長榮航空, 紐西蘭航空和全日空航空都已經豁免了從台北 臺灣桃園國際機場到日本的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
優點： "Complementary sake and great rice cracker snacks."
缺點： "Come around more often to collect trash."
優點： "Everything was great"
缺點： "Lower the price"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "They were very accommodating and helped ensure a good travel experience (first time traveling with a young child)."
優點： "The staff are really nice helpful and respectful."
缺點： "I dont l8ke the restrooms, they shoukd be always be cleaned most of the times. No cup noodles."
優點： "even though middle seat, there was enough leg room to rest comfortably."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
缺點： "very poor communication of information"
優點： "服務 電影 雪糕"
優點： "They were every where all the time! No sitting around in the back like most airlines. Movies Hallie and many first run and Oscar nominated."
優點： "Polite friendly and attentive Staff. From checking in to inflight."
缺點： "No complaints! Not even one!"
優點： "Quick boarding, great staff, and a smooth ride on 787 dreamliner."
缺點： "Entertainment system went down but the staff fixed it."
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
缺點： "I wasn't able to pre-select my seat."
優點： "The legroom is comfortable for a tall person."
優點： "Very nice airplane with new technology"
優點： "The staff"
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
缺點： "Airplan so old and ac not work super hot."
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
缺點： "Didn't get to go. Thanks for selling me worthless insurance."
優點： "The flights were generally ok. Flying coach.."
缺點： "My round trip had a total of 5 legs.. I had to get my luggage at every stop. I only had one destination so I was not expecting to get my luggage at every stop."
優點： "Great staff and washlet toilets on board."
缺點： "I ended boarding last not one of the first as other airlines."
優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
缺點： "being moved"
優點： "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
缺點： "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
優點： "Always on time!"
缺點： "Everything is perfect."
優點： "The bathroom is super clean."
缺點： "Maybe you can make some alterations with your meal offerings."
優點： "Since I had back pain,I really like that I could checked in two luggages. Thank you so much!!"
優點： "Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent"
缺點： "2nd meal, some sort of a rice seafood mixture"
優點： "It seemed more spacious. Food was pretty good."
優點： "checking in at chicago ohare ord was a nightmare.there were only 12 of us in line yet the wait exceeded 1 hour , we watched as the airlines next to us processed well over 150 passenger's while the japan airline moved slower than snail sex. it was painfully beyond slow."
優點： "on time"
缺點： "We couldn't land in Narita due to bad weather, so we did emergency landing to Haneda to refuel and go back to Narita. But after we got off in Narita, the immigration is chaos. Nobody arranging it and people just going wild, nobody knows where the line should begin. We spent 2 hours plus in the imigration line. So from the scheduled time to arrive at Tokyo 5pm, we get to our Hotel at 2am. Good job Narita airport!"
優點： "Foods are good, crews are good."
缺點： "Very slow boarding process in Itami"
優點： "There was a huge check-in line but it went quickly because they had 8-10 ticket agents with luggage 'helpers' for the agents. Of course there was a problem with my reservation that they had never seen before which manifested itself by them not being able to print my boarding pass. They called Tokyo and were told that they had never seen my problem before either. Anyway, the ticketing supervisor stayed with me for 45 minutes until they could over come the problem. I would be a rich man if I had a nickel for every 'So-sorry' I got that day."
缺點： "Air temperature was super hot and uncomfortable."
優點： "Flight attendants are really kind and patient."
優點： "Just okay."
缺點： "Som studies need more experience to customers"
優點： "Comfortable seat, pleasant crew."
缺點： "The food was terrible."
優點： "There were movies."
缺點： "too late giving out ear phones, and too many interruptions on the loud speaker....way too long explaining things everyone knows, like how to buckle your seat belt....give me a break."
優點： "Korean Air is the best. Hands down."
缺點： "Movie selection was poor."
優點： "Clean facilities, polite staff. Hits the right notes on a trip to Korea or connecting to other Asian countries."
優點： "All fine, no complaints."
缺點： "Up date movies."
優點： "Cleanliness & spacious leg room"
缺點： "Serve the coffee/tea with the meal, not after."
