優點： "The flight attendants were kind"
缺點： "The airplane was old and the seats were a little dirty"
缺點： "The seats are so small and place was very squeeze"
優點： "Slept in the flight for 5 hours and my toddler did too , was quiet in the cabin and this is the only good thing"
缺點： "Boarding they kept me and couple othee guys like seeiously 5 staff people at the gate doing nothing and you ask anyone please help i want to tag my stroller so i can board ans go on boarding line, no response only one peeson will work. the rest of the four are completely useless, i eventually told my wife to board with our daughter so they have the time to sit and prepare food etc and pull things they will need durimg flight Andi waited on this last staff person at the gate until she gave me the tag to the stroller and boarded later First meal they said either fish or beaf meat balls, i like both and no problem, but the crew said no fish anymore so you you will take beaf, OK Luckily neither my wife or daughter ate it Because after I ate it, 3-4 hrs later, I had the worst stomach pain ever and was in pain the rest of the flight and the remaining of the day after we landed FYI I ate just crackers and like all bread sandwiches all morning and was completely fine- just the beaf meat balls either not cocked or remains of non good beaf and other things- horrible food"
缺點： "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."
缺點： "Personal and service were grea!"
缺點： "I was bumped from my flight. Suspect it was because flight was booked thru kayak instead of directly with airline. Will not do that again"
優點： "This flight on an A330 had big touch screens which worked well. Seats were spaced apart with good room and were fairly comfortable. Nice, friendly crew."
優點： "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
優點： "good people /service, good food and comfortable seating nice experience all in all"
優點： "I have flown Turkish Air many times for the past 8 years and they are a solid airline. They have very good food for airplane food, and a decent entertainment center."
缺點： "Unfortunately they have moved away from their Exonomy Plus seats that were great and ample room, whereas now their seating in exonomy is very cramped. They also used to have nice amenities on long international flights like a hot towel and some Turkish Delight before takeoff and landing, but they no longer have that. And my biggest complaint is that they keep their planes unbearably hot most ost of the time. It’s by far the most frustrating thing when your cramped in their tiny spaces for 11 hours."
優點： "Crew was very kind"
缺點： "Food was terrible. Far from what usually TK is expected to offer on an short international flight"
優點： "Well priced airline with higher levels of service than contemporaries. But contact with them is a challenge. Getting breakfast on the first leg was great."
缺點： "Could not check in online so got a middle seat at airport. Airport in Istanbul is very spread out. Be ready to walk. Give up on boarding groups or the reality of announcements."
缺點： "The seats. You are real greedy."
優點： "Everything- hot moist wash rags & overnight kit were luxury touches."
優點： "Crew and the food"
缺點： "That the WiFi didn’t work."
缺點： "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"
優點： "The landing takeoff was very smooth."
缺點： "The seats r too small. The food did not taste good. Wn I asked for snacks since I did not eat I was told there is nothing. No wheelchair service. I have never seen in my life such poor wheelchair service."
優點： "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."
優點： "The entertainment and refreshments on the flight was satisfactory."
缺點： "The sanitation on the flight was disgusting. Trash everhwre, tray tables with stains on them from the previous passengers, stains on the seat cushions, dirty blankets that had stains on them, the bathrooms were foul smelling with fluids on the floors. I am never EVER FLYING TURKISH AIRLINES AGAIN."
優點： "I liked how smooth our flight was thanks to the flight crew. The entertainment was great and helped pass the time. The flight crew was great and attentive."
缺點： "The food was ok but I wish I knew a way to have vegetarian options. I would have liked some kind of fruit options as well."
缺點： "I like everything"
缺點： "My mother is terminal, as in, she's DYING. So she was having a momentous flare up and we were running a little late. NOWHERE we were told we had to be at check in prior to an hour before the flight. Made it there 6 minutes after that "hour" check mark and were unable to make the flight. Tried to rebook and was told to pay the $800 per ticket that we already paid. Who has that kind of money? Guess I'll see if she can settle for sea world or the damn beach instead of Egypt like she wanted to. Thanks for nothing. For absolutely nothing."
