優點： "Crew was excellent, and the distance between rows are enough so seats are very nice."
缺點： "Food stuff was not good & Turkish Airlines can not do anything to that due to Covid 19 Issue and they are following the rules."
優點： "All what you think :)"
缺點： "The place's we are sitting can be better"
優點： "No complaints, Turkish airlines is simply one of the best company in Europe."
優點： "The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals."
缺點： "The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor."
優點： "Crew was very good and the food excellent."
缺點： "Seat space is a little small."
優點： "Turkish airlines is the best"
優點： "Excellent staff."
缺點： "Very cramped, even for economy."
優點： "What did you like?yes"
優點： "The food was tasty, as usual. The crew were attentive and it was a relatively smooth ride."
缺點： "The boarding gate was located much further than I remember for previous flights. And then we had to board shuttle buses to the plane, which made for an unpleasant boarding experience. Too many carry-on bags onboard meant no space for my bag in my allocated overhead bin. The plane seemed old and the seats were small and cramped. The entertainment systems kept shutting off in the beginning of the flight, and my screen was slightly unresponsive to touch. Not the best flight experience compared with what I'm used to and expect from Turkish."
缺點： "A 30 mins delay"
優點： "food and service"
缺點： "Crowd highly liked company deserves crowd"
優點： "Lounge in istanbul is probably the best I have ever experienced worldwide"
缺點： "Chaotic boarding with no priority system and allow too many cabin luggage that it was difficult to put my own little computer bag. Movies selection can be improved"
缺點： "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"
優點： "Excellent all around"
優點： "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
缺點： "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."
缺點： "The boarding was chaotic. The space used at the gate could not cater for the number of passengers and there was no way anyone with any priority boarding status could make it to the counter. This is not new and has been a recurring problem with this flight and turkish airline does not seem to care enough to handle."
優點： "To be honest nothing really."
缺點： "Quality of service and quality of plane. Seems most of the flight attendants could care less about the flight passengers."
優點： "including new releases"
優點： "The customer service was top notch!"
缺點： "Could have used a few more air conditioning vents"
優點： "Free drinks and movies"
缺點： "Food wasn't great, wouldve rather better snacks than food that wasnt good. Pilot volume - I would listen to a movie at say level 3 and the pilot would come over the radio at like volume level of 7 or 8. Not helpful."
優點： "N O T H I N G"
缺點： "Very unorganized and poor communication services"
缺點： "Bad cold food. Crowded. Hi"
優點： "Prompt, departure"
缺點： "the food"
優點： "The team"
缺點： "A little turbulence"
缺點： "When I arrived in Lagos my luggage did not show up and I had to arrange everything including a private pick up and courier service and I had to pay for it all and got it 6 days later and the 180.00 naira which was in the luggage was stolen."
優點： "Fly in from New York"
缺點： "Connecting to the next flight. Is very poor. They need to improve more on the tune difference"
缺點： "The transfer at Istanbul airport was somewhat chaotic and disorganized."
優點： "The flight itself was smooth . Aircraft looks better than usual ones on this route . Istanbul -lagos though with very little leg room ."
缺點： "The food is a total zero. Food is presented to human being like begged on the street . Pasta with just tomatoes sauce ? No meat , chicken or fish absolutely empty . The chicken meal had like 2 spoons of riice thrown in . Food was very unappealing . For a flight of about 7hrs it could have been better. My flight from U S to Istanbul was perfect . Meals , service ,bathrooms all good . Please they need to improve on the African route or stay off the route ."
優點： "No turbulence during the flight !"
缺點： "I did not enjoy the food, the spraying of chemicals in the air and the inability for the attendees to help customers."
優點： "Comfortable plane, excellent and friendly crew, easy check in and smooth flight."
缺點： "Getting off the plane at Istanbul airline was on the tarmak and then transfer to airport via shuttle. It says raining outside, the stairs going down where wet and one had to run to the bus. This was fine for me but not the find for more senior passengers. No personal entertainment but very short flight."
缺點： "The best"
優點： "The entertainment and food choices are great, and staff is kind and ready to help."