優點： "Flight attendants were quite attentive. 3 meal selections offered. Seats quite comfy for economy class."
缺點： "Nothing except flying first class."
優點： "Comfortable chair foods and wheel chairs awesome"
優點： "Korean Air has top notch service from crew members. Very kind and accommodating. They will really go out their way to make you feel comfortable. They also serve food on the short flight which not all airlines do between Korea and Japan. Seats are also comfortable; more leg room than other airlines."
缺點： "They only gave a tuna rice ball, which I couldn’t eat because I am vegan. I wish they were more accommodating for people who eat other kinds of diets."
優點： "Boarding services"
缺點： "On-line cellphone app interface in mandarin version could be better."
優點： "service/food excellent"
缺點： "old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type."
優點： "Food, professional staff and crew"
優點： "Adult and kids menu was good on flights departing San Francisco. Programming options were Good."
缺點： "Lot of walking (almost an hour) between terminals for transfer between 261 and 236 gates."
優點： "First Korean dish was good."
缺點： "The pasta was the worst meal ever."
優點： "Great Service, friendly staff, clean planes."
缺點： "Larger seats"
缺點： "Delayed flight"
優點： "The flight was smooth though there's a bit delay from Seoul because of the snow."
缺點： "There should be more selection on the food served in the plain."
優點： "On time, clean, friendly, comfortable, helpful."
優點： "다 좋은데 한가지 불만사항 : 인터넷에서 구매했다는 이유로 Mileage 로 Upgrade 가 안된다는데 그럼 KAL 대리점도 없는 이곳에서 mileage 는 언제 사용 ?"
缺點： "food bad, poor selection"
優點： "All the flight attendants were very nice and they had amazing attitudes--especially on my flight going TO Hawai'i. All the flight attendants had smiles on their faces and they were always ready and willing to assist passengers. Every time they delivered something, they were always smiling; even when passengers asked for more assistance, the flight attendants delivered service with a smile!! Amazing!! This was my first time flying Korean Air, but it will not be my last!! My experience with Korean Air was fantastic!! I will definitely fly Korean Air again!! Thank you!!"
優點： "Crew helpful"
缺點： "Food tasteless"
優點： "A lot of staff, with personal service (even if you come and request a soft drink, they will bring it to your seat). Good entertainment."
缺點： "Seats were very uncomfortable, unsuitable for a 12 hour flight."
優點： "Everything went well. Crew were helpful."
缺點： "There was no onboard entertainment system."
優點： "First class on flights under 6 hours are short changed, not worth it."
缺點： "Chicken satay was gross"
優點： "food selection & crew courtesy"
優點： "Had a fantastic time, it exceeded my expectations."
優點： "Service was great"
缺點： "Cleanliness - not as clean as outgoing flight"
優點： "I'm just about 6ft and really do appreciate the plentiful legroom on business class."
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "Flight Attendants were, professional, charismatic, observant and friendly. They toldly made this trip enjoyable. Pilot, funny, kept us out of turbulence gave me a smooth ride... Korean Air ranks as one of the best flights I have taken in Asia.. thank you!!!"
缺點： "Can't think of one think.. this trip was flawless"
優點： "The flight attendants are great and very helpful"
優點： "I like all the email reminders and alerts"
優點： "Everything went very smooth and easy! The ride was relaxing and went great!"
優點： "Flight attendants are awesome."
缺點： "The guy next to me was very drunk. He scared me a little bit."
優點： "The crew are friendly, the flight was comfortable"
優點： "The seats is clean . Crew ware nice to me."
優點： "Nice crew, food and service"
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "Delta crew was awesome"
缺點： "Running to flight"
優點： "Service counter check in was very helpful"
優點： "Spacious seating. I didn't feel crowded. The food on the plane was pretty good too. No complaints. All of the stewardesses were giving a friendly "sawasdee" when we got to Thailand. They provided headphones to each passenger and a pillow as well."
優點： "Service was great as always on a short flight! I appreciated that food was served and that flight attendants pass out arrival cards."
優點： "한국 국적기라 그런지 모든게 완벽함. 카약 고마워용. everything is so perpect thx"
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
優點： "Well, since it's my first flight out of the USA and using economy class, the experience was great since I have no other flights to compare it too."
