clueless."
缺點： "i took four flights - LHR - IST and ISt - Riyadh. every flight was a minimum of one hour late! there is no semblance of order in the boarding process, it is the largest and most effective bully who gets on first. even children and frazzled parents we not accommodated to help settle the children, which would improve the flight for everyone"
優點： "Good connection from SFO to TLV. Good service good food"
缺點： "No problem"
優點： "The staff was nice & the food was pretty good for airline food. Good movie & entertainment selection. The usb charger at each seat was extremely convenient & helpful. The provided slippers, socks, lip balm, tooth brush, tooth paste & sleep mask were a very nice touch."
缺點： "The plane was extremely hot upon boarding & stayed that way for quite some time. People in our group thought they might pass out from the extreme heat. Once it cooled down, it was much more comfortable & bearable. Wish they offered more food items for those allergic to dairy/gluten."
缺點： "WHEN i MISSED MY FLIGHT FROM ISTANBUL TO JEDDAH I DID RECEIVE ANY HELP NOR ANY CARE"
優點： "love georgia!!"
優點： "I can't remember the flight experience, so I assume it was fine."
缺點： "I can't remember the flight experience, so I assume it was fine."
優點： "Excellent service. Food and other amenities were excellent"
缺點： "Lounge at Ankara not comfortable and food need to change"
優點： "Food was good"
缺點： "Hour and a half delay"
缺點： "It was so uncomfortable to mrest on the old chair the tray table won't fold in the arm rest."
優點： "The courtesy to all the passengers was great"
缺點： "14 hours on the flight that's pretty much it you can't help that from the distance I had to go"
缺點： "When I arrived in Lagos my luggage did not show up and I had to arrange everything including a private pick up and courier service and I had to pay for it all and got it 6 days later and the 180.00 naira which was in the luggage was stolen."
優點： "Better than average in flight service. Excellent in flight entertainment"
缺點： "Poor customer service. What the Turkish airliines claims to provide for passengers with long stopover (free tour etc.) on its web site did not happen. We got inconsistent and not helpful information from different Turkish representatives. Tight seat configurations. Uncomfortable for a 12+ hour flight."
優點： "crew was very very nice!"
缺點： "not enough leg room"
缺點： "Leaving 2 hours late from Istanbul and arriving 2 hours late at SFO, jeopardizing the Shuttle pickup arrangement."
缺點： "Airport in Turkey is a big mess. Too many checkpoints that make no sense"
優點： "Timeliness Cleanliness Orderly boarding Courteous crew Seats relatively spaciois On board meal edible - even tasty"
缺點： "No device charger USB slots (charge phone/iPad/computer"
優點： "Crew very helpful."
缺點： "Insufficient leg room."
優點： "Over all Turkish airlines is a class airlines"
缺點： "can't think of anything I didn't like about my flight"
優點： "Great crew"
缺點： "No kosher as ordered"
缺點： "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."
優點： "The food was really good but very little"
缺點： "Unfortunately I asked three ( 3 ) time for plankitte during the flight but with No response from (2 )differant"
缺點： "flight canceled , i flew diff, airlines"
優點： "There was a snowstorm in Istanbul so we got diverted to Antalya. I am sitting in a hotel room. If someone from kayak could let me know when my flight to Dhaka will happen it would be greatly appreciated. My email is firstname.lastname@example.org. Thanks"
優點： "Excellent service, food, entertainment & Aircraft! Need quicker updates in monitors - seem to redundant"
優點： "Turkish Air has some of the best flight attendants in the business. The food is essentially gourmet (hot wrap, in this case), and the pilots are highly skilled."
缺點： "This is not a Turkish Airlines issue, per se, but an airport problem. Ataturk is very spread out and there are far more planes than gates. More often than not, the plane parks way out in the back 40, and shuttle buses take you to a processing point. If you have less than a 2 Hr layover, and you're switching between Domestic and International flights, you will need to walk at top speeds, or run. Passport Control and multiple security checkpoints could easily cause you to miss your flight."
優點： "landing in jeddah was very bad in caressive manner... but all other things were good"
優點： "The crew and their service was great, and there were lots of choices for entertainment."
缺點： "The seats are really uncomfortable. I'm young and healthy but my knees and back are in a lot of pain after the flight."
缺點： "Check in late, rude staff, bad food"
優點： "Service was excellent."
缺點： "1) The foot rest blocks the ability to stretch your legs. A very uncomfortable 12 hour flight. Cramped. As a result, I will probably go with another European airline on my trans-Atlantic flights. 2) You need to offer snacks between meals on a 12 hour flight (back in the galley). Every other airline I have flown offers these on long haul flights in the galley - usually a small snack like chips or cookies. Your flight attendant told me that she would be serving the second meal in about 4 hours. Really, I was shocked that nothing was available in between meals on such a long flight."
優點： "From extra free bag, to all the little things they give you to make you feel much more comfortable, to the scrumptious meals and constant attendants attentiveness to passengers needs. Loved everything!!! Especially the way we can follow our route on the screens."
缺點： "Nothing at all"
缺點： "Everything good"
優點： "the crew were very nice, the plane was new and half empty and it arrived on time"
優點： "entertainment was excellent the crew was nice"
缺點： "teh landing was tough the boarding was late"
優點： "One of the best airlines we've flown"
缺點： "Bags took long to come out in JFK even though they had priority tags."
優點： "Clean, efficient."
缺點： "Inexplicably, food choices ran out and the crew were basically like tough luck...no explanation, aporigins or anything. My fiance who didn't eat meat was left eating bread and crackers."
優點： "the food . the warm facecloth, and the attendants were very helpful the slippers and mask were a nice touch similar to japan air"
缺點： "the video on both 9 hour flights had problems. on the way to turkey it didn't work at all on the way back one of the movies took over the screen it thought it was displaying the whole movie but other than the progress meter there was nothing on the screen and you couldn t turn it off , hence no video for 2 1/2 hours not so good"
優點： "Lots of nice little amenities (lip balm, sleep mask). Tons of movies to choose from."
缺點： "Seats were small, old and uncomfortable."