優點： "Comfort and food."
缺點： "Some flight attendants could ve friendlier."
優點： "Great seat and crews"
缺點： "A330-300 is nice"
缺點： "Better range of entertainment as the options were a bit dated and mediocre"
缺點： "I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory."
優點： "Everything on the plane was fine, and the service was great."
缺點： "Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great."
優點： "Seats were comfortable"
缺點： "The crew was not friendly, and the food selection is limited"
優點： "All went Well, no delays, good service."
優點： "The seats were comfortable and the in-flight entertainment was fine."
缺點： "The crew shouldn’t assume that an Asian person is Vietnamese just because they boarded from Vietnam. The vegetarian door was awful."
優點： "Crews were good."
缺點： "Seats were small and quite uncomfortable. luckily it was a short trip. If travelling long distance I ll have to consider a different airlines."
缺點： "cabin not so clean, no foot rest. But crew good service."
優點： "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was a 5 star experience, friendly hostess’s and friendly & helpful staff"
優點： "Pleasant steward"
缺點： "Delayed and waste time at Jakarta airport"
優點： "Overall is great"
優點： "Brand new A350!"
缺點： "Hmm, nothing really. Lucky I was not in a hurry.."
缺點： "Delayed again. 5 flights of people crammed in gate area 81 - 84. Ridiculous"
優點： "Air conditioning"
缺點： "Not much of a meal and serviced quick then picking up paper before finished eating"
缺點： "Old plane"
缺點： "For 50 min flight we waited 45 mins in taxi"
缺點： "Incorrect information of boarding gate."
缺點： "Worst food ever."
優點： "There was not much entertainment for kids .. and a"
缺點： "Food was not at all good.. there was not any food at dinner for vegetarians and also for breakfast"
優點： "Rapid boarding"
缺點： "Food was not very nice"
優點： "The regular plane was swapped out for the A380"
優點： "Service, free drinks, decent entertainment selection, and the food was actually a little better than edible, the best airline food Ive ever had (I haven't flown many long haul flights)"
缺點： "People don't stop growing at 5'8. There are people taller than that, in fact quite a lot of people are taller than that. So much in this world is made without this consideration in mind. I'm 6'1, I shouldn't have to pay hundreds more just so I have enough legroom. And I don't mean enough to swing my legs about as much as I want, just enough to be comfortable. This isn't essential on short flights, but just seems cruel to taller people on long flights."
優點： "They provided us with a hotel to stay in until everything was arranged."
缺點： "No communications with KL that our flight was cancelled and marked me as a no show on my next flight. Which cancelled my next flights. I'm not too impressed."
優點： "The boarding is a bit mess up as it was delayed by Malindo Air which share the same gate, I wonder Malaysia Airport authorities has run out of resources why cramp 2 airlines in same gate departing 30 minutes apart, crew is OK seats is comfortable but landing is quite uncomfortable"
缺點： "Boarding and landing"
缺點： "my bag failed to arrive in bkk till next day and had been broken into at kl airport .bkk said this happens every day at kl never fly malaysia again!."
缺點： "There wasn't a food preference option when booking through kayak."
優點： "Excellent food and crew"
缺點： "Seats rather basic for business class"
優點： "Almost everything"
缺點： "Nothing i can think of"
優點： "The early arrival, and the service"
缺點： "Nothing really"
優點： "Not much. Probably only the check in from.Phnom Penh. Haha checked through to Melb"
缺點： "Couldn't check in online to secure reserved preferred seat section. No boarding passes printed on long haul section. Fight delayed, arrival delayed. No terminal parking for aircraft, which meant catching a bus to terminal. Not impressed at all. Why bother with frequent flyer class if it's not going to apply at all as business flyers."
優點： "The plane was nice and new. Very smooth flight."
缺點： "Toilets could have been cleaned more frequently."
缺點： "Bags didn't arrive at the destination"
優點： "Malaysian airlines airport crew at least tried to get us back to Singapore."
缺點： "Malaysian airlines did not offer us any incentives or better seats after removing us from our flight. We were seated separately and all in the middle row."
缺點： "Our flight was delayed over 3 hours resulting in us missing our connecting flight from Kuala Lumpur to China and then Los Angeles . Malaysia airlines did not apologize or help us with rebooking our flights or offering hotel accommodation. They just left a family of five with no flight, stuck in Malaysia with no options of getting home. . Flight crew had very hard bumpy landing on both legs of flight and maybe they need to go review landing protocol so that we don't have to have a hard rough landing"
優點： "I like their timely service and cleanliness."
優點： "Plane (A380)"
缺點： "Limited choice menu, some minor malfunctioning seats & screens"
優點： "This was a comfortable flight with nice staff and great food and entertainment choices"
缺點： "No 12 1/2 hour flight can be ideal but this was good deal."
優點： "Free beer and wine. Good inflight entertainment. Food ok."
缺點： "Seats uncomfortable and not enough leg room for someone 6'02". They ran out of the chicken meal and I was stuck with the fish which wasn't that great."
優點： "Easy to get my boarding pass at the Changi airport. Seating was nice. Not many passengers in this flight."
缺點： "The magazine in my seat pocket was dirty."
缺點： "No food, No entertainment"
優點： "The crew were reasonably friendly and our experience at check in was positive with an accomodating staff member."
缺點： "Very tight seating with little leg room. Meal was forgettable. Only flight where seating wasn't changed from original booking."
優點： "I liked the crew, very polite and helpful."
缺點： "There then was a delay of 3 hours in Kuala Lumpur, which made the already long trip very endless."
優點： "Prompt and great service."
優點： "Food so-so. Cabin crew friendly and helpful. IFE was easy to use but film choices were quite limited."
缺點： "Lousy configuration in business class requiring you to clamber over other sleeping passengers to get to the loo. A380 really showing its age. Toilets not well-maintained, toilet rolls not replaced."
優點： "I love flying with MAS"
缺點： "I don't like Tax Refund Customs Verification"
優點： "Nothing in particular."
缺點： "Crew were not responsive, lacked initiative and had an upsetting attitude when serving. Food was stale, toilets had pee on the floor: Stewardess didn't bother to clean up, she just sprayed an air freshener instead."