缺點： "E mail up dates of change of gates or times."
缺點： "Food on time"
優點： "The flights were fine. Airplanes clean. Food and service good"
缺點： "Manila airport is chaos. Transferring planes on international flights is horrible. 2 additional security checks and disorganized chaos"
缺點： "Food smooth"
缺點： "Let’s passenger choice the seats with time"
優點： "Time management"
缺點： "More information about the terminals"
優點： "The PAL Pilot and Cabin crew was very attentive and friendly. they showed professionalism to every passengers they have encountered. They were very attentive to the needs of each passenger due to 3 hrs delayed arrival. The food taste really good (Strawberry shortcake + chicken penne with red sauce). The plane is well cleaned."
缺點： "I have experienced 1 hr delay departure + 3 hours waiting inside the plane to land, but it was because of uncontrolled situation (force majuere). but despite of the delay, for me PAL served its finest world class service."
優點： "不錯 但臉臭"
缺點： "由於 航空公司的錯誤，將行李唔知送到去邊，要滯留在機場，不單沒有提供任何協助，連問需要等多久也黑面"
優點： "The lay flat bed was amazing and I like the privacy of the seats; this Philippines Airline business class is enjoyable!!"
缺點： "Don’t ask the stewardess for recommendations on what dishes to eat for meals; their taste is quite different from yours!! My stewardess recommended a pork dish that she said was tasty, but I found it dry and chewy!! But that’s Filipino taste!!"
缺點： "the business class seats were not comfortable, badly designed. also it seems some staff (i think manager) are just sitting around, only one young guy was really doing all the work."
優點： "The plane itself was very clean and well maintained"
缺點： "Staff was rude to customers, with poor responses and a lack of customer service skills. After a long delay of over two hours, you would have thought they would've have been more understanding and accomadating. They also displayed poor communication through all stages of the flight."
缺點： "The business seat was very uncomfortable"
優點： "Food is better than most economy boarding and friendly cabin crew service."
缺點： "The tv screens and navigation feels dated, and earphones are a bit combersome. Probably got an older plane though."
缺點： "It was all good, the crew were very accomodating and keeping us comfortable during the flight. It became uncofortable midflight because of one passenger, named Rachelle Marie Perez Herrera Lim sitting in 54 B started to complain about one female crew. She was unreasonable, unccoperative."
優點： "Yes crew and plane were ok."
優點： "Stewards service."
缺點： "Broken entertainment acreens. Mine was broken on the way over and on the way back I had a another broken one , they moved me and that one was broken too."
優點： "Everything, except I hope there was more legroom and wifi."
缺點： "Cramp space, no wifi"
缺點： "Extremely bad experience, the airline rejected to issue boarding pass to us without an appropiate explanation. Never take Phillipine airlines anymore"
優點： "I liked that the lady at the front desk turned us away and we weren’t able to board our flight due to not having a passport that extended out six months to expiration."
缺點： "I did not like the fact that I booked my flights months in advance and would have done this adjustment with Our ample time and not one person informed us about our passports from kayak or Philippine Airlines. It was disgusting that I had to lose my flight and not even receive any kind of courtesy from them or you as far as even a partial refund or any kind of acknowledgement. We just booked other flights without your product. Terrible experience. i am just appalled at the kind of service kayak offers."
優點： "They gave us a meal on a 2 and a half hour flight! Amazing service."
缺點： "It was a bit tight. Not much legroom."
優點： "The service by the flight attendants was excellent!"
缺點： "The plane seemed very dated, although clean. The worse part was getting an IPad to watch a limited number of shows. The iPad was old and the headphones were cheap and didn’t fit well. After flying 5 business class flights in the last 2 weeks, this was by far the lowest level of entertainment available."
優點： "Great on-board service. Also, the food was very good for such a short flight."
缺點： "Inexplicable why the counter staff in Taipei would not begin issuing boarding passes until 4:05PM for a flight that LEAVES at 6:35PM! I was very concerned that the huge line would prevent me from processing through security and make the flight."
缺點： "The food on both flights was pretty disgusting. And I was never given the option to order a diabetic meal."
優點： "Arrival to first flight was clean and comfortable"
缺點： "During flight- attendant would put her hands all over the cups when filling up water etc. I could not even get water after watching how she handled things that guests would be drinking out of. The flight was - freezing. I turned my light on, no one came to me. I then went and found an attendent (2 different times) and discussed that it was very very cold. I asked to see if they had another blanket, they said no. They didn't do much to change the temperature. I watched for 15 minutes, and no one went to change it. Once they did, it didn't help the situation. Later I requested again, and similarly nothing happened. The food- terrible. Dried up hashbrowns, that were overcooked. Meat, I couldn't even eat."
優點： "The flight crew and seats"
缺點： "The poor communication and control of ground staff during boarding in Manila. Will not use PAL again due to the chaos there. Communication with customers was non existent"
優點： "Plane was clean"
缺點： "Not a lot of leg room. Didn't realize there was in flight entertainment until after the flight was over."
缺點： "The choice for the movie was horrible !"
優點： "Legroom is wider than cheap airline, service is better. Ticket price is able to compete with cheap airline. What should a traveler ask more for?"
缺點： "Being cramped for 14 hours, you need to provide seating for people over 6 feet tall"
優點： "Getting onboard"
缺點： "Being in a cramped seat for 4 hours and I’m 6’2” with disabilities and I can not get no accommodations from your airline"
優點： "Flight from SFO to Manila was fine. On time without delay. Once we landed in Manila, our connecting flight was delayed. We were stuck at Manila international airport and not allowed to leave after coming through immigration! 8 hours in a terrible airport with no proper restaurant or bar! Only snack and coffee shops. Would have been nice to know ahead of time so that we could have at least gone into town."
缺點： "8 hour delay Being stuck at airport unable to leave Lack of a sit down restaurant or bar"
優點： "Comfortable, good selection of entertainment"
優點： "Nonstop route, and entertainment."
優點： "It landed safely."
缺點： "It was an hour late leaving Hawaii THAT'S NOT GOOD! And they refused to let me use a 'foot locker' piece of luggage that has been accepted by MANY different airlines and has flown all over the world many times except on this flight and this company. They made me buy a $10 box and transfer everything into it. Then I tossed my foot locker piece of luggage in the trash bin. They were very uncooperative and petty."
優點： "We arrived on time"
缺點： "Delayed flight"
優點： "The flght is on time nice plane"
缺點： "Delayed boarding & not organized"
缺點： "Mechanical difficulties. 9 pm delayed then new flight next day around 10/11am"
優點： "For a short trip of almost two hours going to and from Taipei, I did not expect to receive such accomodating treatment from PAL. Crews are efficient and helpful."
優點： "Excellent crews"
缺點： "Pr896 use small flight with 3+3 a row seat. No video or other media service. We onboard after 2 hours later of the original time because the flight is delayed."
優點： "I like that the flight was on time to board and to depart every time never had any problem with my flights."
缺點： "I didn't like that a few times I had a small question or a request to make like to borrow a pen or to get an extra blanket the crew stewardess ladies smirked me and ignored my request so I felt unhappy with that type of service"
缺點： "They only allow 7 kilos of carry ons. My bag is a carry on with every other airline in the world except Philippine Airlines. 7 kilos is crazy."
優點： "Wide seats."
豁免更改費用。 搜尋台北 臺灣桃園國際機場飛往普林塞薩港的彈性機票