缺點： "The line to check in & get our boarding passes was ridiculously long -- it took us about an hour of just waiting in line before even getting to security."
優點： "The service from Turkish on the flights was great. The service for rebooking was great, once we got to the front of the line."
缺點： "Due to a snowstorm (beyond their control) we had to rebook. We were in line for over seven hours because they did not honor the line and helped whoever walked up to the front. Many people 'cut' in line. It wasn't until someone yelled at them about the problem that they started to honor the line. Unfortunately that was five hours in to the wait!"
缺點： "There were issues with the entertainment system. It had to be restarted by the crew a number of times and lots of people didn't have fully functioning entertainment for the flight."
優點： "We got the two outside seats returning, and it made all the difference (we had the center row on our flight to Rome)."
優點： "Entertainment options were excellent for adults and ado. The crew were very accommodating"
缺點： "Screaming children and passengers that don't follow simple instructions or cue with respect"
優點： "Promptness Courteous staff Personalized entertainment"
優點： "NOTHING, NOTHING, NOTHING, NOTHING, NOTHING, NOTHING, NOTHING AND NOTHING!!!!!"
缺點： "The company I work for has change our travel policies. We are to avoid any connections to and from Turkey. I was not able to catch this flight. I called to see if I could receive a voucher or refund on my unused return trip, due to the military coup. I was told NO! This country should be avoided during this time."
優點： "Excellent service and food."
優點： "There was free movies to watch along with a travel bag."
缺點： "The food options were not good for vegetarians or vegans."
優點： "good selection of movies free drinks"
缺點： "food was not too good"
優點： "Continued the great service"
缺點： "I would like a little more leg room"
優點： "Nothing whatsoever."
缺點： "Worst customer expireince ever. I was making a short trip to visit my very sick mother. Turkish Airline changed my connection time without notifying me such that I had 5 min left for my cooection in stambul. They gave me no other option and blamed this on Kayak and kayak blamed it on the Airline leaving me with no options. I had to stay in Birlin at my own expense. Complaint filed with Turkish airline resulted in nothing. I made several calls for update and only repose I got was we will send an email to the complaint dept. and you will here in 24 hours. This has been going on for over 5 days with no contect, update or resolution. Once back in the US, I plane to file a formal complaint with FAA and more. DO NOT take this airline. They are worst airline I have ever used and will never use it again."
優點： "EVERYTHING EXCEPT FOR BEING CRAMPED IN MY SEAT."
優點： "A hallmark of Turkish Airlines are their small details in making a bad situation as best as possible for those of us who cannot afford to sit in the front of the plane. Very good food, generous supply of wine, a very good entertainment system, courteous and friendly flight attendants make the flight bearable if not enjoyable."
缺點： "Though the flight crew for Turkish Airlines did their part, the ground crew left a lot to be desired. It may be the Viennise airport or it may be Turkish Airlines but line straps at the check in counter would go a long way to help us from rude and disgusting individuals who seem to feel the world centers around them and their needs are the more important than anyone else. While 90%of the people in the world understand what a queue is there are those 10% who not only do not understand the need for queues but flaunt their unwillingness to follow social norms. This situation carried forward to the gates where Vienna airport decided to require another queue to gain access to the gate area by putting the security check point at every gate. Note to self, Avoid the Vienna Airport."
優點： "The food and the crew were very good."
缺點： "They company give us wrong information regarding to the luggage alowed. We flight from Argentina to Istanbul with 2pieces of 32kg each (because we were moving). When we leave Istanbul to Oslo they allowed us to carry only 2 pieces of 23kg. So we have to buy a new luggage, rearrange all our belongings at the airport floor, and pay for extra lagguage. They refuse to consider that we were in a connection flight. Was a terrible situation because the time was very limited. The experience was the worst in my life with an airline."
優點： "The entertainment"
缺點： "The uncoordinated manner the crew worked. Certain rows were not even catered for. The manner in which the food was served. Just not very professional. I felt that the crew treated passengers coming from instanbul to the US different than passengers traveling from the US. Turkey airlines needs to treat all passenger the same no matter where they're from or their destination."