缺點： "For such a long flight... maybe more block buster movies to pass time, more music selections."
優點： "Good food, friendly staff, great service"
缺點： "The seats could be bigger"
優點： "Food, staff, comfort, boarding, amenities + minimal turbulence!"
缺點： "Baggage handling (rough), de-planing."
缺點： "See above"
優點： "It was a codeshare flown by China Air, and was a typical China Air flight. Quite good but nothing spectacular."
優點： "Crew service is excellent!"
缺點： "The seat is really cramp and tight!"
優點： "crewe were excellent"
缺點： "nothing !"
缺點： "Selecting seats online"
優點： "Well maintained plane, nice staff and over very comfortable."
缺點： "The wifi worked only 1 hr of the 3 hrs I bought"
優點： "Almost everything"
缺點： "Slightly delayed"
缺點： "the seats are not reclined, not comfortable at all"
缺點： "My experience overall is fantastic"
優點： "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
缺點： "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
優點： "The cabin staff were extremely caring."
缺點： "Old man next to me couldn’t keep his arm on his side."
優點： "Thoughtfulness, professionalism, patience and a lot of love put into the service."
優點： "Loved from the booking on kayak and all the services provided by the airline until landing."
缺點： "Nothing to mention ....but I did not get the &instead tell me where to get my luggage...I had to find out on my own"
優點： "Slept much of the time"
缺點： "My head phone didn't work. Only one ear. Asked for two replacements but neither worked, one broke."
缺點： "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
優點： "Staff was great and both the terminals and onboard"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
缺點： "The dinner was served too late, not right after take off. Also, the portions were way too small."
優點： "It was alright."
缺點： "Prepare to wake up with neck pain."
優點： "Very polite staff"
缺點： "The curry made me sick and the movies were outdated."
缺點： "I was pleased with all."
缺點： "Everything perfect for me!"
優點： "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."
優點： "free movies"
缺點： "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."
優點： "Very nice plane, enough room, didn't feel cramped"
缺點： "Had to switch gates 2 times"
優點： "Seat was good and slept like a baby"
缺點： "Nothing really, slept the whole way"
優點： "Almost everything was good"
缺點： "Check in was complicated."
優點： "Most of all are good."
缺點： "My son was sleeping, so he couldn't have a breakfast. I think it not kind."
優點： "Efficient, courteous crews,"
缺點： "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."
缺點： "Food was a bit salty. Bread was so cold."
缺點： "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
優點： "leg room!"
缺點： "Check in process was horrible at TKS, extremely unknowledgeable gate agents, took 6 people and 1.5 hours to check and pay for bags."
缺點： "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."
優點： "Ana is the best"
優點： "I love ANA airlines ❤"
優點： "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
優點： "Always happy to fly ANA but wish I cold fly direct from Vancouver to Okinawa. and return. Kansai? I fly there three time a year."
優點： "Nice new plane"
缺點： "Delayed boarding"
優點： "The crew"
缺點： "No food available only drinks"
優點： "Staff are very attentive and helpful; the entertainment system is top class"
缺點： "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."
優點： "everything was so smooth!!"
缺點： "entertainment : wish there were more japanese comedies!!"
優點： "Great movies!!"
缺點： "Terrible seats- difficult to find s confirtsble position."
優點： "It was clean and nice"
缺點： "Not enough English movies/tv shows"
缺點： "I waited 20 minutes for my baggage to return"
缺點： "The seats were uncomfortable to sleep in."
缺點： "Other than the better seating, business class on PAL is like economy on most airlines. Lousy food, half a glass of generic wine. Screen is too far from seated position, the remote didn’t work, and it was a long stretch to use the touch screen. Seats were not that comfortable for sleeping."
優點： "Good value over all, good on board entertainment"
缺點： "Food could have been better"
缺點： "Too cold on the plane, air is very dry, seats are very uncomfortable. The seats are hard. No cushion. No foot rest. Cup holders don’t work properly and my drinks tilt and spill. Bathrooms are dirty. Not baby friendly. Food is poor quality. I didn’t get a drink during my meal. I had to flag a flight attendant down to get juice."