優點： "Feeding and taking good care of passeger by giving out naccessary information promptly . Thank you again."
優點： "I got a return ticket from Houston to Lagos, the first leg of my trip went pretty well, no hassle at all, the staff and crew were great and professional."
缺點： "But the second leg of my trip which was Lagos back to Houston was horrible, the Turkish Airlines employees at the Murtala Mohammed International airport Lagos were the worst ever, unprofessional, rude and lack basic knowledge of boarding. Decided to do their own thing rather than what the airline allows. It's almost like they lacked training or just don't want to learn. No accountability whatsoever as one of the employee said "it's not like it's gonna affect my job anyways". Poor poor terrible customer service, no courtesy, no etiquette. I can go on and on but ain't nobody got time for their negativity."
缺點： "The service was very professional."
缺點： "The plain arrived late to Kiev and I missed the connection flight"
優點： "The entertainment options were great."
缺點： "The first delay during my trip was due to an emergency but my layover was delayed again. I'm not sure if this is an outlier event or if this is a pattern."
優點： "The crew was very attentive and the food is amazing"
缺點： "After the second hour the temperature inside the aircraft was very warm started to sweat"
優點： "Had REAL silverware and great food. Also great customer service via the flight attendents. THANK YOU!"
優點： "My first flight with a different airline."
缺點： "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
優點： "The staff are all very professional and nice."
優點： "Every thing was great needed ice water was all thanks"
缺點： "Great thanks"
優點： "I enjoyed that it was a new plane."
缺點： "Given that I have multiple sclerosis, I did not appreciate having to go up a set of steep steps in order to get onto the plane.."
優點： "Good crew"
缺點： "The moms with babies would do with a little help."
優點： "The entire inflight experience was great from start to finish."
缺點： "I approached the Transfer Desk when there was no line and asked the person working if it was possible to switch to an exit row seat because of my height. The man helping me lied to my face and told me that he could not make the change because the flight was full. when I got on the plane, there were over two dozen empty seats. It was very clear that he just did not want to invest the few seconds it would take to address my concern, or give me a credible reason why he could not make the change."
優點： "Most important all flights ran on schedule. Food service and quality were excellent and a great surprise Clean and new aircraft I would travel Turkish Air again and recommend to other friends"
缺點： "At 6'3" I was a bit jammed up in Economy Security was a bit overdone. Initial screening X-Ray carry on bags, thru metal detector. After landing Zurich--Istanbul, again thru xRay and hand screening, then again at gate complete screening again. I guess better too much than not enough."
優點： "Service was excellent."
缺點： "1) The foot rest blocks the ability to stretch your legs. A very uncomfortable 12 hour flight. Cramped. As a result, I will probably go with another European airline on my trans-Atlantic flights. 2) You need to offer snacks between meals on a 12 hour flight (back in the galley). Every other airline I have flown offers these on long haul flights in the galley - usually a small snack like chips or cookies. Your flight attendant told me that she would be serving the second meal in about 4 hours. Really, I was shocked that nothing was available in between meals on such a long flight."
優點： "Good service, good food!! I will use Turkish air again."
優點： "The food was good, the crew was very professional and friendly."
缺點： "The seats are too crammed and there's barely any room in the economy class."
缺點： "Lost my bag. Again no gate number from Instambul to NY."
優點： "One of the best airlines we've flown"
缺點： "Bags took long to come out in JFK even though they had priority tags."
優點： "The crew members were so nice and helpful. Food was good and delicious"
缺點： "Boarding was terrible. They had three departure from one gate. Not organized at all"
優點： "Several check points were not very pleasent , but necesarry."
優點： "I did like the workers in the plane because they look competent and committed."
優點： "The transfer flight was also very nice."
缺點： "The only thing that was a bit annoying was the delay - it was delayed for almost 1 hour."
優點： "Turkish Airlines was the best experience I've ever had in economy, and I've traveled all over the world. Food, service, and entertainment choices were excellent. Thanks!"