優點： "Free space"
缺點： "Seat configuration in economy is exactly like a budget airline cebu pacific a330 both at 3-3-3..meal was just peanuts. It would actually be cheaper to use Cebu pacific and buy a proper meal"
優點： "CREWS WERE FRIENDLY/FOOD WAS GOOD"
缺點： "for a long flight seat could have been a bit bigger."
優點： "Entertainment was good and food and snacls"
缺點： "Communication with passengers about the 7 hour flight delay I experienced. We were not given food and drink vouchers"
缺點： "The new boarding gate could have been made clearer. But it was a great flight. Great entertainment. 144 movies to choose from. Great."
優點： "Time management"
缺點： "More information about the terminals"
缺點： "I don’t recommend to fly with philippine airlines It will really mess up your schedule. They keep changing and changing their flight schedule Very disappointed."
優點： "The PAL Pilot and Cabin crew was very attentive and friendly. they showed professionalism to every passengers they have encountered. They were very attentive to the needs of each passenger due to 3 hrs delayed arrival. The food taste really good (Strawberry shortcake + chicken penne with red sauce). The plane is well cleaned."
缺點： "I have experienced 1 hr delay departure + 3 hours waiting inside the plane to land, but it was because of uncontrolled situation (force majuere). but despite of the delay, for me PAL served its finest world class service."
優點： "A good value for the money. Food was ok, and the flight crew was friendly. Check-in was a bit unorganized but overall a good experience."
優點： "不錯 但臉臭"
缺點： "由於 航空公司的錯誤，將行李唔知送到去邊，要滯留在機場，不單沒有提供任何協助，連問需要等多久也黑面"
優點： "Despite a shortage of Flight Attendants on the Flight the ones that were working did an AWESOME Job serving the Passengers ."
缺點： "For the sake of the Flight Attendants more Of them to help."
優點： "Flight was on time."
缺點： "Crew must smile and speak to passengers...poor body language. Waiting for our luggage in the conveyor and give to the guys for them to put a tag for transfer flight to London. If it is connecting flight, passenger should get their luggage in their final airport of destination. Causing delay, because we still have to queve in the immigration. Don't see the point in that."
缺點： "the business class seats were not comfortable, badly designed. also it seems some staff (i think manager) are just sitting around, only one young guy was really doing all the work."
優點： "Completing the trip"
缺點： "Timeliness of the boarding process"
優點： "Crew was cold but quite busy."
缺點： "Checking in was very slow and boarding process was very poor!"
缺點： "My first flight was delayed by 2 hours, so I didn’t make it to my connecting flight. The airline put me on the next available flight, but that one got delayed too. As a matter of fact, I’m still sitting on my connecting flight waiting to take off and I boarded an hour ago."
缺點： "The business seat was very uncomfortable"
優點： "another Airline"
優點： "Everything but the inflight entertainment. Nothing impressive."
缺點： "It was all good, the crew were very accomodating and keeping us comfortable during the flight. It became uncofortable midflight because of one passenger, named Rachelle Marie Perez Herrera Lim sitting in 54 B started to complain about one female crew. She was unreasonable, unccoperative."
優點： "Yes crew and plane were ok."
優點： "Most everything was very good expierence. Entertainment selection is excellent. Crew was friendly and full of energy. Plane was pristinely clean."
缺點： "I see a comment about letting people board when it wasn't their turn. This did happen a little and it is shameful more of the people that think they can get away with it. Eventually, the ground crew did start yelling and organizing people, which helped correct the situation. I do think that all people should be kicked back to the end of the line for not following the procedure. Food was only okay (Fish in shrimp sauce)."
缺點： "Seemed very crammed seat-wise. There was was no entertainment system system so one star is stretching it."
缺點： "The flight attendant that was helping in my side was really not feeling like she wanted to work that day. No smiling. No interaction with the passengers. Just wanted everything done right away. She had the look of not wanting to be there period."
缺點： "Extremely bad experience, the airline rejected to issue boarding pass to us without an appropiate explanation. Never take Phillipine airlines anymore"
優點： "Cabin temperature was good. Staff were excellent!"
缺點： "Landing was rough. Flight delayed for 20mins!"
優點： "I liked being able to have seat selection, one checked baggage and a snack, even if it was simple"
缺點： "Having to wait in the tarmac for 45 minutes.. I would ha e rather wait at the terminal where there is WiFi and more space.."
優點： "Serice and selection of in flight entertainment"
優點： "Friendly crew. Nice plane. They fed us even though it was less than 2 hour flight."
缺點： "Delayed flight, late take off. Chicken nuggets I had we're bland."
優點： "Great on-board service. Also, the food was very good for such a short flight."
缺點： "Inexplicable why the counter staff in Taipei would not begin issuing boarding passes until 4:05PM for a flight that LEAVES at 6:35PM! I was very concerned that the huge line would prevent me from processing through security and make the flight."
優點： "Honestly one of the best flights I had compared to my previous flight over from Hong Kong with same airline. Plane was newer with entertainment module with a huge list of movies and shows to choose from. food was the best airplane meal I had ever had. Had no issues during baggage or boarding,"
缺點： "Only thing I didn't like was that checking in online was impossible because I was booked from another airline (air Canada). I wish they could co-ordinate to make online booking available even though we were booked through another airline just so we had a better choice for our seats."
優點： "Densapar was a very easy airport to move around in and the boarding seating area was very comfortable. The stewardesses and loading crew were very nice and professional."
缺點： "I’m not sure what is going on with airline seats. I feel like I have to slouch to be comfortable."
優點： "Legroom is wider than cheap airline, service is better. Ticket price is able to compete with cheap airline. What should a traveler ask more for?"
優點： "Excellent customer service from the crew and airport staff. Very nice people."
缺點： "This flight we took was an older plane, no USB ports or entertainment was available. They do offer an app to watch free movies but you have to download it where your phone has good service. They also offer free in flight wifi, but that didn't really work too well for us. Not sure if that has to do with our carrier."
優點： "Was able to use the wifi to access the internet for free for 30 minutes of the flight. Can pay $20 to have it through the entire flight but limited to on 150 MBs. Transfer at MNL for domestic flight was flawless."
缺點： "Seat cushion was very hard. No movies were available on the individual screens. I could not get the myPAL app to work with the wifi and use the entertainment options on it. This was on RP-C7775."
缺點： "Mechanical difficulties. 9 pm delayed then new flight next day around 10/11am"
優點： "Most things went smoothly and the return leg arrived 20 minutes early"
缺點： "Late change of gate for opening leg"
優點： "For a short trip of almost two hours going to and from Taipei, I did not expect to receive such accomodating treatment from PAL. Crews are efficient and helpful."
缺點： "I missed it because of the first flight delay"
優點： "Good service on the flight. Flights were on time."
缺點： "Manila airport is not well maintained - poor bathroom condition in the international terminal."
缺點： "Pr896 use small flight with 3+3 a row seat. No video or other media service. We onboard after 2 hours later of the original time because the flight is delayed."
優點： "Good price"
缺點： "There was too much delay in the going flight"
缺點： "Seats were very small. Think Asian size. I am 5foot 10 inches and it was a struggle to sit there for 3 hours. There is no tv on the plane. They want you to use your personal device which I would not do as this would drain my battery. There is no charging station on the plane. 3 out of the 4 PAL flights were delayed each by two hours or more. I would not take this airline again. I got a cheap fare of $600 roundtrip and now I know why it was so cheap. The airport in Manila is so shitty limited seating and limited choices of food."
缺點： "My outbound flight (Manila to Taipei) was rescheduled so I had to make alternative plans. On the day itself, we were told that the flight was cancelled with very little warning. I wasted a total of 8 hours waiting to be put on another flight. They transferred us to the cheaper Cebu Pacific flight that left 5 hours later (at 10 pm!) than the PAL flight. Most horrible flying experience I've ever had in my entire life and I've been flying internationally for almost 20 years. Their customer service is terrible, not transparent and not helpful. They took longer than necessary to rebook people to other flights. Completely horrible. I have another flight booked with PAL that I can no longer cancel, but after that one, never flying them again!"
缺點： "arrived one hour before flight, all counter staff had disappeared. On-line check-in was not available as an option, could not get checked in and as a result missed my flight"
缺點： "Flight delayed."
優點： "The leg room"
缺點： "Boarding process"
優點： "Scoot in silence"
優點： "Flight was short"
缺點： "Seats are very tight if you are over 5’6"
優點： "It was very good value for money."
缺點： "I could not cancel my flight. There is option to cancel only first 24h, then you have to call them and that doesn't work."
優點： "Crew were good"
缺點： "Flight was late."
優點： "Crew were good."
缺點： "I paid for priority boarding but could not find the queue easily to check in as well as there was no priority boarding line up during boarding. My seat did not decline at all. I paid for a window seat but got a completely blank wall. Flights were late."
優點： "Nothing. We had to sit on the runway for an 1 hour 40 mins. Staff didn’t even give away water, you had to purchase it... outrageous"
優點： "GREAT CREW AS ALWAYS THE SEAT WAS COMFORTABLE AS ALWAYS."
缺點： "FOOD WAS ORDINARY NOT WHAT I ORDERED, MY NEIGHBOR IN THE CHAIR OPPOSITE HAD WHAT I WANTED AND IT LOOKED DELICIOUS"
優點： "we were on time and landed ahead of schedule."
缺點： "nowhere to store our cabin luggage"
優點： "Crew were kindly"
缺點： "Seats can be more comfortable"
優點： "Can't complain"
缺點： "Cheaper? :) !"
優點： "Quick boarding"
缺點： "Overpriced drinks and snacks"
優點： "Extremely rude."
缺點： "I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water."
缺點： "I am not sure why they were delayed."
缺點： "Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded"
缺點： "The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare"
優點： "Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time."
優點： "On Time No Frills.Overall Good"
缺點： "Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap."
優點： "Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional."
缺點： "Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers."
優點： "Overall it was a good flight."
缺點： "No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition."
優點： "boarding is thru gate and not tarmac"
缺點： "food are expensive."
優點： "great check in staff fast boarding comfortable temperature in cabin very good crew"
優點： "comfortable seat"
缺點： "No TV on plane"
優點： "Singapore to Hanoi flight."
缺點： "Boarding is thru T2 airport bus which brings all passengers to Flyskoot plane parked somewhere. Not good for those with strollers. Will avoid Flyskoot if going to Hanoi."
缺點： "We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider"
缺點： "It’s late for 4 hours. Although I got the lunch ticket, I still get to my destination late. The compensation voucher is only valid for 6 months. I don’t think I will take Scoot in a such short term. Meh."
缺點： "The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later."
缺點： "Everything but the price. Worst customer service ever!!!"
優點： "Affordable biz class"
缺點： "Really poor food and flight was delayed 2 hours both ways"
缺點： "It was moving a lot!!! :\"
優點： "Punctuality was good. No complaints generally."
缺點： "Temp in cabin too high."
缺點： "If they have a policy that passengers cant eat food bought outside the aircraft they should make sure that they have variations/choices on their menu. I can only eat fish but they dont have it on their menu so i brought my own food but the crew asked me to stop eating it because it was not allowed. Im hungry and tired and was upset that time."
優點： "The cost was cheap"
缺點： "There wasn't much room for someone who is 6'4''"
優點： "Nothing to like"
缺點： "How can the the airline serve such terrible food that smells of processed plastic!!! It is served burning hot and unedivle."
優點： "Crew was cordial, helpful and patient."
缺點： "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow."
優點： "The crew was really nice, saw them help several people put their luggage in the overhead bin."
缺點： "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow. And on top of that we paid too much to check in a bag when we arrived at the airline desk because we didn't include it through our Kayak booking. Had we known there was a method to follow, we would have to avoid the excessive fee."
缺點： "They lied about baggage costs My flight on scoot from blr to Singapore was 2 hrs delayed and no reason"
缺點： "I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!"
優點： "QUIET ZONE"
缺點： "FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS"
缺點： "I had lost my luggage from Singapore to Maldives’s airport"
優點： "Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though."
優點： "All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect."
缺點： "Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault."
優點： "On time"
豁免更改費用。 搜尋台北 臺灣桃園國際機場飛往日本的彈性機票